Annual Report for Fiscal Year 2002 - Colorado 811...business while adopting several new popular...

Annual Report for Fiscal Year 2002

Table of Contents____________________________

CHAIRMAN AND EXECUTIVE DIRECTOR’S LETTER . . . . . . . . . . . . . . . . . . . . . . . . . .3

FINANCIAL STATEMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

BOARD OF DIRECTORS AND MEMBERSHIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

UNCC TEAM MEMBERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

CENTER MANAGER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

PUBLIC RELATIONS ADMINISTRATOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

MEMBER SERVICES ADMINISTRATOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

HUMAN RESOURCES ADMINISTRATOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

NETWORK ADMINISTRATOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

2002 FACILITY DAMAGE DATA REPORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

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2002, A Year in Review

In 2002, we celebrated our 16th year as a non-profit institution primarily dedicated to safety. We want to reiteratethat UNCC provides information and service mechanisms to meet the needs of industry, as well as for its mem-bers and employees. This year was a productive one for UNCC; we augmented many of our old methods of doingbusiness while adopting several new popular programs. We also improved our One-Call operations through a mul-titude of business initiatives.

In September, with the support of the board of directors and staff, J.D. was elected Chairman of One-Call SystemInternational (OCSI). He pledges to work hard as your advocate to maintain your confidence and trust while serv-ing the industry and the members of OCSI.

Our goals for 2002-2003 are precise and straightforward. We will improve the quality of educational products andprograms through the many networking opportunities. It is incumbent upon us to understand the need and toenhance mechanisms to improve the collection, reporting and analysis of One-Call data. Our hope is to gain abetter understanding of the nuances of state One-Call legislation and call center statistics. Because of our net-working within the damage prevention industry on a national level, we are kept abreast of industry events andtrends.

One of our most important accomplishments this year was the formation of the partnership with the nationalCommon Ground Alliance (CGA) and the Data Collection committee of CGA. This alliance will build upon theexisting UNCC internet-based underground data collection tool currently in production. A tremendous amount ofwork has gone into this local and national endeavor, and we hope to have the pilot study completed in 2003. Thepurpose of the project is for the collection of meaningful data, i.e., to assist with understanding why damage tounderground facilities happens and what imporvements can be made for prevention in the future.

Our goal is to continue to keep people safe while protecting our nation’s infrastructure. This Annual Report high-lights the many services and benefits we offer you, and we hope you find it informative. We sincerely appreciateyour efforts in making this dynamic organization what it is today. Thank you for your support and interest.

J.D. Maniscalco Dan ShererExecutive Director Chairman

UTILITY NOTIFICATION CENTER OF COLORADO

FINANCIAL STATEMENTS

December 31, 2002

Adducci and Associates, P.C.Certified Public Accountants

UTILITY NOTIFICATION CENTER OF COLORADO

Financial Statements

December 31, 2002

Table of Contents

Independent Auditor’s Report 1

Statement of Financial Position 2

Statement of Activities 3

Statement of Cash Flows 4

Notes to the Financial Statements 5-8

SUPPLEMENTAL INFORMATION

Schedule of General and Administrative Expenses 9

Certified Public Accountants

Adducci and Associates, P.C.12601 West 32nd Avenue

Suite 100Wheat Ridge, Colorado 80033

(303) 233-8721 Fax: (303) 238-7820

Joseph AdducciChristine A. Maher

Independent Auditor’s Report

Board of DirectorsUtility Notification Center of ColoradoLakewood, CO

We have audited the accompanying statements of financial position of Utility Notification Center of Colorado (a non-profit corporation) as of December 31, 2002 and 2001, and the related statements of activities and cash flows for theyears then ended. These financial statements are the responsibility of the Organization’s management. Our responsi-bility is to express an opinion on these financial statements based on our audit.

We conducted our audit in accordance with generally accepted auditing standards. Those standards require that we planand perform the audit to obtain reasonable assurance about whether the financial statements are free of material mis-statement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the finan-cial statements. An audit also includes assessing the accounting principles used and significant estimates made by man-agement, as well as evaluating the overall financial statement presentation. We believe that our audit provides a rea-sonable basis for our opinion.

In our opinion, the financial statements referred to above present fairly, in all material respects, the financial position ofUtility Notification Center of Colorado as of December 31, 2002 and 2001, and the results of its activities and its cashflows for the years then ended, in conformity with generally accepted accounting principles.

Our audit was conducted for the purpose of forming an opinion on the basic financial statements taken as a whole. TheSchedule of General and Administrative Expenses was presented for the purpose of additional information and is not arequired part of the basic financial statements. Such information has been subjected to the auditing procedures appliedin the audit of the basic financial statements and, in our opinion, is fairly stated in all material respects in relation to thebasic financial statements taken as a whole.

ADDUCCI AND ASSOCIATES, P.C.

March 26, 20031

UTILITY NOTIFICATION CENTER OF COLORADO(a 501(c)(4) organization)

STATEMENT OF FINANCIAL POSITIONFor the Year Ended December 31, 2002 & 2001

2002 2001ASSETS

Current AssetsCash and Cash Equivalents $ 631,274 $565,451 Investments 129,781 330,646 Accounts Receivable - Trade 317,157 352,564 Accounts Receivable - Other 0 835 Prepaid Expenses 85,975 93,927

Total Current Assets 1,164,187 1,343,423

Land 304,592 0

Property and Equipment 942,193 925,504 Less: Accumulated Depreciation 738,850 606,443

Total Property and Equipment - Net 203,343 319,061

Other AssetsComputer Software - Net 174,456 230,523 Deposits 5,863 5,863

Total Other Assets 180,319 236,386

TOTAL ASSETS $ 1,852,441 $ 1,898,870

LIABILITIES AND STOCKHOLDER'S EQUITYCurrent Liabilities

Accounts Payable $ 46,663 $ 28,211 Accrued Wages 98,726 81,377 Profit Sharing Contribution Payable 139,980 123,228 Medical Self Insurance Claims Payable 14,668 0 Personal Property and Use Taxes Payable 13,235 5,678

Total Current Liabilities 313,272 238,494

Commitments 0 0 Net Assets

Unrestricted 1,539,169 1,660,376 Temporarily Restricted 0 0 Permanently Restricted 0 0 Total Net Assets 1,539,169 1,660,376

TOTAL LIABILITIES AND NET ASSETS $ 1,852,441 $ 1,898,870

The accompanying Notes to Financial Statements are an integral part of these statements.2

UTILITY NOTIFICATION CENTER OF COLORADO(a 501(c)(4) organization)STATEMENT OF ACTIVTIES

For the Year Ended December 31, 2002 & 2001

2002 2001CHANGES IN UNRESTRICTED NET ASSETS:

OPERATING REVENUELocate Revenue $ 3,687,500 $ 3,336,572 Membership Dues 1,925 3,375 Promotion Revenue 37,658 32,573

Total Operating Revenue 3,727,083 3,372,520

COST OF OPERATIONSAmortization 58,297 49,032 Depreciation 101,421 102,971 Direct Labor 1,273,773 1,162,733 Education and Incentives 1,032 744 Employee Benefits 230,172 135,851 Information System Supplies 14,991 14,102 Maintenance Agreements 89,585 72,256 Maps and Publications 33,505 5,657 Operating Supplies and Expenses 4,362 13,060 Payroll Taxes 92,567 90,216 Profit Sharing Contribution 97,376 82,694 Telephone and Communication 395,992 375,104

Total Cost of Operations 2,393,073 2,104,420

NET OPERATING REVENUE 1,334,010 1,268,100

GENERAL & ADMINISTRATIVE EXPENSES - SCHEDULE A 1,494,109 1,293,995

INCREASE (DECREASE) IN NET ASSETSFROM OPERATIONS (160,099) (25,895)

OTHER INCOME (EXPENSE)Grant Proceeds 10,418 37,377 CGA Software Revenue 15,730 0 Interest Income 12,447 20,530 Loss on Sale of Equipment 0 0 Miscellaneous Income 297 236

Total Other Income (Expense) 38,892 58,143

INCREASE (DECREASE) IN UNRESTRICTED NET ASSETS (121,207) 32,248

UNRESTRICTED NET ASSETS, BEGINNING OF YEAR 1,660,376 1,628,128

UNRESTRICTED NET ASSETS, END OF YEAR $ 1539,169 $ 1,660,376



STATEMENT OF CASH FLOWSFor the Year Ended December 31, 2002 & 2001

2002 2001CASH FLOWS FROM OPERATING ACTIVITIES

Cash Received from Customers $ 3,763,325 $ 3,422,168 Cash Paid to Suppliers and Employees (3,597,106) (3,326,242)Interest Received 12,447 20,530 Grant Proceeds 10,418 37,377 CGA Software Revenue Received 15,730 0 CGA Software Expensed (15,730) 0

Net Cash Provided (Used) by Operating Activities 189,084 153,833

CASH FLOWS FROM INVESTING ACTIVITIESProceeds from Sale of Equipment 0 0 Capital Expenditures (19,534) (283,663)Purchase of Land (304,592) 0 Net Investment in Certificates of Deposit 200,865 (211,477)

Net Cash Provided (Used) by Investing Activities (123,261) (495,140)

CASH FLOWS FROM FINANCING ACTIVITIES 0 0

NET INCREASE (DECREASE) IN CASH 65,823 (341,307)

CASH AND CASH EQUIVALENTS - BEGINNING OF YEAR 565,451 906,758

CASH AND CASH EQUIVALENTS - END OF YEAR $ 631,274 $ 565,451

INCREASE (DECREASE) IN UNRESTRICTED NET ASSETS $(121,207) $ 32,248

Adjustments to Reconcile Increase (Decrease) in UnrestrictedNet Assets to Cash Provided (Used) by Operating Activities:

Depreciation 122,069 125,379 Amoritization 69,250 58,322 Loss on Sale of Equipment 0 0 (Increase)/Decrease in Accounts Receivable 36,242 49,648 (Increase)/Decrease in Prepaid Expense 7,952 (28,117)(Increase)/Decrease in Accounts Payable 18,452 (140,486)(Increase)/Decrease in Accrued Wages 17,349 23,272 (Increase)/Decrease in Profit Sharing Contribution 16,752 30,783 (Increase)/Decrease in Medical Self-Insurance Claims 14,668 0 (Increase)/Decrease in Personal Property and Use Taxes Payable 7,557 2,784

Total Adjustments 310,291 121,585

CASH PROVIDED (USED) BY OPERATING ACTIVITIES $ 189,084 $ 153,833



NOTES TO FINANCIAL STATEMENTSDecember 31, 2002

NOTE 1 - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Nature of Activities

Utility Notification Center of Colorado (UNCC) is a nonprofit organization incorporated in the State of Colorado on June 11, 1986. UNCC operates a state-wide, one-call system which provides a central office for the general public and con-tractors to obtain the location of underground utilities and thereby protect the buried facilities maintained by UNCC'smembers.

Basis of Accounting

UNCC uses the accrual method of accounting whereby revenue is recognized when earned and expenses are recognizedwhen the obligation is incurred.

Basis of Presentation

Financial statement presentation follows the recommendations of the Financial Accounting Standards Board in itsStatement of Financial Accounting Standards (SFAS) No. 117, Financial Statements of Not-for-Profit Organizations. UnderSFAS No. 117, UNCC is required to report information regarding its financial position and activities according to three class-es of net assets: unrestricted net assets, temporarily restricted net assets, and permanently restricted net assets. Only thoseassets with donor imposed stipulations are recorded as temporarily or permanently restricted net assets.

As of December 31, 2002, UNCC had no temporarily or permanently restricted net assets.

Use of Estimates

The preparation of financial statements in conformity with generally accepted accounting principles requires UNCC man-agement to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure ofcontingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expens-es during the reporting period. Actual results could differ from those estimates.

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NOTE 1 - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued)

Revenue Recognition

Revenue is recognized when invoiced to members. Members are public utility companies, city, county, and local government entities that provide utilities in a specific area, and some construction contractors located within the State ofColorado. There are four types of revenue:

Locate Revenue: Tier One members are invoiced $0.75 per ticket for calls that are received that affecttheir area.

Membership Dues: New members were charged a $25 membership fee.

Promotion Revenue: Sale of promotional items to members for their distribution. Most promotional items are given away at trade shows.

Allowance for Doubtful Accounts

UNCC writes off an account as it becomes uncollectible. No allowance for doubtful accounts has been provided.

Cash and Cash Equivalents

For purposes of the statement of cash flows, the Company considers all highly liquid investments with an initial maturityof three months or less to be cash equivalents.

Income Taxes

The UNCC is a not-for-profit corporation that is tax-exempt under Internal Revenue Code Section 501(c)(4).

