“ST. KLIMENT OHRIDSKI” UNIVERSITY – BITOLA SELF … · Bitola was established for the purpose...

Assessment of the quality of the study programme

2017

“ST. KLIMENT OHRIDSKI UNIVERSITY” - BITOLA

Self-evaluation Committee

“ST. KLIMENT OHRIDSKI” UNIVERSITY – BITOLA

SELF-EVALUATION REPORT for the period of 15.09.2012 – 31.12.2016

(related to the realization of the external evaluation)

Prof. d-r Sasho Korunovski Prof. d-r Marija Malenkovska Todorova

Rector Head of the Self-evaluation Committee

__________________ __________________

“St. KLIMENT OHRIDSKI” UNIVERSITY – BITOLA SELF-EVALUATION COMMITTEE

2015/2016 – 2019/2020

Academic staff:

1. Prof. d-r Marija Malenkovska Todorova,

Faculty of Technical Sciences – president _____________________________

2. Prof. d-r Izabela Filov,

Higher Medical School – secretary _____________________________

3. Prof. d-r Cane Mojanoski,

Faculty of Security _____________________________

4. Prof. d-r Dean Iliev,

Faculty of Education _____________________________

5. Assoc. prof. Anastas Džurovski,

Faculty of Law _____________________________

6. Assist. prof. Ilija Hristoski,

Faculty of Economics _____________________________

7. Assist. prof. Nikola Rendevski,

Faculty of Information and Communication Technologies _____________________________

Students:

8. Elena Ќoseska,

Faculty of Tourism and Hospitality _____________________________

9. Lora Kostovska,

Faculty of Biotechnical Sciences _____________________________

CONTENT PAGE INTRODUCTION ......................................................................................................................................................... 1 NATIONAL AND INSTITUTIONAL CONTEXT ............................................................................................................... 1

Establishment and development ....................................................................................................................... 1 Regional and national context ........................................................................................................................... 2 Legal status and autonomy ................................................................................................................................ 3

I THE FUNDAMENTS OF INSTITUTIONAL DEVELOPMENT ......................................................................................... 4 1. Mission, vision, objective, priorities .............................................................................................................. 4 2. Quality culture ................................................................................................................................................ 4

II GOVERNANCE, MANAGEMENT AND DECISION-MAKING ...................................................................................... 6 1. University structure – management and decision-making bodies ................................................................. 6

1.1. Funding ................................................................................................................................................ 7 1.2. Human resources ................................................................................................................................. 8

1.2.1. Quality assessment of the academic staff and notification of scientific-research, developmental and applicative activity results ................................................................................. 10

2. Teaching and learning .................................................................................................................................. 11 2.1. Study programmes and students ....................................................................................................... 11

2.1.1. Design and approval of programmes ...................................................................................... 11 2.1.2. Students (Students and student centered learning and assessment) ...................................... 13 2.1.3. Physical resources and technical capacities ............................................................................ 15 2.1.4. Students informing process ..................................................................................................... 15

2.2. Information management .................................................................................................................. 16 3. Research ....................................................................................................................................................... 16

3.1. The system of supporting the scientific-research activity .................................................................. 16 3.2. Linking education and research .......................................................................................................... 17

4. Service to society .......................................................................................................................................... 18 5. International cooperation and internationalization .................................................................................... 18

III INSTITUTIONAL MONITORING ............................................................................................................................ 20 IV SWOT ANALYSIS .................................................................................................................................................. 20

1. Strengths ...................................................................................................................................................... 20 2. Weaknesses .................................................................................................................................................. 21 3. Opportunities ............................................................................................................................................... 21 4. Threats ......................................................................................................................................................... 22

CONCLUSION AND RECOMMENDATIONS ............................................................................................................... 23 ANNEXES .......................................................................................................................................................... 23

Annex 1 – Tables ........................................................................................................................................ 24 Annex 2 – Charts ....................................................................................................................................... 47 Annex 3 – Questionnaires ......................................................................................................................... 62 Annex 4 – Presenting student survey results in tables and charts............................................................. 63

Assessment of study programmes ..................................................................................................... 74 Assessment of academic staff activity ................................................................................................ 93 Assessment of supporting staff teaching activity ............................................................................. 107 Assessment of study programme quality and the teaching activity at

The second study cycle .............................................................................................................. 119 The third study cycle .................................................................................................................. 150

Annex 5 – Action plan and capacity for changes ..................................................................................... 181

Self-evaluation Report

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INTRODUCTION

The Report on the self-evaluation process of “St. Kliment Ohridski” University – Bitola is an official document containing the self-assessment results pertaining to the overall activity of the institution in the period between September 15, 2012 and December 31, 2016. The Report has been prepared by the Self-evaluation Committee of the University (appointed by the University Senate on September 23, 2015) to serve as a basis for the coordinated external evaluation of the University. Pursuant to the University Statute provisions, the Committee is composed of 9 members (7 academic staff and 2 student representatives), taking into consideration the principle of equal representation of all education-scientific areas represented at the University. The process of analyzing and assessment of University capacities for realization of higher education and scientific-research activities, has been conducted in accordance with EUA Institutional Evaluation Standards, EUA Institutional Evaluation Programme Guidelines and the national legislation (Law on Higher Education in the Republic of Macedonia and the Guidelines and Criteria for Quality Assurance and Assessment of Higher Education Institutions and Academic Staff in the Republic of Macedonia). In this context, this Report is based upon the Self-evaluation Report for the period related to the academic years 2012/2013 through 2014/2015, including the relevant quality indicators by December 31, 2016, date inclusive. The views of the three study cycles students on the study programme quality, on the quality of academic and supporting staff, presented in this Report, are obtained through the student survey carried out in the course of October, 2015. The positive sides, but also the weaknesses, have been identified based upon the self-evaluation of the 12 University units, the data provided by the University central administrative unit, the results of the student survey organized and conducted by the Self-evaluation Committee, as well as on the results of the SWOT analysis. They are aligned with the undertaken activities and measures toward the strengthening the University position, role and relevance in the higher education and scientific-research national as well as wider regional development. Pursuant to the legal procedure, the Report has been adopted at a session of the Self-evaluation Committee, then, discussed and adopted by the Rector’s Board and the University Senate, and published on the University web. With regards to positive aspects/difficulties of the self-evaluation process, the objectively complex conditions in which it was carried out, involve the following: the dynamic of the self-evaluation process, the deadlines for organization and realization of every stage, the location and the specific features of University units, the scope, the type and the availability of data. On the other hand, the possibilities for objective analysis of the academic environment represent a sound basis for proposal and practical realization of measures with expected positive impact on its future characteristics.

NATIONAL AND INSTITUTIONAL CONTEXT

Establishment and development

“St Kliment Ohridski” University – Bitola was established on April 25, 1979, with the signing of Decree for Association of the following six higher education and two scientific institutions: Faculty of Economics – Prilep, Faculty of Law – Bitola, Faculty of Technical Sciences – Bitola, Faculty of Tourism and Hospitality – Ohrid, Pedagogical Academy – Bitola, Higher Agricultural School – Bitola, the Tobacco Institute – Prilep and the Hydro-biological Institute – Ohrid. In the years that followed, driven by their interest in further institutional development, the following institutions joined the University, with a status of accompanying membership: National Institution and University Library “St Kliment Ohridski” – Bitola (1980), Students Dorm “Kocho Racin” – Bitola (1981), the Institute of Old Slav Culture – Prilep (1985), the Higher Medical School – Bitola (1988) and the Students Dorm “Nikola Karev” – Ohrid (2017). The education of professionals in the area of social, biotechnical, technical and technological, information, and partly in the area of health-care sciences has a many-year tradition cherished at the University. The very beginnings date as far back as the year 1960 when the Higher Agricultural School was established in Bitola and the Higher School of Economics and Book-Keeping in Prilep. The next year, 1961, the Higher Technical School in Bitola was established for the purpose of educating professionals in the area of technical sciences. The


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Pedagogical Academy in Bitola was established in 1964, whereas in 1970, the Higher Touristic School. In the academic 1970/71, the Center for Law Studies, as a branch of the Faculty of Law – Skopje, was opened. In 1977, the Higher Technical School in Bitola grows into a Faculty of Technical Sciences with three departments: mechanical engineering, electrical engineering and traffic and transport engineering. The scientific-research activity has even a longer tradition and dates back to year 1924, when the Tobacco Experimental Center in Prilep was set up, becoming the first organized scientific-research institution on the Balkans. In 1936, this Center grows into the Tobacco Institute, whereas a year before, in 1935, the Hydro-biological Institute in Ohrid was established as a scientific-research unit examining the flora and the fauna of the Ohrid Lake. In the recent period, the Faculty of Technology and Technical Sciences, the Faculty of Law and the Faculty of Veterinary Medicine have been established following the adoption of law passed at the Macedonian Parliament and verified by the President of the Republic of Macedonia, the transformation of the existing Police Academy into Faculty of Security, as well as the formation of the Faculty of ICT as a legal successor of the Faculty of Administration and Information Systems Management took place.

