ANNUAL REPORT - Northampton Survival Center · 2016-10-25 · Services, F.E.M.A (Federal Emergency...

July 1, 2015 — June 30, 2016

ANNUAL REPORT

We are proud of our

newly designed walls

displaying our mission

and values in both

Spanish and English.

Many thanks to Black

Birch Vineyard, Harry

Rock, The Primate

Fiasco, The Laughing

Tomato, Small Oven, &

Bart’s Homemade for

making our 1st annual

event at the vineyard in

2015 so much fun.

We’re delighted by

our partnership with

the BagShare, allow-

ing us to offer recy-

cled malt grocery

bags to our clients.

The Post Office Food

Drive was a smashing

success, with over

26,000 pounds of food

collected throughout our

generous community.

Volunteer Deb

Christakos taught

clients how to make

a delicious, simple,

and healthy white

bean ragout.

Thirteen bushels of

beautiful apples from

our friends at

Quonquont Farm.

Board member

Yassenia Sanchez

helped stock our

warehouse at the

Post Office Food

Drive.

Valley Mediation

sponsored our

good-natured and fun

-loving team, the

NSC Food

SecuriBees, at the

NEF Spelling Bee.

Photo Credits: NSC Staff, Chattman Photography, Sam Masinter

August, Rio, Joshua and Solange held their 3rd Annual MLK Hot Cocoa Stand. What dedication to brave those cold tempera-tures to raise money to help feed our neighbors in need.

We held our first

annual Volunteer

Appreciation event

during the Post Of-

fice Food Drive.

Thanks to Smith

Vocational for the

multitude of chil-

dren's books that

filled our shelves.

Board of Directors October 2015 – October 2016

Tim Jones – PRESIDENT Northampton, MA

Mark Sullivan – VICE PRESIDENT

Northampton, MA

Michael Cohen – TREASURER Northampton, MA

Debin Bruce – CLERK

Northampton, MA

Carla Costa Florence, MA Margaret Miller

Florence, MA

Joe Debiec Amherst, MA Celia Overby

Holyoke, MA

Chris DeFrancis Northampton, MA Yessenia Sanchez

Springfield, MA

María José Giménez Easthampton, MA Beth Spong

Northampton, MA

Kristin Kelly Northampton, MA Jeff Steblea

Greenfield, MA

Janice Mazzallo South Hadley, MA

Staff

Walter Clune, Office Manager Diane Meehan, Hilltown Pantry Director

Diane Drohan, Volunteer Coordinator Heidi Nortonsmith, Executive Director

Amy Marsters, Donor Relations Coordinator Sarah Pease, Program Director

OUR MISSION

The Northampton Survival Center is dedicated to improving the quality of life for low-income individuals and families throughout Hampshire County by providing nutritious food and other resources in an atmosphere of dignity and respect.

History of the Northampton Survival Center

The Northampton Survival Center opened in November of 1979 in the Parish Hall of St. John’s Episcopal Church on Elm Street. The initial funding for the Center came from a grant awarded through the Diocese’s Venture in Missions Project. The hard work, vision and dedication required to organize a food pantry came from area members of the religious and social services communities. From the minute it opened its doors, the Survival Center fulfilled a long-standing need: distributing food to people in emergency situations and to help people with low-incomes who require assistance in making ends meet on a short term basis. Clothing and household items were available in the earliest days. The goals of the organizers were threefold: to build a broad-based community support for the Center; to provide an adequate and dependable supply of food (pantry shelves were then stocked solely with donated food); and to find a permanent home. All three of these goals would eventually be realized. Achieving those objectives, however, would take a number of years -- years marked by periods of financial uncertainty and shortages of food and workers that threatened the existence of the Center. The Early Years The important role the volunteers would play in keeping the Survival Center open was clear from the very beginning. At first, the Center was run completely by volunteers. They worked in the pantry putting together food boxes with clients, gathered donated food, sorted clothing, and served on the board of directors. With growing numbers of people coming to the Center, the need for a paid part-time coordinator was quickly apparent. Two people were hired to share the job (joint salary $100 per month). Six months after opening in May of 1980, the Center had a new home -- the basement of the old Vernon Street School in Northampton. Although roomy, the cellar location with its long flight of stairs proved impractical. And serving some 75 families a week was difficult and frustrating. There was never enough food for everyone who came. In October of 1982, the Mayor of Northampton, David Musante, persuaded a local landlord to donate a rent-free space in the old St. Regis building at 76 Pleasant Street. Once again, it was moving time for the Survival Center. While the move gave the Center more space -- and even an elevator for transporting food -- two things did not change: a shortage of money and the need for a dependable source of food. Compounding the growing difficulties was the lack of volunteers to keep the pantry operating.

