Date post: | 15-Apr-2017 |
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Technology |
Upload: | great-wide-open |
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It’s about understanding how another person thinks — what’s going on inside her head and heart. And most importantly, it’s about acknowledging her reasoning and emotions as valid, even if they differ from your own understanding.— INDI YOUNG PRACTICAL EMPATHY
https://medium.com/design-x-data/are-you-a-good-driver-how-designers-use-data-to-get-to-the-truth-3c534fcaf9d2
DATA
Behavioural data shows us what people really do, and how it differs from what they say.— MATT COOPER-WRIGHT IDEO
https://medium.com/tab-design/empathy-for-big-audiences-d0b1c5167ca2
IDENTIFY MINDSETS & CONTEXTS
— What is going through someone’s head when they are trying to achieve X?
https://medium.com/tab-design/empathy-for-big-audiences-d0b1c5167ca2
IDENTIFY MINDSETS & CONTEXTS
— What is going through someone’s head when they are trying to achieve X?
— What are people likely to be feeling when they want Y?
https://medium.com/tab-design/empathy-for-big-audiences-d0b1c5167ca2
IDENTIFY MINDSETS & CONTEXTS
— What is going through someone’s head when they are trying to achieve X?
— What are people likely to be feeling when they want Y?
— In what context is someone going to be doing Z?
https://medium.com/tab-design/empathy-for-big-audiences-d0b1c5167ca2
IDENTIFY MINDSETS & CONTEXTS
A design system is a definition of the architecture, content, visual and templates to produce [...] a consistent and effective product experience.— NATHAN CURTIS
To see what my friends are up to
To relieve boredom
To look at my friends' pictures
To procrastinate
To send messages to my friends
To let my friends know what I'm up to
To post my own pictures
To look at funny videos or links
To find friends from my past
0 1 2 3 4 5
http://www.sciencedirect.com/science/article/pii/S0191886911005149
WHY DO YOU USE FACEBOOK?
— Describe the problem you’re trying to solve
— Indicate what type of feedback you’d like to receive
— Present your work, don’t sell it
PRESENTER
— Make sure that people stay on track (15-20 minutes)
— Make sure everyone has the chance to speak
— Make sure the feedback given answers the right questions
FACILITATOR
You want to wait until it’s perfectExcept it’s never perfectSo you’re never doneAnd you never share it
If your UI even vaguely resembles an airplane cockpit, you’re doing it wrong.— JOHN GRUBER
http://daringfireball.net/linked/2008/12/01/fahey-bulk-rename-utility