Today, the University comprises of 12 units – 10 faculties, a higher vocational school and a scientific institute, as well as 5 accompanying members (Annex 1 - Table 1). The total number of academic staff is 312, the number of casual staff – 49 and that of the supporting staff is 27. The administrative units employ 223 full time employees and 22 casually employed persons. The total number of students enrolled at the three study cycles is 7047.1

Regional and national context

The University is seated in Bitola, in the Southwestern region of the Republic of Macedonia. However, the University realizes its higher education activity in a wider context throughout the country, as several of its units as well as their branches are located in various cities of Western and Central Macedonia, alongside Bitola, such as: Prilep, Ohrid, Skopje, Veles, Kichevo and Struga. According to the data provided by the State Statistical Office, the area where the University units and/or branches whereof are located, is inhabited by less than 2/3 of the total population of the country.2 In the last 11 years the population growth rate has decreased from 2.7‰ in 2004 to 1.3‰ in 2015, which is directly linked to the decrease in the number of potential candidates for enrollment (age group between 18 and 25 years). The situation is worsened in the last decade due to the increased rate of migration in this area (according to EUROSTAT data3). Besides, the decrease in number of enrolled students is also influenced by the emergence of recent newly-established public and accredited privately owned higher education institutions in our country. The participation of specific sectors in the national gross domestic product, according to data obtained from the State Statistical Office, for the period between 2014 and 2015, involves distribution of major shares of income among: trade and service sectors - 55%, industry - 10-12% and agriculture - 10%. This distribution is exactly in function of the academic offer and the profiles educated at the University (technical, information, technological and biotechnological sciences, economics, law, education, tourism, security, nursing and veterinary medicine). In addition, the Report of the Employment Service Agency4 foresees increased national labour market demand of the following profiles (with completed higher education and post-graduate studies): computer programmer, professionals in informatics, mechanical engineer, mechanical technologist for maintaining process equipment, electronic engineer, electrical engineer, graphic engineer, marketing agent, software developer, database administrator, accountant, economist, lawyer etc., which, definitely adds to the attractiveness of the study offer of our University.

1 Data referring to a.y. 2016/2017 2 Downloaded on February 28, 2017, source: http://www.stat.gov.mk/IndikatoriTS.aspx?id=2 3 Downloaded on February 28, 2017, source: http://ec.europa.eu/eurostat

4 Downloaded on November 26, 2015, source: Yearly Report for 2014 – Employment Service Agency: www.makstat.stat.gov.mk

http://www.stat.gov.mk/IndikatoriTS.aspx?id=2

http://ec.europa.eu/eurostat

http://www.makstat.stat.gov.mk/


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With regards to specific knowledge and skills that the potential employment candidates with higher degrees of education need to possess, the emphasis is put on the foreign language skills, basic and advanced computer literacy, communication skills, team-working skills, data handling skills, marketing, sales and managing skills, too.

The University, through the improvement of structure of units, is efficiently adapting itself to and creating conditions for education of professionals in accordance with the momentary and prospective future demand of the national labour market. Also, in the last few years, a remarkably increased interest in employing professionals with competences and skills like those that can be gained through the academic offer of some of our units (Faculty of ICT, Higher Medical School, Faculty of Technical Sciences) is present on the European labour market.5

Legal status and autonomy

The University is the highest autonomous public higher education and scientific institution, whose activity is regulated by the Law on Higher Education in the Republic of Macedonia and the University Statute, endorsed by the founder of the University, the Macedonian Parliament. Pursuant to the provisions in the cited acts, the University is integrated. The Statute is an act that, beside other things, regulates the authorization of the University and its units, their representation and presentation, the autonomy in practice, the role, the tasks, the activities, the rights and responsibilities of the units, the internal organization of the University, the development, the financing and the property of the University and its units. The Rulebooks of the University units are specific acts adopted for the purpose of regulating internal relations and specific activities of the units and they are derived from the University Statute provisions. Speaking of the legal and regulatory dimension, it can be noted that since its establishment, the University has mainly been focusing on adopting regulation acts in correlation with the established legal system characteristics of the period in question, like the most significant institutional acts (Statute), regulations regarding the study process in all study cycles (rulebooks on the study process, on ECTS), regulations determining the criteria and the procedure for advancement of staff (Rulebook on the unique criteria and the procedure for advancement of staff), regulations pertaining to the publishing activity (Rulebook on Publishing activity), intensifying student and staff mobility and fine-tuning with the rules of international mobility (Rulebook on national and international mobility), enhancing the inter-institutional cooperation within the country and abroad (participation in international projects, signed bilateral agreements) etc. As per university autonomy, in accordance with the Law on Higher Education, the University is free to decide on its mission, structure and activities, on the management of educational and scientific-research potentials, the cooperation with other public and/or private universities and educational institutions, the international cooperation, publishing activities, study programmes and other forms of study offer etc. Still, in the process of decision making with regards to its activities, the University acts in accordance with the law and the bylaws, which among other things, lead to publicity and transparency of work, for which the Rector submits an annual Report to the Parliament of the Republic of Macedonia – the founder of the University.

The activities related to self-assessment of the University work involving establishment of procedures for quality assurance and control, were realized within the frames of the first self-evaluation process in 2002. Based upon the results obtained, external evaluation followed in 2003 by the EUA evaluation team. The EUA team conducted a follow-up process of external evaluation the following year in order to get an insight into the measures taken in order to overcome the detected weaknesses. The next self-evaluation process on University level was conducted in 2012 preceded by the student survey, carried out in 2009.

5 Downloaded on February 27, 2017, source: https://epso.europa.eu/career-profiles_en

https://epso.europa.eu/career-profiles_en


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I THE FUNDAMENTS OF INSTITUTIONAL DEVELOPMENT

1. Mission, vision, objective, priorities

The universal mission of the University is about generating knowledge and science, as well as generating and safeguarding the cultural values of the society. Within these frames, the primary mission of the University is to offer quality education of young professionals and producing qualified, accomplished experts, competitive on both the national and international labour markets. The vision for an integrated University stems from the mission and incorporates several significant segments:

An academic community of free individuals: teachers, researchers, students

University integrated within the national and international environment

University with high degree of internal institutional cooperation and coordination

University – transparent to the public

University with successfully implemented European and international standards

University with quality academic and research process

University with achieved flexibility and dynamism of the learning process and the study cycles

University with recognised academic and professional study programmes. The objective of the University, as a second oldest university in Macedonia, or, what is it trying to do, is to actually realize the vision of functionally integrated university with adequately valorized role and position, both within the national and the European Higher Education Area. The institutional uniqueness of the University as medium-sized, yet of a comprehensive profile, lays the grounds for the realization of specific segments of the University vision to a great extent, at the same time leaving enough space for adapting to the momentary tendencies in the national higher education policy. The University is trying to justify the maxim: Academic community of free individuals: students, teachers, researchers and recognized study programmes, and it focuses on the students, study programmes for all three study cycles and the carriers of the study programmes – the academic staff. Taken from the mission of the University and its structure of institutions mainly oriented towards education (faculties and higher vocational school), it becomes clear that it is an institution predominated by teaching and learning activities. However, the desired balance between teaching and learning and research and service to society is achieved by means of specific defined forms and activities that are actually the subject of interest of the chapters that follow. In addition, the subject of these chapters is the detailed representation of the relation between the University and the wider community (external partners, local and regional government). The academic priorities of the University are in correlation with the characteristics of the national and institutional context, that is to say, the state higher education policy, the labour market demand and the very University structure. With regards to the degree of centralization / decentralization of the University, it is important to point out that the institutional bodies and authorities are granted different levels of governance, management and decision making, depending of their jurisdiction (Chapter II, Heading 1). Besides, the University represents a legal entity with centralized budget with increased control and management over it, but also the constituent units have their sub-accounts to rationalize the functioning, at the same time increasing their responsibility and accountability.