By June of 1983, the Survival Center was in a crisis; it had lost its rent-free home on Pleasant Street -- a devastating and demoralizing blow for the barebones operation. The Board voted to close the Survival Center until more community support and dependable sources of food could be found. The Growing Years Five months later, in November of 1983, the Survival Center was back in business down the street at 441 Pleasant Street. At first, a small band of volunteers kept the operation alive. Fortified by a $2,000 grant from the Northampton City Council, the Center soon began taking steps toward becoming a more financially stable operation that was backed by wide community support. The Center achieved non-profit status, conducted its first fund-raising drive, and received its first Community Development Block Grant (federal money awarded by the City Council). Joining the Western Massachusetts Food Bank was a turning point in the Center’s history. For the first time, the Survival Center had a dependable source of nutritious food. In 1985, the Northampton Survival Center became a member of the Hampshire Community United Way -- a ringing testimony to the progress the Center had made since its founding. During this period, the Center’s first full-time program director was hired, and the carrot logo designed. The Early Prospect Street Years It took more than six years, but finally in January of 1986, the Survival Center had a secure and permanent home at 265 Prospect Street, a building donated by the City of Northampton. With the hard work and help of the volunteers and local business, the space was turned into a welcoming and attractive facility. As the number of persons served continued to grow, additional financial sources were needed to meet rising costs. Grants from Hampshire County Human Services, F.E.M.A (Federal Emergency Management Act), and donations from the town of Easthampton were added to contributions from individuals in the 15 communities whose residents are served by the Center. The annual Benefit Boogie, first held in March of 1988, brought supporters together to raise money and have fun. More and more organizations from every segment of the community, including schools and religious groups, showed their support of the Center’s work through donations and conducting food collections throughout the year.

The NSC in the 21st Century

The Center now runs two pantries – one in Northampton and one in Goshen, distributing over 760,000 pounds of food each year. The Kids’ Summer Food Program helps bridge the summer nutrition gap by distributing free food packages to eligible children who rely on subsidized school breakfast and lunch programs during the school year, and now serves tens of thousands of pounds of food to approximately 600 children during the course of the summer.

2011 Building Renovation and Program Expansion

On October 1, 2010 the Northampton Survival Center broke ground on a major building expansion and renovation, doubling the size of the usable space and turning the Center into a beautiful and welcoming space for the thousands of clients it serves every year. Having moved back into the new building in April, 2011, the Center’s staff and volunteers are now able to give out more food than ever before, and they work hard to keep the shelves well-stocked with a wide variety of healthy groceries for struggling families throughout Hampshire County.

Message from the President

I am pleased to report that under the thoughtful, diligent, and creative leadership of Heidi Nortonsmith and staff members Sarah Pease, Diane Drohan, Amy Marsters, Walter Clune, and Diane Meehan, the Northampton Survival Center had another excellent fiscal year. First and foremost, the Center continued to excel at its mission of serving low-income families and individuals in Hampshire County in an atmosphere of dignity and respect. Thousands of clients continued to receive wholesome food, well-cared-for clothing, and informative social service support. To help identify needs we may not be meeting, the Center performed research to better understand the requirements of its client base.

Fiscally, we ended the year in excellent condition, again exceeding forecasts. Annual giving continues to be derived significantly from a wide base of community support, along with some very generous larger donors and community events. In only its second year, the Coco event for our Kids’ Summer Food Program raised well over $20,000 to provide nearly 600 children from 18 communities across Hampshire County with breakfast and lunch every week day this past summer. We grew the Post Office Food Drive from a day in which the focus was solely upon receiving and stocking tens of thousands of pounds of food from the community into an added celebration of the hundreds of volunteers that the Center relies heavily upon in meeting its mission. Northampton businesses stepped up too with well over $10,000 in sponsorships for the event.

To help ensure the longevity, stability, and future of the Center so that we can continue providing for thousands of food-insecure individuals and families year after year we established and began funding an endowment. As of July 31, 2016 the endowment was at $165,850, consisting of $160,000 of contributed assets and $5,850 of investment gains. We will soon be launching an endowment and bequest giving campaign to help assure that there will be a stable financial foundation in the future, in good times and in bad, to keep the doors of the Center open to future generations in need. Both of these efforts were part of our last strategic plan which had a three year timeline for implementation, concluding in June. This spring we will begin creating our next strategic plan, which will draw upon the wisdom of many diverse stakeholders to help guide the Center into the future. Our hard working Board deserves a lot of credit for continuing to support the Center in so many different ways. Thank you! I look forward to another great year! Timothy M. Jones President, Board of Directors

Executive Director’s Report

Some years bring exponential growth to an organization, while others make space for steadying and improving on earlier effort. This past year was one of building upon and refining the groundwork of our already excellent programs and readying ourselves for what promises to be an invigorating year ahead. We began the year by realizing our intention to radically expand our local produce offerings, by implementing our new “Fresh First” program, whereby clients are strongly encouraged to come to the Center every week for vegetables, fruits, and bread. These weekly supplements augment our monthly grocery program, which includes fresh milk, cheese, eggs, meat, and other perishables, in tandem with a variety of nourishing shelf-stable foods. To effectuate this change, we added $20,000 to our food line item for the year. As a result of this change, we’re seeing a dramatic increase in the amount of fresh foods we can give out, enabling clients to build their meals around these highly-nutritious items. Having completed our internal renovation several years ago, in August we were able to put the finishing touches on our outdoor area – with ample lighting, a new sign, and a repaved and lined parking lot. Our public outdoor face now fully extends the professional and respectful atmosphere we’ve enjoyed within since our expansion in 2011. Most excitingly, thanks to a generous local donor family and in collaboration with Northeast Solar and the City of Northampton, we’re poised to solarize our building in the Fall. A ban of plastic bags within the city gave us an opportunity to challenge ourselves to adopt a greener approach to packaging the groceries we distribute. In connection with volunteers from the BagShare program, we have now produced hundreds of sturdy, reusable bags out of reclaimed materials such as malted barley bags and spent inner tubes. We also moved away from plastic and investigated more sustainable options in our efforts to invite 8,000 local households to fill bags of groceries for us during our annual Post Office Food Drive each May. We worked with a local web designer – cdeVision – to create a beautiful new website that now incorporates a translation feature, client services calendar, and an improved online donation process, as well as making it easier for us to update content. And we continued our partnership with the PVTA in providing low-cost ride vouchers for the X98 bus, while successfully lobbying the bus company to relax its 3-bag limit for our clients. We look forward to several exciting opportunities to grow and strengthen the Center in the year ahead, for the benefit of clients now and in the generations to come. Heidi Nortonsmith Executive Director

