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Annual Report 2012 For the Year Ended March 31, 2012
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  • Annual Report 2012For the Year Ended March 31, 2012

  • ・Performance in the Year Ended March 31, 2012

    ・Forecast for the Year Ending March 31, 2013

    ・Dividend Policy

    ・About the Company Name Change

    Contents

    01

    02

    07

    16

    08

    10

    14

    12

    37

    Panasonic Information Systems Co., Ltd. ANNUAL REPORT 2012

    Consolidated Financial Highlights

    Message from the President

    “All for the Customer”

    Revisions to the Medium-Term Management Plan

    Financial Section

    16 Management’s Discussion and Analysis

    18 Risk Factors

    20 Consolidated Balance Sheet

    22 Consolidated Statement of Income and Comprehensive Income

    23 Consolidated Statement of Changes in Equity

    24 Consolidated Statement of Cash Flows

    25 Notes to Consolidated Financial Statements

    36 Independent Auditors’ Report

    Business Overview

    Introduction Examples

    Corporate Governance

    CSR

    Corporate Data / Stock Information

    Cautionary Statement with Respect to Forward-Looking StatementsThis annual report contains forward-looking statements that reflect the Panasonic Information Systems Group’s plans, business strategies and targets. These statements are in accordance with assumptions and beliefs determined by management based on currently available information and involve uncertainties and changes in the business environment at home and abroad. Actual results and business performance may differ materially from these statements.

  • Annual Report 2012 1

    (Millions of Yen) (Millions of Yen / %) (Millions of Yen / %) (Yen)

    Net Sales

    39,066 37,320 36,650 36,373

    Net Income Basic Net Income per Share

    266.78 261.13240.51 242.25

    209.02

    Operating Income (Millions of Yen)Operating Income to Net Sales (%)

    4,877

    12.5

    4,371 4,2554,205

    2008 2009 2010 2011 20122008 2009 2010 2011 20122008 2009 2010 2011 2012 2008 2009 2010 2011 2012

    2,842 2,7832,563 2,581

    2,227

    12.4 12.3 11.711.711.9

    4,63234,221

    Operating Income/Operating Income to Net Sales

    Panasonic Information Systems Co., Ltd. (formerly, Panasonic Electric Works Information Systems Co., Ltd.) and consolidated subsidiaries Years Ended March 31

    Consolidated Financial Highlights

    Millions of YenThousands of U.S.

    Dollars (Note 1)

      2012   2011   2010   2009   2008   2012

    Net sales ¥ 36,373 ¥ 34,221 ¥ 36,650 ¥ 37,320 ¥ 39,066 $ 443,573

    Operating income 4,255 4,205 4,371 4,632 4,877 51,890

    Net income 2,227 2,581 2,563 2,783 2,842 27,159

    Net cash provided by operating activities 3,834 3,154 4,483 3,864 2,848 46,756

    Net cash provided by (used in) investing activities 6,908 (2,862) (2,829) (3,866) (1,921) 84,244

    Net cash used in financing activities (903) (821) (863) (710) (639) (11,012)

    Cash and cash equivalents 14,069 4,230 4,759 3,968 4,679 171,573

    Total assets 29,012 27,317 25,146 23,211 21,185 353,805

    Equity 22,859 21,359 19,659 17,604 15,552 278,768

    Yen U.S. Dollars (Note 1)

    Basic net income (Note 2) ¥ 209.02 ¥ 242.25 ¥ 240.51 ¥ 261.13 ¥ 266.78 $  2.55

    Cash dividends 65.00 65.00 65.00 75.00 65.00 0.79

    Operating income to net sales 11.7% 12.3% 11.9% 12.4% 12.5%

    Return on equity 10.1% 12.6% 13.8% 16.8% 19.7%

    Equity ratio 78.8% 78.2% 78.2% 75.7% 73.3% Notes: 1. Amounts expressed in U.S. dollars are calculated using the exchange rate prevailing on March 31, 2012 of ¥82 to US $1.00. 2. Diluted net income per share is not indicated here, because there are no potentially dilutive shares.

  • 2 Panasonic Information Systems Co., Ltd.

    Message from the President

    “All for the Customer”To fulfill our passion for providing ever better products and services, we will pull together to surmount all

    difficulties and continue to move forward.

     We value our DNA as a manufacturer and spirit of challenge.

     To ensure that we provide our “all for the customer,” we will marshal our forces behind our singleness of

    purpose.

    July 1, 2012 The Company’s name changed to Panasonic Information Systems Co., Ltd.

    The Company was established in 1999 when the information system department of the former Matsushita Electric Works, Co., Ltd.,

    became independent. For some 50 years since that time, based on our technical expertise we have offered total solutions for information

    systems from planning and designing to development, operation and maintenance.

      Our strength lies in our on-site capabilities cultivated by staying closely in tune with site needs, solving problems through trial and error.

    We strive to deliver useful solutions from the customer’s perspective.

  • Annual Report 2012 3

  • 4 Panasonic Information Systems Co., Ltd.

    Performance in the Year Ended March 31, 2012

    Forecast for the Year Ending

    March 31, 2013

    During the fiscal year ended March

    31, 2012, the Japanese economy

    experienced a gradual recovery from

    the effects of the Great East Japan

    Earthquake. However, the economy fell

    short of a full-fledged rebound due to

    such factors as the flooding in Thailand

    and prolonged appreciation of the yen.

    In the IT service industry, the experience

    of disaster on an unprecedented scale

    led to new act iv i ty as companies

    revamped the i r IT st rateg ies. For

    example, companies began making

    increased use of data centers as one

    aspect of their disaster countermeasures

    and electricity conservation measures.

    In this operating environment, the

    Group persevered in accordance with

    the themes outlined in its medium-term

    management plan, which was formulated

    in the f iscal year ended March 31,

    2011, and in its second year during the

    period under review. We concentrated

    on reorganiz ing IT systems in l ine

    with the Panasonic Group’s business

    restructuring that went into effect in

    January 2012. We also stepped up

    efforts launched in the previous year to

    improve our management constitution by

    cutting costs and augmenting business

    efficiencies.

    In addition to reorganizing systems

    re lated to the Panasonic Group’s

    restructuring during the year, we won a

    substantial number of orders for large-

    scale projects from customers outside

    the former Panasonic Electric Works

    Group, leading to a significant increase

    in System Solutions sales. We also took

    on business in new areas, such as the

    provision of cloud services.

    As a result, in the fiscal year ended

    March 31, 2012, net sales rose for the

    first time in seven years, and operating

    income expanded for the first time in

    five years. Net income declined, owing

    to the posting of an extraordinary loss

    stemming from restructuring expenses,

    but as in the preceding fiscal year we

    awarded a dividend of ¥65 per share,

    comprising a stable dividend of ¥55 and

    a performance-tied dividend of ¥10.

    Ou r o rde r back log was down

    substantially as of March 31, 2012,

    partly because we had completed some

    of the large-scale projects related to the

    Panasonic Group’s restructuring by the

    end of the fiscal year. We have already

    commenced numerous projects for

    the fiscal year ending March 31, 2013,

    and we believe that completing these

    projects by the end of the term will be

    important.

    The fiscal year ending March 31, 2013,

    is the final year for our medium-term

    management plan. Business conditions

    are altogether different now than they

    were in April 2010, when we formulated

    this plan. For example, the surge in

    popularity of cloud computing has

    led to structural changes in corporate

    IT strategies and investments. The

    reorganization of the Panasonic Group

    is one such example. In the fiscal year

    ending March 31, 2013, we plan to

    respond to these changes through the

    initiatives outlined below.

    Augmenting Sales in the General

    Market

    In line with the reorganization of the

    Panasonic Group, in the fiscal year

    Message from the President

    2008 2009 2010 2011 2012

    (Millions of Yen)

    34,22136,373

    39,06637,320 36,650 System and

    CommunicationsEquipmentUp 7.5% year on year

    System ServicesUp 0.4%year on year

    System SolutionsUp 25.7% year on year

    23,665 23,789 23,045 22,155 22,244

    8,349

    7,052 5,951 6,6475,699

    6,125

    7,580 6,958 6,367 8,0048,004

    40,000

    30,000

    20,000

    10,000

    0

    Pricedrop

    Increase in develop-

    ment cost

    Higherinvestment

    cost

    Salesincrease

    Stream-lining

    2011 2012

    (Millions of Yen)

    -500-357

    -676 +837

    +745

    4,205 4,255

    Net Sales by Sales CategoryThe increase in the System Solutions business contributed to the first rise in net sales in seven years.

    Operating IncomeOwing to higher net sales and rationalization efforts, operating income improved for the first time in five years.

    General market sales targets10,000

    8,000

    6,000

    4,000

    2,000

    0 2011 2012(Target)2013

    (Millions of Yen)

    7,3548,000

    10,000

    6,707

    “Former Panasonic Electric Works Group” and “Outside the former Panasonic Electric Works Group”Change in category to “Panasonic Group” and “general market”

  • Annual Report 2012 5

    ended March 31, 2012, we changed

    our classification of business, from

    “Panasonic Electric Works Group” and

    “outside the Panasonic Electric Works

    Group” to “Panasonic Group” and

    “general market.”

    For the general market, our current

    med i um- te rm managemen t p l an

    focuses on five growth business areas.