2. Quality culture

The quality policy is based on continuous building, upgrading and spreading the quality culture, as well as cultivating, stimulating and developing the positive values in the realization of university activities and wider in society, via an installed system of institutional structures, policies, processes, internal and external factors. The University system of quality assurance is aiming at achieving the highest degree of quality of academic, scientific-research, artistic and applicative activity, as well as the professional and administrative ones of the University and its units, via critical insight into the conditions in every sphere of work and promoting the quality


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culture. The quality assurance activities are implemented, monitored and revised by the University Self-evaluation Committee and those of the University units, as principal elements of institutional organization of the quality assurance system. In accordance with the defined mission (“offering quality education of young professionals and producing qualified, accomplished experts, competitive on both the national and international labour markets”), supporting the development of quality culture involves practical realization of strategic developmental objectives of separate, mutually inter-related segments of work: management and administration, teaching and learning, scientific-research activities and social accountability. The participation and responsibility of all internal and external stakeholders, in accordance with the characteristics of the national and the institutional context of functioning, is a precondition for effective activities within the frames of the quality assurance system. The relationship between the University management and the quality assurance system is, among other things, founded upon the clear definition of the way in which the performance, analysis and monitoring of the key processes within the institution are measured (Chapter II, Heading 1). In this sense, having in mind the importance of formalizing the institutional quality assurance system and the transparency of processes, the University management supported the involvement of task units (Self-evaluation committee members) in the preparation of significant acts in this area – Rulebook on Quality Assurance, Guidelines for self-evaluation procedures and student survey, as well as web-based application design for collecting statistical data relevant to the realization of self-evaluation procedure. The introduction of ISO 9001:2015, used for certification of the University central administrative unit and the adoption of the Code of Ethics that states the rules for ethical behavior of staff and students, are in function of strengthening the institutional capacities for quality assurance and control. The involvement of academic staff in the quality assurance procedures is manifested above all, through their daily-basis engagement in the teaching process, the learning outcomes, the scientific-research activity, the achievement of academic integrity and academic freedom, but also in the managing and decision making related to specific bodies and authorities on University/unit level(s) in accordance with the national and institutional legal acts (Chapter II, Heading 1). The key role of the students in organization and realization of the higher education activity directly results in clear and institutional definition of their activities and responsibilities in relation to quality assurance. Namely, according to the University Statute, students are actively participating in the work of the University Senate as a managing body, in the work of the Rector’s Board and all committees, including the Self-evaluation one (Annex 1 – Organizational Scheme 1). On the other hand, the views on various issues related to the functioning of the units expressed in the student survey are taken into account when designing corresponding measures for improvement of the unit(s) (and the University as a whole), and, in addition, when it comes to appointment of staff. Quality assurance involves responsibility of external stakeholders, as well, when it comes to institutional development, human resources, study programme quality, employability of graduated students, University service to society (Chapter II, Heading 1). The activities for self-assessment of work are coordinated and conducted by the Self-evaluation Committee, based upon: Law on Higher Education, the Guidelines and criteria for quality assurance and assessment of higher education institutions and academic staff in the Republic of Macedonia, the Rulebook on Quality Assurance, Rulebook on organization, functioning and decision making, accreditation and evaluation methodology and accreditation and evaluation standards and other issues related to the Higher Education Accreditation and Evaluation Board, Rulebook on compulsory components incorporated in the first-, second- and third-cycle study programme outlines, and many other national acts and bylaws, as well as the Rulebook on credit transfer system and transition between study programmes and between University units, the Rulebook on terms, criteria and rules for enrolment and studying on first, second and third study cycles, the Rulebook on mobility to other universities in the country and aboard, the Rulebook on criteria and procedure of staff advancement, the Rulebook on publishing activity, the Code of Ethics, the Rulebook on professional improvement of University staff, the Rulebook on support of talented and gifted students.


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The Law on Higher Education determines the frequency of the self-evaluation process and on University level it is performed in a three-year interval, whereas the student survey, at unit level, is conducted every year. The results obtained through these processes, after being analyzed, are used in a process of making important decisions related to the continuous institutional development based on an Action plan encompassing the overall University activity. Additionally, the legal obligation of submitting Self-evaluation Report of the University to the Ministry of Education and Science, prepared on the basis of the guidelines adopted in accordance with the national context, further strengthens the role of the quality assurance system at all institutional levels. II GOVERNANCE, MANAGEMENT AND DECISION-MAKING

The fundamental development instructions turned operational, or how the institution is trying to do it, understands the existence of efficient governance and management structure and the kind of policies the institution has in place for taking up measures and procedures in the institutional governance, management, decision making and quality culture assurance referring to academic and research activities, to internationalization and social justification.

1. University structure – management and decision-making bodies

The University functioning is organized both horizontally and vertically, represented by several bodies that, alongside academic and administrative staff of the University/units, involve students and external stakeholders. Coordination of University and its units’ activities is provided via the functioning of the University Senate, the Rector’s Board and the Rector of the University, as top management (Annex1 – Organizational Scheme 1). They, in accordance with the responsibilities stipulated in the Law on Higher Education and the University Statute, respecting the pronounced provisions and procedures, are entitled to and have the responsibility to propose, adopt and putting in effect the decision for rectifying the weaknesses and problems detected in various segments of University work, having in mind the institutional profile and the defined mission and vision. Also, the planned activities in the frames of the Action plan are based on the developmental objectives of the University with the above bodies as main carriers and implementers, accountable for their realization. The University Senate is the highest managing and decision-making body of the University, chaired by the Rector. The Senate is composed of academic staff, scientific-research staff and representatives of the accompanying units and students, elected by secret balloting. The scope of the Senate authorities encompasses: adopting the University Statute, decisions with regards to academic, scientific, artistic and applicative activities, endorsement of study programmes, determining the scientific/artistic areas, academic fields and areas, academic disciplines per unit, decisions for establishing internal organizational units, endorsing the annual reports on the University functioning, approving the annual financial plan, adopting the statements of financial position and annual balance sheet related to the University finances, confirm the advancement to the position of a full professor, propositions to the Inter-university conference with regards to norms and standards for performing higher education activity, adopting rulebooks, Diploma Supplement format, the title and documents related to completing the higher education and to the terms and procedure for annulment of issued diplomas, establishing the self-evaluation committee of the University, selection of its members etc. The members of the Rector’s Board (Annex 1 – Organizational Scheme 2), beside the Rector and the vice-rectors, are the deans of the faculties, directors of the higher vocational schools, directors of the accredited scientific institutes and a student representative. The Board is headed by the Rector and the University Secretary general takes part in its work, as well, but has no right to vote, just as the directors of the accompanying members when discussing matters of interest for their institutions. The Board defines and publishes the calls for enrolment of students in the first, second and third cycles upon previous endorsement by the Government, gives opinions on the study programmes, adopts decisions related to the international