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25%

Smal

l fee

12%

Don

ated

63%

Food

Rec

eive

d in

FY1

6 (i

n po

unds

)

Sour

ces

of

food

KEY

:

010

0,00

020

0,00

030

0,00

040

0,00

050

0,00

060

0,00

070

0,00

080

0,00

090

0,00

0

2010

2011

2012

2013

2014

2015

2016

Pounds of Food Received

$77,

894

$83

,610

$1

22,7

61

$

135,

179

$169

,435

$17

2,80

6

$1

82,7

42

Bas

ic P

acka

ge(M

onth

ly &

Wee

kly

Food

Dis

tribu

tion)

Kid

s' S

umm

er

Food

Pac

kage

USD

A Fo

od *

TOTA

L D

ISTR

IBU

TED

TO

C

LIEN

TS

Rea

lloca

ted

&

Unu

sabl

e Fo

od **

Nor

tham

pton

Pan

try

580,

496

28,2

6591

,138

699,

899

34,6

96H

illto

wn

Pant

ry71

,675

4,03

115

,871

91,5

771,

361

TOTA

LS65

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132

,296

107,

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791,

476

36,0

57Pe

rcen

t82

%4%

14%

100%

year

tota

l pou

nds

year

tota

l pou

nds

2016

652,

171

2016

791,

476

2015

609,

195

2015

763,

489

2014

643,

050

2014

772,

921

2013

574,

682

2013

734,

687

2012

574,

816

2012

686,

436

2011

502,

416

2011

647,

714

2010

455,

340

2010

612,

060

2009

422,

275

2009

574,

785

2008

399,

576

2008

508,

952

2007

344,

955

2007

454,

259

2006

311,

544

2006

423,

434

2005

308,

718

2005

417,

327

2004

290,

370

2004

384,

903

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eallo

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oshe

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Organizations that supported us with food, in-kind donations, services, or financial support throughout the year