Land

In November 2002, the Company purchased land in Golden for $304,592 for the future construction of an office building.

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NOTE 1 - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued)

Property and Equipment

Property and equipment are carried at cost. The Company follows the practice of capitalizing, at cost, all expenditures forproperty and equipment equal to or over $500. Depreciation is computed using the straight-line method over the esti-mated useful lives of the assets. At December 31, 2002, equipment consisted of the following:

2002Computer Equipment $281,291 Office Equipment 402,200 Office Furniture 171,571 Leasehold Improvements 87,131

942,193 Less: Accumulated Depreciation 738,850

$203,343

Computer Software

Computer software is carried at cost. Amortization is computed using the straight-line method over a five-year life.At December 31, 2002, unamortized computer software consisted of the following:

2002Computer Software $352,317Less: Accumulated Amortization 177,861

$174,456

Profit Sharing Plan

Effective January 1, 1992, UNCC adopted a profit sharing plan (a defined contribution pension plan) which is available toall employees who have attained certain age and service requirements. An investment company provides investmentconsultation and administration to eligible employees. Contributions to the plan by UNCC are limited to 15% of com-pensation and are subject to discrimination requirements. For the year ended December 31, 2002, UNCC contributed 10%or $ 139,980 to the plan.

NOTE 2 - INVESTMENTSAt December 31, 2002, the Company held the following certificates of deposit. The investments are carried at cost whichapproximates fair market value:

Interest Rate Maturity Date Carrying ValueColorado Business Bank 3.00% 6/22/03 129,781

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NOTE 3 - GRANT FROM STATE OF COLORADO

UNCC was awarded subrecipient one-call grant funds in the amount of $10,418 from the State of Colorado, Departmentof Regulatory Agencies, Public Utilities Commission. These funds were allocated for one-call legislation and compliancemonitoring and compliance enforcement. The term of the grant was from January 1 through December 31, 2002.

NOTE 4 - CGA SOFTWARE REVENUE/EXPENSE

The Company received $15,730 during 2002 under a damage reporting contract which was expensed under the termsof the Grant from the State of Colorado, Department of Regulatory Agencies, Public Utilities Commission.

NOTE 5 - BAD DEBTS

Previous years’ financial statements indicate the direct write-off of bad debts to be less than one-half of one percent.During 2000, a member of UNCC declared bankruptcy. At of the time of the bankruptcy, the member owed UNCC$66,079. An unsecured claim was filed in court on March 28, 2001, however, the amount was unrecovered and written-off as a bad debt during 2002 along with other uncollectible amounts from members in bankruptcy for a total bad debtexpense of $87,447 in 2002 and $73,028 in 2001. During 2002, management established a review and collection proce-dure utilizing the Jefferson County courts.

NOTE 6 - COMMITMENTS

UNCC leases office space at 12600 West Colfax under a five year operating lease dated June 10, 1998 that began onJanuary 1, 1999, and will expire on December 31, 2003 at a monthly payment of $6,440.

On April 1, 2002, the Company executed an addendum to the lease to incorpate additional leased space. Under theaddendum the monthly payment for the additional space will be $2,796. The year 2002 is set as the base year forexpenses. If the expenses to operate the building exceeds the base year 2002, the Company is obligated to pay theirproportionate share of the increase.

The total lease payments for the next year of the lease is $110, 829.

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SCHEDULE OF GENERAL AND ADMINISTRATIVE EXPENSESFor the Year Ended December 31, 2002 & 2001

2002 2001 General And Administrative Expenses

Advertising $ 208,190 $195,232 Advertising - Promotion 68,127 56,192 Amortization 10,953 9,291 Auto Expense 7,200 7,200 Bad Debt Expense 87,447 73,028 CGA Software 15,730 0 Contributions 868 975Depreciation 20,648 22,408Dues and Publications 6,382 7,274Education and Training 2,939 1,417Employee Benefits 84,741 53,929Legal and Professional Fees - Other 170,840 91,088Legal and Professional Fees/Equipment - Grant 11,933 37,377Miscellaneous Expenses 3,807 5,881Office Expenses 16,268 22,596Payroll Taxes 33,944 32,911Postage and Shipping 14,099 10,748Profit Sharing Contribution 42,604 40,534Rent - Office, Equipment and Storage 114,335 105,753Repairs and Maintenance 18,763 8,603Salaries 457,279 435,597Taxes 7,736 4,139Telephone and Communication 17,321 10,040Travel and Entertainment 71,955 61,782

Total General and Administrative Expenses $1,494,109 $1,293,995


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CABLE TELEVISIONBoard of Director 2002-2003Frank TrujilloAT&T Broadband1617 S. Acoma StreetDenver, CO 80223(303) [email protected]

Adelphia CommunicationsCol. SpringsCrested ButteTellurideTrinidad

Advanced Energy Industries Inc.AT&T Cable Services

AlamosaAspenAvon/SilverthorneCanon CityCraigDenverFort CollinsFort Morgan

Garfield CountyGranbyGreeleyLongmont /LovelandMontrosePuebloSalidaSouthern ColoradoSteamboat SpringsSterlingWestern Colorado

B&C CableB&C CablevisionBattlement Mesa CommunicationsClassic Cable

Charter CommunicationsCortezEstes ParkFort CarsonLas Animas District

CommuniComm ServicesGalaxy CablevisionHermosa Cablevision, Inc.Ki-Rock Cable CommunicationsRocky Mountain CableRopir CablevisionRural Route VideoSpring Creek Cable Inc.US Cable of Coastal TexasUSA Companies, LLC

UNCC Board of Directors for 2002Left: Mike Gutirrez, Ron Payton, Frank Trujillo, Bob Brandstetter, J.D. Maniscalco,

Dan Sherer, Robert Bergstrom, Christine Miller, Darryl Vanhooser,Misty HillNot Shown: Jeff Farrells, Jerry Beukelman, Krista Shoe, Dennis Morse,

Jed Reed, David Digiacomo

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COMMUNICATIONSBoard of Director 2002-2003Krista Shoe - SecretaryLevel 3 CommunicationsCable Protection Bureau1025 Eldorado Blvd 13cBroomfield, CO 80021(770) [email protected]

360 NetworkAdelphia Business SolutionsAdesta CommunicationsAllTel CommunicationsArapahoe Community CollegeAT&T CommunicationsBenesight Inc. AdministratorsBijou Telephone CoopBlanca Telephone CompanyBroadwing CommunicationsCentury Communications of ColoradoCentury Communications of EagleChildren's HospitalCity of Boulder - FiberCity of Greenwood Village - FiberCogent Communications, Inc.Columbine Telecom CompanyCommunity Digital LLC.Compaq Computer Corp.Copper Mountain Resort - TelecomCrested Butte Mtn Resort, Inc.Delta County TelephoneDigital Teleport, Inc.Dubois TelephoneEnron Communications, Inc.Ent Federal Credit UnionFarmers Telephone CompanyFastTrack CommunicationsFirst Presbyterian ChurchForte of Colorado

Genuity Solutions Inc.Great Plains Communications, Inc.Haxtun Telephone Company, Inc.Heska CorporationICG Telecommunications, Inc.Johnson & Wales UniversityLevel 3 CommunicationsLockheed Martin AstronauticsMCI CommunicationsMcLeodUSAMetromedia Fiber Network Services,Inc.MKK ConstructorsN C Telecom, Inc.North/South Aspen LLCNucla-Naturita Telephone Co.Nunn Telephone CompanyPanhandle Telecommunications Sys IncPeetz Cooperative Telephone Co.Phillips County Telephone Co.Pioneer CommunicationsPoudre Valley Hospital DistrictPresbyterian/St. Lukes Medical CenterQwest CommunicationsRico Telephone CompanyRoggen Telephone Coop Co.Rye Telephone Co.S&T Telephone Coop AssociationSage-Oxford Inc.San Isabel Telecom IncSnowmass Lodging Co.

Sprint Communications CompanyStoneham Coop TelephoneSunflower Telephone Co.SunWest CommunicationsSwedish Medical CenterTDS Telecom/StrasburgTelluride School DistrictTime Warner TelecomTouch AmericaTouch America - ColoradoU.S. West/Qwest CommunicationsUnion Telephone CompanyUniversity of Colorado-Facilities MgmtUniversity of Denver - UTSUniversity of Denver-Facilities MgmtUniversity of Northern ColoradoVail Resorts, Eagle CountyVail Resorts, Inc.; Keystone TelecommWarren AFB-90th Communications SqdWeld County Government-Phone Srv.West Star AviationWestern Gas Resources, Inc. (Fiber)WideOpenWest, LLCWilliams CommunicationsXO CommunitcationsXspedius Managment CO., LLC.Yipes CommunicationsYoung Life

ELECTRIC COOPERATIVEBoard of Director 2002-2003Dan Sherer - ChairmanIntermountain Rural Electric Assn5496 N Hwy 85Sedalia, CO 80135(303) [email protected]

Empire Electric Assn, Inc.Gunnison County Electric Assc.Holy Cross EnergyIntermountain Rural Electric AssnK.C. Electric AssociationLa Plata Electric AssociationMoon Lake Electric

Mountain Parks Electric, Inc.Mountain View Electric Assc.Platte River Power AuthoritySan Isabel Electric AssociationSan Luis Valley R.E.C.San Miguel Power AssociationSangre De Cristo Electric

Southeast Colorado Power AssnTri-State Generation and TransmissionUnited PowerWhite River Electric Assn Inc.Yampa Valley Elec Assoc

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ELECTRIC DISTRIBUTIONBoard of Director 2002-2003Mike Gutirrez - TreasurerXcel Energy1123 W. 3rd AveDenver, CO 80223(303) [email protected]

AquilaCanon CityPuebloRocky Ford

CO Dept. of Transportation-Region 6Copper Mountain, Inc.Jackson Lake Property Owners AssnLeon J. Krain

Silver Dollar Metro DistrictXcel Energy of Colorado

GAS DISTRIBUTIONBoard of Director 2002-2003Jed Reed Greeley Gas1200 11th AvenueGreeley, CO 80631(970) [email protected]

Aquila GasColorado Natural Gas, Inc.Comfurt Gas, Inc.Eastern Colorado Utility CompanyFerrell GasGreeley Gas Company

Kinder MorganDelta DistrictFrederick DistrictFruita DistrictJulesburg DistrictMountain District

Kinder MorganTelluride DistrictYuma District

JM Huber Corp - Oil/Gas DivisionSouthern Ute Indian Tribe (Utilities)

LIQUID PIPELINEBoard of Director 2002Kevin BrownConoco Pipeline Company2234 West LincolnwayCheyenne, WY 82001(307) [email protected]

LIQUID PIPELINEBoard of Director 2003Darrel C. VanhooserSuncor Energy USA16795 E. Napa Dr.Aurora, CO 8013(303) [email protected]

American Soda, L.L.P.Bataa Oil, IncBP Pipeline of North AmericaBP Production

DurangoLas Animas

Chevron Pipeline CompanyChevron TexacoConoco Pipeline CompanyCortez PipelineEnCana Oil & Gas Rangely

EOTT Energy Corp.Hallwood PetroleumJack L. CrumleyKaneb Pipeline Op. PartnershipMid America Pipeline CompanyMobil Exploration/ExxonMull Drilling Company, Inc.Patina Oil & Gas Corp.Patrick A. DohenyPhillips Pipeline CompanySamedan Oil Corporation

Sinclair Pipeline CompanyStelbar Oil Corporation, Inc.Sunflower Valley Pipeline AssnTrigen-Colorado Energy CorpTudex Petroleums, Inc.Ultramar Diamond ShamrockUnocal Chemicals

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GAS TRANSMISSIONBoard of Director 2002-2003Jeff FarrellsEl Paso Corporation2060 Briargate BlvdColorado Springs, CO 80920(719) [email protected]

American Penn EnergyAnadarko Petroleum CorporationAntelope Energy Company LLCBeren CorporationBitter Creek Pipeline LLCBlack Hills Exploration & ProductionBlue Chip Oil IncBonanza Creek Oil Co., LLCBurlington ResourcesBurr Oil & Gas IncCalpine Natural GasCanyon Gas Resources, Inc.CDM Pipeline Company IncChase Transportation/ ShellChevron TexacoCoastal Field ServicesColorado Gathering CorpColorado Interstate Gas Co.Conoco Inc.Duke Energy Field Services

Liberal DistrictWeld

El Paso Field ServicesMoffat CountySouthwest Colorado

El Paso Natural Gas Co.EnCana Oil & Gas -GarfieldEnCana Oil & Gas - WeldEnprop,IncEvergreen Operating CorpExecutive Petroleum Services, LLCExxon-MobilGiant Pipeline Co.High Plains Gathering System, Inc.