    Particularly in the cloud-related business,

    during the fiscal year ended March 31,

    2012, we received orders from large

    manufacturing companies to configure

    core systems for cloud services, which

    was a major success for us. With

    regard to ERP system configuration,

    we earned high marks for our detailed

    follow-up and support structure, which

    we believe will lead to a steady increase

    in orders. Furthermore, in cooperation

    with the Panasonic Group we made

    IT-based solut ion proposals for i ts

    “comprehensive” solution business. The

    ticketing system that we are in charge

    of introducing has been implemented at

    numerous venues, including aquariums,

    large-scale amusement facilities and art

    museums. We plan to more aggressively

    promote this business, as believe it has

    the potential for future growth.

    Going forward, we have set the goal of

    generating net sales of ¥10,000 million

    in the general market, and we will use

    these five growth business areas as the

    springboard to further development. As

    a first step toward this goal, in the fiscal

    year ending March 31, 2013, we are

    targeting net sales of ¥8,000 million in

    the general market.

    As a Member of the Panasonic Group

    One of our most important projects in the

    fiscal year ended March 31, 2012, was

    the IT system reconfiguration related to

    the restructuring of the Panasonic Group.

    We recognize that this business had

    extremely important implications for the

    Panasonic Group and broader society, as

    well. Resolved that we would succeed in

    this project at all costs, our management

    team was deeply involved from the very

    outset as we took on initiatives related to

    IT infrastructure, application configuration

    and networks. As a result, by the time

    the Panasonic Group commenced

    operations in its new guise, the work that

    we had been entrusted was in nearly

    perfect operation.

    Owing to this restructuring of the

    Panasonic Group, however, not only did

    our parent company change, but the

    changes paved the way for us to cultivate

    the huge Panasonic market. In the future,

    in our efforts targeting the Panasonic

    Group we believe it will be important

    to pursue initiatives that contribute

    to growth and development from the

    perspect ives of both “operat ions”

    and “business.” For example, if we

    can leverage the technologies and

    expertise that our group has cultivated

    to propose IT reforms that wil l cut

    costs for the Panasonic Group, we will

    contribute to improvements in its overall

    operating efficiency. At the same time,

    if we can participate on the IT side of

    the “comprehensive” business that

    Panasonic is pursuing, our technologies

    and expertise should help to grow its

    business. Through initiatives such as

    these, we plan to create and reinforce

    a new type of partnership with the

    Panasonic Group.

    Strengthening Management Practices

    Further

    Fear of failure can sap an organization’s

    will to take on new fields of business.

    For this very reason, we believe that

    consistently making our management

    practices more robust is essential to

    our ability to continue addressing new

    challenges. During the fiscal year ending

    March 31, 2013, we will concentrate in

    particular on accelerating our recovery

    of up-front investment in creating an

    environment for cloud computing. We

    will also improve development quality

    in a b id to reduce the number of

    unprofitable projects. Naturally, people

    are a company’s most important asset,

    and people are at the heart of the IT

    business. Accordingly, we will persevere

    in e f fo r ts to cu l t i va te our human

    “resources.”

    Acquire new large-scale projects with main productsStrengthen sales by collaborating with the Panasonic GroupProvide high-quality cloud services to the general market through the Osaka Central Data Center

    Contribute to operations • Expand the value chain • Respond to globalization • Contribute to IT cost reductionsContribute to business • Participate in “comprehensive business” centered on the “100 arrows strategy”

    Accelerate the recovery of up-front investment to create an environment for cloud computingImprove development quality to reduce the number of unprofitable projects

    Expansion into the general

    market

    Bolstermanagementconstitution

    Contribute to Panasonic

    Business Development for the Year Ended March 31, 2013

  • 6 Panasonic Information Systems Co., Ltd.

    Dividend Policy

    About the Company Name Change

    We expect the Japanese economy to

    remain in a recovery phase, prompted

    by demand related to reconstruction

    f o l l o w i n g t h e G re a t E a s t J a p a n

    Earthquake and a temporary easing in

    yen appreciation. Nevertheless, some

    deep-rooted concerns continue to cast

    a shadow on the economic horizon and,

    if they materialize, could affect corporate

    IT investment.

    As the fiscal year ending March 31,

    2013, will be the final year for our group’s

    medium-term management plan, we will

    step up initiatives designed to meet its

    targets. Bearing these efforts in mind, in

    the upcoming fiscal year we forecast net

    sales of ¥38,000 million and operating

    income of ¥4,300 million.

    The Company considers the return

    of profits to shareholders a priority.

    While keeping in mind the need to

    replenish internal reserves, reinforcing

    our management foundation for long-

    term growth, our aim is to ensure

    steady dividends, taking a proactive

    stance in linking dividends to financial

    performance.

    The Articles of Incorporation provide

    that March 31, September 30, and

    other days specified by the Board of

    Directors shall be the record dates for

    the dividends from surplus funds and

    that the Board of Directors shall be the

    decision-making body concerning the

    dividends from surplus funds. For the

    foreseeable future we plan to pay stable

    annual dividends of ¥55 per share.

    While taking into overall consideration

    the fund-raising environment, financial

    conditions and the payout ratio, we aim

    to also reflect our consolidated operating

    performance in dividends.

    In the fiscal year ended March 31,

    2012, based on our policy of a stable

    dividend of ¥55 plus a performance-

    linked dividend, we set total dividends

    per share at ¥65. For the fiscal year

    ending March 31, 2013, we plan to pay

    stable interim and year-end dividends of

    ¥27.5, plus performance-tied dividends

    of ¥5, bringing total dividends to ¥65 per

    share.

    Effective July 1, 2012, our company

    name changed to Panasonic Information

    Systems Co., Ltd. As is described earlier,

    the past one to two years have involved

    major changes, both inside and outside

    the Company. The reason behind our

    corporate name change was to augment

    corporate value further through a faster

    response to these changes.

    One aspect of the Panasonic Group’s

    growth strategy is the goal of becoming

    an “green innovation company.” We aim

    to play a part in this, and we will pursue

    corporate initiatives accordingly.

    Our name change embodies our role

    as the IT company for the Panasonic

    Group. To fill these shoes, we will need

    to increase our presence even more than

    we have in the past.

    We will apply our efforts to even more

    diverse themes than previously. To be

    successful in these endeavors, we

    will remain ever mindful of our spirit of

    challenge and achieve greater corporate

    solidarity as we move forward. We ask

    for the ongoing guidance and support of

    our investors as we face the challenges

    that lie ahead.

    July 2012

    Dividends per share (Yen)Payout ratio (%)

    2008 2009 2010 2011 2012

    65.0

    75.0

    65.0 65.0 65.0

    28.7

    24.427.0 26.8

    31.1

    (%)(Yen)

    Dividends per Share, Payout Ratio

    Net Sales

    Operating Income

    Net Income

    36,373

    4,255

    2,227

    38,000

    4,300

    2,600

    -11.7%

    6.1%

    -11.3%

    6.8%

    4.5%

    1.1%

    16.7%

    2012 2013

    Amount Amount Year-on-year increaseRatio tonet sales

    Ratio tonet sales

    (Millions of Yen)

    Forecast for the Year Ending March 31, 2013

    Kazuhiro MaegawaPresident

    Forecast for the Year Ending

    March 31, 2013

    Message from the President

  • Annual Report 2012 7

    Revising Our “Five Growth

    Business Areas”

    The med ium-term management

    plan specifies five growth business

    areas: infrastructure optimization, IT

    operations service, design process

    reform, system integration for core

    funct ions and col laborat ion with

    Panasonic Electric Works. The plan

    targets sales of ¥5,800 million for these

    five growth business areas in the fiscal

    year ending March 31, 2013. However,

    owing to the rapid changes taking

    place in our operating environment,

    we have revised the content of these

    business areas.

    1. Change “Infrastructure

    Optimization” to “Nextructure

    Business”

    In slightly more than the last year, the

    popularity of cloud computing has

    surged. At the forefront of this trend,

    which is expected to continue into

    the future, is Japanese companies’

    efforts involving security and business

    continuity plans (BCPs). These focuses

    are expected to continue driving the

    transition to the cloud.

    In “infrastructure optimization,”

    we had promoted the business of

    building infrastructure that employed

    v i r tual izat ion technology. Taking

    i n to accoun t the changes tha t

    are occur r ing, we have rev ised

    this category to the “Nextructure

    business,” to which we have added

    thin client solutions. This change

    enables compatibility with multiple

    devices, such as smartphones and

    tablet computers. By also including

    Desktop as a Service (DaaS*) and

    other serv ices in our integrated

    cloud proposals, we can respond to

    increasingly diverse customer needs.

    2. Collaboration with

    the Panasonic Group

    Owing to the Panasonic Group’s

    restructur ing, we have changed

    “collaboration with Panasonic Electric

    Works” to “collaboration with the

    Panason ic Group . ” The fo rmer

    Panasonic Electric Works is the main

    body in Panasonic Eco Solutions, and

    during the year under review we jointly

    proposed “comprehensive” solutions

    for leisure facilities and environmental

    monitoring systems, among others,

    and have steadily built up a track

    record in this area. Going forward, we

    aim to increase the number of joint

    proposals we make with Panasonic

    Eco Solut ions. We a lso p lan to

    collaborate in other domains.