Abundance Farm at Congregation B'nai Israel

Abuza Brothers Management

ALDI

Allsports Soccer Arena

AmazonSmile

American Legion Post 28

Amherst Pediatrics

Anne T. Dunphy School

Aquadro & Cerruti

Arbella Insurance Group Charitable Foundation

Ashtanga Yoga Northampton

A-Z Storage Rentals

Bart's Homemade

Bay State Machine Company

Beetle Press

Beit Ahavah

Benoona Fund of RSF Social Finance

Big Lots

Big Y Supermarket

Bistro Bus

Black Birch Vineyard

BMC HealthNet Plan / Well Sense Health Plan

Boisselle, Morton & Wolkowicz, LLP

Boivin Racing

Bonnie's Program

Borawski Insurance Agency

Bread Euphoria

Bridge Street School

Brookfield Farm

Brown Bag of Northampton

Brownies Troop 12633

Cal-West Productions

Carpenters Local Union #108

Centerchem Products

Center for New Americans

Charles H. Hall Foundation

Chattman Photography

Chesterfield Council on Aging & Community Center

Christ United Methodist Church

Church World Service

CISabroad

City of Northampton

City of Northampton Health Department

Clark Brothers Orchard

Clementine's

Click Workspace

Clinic Alternatives Medicine

Coca-Cola Bottling Company of Greenfield

Coca-Cola North America

Coco & The Cellar Bar

Coffey & Heady Painting

Coldwell Banker Upton-Massamont Realtors

Columbia Gas of Massachusetts

Community Survival Center

Congregation B'nai Israel


Cooley Dickinson Hospital

Cooper's Corner

Core Solution Group

Corliss Law

Crabapple Farm

Crestal Health Periodontics

Crimson & Clover Farm

Criterion-Riverway Early Intervention Program

Cummington Supply

Cummington Village Congregational Church

D.A. Sullivan & Sons

Dance Northampton

Dave Sullivan Committee

Deals & Steals

Delights of the Earth

Designer Genes

Dominican Laity

E.S.P. Auto

Easthampton High School

Edward Jones

Edwards Church

EMA Dental

Esselon Café

Fallon Community Health Plan

Family Veterinary Center

Fierst, Kane & Bloomberg LLP

Finck & Perras Insurance Agency

First Churches

First Congregational Church of Chesterfield

First Congregational Church of Hatfield

First Congregational Church of Huntington

First Congregational Church of Williamsburg

First Congregational Church of Worthington

Fleury Lumber Company

Florence Bank

Florence Community Band

Florence Congregational Church

Florence Organic Community Garden

Florence Swimming Pools

Florence VFW

Forbes Library

Ford of Northampton

Forget me not Florist

Gan Keshet Preschool

Girl Scout Troop #64554

GoBerry

Goshen Congregational Church

Goshen Firefighters Association

Green Earth Computers

Greenfield Savings Bank

Grow Food Northampton

Hadley Printing Company

HAI Architecture

Hampshire Council of Governments

Hampshire County Bar Association

Hampshire Dermatology & Skin Health Center


Hampshire Regional High School

Hampshire Regional YMCA

Hampshire-Franklin Labor Council

Hartsbrook School

Hatfield Elementary School

Haydenville Congregational Church

Haydenville Council on Aging

Herrell's Ice Cream

Highview of Northampton

Hilltown Community Development Corp.

Hilltown Community Health Center

Hilltown Cooperative Charter School

Hope & Feathers Framing

Horace A. Moses Charitable Trust

Howard E. Stark Charitable Foundation

Hubbard Memorial Library

Humans of Northampton

Hungry Ghost Bread

Huntington Country Store

ICON WEST Corporation

India House

J.O.E.'s Farm

Jackson Street School

Jewish Family Service of Western Mass

JFK Middle School

Joe's Café Spaghetti & Pizza House

JoiaBeauty

Ken's Lawn Care

Kentucky Fried Chicken

Kuhn Riddle Architects, Inc.

La Fresh

Lander Grinspoon Academy

Last Call Media

Lathrop Community of Easthampton

Laurel Ledge Farm

Lions Club of Northampton

Lisa Van Gordon d'Errico, Esq.

LongCap Lamson Products

MarKamusic

Market Street Research

Marten Transportation

Massachusetts Nurses Association Region One

MassBike Pioneer Valley

MassMutual Financial Group

Meekins Library/Haydenville Library

Mi Tierra

Michael's House Resident's Association

Microsoft Matching Gifts Program

Montessori School of Northampton

Mt. Toby Meeting of Friends

Mutton & Mead Festival

New England Financial Marketing Association

New Hingham Regional Elementary School

Northampton Area Pediatrics

Northampton Athletic Club

Northampton Bicycle


Northampton Brewery

Northampton Community Gardens

Northampton Council on Aging & Senior Center

Northampton Fire Rescue

Northampton Friends Meeting

Northampton High School

Northampton National Honors Society

Northampton Parents Center

Northampton Police Relief Association

Northampton Prevention Coalition

Northampton Public Schools Superintendent

Northampton Radiologic Associates

Northampton Volkswagon

Northeast Solar

Ode Boutique

Old Creamery Cooperative

Old Friends Farm

Optical Studio

Ostberg & Associates

Ostrander Law Office

Our Lady of the Hills

Our Lady of the Valley Parish

Packard's

Panera Bread

Paradise Copies

Penguin Random House

People's United Bank

PeoplesBank

Pepin Farm

Perdue Farms

Peter Frothingham, RA

Pete's Tire Barns

Plainfield Congregational Church

Planet Aid Inc.

Poppie's Concessions

Proactive Controls Group

Project Bread

Purdue

Quonquont Farm

R K Trucking

R.H. Cornwell School

R.K. Finn Ryan Road School

Realtor Association of Pioneer Valley, Inc.

Red Fire Farm

Rerun Shoes

River Valley Co-op

Riverbend Animal Hospital

Ronny's Welding Service

Rosenberg Committee

Rosencrans Family Foundation

Saga Communications of New England

Saint Elizabeth Ann Seton Parish

Salon Herdis

Salvation Army

Select Equity Group

Serio's


ServiceNet

Shelburne Falls Coffee Roasters

Shiel Farm and Greenhouses

Small Ones Farm

Small Oven

Smith College Botanical Gardens

Smith College Campus School

Smith College Development Office

Smith College Food Service

Smith College Office of Student Engagement

Smith Vocational & Agricultural High School

Smuttynose Brewing Company

Southampton Police Department

St. John's Episcopal Church

St. Peter's Lutheran Church

St. Philip's Episcopal Church

Stanley Black & Decker, Inc.

State Street Fruit Store

Steve's Sugar Shack

Sunnyside Childcare

Super Stop & Shop

Talbot's

Tandem Bagel Co.

Tapestry Health Systems

Target

Tart Baking Co.