Horseshoe Operating, Inc.J-W Operating CompanyK N Wattenberg Transmission Corp.K.B. Gathering CompanyK.P. Kauffman Company Inc.Kanco Gathering CompanyKerr-McGee Gathering LLCKinder Morgan - Collbran DistKinder Morgan Gas TransmissionKLT Gas, Inc.KN Gas Gathering CompanyKoch Exploration Company, LLCKoch Pipelines Company, LPLyco Energy Corp.Machii-Ross Petroleum CompanyMagpie Operating IncMarkWest ResourcesMerit Energy Company

BacaWeld

Navajo Nation Oil & Gas Co.Nexus Energy, LLCNGC Energy Resources Ltd PtnrNorthwest Pipeline CorporationPetroglyph Energy, Inc.Petroleum Development CorporationPetron Development CompanyPrima Oil & GasQuestar Exploration & Production Co.Questar Gas CompanyQuestar Gas ManagementQuestar Pipeline CompanyRed Cedar Gathering Co.Renegade Oil & Gas Company, LLC

Rex Monahan (Oil & Gas)Rocky Mountain Pipeline SystemSagle & Schwab Energy ResourcesSouthwestern Production Corp.Starlight Resources, LLCSterling Energy CompanyTexas-New Mexico Pipe Line CoTom Brown, Inc.Trailblazer Pipeline CompanyTransColorado Gas TransmissionCompanyTranswestern Pipeline Co.Trinity Energy CorporationTri-State Power, LLCUltramar/Diamond ShamrockUnion Pacific ResourcesUnited States Exploration, Inc.Walsh Production, Inc.Western Gas Resources, Inc.Wexpro CompanyWilliams Energy GroupWilliams Gas PipelineWilliams Production RMT-Las AnimasWilliams Production RMT-GarfieldXcel Energy-Hi-Pressure Gas

BrightonCampionDel NorteGrand JunctionLeydenSilverthorne

Xeric Oil & GasYMCA of the Rockies-Schlessman Ctr

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MUNICIPALITYBoard of Director 2002-2003Ron PaytonCity of Colorado Springs701 N. Circle Drive, Suite 187Colorado Springs, CO 80909(719) [email protected]

Adams-Weld School District 27JAuraria Higher Education Ctr.Buell Mansion Owners Assoc.Center Municipal UtilitiesCherokee/CDOTCherry Creek North BIDCity of BlackhawkCity of BoulderCity of BrightonCity of BurlingtonCity of Canon CityCity of CentralCity of Colorado Springs-UtilitiesCity of CortezCity of Cripple CreekCity of DaconoCity of DeltaCity of EnglewoodCity of Englewood -Traffic DivCity of FlorenceCity of Fort CollinsCity of Fort Collins-TrafficCity of Fort MorganCity of FountainCity of FruitaCity of Grand JunctionCity of GreeleyCity of Greenwood VillageCity of GunnisonCity of HolyokeCity of LafayetteCity of LaJuntaCity of Lakewood-StreetsCity of Lamar - UtilitiesCity of Lamar - Water & SewerCity of Las AnimasCity of LittletonCity of Longmont-ElectricCity of LouisvilleCity of Loveland-Water & PowerCity of Manitou SpringsCity of MontroseCity of NorthglennCity of OurayCity of RifleCity of Salida

City of Steamboat SpringsCity of SterlingCity of ThorntonCity of TrinidadCity of VictorCity of WalsenburgCity of Westminster - FiberCity of Westminster Water & SewerCity of Wheat RidgeCity of Woodland ParkCity of WrayCity of YumaColorado RockiesColorado Springs AirportDenver Int'l AirportDenver Public SchoolsDurango Mountain ResortE-470 Public Highway AuthorityEldorado Artesian Springs, Inc.LB&B AssociatesPeregrine Masters Assn., Inc.State of Colorado, Colorado LotteryTown of AguilarTown of AlmaTown of BayfieldTown of BennettTown of BooneTown of Buena VistaTown of CarbondaleTown of Castle RockTown of Cheyenne WellsTown of Coal CreekTown of CollbranTown of Crested ButteTown of Deer TrailTown of DillonTown of DoloresTown of Dove CreekTown of EadsTown of EatonTown of ErieTown of Estes ParkTown of FlaglerTown of FraserTown of FriscoTown of Granby

Town of HaxtunTown of HotchkissTown of HudsonTown of IgnacioTown of IliffTown of JohnstownTown of JulesburgTown of Lake CityTown of LimonTown of LyonsTown of MancosTown of MeadTown of MeekerTown of MerinoTown of MillikenTown of MonumentTown of NaturitaTown of NederlandTown of NorwoodTown of NuclaTown of OlatheTown of OtisTown of OvidTown of PalisadeTown of PaoniaTown of PierceTown of PlattevilleTown of Poncha SpringsTown of RamahTown of RangelyTown of Red CliffTown of RicoTown of SeveranceTown of SiltTown of SilverthorneTown of SilvertonTown of SimlaTown of WaldenTown of WalshTown of WellingtonTown of WileyTown of WindsorU.S. Army Rocky Mountain ArsenalUniversity of CO - Health Science Ctr

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WATER/SEWERBoard of Director 2002-2003Dennis MorsePlatte Canyon Water & Sanitation8739 W. Coal Mine AveLittleton, CO 80123(303) [email protected]

Academy Water and Sanitation DistAnheuser - Busch, IncAnimas Water CompanyArcadis / CDOTAvondale Water & Sanitation DistBailey Water & Sanitation Dist.Battlement Mesa Consolidated MetroBayfield Sanitation DistrictBerkeley Water & Sanitation DistrictBobcat Meadows Metro Dist / RS WellsBosch Land Group LLCBowmar Water & Sanitation DistrictBreckenridge Sanitation DistrictBrook Forest Water DistrictBuena Vista Sanitation DistrictBuffalo Creek Water DistCastle Pines North MetroCentral CO Water Conservancy DistrictChateau DevelopmentChatfield South Water DistrictCherokee Metropolitan DistrictColorado Centre Metro DistrictColumbine Lakes Maintenance AssnCopper Mtn Consolidated Metro DistrictCortez Sanitation DistrictCrested Butte South Metro DistrictCrestmoor Vista Joint VentureCrowley CountyDeep Rock Water CompanyDillon Valley DistrictDivide Water Providers, Inc.Dolores Water Conser. DistrictDurango West Metro Dist. #1Durango West Metro Dist. #2El Moro-Hohne Pipeline Assn.El Rancho Metro DistrictEl Rancho Florida Metro DistrictEstes Park Sanitation DistrictEvergreen Metropolitan DistrictFairmount Cemetery CompanyFlorida River Estates HOA, Inc.Forest Lakes MetroFountain Valley AuthorityFriendly Village Mobile Home ParkFrisco Sanitation DistrictGranby Sanitation DistrictGrand Valley Water User's AssnGunnison County W & S District

Hermosa Sanitation DistrictHighland Lakes Water DistrictHomestead Water CompanyIgnacio Sanitation DistrictInverness Water & Sanitation AssnJPI Interlocken, LLPKittredge Sanit. and Water DistKnollwood Water DistK-V Homeowners Assoc., Inc.Lake Durango Water CoLawson Hill/Telecam HOALions Ridge Homeowners AssnLoma Linda Sanitation DistrictLongs Peak Water DistrictLookout Mountain Water DistrictLouviers Mutual Service CompanyLower Arikaree Pipeline Assn.Majestic Canyon Ranch, LLCMay Valley WaterMeeker Sanitation DistrictMeridian Service Metro DistrictMesa County Irrigation DistrictMonfort of ColoradoMontezuma County Water Dist #1Montezuma Valley Irrigation Co.Montezuma Water CompanyMorgan County Quality Water DistrictMount Carbon Metropolitan DistrictMountain Mutual Water CoMountain Village Metro DistrictMt Crested Butte Water/Sani DistrictMurphy Creek Golf Course-AuroraNorth Lincoln Water/Sani DistrictNorth Poudre IrrigationNorth Washington St. W/S DistrictNorth Weld County Water Dist.Northern Colorado Water AssnNorthern Colorado Water ConservancyNorthwest Lakewood Sanitation DistrictNucla Sanitation DistrictO.M. Lateral UserPagosa Springs Sanitation DistrictPark Center Water DistrictPark Creek Metro District /co Forest CityParkville Water DistrictPenrose Water DistrictPerry Park Water/Sani DistrictPinery Water & Wastewater District

Pinon Water & Sanitation DistrictPitkin Mesa Pipeline Co.Platte Canyon Water & Sani. DistrictPleasant View Water & Sani. DistrictProject 7 Water AuthorityPueblo West Metropolitan DistrictPurgatory Metro Dist.Rainbow Park Water CompanyRoxborough Park Metropolitan DistrictSage Water Users AssociationSan Juan River Village Metro DistrictSan Luis Water & Sanitation DistrictSand Creek Metropolitan DistrictSecurity Water & Sanitation DistrictSnake River Wst H2O Treatment PlantSnowmass Water & Sanitation.South Durango Sanitation DistrictSouth Englewood Sani. Dist #1South Fort Collins-Loveland W & SSouthwest Metropolitan W/S DistrictSt. Charles Mesa Water DistrictSt. Joseph Hospital/Health Svs CorpSt. Mary's Glacier Water & Sani DistrictStonegate Metropolitan Dist.Summit Ridge Water DistrictSuperior Metropolitan District #1Swan’s Nest Metro DistrictTabernash Wastewater Treatment PlantThree Lakes Water & SanitationTown of Breckenridge H2OTriview Metropolitan DistrictTucson Water CompanyU.S. HomeUpper Bear Creek H20 & Sanit.Upper Surface Creek Dom. Water UsersUpper Thompson SanitationUte Water Conservancy DistrictValley Sanitation DistrictWest Gunnison Sanitation DistrictWest Jefferson County Metro.West Rhone Lateral Ditch Co.Westridge Irrigation AssociationWestwood Lakes Water DistrictWheat Ridge Sanitation DistrictWidefield Water & Sanitation DistrictWill O' Wisp Metro DistrictWinter Park Water & SanitationWoodmen Hills Metropolitan District

21

TIER 2 MEMBERSBoard of Director 2002Judy Dahl - SecretaryCastle Pines North Metro District7404 Yorkshire DriveCastle Rock, CO 80104(303) [email protected]

TIER 2 MEMBERSBoard of Director 2003Bob BrandstetterHigh View Water/Daniels Sanitation1002 Kipling StreetLakewood, CO 80215(303) [email protected]

ABC Self Storage, LLCAdams School District 12Agate Mutual Telephone Coop AssnAgricultural Ditch & Reservoir CompanyAlameda Water & SanitationApplewood Sanitation DistrictArapahoe CountyArapahoe Water And SanitationArriola Group PipelineArrowhead Metro DistrictAspen Consolidated Sanit.Aspen Highlands Commerce Metro DstAspen Mountain View HOAAspen Skiing CompanyAT&T Cable Services-DurangoBaca Grande Water & Sanitation DistBancroft-Clover Water & SanitationBaseline Water DistrictBass Lake Estates HOABear Creek Water & SanitationBeaver Creek Metro DistrictBeaver Park Water Inc.Bell Mountain Ranch MetroBelly Ache Metro DistrictBennett Bear Creek FarmsBent’s Fort Water AssociationBerry Creek Metro DistrictBeulah Water Works DistrictBeverly Hills Mutual Water CompanyBig Sandy TelecommunicationBlackhawk-Central City SanitationBlair A. KieferBlue Mountain Water DistrictBoard of Water Works of PuebloBonvue Water and SanitationBowles Metro DistrictBoxelder Sanitation DistrictBuffalo Mountain Metro DistrictBuffalo Ridge Metro DistrictBurgess Water Co.Butte Irrigating & Milling Co.Buttermilk Metropolitan DistrictC BAR H, Inc.C/C of Denver-20th St. Pedestrian MallCable Plus, Inc.Canterberry Crossing Metro District IICanterberry Crossing Metro DistrictCapital Pacific Homes of Colorado, Inc