    3. Revise Numerical Targets

    We have revised our numerical targets

    for the abovementioned “five growth

    business areas.” Refer to the following

    table.

    4,000

    3,000

    2,000

    1,000

    0

    (Millions of Yen)

    2011 2012 2013(Target)Infrastructure optimization

    Thin client business

    1,890

    3,100

    1,730

    Five growth business areas + α

    Nextructure business

    IT operations service

    Design process reform

    System integration for core functions

    Collaboration with the Panasonic Group

    Total

    2011

    1,730

    230

    120

    180

    110

    2,370

    2012

    1,890

    700

    270

    390

    330

    3,580

    2013

    3,100

    800

    400

    1,000

    500

    5,800

    1

    2

    3

    4

    5

    (Millions of Yen)

    Target Amount for the Five Growth Business Areas

    Five Growth Business Areas: “Infrastructure Optimization”→ Addition of the thin client business and conversion to the “Nextructure business”

    Revisions to the Medium-Term Management Plan

    Responding Swiftly in a Changing Environment

    * Converting PC desktop environments to thin clients

    (virtual desktop), providing cloud services.

  • 8 Panasonic Information Systems Co., Ltd.

    Business Overview

    Business Model

    System Services

    ● System operation services at data centers● Maintenance and operation of customer systems

    Information systems have become indispensible for corporate management. Various business systems are being put in place to enable companies to operate 24 hours a day, 365 days a year. These operations play a vital role in business continuity. From two data center locations, the Osaka IDC and Osaka Central Data Center, the Group maintains the safety and security of customer systems while providing operation services that meet customer needs, including for cloud services.

    Performance in the Year to March 31, 2012

    Downward pressure on the price of services for existing customers continued, but net sales were up year on year, owing to the acquisition of new customers and a higher utilization rate at the Osaka Central Data Center. The gross margin (ratio of gross profits to net sales) was affected by downward pressure on the price of services. However, we boosted efficiency via thorough system operations management and shifted personnel to development products, improving the cost of sales. The gross margin improved year on year as a result.

    Future Strategy

    Hisashi Kurono,Managing Director

    Going forward, in add i t ion to using data centers for disaster countermeasures and electricity conservation measures, Japanese companies will look to augment secur i ty and ensure bus iness continuity from the perspective of

    curtailing IT investment and heightening convenience. As a result, business is expected to continue moving to the cloud. In response to accelerating demand for cloud services in the general market, we will leverage our Nextructure business and IT operations service. To conventional cloud services, we will add disaster recovery (DR*) and DaaS services, thereby attracting new customers and working to continue providing high-value-added services for existing customers. We will pursue information system infrastructure innovation and contribute to the Panasonic Group’s provision of “comprehensive business” IT support and efforts to reduce expenditures.* Refers to the recovery of systems that have been damaged by disaster, as well as

    preventive equipment and functions, as well as operating structures.

    New customersSystem proposal

    System Services

    System Solutions

    System andCommunications Equipment

    ● System operation services at data centers●Maintenance and operation of customer systems

    ● Core system architecture solutions● IT infrastructure architecture solutions● Development / provision of proprietary packaged software

    ● Sales of computers, servers, and communications equipment● Network and facility construction

    Solution proposal

    New customers

    61%

    22%

    17%

    EnhancingStock-Typed Business

    Offering Multivendor Services

    Build stronger relationships

    Net Sales(Millions of Yen)Operating Margin(%)

    2008 2009 2010 2011 2012

    23,665 23,789 23,04522,155 22,244

    20.321.5 20.7 19.9 20.7

    (%)(Millions of Yen)

    Net Sales, Operating Margin

    Existingcustomers

    Our

    Cus

    tom

    ers

    Breakdown of Net Sales

    Breakdown of Net Sales

    Breakdown of Net Sales

  • Annual Report 2012 9

    System Solutions

    System and Communications Equipment

    ● Core system architecture solutions● IT infrastructure architecture solutions●Development / provision of proprietary packaged software

    ● Sales of computers, servers, and communications equipment● Network and facility construction

    We are seeing significant changes in the operating environment, and customers are looking for nothing short of a revolution in productivity and efficiency enhancements, as they continue to renovate their businesses to enhance their competitive advantage. We strive to deliver solutions strategies that make use of IT to assist our customers in these and all their goals.

    When offering solutions to our customers, the Group also proposes the most suitable system equipment for the customer. We call this a “multivendor” approach.

    We leverage a track record we have cultivated over our long history of operations in Japan and overseas, by testing every device available on the market for adoption. Based on our own experience, we confidently propose flexible combinations not tied to specific manufacturers.

    Performance in the Year to March 31, 2012

    During the year, we provided core systems for a leading constructor of homes and worked on a Web system for a leading communications company. In the area of in-house software, we worked aggressively to expand sales of our workflow packages. We also continued to take part in projects involving IT system reconfiguration in relation to the Panasonic Group’s restructuring. As a result, net sales substantially exceeded the previous year’s figure. The gross margin decreased year on year, owing to volume discounts on large-scale projects and increased development costs on some projects.

    Future Strategy

    Akira Hisano,Managing Director

    In the general market, we will target vigorous medium-sized companies with businesses tailored to specific industries and sectors. I n the bus iness o f sys tem integration for core functions, we will create industry-specific templates for the medical equipment and

    telecommunications sectors, aiming to develop solutions that fit customers’ needs more precisely. We will also provide IT support for business startups by energetic customers in environmental businesses and those that are aiming for IPOs. Our sales of sales management solutions for leisure facilities will target operators of art museums, natural history museums, aquariums and amusement facilities. We will combine our leisure facility ticketing system with Panasonic products to maximize synergies and promote the “comprehensive business strategy.”

    Performance in the Year to March 31, 2012

    Net sales increased during the year, owing to the sale of peripheral devices in tandem with the introduction of large-scale thin-client systems to local government bodies and favorable results in other areas. The gross margin was down year on year, but remained high as we continued to make high-value-added proposals.

    Future Strategy

    Business demand for smartphones, tablet computers and other devices is growing rapidly. With the introduction of cloud services, we expect demand for multi-device compatibility to continue rising. We plan to make integrated proposals designed to meet customers’ needs, and we expect to maintain a high level of profitability as a result of these high-value-added offerings.

    2008 2009 2010 2011 2012

    7,0526,647

    5,6996,125

    15.016.417.2 17.9 16.2

    5,951

    Net Sales(Millions of Yen)Operating Margin(%)

    (%)(Millions of Yen)

    2008 2009 2010 2011 2012

    8,3497,580

    6,958 6,367

    8,004

    20.2

    15.418.4 24.9 19.2

    Net Sales(Millions of Yen)Operating Margin(%)

    (%)(Millions of Yen)

    Net Sales, Operating Margin

    Net Sales, Operating Margin

  • 10 Panasonic Information Systems Co., Ltd.

    Introduction Examples

    Key Introduction Examples

    This section introduces some of the services and solutions that we provided to customers in the fiscal year ended March 31, 2012.

    Fuji City Office

    Using Virtual Desktop to Create a Safe and Secure PC Environment for School Personnel

    Solution Provided: Virtual Desktop Solution

    Introduction Background and Issues

    In the summer of 2010, personal computers were distributed to

    some 1,200 employees of elementary and junior high schools

    in the city of Fuji. However, the city needed to introduce

    measures for lowering the burden of operations management

    and protect the security of personal data of the schools’ pupils

    and students. We addressed this situation by virtualizing the

    PC environment. By handling all data on servers, we reduced

    the operations management burden, and created a safe and

    secure environment whereby no data was stored on the PCs

    themselves.

    Highlights

    This project, which was moving along steadily, was affected

    by the Great East Japan Earthquake. Although spared

    major disaster, Fuji is in a region where rolling blackouts

    were implemented, which complicated plans to complete

    configuration as planned by summer. The city of Fuji resolved

    to complete the job by August, when high demand for electrical

    NIDEC CORPORATION (Nidec)

    Introducing Nextructure Cloud ServicesThis Group, which is growing and expanding rapidly on a global

    basis, needed to create a robust IT infrastructure and desired pay-

    as-you go cloud services that were safe and secure. To achieve this,

    we proposed Nextructure cloud services, providing highly reliable

    architecture using a Processing Area Network (PAN) that is highly

    flexible and reliable, and a flexible cloud service payment system.

    International Christian University (ICU)

    Introducing a Thin Client SolutionICU had introduced a thin client system in 2005, but the university

    needed to install additional applications, improve operating efficiency and

    shorten the time required for backups. ICU accorded high marks to the

    performance and quality of the system we had introduced in 2005, so

    we proposed that they continue employing a thin client system featuring

    shorter operating times and improved efficiency.

    Located in eastern Shizuoka Prefecture at the foot of Mt. Fuji, the city of Fuji has a population of approximately 260,000. The city is known for its beautiful natural surroundings, as well as its educational focus.

    http://www.city.fuji.shizuoka.jp/

    power was likely to make operations difficult. The Company

    put the full extent of its technologies and expertise to work

    in response to this requirement. In the end, we were able to

    complete the job in only one and a half months.

