2009

Annual Rep

ort

16Conte

nts

Foreword ..................................................................................................................................................................... 03

History ..................................................................................................................................................................... 04-05

People ........................................................................................................................................................................... 06

Development of the Company Group ........................................................................................................................ 07

Air Freight and Sea Freight Europe ........................................................................................................................... 08

Road Transport Europe ................................................................................................................................................ 09

Asia ............................................................................................................................................................................... 10

Oceania, Middle East, Africa (OMEA) ......................................................................................................................... 11

Americas ....................................................................................................................................................................... 12

Products ........................................................................................................................................................................ 13

Committed to Sustainability ........................................................................................................................................ 14

Hellmann Headquarters ............................................................................................................................................... 15

02

Fore

wordM

ain B

oard

The company’s overall performance in 2009 was stron-

gly influenced by the global financial crisis and the

corresponding decline in global cargo volume as well

as significant rate reductions across the various regi-

ons. Currency adjusted revenue for the year reached

2.47 billion Euros. On a Regional level, Europe achie-

ved 57.6 percent of the total revenue followed by the

Americas with 16.2 percent, Asia with 15.3 percent

and OMEA (Oceania, Middle East and Africa) with 10.9

percent.

As the market trend continued toward dispatching a

larger quantity of smaller shipments, the total number

of consignments decreased only slightly with a 2.6

percent reduction reported. Total tonnage and the

total number of TEU’s also demonstrated a particular

resilience toward the economic crisis with a reported

increase of 1.9 percent and 0.8 percent respectively.

The company also retained an impressive 97.2 percent

of all employees during this crisis period regardless

of revenue and volume reductions. The company’s

global cost reduction program focuses on efficient

employment of skill sets, economical and environ-

mental policies geared toward reducing and re-using

resources and productive sales strategies. In terms of

Products, Seafreight lead the way with an impressive

31.4 percent of total global turnover followed by Air-

freight with 25.3 percent, Road freight with 24.5 per

and other divisions with 18.8 percent.

Mar

k Hell

man

n

Jost

Hellm

ann

Klaus H

ellm

ann

03

Karl E

ngelhar

d

Man

fred Fi

scher

Throughout its more than 137-year history, Hellmann has distinguished itself with many attributes but only two

differing traits; an unwavering focus on customer satisfaction and an eagerness to embrace innovation and

change. Since our humble beginnings, our goal has been – and always will be – to grow alongside our customers.

1871 Carl Heinrich Hellmann founds the company as a one-man business delivering goods by a horse-drawn cart.

1925 Hellmann becomes one of the first companies to successfully replace their horse-drawn fleet with

coal-powered trucks in Germany.

1935 An innovation in efficient transport management: Hellmann launches a large scale (LTL)

consolidated freight terminal with 60 employees.

1968 After more than 20 years of post-war growth and expansion across Europe, the company’s shares are

transferred to the fourth generation, Jost and Klaus Hellmann.

1976 Hellmann becomes a founding member of the DPD parcel system service.

1982 Hellmann opens their first Asian office in Hong Kong, followed soon after by offices in the People’s

Republic of China, Taiwan, Singapore, South Korea, and more recently Vietnam, Sri Lanka and Japan.

1987 Operations begin in Sydney, Australia, followed one year later by office openings in New Zealand.

1988 Operations begin in Long Beach, California, and expansion ensues with offices in 18 U.S. cities, 6 Canadian

cities, and additional Hellmann offices across Mexico and South America.

1871Hist

ory

04

1992 The Hellmann partner network expands into Eastern Europe.

1996 Hellmann celebrates 125 years of customer enthusiasm and has developed a global network of

341 offices in 134 countries.

2002 Global gross revenue exceeds 2 billion euros as Hellmann’s services become progressively more

industry-specific with products from the Perishable, Automotive, Fashion, Consumer Electronics,

Process Management, Contract Logistics & Consulting divisions.

2004 Construction is completed on the new Shanghai air freight warehouse. The company’s operations now

include 7 A-Class licenses and 23 offices in the People’s Republic of China.