Cascade Public Service Co., Inc.Castle Pines Commercial Metro # 1Castle Pines Commercial Metro #2Castle Pines Commercial Metro #3Castle Pines Commercial Metro #4Castle Pines Metro DistrictCastlewood Sanitation DistrictCastlewood Water DistrictCentennial Water & SanitationCentex HomesCentral Grand Valley SanitationCentral Weld County Water DistrictChaparral Metro DistrictCherry Creek Schools District #5Cherry Creek Valley Water & SanitationCherry Creek Village WaterCherry Hills SanitationChicago Creek SanitationChipeta Water DistrictCity of AlamosaCity of ArvadaCity of Aspen - ElectricCity of Aspen - WaterCity of Aurora - Parks & RecreationCity of Aurora - Raw WaterCity of Aurora - Saddle Rock Golf CrsCity of Aurora - TrafficCity of Aurora - WastewaterCity of Aurora - WaterCity of BroomfieldCity of BrushCity of Colorado Springs TrafficCity of Commerce City,Dept Public WksCity of CraigCity of DurangoCity of EdgewaterCity of EvansCity of Federal HeightsCity of Fort Collins - ParksCity of Fort Collins - StreetsCity of Fort LuptonCity of GlendaleCity of Glenwood SpringsCity of GoldenCity of Idaho SpringsCity of Longmont Central LocatingCity of Loveland -Traffic DeptCity of Pueblo-Parks & Recreation

City of Rocky FordCity of Steamboat Springs, Utility SysCity/County of Denver-Traffic EngClear Creek Valley WaterClearwater Metro DistrictClifton Sanit DistClifton Sanit. District # 2Clifton Water DistrictCollege Park Water and SanitationColorado City Metro DistrictCO Springs Park & Recreation DeptColorado State UniversityColorado Sweet Gold, LLC.Columbine Lake Water & SanitationColumbine Water/Sanitation DistrictConejos CountyConsolidated Bell Mountain RanchConsolidated Mutual WaterCordillera Metro DistrictCottonwood Water & Sanitation DistrictCountry Homes Metro DistrictCrawford Mesa Water AssociationCrestview Water and SanitationCrowley County Water Assn., Inc.Crystal Springs RanchCucharas Sanitation & WaterDacono Sanitation DistrictDakota Ridge HomeownersDaniels Sanitation DistrictDavidson Ditch & Reservoir Co.Dawson Ridge Metro Districts 1-5Delta Montrose Electric AssnDenver Parks & RecreationDenver Suburban Water DistrictDenver Wastewater ManagementDenver Water Dept.Devonshire Heights WaterDickens House, LLC.Divide South Water Users & Ditch CoDomestic Pipeline IncDonala Water & Sanitation DistrictDove Valley MetroDry Creek-Davidson Ditch Co., Inc.Dry Creek Valley Ditch CoE-470 Business Metro DistrictEagle Crest Homeowners Assn, Inc.Eagle River Water & Sanitation DistrictEagle-Vail Metro District

22

East Boulder County Water DistrictEast Boulder Ditch CompanyEast Cherry Creek Valley Water & SanEast Dillon Water DistrictEast Jefferson Co. SanitationEast Lakewood SanitationEast Larimer Co. Water, AKA Elco WaterEast Valley Water & Sanitation DistrictEastern Slope Rural TelephoneEastlake Water & Sanitation DistrictEckhardt Farms, Inc.Edwards Metro DistrictEl Paso County TelephoneEnvironmental Property InvestigationsErie Coal Creek Ditch & Reservoir Co.ERO ResourcesFairlake Metro DistrictFairplay SanitationFairways Metro DistrictFalcon Heights Development Corp.Falls Creek Ranch Association, Inc.Fisher Ditch CompanyFive Trees Metropolitan DistrictFoot Hills II WaterFoothills Parks & Recreation DistrictForest Hills Metro DistrictFountain Sanitation DistrictFraser Sanitation DistrictFremont Sanitation DistrictFruitdale Sanitation DistrictFruitvale Water & Sanitation DistrictGardeners Mutual Ditch CompanyGarnet Lateral DitchGates Rubber CompanyGateway Regional Metro DistrictGazett, James A.Genesee Water & Sanitation DistrictGleneagle Golf ClubGolden Hills Mobile Home ParkGoldsmith Gulch Sanitation DistrictGoldsmith Metro DistrictGood Decal CompanyGoodhue Ditch & Reservoir CompanyGrand County Water & SanitationGrand Junction Drainage DistrictGrand Valley Rural PowerGrant Water & Sanitation DistrictGreatrock North Water & SanitationGreen Ditch CompanyGreen Mountain Water & Sanitation DistGreenwood Plaza Water DistrictGunnison Valley Domestic Water Co.Hanson Mesa Domestic PipelineHarold & Warren Luhmn

Hasty Water CompanyHavana Water & Sanitation DistrictHead, Head and Rizzardi WaterHeather Gardens AssociationHeeney Water, IncorporatedHidden View Estates HomeownersHigh Plains Water Users AssociationHigh View Water DistrictHighland Lake Lateral Ditch CompanyHighland Park Lateral DitchHighland Park Metro DistrictHighlands Ranch Metro District #1Highlands Ranch Metro District #2Highlands Ranch Metro District #4Highline Business Improvement DistrictHighline Electric AssociationHi-Land Acres Water & Sanitation DistHillcrest Ditch & ReservoirHillcrest Water & Sanitation DistrictHilltop Water CompanyHolland Hills Water & Sanitation DistrictHolly Hills Water & Sanitation DistrictHoward Ditch CompanyHudson Gardens & Event CenterIdledale Water & Sanitation DistrictIliff Care CenterIndian Hills Water DistrictJohn F. Glass, Jr.Johnson Ditch CompanyJones and Donnelly Ditch CompanyKehmeier Water PipelineKen-Caryl Ranch Water & San DistrictKen-Caryl West Ranch Water DistrictKK Water AssociationKlein FarmsKremmling Sanitation DistrictLake Arrowhead Water AssociationLake Catamount #1 Metro DistrictLake Creek Meadows Water DistrictLakehurst Water & Sanitation DistrictLamborn Mesa Water CompanyLazy Glen Homeowners AssociationLee Lateral Ditch CompanyLeft Hand Water DistrictLegacy Ridge Golf CourseLehman, Robert H/OLewis H. Davidson DitchLincoln Park Metro DistrictLittle Thompson Water DistrictLittleton Public SchoolsLochmoor Water & Sanitation DistrictLost Shoe Metro DistrictMancos Rural Water CompanyMansfield Heights Water & San. District

Matrix Energy LLCMcClave Water Association, Inc.Meadow Mountain Water SupplyMeadowbrook Fairview Metro DistrictMeadowbrook Water DistrictMenoken Water CompanyMeridian Metro DistrictMesa Antero Water AssociationMesa County Road & BridgeMetro Wastewater ReclaimationMetropolitan Builders, Inc.Mile High Water CompanyMissouri Canyon Pipeline, IncorporatedMontrose Suburban Water DistrictMonument Sanitation DistrictMorgan County Rural ElectricMorgan Heights Water & Sewer, Inc.Morrison Creek Water & SanitationMount Elbert Water AssociationMountain Petroleum CorporationMountain View Water UsersMountain Water & Sanitation DistrictMt. Werner Water & SanitationNatural Fuels CorporationNavajo Western Water DistrictNew Consolidated Lower Bldr. Res/DitchNew Hinman DitchNew West FoodsNewdale-Grand Valley Water CompanyNiwot Sanitation DistrictNorman BarnesNorth Gate Water District, IncorporatedNorth La Junta Sanitation DistrictNorth Lamar Sanitation DistrictNorth Pecos Water & Sanitation DistrictNorth Table Mountain Water & San.North Washington Water Users Assoc.Northern Colorado CommunicationsNorthern Douglas County Water & San.Omni Park Metro DistrictOrchard Mesa Sanitation DistrictOrchard Park Water Association, Inc.Orchard Valley Metro DistrictOtero County Road & BridgeOuray County Road & BridgeOzzie WilsonPagosa Area Water & SanitationPaint Brush Hills Metro DistrictPalisade Irrigation DistrictPalmer Lake SanitationPalmerton Consolidated Ditch CompanyPark CountyPark Forest Water DistrictPark Meadows Metropolitan District

Tier 2 Membership (cont'd)

23

Parker H2O & SanitationParker Jordan Metro DistrictParkview Medical CenterPiedra Park MetroPine Brook Water DistrictPine Drive TelephonePine Drive Water CompanyPine Drive Water DistrictPinewood Springs Water DistrictPlains Coop Telephone Assoc., Inc.Plum Creek Waste Water AuthorityPonderosa Retreat & Conference Ctr.Poudre School DistrictPoudre Tech Metro DistrictPoudre Valley Rural ElectricPratt Management. LLCProsperity Lane Community Water/SanPS Ltd. IVPueblo Public Works - SanitationPueblo Public Works - StreetsRalston Valley Water & Sanitation DistRandall & Blake, Inc.ResNet CommunicationsResortQuest - TellurideRio Grande County Road DepartmentRobert L. Wright, Jr. - IrrigationRobinson Dairy, Inc.Rock Creek Mesa Water DistrictRon Arnett Irrigation PipelineRound Mountain Water & SanitationRoutt County Road & BridgeRoxborough Village MetroS/W Suburban Denver Water & San.Saddleback Homeowners AssociationSagebrush Development, LLCSan Juan Del Centro Apts.Section 18 Water Users AssociationSedalia Water & SanitationSedgwick County Road & BridgeSharman RanchShawnee Water Consumers Assoc.Sheridan Sanitation District #2Shorewood Owners AssociationSilver Heights Water & Sanitation DistSnake River Water DistrictSomerset Meadows LLCSouth Adams County Water & SanSouth Arapahoe SanitationSouth Flat Ditch CompanySouth Fork Water & SanitationSouth Sheridan Sanitation DistrictSouth Suburban Parks & RecreationSouth Swink Water CompanySouthgate Sanitation District

Southgate Water DistrtictSouthwest Plaza Metro DistrictSouthwest Suburban Denver W/S DistSovereign Telecommunications, LLCSpread Eagle Homeowners Assoc.Spring Canyon Water & SanitationSpring Valley WaterSt. Charles Mesa SanitationSt. Vrain Sanitation DistrictStarwood Water DistrictSteamboat II Water & SanitationSteamboat Lake Water & SanitaitonStratmoor Hills Water & SanitationSunset Water DistrictTalbot Reservoir Irrigation LLCTeller County Wastewater UtilityTeller County Water & San. Dist #1Telluride Ski & Golf CompanyTerra Exploration & Production Co.Texas Tea of ColoradoThe New Coal Ridge Ditch CompanyThe Original Cottonwood Ditch Co.Thirteen Well AssociationThirty Road Group Irrigation ProjectThompson, Garneau & SweetwaterThunderbird Water & SanitationTimbers Estates MetroTodd Creek Farms Metro District #1Tom Delehant DitchTown Center Metropolitan DistrictTown of AkronTown of AlamosaTown of ArribaTown of AvonTown of BasaltTown of BerthoudTown of BethuneTown of CalhanTown of CedaredgeTown of CherawTown of CrowleyTown of DinosaurTown of EagleTown of ElizabethTown of FairplayTown of FirestoneTown of FlemingTown of FrederickTown of GenoaTown of GeorgetownTown of GilcrestTown of Grand LakeTown of GypsumTown of Hayden

Town of HollyTown of Hot Sulphur SpringsTown of HugoTown of JamestownTown of KeenesburgTown of KiowaTown of Kit CarsonTown of KremmlingTown of LarkspurTown of LaSalleTown of LochbuieTown of ManzanolaTown of MinturnTown of MorrisonTown of Mountain ViewTown of NunnTown of Orchard CityTown of OrdwayTown of Pagosa SpringsTown of Palmer LakeTown of ParkerTown of RockvaleTown of SaguacheTown of SeibertTown of Silver PlumeTown of Snowmass VillageTown of SpringfieldTown of StrattonTown of SwinkTown of TellurideTown of VailTown of WigginsTown of Winter ParkTree Haus Metro DistrictTri-County WaterTri-Lakes Wastewater Treatment PlantUnited Water CompanyUrban Drain and Flood ControlValley Maintenance CorporationValley Water DistrictVillage HomesWalden CorporationWarm Springs Ranch Mutual WaterWeld County School District RE-4Weld County School District RE-8Weld County Tri-Area SanitationWest Fort Collins WaterWest Grand Valley Water, IncWest Montrose SanitationWestridge Sanitation DistrictWheat Ridge Water DistrictWhite Horse Springs WaterWiggins Telephone AssociationWillard Telephone Company


24

William P. MooreWillow Brook Metro DistrictWillow Brook Water AssociationWillowbrook Metro District

Willowbrook Water & SanitationWillows Water DistrictWinter Park West Water & SanitationWoodmoor Water & Sanitation

Y-W Electric Association, Inc.