    Results

    Service commenced on August 1, 2011. Although the job was

    large in scope—creating a virtual desktop environment for

    1,200 computers—activity proceeded apace, with no major

    glitches. Because of a rapid increase in computer use by

    school employees, we expanded remote access, centering on

    Sundays. As a virtual desktop environment, the system offers

    the flexibility to work from any location, allowing more effective

    use of time and better operational efficiency. As no data is

    retained on personal computers, there is no danger of students’

    marks and personal information being leaked. Therefore, from a

    security perspective the system was a major improvement.

    Overview of the Virtual Desktop

    Forwarded to desktop screenAt work Actual processingperformed on

    the server

    Desktop environment

    Does not take up workplace space

    Raises operational ef�ciency

    Data not resident on the personal computer Improves security

    No maintenance ofindividual terminals

    Reduces operations management burden

    At home

  • Annual Report 2012 11

    KYOTO AqUARIUM

    Providing a Speedy and Smooth Ticketing System That Leaves More Time for Enjoyment

    Solution Provided: Ticketing System

    Introduction Background and Issues

    The aquarium wanted to allow visitors as much time as possible

    to enjoy their facility without having to wait in crowds. To

    surmount this problem, the facility needed a high-end ticketing

    system that would issue tickets quickly and operate superlatively.

    As the core of this overall system, the facility aimed to link

    its group management and financial accounting systems to

    boost operational efficiency and provide management analysis.

    Furthermore, the core aquarium management system needed

    to be constructed on an outsourced backbone for safety and

    expandability, to simplify future expansion of operations.

    Highlights

    We constructed a broad information system covering the entire

    aquarium. In addition to a ticket issuance system, our system

    encompassed a group reservation system, in-facility digital

    signage and the financial accounting system. Our most difficult

    challenge lay in trying to gain a big-picture understanding of

    the overall system while communicating the flow of operations.

    We decided to create a system that would reflect the needs

    Located within Kyoto’s Umekoji Park, this aquarium—one of the biggest inland aquariums in Japan—opened its doors in March 2012. The aquarium is noted for being the first in Japan to use completely artificial seawater in its tanks (excluding freshwater tanks).

    http://www.kyoto-aquarium.com/

    of workers without imposing undue rigidity on operations.

    In January 2012, two months prior to opening, we set up a

    help desk within the facility. In this manner, we were able to

    interact with employees and resolve issues through repeated

    operations. This approach helped to eliminate uncertainties

    prior to opening.

    Results

    The aquarium opened on March 14, 2012, attracting nationwide

    attention. The “one-year passport,” which allows free entrance

    for a full year, was a huge hit, surpassing initial expectations.

    Sales on the opening day were particularly high, with some

    3,000 tickets issued, but the system performed smoothly in

    issuing all tickets throughout the day. During the nine-day

    Golden Week holiday period, approximately 145,000 people

    visited the facility, and our system continued to operate trouble-

    free. The aquarium plans to use the data accumulated from

    product sales and on ages of entrants in the planning of future

    business and events.

    TOYOTA DIGITAl CRUISE, INC.

    Introducing “actbrain” as an e-Learning Service Backbone SystemAs the company that provides IT infrastructure support for the Toyota Group, Toyota Digital

    Cruise consulted with us about specific training procedures in order to provide information

    security education to Group companies. They had begun considering an e-learning system,

    but had a number of requirements, including the ability to resell and a provider that had

    abundant experience and expertise in system introduction. The company ultimately decided

    upon “actbrain,” after taking advantage of the introduction experience of Panasonic Electric

    Works, our former parent company.

    ・ROZAI KOGYO KAISHA, lTD.  Introduced virtual desktop service (DaaS)

    ・Tokushima Bunri University  Introduced virtual desktop service (thin client)

    ・Participated in an experimental trial with Akita Next Generation Vehicle Verification Consortium “eneview” Operation Support System for Charging Stands

    Other Key Introduction Examples

    Total IT System Proposals for Leisure Facilities (Example)Cooperating not only in hardware, but strengthening our structure for proposing IT systems themselves as all-in-one solutions

    Ticketing system

    Admission information

    Admissioninformation

    Ticket issuing information

    Selling information

    Sales information

    Salesinformation

    Ticket issuing information

    Reservation information

    Selling informationGroup management

    system

    Credit card payment terminal

    Kiosk terminal

    Digital signage

    Sales and inventory management systems

    Financial accounting system

    Entrance gate system

    Visitor number and sales amountmonitoring

    Billing information

    Inputinformation

    Information

    Information

  • 12 Panasonic Information Systems Co., Ltd.

    Corporate Governance

    President and Representative Director Kazuhiro MaegawaVice President and Representative Director Maki OkajimaManaging Director Akira Hisano Managing Director Hisashi Kurono Director Shuichi Takazaki Director Tatsuo YoshikawaDirector Takahiro Nakagawa*1

    Director Toshiya Hirono*1

    Auditor Takayuki Takeda*2

    1. Business Execution

    and Supervision

    2. Auditing

    3. Controls

    The Board of Directors meeting is held

    regularly once a month and irregularly as

    required to report on significant operating

    policies, decisions on substantive matters,

    and the execution of business and duties,

    as well as statutory matters. Also, to

    provide neutral and impartial supervision,

    two of the eight directors are outside

    directors.

    Ac tua l bus iness i s execu ted by

    execut i ve d i rec tors and execut i ves

    under the leadership of the president in

    accordance with policies that have been

    decided by the Board of Directors to

    clarify the responsibility and to sufficiently

    demonstrate supervisory functions. Also,

    for the purpose of unit ing the whole

    Company as one through the discussion

    and sharing of information necessary

    for the smooth and rational execution of

    business, we have established business

    strategy meetings and management study

    groups.

    The Company’s auditing system is made

    up of auditors and the Board of Auditors,

    an inte rna l aud i t un i t as we l l as an

    accounting auditor, and is conducted as

    follows: to implement a varied and effective

    audit, each carries out the management

    audit from a different point of view together

    with appropriate coordination.

    (1) Board of Auditors and

    the Auditors’ Inspection

    The Board of Auditors is comprised of

    auditors, audit plans, methods and so

    forth, and reports on the implementation

    status of the audit. The audit is mostly

    taken from the point of view of legality

    and is conducted on operations and the

    f inancial condition by auditors based

    on plans determined by the Board of

    Auditors. Auditors also attend important

    meetings such as that of the Board of

    Directors and give recommendations and

    advice from an independent standpoint.

    To strengthen the functions of the auditors,

    we also established an audit of f ice to

    support the auditors’ professional duties,

    and we consult with auditors regarding the

    assessment of the office and its personnel

    changes.

    (2) Internal Audit

    The Company established the division

    with the aim to execute fair and efficient

    business and maintenance of an internal

    check system to preempt and prevent

    any irregularities. The division conducts

    its audit in line with the annual plan, and

    the results are reported to the Board of

    Directors.

    (3) Accounting Auditor

    C o n c e r n i n g t h e a u d i t u n d e r t h e

    Companies Act and Financial Instruments

    and Exchange Law, the Company has

    entered into an audit contract with Deloitte

    Touche Tohmatsu LLC.

    We believe developing a sound business

    and mainta ining customers’ trust in

    our business are indispensible to the

    growth of the Company, so with the

    goal of establishing a regulated business

    environment, we have assigned a board

    member to take charge of internal controls

    (CSRM*). We have also established such

    groups as corporate ethics and information

    security management committees that will

    deploy concrete measures companywide

    based on the content of discussions.

    *CSRM: Combining CSR (Corporate Social Responsibility) and Risk Management.

    Officers of the Company (As of July 1, 2012)

    Achieving Swift and Appropriate Decision Making and Supervisory and Auditing Functions, as well as Business Controls

    Auditor Makoto Iwahashi*2,*3

    Auditor Mitsuhiro AoyamaExecutive Officer Keisuke TanakaExecutive Officer Hajime OnishiExecutive Officer Takashi MaedaExecutive Officer Mitsuru MaekawaExecutive Officer Hiroyoshi MaruyamaExecutive Officer Osamu Mizokoshi*1 Outside director *2 Outside auditor*3 Appointed as an independent executive that meets the

    requirement stipulated by the Tokyo Stock Exchange Group, Inc., that there be no danger of conflict of interest with general shareholders.

  • 13Annual Report 2012

    Appointment and Dismissal

    Appointment and Dismissal Appointment and Dismissal

    Appointment and Dismissal

    Cooperation

    CooperationAccounting Audit

    Audit

    Assistance

    Supervision / Instruction

    Supervision / InstructionInstruction

    Control

    Control

    Internal Audit

    General Meeting of Shareholders

    Board of Directors Auditors Room

    Internal Audit Division (Auditing)

    Business Strategy Meeting

    Business Review Meeting

    Director in Charge of CSRM and Internal Control

    Company-wide CommitteeCorporate Ethics Committee,

    Information Security Management Committee, Other Committee

    Accounting Auditors

    President

    Executive Division

    Executive Directors Executive Of�cers

    Board of Auditors

    Takayuki Takeda,Auditor

    Eye from Outside the Company

    After many years of experience

    in the accounting department at

    Panasonic Electric Works (now,

    Panasonic), I have served as

    the Company’s standing auditor

    (outside) for three years.