The Artisan Gallery

The Bagshare Project

The Boston Foundation

The Common School

The Community Foundation

The Connotations

The Ford Family Foundation

The Kitchen Garden

The Laughing Tomato

The Pearson Foundation Fund

The Primate Fiasco

The Roost Northampton

The Veatchs Arts of the Book

The Walking Coach

Thomson Financial Management

Tobacco Free Community Partnership

Tony Margherita Management

Town Farm

Turf Care

Twenty Six Letters

Tyson Foods

UMASS Amherst Labor Center

Unitarian Society of Northampton and Florence

United Bank

United Food and Commercial Workers Union

United Way of Central and Northeastern Connecticut

United Way of Hampshire County

Valley Medical Group

Village Congregational Church


Vollinger Farm

VOYA Foundation

Walmart

Webber & Grinnell Insurance

WEBS

Wells Fargo Advisors, LLC

West Cummington Congregational Church

West Family Day Care

Westhampton Congregational Church

William E. Norris School

Wireless Zone Foundation for Giving

Woodstar Café

World War II Veterans Association

Wright Builders

The Northampton Survival Center continues to help meet the food needs of our Hampshire County neighbors due to the extraordinary team effort of our volunteers. Many thanks to…

Jennifer Ablard

Mardi Abuza

Robert Abuza

Hayat Abuza

Nancy Alexander

Lorraine Algozer

Kay Althoff

Elizabeth Armstrong

Edwina Askew

Greg Baker

Catherine Bartlett

Dick Bauman

Allan Baustin

Liz Bedell

Justine Bertram

Dave Bickford

Del Blank

Steve Bloom

Katie Bodzinski

Ben Bosco

John Bosco

Joseph Bosco

Luke Bosco

Tovah Boucher

Nicole Bourdon

Anna Bowring

Izzy Brasil

Mary Lynn Brezsnyak

Lynne Brill

Ann Brooks

Ellie Brotherton

Roger Brown

Tony Brown

Debin Bruce

Kerry Brumbaugh

Mark Brumberg

Carol Brussel

Maria Bull

Joe Bykowski

Luz Cabrerra

Lucia Cannavo

Jan Carmien

Emma Carr

Bob Carroll

Lucy Casale

Doreen Catterson

Julie Chatzinoff

Marcus Chiaretto

Deb Christako

Annie Clattenburg

Mary Coffey

Amy Cohen

Michael Cohen

Chianna Cohen

Chia Collins

Richard Conrad

Xiomara Cooke

Carla Costa

Dan Cottle

Karen Cox

Abbie Crescitelli

Mary Alice Crim

Jody Cutler

Debbie Davis

Joe Debiec

Amelia DeFrancis

Chris DeFrancis

John Degnan

Isa Deloge

Grace Delvecchio

Nance Denig

Bess Detmold

Deb Dietrich

Laura Dintino

Marylou Dodge


Adele Dowell

Vanessa Doyle

Ruta Duncia

Nicole Duda

Darrell Earnest

Sandy Eddy

Lilly Emenogu

Dan Esrick

Carl Faiella

Rick Feit

Talia Feldscher

Michael Fellows

Connie Fender

Kaitlyn Ferrari

Michael Filas

Maureen Flannery

Pauline Fogel

Anjali Frazer

Joanne Freyer

Rachel Frogameni

June Gardner

Irene Georgiadis

Marilyn Giles

María José Giménez

Donna Ginga

Ken Gordan

Susan Grant Rosen

Linda Graves

Jake Greenburg

Liz Hait

Molly Hale

Meaghan Hall

Jason Harder

Bruce Harrison

Faith Harrison

Tom Hart

Chris Hayhurst

Charlie Healy

Karen Hellstrom

Vicki Hicks

Dianne Hobbs

Jen Hoffman

Amy Hoffman

Ed Hogan

Joan Honeyman

Ashley Horn

Camilla Humphreys

Phil Huyser

Matthew Iannolino

Debra Immergut-Marks

Lynne Imre

Dolores Ivory

Carole Johnson

Jeannie Jones

Tim Jones

Kate Kahn

Linda Kakos

Ben Kalish

Sharene Kamel

Loretta Kane

Ana Kapetanios

Kristin Kelly

Two Kelly

Kyra Kiehna

Heather King

Carolyn Kohn

Thomas Kowal-Safron

Cin Kunz

Matt Kushi

Mel LaBonte

Tyler LaCombe-Bart

Bailey Lathrop

Karen Latuchie

EB Lehman

Liz Leibowitz


Mark Leibowitz

Priscilla LI

Dennis Longto Jr

Mary Lukowski

Jean Lusskin

Joe Mahay

Marie Marchese

Joe Marks

David Marroquin

Soren Mason Temple

Janice Mazzallo

Julia Mazzallo-Hicks

Karen McAmis

Liz McCormack

Kris McCue

Val McCulloch

James McDonald

Sherry McGuire

Laurie McGuire

Sherry McKenney

Darryl McKenney

Kathleen McLaughlin

Connor McLindon

Shawn McManus

Bob McNamara

Donna Meller

Len Melnick

Amy Meltzer

Lihuan Meyer

Margaret Miller

Eli Miller

Dorien Miller

Rebecca Mitrani Marmor

Arlene Mongeon

Susan Moore

Hannah Morehouse

Charlotte Morse-Fortier

Christine Mulcahy

Bill Mullen

Rebecca Neimark

Arvid Nelson

Margo Norris

Quinn Nortonsmith

Sydney O'Leary

Talia O'Shea

Chris Osiecki

Celia Overby

Margaux Paine

Andrew Palmer

Chris Parrish

Wendy Parrish

Saul Perlmutter

David Popkin

Tom Quinn

Alyssa Ranker

Evan Ray

Patrick Regan

Jim Reis

Elizabeth Renuart

Leah Rescia

Sheila Rhodes-Dow

Chris Ridout

Jagy Riesz

Wendy Robinson

Katie Rose

Susan Rosen

Lilly Ross

Paula Ross

Amiee Ross

Georgianna Rouleau

Peter Rowe

Andrea Rudolph

Jen Ryan

Elyse Rybczynski

Yessenia Sanchez


Reed Schimmelfing

Ian Shaw

Kathy Sinclair

Sue Slowick

Howard Smith

Steve Soitos

Jane Sommer

Michelle Spencer

Beth Spong

Jeff Steblea

Lucas Steblea

Emily Steele

Leslie Stein

Alicia Stewart

Jerry Stordeur

Mark Sullivan

Sarah Sullivan

Bruce Sylvia

Naomi Tannen

Dennis Tarpey

Betsy Tarr

Kathy Teece

Michael Teig

Fran Thibault

Liisa Tikkala

Lucas Tikkala-Cutler

Diana Tindall