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cooperation of the University, determines the participation and co-financing fees for students, regulates the diploma issuance, decides on the publishing activity of the University etc. The Rector governs the whole University (responsible for providing the legality and statutory functioning of the University and its units, the Rector submits, to the Senate and the Rector’s Board, propositions, decisions and other general acts and conclusions related to issues in their sphere of activity, brings decisions about the material and the financial issues that do not fall within the authority of the Senate, confirms the election and/or dismissal of deans/directors, gives proposals for internal University organization, initiates and manages the international cooperation, manages the University property and takes care of its maintenance), whereas the vice-rectors have their own specific areas of governance (Annex 1 – Organizational Scheme 1). The Rector, the vice-rectors and the Secretary General are the top management of the University. For the purpose of discussing matters of and offering propositions related to issues in the realm of activity of the managing bodies, as well as defining recommendations, opinions and solutions with regards to the most important areas of the University activity, there are several committees functioning in the frames of the University (Annex 1 – Organizational Scheme 1). The involvement of external stakeholders in the University governance and decision-making is foreseen in the frames of the University Council, in accordance with the Law on Higher Education. The Council is composed of University representatives (staff and students) in line with the members nominated by the founder of the University, the organization of employers and the local self-government. The main task of the Council is to monitor the functioning of the University and the fulfillment of tasks and responsibilities in accordance with the Law, the degree of compliance with the legal acts, the rational utilization of human and material resources, as well as any other activity defined in the act of establishment of the University and in the Statute that does not breach the University autonomy. The correlative to the University Council on unit level is the faculty/higher vocational school Board for Trust and Confidence with the Public. The governing bodies of the 12 constituent University units involve the management, the Dean’s Office and the teaching-scientific/teaching/scientific council of the unit and other organizational units which, depending on the scope of their activity, the specific requirements of the units and the resulting responsibilities, are accountable for the functioning of the units. It is important to point out that, the teaching-scientific/teaching/scientific council of the unit is, among other things, responsible for electing staff to the positions of assistant professor and associate professor, as well as to lecturing positions, and recommends study programmes to the University Senate. The degree of autonomy of the governing, managing and decision-making bodies is determined by the provisions in the Law on Higher Education, the University Statute and other legal acts adopted at University and/or unit level. The professional University administration encompasses the central administrative unit – the Rectorate and the administrative units of the University members. The central administrative unit of the University – organized

in several sectors (Annex 1 – Organizational Scheme 3), is managed by the Secretary General, whereas the administrative units of the University members are managed by the secretaries of the respective University unit.

1.1. Funding

Being a public institution, a big share of University funding comes from the public budget of the Republic of Macedonia. However, the biggest share of income derives from own resources (students fees and co-financing, rentals and leases, educational, scientific, applicative and consulting services offered to the public sector), and part of funding resources come from participation in international projects. Decisions about budget allocations, along with the initiating and proposing of new solutions, are the responsibility of the University managing bodies and those of its units, as described in the first heading of this Chapter. The budget, in accordance with the purpose, is primarily distributed among incomes, overhead expenses and capital investments. On the other hand, the investment in fundamental and applied scientific research, in the modernization of the research structure, the training and professional improvement of


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scientific-research staff, the purchase of literature, the access to data bases etc, are supplied by own funds, fees and co-financing of students in the first, second and third study cycles (Annex 1 – Table 28). This kind of distribution of financial resources is not completely based upon the realistic needs of the University and its units. For the most part, the University units are in a not so favorable financial situation. As the budget funding is not based on the realistic calculation of costs of study per student, especially per student for whose education a continuous laboratory work and application of lab equipment is required, including material and technical means (such are the students of the Faculty of Veterinary Medicine, the Faculty of Technology and Technical Sciences, the Faculty of Biotechnical Sciences, the Higher Medical School), the budget share does not suffice for realization of a quality academic and research activities. On the other hand, even the own University resources cannot be considered enough to satisfy the needs of the units, particularly with regards to the modernization and improvement of the scientific-research activity. Additional funding comes from the participation of the University and/or its units in project activities. Thus, in the past years, the University managed to procure equipment with support provided through several international projects (TEMPUS) and to establish various structures (KREDO center), that contributed to improving and supporting the functioning of the institution to ascertain extent. At the moment, there are three on-going IPA CBC projects, which, among other benefits, contribute towards the improvement of the financial, material and technical condition of the Higher Medical School, the Faculty of Biotechnical Sciences and the Faculty of Tourism and Hospitality. This is also the case with the Faculty of Security via its participation in a HORIZON 2020 project. During the last analyzed year, the University has at disposal 622,852,101.00 MKD, with 259,149,700.00 MKD, or 41%, coming from the national budget, 322,440,161.00 MKD, or 52%, from own resources, 40,399,593.00 MKD or 6.5% from projects and 565,273.00 MKD, or 0.09% from renting and leasing (Annex 1 – Тable 2). The analysis of incomes for the consecutive years: 2012, 2013, 2014, 2015 and 2016, shows steady decrease in the total funds, and it is mostly the case for the last year, with minus 70,054,920.00 MKD, as compared to the previous. This is predominantly due to the decreased income from own resources.

1.2. Human resources

According to the data obtained from the Central administrative unit of the University (Annex 1 – Table 10, Annex 2 – Chart 1), the variations in the numbers of academic staff (full-time and casually engaged) at each of the three study cycles, for the analyzed years, on University level, are actually, insignificant. These data, with regards to the University units, imply that, for the most part, the units employ their own academic staff, in figures that provide sustainability of study programmes, as well as steady realization of the set educational aims, on the long run. The increased number of visiting staff, a characteristic of the Faculty of Veterinary Medicine and the Higher Medical School, is actually a result of the relatively short period of functioning of the Faculty (established in 2008) and to the type and specific features of the activity of the School. For the period that follows, it is expected that the Faculty of Veterinary Medicine will overcome the problem of hiring casual staff, as the process of preparing their own staff has already started rendering certain results and it is a matter of finalizing the institutional procedure for regulating the job positions of staff engaged on full-time basis. In addition, this can be

confirmed by analyzing the Annex 1 – Table 10 and 11, Annex 2 – Charts 2, 3, 4, 5 and 6, making it obvious that the number of staff in various titles (both full-time and casual), on University level, provides quality and continuity in performance (Norms on the required staff figures). The age structure of the employed academic staff, on University level for the analyzed period, is in

accordance with the acquired titles (Annex 1 – Тable 11, Annex 2 – Charts 2, 3, 4, 5 and 6). The total number of students of all three study cycles, compared to the total number of employed staff, is in accordance with the standards and norms determined in the legal acts (Norms on the size of the groups of

students for lectures and tutorials) (Annex 1 – Тable 12 and 13, Annex 2 - Charts 17, 26 and 27). Also, the Norms on teacher workload, in accordance with the national legislature (teaching an equivalent course of eight/ten hours per week), represent one of the fundamental principles the plan on coverage in a