2006 Hellmann receives the coveted “Award of Excellence” from the Global Institute of Logistics.

2007 Hellmann opens offices in India and Pakistan. In August, the European Logistic Center (ELC) in Munich is put

into operation and begins the distribution of spare parts for MAN vehicles. The second ELC based in Paris

begins operations in December.

2008 Best Office Award for the new building “Speicher III“ in Osnabrueck awarded by the “Wirtschaftswoche“

(a German business magazine).

2010Hist

ory

05

8,652People

Despite the effects of the global economic crisis in 2009,

the company succeeded in minimizing staff downsizing

by employing a combination of shift-work optimization

and voluntary decreases in the number of working hours.

Given the exceptionally high staff participation in the

voluntary programs, the company reported an impressi-

ve 97.2 percent retainment of all employees around the

world. The total number of employees in 2009 was 8,652

down only slightly from the previous year. In order to

remain an employer of choice during critical times, the

company strengthened investments in both leadership

EmployeesEurope

EmployeesAsia

EmployeesOMEA

EmployeesAmericas

EmployeesTotal

and talent management. Hellmann’s International Logi-

stics Management & Leadership programs, as well as the

mentoring and the talent management programs all set

the focus on performance. These programs also promote

active internal communication where employees directly

participate in development of the company by commu-

nicating ideas, setting plans in motion and measuring

performance. The programs themselves are measured

using critical analysis in order to ensure that they are

continuously adjusted in accordance with both the requi-

rements of the employees and the company.

2007

2007

2008

2008

2009

2009

5,35

7

1,50

3

579 1,

117

8,55

6

5,42

6

1,56

5

603 1,

306

8,90

0

5,14

6

1,73

2

545 1,

229

8,65

2

06

2.47Development of the Company Group

In 2009, the global economic crisis had a noticeable

influence on the company’s results, the effects of

which varied widely across the different regions and

products. For example, the Asia region reported a si-

gnificant decrease in turnover of 23.1 percent* while

OMEA only experienced a 9.5 percent* reduction.

When comparing global transport modes emplo-

yed in the year, total airfreight revenues dropped

by 25.5 percent*, global sea freight experienced

a 20.0 percent* reduction, however road freight

only reported a decrease of 8.1 percent*. All things

considered, 2009 was a very challenging year for the

entire logistics industry. In comparison, Hellmann

withstood these adversities quite well utilizing a pro-

active agenda, effective cost-reduction programs and

productive sales strategies. The company’s outlook for

2010 is optimistic.

* Denotes figures after currency adjustment

PercentagesGermany / Intern.

2009

Percentagesof the Regions

2009

Percentagesof the Divisions

2009

Revenue of theDivisions 2009

in million €

Total Revenuein billion €

Amer

icas

Air

Fre

ight

Air

Fre

ight

2007

Ger

man

y

OMEA

Sea

Frei

ght

Sea

Frei

ght

2008

Inte

rnat

iona

l

Euro

pe

Ove

rlan

d

Ove

rlan

d

Asi

a

Oth

ers

Oth

ers

2009

16.2

25.3

625.

4

2.82

44.2

10.9

31.4

776.

4

2.87

55.8

57.6

24.5

603.

6

15.3

18.8

464.

1

2.47

07

318.8Air Freight and Sea Freight Europe

In 2009, European Air and Sea markets were signifi-

cantly affected by the global economic situation. Low

freight rates, declining sea freight volumes, particular-

ly in the second and third quarters, combined with a

drastic drop in air freight volumes, adversely impacted

the activities of the 12 European countries belonging

to the region. Despite the highly volatile market con-

ditions, the company reported impressive numbers of

TEUs in the sea freight sector and although the overall

tonnage reported dropped significantly, consignment

numbers in the air freight division remained strong.

Proactive measures in cost-reduction and efficiency

augmentation were initiated at the outset the year.

The company was able to maintain its high service

levels and product quality as freight volumes began

to rise in the fourth quarter of 2009. This strategy will

continue to have a positive impact in 2010.

