“Security, Fire Life Safety in Multi Tenant...

IOBSE – May 2014

“Security, Fire Life Safety in Multi Tenant Facilities”

Agenda

2014 IOBSE Conference 2

1. Introductions

2. Importance of High Rise Safety Training

3. Defining High Rise Office Buildings

4. Tenant and Staff Emergency Training

5. Security Officer Training

6. Questions and Answers

LaNile Dalcour – Speaker Two

LaNile Dalcour is a 22 year veteran in the commercial real estate, life safety and security arenas. I serve as the Security Director for Brookfield Office Properties DC, Virginia and Maryland regions, which he oversees the security and life safety programs.Additionally, I am Brookfield’s National Training Coordinator. Prior to joining Brookfield, I worked at the Sears Tower in Chicago as the Security Special Project Coordinator, pre and post 9/11. In 2011 I served a rotation as FEMA’s Private Sector Representative, which he coordinated FEMA’s emergency assistance to the private sector during weather related emergencies. I am a board member on DC Region AOBA’s Emergency Preparedness Committee, Chairman of the ASIS Commercial Real Estate Council and has served as President of the Washington Area Security Manager’s Association.


Importance of High Rise Safety Training


What is a High Rise Building?

Geoff Craighead Author of “High Rise Security And Fire Life Safety”:“ A tall building is a multi story structure in which most occupants depend on elevators to reach their destinations. The most prominent tall buildings are called “high rise buildings”.

• Any structure where the height can have a serious impact on evacuations.

• For most purposes, seven stories or higher define a high rise.

• Generally a high rise structure is considered to be one that extends higher than the maximum reach of available fire fighting equipment.

Importance of High Rise Safety Training


The three primary goals of emergency planning are:

Protection of Lives Protection of Property Restoration of Normal

Activities and Operation

Creating a Baseline

Start with a baseline tool that can be customized to potential events, with must haves:

Additional or temporary security and support service personnel

• Negotiate a baseline agreement and commitment to resources beforehand

• Consider establishing baseline for potential extra coverage and redeployment of permanent staff

• Should have similar action plan for other service providers• Alignment of additional outside contractors


Creating a Baseline

Start with a baseline tool that can be customized to potential events, with must haves:

Communications Plan and Protocol

• Should have an assigned liaison --law enforcement, first responders, tenants, service providers and, if need be, media


Creating a Baseline

Emergency Plan Manual:1. Precise and Specific2. Practiced and Drilled3. Each type of disaster that has the possibility of occurring should

have a separate plan prepared


Policy

• Risk Assessment

• Emergency organization Structure

• Description and details regarding emergency facilities

Listing of emergency equipment and supplies

• List of mutual aid agreements

• Shut down procedures

• Evacuation procedures

Creating a Baseline

Creating a baseline (continued):

Training and Drills• A preparedness protocol will have no value without appropriate drills

and training. Testing is also critical, along with engaging other relative staff in these initiatives

Establishing the Role of Other Service Providers• There may be some overlap and necessity for some shared duties

during a preparedness event

Reports and Record Keeping• The need for a hand-held device or digital camera to record critical

data and information• Establishing a protocol for report writing, sharing and maintenance

Temporary Policies and ProceduresSecurity Role in Mitigation and Recovery


Shelter-in-Place


Shelter-in-Place is an emergency response designed to use the interior of a property for protection from various

hazards.

Shelter-in-Place

There are two types of Shelter-in-Place

Sealed:Designed to protect from exterior airborne toxic materials. Exterior of the building and individual locations should be sealed.

Examples that could lead to sealed shelter:• Exterior chemical attack• Radiological attack (dirty bomb)• Exterior Hazmat spill


Shelter-in-Place

Unsealed:Designed to protect building occupants from severe weather, civil disturbances outside the property.• Threatening individuals inside or outside the property.• No reason to seal the building from toxic materials• Remember an unsealed shelter can quickly become a sealed

shelter.


Shelter-in-Place

• Food supply• Water supply• Radio/TV

/Internet access• Landline

telephone or cell phone

• First Aid kit• Extra batteries


• Information on Shelter-in-Place

• Copies of emergency floor plans

• Employee roster• Fire Warden roster• Disable employee

roster• Employee/visitor

sign in sheet

Shelter-in-Place

CONDUCTING A SHELTER-IN-PLACE DRILL


Shelter-in-Place

Procedures for the Drill

• A building staff member should be assigned to each tenant during the drill.• Participants should receive announcements over the PA System or through your

mass notification system.• Participants should begin their Shelter-in-Place (SIP) Procedures. • After the announcement is made members building staff assigned to tenant should

enter the tenant SIP location and go over the SIP checklist.- Ask to visibly see supplies- Check off all items that are on the checklist

• Upon completion the BEAT member will ask if participants have questions and log the question.

- The staff member should not attempt to answer the question. Property Management should answer questions in a follow up email to all participants.

• Staff member should notify management to release participants from the SIP drill.• Drill complete.


Shelter-in-Place

• Follow-up email will be sent to tenant contacts immediately after the drill.

• Email will point out good points and opportunitiesto improve.

• If needed, recommendations on improving your current plan.

• Debriefing meeting with Emergency Responders to follow after all tenants have completed the SIP drill. Date to be determined.