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given academic year is based upon. Based on the available data, it is clear that the legal norms are mainly respected, except for the units with branches, where certain divergences are noted, due to the way the teaching is organized. The criteria and the procedure for appointment to the teaching, scientific-research and supporting staff positions, are stipulated in the Rulebook on the criteria and the procedure for appointment to the teaching, scientific-research and supporting staff positions at “St Kliment Ohridski” University – Bitola, that sets up and follows a transparent, fair and non-discriminatory procedure for employment and/or hiring of staff (Annex 2 – Charts 7, 8, 9, 10, 11, 12, 13, 14, 15, 16 and 17). The scientific areas, to which the appointments have been made, represent the basis for entrusting the teaching process to the academic and supporting staff and for providing the required competencies, as well. The quality of the academic staff is reflected through the published units of literature. The Rulebook on the University publishing activity sets the bases for organization and realization of activities (the editing procedure, approval, publishing, and authors’ fees). The University data base, as well as the data related to the publishing activity provided by the units and referring to the corresponding scientific areas, imply that there is substantial decrease in quantity during the self-evaluation period. One of the ways to overcome the present condition, could be considering establishment of specific funds in accordance with the above mentioned Rulebook, to serve as a tool for professional development of staff. Additionally, at some of the University units, the permanent professional improvement via financially supported staff attendance at scientific events (allocation of finances following previously defined criteria) is noted alongside the increased interest in organizing such events at our University (Annex 1 - Тable 26). In the direction of providing opportunities for professional development of teaching staff, is the many-year practice of the University for publishing bibliographic units of the academic staff. Namely, the University prepares and issues a Scientific Review, Horizons, (international edition since 2011), in Macedonian and English languages. Since mid-2013, in accordance with the Law on Higher Education provisions, the University has been a signee of an agreement that linked Horizons to the EBSCO data base and the network of e-books and scientific reviews. Since 2014, the Review has only an English language version. Due to the increased interest in publishing academic and scientific papers by the University staff and by academics and researchers from the Region, the Review has been divided into 2 separate editions in 2013, Horizons Series A dedicated to social and humanistic sciences and Horizons Series B – dedicated to Mathematics and Sciences, Technical Sciences and Technology, Biotechnological Sciences, Medical Sciences and Health Care. The quality of the academic staff can also be viewed in the light of involvement in the teaching process of institutions other than their primary ones, within the University, but also outside of it. Namely, there is an inter-institutional cooperation between the units and involvement of staff in the teaching process of all units, at the three study cycles. The academic staff of some of the units is engaged casually at higher education institution outside of our University, like the units of “St Cyril and Methodius” University – Skopje, “Goce Delchev” University – Shtip, FON University – Skopje, “St Paul the Apostle” University – Ohrid and the Military Academy in the frames of the Ministry of Defense. The staff of the Faculty of Tourism and Hospitality teaches at the Higher Vocational School in Leskovac, Republic of Serbia over a long period of time. In the direction of increasing the quality of staff is the conducting of the student survey and notifying students’ opinions about a given teacher. The general impression is that the students expressed themselves positively with regards to the preparedness and punctuality, personal culture and the mutual respect within learner-teacher relationship, and particularly with respect to the claim that exam questions are within the frames of the course and the foreseen basic literature, as well as that the teachers assess the quality of student achievement in an appropriate manner (Annex 4 – Presenting student survey results in tables and charts). Still, even beside the generally positive responses, the results imply high degree of discordance when comparing students results from different units. This is especially emphasized in statements regarding teachers’ application of modern teaching methodologies in the process, student motivation and involvement in the actual realization of the process, as well as the objectivity of assessment (Annex 4 – Presenting student survey results in tables and charts).


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The analysis of the responses to survey questions about the supporting staff shows that the students, to a really large extent, have positive attitude towards the quality of this staff. There is a remarkably high convergence of responses from various units with regards to the punctuality and realization of the foreseen classes and tutorials, personal culture, openness and availability to students, as well as their dedication and motivating the students to show interest in the subject. Less convergent are the responses related to the application of modern technology in the realization of tutorials and practical training (Annex 4 – Presenting student survey results in tables and charts). Teachers are encouraged in innovation in teaching methodology and the use of new technologies by constant involvement in projects, international cooperation relations and using personal funds for purchasing new technologies and equipment (Chapter II, Heading 2.1.3.). Depending on the specific needs, the units are in a possession of special equipment for continuous unobstructed realization of the teaching process. Thus, we speak about the two pianos and corresponding lecturing halls in the Faculty of Education, significant, highly professional and specific software packages at the Faculty of Technical Sciences, imaging human phantoms and similar teaching aids at the Higher Vocational School, completely equipped kitchen with appliances (donated by the European La Fondation Pour la Formation Hoteliere) providing opportunities for student training, practical work, catering etc. at the Faculty of Tourism and Hospitality and many others. In addition, the student survey results lead to the conclusion that students are generally satisfied with the applied teaching methodology and the appropriateness of the technical equipment of the units. The education – research relation is being built, strengthened and manifested via the organization of second and third cycle studies and implementation of the staff scientific-research experience gained through application of various forms of internationalization (Chapter II, Heading 3.2.).

1.2.1. Quality assessment of the academic staff and notification of scientific-research, developmental and applicative activity results

Based upon the provisions of the national and institutional legal acts, the appointment and promotion of the

academic staff (Annex 2 – Chart 7, 8, 9, 10, 11, 12, 13, 14, 15, 16 and 17), or, the quality of academic staff, is

done/assessed in accordance with the International Standard Classification of Education in accordance with

Frascati Classification of Science and Technology standards (ISCED).

The analysis of data related to the scientific area to which the academic staff is appointed leads to the conclusion that units, in general, respect the legal procedure for appointment to academic positions in accordance with the international Frascati classification, particularly after July 2010, when this legal provision enters into force. In the last three years, the University has participated in numerous international projects. In the analyzed period there are no nationally supported scientific-research projects, whereas, with reference to European projects, University participation in FP7, IPA, and HORIZON2020 is to be notified. Out of experience, it can be concluded that no remarkable utilization of EU project funds is evident for the period, implying that substantial encouraging of academic and supportive staff training activities is strongly recommended in the area of writing project proposals, in line with stimulating the University and EU member countries higher education institutions networking. In this situation, in April 2015, the Faculty of Technical Sciences organized a workshop on writing project proposals in the frames of HORIZON 2020, with the representatives of the Balkan Security Network and the European Training Academy. The period that is behind us is characterized by remarkable participation of academic and supporting staff at national scientific conferences, symposia and seminars. Taking part in domestic manifestations is an indicator of the cooperation among the academic, supporting and research staff of the University. The results obtained (Annex 1 – Тable 25) imply that for the most part, the staff present the papers orally, followed by making poster presentations, whereas the number of communiqués is the smallest. Usually, the academic and research papers accepted at University-organized conferences, are published in the international University Review Horizons. Apart from this, academic and research papers by the University staff are published in various international impact factor journals, following the specific scientific and


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professional interests. The increase in interest for publishing papers is lately due to the legal provisions related to academic promotion of teachers and supporting staff. In addition, the Faculty of Security organized several public presentations of results obtained through some of the scientific-research projects realized in the last few years, involving participation of students of all study cycles. In the course of the past three years, there are a significant number of defended doctoral dissertations and master and specialist theses at the University (Annex 1 – Тable 20 and 21). They are substantially enriching the corps of individual contributions and laying the foundations for recruiting academic and research staff to be successfully involved in the academic and research activities in the direction of strengthening the scientific-research capacity of the units.

The number of events (conferences, symposia, seminars and round tables) at unit level implies that, what is needed for the future is an increased engagement of the staff in organizing them, and in making efforts to increase their incidence (Annex 1 – Тable 26), but also to achieve a more functional connection between the units for the purpose of joint organization of events that tend to become internationally acknowledged activities of the University as a whole.

2. Teaching and learning

2.1. Study programmes and students

2.1.1. Design and approval of programmes

The four main objectives of higher education in Europe (education of professionals with sustainable employability that stimulates scientific-research work and innovations), are the goals that the whole University activity is striving to achieve. The design of new study programmes at unit level is based upon the Rulebook on compulsory components the study programmes of first, second and third study cycles are expected to respect and it is fine-tuned in accordance with the accepted European standards. In this sense, one of the requirements involves stating the main objective for designing a new programme that has to be in line with the University mission and vision. Besides, it is important to emphasize the need for and the benefit of including the employers and the alumni in examining the labour market demand as well as determining the descriptors of the learning outcomes, all for the purpose of sustainable employment. A positive example in designing new programmes is of course the survey of relevant industry capacities conducted by the Faculty of Technical Sciences.

The role of students in design and approval of study programmes is manifested through consideration of their opinion about the quality of programmes obtained via the student survey, as well as their participation in the bodies responsible for approval.

The formal institutional procedure for proposing and approving new study programmes has been regulated following a specific ISO procedure, according to which the units send their propositions, or outlines for the new study programmes to the University Committee for Academic and Research Issues (when speaking about first- and second-cycle programmes) and to the University Council of Doctoral Studies (when it comes to third-cycle study programmes). The material is then checked by the central unit officers, considering the contents and the compulsory components the programmes are to involve, as well as the response to the technical criteria foreseen in the instructions for designing new programmes. The Committee and the Council members, respectively, analyze the contents of the outlines and give their opinion on the quality and propositions for improvement, if any. The outlines are also examined by the Rector’s Board and after that, the Senate adopts a decision for approval. The accreditation decision is adopted by the members of the Board of Accreditation and Evaluation of the Higher Education – a body within the frames of the Ministry of Education and Science. Pursuant to the legal requirements, the study programme structure understands introducing compulsory and elective courses that provide grounds for a flexible study path. Also, the opportunities for student mobility and study period at European universities by means of participation in the ERASMUS+ programme, enable the


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students to design their study patterns to fit alongside other needs – coordinated by the ECTS and E+ coordinators.

