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Dont start writing straight away!

` Read the instructions e.g.

1hour 30minutes

The maximum mark for this paper is 80.

You willnot gain credit for the use of brand names in your answers.

Question 7 should be answered in continuous prose. In this question you willbe marked on your ability to:

x use good English

x organise information clearly

x use specialist vocabulary where appropriate.

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You must answer the actual question set

` Underline the instruction(s) (discuss, explain,

describe, define,)

` Check how many marks each question isworth (2 marks, 8 marks, 20 marks)

Each of the above will give you a betterunderstanding of what the examiner is lookingfor in the answer

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The marks offer a good indication of how many

points you must cover within the question

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The instruction(s) is the keyword(s) within the question thatindicate the type of answer you must give

` Common instructions are:

Comment Compare Contrast/Distinguish between/Differentiate Define Discuss Explain Identify Illustrate Justify State

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` Comment give your opinion

` Compare Find similarities and differences, then weigh up whether the itemshave more or less in common

` Contrast/Distinguish between/Differentiate Find differences

` Define Give exact meaning of

` Describe Give a detailed account of

` Discuss Examine important aspects of; argue all sides before drawing aconclusion one way; outline the arguments, backing them up with evidence;consider the implications

` Explain Paraphrase (a restatement of a text in different words, often toclarify meaning), give reasons for, interpret, make clear/plain, Analysisrather than account, explain WHY WHAT you are seeing ishappening/needed

` Identify refer to by name` Illustrate Show by giving examples, diagrams or drawings

` Justify Give evidence for a particular point of view, give reason

` State Present clearly but briefly

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` Describe Give a detailed account of` Discuss Examine important aspects of; argue all sides

before drawing a conclusion one way; outline thearguments, backing them up with evidence; consider theimplications

` Explain Paraphrase (a restatement of a text in differentwords, often to clarify meaning), give reasons for,interpret, make clear/plain, Analysis rather than account,explain WHY WHAT you are seeing ishappening/needed

` Identify refer to by name

` Justify Give evidence for a particular point of view, givereason

` State Present clearly but briefly

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` Describe Give a detailed account of

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` Describe Give a detailed account of

` Here I would expect you to mention one/both of the different H&S legislations (Health andSafety at work Act / Display Screens Equipment Act)

` I would also expect you to state the purpose of these legislations (To ensure safeworkstation use)

` I would then expect you to state at least one EMPLOYEE responsibility (e.g. Employeesshould adjust the height of their swivel chairs) and the reason they should do this (toprevent back ache)

` Then do the same for EMPLOYER responsibility (e.g. Provide employees with ergonomickeyboards to prevent RSI)

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` Discuss Examine important aspects of; argue all sides beforedrawing a conclusion one way; outline the arguments, backing themup with evidence; consider the implications

` This is obviously a very similar question to the previous one,however, you can see by the potential marks on offer and the fact itis asking you to Discuss, more is required in your answer.

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Responsibilities

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` Discuss Examine important aspects of; argue all sides before drawing a conclusion one way; outlinethe arguments, backing them up with evidence; consider the implications

` Here I would expect you to mention one/both of the different H&S legislations (Health and Safety at workAct / Display Screens Equipment Act)

` I would also expect you to state the purpose of these legislations (To ensure safe workstation use). Iwould expect you to expand on this and maybe mention how it is governed, how a complaint is madeombudsmen etc.

` I would then expect you to go into great detail about the employers responsibilities, how it might bemanaged within the company, consequences of no abidance etc. (e.g. Employers are responsible for ..A Health and Safety coordinator might be employed to manage and enforce this.. If these issues arenot addressed consequences are.)

` Then do the same foremployee responsibilities, actions to take, consequences and reporting (e.g.Employees are responsible for .. They should ensure that they so that.. If issues arise theyshould.)

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Responsibilities

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` Discuss Examine important aspects of; argue all sides beforedrawing a conclusion one way; outline the arguments, backing them

up with evidence; consider the implicationsResponsibilities

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` Explain Paraphrase (a restatement of a text in different words,often to clarify meaning), give reasons for, interpret, makeclear/plain, Analysis rather than account, explain WHY WHAT youare seeing is happening/needed

` For this question I would expect the WHAT(role) with an example andthe WHY (functions) of Systems software to be written about.

` The marks suggest that more than one function is required (possibly 2-3,

1mark for WHAT 1 mark for EXAMPLE 2 marks for 2 separate functions

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` Explain Paraphrase (a restatement of a text in different words, often to

clarify meaning), give reasons for, interpret, make clear/plain, Analysis

rather than account, explain WHY WHAT you are seeing is

happening/needed

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` Identify refer to by name` Justify Give evidence for a particular point of view, give

reason

` In this example you would simply write down the piece of datayou have tested e.g. 29, homepage button this is to IDENTIFY

` In order to JUSTIFY the why you must you expand, give reasonand possibly an example (evidence) e.g. I tested the homepagebutton to see if it hyperlinked to the homepage of the website,this was to make sure that the navigation worked correctly

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` Identify refer to by name

` Justify Give evidence for a particular point of view, give reason

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` State Present clearly but briefly

` Here I would simply be looking for the type of printer e.g.Laser printer

` However because it says with reasonI would also expecta reason for why this printer would be most appropriate e.g.because they print faster than other types of printers e.g.inkjet

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` State Present clearly but brieflyJan10

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Whenever you see this (examples of software) in

an ICT exam NEVER EVER EVER usebrand names e.g. Microsoft Excel, Microsoft Word

etc.

ALWAYS use the generic application type e.g.Spreadsheet, Word processor etc.

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`Word Processor e.g MS Word, notepad

`Spreadsheet e.g MS Excel, Numbers

`Presentation e.g MS PowerPoint, Keynote

`Web Authoring e.g Dreamweaver, Web Developer

` Image Manipulation e.g Photoshop, GIMP

`Graphics e.g Paint, Illustrator