ADVISORY DIRECTORColorado Contractors AssociationBT Construction, Inc.Robert Bergstrom7801 Brighton RoadCommerce City, CO 80022(303) [email protected]

Legal CounselDigiacomo & Jaggers, LLPDavid Digiacomo5400 Ward Road, Bldg IIISuite 200Arvada, CO 80002(303) [email protected]

SPECIAL DIRECTOR - 2002Qwest CommunicationsJerry Beukelman700 W. Mineral Ave WYQ33.28Littleton CO 80120(303) [email protected]

SPECIAL DIRECTOR - 2003Qwest CommunicationsWanda O’Bannon700 W. Mineral Ave WY-L32.18Littleton CO 80120(303) [email protected]

SPECIAL DIRECTOR - 2002Colorado Springs UtilitiesMisty Hill701 N. Circle DriveSuite 185Colorado Springs, CO 80909(719) [email protected]

Utilities in Membership processing.

Elm Ridge Resources, Inc.DKM Enterprises LLCCity of Aspen, StreetsPulte Home Corp.Craig Owen, private facilityTuscany Construction ServicesFox Meadows HOACherry Creek South Metro DistrictLowry Redevelopment Authority

Sheep Creek Landowners Assn.Sopris Village HOALarimer County Eng/Road/BridgeCity of Aspen, Info SystemsLeadville Sanitation DistrictCity of Pueblo, Traffic Dept.Mesita Township Water Users Assn.Michelle Tice, private facilityKiewit Western Co.

Aspen Village Mobile Home ParkAspen View SubdivisionRoaring Fork Mobile Home ParkRanch of Roaring Fork SubdivisionBasalt Sanitation DistrictBrush Creek Village HOA

EXECUTIVE DIRECTORUtility Notification Center of COJ. D. Maniscalco12600 W. Colfax Avenue, B310Lakewood, CO 80215(303) [email protected]

Recording SecretaryUtility Notification Center of COChristine Miller12600 W. Colfax Avenue, B310Lakewood, CO 80215(303) [email protected]

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Utility Notification Center of Colorado Team MembersAdministration:Name: Years of Service: Position:J. D. Maniscalco 11 years Executive DirectorMartin Mead 05 years Center ManagerJose Espino 07 years Operational SupervisorYvonne Kraus 11 years Human Resources ManagerSandy Samuelson 12 years Member Services AdministratorSteve Allen 01 year Public Relations AdministratorJ. Steven Alarid 05 years Network AdministratorChristine Miller 02 years AccountantJoAnn Wise 04 years Executive AssistantCodi Offerson 01 year Administrative Assistant

Support Staff:Name: Years of Service: Position:Jeanne Ringo 10 years Member Service/Data Base AssistantLisa McCracken 04 years Help Desk LiaisonLeann Bramlett 02 years TrainerPhillip Trujillo 01 year TrainerSherri Purser 03 years Fax-a-locate/Web LeadMelany Wellensiek (1st year reinstated) Fax-a-locate/Web AgentOllie Sumner 03 years Help Desk Liaison HomePaul Wolf 02 years Emergency/Damage Agent

Customer Service Representatives:Earl Bennett (4yrs) Reda Bergh (2yr) Ronelle Black (3yrs)Barbara Bruder (6yrs) Danita Bruder (5yrs) Rosalie Cahill (5yrs)Bonnie Crabtree (1yr) Alisha Eversole (1st yr) Annette Ficco (1yr)Lydia Fox (1st yr) Sara Georgopulos (1st yr) Amy Graham (5yrs)Arnetta Hoyt (4yrs) Christopher Johnson (7yrs) Crystalynn Kneen (1st yr)Mahlon Knight (1st yr) Annette Koch (7yrs) Phillip Le (1st yr)Valerie Sparks (1yr) Erica Martinez (1st yr) Jacquelyn McClure (4yrs)Chad McKinney (1st yr) Sue Moosdorf (8yrs) Nancy Pemberton (2yrs)Phoenix Ragland (7yrs) Janice Raney (9yrs) Marla Remus (3yrs)Andrea Salazar (1yr) Eleanor Schoumacher (2 yrs) Ericka Silvas (4yrs)Carolyn Southworth (2yrs) Lori Taylor (2yrs) Timothy Tomlin (2yrs)Kellee Walton (1yr) Wendy Watkins (2yrs) Judith Wilhelm (3yrs)

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Center Manager - Marty Mead

The Utility Notification Center of Colorado (UNCC) is dedicated to maintaining a state-of-the-art one-callsystem. Our mission is to help protect the infrastruc-ture of Colorado through the promotion and educationof damage prevention programs. With this objective2002 focused on revisiting and enhancing currentpolicies to improve communications between memberfacilities, contract locators, and the general public. Atthe request of UNCC members, several policies weredissected and reconstructed to accommodate specificlocate requests. Members were notified of the modifi-cations and the revised policies were posted on theUNCC website, www.uncc.org. This site continues tobe an excellent tool processing requests, for obtainingcurrent information, legislation, policies, statistics, aswell as frequently asked questions concerning dam-age prevention.

As our nation headed towards an economic slowdownin 2002, UNCC managed to maintain successful oper-ations. The figures displayed in the chart below com-pares 2002 stats with recent years:

Mapping:Designing an applicable Geographic InformationSystems (GIS) has proven to be an ongoing chal-lenge for UNCC. Throughout 2002, UNCC continuedto function from a tabular driven street database.However, within the year, UNCC has made greatstrides in incorporating an effective GIS.While Norfield Data Products focused their effortstowards enhancing their Quickmap product, UNCCwas diligently involved in testing the product for effec-tiveness. Constant feedback ensured that the applica-tion was customized for the needs of the one-call. Ourgoal is quite clear: 1) To reduce the amount of over-

notification to our facility members, 2) to help facilitatethe geographic location of the excavation site. Inorder to achieve our goals, several theme layers wereadded and various mapping features such as lat/ longfunctionality, mapping tools, and an open architecture.

In 2001, the city of Broomfield became the City andCounty of Broomfield. With the new acquisition,UNCC had to incorporate the new county boundarypolygon, with the associated street data into the exist-ing geographic dataset.

UNCC personnel have been trained on the new map-ping application and service representatives are cur-rently using the mapping as a tool to assist withlocates. The Quickmap application should be fullyfunctional (searching by digital map and gridding theticket) by the third quarter of 2003.

Goals for 2002:• UNCC is in the process of initiating a Team Leader

program. As center manager, I feel it is important toimplement programs that improve communicationskills and provide a supervisory tool to help facilitatethe direction, coordination and evaluation of servicerepresentatives. This probationary program will beconducted between March and July of 2003. Thisprogram will serve as a guideline to define theresponsibilities and structure of the program beforebringing it to fruition

• Continual contribution in tweaking the GIS applica-tion for overall effectiveness

• Establish programs to enhance individual agentskills and production

• Work with UNCC Administrators to sustain docu-mentation regarding various department procedures

• Establishing a seamless methodological plan andtransition to the new UNCC facility

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YEAR END 2002 STATSCATEGORY 2002 2001 2000

Total incoming calls 379,206 374,840 362,239Average talk time (per call) 5.50 5.50 5.26Average delay (per call) 47 sec 91 sec 58 secNew ticket count/ minus cancels 776,976 773,371 674,074Total tickets processed 798,382 794,627 703,975Transmissions (per ticket) 6.46 6.42 6.16Transmissions Tier 1 5,147,574 5,022,752 4,279,239Fax-a-locate tickets 54,802 68,946 75,795E/mail tickets N/A 18,555 15,870Web tickets 82,271 34,099 N/ARemote Users tickets N/A 9,016 48,361Spanish requests 7,443 5,869 1,460Tier 1 Members 583 542 484Tier 2 Members 477 422 396Emergencies requests 17,579 16,982 15,945Damages requests 12,823 13,979 13,144After Hours Emergencies 3,043 2,479 2,430After Hours Damages 1,059 1,032 1,011Agents/operators F-T 43 41 39

Temporary/seasonal 5 5 0

Utility Notification Center of Colorado - © 2002-2003

28

Public Relations Administrator– Steve Allen

It was exciting to see several advertising, promotionaland marketing goals come to fruition in 2002. I bene-fited from a year’s experience and I continue to getmore comfortable with industry-related issues.

UNCC held 11 Damage Prevention BreakfastMeetings in 2002. We began on Feb. 14 in WeldCounty and concluded in South Denver on Dec. 7.Other meetings were held in El Paso, Montrose,Larimer, Pueblo, Las Animas, Mesa, Morgan, Routtand North Denver counties. First-time meetings wereheld in Montrose and Morgan counties. A total of1,415 stakeholders and interested parties attended.

A new Damage Prevention Council was started inGarfield County. It alternates monthly with the MesaCounty DPC. UNCC has eight councils operating(others include Boulder, Larimer, Weld, Metro Denver,El Paso and Las Animas counties). UNCC alsoattends regular Joint Underground Utility CommitteeMeetings in Pueblo and Arapahoe counties.

UNCC had a special, 12-page profile in the April issueof Colorado Construction magazine. The insert includ-ed information on UNCC Board of Directors, UNCCAdministrative Staff Profiles, Damage Reporting,Senate Bill 184, Recognizing and Responding toEmergencies Involving Damaged Facilities, Top 10UNCC Excavator Reminders, Web Ticket Entry (WTE)and Special UNCC Promotions.

Our 6 Million Ticket Promotion was a successalthough I hoped to get more publicity. We presenteda large certificate and several prizes to Kristin Millerof Fenton Plumbing at our El Paso DamagePrevention Council in Colorado Springs. Sheprocessed the 6 millionth locate request via UNCC’son-line WTE program on July 30. Her winning ticketnumber was 460674.

Our White Flag Promotion (pre-marking with whitepaint, flags, etc.) was again a big hit among all stake-holders. We carried this promotion over from 2001because of the tremendous response and support wereceived. Contract locate companies supported eachof our Damage Prevention Breakfast meetings by dis-tributing free white paint and flags to excavators.

Promoting the WTE program was a definite point ofemphasis in 2002. Over 700 excavators are

registered users and the number continues to grow.Over 20 percent of UNCC’s tickets are nowprocessed on-line.

I continue sending a monthly newsletter out via e-mailto excavators, facility owners, locators and otherindustry-related entities. Anyone interested in receiv-ing the newsletter can signup through UNCC’s web-site.

Efforts to educate the underground industry on UNCCand Senate Bill 184 continued through presentations,seminars, damage prevention breakfast meetings,DPCs, etc. UNCC partnered with Xcel Energy for sev-eral of the presentations.

UNCC ventured into a new arena in 2002 on theadvertising front. For the first time UNCC advertisedon RTD bus panels throughout the Denver MetroArea. In addition, 30-second cable TV (AT&TBroadband) advertising spots ran throughout the frontrange area from Castle Rock to Fort Collins. UNCCcontinued to place free bulletin board advertisementson community access TV stations across the state. Asa result of Spanish radio advertisements, UNCC sawa dramatic increase in Spanish Tickets. UNCC’s con-tinued advertising efforts included KOA/ColoradoRockies radio, Rocky Mountain News, trade andindustry-related magazines.

UNCC agents conducted a marketing survey duringthe late fall relating to homeowner awareness ofUNCC. It proved beneficial in putting together nextyear’s marketing plan. Radio spots, cable TV com-mercials and the phone book were listed as the topthree.

Goals for 2002:• Partner with some of our larger utility members to

share and exchange information regarding market-ing strategies/plans, advertising costs, etc

• Accomplish specific goals set by each of UNCC’seight Damage Prevention Councils statewide

• Continue promoting Pre-Marking as a recognized“Dig Safely Step”

• Continue promoting UNCC’s Web Ticket Entry(WTE) program

• Include UNCC’s toll free number in all phone direc-tories/publications statewide at no cost

• Increase member participation for DamageReporting

• Analyze excavator attendance at our DamagePrevention Breakfast/Dinner Meetings

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Member Services Administrator - SandySamuelson

The year 2002 has been another year of growth, notonly in the amount of members, but also with someinteresting ways of communicating with the member-ship.

Communications with the members was accom-plished in person throughout the state. A presentationwas made at the Damage Prevention Breakfasts withinformation touching on

• Facility owners responsibilities to update theirinformation and databases

• Excavator responsibilities for accurate locateinformation to the members

• Information supporting positive reasons forTier Two members to convert to Tier Onemembership

The Breakfasts were tremendously successful. It wasthe first time Member Services had visited the mem-bership, in person, state-wide. Some members didchange their level of service to Tier One. Other mem-bers saw the advantage of contacting UNCC moreoften and better managing their database.Excavators also inquired on better ways to work withthe membership. It was a great experience withsome very positive results!