    Our Board of Auditors, an “eye from outside the Company,”

    comprises one standing auditor and two non-standing

    auditors. One of the outside auditors (non-standing) has a

    great deal of management experience in the IT industry in

    which Panasonic IS operates.

    During the Company’s fifth through eighth fiscal years, Mr.

    Kuniaki Watanabe was appointed to this board. After working

    at IBM Japan and GE, he served as president of DEC

    Japan. Thereafter, he continued his career as the president

    of major IT companies before setting up his own IT firm. Mr.

    Makoto Iwahashi, who replaced Mr. Watanabe on the Board

    of Auditors, will have served until June 2014. He became a

    auditor following seven years as president of JFE Systems.

    Both of these people brought to the Company a broad range

    of experience, including their backgrounds as company

    presidents. In addition to IT industry experience, they provided

    advice and guidance to our Board of Auditors and Board of

    Directors from an independent, industry-neutral standpoint.

    With corporate governance the focus of increasing

    Message from the Standing Auditor

    Governance Structure

    discussion recently, some parties have proposed making

    outside directors mandatory and augmenting the authority of

    auditors. Our company assigns multiple outside directors, as

    well, and outside directors and auditors comment vigorously

    at the Board of Directors meetings. Some changes in

    corporate governance systems are necessary, but I believe

    it is important to find ways for our current system to function

    more effectively. To this end, as a standing auditor I make it

    a point to ensure that non-standing auditors have access to

    the same amount of information as standing directors and

    auditors. They are provided with prior explanation on topics

    for resolution by the Board of Directors and receive reports of

    important internal meetings. This information provides them

    with the decision-making materials they need to speak at the

    Board of Directors meetings.

    Our second “eye from outside the Company” involves

    liaison with our accounting auditor. In addition to providing

    Deloitte Touche Tohmatsu LLC with audit reports and

    quarterly audit review reports, every month the standing

    auditor, accounting auditor and Internal Audit Division meet to

    exchange information and ideas.

    Going forward, I aim to ensure that good communications

    are maintained with outside auditors and the accounting

    auditor, so that even if some impropriety arises, it can be

    nipped in the bud early on.

  • 14 Panasonic Information Systems Co., Ltd.

    CSR

    Compliance (Corporate Ethics)

    As a Public Institution

    For approximately 50 years since the

    days of our predecessor, the information

    systems division of Matsushita Electric

    Works (its name at the time), we have

    worked with the spirit of the words of

    the founder of the Panasonic Group,

    Konosuke Matsushita: “An enterprise

    is a public institution” and “All for the

    customer.”

    “The mission as a business enterprise

    is not just commercial pursuits, but to

    devote ourselves to the progress and

    development of society and the well-being

    of people through our business activities,

    thereby enhancing the quality of life

    throughout the world.” This is the basis of

    our corporate social responsibility (CSR)

    activity.

    Activities for Fairness

    B a s e d o n t h e P a n a s o n i c G ro u p

    management phi losophy, we try to

    look beyond just complying with laws,

    ordinances and rules to conduct fair and

    honest business activities according to

    conscience and good sense.

    To thoroughly strengthen compliance,

    we introduced and are developing a

    corporate ethics program.

    All for the Customer

    Contributing to our customers’ business

    leads to contributing to society. “To be

    useful to the customer,” we always offer

    dedication in our work through IT.

    Coexistence with the Global

    Environment

    As IT equ ipment becomes more

    prevalent and increasingly sophisticated,

    power consumption is rising, and this is

    becoming a major problem for the whole

    of society. We use data centers that can

    operate with lower power consumption

    than before, and integrated servers that

    use virtualization technology; we are

    carrying out business operations that

    consider the global environment at the

    same time as utilizing our experience

    with the latest IT. In such ways, we are

    supporting our customers’ environmental

    mitigation measures.

    ■ Promoting Compliance (Corporate Ethics)

    The Company commenced its compliance

    promotion activities in September 1, 2003,

    through the introduction and development

    of a corporate ethics program, through

    which it conducts thorough activities

    aimed at ensuring thoroughly fair corporate

    activities (corporate ethics management).

    ■ Corporate Ethics Program1. Conducting Activities to Ensure

    Universal Awareness of “Compliance

    Guidelines”

    To put the Panasonic Code of Conduct

    in to pract ice , we have created a

    Compliance Guidebook and distributed it

    to all employees. The guidebook provides

    a host of examples to help employees

    hone their activities and sense of ethics

    and to make judgments independently,

    and is helping to instill a more thorough

    understanding of compliance.

    2. Employing e-learning for Thorough

    Ethics Training

    All employees undergo ethics training. We

    have adopted an e-learning format, as we

    believe that an accommodating learning

    environment is important. The e-learning

    system makes it easy to track employee

    progress and confirm their understanding,

    allowing more careful follow-up and

    instilling compliance awareness more

    thoroughly.

    3. Establishment of a System to

    Promote Corporate Ethics

    We have in place a Corporate Ethics

    Committee, which is chaired by the

    president, and have appointed a director

    to take charge of introducing and

    promoting our corporate ethics program.

    We have set up a Corporate Ethics

    Secretariat to boost ethics awareness,

    penetration and education within the

    Company, and for each region we have

    assigned corporate ethics leaders (mid-

    level employees, approximately one for

    each 40 employees) to instill a thorough

    spirit of compliance.

    4. Establishing a Corporate Ethics

    Reporting line

    We have put in place a Corporate Ethics

    Reporting Line to encourage internal

    reporting and as a place for consultation

    in the event that an employee becomes

    aware of activity that appears outside the

    scope of ethical behavior. Available 24

    hours a day, 365 days a year, the reporting

    line is accessible via dedicated e-mail,

    dedicated fax or by post. We have set up

    a consultation-friendly environment and

    expanded the line to users outside the

    Company as well as inside. To protect the

    rights of people making use of the line, we

    strictly protect the identity of individuals

    as well as reporting content, employing

    due caution with regard to privacy and

    Seeking to Contribute to Global Culture by Using IT Services to Enhance and Improve Societal Activities

  • 15Annual Report 2012

    handling. We also protect the privacy of the

    personnel working at the reporting desk by

    keeping their identities secret, as well.

    5. Submitting a Commitment to

    Corporate Ethics to All Employees

    We require all employees to submit a

    statement of commitment to corporate

    ethics. This document is designed to

    ensure compliance by encouraging each

    employee to carry out their business

    conscientiously and with common sense

    in a spirit of fairness and sincerity. Going

    forward, we plan to hone our corporate

    sense of ethics so that we will remain

    trusted by our customers, as we conduct

    our work on the basis of this shared

    conscientiousness, common sense and

    spirit of fairness and sincerity.

    We define “risk” as “factors that could

    impair efforts to achieve our business

    plans” and “the gap between social

    expectations and corporate reality,” and

    we conduct risk management initiatives

    accordingly. Central to these activities is

    the Risk Management Committee, which

    is chaired by the president and reaches

    throughout the Company, liaising with

    each division and corporate function.

    More specifically, in tandem with the

    semi-annual formulation of business

    plans we conduct risk assessments and

    monitoring of each division and related

    function. These activities are positioned

    as one aspect of risk management

    activities that respond to the Panasonic

    Group’s global and across-the-Group

    risk management.

    Furthermore, we are formulating a

    business continuity plan (BCP) in response

    to risk from large-scale natural disasters.

    We encourage all our employees to take

    part in voluntary corporate citizenship

    activities.

    ■ Eco-Cap CollectionThe Company’s management and

    employees cooperate in collecting PET

    bottle caps, which we send to the Ecocap

    Movement, an NPO. The funds generated

    through these recycling activities are

    donated toward vaccines for people

    in developing countries and to provide

    disaster relief.

    ■ Fund-Raising ActivitiesThe Company’s managers and employees

    work together on charity donation activities

    to assist people affected by large-scale

    seismic disasters and other calamities,

    providing support to stricken regions via

    such organizations as the Japanese Red

    Cross Society and the United Nations High

    Commissioner for Refugees (UNHCR).

    ■ Blood Donations and Bone Marrow Bank Registration

    Because of Japan’s falling birthrate and

    aging population, society faces a growing

    need for blood transfusions, notably

    for elderly people, but the number of

    people in the younger age group that

    typically donates blood is falling, resulting

    in increasingly serious blood shortages

    throughout Japan. To address this

    shortage, each year we hold a blood

    drive targeting our employees and in

    cooperation with the Japanese Red Cross

    Society Blood Center. During these blood

    drives, we also encourage employees to

    register with bone marrow banks.

    ■ Community Clean-up ActivitiesWe participate in the city of Osaka’s “Clean

    Osaka” campaign. Through this activity,

    the city of Osaka elicits participation from

    citizens and volunteers in cleaning up

    public spaces to maintain the city’s beauty.

    Numerous employees participate in this

    activity, clearing away trash from the areas

    surrounding their offices.

    The Company maintains a particular

    focus on the appropriate management

    of information, which we recognize as an

    important social responsibility. In addition,

    through ongoing quality improvement

    efforts on both the operational and

    developmental fronts, we are working to

    strengthen our structure to ensure that

    customers feel comfortable entrusting

    their information systems to us.