The advancement of students in the course of the studies is provisioned in the rulebooks for studying and is provided through the linkage of courses within the study programme structure (required pre-requisites for enrolling next course). The smooth student progression from one cycle to another is foreseen in the design of the study programme guidelines containing information related to the possibility for continuing the education. The teaching process in the frames of the study programmes, provides the students with the opportunity of obtaining the intended learning outcomes (as a compulsory component of the respective programme), correspondent to the study programme level (general and specific descriptors). On a syllabus level, it is obligatory to name the specific objectives of the course and the competences the students are about to gain in the course of the studies, too. Moreover, the qualification obtained is a compulsory component of the study programme guidelines.

When it comes to the student workload, it is concluded that it can be located within the legal scope of 1500 – 1800 hours per year, and every study year is an equivalent to 60 ECTS credit points. These standards (contained in the Rulebook on ECTS) correspond to the accepted Bologna norms and principles. What is more, the analysis of the student workload over the study years, for all higher education institutions, shows certain balance and realistic estimation with regards to the ECTS credit points. Identical data are obtained with regards to second and third cycle students. Certain emphasis is put on the preparation of master/specialist and doctoral papers/dissertations, as a significant part of the student activities and engagements.

One of the compulsory elements of every study programme, in each of the study years of the first cycle, is the practical training. So, in order to respond to this requirement and for the purpose of improving the teaching process, field work and project realization, the units, based upon the specific characteristics of the study offer, cooperate with companies, government institutions and institutions and public enterprises of the local self-government. This compulsory component of study programmes provides opportunities for student placement upon graduation. In accordance with the legal responsibilities, the realization of the syllabi involves mandatory 10% clinical teaching that is to say, realization of lectures by outstanding experts from the industry and non-industry sector. In this context it should be pointed out that, in the future, in line with the contemporary tendencies on the labour market, a much more structured connecting with the industry, with the public and the private sectors, is to be achieved, via a qualitative and quantitative design and adaptation of the practical training of students, but also their competitiveness on the labour market.

The analysis of the student responses implies a generally positive assessment of the study programme quality. Namely, students positively, and with a rather high degree of consent, express themselves regarding the statements that the programme provides gaining corresponding knowledge and skills in accordance with the profession, that lectures are of high quality and the overall programme is modern and attractive. Students agree to a lesser degree in relation to issues about the respective share of practical segment of tutorials and their actual preparation for practical training (Annex 4 – Presenting student survey results in tables and charts). Based on the opinions given by the students, it is concluded that there is an emphasized need for: revising the teaching material in order to avoid the unnecessary repetition of topics and areas in the courses, introducing new topics in function of the professional profile formation and an increased, and at the same time qualitatively improved design of the practical training (Annex 4 – Presenting student survey results in tables and charts).

In order to achieve this, additional activities are necessary on the part of the units, related to the realization of student practical training – signing cooperation agreements with corresponding institutions in the region and wider, providing public transport for students to and from the place of the practical training, involving outstanding professionals from actual companies in the teaching process, designing practical training contents and determining the basic competences the student is to achieve in the course of the training for the corresponding discipline, control of the activities realized, as well as monitoring and supervision of regularity of attendance etc.


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2.1.2. Students (Students and student centered learning and assessment)

The degree of implementation of the so-called student centered learning approach within the organization and realization of the teaching and the learning process, or the key role attributed to students in the processes, is actually in function of the national and institutional contexts. The quotas for enrolment of students in the first year of first, second and third cycles, based on criteria depending on the cycle, are actually an incorporated part of the calls for enrolment announced by the University, but following final decisions by the Government of the Republic of Macedonia. The total number of students of all study cycles for every study year within the analyzed period is approximately 8000. In this sense, the analysis of the data obtained from the units, indicates that the total number of enrolled students in the first year of the first cycle, over the mentioned period, notes certain oscillations (Annex 1 – Тable 3), whereas for the second cycle, there seems to be some decrease in interest in the first four analyzed years, which is slightly improved for the current academic year. The decreasing tendency is not just a case with the University, but it is rather a condition shared by almost all higher education institutions in the country. This is due to the establishment of new institutions with similar study and scientific-research offer at all cycles, the migration rate, the economic condition of the population (particularly affecting the second-cycle enrolment rate), and the decline of interest for enrolment in recently introduced programmes very shortly after their approval. The interest for doctoral studies on University level, is generally increasing (except for the academic 2015/2016), resulting from the defined terms and requirements for enrolment of foreign students (Call for enrolment of students in the third study cycle) and the offer of joint studies with foreign higher education institutions (the study programme within the frames of the TEMPUS DOCSMES project at the Faculty of Economics). In the period between academic 2012/2013 and 2016/2017, there are a number of changes in the academic offer of all three cycles, based on various grounds (introduction of new programmes, temporarily inactive programmes, revocation of study programmes) in accordance with the Ministry of Education and Science instructions. According to the announced Call for enrolment of students in the academic 2016/2017 (Annex 1 – Table 4), the 11 University units (10 faculties and a higher vocational school) offer a total of 49 first cycle study programmes, with 1 integrated first and second cycle study programme at the Faculty of Veterinary Medicine, 36 four-year academic, 6 three-year academic and 6 three-year professional programmes. With respect to the diverse student categories, the students can attend English taught courses at two first cycle study programmes, but depending on the requirements of the incoming foreign students, there is also an opportunity for English language of instruction in various segments of study programmes. At the 11 University units (9 faculties, 1 higher vocational school and 1 research institute) 78 second cycle study programmes are offered (Annex 1 – Тable 5), 57 out of which are second-cycle academic studies with a duration of one (28) and two academic years (19) and 19 are one-year second-cycle specialist studies. 4 second-cycle programmes out of the total number are offered in English and one of them is offered only in English as a language of instruction. But, in the case of exchange students, here, just like with the first and third cycles, there is an opportunity for parts of other programmes to be organized in English (Annex 1 – Тable 5). The third cycle studies are organized at 9 of the University units – 8 faculties and the Tobacco Institute, with a total of 13 programmes and a three-year duration (Annex 1 – Тable 6). The first cycle students can attend the studies as full-time (49 study programmes) or part-time (available at 45 of the study programmes), whereas the second and the third cycle studies are most often organized in different modes of delivery, such as condensed teaching and other activities and/or mentorship system, with an adequate guidance and support from the teacher (Annex 1 – Тable 22 and 23), depending on the character of the study programme, the terms and conditions for studying, as well as the needs and the abilities of the students. The first cycle part-time student population (entitled to this status under strictly determined conditions in accordance with the provisions in the published Call for enrolment) is provided with corresponding support in the course of the studies in accordance with their needs. As per teaching methods, as prescribed in the instructions by the Board for Accreditation and Evaluation, there is a regular basis assessment continuously conducted. A variety of pedagogical methods and forms of teaching are flexibly applied in the process, depending on the characteristics of the study programmes. They