Another new communications link to the membershipincluded the use of e-mail and fax. When UNCCneeded to inform the members of new procedures,upcoming system changes and contact informationrequests, these notification options worked quite well. It appeared that more facility owners responded to these types of requests as compared to when theywere mailed. As UNCC moves forward with bettertechnology, communications is always an importantlink with the membership. The use of e-mail has alsobeen used successfully as a means of locate notifica-tion. At the end of 2002 approximately 108 Tier Onemembers received their tickets via e-mail.

A total of 103 new members joined UNCC this year.This brings the total membership to approximately1060 facility owners. For a different view of the mem-bership, please refer to the chart showing the classifi-cations of members that UNCC serves. These totalscombine Tier One and Tier Two members together fora complete overview of the types of facilities that arerepresented. There are a total of 9

classification types. New membership is always pur-sued to include any underground facility owners. Thisyear a total of 173 new member packets were sent.There were several different types of companies/per-sons to request membership information, to include,developers, homeowners associations and privatefacility owners. UNCC also made a concerted effortto assist those entities that had started membership,but not completed them, to become active.

As we end 2002 we are already gearing for an excit-ing 2003 with the move to a complete GIS system formapping and member database. We look forward toserving all of your needs with a better notificationquadrant and will “see” you all next year.

Goals for 2002:• Convert all Members into grid (1000’ x 2000’) notifi-

cation quadrants, utilizing new UNCC mapping sys-tem, with GIS environment

• Encourage and assist all Members to redefine notifica-tion quadrants to smaller areas, to better serve theirlocate needs and prevent over notification

• Continue to request Tier Two members to reconsidertheir level of service and encourage their use of directnotification

• Efforts to increase membership by finding facility own-ers that have not complied with state laws and assisttheir organizations to join UNCC

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UNCC MEMBERSHIP

465

252

108 106

4929 25 15 11

0

50

100

150

200

250

300

350

400

450

500A

MO

UN

T

Water/SanMuniCommGas TransCATVLiq PPLElect CoopGas DistElec Dist

Tier One-Tier Two Comparison

584476 Tier One

Tier Two



31

Tier Two Membership

7 20

2

6

0

4

1

116

320

CATVCommElec DistElect CoopGas DistGas TransLiq PPLMuniWater/San

Tier One Membership

42

88

9

19

15

102

28

137

144

CATVCommElec DistElect CoopGas DistGas TransLiq PPLMuniWater/San



32

Human Resource Administrator - Yvonne Kraus

UNCC, being a small employer, offers benefits com-parable to that of a large corporation, thanks to thegenerous support of the Board of Directors both pastand present. Like the majority of other businessesthis year, UNCC was faced with the challenge ofretaining those benefits while combating the alarmingincreases in rates, especially in the health care field.

The following steps were implemented in regard tohealth care coverage in 2002:

• Increased deductible per year• Increased co-pay on office visits• Decreased the face amount on life insurance

for each employee

UNCC introduced the following new coverage andbenefits this year:

• Travelers Insurance on all employees• Pre-Paid Legal Service

Results of a national survey conducted among smallbusiness employees indicate that after health carebenefits, employees rank retirement security andinvestment options as a top priority. Thirteen eligibleemployees, two of which were reinstated, wereenrolled in UNCC’s 401K/Profit Sharing Plan in 2002.The following modifications were made to the Planthis year:

• A change of Third Party Administrators fromR.M. White to TPA Services, Inc. under thedirection of Rod Robl

• Updated Plan to comply with the latest IRS rul-ings and ERISA

• Increased the Bond (insurance) coverage onTrustees of the Plan

• Increase the Trustees of the Plan from 2 toinclude all officers of the Board of Directors (5)

• Established a loan program for hardshipinstances (foreclosure on home, purchase ofnew home, medical expense and secondaryeducation for self or dependent)

• Increase the choice of funds from 23 to 36 total

UNCC 1st Open House was held January 25, 2002.The event was such a great success with 175 atten-dees that future plans would include this as an annualevent.

Additional part-time personnel were furnished throughtwo temporary agencies during the high call volumemonths of “Dig Season”. This in turn, was a majorcontributing factor in the drastically lower 19%turnover rate of staff for 2002. Four additional newsupport staff positions were created this year:

• Network Technician• Emergency/Damage Agent• Help Desk Liaison At Home• Web/Fax-a-locate Agent

Once again UNCC sponsored two events for theemployees of UNCC. The Annual EmployeeAppreciation Dinner and Awards night was held onFebruary 23, 2002, at Dave & Busters in Westminster,and the Annual Summer Picnic was held July 20th atAddenbrook Park with a catered bar-b-que luncheon.

Congratulations are in order to:Jeanne Ringo who celebrated 10 years with UNCC onJuly 8, 2002.

J. Steven Alarid who celebrated 5 years with UNCCon February 24, 2002.

Danita Bruder who celebrated 5 years with UNCC onJanuary 18, 2002.

Rosalie Cahill who celebrated 5 years with UNCC onMarch 17, 002.

Amy Graham who celebrated 5 years with UNCC onApril 7, 2002.

Martin Mead who celebrated 5 years with UNCC onOctober 20, 2002.

Goals for 2002:• Continual promotion and education of wellness pro-

grams for employees• To research options for implementation of a pension

plan• Evaluate and redefine 401K funding options

33

Network Administrator - Joseph “Steve” Alarid

Ticket Entry System ConversionThe year 2002 has been one of change and contin-ued growth. The Norfield Ticket entry system hasproven to be a steady and reliable system. Since itsimplementation in 2000, the OCARS Pro system hasnot failed to function. Norfield has proven to be reli-able in the way of technical support and availability.

Looking to the future, UNCC will soon implement aT-E GIS product. Norfield has designed a new map-ping product known as Quick-map. This GIS basedmapping product will be implemented in the thirdquarter of 2003. T-E GIS will decrease member notifi-cations, while increasing street data base information.

As UNCC prepares to move to our new COORS Techfacility, business continuity and disaster recoverymeasures will be addressed. Norfield is offering thenew Gemini system upgrade as a business continuitysolution. Gemini allows UNCC to store data baseinformation at Norfield’s Connecticut location. In theinstance of a disaster, UNCC will be able to retrievethis information to restore our OCARS PRO system.Additionally, UNCC is investigating the possibility ofco-locating OCARS Pro servers with another one callcenter.

GeneratorUNCC’s back up power generator is in place. TheDiesel generator has the capacity to run for approxi-mately three days before refueling is necessary.During the testing period that followed the installation,it was determined that it would take UNCC personnelapproximately 1 hour to completely setup the genera-tor for actual use. This is due to the temporary statusof the generator in UNCC’s current offices.

The backup generator solution for UNCC’s new CoorsTech facility is now in the design phase and will bepresented in conjunction with all the new facility docu-mentations. It has been determined that the Coorsfacility generator will have to be increased in size tohandle the new capacity. Additionally, we are weigh-ing the cost for Natural gas as opposed to a dieselgenerator. As an added incentive XCEL energy hasguaranteed UNCC an 80% return on our current gen-erator investment, toward the purchase of the CoorsTech generator.

New BuildingUNCC has worked diligently in conjunction with TheNeenan Company to design the new Coors Tech facil-ity. After many meetings, with Neenan we have deter-mined the needs and wants for the new facility. Someof the aspects that we have had a direct influence onare;

• Computer room design • Cooling system• Back-up power solution (UPS)• Server upgrade and implementation

• Telecommunications• Telephone cabling• Telephone set placement• AT&T ACCU-RING solution• Switch upgrade solution

• Network• Network cabling• Schematic design for network• Data connectivity placement

• Security• Key Card reader • Video camera monitoring system• Computer room security

• Generator• Overall capacity needs• Diesel –vs- Natural gas Solution

Damage PreventionAs a member of the Common Ground Alliance (CGA)UNCC has been asked to develop a NationalDamage Reporting Registry. This application willallow Utility members to report damages and cause ofdamages. UNCC will house and maintain theseservers and services in house.

Goals for 2002:• Continual contribution to the format and implemen-

tation of a new mapping application• Support in the design of UNCCs new office building

in addition to network and telecommunications con-figuration

• Network Technician training• Continual contribution to the format and implemen-

tation of Business Continuity• Continual contributions and installation of new tele-

phone switch at Coors Tech Facility.

34

Utility Notification Center of Colorado

2002 Facility Damage Data

Annual Report of Findings

IntroductionUNCC would like to thank all member organizations that complied with the state damage reporting requirementsand submitted facility damage information for 2002. This year’s review brought to us a few new insights aboutfacility damage as well as confirmed past perceptions. In addition, we have made an effort to minimize the vastamount of data detail and instead focus on the implication of the data to our stakeholders and how this informa-tion might be used to influence possible legislative efforts and to positively impact UNCC’s mission to protectunderground facilities and prevent injury and loss of human life.

This report first presents an executive summary of our findings along with eight conclusions for the stakeholders.Those stakeholders include:

• Member facility owners and operators• Underground facility locators• One-Call• Excavators

Important findings are then presented that highlight the key elements of the data. The 2002 summary data followswith a comparison to the 2001 data. An analysis of the data is presented with implications to the stakeholderswhere appropriate, along with significant changes between the years.

The underground facility owners in the state of Colorado have provided the information compiled in this report inaccordance with CRS 9.1.5-101-106. The information in this report has been collected, summarized and publishedfor the sole purpose of improving industry practices, protecting the underground infrastructure and preventing theloss of life.

Executive SummaryThe 2002 facility damage data included 12,704 damage incidents, a 14.5% increase over the 11,092 damagesreported in 2001. Member organizations reporting increased from 65 in 2001 to 71 in 2002, a 9.2% increase.Regrettably, 3 injuries and 3 deaths were reported in 2002. Similar to last year, the single most important obser-vation was that in 61% of the reported facility damages (62% in 2001) a locate request was in fact called in by theexcavator and processed by UNCC - and a damage still occurred. Conversely, in 39% of the reported facility dam-ages (38% in 2001), a locate request was not called in by the excavator to UNCC. This one finding clearly iden-tifies the necessity for excavators to both request locates and to visually verify the exact location of the under-ground facility before they excavate. To a much lesser extent, the data shows that facility owners and operatorsmust ensure that the facilities are accurately marked within the time allowed under the law.

ConclusionsAnalysis of the 2002 data resulted in eight conclusions for the stakeholders:

Excavators:Should strive to improve efforts in requesting locates;Should visually verify the facility prior to excavation;

Facility owners and operators:Need to accurately locate underground facilities;Should complete all requests within the time outlined under the law;Especially Tier II, should submit all damages for analysis to UNCC.

35

UNCC:In conjunction with member organizations, should consider expanding and targeting its outreach efforts to improvepublic awareness of the legal requirements to “call before you dig”, especially for homeowners and contractors newto the state or unfamiliar with the law.UNCC should continue to improve and expand its damage prevention educational programs for excavators, owners and operators to clearly communicate the need to:

Complete all locate requests within the time outlined under the law (owners);Accurately locate underground facilities (owners);Visually verify underground facilities prior to excavation (excavators).

The underground facility industry:The industry should continue to review and pursue appropriate legislation that will create accountability among thestakeholder groups and ensure compliance with the law, aimed at preventing injury to persons and property andpreventing interruption of services resulting from damage to underground facilities.

One of our primary goals with damage reporting for 2002 was to improve the quality of the data by encouragingmembers to reduce the occurrence of the “Unknown” and “None of the above” options on several of the data cat-egories. Although there was considerable improvement, continued progress can be made by facility owners andoperators through better on site investigations and documentation when damages occur.

As familiarity with the data submission and reporting system improves and the stakeholders continue to obtainvalue from the analysis and conclusions drawn from the information, the damage data reporting program shouldcontinue to positively impact our industry.

Important FindingsRoot Cause

Of the total damages reported, 60% had a locate request while 40% did not• A Locate was not requested

29% of the time the excavator did not request a locate and damage occurred11% of the time the member selected the “None of above” option

• A Locate was requested34% of the time the facility was correctly marked and damage still occurred14% of the time facility was incorrectly marked and damage occurred10% of the time facility was not marked and damage occurred

3% expired locate, insufficient marking, or call center error (0.1%)

Facility Type

Two facility types comprised 85% of total damages reported• Communication facilities sustained 58% of damages, 41% of these without a locate request• Gas facilities sustained 27% of damages, 40% of these without a locate request

Facility Distribution Type

• 96% of the reported incidents caused damage to distribution and service/drop services• 4% of the reported incidents caused damage to transmission/primary services

Excavation Type

Three excavation types comprised 69% of total damages reported• 43% of the reported damages were caused by backhoes, 32% of these without a locate request• 18% of the reported damages were caused by trenchers, 35% of these without a locate request• 8% of the reported damages were caused by hand tools, 56% of these without a locate request

Excavator Type

Two excavator types comprised 86% of total damages reported• 81% of the reported damages were caused by contractors, 38% of these without a locate request• 5% of the reported damages were caused by occupants, 65% of these without a locate request

Work Type

Five work types comprised 53% of total damages reported46% of total damages were caused by these five work types to just two facility types:

Work % Total % No Share of facility damage due to work type:Type Damages Request Communication Gas

Landscaping 15.5% 56.3% 20.6% 9.4%Electric 10.2 22.1 8.8 12.1Fencing 9.8 64.0 11.9 4.0Sewer 9.7 24.8 5.9 18.4Water 7.9 13.3 9.2 4.7 TOTAL 53.1% 56.4% 48.6%

36

37

Facility TypeWhat underground facility types were damaged in 2002?