Elizabeth Unaitis

Darrin Vander Plas

Anne Vittoria

Ruth von Goeler

Julie Waggoner

Mary Walker

Susan Waltner

Marvin Warren

Mary Webber

Amanda Weisenthal

Max Weisenthal

Barb Welch

Hope Wen

Emily Whittier

Diane Williams

Harriet Wilson

Dylan Wing

Matt Wndoloski

Teddy Wolfe

Patricia Wright

Laurie Wyman

Drew Wyman

Isaac Yglesias

Yan Yuyue

Hannah Zahn

Martha Zigmont

Charlie Zinn

Congregation B’nai Israel

staff & students Hampshire Regional High

School staff & students Lander Grinspoon teachers

& students N.H.S. Girls Soccer Team N.H.S. Key Club N.H.S. National Honor

Society Riverside Industries staff &

students YMCA Leaders Club

1

Northampton Survival Center

STRATEGIC PLAN 2013 – 2016

INTRODUCTION Following completion of the capital campaign, the board decided to create a new plan to guide our work in the years 2013-2015. During a board retreat facilitated by Dan Kirsch, we broke into three groups to look at possible goals and strategies in three areas: Program, Governance/Staff, and Development. Our core Program of providing food to those who need it is supported by Development and Governance/Staff, essential aspects of board work. If there are themes to this planning work, they might include:

• Partnership. If we think of hunger as a public health issue, an economic issue, and a community issue, who are our potential allies and partners who might help us have greater impact without increasing our own budget?

• Client-Centeredness. What is the appropriate stance for us to take regarding nutrition and health and the choices clients make about what they choose to eat?

• Leadership. How can the Survival Center proactively respond to the needs of our community rather than reacting to things beyond our control? What would it look like for us to be a model pantry for others across the country?

The NSC has been through tremendous change over the past three years, completing our first-ever capital campaign and building the facility we need in order to serve the community well. This plan does not call for radical changes. Instead, it proposes that the board and staff ask critical questions, do the research we need to find answers, and then consider where we need and want to go in the next three years. PROGRAM STRATEGIES 1. Within our limited food budget, optimize the food supply in terms of client need and

demand. • Through fundraising, farm partnerships, possible reallocation of resources, and other

means, provide clients with regular access to milk, good meat, cheese, juice, fresh produce, and culturally desirable items.

• Review our distribution system and identify options for distribution that would maximize client choice while maintaining the nutritional value of the food they take home.

• Consider the possibility of offering a mini-store or other model to enable clients access to staple products at subsidized prices as they become more independent.

2

2. Increase outreach to potential clients who are not currently being served. • Seek a partnership with a college or university to have a student group design and carry

out a study to gather data about potential clients not being served. • Develop a strategy for reaching these potential clients and determine the amount of

outreach we want the NSC to do within the context of available resources and other priorities.

3. Provide more opportunities for our clients to move toward self-sufficiency.

• Work with Smith School of Social Work (or other partners) to have social workers on site to help clients access assistance and training programs.

• Build a more robust, year-long workshop series to educate clients about budgeting, food stamps, nutrition, and other topics.

• Explore potential partnerships with other organizations in the county. GOVERNANCE & STAFFING STRATEGIES 1. Have a full board of members reflecting the diversity of the community and a waiting

list of qualified individuals wanting to serve on the board. • Identify areas of diversity to be represented (profession, gender, race, geography, etc.). • Develop and implement effective board recruitment guidelines.

2. Establish protocols and practices for achieving and maintaining excellence in board

service. • Review and improve board orientation materials and trainings (perhaps in collaboration

with others). • Establish a protocol for regular review of by-laws and other governance documents to

ensure that they reflect the best in nonprofit governance. • Ensure that director and officer job descriptions, term limits, and succession and

transition processes are clear. • Establish formal oversight or review of how all committees are functioning.

DEVELOPMENT STRATEGIES 1. Make and implement a decision about an endowment.

• Have the Finance Committee develop a proposal for board discussion that includes pros and cons, costs, and other issues.

• If we vote to proceed, work with the Executive Director to create a plan to launch the program.