• Share best practices with other tenants


Post Drill Procedures

Threats to High Rise Facilities




A threat is any indication, circumstance, or event with the potential to cause loss of or damage to an asset. Threats may be intentional, accidental or natural disasters. In the high rise setting security threats come in many forms.

Threats to tenants, staff and visitors:

• Aberrant Behavior

• Assault

• Assault and Battery

• Kidnapping

• Manslaughter

• Mayhem

• Murder

• Robbery

• Sex Offenses

• Stalkers

• Suicides



Threats to property and information include the following:

• Arson

• Burglary

• Cyber Attack

• Disorderly Conduct

• Espionage

• Larceny

• Sabotage

• Theft

• Trespass

• Vandalism



In the high rise setting life safety threats may include the following:

• Aircraft collisions• Bomb and bomb threats• Daredevils, protestors and

suicide• Elevator and escalator

incidents• Fires and fire alarms• Hazardous materials,

Kidnappings and hostage situations

• Labor disputes, demonstrations and civil disorder

• Medical emergencies

• Natural disasters (earthquakes, tsunamis, volcanoes, heat waves, storms, floods and landslides)

• Contractible diseases (pandemic influenza, severe acute respiratory syndrome, and tuberculosis)

• Power failures• Slip and Falls• Stalking and workplace violence• Traffic accidents• Water Leaks

Security Officer Training




The type of threats that High Rise Office buildings face makes it imperative that when recruiting, both proprietary and contract security officers candidates must have the ability to not only perform normal security functions but also be trained to respond accordingly during building emergencies such as fires, earthquakes, medical emergencies, bomb threats, floods and power failures.



Security Officers in addition to post procedures, security systems and access control equipment Officers must also be trained on all building life safety functions such as:

• Building Fire Panels and Life Safety Systems• Building Public Address System• Building Emergency Action Plan• CPR and Automated External Defibrillator



As security industry leaders, we must be consistent with the type of training we require Security Officers to receive. Each region requires an high amount of in class training conducted either by the vendor, a third party or the Director himself. Areas of training are but no limited to:

• Bomb Threat Procedures

• Fire Prevention

• Surveillance

• Behavioral Recognition Patterns

• Improvised Explosive Devices

• Hostage Situations

• Active Shooter Situations

• HAZMAT Situations

• Suspicious Package Training

• Work Place Violence Training

Tenant and Staff Training


Security Officers should not be the only group trained and drilled on responding to emergency situations.

Also to receive training:• Tenant Fire Wardens• Property Management• Engineering• Janitorial Staff• Parking Attendants• All other departments that assist in the day to day

operation.

Tenant and Staff Training


Brookfield Regional Directors training for Building Emergency Action Team B.E.A.T. and Fire Wardens are usually held Quarterly and consist of:

• B.E.A.T. and Fire Warden Evacuation Drills• B.E.A.T. and Fire Warden Shelter in Place Drills• B.E.A.T. and Fire Warden CPR/AED Training• B.E.A.T. and Fire Warden Bomb Threat Training• B.E.A.T. and Fire Warden Active Shooter Training• B.E.A.T. and Parking Vendor Vehicle Inspection• B.E.A.T. and Fire Warden Mailroom Training

Boston Bombing 2013


Boston Bombing 2013

Boston Bombing

• On 15 April 2013, at approximately 2:50 p.m., two explosions occurred in quick succession near the finish line of the Boston Marathon, killing three people and causing numerous injuries.

• Two devices were located less than a block apart, and functioned within 10-15 seconds of each other.

• Both devices were concealed in backpacks and placed where spectators were gathered.


Bomb Placement

First Explosion Second Explosion


Tenants self-evacuated via the

front entrance

Pressure Cookers

• The Boston bombings highlight the use of IEDs to target large gatherings, such as special events, in order to inflict mass casualties.

• Pressure cookers have been referenced in extremist publications such as Inspire and the The Anarchist Cookbook.

• Examples of previously attempted or plotted IED attacks using pressure cookers include:

May 1, 2010: one of three devices used in the attack in Times Square.

May 24 2012, PFC Naser Jason Abdo was convicted of attempted use of a weapon of mass destruction. On August 10 2012, was sentenced to two consecutive sentences of life in prison, plus 60 years. He was in possession of bomb-making components, including two pressure cookers.


Special Event Planning

• Train staff to look for suspicious devices

• Remove storage containers

• Track pre-event internet chatter

• Create vigilance protocols

• Be aware of secondary devices, especially at anticipated assembly areas and evacuation routes

• Ensure surveillance system is working properly

• Establish list of key contacts

• Maintain situational awareness

• Identify key employees

• Report potential indications of pre-operational and suspicious activity


Moore, Oklahoma May 20, 2013


200 MPH winds40 minutes of terror

Preparedness Cycle


Recovery

PlanningTraining

Response

Communication

Five Key Stages

The Event

Handy Resources

• www.asisonline.org

• www.boma.org

• www.dhs.gov

• www.cdc.gov

• www.nfpa.org

• www.fema.org


http://www.asisonline.org/

http://www.boma.org/

http://www.dhs.gov/

http://www.cdc.gov/

http://www.nfpa.org/

http://www.fema.org/


Attendee Questions

Thank You for Attending!

LaNile DalcourBrookfield Office Properties

[email protected]


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