How does this compare to 2001?

2002 Facility Type as % of Total Damages�

�

Communications

58.0%�

Gas�

27.2%�

CATV

7.4%

Electric

6.3%

Pot Water

0.8%

Sewer

0.3%

Haz Liquid

0.1%

Irrigation

0.0%

2001 & 2002 Facility Type as # of Total Damages�

��

0� 1000 2000 3000 4000 5000 6000� 7000� 8000

Communications�

Gas�

CATV�

Electric�

Pot Water�

Sewer�

Haz Liquid�

Irrigation�

# Damages

Facility Type 2002 Facility Type 2001� Util

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For each Facility type, were locates requested or not?

For each Facility type, did the % damaged with a locate request increase in 2002 over 2001?

2002 Facility Type - w/wo Locate Request�

0�

500�

1000�

1500�

2000�

2500�

3000�

3500�

4000�

4500�

5000�

# Damages�

2002 No Request� 3039 1394 253 289 7 2� 0� 1

2002 With Request� 4323 2064 685 512 95 31� 1� 8

Commun

ications

Gas CATV Electric

Pot

Water

Sewer�Haz �

Liquid�Irrigation

2001 & 2002 Facility Type - % with Locate Request�

0%�

20%�

40%�

60%�

80%�

100%�

120%�

# Damages�

2002 With Request� 58.7% 59.7% 73.0% 63.9% 93.1% 93.9%� 100.0%� 88.9%

2001 With Request� 59.0% 63.6% 78.6% 57.0% 95.0% 94.7%� 100.0%� 50.0%

Commun

ications

Gas CATV Electric

Pot

Water

Sewer�Haz �

Liquid�Irrigation


# D

amag

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Dam

ages


39

Facility Type Analysis

Communication and Gas facilities continue to sustain the lion’s share of the damages; 85.2% for both, withCommunications the majority at 58% of total damages.

Approximately 60% of the reported damages had a locate request for both Communications and Gas facilities.This means 40% of these damages did not have a locate request. This ratio was very similar in 2001.

Potable Water, Sewer, Hazardous Liquid and Irrigation facility types did not sustain significant damages and exca-vators obtained a locate 89-100% of the time.

Significant Changes

The number of damages to Communication facilities increased by 28.5% over 2001, though the total reported dam-ages only increased by 14.5%. Damage to Electric and Potable Water facilities actually decreased in 2002 by 43%and 95% respectively, though the actual damages were relatively small compared to Communication and Gasfacilities.

Facility Demographic AnalysisMember Type Analysis

Of the 12,704 reported damages, only 94% were reported by Tier I members and 1% reported by Tier II members.The data suggests that Tier II members either are not experiencing facility damages or are not reporting the dam-ages.

Damage Cost Analysis

Members reported 8,063 damages (63.5% of total) with a cost greater than $0.These reported damages accounted for $3.9 million of total damage cost.

96.9% of these reported damages (7,812) cost $2,000 or less.The average for these was $308 with a median of $107.

4.1% of these reported damages (251) cost more than $2,000.These included three damages in excess of $40,000.

$170,000 damage: a communication transmission line cut with a directional drill by a contractor perform-ing cable TV work. A locate request was made and was correctly marked. 250,000 customers were affect-ed by the damage.

$87,500 damage: a water service line pulled from the main with a backhoe by a contractor performingsewer work. A locate request was made and was correctly marked. 30 customers were affected by thedamage.

$43,382 damage: an electric distribution was damaged with an auger by a contractor performing fencingwork. A locate request was not. No customers were reported affected by the damage.

Damage Duration Analysis

Members reported 1,514 damages (11.9% of total) with a duration greater than 0 hrs.These reported damages accounted for 4,054 hours of total damage duration.

99.5% of these reported damages (1,506) lasted 25 or fewer hours.The average for these was 1.9 hrs with a median of 1.0 hrs.

0.5% of these reported damages (8) lasted 26 or more hours.These included two damages in excess of 100 hours.

40

800 hour damage: a fiber optic service line cut with a hand tool by a contractor performing irrigation work.A locate request was made and was correctly marked. There was no reported cost to repair the damage.

120 hour damage: a natural gas gathering line punctured with a backhoe by a private occupant perform-ing fencing work. A locate request was not made. The reported cost to repair the damage was $10,000and it resulted in a fatality.

Customers Affected AnalysisMembers reported 8,137 damages (64.1% of total) with one or more customers affected.These reported damages accounted for 1.05 million affected customers.

99.2% of these reported damages (8,069) affected 1,000 customers or less.The average for these was 58 customers with a median of 1 customer.

0.8% of these reported damages (68) affected more than 1,000 customers.These included three damages that affected in excess of 25,000 customers.

259,000 customers affected: a communication transmission line cut with a directional drill by a contractorperforming cable TV work. A locate request was made and was correctly marked. The repair cost was$170,000.

144,000 customers affected: a communication transmission line cut with an unknown device by a con-tractor performing communications work. A locate request was made and was correctly marked. Therepair cost was $18,497.

25,000 customers affected: a communication transmission line cut with a trencher by a contractor per-forming pipeline work. A locate request was made and was inaccurately marked. The repair cost was$5,190.

Injury and Fatality AnalysisThree injuries and three fatalities were reported in 2002.

One fatality occurred on a CATV distribution line cut with a backhoe by a contractor performing water work. A locate request was made and the facility was marked correctly.

One fatality occurred on a natural gas gathering line punctured with a backhoe by a private occupant per-forming fencing work. A locate request was not made.

One fatality occurred on a natural gas distribution line cut with a grader by a contractor performing lot grading work. A locate request was not made.

One injury occurred on a natural gas gathering line cut with a backhoe by a farmer performing agricultural work. A locate request was not made.

One injury occurred on a natural gas service line cut with a backhoe by a contractor performing unknown work.A locate request was made and the facility was marked correctly.

One injury occurred on a natural gas distribution line cut with a backhoe by a contractor performing sewerwork. A locate request was made and the facility was marked correctly.

41

Distribution Type

What underground Facility Distribution types were damaged in 2002?


2002 Distribution Type as % of Total Damages�

��

Distribution�

44.6%�

Service/Drop�

50.8%�

Transmission

4.4%

Gathering

0.2%

2001 & 2002 Distribution Type as # of Total Damages�

��0� 1000 2000 3000 4000 5000 6000� 7000� 8000

Distribution�

Service/Drop�

Transmission�

Gathering�

# Damages

Distribution Type 2002 Distribution Type 2001�


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For each Facility Distribution type, were locates requested or not?

For each Facility Distribution type, did the % damaged with a locate request increase in 2002over 2001?

2002 Distribution Type - w/wo Locate Request�

0�

500�

1000�

1500�

2000�

2500�

3000�

3500�

4000�

# Damages�

2002 No Request� 1855 2976 416 6�

2002 Request� 3809 3477 148 17�

Distribution Service/Drop Transmission� Gathering

2001 & 2002 Distribution Type - % with Locate Request�

�

0%�

20%�

40%�

60%�

80%�

100%�

120%�

# Damages�

2002 Request� 67.2% 53.9% 26.2% 73.9%

2001 Request� 66.3% 46.2% 27.4% 100.0%

Distribution Service/Drop Transmission� Gathering



# D

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Dam

ages

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Distribution Type Analysis

The Service/Drop and Distribution categories continue to sustain the majority of the facility damages; 95.42% forboth, with Service/Drop the largest share at 51% of total facility damages.

Approximately 67% and 54% of the reported damages had a locate request for the Distribution and Service/Dropcategories. This means 35-45% of these damages did not have a locate request. This ratio was very similar in2001.

Although the Transmission category sustained only 4.4% of the total damages reported, 73.8% of these damagesdid not have a locate request. Damages to the Gathering category were insignificant at 0.2%, but these damageshad a locate requested 74% of the time.

Significant Changes

The number of facility damages in the Service/Drop category increased by 67.3% over 2001, though the totalreported damages only increased by 14.5%. Also, the number of facility damages in the Distribution categorydecreased by 17.5% over 2001

44

Root Cause of Damage

What were the Root Causes of Damage in 2002?


2001 & 2002 Root Cause of Damage�

0� 500 1,000 1,500 2,000 2,500 3,000� 3,500� 4,000 4,500

None of Above�

No Locate Request by Excavator �

Facility Marked Correctly�

Facility Marked Inaccurately�

Facility Not Marked or Located�

Expired Locate�

Insufficient Markings�

Excavation Outside Locate Area�

Call Center Error�

# Damages

2002 Damages� 2001 Damages�

2002 Root Cause of Damage

Call Center Error

0.1%

No Locate Request by

Excavator

28.7%

None of Above

10.7%

Marked Correctly

33.6%

Facility Marked

Inaccurately

13.8%

Facility Not Marked or

Located

10.0%

Expired Locate

1.4%

Excavation Outside

Locate Area

0.8%

Insufficient Markings

1.0%

Locate Requested 60.6%

Locate NOT Requested 28.7%

None of the Above 10.7%



Marked

45

Root Cause Analysis

When asked whether a locate request was made or not, members reported that nearly 61% of the damages hada locate request, while for about 29% the excavator did not request a locate, and for the remaining 10% the “noneof the above” option was selected.

Even though a locate was requested for 61% of the damages;(Finding A) for 33.6% of the damages the facility was correctly marked and damage occurred;(Finding B) for 13.8% of the damages the facility was incorrectly marked and damage occurred;(Finding C) and for 10.0% of the damages the facility was not marked and damage occurred.

Expired locates, insufficient markings and excavation outside of the locate area were not significant causes ofdamage.

(Finding D) 29% of the time the excavator did not request a locate and a damage occurred.

The four findings definitely support four conclusions:Excavators should strive to improve efforts in requesting locates (Finding D);Excavators should visually verify the facility prior to excavation (Finding A);Facility owners and operators need to accurately locate underground facilities (Finding B);Facility owners and operators should complete all requests within the time outlined under the law (Finding C).

Detailed analysis of Root Cause and Work Type indicates that five work types - landscaping, electric, fencing,sewer and water - resulted in over 53% of the total damages. Landscaping work was the largest contributorwith 15.5% of total damages. The other four work types contributed between 8-10% of the total damageseach. For 42% and 53% of the damages that landscaping and fencing work caused respectively, a locate wasnot requested. Electric, sewer and water work did not request a locate in only about 12% of the damages theycaused. The predominate Root Cause of damage when a locate was requested for these types of work(except water) was “Marked correctly, damage occurred within 18 inches of marking” – supporting Conclusion2 and indicating the need to visually verify the facility prior to excavation. In the case of damages caused bywater work, the Root Cause “inaccurate facility marking” resulted in 49% of the damages – supportingConclusion 3 and indicating the need for facility owners to accurately locate their facility.

Significant Changes

Members have improved the quality of the data reporting and have made improvement in two areas:There was a 43% decrease in the use of the “None of the above” option;There was a 26% decrease in the number of damages that occurred when a locate request was made and thefacility was not marked or located.

Although the total reported damages increased by only 14.5%;The number of damages reported without a locate request increased by 32%;The number of damages reported when a locate was requested and the facility marked correctly increased by58% over 2001;The number of damages reported when a locate was requested and the facility marked inaccurately increasedby 25% over 2001.

These increases beyond the 14.5% in total damages occurred primarily due to the improvement in the report-ing with a reduction in the use of the “None of the above” option.

46

Excavation Type

What Excavation types caused Facility damage in 2002?


2002 Excavation Type as % of Total Damages�

��

Backhoe�

42.5%�

Trencher

18.4%

Unknown�

16.5%�

HandTool�

7.7%�

Grader

6.4%

Auger

5.8%

Drilling

0.5%

Boring�

1.0%�

Direct-Drill

0.9%

Probe

0.2% Vacuum

0.0%

Explosive

0.0%

2001 & 2002 Excavation Type as # of Total Damages�

��

0� 1000 2000 3000 4000 5000� 6000�

Backhoe�

Trencher�

Unknown�

HandTool�

Grader�

Auger�

Boring�

Direct-Drill�

Drilling�

Probe�

Vacuum�

Explosive�

# Damages

Excavation Type 2002 Excavation Type 2001� Util

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For each Excavation type, were locates requested or not?