2. Plan and launch a planned giving program.

• Analyze the wide variety of planned giving programs, from basic to complex, to determine the most appropriate scope for our program.

• Create a plan, timeline, and budget, and clarify staff and board roles.

3

IMPLEMENTATION Prior to the November, March, and June Board meetings for 2013-2016, the Governance Committee will request that the different committees responsible for implementing the Strategic Plan report on their progress. In terms of benchmarks, the Governance Committee expects that the Strategic Plan will be implemented and monitored roughly along the following parameters:

1. 2013-2014—During this time period, committees responsible for implementing the

Strategic Plan will focus on and wrap-up research and evaluation necessary to implement measures.

2. 2014-2015—During this time period, committees responsible for implementing the Strategic Plan will should focus on actual implementation.

3. 2015-2016—During this time period, committees responsible for implementing the Strategic Plan will should focus on continuing implementation and evaluating implementation.


BALANCE SHEET - FY16

Jun 30, 16

ASSETS

Current Assets

Checking/Savings

1000 · FSB Checking -0427 111,371.93

1003 · FSB Aldi Debit account 9935 569.68

1004 · Petty Cash 110.00

1050 · Savings Accounts

1050.8 · Eagle Strategies LLC - Endowmen 161,835.96

1050.7 · New York Life Securities 106.68

1050.4 · ESB "7-day" revolving CD's 232,650.73

Total 1050 · Savings Accounts 394,593.37

Total Checking/Savings 506,644.98

Accounts Receivable

1200 · Accounts Receivable 65,000.00

1299 · CC Fund Pledges Rec'able

1299.3 · Discount for Present Value 2010 -1,274.00

Total 1299 · CC Fund Pledges Rec'able -1,274.00

Total Accounts Receivable 63,726.00

Other Current Assets

1300 · Food Inventory 45,857.00

1400 · Prepaid Accounts

1401 · Prepaid Workers Comp 1,881.33

1404 · Truck Insurance 537.00

1405 · D&O Insurance 427.56

1406 · Prop and GL Insurance 3,739.68

1411 · Prepaid Garbage Pick-up 352.98

1414 · Health Insurance Premiums 1,850.31

1400 · Prepaid Accounts - Other 205.07

Total 1400 · Prepaid Accounts 8,993.93

Total Other Current Assets 54,850.93

Total Current Assets 625,221.91

Fixed Assets

1500 · Fixed Assets

1520 · Furniture and Fixtures

1520.1 · Freezer and Copier - Cost 19,903.00

1520.2 · Acc. Dep. Furniture and Fixture -48,806.90

Total 1520 · Furniture and Fixtures -28,903.90



1540 · Truck

1540.1 · Truck - Cost 22,015.00

1540.2 · Acc. Dep. Truck -22,015.00

Total 1540 · Truck 0.00

1560 · F&F New Construction

1560.1 · F&F New Construction - cost 47,023.13

1560.11 · Refrigerator 2011 - cost 2,600.00

1560.2 · Accum Dep -7,089.50

Total 1560 · F&F New Construction 42,533.63

1599 · Leasehold Improvements

1599.1 · Leasehold Improvements - Cost 1,151,967.25

1599.2 · Acc. Dep. Leasehold Improvement -211,195.00

Total 1599 · Leasehold Improvements 940,772.25

1500 · Fixed Assets - Other 8,387.00

Total 1500 · Fixed Assets 962,788.98

Total Fixed Assets 962,788.98

TOTAL ASSETS 1,588,010.89

LIABILITIES & EQUITY

Liabilities

Current Liabilities

Accounts Payable

20000 · Accounts Payable 9,084.57

Total Accounts Payable 9,084.57

Credit Cards

2600 · Taxi Accounts

2600.3 · Aarons Paradise 94.00

Total 2600 · Taxi Accounts 94.00

Total Credit Cards 94.00

Other Current Liabilities

2400 · Payroll Liabilities

2404 · State Income Tax Withheld -272.81

2405 · 401(k) contributions 6,970.30

2406 · MA SUI/SDI and Work training 2,076.17

2407 · Overpays and Rounding 0.59

2499 · Fed Tax

2401 · Federal Income Tax Withheld -748.88



2402 · Social Security Tax Payable -711.52

2403 · Medicare Tax Payable -163.48

Total 2499 · Fed Tax -1,623.88

Total 2400 · Payroll Liabilities 7,150.37

2500 · Other Payroll Liabilities

2501 · Accrued Vacation 16,529.36

Total 2500 · Other Payroll Liabilities 16,529.36

Total Other Current Liabilities 23,679.73

Total Current Liabilities 32,858.30

Total Liabilities 32,858.30

Equity

31500 · Temp. Restricted Net Assets 12,514.00

32000 · Unrestricted Net Assets 1,552,324.77

Net Income -9,686.18

Total Equity 1,555,152.59

TOTAL LIABILITIES & EQUITY 1,588,010.89

DRAFT Sources of Funds in FY16 – NUMBERS NOT YET AUDITED Financial Support FY16 % in FY16 FY15

Religious $15,951 2% $7,083 Civic and Schools $10,127 1% $4,763 Businesses $57,296 8% $50,096 Individuals $471,806 65% $454,945 Grants $164,400 23% $177,185 Miscellaneous Income $2,645 <1% $805 TOTAL OPERATING SUPPORT $722,225 100% $694,877

