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© 2013 Felelős Társadalomért Közhasznú Alapítvány
Charles Huber
European Prevention Institute
Anti-Bullying ProgramHungary
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operated by the Public Foundation for a Responsible Society
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© 2013 Felelős Társadalomért Közhasznú Alapítvány
Purpose Definitions and related terminology
Differences between bullying v.s. harassment
Types, features and effects of bullying
Effective, efficient and sustainable program development
Preventive, Reactive & Organizational Solutions
Main challenges in program implementation
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Other Bullying Topics NOT covered Studies
Tips for studentsteachersparentscounselors, principals and administrators
Legislative challengesLegislative and policy best practices and examples
Legal aid
Program and pilot details
Lessons learned
FEEDBACK AT ENDIf you see a need for an
additional webinars on the topic, covering Tips and legislative challenges, program, pilot details, studies, etc..
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Profession of Audience
police officer or consultant
teacher
counselor
principal or administrator
professional helper
researcher
other?
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GOALStop bullying and cyberbullying:• in schools & pre-schools• at home• at work• in relationships• in public
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© 2013 Felelős Társadalomért Közhasznú Alapítvány
Bullying in schools• Peer bullying
– student - student
• Workplace bullying– teacher – teacher– teacher – student– teacher - parent
• Public bullying– parent – teacher– parent – student (other than own)
• Cyberbullying– any of the above via the use of cyber
technologies
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What is NOT bullying
• one time and isolated incident
• NOT continuous or repetitive– Verbal or physical conflict, insult or violence
• Behavior which evolves into a higher form of abuse or violence (sexual harassment or abuse, rape, etc.)
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What is BullyingBullying is
– repetitive– intense– hurtful and purposefully damaging behavior
...goal is to forcefully shift or end the balance of power, and maintain the power position.
Can happen– verbally or physically– directly or indirectly– in person or through social or peer groups– openly or hidden (anonymously)
can evolve or occur via use of cyber technologies which is calledcyberbullying
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Cyberbullying• Cyberbullying is when
verbal or social bullying is executed via the use of technology.
– email– chat– applications– online (social media, damaging
articles, etc.)– sms
• Post: – gossip – damaging, embarrassing photos
videos, articles or messages.
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Cyberbullying
• Cyberbullying includes– online harassment– harassment via telephone– other illegal activities online– implemented via
• online• landline phones• mobil phones
• Other behavior– which are NOT illegal– purposfully damage
• honor,• self confidence, • power balance,• social standing.
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• Bullying– Verbal bullying– Physical bullying– Social bullying– Cyberbullying
• Harassment– Sexual harassment– Online harassment– Telephone harassement (not phone abuse)
• Violence– School violence– Sexual violence (rape, incest, etc)
• Abuse– Physical abuse– Verbal abuse– Sexual abuse (molestation)
Related terminology
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Terminology Bullying vs Harassment
shift in the balance of power (bullying)
Examples: harassment, not bullyingharassment as bullying
bullying, not harassment
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Terminology - roles in bullying• Target – not „bullied”, NEVER „victim”
• Bully – „the person / group which is bullying” is preferred
• Bystanders– instigators– observers– active helpers (people who get involved in actual situations, go
for help)– passive helpers (consolers and support people)– disinterested bystanders
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Types of verbal bullying
• Distribution of damaging and rumors,
• Dissemination of lies and distortions.
• mockery• Insults (verbal ang gestures)• intimidation• humiliation• taunt• making fun• manipulation• gossip
SKIP IN PRESENTATION
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Types of verbal bullying cont.• ignoring someone as an
organized behavior• staring at and laughing at
someone• the use offensive gestures• reiterating and delving on
past negative events• the use negative comments
of phrases which are homophobic, racist, sexist or critique religious affiliation
Easily seen, heard and recognised
SKIP IN PRESENTATION
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Types of physical bullying• pushing• throwing• kicking• hair pulling• scratching• biting• pinching• stabbing• hitting• punching• beating• smothering• tripping• damaging valuables and propertyCan be seen, heard and recognised
SKIP IN PRESENTATION
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Types of social bullying• negative manipulation• exclusion from activity, community
or group, • blocking the building of friendships
and establishing stability in a group • intimidating and bullying friends and
supporters of the target person/group.
• openly criticizing the target’s wardrobe, and social traits (ethnic origin, religion, social status, living situation, disability)
Threat of social isolation of the target
SKIP IN PRESENTATION
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Types of social bullying cont.
• Distribution of damaging and rumors,
• Dissemination of lies and distortions.
• Distribution of shaming and embarrassing images, videos
Using digital technologies is a common tool for social bullying
SKIP IN PRESENTATION
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Main challenges• Frequent and increasing behavior
– schools– public– home and neighborhood– cyber arena
• Not everywhere recognized as a problem– socially– in the education field
• Face an inadequately trained profession to develop a bullying-free environment– to prevent and effectively handle bullying situations
• Many countries and institutions do not have the necessary lobby to develop, introduce and maintain anti-bullying initiatives.