For each Excavation type, did the % damaged with a locate request increase in 2002 over 2001?

2002 Excavation Type - w/wo Locate Request�

0�

500�

1000�

1500�

2000�

2500�

3000�

3500�

4000�

# Damages�

2002 No Request�1740 816 1021 544 390 397 24 7 28� 17� 1� 0

2002 Request� 3659 1524 1078 428 427 346 108 111 31� 4� 2� 1

Back

hoe

Trenc

her

Unkn

own

Hand

Tool

Grade

r

Auger

Borin

g

Direct-

Drill

Drillin�

g�Probe�

Vacu

um�

Explo

sive

2001 & 2002 Excavation Type - % with Locate Request

0%�

20%�

40%�

60%�

80%�

100%�

120%�

# Damages�

2002 Request�67.8% 65.1% 51.4% 44.0% 52.3% 46.6% 81.8% 94.1%�52.5%�19.0%�66.7% 100.0

2001 Request�70.1% 60.2% 50.2% 43.3% 38.7% 56.1% 88.4% 96.7%�51.0%�55.6%� 0.0% 25.0%

Backh

oe�

Trench

er

Unkno

wn

HandT

ool

Grader Auger Boring

Direct-�

Drill

Drilling�Probe�Vacuu

m

Explo

sive



# D

amag

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Dam

ages

48

Excavation Type Analysis

Backhoes, Trenchers and Hand Tools continue to cause the majority of the facility damages; 68.6% for the three,with Backhoes the majority at 42.5% of total facility damages.

Approximately 68% and 65% of the reported damages had a locate request for the Backhoes and Trenchersrespectively. This means 32-35% of these damages did not have a locate request. This ratio was very similar in2001. Interestingly, only about 44% of the reported damages had a locate request for Hand Tools. This ratio wasalso very similar in 2001.

Graders (6.4%) and Augers (5.8%) did not cause much facility damage, while Boring, Drilling, Vacuums andExplosives (1% or less each) are nearly insignificant causes of facility damage.

Detailed analysis shows that the three Excavator types - contractors, occupants and utility companies - caused themajority of the damages using backhoes, trenchers and hand tools. The following table identifies the Excavationtype, % damage caused, and % of damages with locate requests for these three Excavator types.

Excavator Excavation % Total Damages Caused % of these With AType Type By Excavator with Tool Locate Request

Contractor Backhoe 33.9% 68.%Contractor Trencher 16.6% 68.%Contractor Hand Tool 5.6% 48.%Utility Company Backhoe 2.1% 65.%Occupant Hand Tool 1.9% 33.%

The data may indicate that although contractors and utility companies are obtaining a locate request 2/3’s of thetime, they should visually verify the facility prior to excavation so as not to damage the facility. Additionally, thedata indicates that contractors and occupants are only obtaining a locate request 1/3 to 1/2 of the time when usingnon-mechanical hand tools. To reduce facility damage when using hand tools, contractors and occupants shouldrequest a locate and still visually verify the facility prior to excavation.

Significant Changes

The number of facility damages caused by Trenchers and Hand Tools increased by 25% and 71% respectivelyover 2001, though the total reported damages only increased by 14.5%. Also, the “Unknown” option increased by30% over 2001, suggesting a need for owners to improve reporting in this area.

49

Excavator TypeWhat Excavator types caused Facility damage in 2002?


2002 Excavator Type as % of Total Damages�

��

Contractor�

80.5%�

Unknown�

9.5%�

Occupant�

4.2%�

Utility�

3.2%�

County�

1.4%�

Municipal

0.6%

RailRoad

0.0%

Farmer

0.3% State

0.3%

2001 & 2002 Excavator Type as # of Total Damages�

��

0� 2000 4000 6000 8000 10000� 12000�

Contractor�

Unknown�

Occupant�

Utility�

County�

Municipal�

Farmer�

State�

RailRoad�

# Damages

Excavator Type 2002 Excavator Type 2001


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For each Excavator type, were locates requested or not?

For each Excavator type, did the % damaged with a locate request increase in 2002 over 2001?

2002 Excavator Type - w/wo Locate Request�

0�

1000�

2000�

3000�

4000�

5000�

6000�

7000�

# Damages�

2002 No Request� 3832 536 350 127 63 40� 21� 16 0

2002 Request� 6394 674 186 280 111 35� 13� 26 0

Contractor Unknown Occupant Utility County Municipal� Farmer State RailRoad

2001 & 2002 Excavation Type - % with Locate Request

0%�

20%�

40%�

60%�

80%�

100%�

120%�

# Damages�

2002 Request� 62.5% 55.7% 34.7% 68.8% 63.8% 46.7%� 38.2% 61.9% 0.0%

2001 Request� 65.3% 56.5% 58.9% 71.6% 61.1% 69.2%� 38.1% 56.5% 100.0%

Contractor Unknown Occupant Utility County Municipal� Farmer State RailRoad


# D

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Dam

ages


51

Excavator Type Analysis

Contractors and Occupants continue to cause the largest share of the facility damages; 84.7% for both, withContractors the majority at 80.5% of total facility damages.

Approximately 63% of the reported damages had a locate request for the Contractors. This means 37% of thesedamages did not have a locate request. This ratio was very similar in 2001. Interestingly, over 65% of the report-ed damages did NOT have a locate request for Occupants. This ratio changed significantly from 2001 when it was41% without a locate request. The data suggests that Contractors should visually verify the facility prior to exca-vation and Occupants should request a locate and visually verify the facility prior to excavation.

Utility Companies and County agencies caused 3.2% and 1.4% of the facility damages respectively.Approximately 69% and 64% of the reported damages had a locate request, suggesting that Utility Companies andCounty Agencies should visually verify facilities prior to excavation.

Municipal and State government agencies, Railroads, and Farmers are not significant causes of facility damage(less than 1%).

Significant Changes

The number of facility damages caused by Contractors increased by 68% over 2001, though the total reporteddamages only increased by 14.5%. Interestingly, the number of facility damages caused by Occupants decreasedby 45% over 2001, while the number of facility damages caused by Occupants without a locate request increaseddramatically by 41% (to 65%) over 2001. This change may have been related to the state-wide drought and thelarge number of occupants unfamiliar with the legal requirement to call UNCC for a locate request. Also, the“Unknown” option decreased by 63% over 2001.

52

Work Type

What Work types caused Facility damage in 2002?

For each Work type, were locates requested or not?

2002 Work Type

10.3%

7.9%

7.1%

6.3%

5.9%

5.0%

4.8%

4.4%

3.7%

3.0%

1.2%

1.2%

1.1%

0.9%

0.5%

0.5%

0.4%

0.2%

0.2%

0.1%

0.1%

0.1%

0.0%

0.0%

0.0%

0.0%

9.7%

9.8%

15.5%

0% 2% 4% 6% 8% 10% 12% 14% 16% 18%

Landscaping

Electric

Fencing

Sewer

Water

Unknown

Irrigation

Bld Construction

RoadWord

Communication

Cable TV

Pipeline

Storm/Culvert

Site Development

RTD

Pole

Curb/Sidewalk

Lot Grading

Driveway

Engineering

Steam

Agriculture

Traffic Sign

Blading

Traffic Signal

Street Light

Bld Demolition

RailRoad

TransPipeline

Wo

rk T

yp

e

% Damages

2002 Work Type - % w/wo Locate Request

0%

20%

40%

60%

80%

100%

Landscaping

Electric

Fencing

Sew

er

Water

Unknow

n

Irrigation

Bld C

onstruction

RoadW

ord

Com

munication

Cable TV

Pipeline

Storm

/C

ulvert

Site D

evelopm

ent

RTD

Pole

Curb/S

idew

alk

Lot G

rading

Drivew

ay

Engineering

Steam

Agriculture

Traffic S

ign

Blading

Traffic S

ignal

Street Light

Bld D

em

olition

RailR

oad

TransP

ipeline

Work Type

# D

am

ag

es

2002 No Request 2002 Request

2002 Work Type - % w/wo Locate Request

Util

ity N

otifi

catio

n C

ente

r of

Col

orad

o -

© 2

002-

2003


+��'��,*��

#-./��'�,*0��

Gas Facilitiy Damage By Work Type

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Sewer

Unknown

Electric

Bld

Construction

Landscaping

Water

RoadWord

RTD

Fencing

Irrigation

Work Type

% O

f D

am

ag

es

Gas

% With Request

Communication Facilitiy Damage By Work Type

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Landscaping

Fencing

Water

Electric

Irrigation

Cable TV

Com

munication

RoadW

ord

Sew

er

Pipeline

Work Type

% O

f D

am

ag

es Communications

% With Request

CATV Facilitiy Damage By Work Type

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Fencing

Electric

Unknow

n

Landscaping

Water

Com

munication

Site

Developm

ent

Irrigation

Sew

er

Pipeline

Work Type

% O

f D

am

ag

es

CATV

% With Request

53

For the most damaged Facility types, what Work types caused the most damage?

Communication Facilities: 58.0% of the damages

Landscaping and Fencing Workcaused the most damage toCommunication Facilities andobtained locates only about 30-40% of the time prior to excava-tion, along with Road Work andPipeline - the least often.

Other work types obtainedlocates over 70% of the time.

Gas Facilities: 27.2% of the damages

Sewer, Electric and BuildingConstruction Work caused themost damage to Gas Facilities.Sewer and Electric Workobtained locates about 70% ofthe time prior to excavation.

Bld Construction as well asLandscaping, Fencing andIrrigation work types obtainedlocates only 30-50% of the time.

CATV Facilities: 7.4% of the damagesFencing, Electric andLandscaping Work caused themost damage to CATV Facilitiesand obtained locates 70-90% ofthe time prior to excavation.

It is interesting that most otherwork types obtained locatesabout 70% or more of the time forCATV Work.




54

Electric Facilities: 6.3% of the damages

Electric. Building ConstructionSewer and Water Work causedthe most damage to ElectricFacilities and all but BuildingConstruction obtained locates70-80% of the time prior to excavation.

Building Construction obtainedlocates about 55% of the timewhile Fencing and Landscapingwork types obtained locatesabout 30% of the time.

Potable Water Facilities: 0.8% of the damagesSewer and Electric Work causedthe most damage to PotableWater Facilities. All work typesobtained locates 80-100% of thetime prior to excavation.



��

Electric Facilitiy Damage By Work Type

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Unknow

n

Electric

Bld

Construction

Sew

er

Water

Fencing

Landscaping

RoadW

ord

Com

munication

Cable TV

Work Type

% O

f D

am

ag

es

Electric

% With Request

Potable Water Facilitiy Damage By Work Type

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Sew

er

Unknow

n

Electric

Water

Com

munication

Pipeline

Cable TV

Landscaping

Irrigation

Bld

Construction

Work Type

% O

f D

am

ag

es

Pot Water

% With Request



55

Work Type Analysis

Landscaping, Electric, Fencing, Sewer and Water Work cause the greatest share of the facility damages; 53.2%for these five work types, with Landscaping (15.5%) the majority and the others about 10% each.

Approximately 36% and 44% of the total reported damages had a locate request for the Landscaping and Fencingwork types respectively. This means about 60% of the damages reported for Landscapers and Fencers did nothave a locate request. Interestingly, over 75% of the reported damages did have a locate request for Electric,Sewer and Water work types.

Irrigation, Bld Construction, Road Work, Communications, Cable TV, Pipeline and Storm Drain/Culvert work typescaused some facility damage (less than 6% each). The other work types were insignificant causes of facility dam-age (less than 1% each).

Landscaping and Fencing work caused most (32.5%) of the damage to Communication facilities. Sewer andElectric work caused most (30.5 %) of the damage to Gas facilities. Fencing and Electric work caused most (32.0%) of the damage to CATV facilities.

Landscaping, Fencing, Building Construction and Road Work types were also the least likely to obtain a locateprior to excavation, only about 51-64% of the time. Whereas, Electric, Sewer, Water, Irrigation, Communicationand Cable TV work types were the most likely to obtain a locate prior to excavation, about 73-87 % of the time.

Communication owner/operators reported “Unknown” work type only 1% of the time. They did an excellent job ofreporting all damage details. Gas, CATV, and Electric owner/operators reported “Unknown” work type 35%, 11%and 29% of the time respectively. This suggests the need for continued improvement in the data collection andreporting process.

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