Air FreightConsignments

Air FreightTonnage

Sea FreightTEUs

Air FreightTurnover

in million €

Sea FreightTurnover

in million €20

07

2007

2007

2007

2007

2008

2008

2008

2008

2008

2009

2009

2009

2009

2009

204,

144

117,

010

139,

489

276.

8 357.

0

196,

880

101,

291

147,

827

260.

2

388.

3

188,

728

88,7

85

139,

465

189.

8

318.

8

08

598.7Road Transport Europe

The decline in the total number of shipments, ton-

nage and turnover that began at the end of 2008

continued throughout 2009. The reduction was espe-

cially strong during the first half of the year however

showed signs of improvement during the third and

fourth quarters. In comparison to the rest of Europe,

Spain was rather severely affected while both Poland

and Great Britain reported only slight reductions in

revenues. In order to take proactive measures, the

company initiated an intensive re-organization of the

complete European line operation and transport net-

work. The harmonization of cargo handling processes

produced a reduction in costs while simultaneously

improving both customer service and product quality.

As the program further expands across the continent,

the European network is strongly positioned for 2010.

OverlandConsignments

OverlandTonnage

Overland Turnoverin million €

Others Turnoverin million €

2007

2007

2007

2007

2008

2008

2008

2008

2009

2009

2009

2009

10,6

78,9

34

3,87

6,68

3

575.

7

374.

3

11,8

81,2

07

3,98

2,89

9

650.

7

319.

7

11,5

67,2

94

3,65

9,31

1

598.

7

315.

9

09

237.0Asia

Asia as a region experienced negative growth in 2009

with nearly all countries experiencing a reduction in

revenues. The effects of the global economic down-

turn on Asian trade became especially evident in the

first three quarters of the year resulting in a revenue

reduction of 23.0 percent*. The drop in revenue

for the Asian region was predominantly caused by

a reduction in both the market buying and selling

rates in addition to a sharp drop in demand from our

customers. However, this development is still consi-

dered to be a positive result when compared to the

Air FreightConsignments

Air FreightTonnage

Sea FreightTEUs

Air FreightTurnover

in million €

Sea FreightTurnover

in million €

OthersTurnover

in million €

performance of the Asian market as a whole in 2009.

Despite the negative economic influences, the region

experienced a very positive fourth quarter and the

overall number of TEUs actually increased by 1.64

percent. Overall the number of consignments was

only reduced by 1.79 percent and the total airfreight

tonnage dropped only slightly by 7.53 percent.

* Denotes figures after currency adjustment

2007

2007

2007

2007

2007

2008

2008

2008

2008

2008

2009

2009

2009

2009

2009

190,

145

134,

202 16

2,49

3

323.

8

180.

4

5.99

3

188,

003

125,

223 16

1,30

3

324.

8

168.

2

9.79

9

184,

646

115,

791

163,

951

237.

0

129.

2

11.3

59

10

145.9Oceania, Middle East, Africa (OMEA)

Despite the global economic crisis, the region of Oce-

ania, Middle East and Africa reported mostly positive

results in 2009. The total number of consignments

dropped slightly year-on-year and the total air freight

tonnage for OMEA decreased by 1.7 percent. Sea

freight volumes rose significantly as the total number

of TEU’s increased by almost 10 percent overall. The

company’s dedicated industry solutions continued to

expand throughout the region as the Contract Logis-

tics and Consulting division reported a third successive

year of growth with distribution revenues for the year

up by 8.9 percent*. The Automotive Logistics division

performed well under the circumstances with only a

0.9 percent* drop in revenue despite the crisis in the

automotive manufacturing sector. The Perishable divi-

sion also continues its position as a major player in the

Australian, New Zealand and South African markets

with an increase in revenues of 14.5 percent* in 2009.

* Denotes figures after currency adjustment

Air FreightConsignments

Air FreightTonnage

Sea FreightTEUs

Air FreightTurnover

in million €

Sea FreightTurnover

in million €

OthersTurnover

in million €

2007

2007

2007

2008

2008

2008

2009

2009

2009

45,4

85

24,1

13 49,1

98

86.4

168.