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encourage autonomy and responsibility in the students, as grounds for their participation in the shaping of the most adequate and useful forms of teaching. With regards to second and third cycle teaching methods, there is an evident share of team work, research work in laboratories and project work, in accordance with the higher level of studies. Student assessment procedures (according to instructions on national level) are stipulated in the rulebooks on conditions, criteria and rules for enrolment and studying at each of the three cycles. Additionally, the criteria for and method of assessment as well as criteria for grading are published in advance. Assessment is consistent, fairly applied to all students and carried out in accordance with the stated procedures. Various methods of assessment (testing, seminar paper/project, oral/written presentation) give the students an opportunity to demonstrate the extent to which the intended learning outcomes have been achieved. Students are given feedback, which, if necessary, is linked to advice on the learning processes. In accordance with the Law on Higher Education and other legal bylaws, the realization of teaching and the assessment of students of second and third cycle, is regularly carried out by two teachers - a practice, that is also becoming common for the first cycle as well. The continuous analysis of first cycle student achievements, records on regular attendance, final/mid term examination results and obtained average grades by means of submitting the so-called “syllabus planning and realization”, is one of the measures taken on University level with the purpose of analyzing the student progression and increasing the quality of teaching process in line with the improvement of the assessment procedure. In this context are also the analytical data related to the assessment of first cycle students in the course of the four years that are the subject of analysis. The data also reveal that the percentage of students taking final exams is lower than that of students who achieve final grades by taking mid-term exams, with an achieved average grade of approximately 7 in both cases (Annex 1 – Тable 16). Students actually gave the highest marks when responding to the questions related to the quality of study programmes (adequate organization and realization of exams) (Annex 4 – Presenting student survey results in tables and charts). Results showing that the biggest percentage of surveyed students mainly agree that exam questions are in correlation with the syllabus contents and comply with the prescribed basic literature, as well as that the grades realistically reflect the knowledge and achievements, are collected from the questionnaire sheet on quality assessment of first cycle staff (Annex 4 – Presenting student survey results in tables and charts). The number of students that study for five, six or more years (first cycle), varies over the period that is the subject of interest, whereas the average grade is in the range between 7.14 and 7.41 (Annex 1 – Table 15). A fair ground for reducing the time of study, as well as for improving student achievement, can be found in the results obtained through the regular student survey that refer to the quality of the teaching process and assessment, in line with the analysis of the rest of the influential factors. The way the second and third cycle studies are organized, the precise rules for monitoring student research work and doctoral studies (Rulebooks on Studying), the academic offer in English, the opportunity for involvement of foreign students, resulted in remarkable records with regards to second and third cycle student progression. The recognition of first, second and third cycle university and professional studies on national level is ensured in the process of accreditation of study programmes by the Board for Accreditation and Evaluation of Higher Education, and above that, the accreditation of the University and its units by the Ministry of Education and Science.

Upon completion of a respective cycle of education, the University issues a diploma and a diploma supplement, based on which, fair academic recognition, including ECTS realization, achieved learning outcomes and overall student achievements in the course of the studies, are provided internationally, under similar conditions. These documents represent the basis for comparing the qualifications gained in the country and abroad, taking into consideration the European standards (National Framework of Qualifications) in accordance with the Lisbon Convention.


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2.1.3. Physical resources and technical capacities

In accordance with the legal demands, the information related to the spatial capacities, as well as the list of equipment necessary for the realization of the study program, represent a compulsory element of the Study program outline which means that the students get informed of the existence of such capacities in timely manner. Additionally, when it comes to the need of staff qualified for dealing with the laboratory equipment, we should mention that certain units have the need of hiring such professionals. The University and its 12 constituent units have facilities in a total area of 36.494,03 м2 consisting of: lecture theaters, lecture halls, classrooms, laboratories, offices and other premises (Annex 1 – Table 19). However, even though there are sufficient spatial capacities for the realization of the teaching and research process, they are still distributed unevenly among the university units. The Faculty of Information and Communication Technologies and the Faculty of Biotechnical Sciences face the issue of lack of space since they share the same premises. The same applies to the Faculty of Veterinary Medicine and Higher Medical School. The Faculty of Security, on the other hand, has unresolved property issues for some of its premises. The Faculty of Tourism and Hospitality and the Faculty of Information and Communication Technologies face a spatial capacities’ challenge for the needs of their branches. On the other hand, if we take into consideration the student/area in м2 ratio, some of the units do not use their spatial capacities sufficiently. This is a situation with the Faculty of Education, Faculty of Technical Sciences (following the foundation of the Faculty of Information and Communication Technologies) and the Faculty of Economics. According to the information regarding the technical capacities of the units it can be concluded that they all have internet connections (cable and wireless) and have IT infrastructure – personal and laptop computers, printers, scanners, projectors and photocopying machines. The thing worth mentioning is that the IT infrastructure consists of equipment with limited period of use, while the most part of this equipment has been used for more than three years, which means that it should be renewed in the upcoming period. Related to the laboratories of the University, we can conclude that in respect of the predominantly research activities of the Tobacco institute, this university unit has the best equipped laboratories and laboratory equipment. At the same time, the Faculty of Technical Sciences and the Faculty of Biotechnical Sciences have sufficient number of accessible laboratory resources fit for the purpose and, but this does not mean that further equipment and launching of new laboratories will not be necessary in the future. Even though some of the University units (Faculty of Veterinary Medicine, Faculty of Technology and Technical Sciences, Higher Medical School) have laboratories for conducting experiments and realization of some of the practical training, they are still not used sufficiently. Having into consideration the specific fields they cover, there is a need of accreditation of the laboratories, full use of their potential, as well as increasing the number of new appropriately equipped laboratories. Such situation is the most alarming with the branches of the Faculty of Technology and Technical Sciences, where there does not exist even one laboratory for the realization of practical or other kind of research. Almost all of the University units, with the exception of the Faculty of Technology and Technical Sciences have libraries (some have reading rooms as well) where, depending on the study program realized, as well as the courses offered, there are appropriate university textbooks and other additional literature mainly for the first cycle. Still, most of the libraries need to be renovated and appropriately equipped with a computer program for archiving of the librarian fund, keeping records of the borrowing and use of literature by the students and the academic staff. In addition to this, the units have access to different librarian bases and research journal bases in accordance with their main educational and research profile.

2.1.4. Students informing process

In line with the organization of functioning, the students, in all aspects of their studies, can be informed via the web pages of: the University, the University units and/or the students’ affairs office and vice-deans. Besides the other elements, the study programs, announced on the web pages of each University unit must include the course programs with precisely defined criteria for and method of assessment as well as criteria for


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marking. Furthermore, these criteria for and method of assessment, together with the procedure for student complaints, are regulated by special legal acts of the University, published on the University web page.

Within the course of studies, as well as after the graduation, the students have the opportunity to use additional services offered by the KREDO center, as part of the University structure, including the information related to advice on the learning process and graduate employment information.

In accordance with Rulebook on ECTS and the Rulebook on Mobility, the institutional E+ coordinator and the departmental ECTS and E+ coordinators, are actually supporting and counseling students in the course of the study in accordance with their respective position.

International students are advised to ask for information about every segment of studying at our University as well as about the local life, at the International Relations Office. Also, there is Guide for International Students published on the University web. In order to inform the potential students, the University organizes an Open Day prior to the start of the study year. In this direction is also the traditional participation at the educational fair, Days of Education and Career, and the promotion campaign of the education offer in the media. Beside the above forms, students can be informed via the University radio UKLO FM. Some of the University units organize meetings with secondary school students in their final year of education, every academic year, in the period preceding the announcement of the Call for enrolment. The aim of this activity is to inform the potential candidates about the studying possibilities, study programme characteristics and resources related to the teaching process, through presentations, posters, brochures and other promotional materials. There are also faculties that prepare printed guidelines for prospective students and distribute them at the registration.

2.2. Information management

The iKnow system, as an integrated, web-based software solution, has been introduced for the purpose of electronic processing of student data since the moment they apply for enrolment in the first year of each of the study cycles, up to their graduation. IKnow is accessible for students, teachers and administrative staff dealing with student affairs at faculties, under rigidly defined conditions. Beside the system vast performances (online application for exams, selection of courses and complete insight into the students files, an opportunity for electronic issuing of documents, insight into the number and structure of students per exam, number of students per exam session, possibility to notify student marks), it is noted that the system is not used to its fullest capacities, and this is particularly so with regards to the conducting of the self-evaluation process. Because of the centralized data base located at specific servers, the system can be upgraded to offer various functions. The data base contains the key information on: the students, their structure with reference to gender, place of living, secondary school success, as well as their achievements on exams. Due to the observed shortcomings of the systems performances, it is currently in a process of upgrade and adjustment. In line with the current possibilities, the iKnow system is further developed to provide application of the anonymous student survey that generates the most relevant data about the quality of study programmes and that of the academic and supporting staff. In the direction of improving the self-evaluation process is also the preparation of a web-based application (Chapter I, Heading 2) to provide effective collecting and analysis of information on study programmes and other activities feed into the internal quality assurance.

Also, the University implements software solution for storage of electronic versions of the published editions, the so-called digital repository (eprints) providing an insight into and an analysis of the published works by the academic and supporting staff.