    Risk Management

    Corporate Citizenship Activities

    Increasing Information Security

    and Quality

    Major Charity Donation Activities

    ・Cyclones in Southern Myanmar (May 2008)・Great Sichuan Earthquake (May 2008)・Haiti Earthquake (January 2010)・Great East Japan Earthquake (March 2011)

  • 16 Panasonic Information Systems Co., Ltd.

    (Millions of Yen)Total Assets

    2008 2009 2010 2011 2012

    23,21125,416

    27,317

    21,185

    29,012

    Equity Ratio(%)

    2008 2009 2010 2011 2012

    73.375.7 78.2 78.2 78.8

    2008 2009 2010 2011 2012

    17,604

    19,65921,359

    15,552

    22,859

    (Millions of Yen)Equity

    Financial Section / Management’s Discussion and Analysis

    1.Financial Position

    2.Assets, Liabilities and Net AssetsNet Sales

    During the fiscal year ended March 31,

    2012 (April 1, 2011, to March 31, 2012),

    the Company focused on expanding

    sales outside the Panasonic Electric

    Works* Group and to restructuring IT

    systems in preparation for the business

    reorganization of the Panasonic Group.

    As a result, net sales rose 6.3% during

    the year, to ¥36,373 million.

    Cost of sales, Gross Profit, Selling,

    General and Administrative Expenses

    During the year, we continued our efforts

    to curtail costs and boost operating

    efficiency. Cost of sales rose 7.5%, to

    ¥29,238 million. Gross profit rose ¥115

    mill ion, or 1.6%, to ¥7,135 mill ion,

    and the cost of sales ratio rose 0.9

    percentage point, from 79.5% to 80.4%.

    Sell ing, general and administrative

    (SG&A) expenses rose 2.3% from the

    preceding year, to ¥2,882 million. The

    ratio of SG&A expenses to net sales

    fell 0.3 percentage point, from 8.2% to

    7.9%.

    Operating Income, Other expense

    Consolidated operating income rose

    1.2%, to ¥4,254 mil l ion, whi le the

    operating margin fell 0.6 percentage

    point, to 11.7%. Other expense was

    ¥413 million. this was largely due to

    the extraordinary loss for restructuring

    expenses (of ¥451 million).The interest

    coverage ratio rose from the previous

    year’s 269.5 times to 269.9 times.

    Net Income

    Net income amounted to ¥2,227 million, fell

    13.7% compared with the preceding year.

    Assets

    Within current assets, accounts receivable

    on construction contracts rose ¥767 million

    in line with progress on development

    projects. Also, deposits paid to Panasonic

    Corporat ion and other companies

    increased by ¥1,337 million. Consequently,

    as of March 31, 2012, current assets were

    ¥22,299 million, an increase of ¥1,766

    million, or 8.6%, from one year earlier.

    Fixed assets decreased ¥71 million, or

    1.1% during the year, to ¥6,712 million

    at fiscal year-end. This decline was

    attributable to the depreciation of those

    lease assets that were approaching the

    end of their leasing agreements.

    As a result, total assets were ¥29,012

    million as of March 31, 2012, an increase

    of ¥1,695 million, or 6.2%, from a year

    earlier.

    liabilities

    Owing to the acquisition of equipment at

    fiscal year-end, payables increased ¥453

    million. This was the primary reason

    for an ¥532 million, or 10.3% increase

    in current liabilities during the year, to

    ¥5,717 million as of March 31, 2012.

    Progress in the repayment of lease

    obligations prompted a decrease in fixed

    liabilities of ¥336 million, or 43.6%, to

    ¥436 million at fiscal year-end.

    Equity

    Owing to the posting of ¥2,227 million in

    net income and the dividend payments

    of ¥692 million—the sum of payments

    for dividends awarded at the previous

    fiscal year-end and the interim dividend,

    equity amounted to ¥22,859 million on

    March 31, 2012, up ¥1,499 million, or

    7.0%, from one year previously.

    * In January 2012, absorbed through merger with Panasonic

    Corporation

  • 17

    ROA(%)

    2008 2009 2010 2011 2012

    23.521.3

    18.216.3

    15.2

    ROE(%)

    2008 2009 2010 2011 2012

    19.7

    16.8

    13.812.6

    10.1

    Annual Report 2012

    3.Cash Flows

    4.Forecast for the Fiscal Year ending March 31, 2013

    6.Research and Development

    7.Capital Investment

    5.Order Backlog

    ROE/ROA

    Return on equity (ROE) for the year

    came to 10.1%, down from the previous

    year’s figure. The main reason was

    the recording of an extraordinary loss

    stemming from restructuring expenses.

    Return on assets (ROA) was 15.2%.

    Cash Flows from Operating Activities

    Net cash provided by operating activities

    amounted to ¥3,834 million, ¥679 million

    more than in the preceding year. Principal

    factors included cash provided by

    income before income taxes and minority

    interests, of ¥3,842 million, depreciation

    and amortization of ¥2,161 million, and

    an increase in trade accounts payable,

    which provided ¥408 million. Income

    taxes paid used ¥1,855 million.

    Cash Flows from Investing Activities

    Net cash provided by financing activities

    came to ¥6,908 million, compared with

    ¥2,862 million used in these activities

    during the preceding fiscal year.

    Primary reasons included ¥8,500

    mi l l ion in income on the return of

    deposits to Panasonic Corporation (after

    netting out payments for deposits),

    ¥1,164 million for purchases of property

    and equipment and ¥431 million for

    purchases of software.

    Cash Flows from Financing Activities

    During the year, net cash used in

    financing activities totaled ¥903 million,

    ¥82 million more than was used in these

    activities in the preceding fiscal year.

    Dividends paid of ¥692 million were the

    principal use of cash.

    Free Cash Flows

    The aforementioned operating and

    investing activities resulted in positive free

    cash flows of ¥10,742 million, compared

    with free cash flows of ¥292 million in the

    previous year.

    The Company’s forecast of consolidated

    operating performance for the fiscal year

    ending March 31, 2013 (April 1, 2012, to

    March 31, 2013) is shown below.

    Fiscal year ended March

    31,2012(Millions of Yen)

    Fiscal year ended March

    31,2013(Millions of Yen)

    Year-on-Yearincrease

    (%)

    Net Sales ¥36,373 ¥38,000 4.5%

    Operating Income 4,255 4,300 1.1%

    Net Income 2,227 2,600 16.7%

    As of March 31, 2012, our order backlog

    stood at ¥2,235 million, down 56.1%

    from a year earlier. The main reason

    for this decrease was the completion

    of large-scale projects, such as the

    configuration of IT systems in line with

    the Panasonic Group’s restructuring, by

    fiscal year-end.

    The Group’s research and development

    activities are mainly conducted at its

    R&D Center. During the fiscal year ended

    March 31, 2012, R&D expenditures

    amounted to ¥129 mi l l ion, largely

    for verifying the functionality of new

    technologies and commercial licenses.

    The new medium-term management

    plan regards R&D activit ies for the

    c rea t i on o f new bus inesses and

    technologies as important measures, and

    we plan to invest a total of ¥300 million

    in these areas over a three-year period.

    Capital investment in the year to March

    31, 2012, amounted to ¥2,046 million.

    Principal investments were for the

    acquisition of high-capacity hardware

    and the configuration of integrated server

    environments, totaling ¥1,555 million. In

    addition, ¥64 million was invested in the

    development of an integrated IT asset

    management system.

  • 18 Panasonic Information Systems Co., Ltd.

    Financial Section / Risk Factors

    Items in this annual report concerning business conditions and financial conditions that may strongly affect investor decisions include the following risks. However, these do not cover all risks with respect to the Group and there may be other hard-to-predict risks not detailed in the material. The Group's business, performance and financial status may be adversely affected by various significant risk factors. Items regarding the future were determined by the Group as of the financial statement filing date (June 18, 2012).

    Fluctuations in the Economic EnvironmentDemand for the Group’s products and serv ices may be affected by genera l economic trends mainly in Japan. Economic downturns and resulting declines in demand in the Japanese market may thus adversely affect the Group’s f inancial condit ion, operating results and cash flows.

    Interest Rate FluctuationsInterest rate fluctuations may affect operating expense, interest expense and interest income, as well as the value of financial assets and liabilities, and may have an adverse impact on the Group’s business, performance and financial position.

    Stock Price FallsThe Group holds Japanese stocks as investment securities, and decreases in their market value may necessitate the recognition of valuation losses. Furthermore, a decline in the valuation difference on available-for-sale securities may reduce net assets.

    Competitive EnvironmentThe Group faces d i f f e ren t t ypes o f competitors in the information services industry, ranging from large international companies to relat ively smal l , rapidly growing companies. The Group actively makes investments and takes initiatives in strategic products and services. However,

    investments or sales initiatives for a particular product or service may fail in comparison to competitors in terms of quantity, quality, and speed. Furthermore, competitors may have greater financial, technological and marketing resources than the Group.

    Price CompetitionThe Group is subject to intense price competition in the information services industry, and this may make it difficult for the Group to determine prices for products and services to secure adequate profits. This downward pressure on prices may have a serious effect on securing the Group’s profits, and becomes especially noticeable when demand for products and services decreases. Prices of many of the Group’s products and services are expected to continue declining in the fiscal year ending March 31, 2013.