• Ad-hoc initiatives– conflicting methods– inconsistent– Inaccurate information
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Social impactBullying which is not handled or is handled inappropriately:
• will have a lasting impact on roles and socialisation of– the targets of bullying– the people / group who bullied– the bystanders, observers and instigators
• will continue to modify roles and behavior– at home– at work– in relationships– in our social and public environment
• will promote these modified roles to define – values, ways and methods of conflict resolution– geographic or an issue based community (neighborhood, graduating class,
place of employment)
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Why is it critical– prevent– stop– handle the effects
of bullying in schools and in the cyber arena?
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Effects of bullyingLong term emotional and behavioural damages
• anxiety• loneliness• depression• sudden and unjustified anger• violent conflict resolution• aggressive manifestations• misinterpretation of gestures,
events• the difficulty of maintaining self-
image• rigid and compulsive behavior
SKIP IN PRESENTATION
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Effects of bullying cont.• use of alcohol, cigarettes and
drugs• low self-esteem and self-
confidence• greater susceptibility to disease• eating disorders (obesity,
bulimia, anorexia)• difficulty establishing
friendships and relationships• school truancy• learning problems• deterioration of grades• further education and career
problemsThere is a close relationship between bullying and attempts of suicide
SKIP IN PRESENTATION
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Success criteria against bullying• For successful and sustainable program implementation
including– Preventive solutions– Event handling solutions to effectively stop the bullying behavior
• For legal solutions and representation– To establish legislative framework
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Steps to have a bullying-free environmentPrevention• Changing the environment and increasing awareness• Realisation of bullying as an unacceptable problem• Implementation of the pre-requisit and necessary tools
(modified policies and procedures, ABIS, etc.) • Inform and educate: personal development on (agression-
free and effective communication, self-awareness and self confidence, tolerance and responbislbe digital citzenship, safe internet use)
• Effectively handle gateway behaviors (conflict management, mediation, restoration)
• Activisation of students, teachers, parents and administrators
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Steps to have a bullying-free environment
Event handling: effectively stopping bullying behavior• Recognizing bullying• Education on the do’s and dont’s of conflict resolution and
bullying handling methods• Official steps (expulsion, police, legal)
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Real v.s. Virtual ethics / standards• Ethics are one and the same• Additional effort on responsible digital citizenship which goes
beyond safe internet use.
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MEP - ProgramOrganized program• based on international best practices• modified to local social and cultural specifics• incorporates standard management tools for
implementation– Prince II project management– Strong focus on change management
Consistent Solutions• uniform content• web based tool to report bullying • dashboard to monitor problem solving via A.B.I.S.
(Anti Bullying Integrated Solutions)• content is professsionally sanitized and accepted
via CM workshops– Prevention– Event handling
Institutional Segment• lobbies legislation• establishes and maintains
professional and academic contacts
• monitors and assists media communications on bullying and cyberbulying.
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Program1. INSTITUTIONAL SOLUTIONS
1. Program implementation (organisation, policies, agreements, plan and timeline)2. PMO setup3. Prevention presentations and communication. Class materials4. Base line studies via questionaires5. Introduce ABIS6. Partner management7. Communication and Change Management Strategies8. House rules, policies and procedures to include anti-bullying9. META training and train the trainer10.Effectiveness, lessons learned and monitoring and reporting
2. EVENT BASED SOLUTIONS1. Active help for ongoing situations and bullying behavior2. Support – (crisis line, chat)3. Counseling4. Advice to:
1. Parents2. Students3. Counselors4. Administrators
5. ABIS case support
SKIP IN PRESENTATION
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META TRAINING
PRESENTATIONS TRAININGS FORUMS
•Open school presentations:•Students•Teachers•Parents
•Champions / Teachers•Student Ambassadors•Counselors•ABIS Tool•Principals / administrators•Trainers
•Scientific, academia, professional forums•Workshops•Legislative forums
SKIP IN PRESENTATION
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PILOT• 1st study in Hungary on bullying and cyberbullying
– grade schools– high-schools.
• Tested awareness & participation– teachers– students– parents
• Tested MEP organization and ABIS• Publishings
– communication on bullying for adults– communication on cyberbullying for adults– communication on bullying and cyberbullying for students– Handbook on bullying and cyberbullying for students, parents, teachers and
administrators
• High success and acceptance• Excellent lessons learned
SKIP IN PRESENTATION
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National implementation criteria
• In order to maximise participation– Free participation & enrollment– Free documentation & ABIS access– Free training / train the trainer (PMO)– Free content, program & IT support (PMO)
• Dedicated anti-bullying initiative to deliver– Legislative, administrative & fiscal priority
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SKIP IN PRESENTATION
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© 2013 Felelős Társadalomért Közhasznú Alapítvány
SKIP IN PRESENTATION
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© 2013 Felelős Társadalomért Közhasznú Alapítvány
SKIP IN PRESENTATION
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© 2013 Felelős Társadalomért Közhasznú Alapítvány
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