5

38.6

42,5

16

18,0

24 36,1

40

70.3 13

9.8

43.4

39,3

08

17,7

12 39,7

45

77.1 14

5.9

46.8

11

182.6Americas

In 2009, the difficult economic climate lead to a de-

crease of 20.6 percent* in revenue for the Americas.

This figure, in addition to lower customer demand in

the region, was primarily influenced by falling fuel

prices. Interestingly, after adjusting for the sharp

drop in fuel prices, net revenue only showed a slight

decrease of 1.1 percent. Still, despite the reduction in

overall revenue, the Contract Logistics and Consulting

division reported an increase of 9.5 percent*. The

region experienced excellent customer retention and

aggressive expansion in market share by maintaining

Air FreightConsignments

Air FreightTonnage

Sea FreightTEUs

Air FreightTurnover

in million €

Sea FreightTurnover

in million €

OthersTurnover

in million €

a strong sales force and experienced customer service

departments. The region also experienced strong

fourth quarter results with year-on-year increases in

both the total number of TEUs and the total number

of shipments during the same period.

* Denotes figures after currency adjustment

2007

2007

2007

2007

2007

2008

2008

2008

2008

2008

2009

2009

2009

2009

2009

166,

577 17

5,63

4

172,

470

150.

2 223.

3

59.1

179,

708

163,

127

168,

108

164.

3 247.

5

86.9

169,

884

164,

002

138,

883

121.

4

182.

6

94.9

12

Nationaland

ContinentalRoad freight

Courier-Express,

Parcel Services

SupplyChain

Manage-ment

Airfreight,Seafreight,

Sea-Air,Customs

Brokerage

Direct Load, Rail Solutions

IT-Solutions

Industry Solutions:Automotive, Electronics, Fashion, Healthcare,

Perishables, Public Private Partnership

Portfolio

13

Sustain

ability

Comm

itted

to

For a globally active company such as Hellmann

Worldwide Logistics, the development of economic

interests is inherently connected to our responsibility

to the environment. The idea of sustainable deve-

lopment has long been and always will be our focus.

At Hellmann we are committed to working within

a structured system of environmental management

using task-oriented methods, continuous self-monito-

ring and regular external auditing.

For all of our activities we have goals in place to

achieve sustainable development. Some of our tasks

include: waste reduction and recycling, reduction

of greenhouse gas emissions in all vehicles, energy

saving and reduction of the power consumption in the

workplace, elimination of environmentally harmful

chemicals and cleaning agents from the workplace,

green space maximization for exterior areas, elimi-

nation of salt usage for winter walkway and parking

maintenance; sponsorship of ecological and environ-

mentally friendly programs and the compliance of the

ISO 14001 certification.

We recognize that there is still much to be done and

we are committed to ensuring that all our business

activities and services continue to be economically,

socially and environmentally responsible.

14

Osnabrueck

Hellmann Worldwide Logistics

GmbH & Co. KG

Elbestrasse 1

49090 Osnabrueck

Germany

Phone +49 541 605-0

Fax +49 541 605-1211

Hamburg

Hellmann Worldwide Logistics

GmbH & Co. KG

Industriestrasse 100

21107 Hamburg

Germany

Phone +49 40 7537-00

Fax +49 40 7526208

Miami

Hellmann Worldwide Logistics, Inc.

10450 Doral Boulevard

Doral, Florida 33178

United States of America

Phone +1 305 406-4500

Fax +1 305 406-4519

Sydney

Hellmann Worldwide Logistics Pty Ltd.

Airgate Business Park

289 Coward Street

2020 Mascot NSW

Australia

Phone +61 2 9667-7555

Fax +61 2 9667-7666

Hong Kong

Hellmann Worldwide Logistics Ltd.

Unit 2, G/F, Block A

Tonic Industrial Center

26 Kai Cheung Road

Kowloon Bay, Kowloon

Hong Kong

Phone +852 3626-8000

Fax +852 2796-7303

213

Hellm

ann H

eadquar

ters

15