    Competition in New TechnologiesThe Group may lose the ability to compete in new markets if it fails to correctly predict and develop the new technologies, products and services to meet future market needs.

    Securing Capable Human ResourcesThe Group’s future success depends largely on its ability to retain skilled employees in the technical and management fields. The Group expects that it will be necessary to hire more personnel in the information services business field, but industry demand for skilled employees exceeds the supply, making competition for attracting and retaining these employees intense. Because of this severe competition for skilled employees, the Group may be unable to retain existing personnel or attract new talent. If this should happen, the Group’s business, performance and financial position could be adversely affected.

    Business Alliances with Other Companies, etc.The Group develops its business by forming all iances with or strategic investments in other companies, and the strategic importance of partnering with third parties is increasing. In some cases, such partnerships are crucial to achieving the Group’s goal of introducing new products and services, but the Group may not be able to successfully collaborate or achieve expected synergies with its partners. In addition, these partners may change their business strategies and

    it may become difficult for the Group to maintain these business partnerships. If any of the foregoing should happen, the Group’s businesses, performance and financial status could be adversely affected.

    Procurement of Raw Materials, etc., and Purchase Price SurgesThe Group’s operations depend on obtaining high-qual i ty products and services in a t imely manner and in the necessary quantities, and we therefore select reliable suppliers. However, it may be difficult to change or increase suppliers, or switch to other products and services if the supply is interrupted or industry demand increases. This may adversely affect the Group’s businesses. Moreover, although the Group and suppliers decide purchase prices by contract, purchase prices may increase significantly due to changes in demand or for other reasons. Furthermore, some products and services are only available from a limited number of suppliers. If the Group is unable to procure such products and services, its businesses, performance and financial status may be adversely affected.

    Capital Status and Financial Conditions of CustomersSome of the Group’s customers purchase products and services from the Group on payment terms that do not provide for immediate payment. If customers for whom the Group has substantial accounts receivable encounter financial difficulties and are unable to make payments on time, the Group’s businesses, performance and financial status may be adversely affected.

    Risks Related to Future Plans, etc.The Group has announced its new medium-term management plan, which covers the period from April 1, 2010, through March 31, 2013, and an earnings forecast for the fiscal year ending March 31, 2013. However, the Group may fail to achieve all of the goals announced and/or the expected results.

    Risks Related toEconomic Conditions

    Risks Related to the Group’s Business Activities

  • 19Annual Report 2012

    Direct or Indirect Costs Related to Product liability or Warranty Claims Due to Defects in Products or Services The Group pays due attention to ensuring the quality of its products and services. However, the occurrence of defects in products or serv ices could make the Group liable for damages, including indirect damages, that are not completely covered by liability insurance and the Group could incur significant expenses. Moreover, negative publicity concerning these problems could impair the Group’s corporate image, and the Group’s businesses, performance and financial status may be adversely affected.

    Intellectual Property Right ProtectionThe Group works to secure a competitive edge for i ts businesses by protecting intellectual property rights (IPRs) related to the technologies, products, and services it develops. However, rights may not be granted to provide adequate protection based on IPRs.

    Furthermore, the Group may be unable to use or be forced to use on disadvantageous terms the technologies, products and services of third parties protected by IPRs when needed. As of March 31, 2012, the Group was using the IPRs of third parties under license from third parties for some of its products and services. However, in the future the Group may not be able to obtain the necessary licenses from third parties or may be able to obtain licenses only under disadvantageous terms.

    Lit igation may also be necessary to defend the Group against IPR infringement claims brought by third parties or to enforce the Group’s IPRs. The Group may incur significant expenses and use significant management resources for such lawsuits. Furthermore, if third-party claims that the Group infringed on IPRs are upheld, the Group may cease to be able to use specific technologies, products and/or services, or be able to supply specific technologies, products and/or services, and may be liable for significant damages.

    Changes in Account Standards and Tax SystemsThe Group’s business, performance and financial status may be adversely affected by the unforeseen application of new accounting standards and tax systems. Furthermore, differences in views with tax authorities on the Group’s tax returns could result in the Group being liable for more taxes than

    expected.

    Information leaksIn the normal course of business, the Group obtains information (including personal information) about customers and the like relating to privacy and creditworthiness. The Group pays due attention to safeguarding the confidentiality of this information and has implemented the greatest possible measures to prevent information leaks. However, the Group cannot rule out the possibility that such information may be leaked due to an accident or other inevitable cause. Such a leakage of information may result in the Group being held liable for damages to affected parties and may impair the Group’s corporate image. Moreover, there is a risk that the Group’s trade secrets may be misused by external parties. In such a case, the Group’s businesses, performance and financial status may be adversely affected.

    losses Due to Other legal Restrictions, etc.The Group is subject to governmental regulations in Japan and other countries and regions in which it conducts its business. These inc lude government approvals required for conducting business and investments, laws and regulations governing national security, and export/import laws and regulations, as well as commercial, antitrust, intellectual property, financial transactions, worker protection, subcontractor protection, and business taxation laws and regulations. Tighter laws and regulations or stricter interpretations of them than in the past by authorities could place restrictions on the Group’s businesses or result in increased expenses for complying with them. The Group has taken measures to ensure that it is prepared to handle a compliance violation or other emergency through such efforts as establishing networks of emergency contacts and organizational bodies responsible for responses. However, the Group’s corporate image could be impaired and the Group’s businesses, performance and financial status could be adversely affected if its response is inadequate.

    Effects of Disasters or Unpredictable EventsThe headquarters and major bases of the Group are located in Japan. The occurrence of a natural disaster such as an earthquake, flood or other unexpected event such as a fire, war or terrorist attack, infectious

    disease outbreak, industr ial accident, malicious computer virus, breakdown or malfunction in the Group’s information system or communications network as a result of such events may result in serious damage to Group facilities, and the Group may have to stop operations at certain facilities and delay the provision of products and services.

    The Group may incur considerable expenses for restoring damaged facilities, which could adversely affect the Group’s businesses, performance and financial position.

    Pension liabilitiesThe Group has contributory, funded benefit pension plans covering substantially all employees in Japan who meet eligibility requirements. Revisions to experience assumptions and pension asset performance could result in an increase in unrecognized actuarial losses, leading to an increase in future net periodic benefit costs of these pension plans.

    Fixed Asset ImpairmentThe Group has many fixed assets, such as property and equipment. Al l Group companies periodically review the recorded value of fixed assets on the balance sheet to determine if future cash flows to be derived from these assets will be sufficient to recover the residual values in accordance with account ing standards governing the impairment of fixed assets. If these assets cannot generate sufficient cash flows, impairment losses may have to be recognized.

    Recognizing Uncertainties in Deferred Tax Assets and Income Taxes, etc.The Group evaluates the l ikel ihood of recognizing the tax benefits of deferred tax assets, based on taxable income forecasts and the evaluation of uncertainty, in considering the recoverability of deferred tax assets and evaluation of income tax uncerta int ies. However, deter iorat ing economic conditions, tax audits and other factors may result in temporary variances and net losses being carried forward beyond the period during which tax benefits can be recognized. In such a case, the Group would be required to recognize greater taxable income than had been anticipated, resulting in the possibility of higher corporate taxes.

    Risks Related to Legal Restrictions and Litigation

    Other Risks

    Risks Related to Disasters or Unpredictable Events

  • 20 Panasonic Information Systems Co., Ltd.

    ASSETS Millions of Yen Thousands of U.S. Dollars (Note 1)

    2012 2011 2012

    Current Assets:

    Cash and deposits (Notes 3 and 13) ¥ 176 ¥ 172 $ 2,146Accounts receivable - Trade (Notes 13 and 15) 6,869 6,442 83,768Inventories (Note 4) 152 204 1,854Deposits paid (Notes 3, 13 and 15) 13,999 12,662 170,720Deferred tax assets (Note 10) 408 322 4,975Other current assets (Note 15) 695 730 8,476

    Total current assets 22,299 20,532 271,939

    Property and Equipment:

    Buildings 947 907 11,549Tools, furniture and fixtures 6,629 5,142 80,841Lease assets (Note 12) 802 835 9,780Construction in progress 746 531 9,098

    Total 9,124 7,415 111,268Accumulated depreciation (5,110) (3,520) (62,317)

    Net property and equipment 4,014 3,895 48,951

    Investments and Other Assets:

    Investment securities (Notes 5 and 13) 279 341 3,402Goodwill (Note 6) 29 45 354Software 586 522 7,146Development cost of software in progress 56 341 683Long-term deposits paid 254 256 3,098Long-term prepaid expenses 550 310 6,707Prepaid pension cost (Note 8) 844 891 10,293Deferred tax assets (Note 10) 24 33 293Other assets (Note 12) 83 177 1,012Allowance for doubtful receivables (6) (26) (73)

    Total investments and other assets 2,699 2,890 32,915

    Total ¥29,012 ¥27,317 $353,805

    See notes to consolidated financial statements.