Religious 1%

Civic and Schools

1%

Businesses 7%

Individuals 65%

Grants 25%

Miscellaneous Income

<1%

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and

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pera

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espo

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ded

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rd o

f Dire

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espo

nsib

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blis

h po

licy

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Hire

Exe

cutiv

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irect

or

Pant

ry M

anag

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Res

pons

ibili

ties:

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rve

as re

cept

ioni

st in

the

pant

ry

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slat

e fo

r Spa

nish

-spe

akin

g gu

ests

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ppor

t foo

d &

clot

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tribu

tion

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age

pers

onal

car

e ite

m d

istri

butio

n

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cle

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ess

and

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the

Pant

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are

as

o

Assi

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taff

with

spe

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pro

ject

s

Committee Reports

Program Committee Chair: Margaret Miller Summary of Major Accomplishments: Expansion of the Fresh Produce program Due to a change in the pantry layout, the produce area has been expanded and now includes both the bread selection and increased refrigerator space. Because of these changes, we can now provide increased amounts of fresh produce for both monthly and weekly pick-ups as for the Kids Summer Food Program. Donations from local farms allowed us to provide an extensive array of choices of fresh produce during the summer of 2016. In addition, the distribution chart for produce was changed to match the distribution chart for the grocery counter, making it easier for both volunteers and clients to understand. Production and Use of Re-Usable Bags Because the city of Northampton initiated ban on the use of plastic bags, the Northampton Survival Center has production of re-usable bags, using donated materials and a grommet machine, which we received thanks to an article in the Daily Hampshire Gazette. Volunteers contributed hours of labor to make attractive, sturdy re-usable bags for clients’ use. In addition, volunteers spent approximately 100 hours assembling sturdy paper carrier bags for the Post Office Food Drive which have then been used for clients at the produce and grocery counters. Finance Committee Chair: Michael Cohen Summary of Major Accomplishments: • Ended FY ’16 with strong positive cash flow • Completed Budget for FY ‘17 • Finalized Endowment Policy • Opened Endowment account

o Positive investment returns for first 11 months

Committee Reports

Finance Committee (continued) Other activities or work in progress: • CPA review of FY ’16 financial reports • Strategic planning Events Committee Chair: Kristin Kelly Summary of major accomplishments: Successful annual fundraising, donor appreciation, and base-broadening events: • Post Office Food Drive: raised $33,410 (netting over $27,000) with sponsorships

(thank you to Development efforts too), and held a well-attended volunteer appreciation party following the Drive.

• Kids’ Summer Food Program Fundraiser at Coco: raised over $18,000 for the KSFP. Coco has generously donated the space once again for next year.

• Black Birch Vineyards: raised around $3,000 and invited, with free tickets, select donors to attend. It was a well-attended “feel good” event in a beautiful setting.

Other activities or work in progress: • In discussion with Amy Cahillane and Downtown Northampton Association about

NSC partnering with the DNA for the Dec. 9th Holiday Stroll (potential for fundraising and publicity).

• Welcoming new co-chairs, María José Giménez and Celia Overby, and board member Jeff Steblea to the Events committee.

• Transitioning next year’s Black Birch Vineyards Event into an opportunity for larger

scope donor appreciation.

• Working more integrally with Development in the coming year, namely with Post Office Food Drive planning and Black Birch donor appreciation efforts.

• Easthampton outreach is an ongoing conversation.

Committee Reports

Development Committee Chair: Traci Wolfe / Joe Debiec Summary of major accomplishments (referencing our Strategic Plan goals): • Endowment Established • Planed and launched a planned giving program

o Entered into the quiet phase of the campaign in the Fall of 2016. • Post Office Food Drive

o Assisted with the creation of sponsorship for the POFD

Other activities or work in progress: • Endowment campaign Initial goal: $500,000 Timing: Leadership gifts mostly by the end of 2016 Total amount raised by the end of 2017 Pledge period: 3-year pledges to be paid by the end of 2020 Materials: Materials to support the campaign (Case Statement) • Establishment of the ‘Legacy Circle’ (Name to be finalized)

o Finalize what membership in the circle will include • Continued growth of sponsorship for the POFD

o Increase the funds collected through sponsorship

Committee Reports

Governance Committee Chair: Beth Spong Summary of major accomplishments • Completed revision of the bylaws

• Established a timeline for the review of bylaws and other governance

documents every three years to ensure that they reflect best practices in nonprofit governance

• Secured consultants to guide our strategic planning process during March

through May of 2017 • Coordinated a board training on how to read financial statements, done by

our auditor Other activities or work in progress: • Supporting the review, revision and/or creation of charters for all board committees

• Planning a board training on food insecurity and hunger, as requested by

board members during the last board self-evaluation • Supporting all committee chairs and committees in functioning well in terms of

communication, running meetings effectively, and successfully accomplishing their stated goals.

• Recruiting two new board members to come onboard as soon as possible.

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ANNUAL REPORT - Northampton Survival Center · 2016-10-25 · Services, F.E.M.A (Federal Emergency...

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