    Panasonic Information Systems Co., Ltd. (formerly, Panasonic Electric Works Information Systems Co., Ltd.) and consolidated subsidiariesYear March 31, 2012

    Consolidated Balance Sheet

  • Annual Report 2012 21

    LIABILITIES AND EQUITY Millions of Yen Thousands of U.S. Dollars (Note 1)

    2012 2011 2012

    Current Liabilities:

    Accounts payable - Trade (Notes 13 and 15) ¥ 1,847 ¥ 1,970 $ 22,524Accounts payable - Other (Notes 13 and 15) 1,555 1,102 18,963Income taxes payable (Note 13) 1,015 1,061 12,378Consumption taxes payable 121 61 1,476Deposits received (Note 7) 7 4 85Other current liabilities (Note 12) 1,172 987 14,294

    Total current liabilities 5,717 5,185 69,720

    Long-Term Liabilities:

    Long-term deposits received (Note 7) 44 46 537Deferred tax liabilities (Note 10) 23 166 280Long-term lease obligations (Notes 12 and 13) 362 561 4,415Liability for retirement benefits (Note 8) 7 ̶ 85

    Total long-term liabilities 436 773 5,317

    Commitments Liabilities (Note 12) ̶ ̶ ̶

    Equity (Notes 9 and 16):

    Common stock -

    authorized:40,000,000 shares; issued :10,656,000 shares 1,040 1,040 12,683Capital surplus 871 871 10,622Retained earnings 20,891 19,356 254,768Treasury stock - at cost

    320 shares in 2012 and 195 shares in 2011 (1) (0) (12)Accumulated other comprehensive income -

    Unrealized gain on available-for-sale securities 58 92 707

    Total equity 22,859 21,359 278,768

    Total ¥29,012 ¥27,317 $353,805

  • 22 Panasonic Information Systems Co., Ltd.

    Millions of Yen Thousands of U.S. Dollars (Note 1)

    2012 2011 2012

    Net Sales (Note 15) ¥36,373 ¥34,221 $443,573

    Cost of Sales (Notes 11 and 15) 29,238 27,201 356,561 Gross profit 7,135 7,020 87,012

    Selling, General and Administrative Expenses (Notes 11 and 15) 2,880 2,815 35,122Operating income 4,255 4,205 51,890

    Other Income (Expenses):

    Interest income (Note 15) 58 66 707Interest expense (14) (12) (171)Gain on sales of investment securities (Note 5) ̶ 282 ̶Restructuring expense (451) ̶ (5,500)Other - net (6) (66) (72)

    Other income (expense) - net (413) 270 (5,036) Income before income taxes and minority interests 3,842 4,475 46,854

    Income Taxes (Note 10):

    Current 1,808 1,714 22,049Deferred (193) 180 (2,354)

    Total income taxes 1,615 1,894 19,695

    Net Income before Minority Interests 2,227 2,581 27,159

    Net Income 2,227 2,581 27,159

    Net Income before Minority Interests 2,227 2,581 27,159

    Other Comprehensive Income (Note 14) –

    Unrealized gain on available-for-sale securities (34) (188) (415)

    Comprehensive Income (Note 14) ¥ 2,193 ¥ 2,393 $ 26,744

    Total Comprehensive Income Attributable to (Note 14):

    Owners of the parent 2,193 2,393 26,744Minority interests ̶ ̶ ̶

    Yen U.S. Dollars

    Per Share of Common Stock (Notes 2.o and 16):

    Basic net income ¥209.02 ¥242.25 $2.55Cash dividends applicable to the year 65.00 65.00 0.79

    See notes to consolidated financial statements.

    Consolidated Statement of Income and Comprehensive Income

    Panasonic Information Systems Co., Ltd. (formerly, Panasonic Electric Works Information Systems Co., Ltd.) and consolidated subsidiariesYear Ended March 31, 2012

  • Annual Report 2012 23

    Millions of Yen

    Number of Shares of

    Common StockIssued

    Accumulated Other Comprehensive

    Income

    Common Stock CapitalSurplusRetainedEarnings

    Treasury Stock

    Unrealized Gain on Available-for-sale

    SecuritiesTotal

    Equity

    Balance, April 1, 2010 10,656,000 ¥1,040 ¥871 ¥17,468 ¥(0) ¥280 ¥19,659

    Net income ̶ ̶ ̶ 2,581 ̶ ̶ 2,581

    Cash dividends, ¥65 per share ̶ ̶ ̶ (693) ̶ ̶ (693)

    Purchase of treasury stock ̶ ̶ ̶ ̶ (0) ̶ (0)

    Net changes in the year ̶ ̶ ̶ ̶ ̶ (188) (188)

    Balance, March 31, 2011 10,656,000 1,040 871 19,356 (0) 92 21,359

    Net income ̶ ̶ ̶ 2,227 ̶ ̶ 2,227

    Cash dividends, ¥65 per share ̶ ̶ ̶ (692) ̶ ̶ (692)

    Purchase of treasury stock ̶ ̶ ̶ ̶ (1) ̶ (1)

    Net changes in the year ̶ ̶ ̶ ̶ ̶ (34) (34)

    Balance, March 31, 2012 10,656,000 ¥1,040 ¥871 ¥20,891 ¥(1) ¥ 58 ¥22,859

    Thousands of U.S. Dollars (Note 1)

    Accumulated Other Comprehensive

    Income

    Common Stock CapitalSurplusRetainedEarnings

    Treasury Stock

    Unrealized Gain on Available-for-sale

    SecuritiesTotal

    Equity

    Balance, March 31, 2011 $12,683 $10,622 $236,048 $(0) $ 1,122 $260,475

    Net income ̶ ̶ 27,159 ̶ ̶ 27,159

    Cash dividends, $0.79 per share ̶ ̶ (8,439) ̶ ̶ (8,439)

    Purchase of treasury stock ̶ ̶ ̶ (12) ̶ (12)

    Net changes in the year ̶ ̶ ̶ ̶ (415) (415)

    Balance, March 31, 2012 $12,683 $10,622 $254,768 $(12) $ 707 $278,768

    See notes to consolidated financial statements.

    Consolidated Statement of Changes in Equity

    Panasonic Information Systems Co., Ltd. (formerly, Panasonic Electric Works Information Systems Co., Ltd.) and consolidated subsidiariesYear Ended March 31, 2012

  • 24 Panasonic Information Systems Co., Ltd.

    Millions of Yen Thousands of U.S.Dollars (Note 1)

    2012 2011 2012

    Operating Activities:

    Income before income taxes and minority interests ¥ 3,842 ¥ 4,475 $ 46,854Adjustments for:

    Depreciation and amortization 2,161 1,495 26,354Decrease in allowance for doubtful receivables (19) (3) (232)Interest and dividend income (64) (73) (780)Interest expense 14 12 171Gain on sales of investment securities ̶ (282) ̶

    Changes in assets and liabilities:

    (Increase) decrease in accounts receivable (408) 16 (4,976)Decrease (increase) in inventories 52 (61) 634Decrease (increase) in other current assets 9 (445) 110Decrease (increase) in prepaid pension cost 47 (285) 573Increase in liability for retirement benefits 7 ̶ 85Decrease in accounts payable (123) (254) (1,500)Increase in other current liabilities 262 62 3,195Decrease in other long-term liabilities (2) (13) (24)

    Other - net (163) (120) (1,988)Subtotal 5,615 4,524 68,476

    Interest and dividends received 88 77 1,073Interest paid (14) (12) (171)Income taxes paid (1,855) (1,435) (22,622)

    Net cash provided by operating activities 3,834 3,154 46,756

    Investing Activities:

    Increase in deposits paid (8,000) (8,500) (97,561)Decrease in deposits paid 16,500 7,500 201,220Purchases of property and equipment (1,164) (1,580) (14,195)Sales of property and equipment 1 ̶ 12Purchases of software (431) (554) (5,256)Sales of investment securities ̶ 417 ̶Other - net 2 (145) 24

    Net cash provided by (used in) investing activities 6,908 (2,862) 84,244

    Financing Activities:

    Repayment of lease obligations (211) (128) (2,573)Dividends paid (692) (693) (8,439)

    Net cash used in financing activities (903) (821) (11,012)

    Net Increase (Decrease) in Cash and Cash Equivalents 9,839 (529) 119,988

    Cash and Cash Equivalents, Beginning of Year 4,230 4,759 51,585

    Cash and Cash Equivalents, End of Year (Note 3) ¥ 14,069 ¥ 4,230 $ 171,573

    See notes to consolidated financial statements.

    Consolidated Statement of Cash Flows Panasonic Information Systems Co., Ltd. (formerly, Panasonic Electric Works Information Systems Co., Ltd.) and consolidated subsidiariesYear Ended March 31, 2012

  • Annual Report 2012 25

    1 Basis of Presentation of Consolidated Financial Statements Panasonic Electric Works Information Systems Co., Ltd. (the “Company”) was incorporated on February 22, 1999 as a subsidiary of Panasonic Electric Works Co., Ltd. (the “Parent” (a)). The Company is 64% owned by the Parent at both March 31, 2012 and 2011. The principal business of the Company is to provide integration service for information systems; maintenance of computer systems; design, development, sales, lease, rental of computer software; information network service, and sales of related equipment. The accompanying consolidated financial statements have been prepared in accordance with the provisions set forth in the Japanese Financial Instruments and Exchange Act and its related accounting regulations, and in conformity with accounting principles generally accepted in Japan (“Japanese GAAP”), which are different in certain respects as to the application and disclosure requirements of International Financial


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