3. Research

3.1. The system of supporting the scientific-research activity The University, in accordance with its vision, continuously monitors and supports the staff scientific-research activities, particularly with regards to the scientific-research, developmental and applicative projects. The international projects are endorsed and their progress is monitored by the Rector. The Vice-Rector for


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Scientific Research is in charge of organization and monitoring of activities in the frames of the scientific research. Within the University organization is the Department of academic, research and international relations issues, employing a head of the Department, the IR officer and the advisor for research whose specific job tasks involve providing administrative and logistic support for project activities. With regards to encouraging scientific-research activities on unit level, financial aid is foreseen for staff publishing and presenting academic and scientific-research papers at national and international events.

The scientific-research activity at the Faculty of Economics and the Faculty of Tourism and Hospitality is organized in centers for scientific research, through which this activity is being developed, carried out, promoted, intensified, popularized and stimulated, not only among the academic staff, but also among students of all three cycles. Three years ago the University became a member of VISION, an international multi-sectoral network of organizations strategically compatible in order to face the challenges, but also the opportunities of the HORIZON2020 programme. There are also University units that participate in various CEEPUS networks that provide connections and exchange of the academic staff and students.

3.2. Linking education and research

The University strongly supports the scientific-research activity of its students. Namely, the current infrastructure of the units (premises, equipment, laboratories etc) is available to students when preparing their graduation, master or doctoral works and for the realization of their research activities. The higher education institution monitors the applicability of scientific-research infrastructure for the accredited, active study programmes through the number of students enrolled in the second and the third cycle (Annex 1 – Table 3). In the course of the analyzed period, a total of 793/109 students have earned their master/specialist degrees at the University. 130 of them completed their studies in the course of the academic 2012/2013, 150/31 in 2013/2014, 173/38 in 2014/2015, 197/40 in 2015/2016 and 143 in 2016/2017 by December 31, 2016 (Annex 1 – Table 20). In the course of this four-year period 125 students have earned their doctoral degrees, 37 of them in the academic 2012/2013, 24 in 2013/2014, 24 in 2014/2015, 28 in 2015/2016 and 12 in 2016/2017 by December 31, 2016 (Annex 1 – Table 21). The large number of degrees awarded in the course of the 2012/2013 is due to the candidates enrolled in doctoral studies according to the now non-functional previous doctoral system, which was only based on conducting the research, preparation and defense of the doctoral thesis. Analyzing the data, it is concluded that major part of the doctorates are in the area of technical sciences (31), followed by the educational sciences (23) and security sciences (21) (Annex 1 – Тable 21). Such distribution of numbers is in correlation to the national resolution to increase the enrolment and graduation rate in the area of technical and information sciences. The production of scientific-research and academic staff both in the area of technical (traffic and transportation engineering, graphic engineering) and the security sciences is in accordance with the structural content of the University. In addition, there is a certain number of students that is involved in the project and scientific-research activities. According to the Rulebooks on Studying, the overall process in the first cycle of studies is correspondingly monitored by the heads of departments, whereas in the frames of the second and the third cycle, a supervision of the studies by appointed mentors (Annex 1 – Table 22 and 23). The supervision of student scientific research is reflected in the data pertaining to participation of staff in various stages of the realization of second and third cycle programmes (mentorship, membership in committees for assessment of specialist, master and doctoral theses) (Annex 1 – Тable 24). Increasing the quality in the realization of student scientific-research activity is achieved through the doctoral programme delivered in English at the Faculty of Economics, titled Regional Joint Doctoral Programme in Entrepreneurship and SME Management for Western Balkan Countries and resulting from the TEMPUS DOCSMES project and the PhD student mobility to European universities within the frames of the ERASMUS+ programme. Moreover, some of the unit like the Faculty of Technical Sciences, Faculty of Economics, Faculty of Education, initiated financially supporting the participation of foreign visiting professors in the realization of


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doctoral studies, but also in the process of supervising the doctoral theses (as mentors or members of the committee for assessment and defense).

4. Service to society

The University has an institutionally organized relation with the wider community. The University web, the electronic UKLO INFO, the University radio UKLO FM, the University bulletin, are the University information media. The University web page is available both in its Macedonian and English versions and this type of publishing info is applicable to all units (with regards to info packages, study programme features, info on staff), but not for all of them there is the English variant and publishing information in English. Specific activities like presenting current events of importance are realized through the electronic UKLO INFO and UKLO FM. The University connects its former students (ALUMNI network) for exchanging information, experience, career paths of graduate students and advancement. The Center for career, alumni and life-long learning (LLL) - KREDO has been еestablished as a result of the TEMPUS INTERFACE project. The activities of the Center are in the direction of fostering cooperation with the community based on signed agreements (with industry, public sector, NGOs, local self-government), career development (scholarships for students), LLL (training and re-qualification courses offered at the Faculty of Technical Sciences, Faculty of Tourism and Hospitality, Faculty of Education, Higher Medical School, Faculty of Economics). In cooperation with the British Council, testing for the international English language tests APTIS and IELTS are conducted in the premises of the KREDO center. Another international English Language testing, TOEFL is organized at the Faculty of Technical Sciences in cooperation with the American Corner – Bitola (a project of the US government). For the purpose of strengthening the LLL-segment, some units have set up centers for permanent development as specific organizational structures, or other forms with similar purpose (e.g. the Faculty of Education and the Faculty of Economics – centers for permanent development, Faculty of ICT – the CISCO academy etc.). The University mechanisms for linking with the economy are reflected in the signing of cooperation agreements with public and private sector institutions. In the light of this cooperation, a significant number of applicative projects have been realized (Faculty of Technical Sciences, Faculty of Economics, Higher Medical School, Faculty of Security, Tobacco Institute, Faculty of Biotechnical Sciences and Faculty of Tourism and Hospitality). With regards to scientific-research and technology transfer, the Tobacco Institute patented innovation solutions in their specific area, in 2012. The popularization of scientific-research activities in the wider social living in our country is manifested via organizing panels, participation in campaigns, lectures for better informing the public, involvement of staff in activities of wider social significance. The University widely contributes to enlarging the social values via offering the resources in its possession for organizing events (the sports hall Pavel Shatev). The link of the University with the wider community (even beyond national borders) mirrored in the successfully realized IPA CBC projects where the science is put in function of the society, or to put it in other words, it is linked to the academy, economy and public sector.

5. International cooperation and internationalization

Taking the University mission and vision with regards to institutional internationalization as a starting point and the implementation of the internationally accepted standards in various domains of work, it can be said that the international cooperation of the University, in some parts, intersects with the academic segment of the University functioning, particularly with regards to international projects that by rule require support that can be obtained only through the teaching process (ERASMUS+, Key Action2), with the research segment because of the international research projects in the frames of the European flagship programme HORIZON2020, and of course, through the trilateral cooperation University – science – economy, as a key dimension of IPA CBC projects and other programmes involving regional cooperation.


19

The internationalization activities are managed by the Rector in coordination with the International Relations Office, which functions in the frames of the University Central administrative unit (Annex 1 - Organizational Schemes 1 and 3). In previous period UKLO has accumulated inestimable international experience in the course of the participation in the TEMPUS programme for cooperation/modernization of higher education. It is about 55 projects realized in each of the six categories: curriculum development projects, governance reform projects, higher education and society, structural measures, networking projects and compact measures projects. This experience is even more significant if we have in mind the various types of project participation the University had in the projects: local coordinator in 19 projects, partner in another 19 projects and coordinator in 17 projects. Since 2008, UKLO participated for several years in various ERASMUS MUNDUS projects, in the frames of which a total of 17 incoming and 49 outgoing mobilities of students and staff have been realized, with the following detailed distribution: 29 outgoing students – 15 BA, 6 MA, 3 PhD and 5 PostDoc mobilities and 20 outgoing mobilities of staff at the partner universities, and, in reverse, 6 students and 11 staff members of the partner universities on mobility at UKLO. In addition to the mobilities realized within the BASILEUS, EM2-STEM and SIGMA projects, there is the participation of the International Relation Office staff at several international conferences, workshops on specific topic of relevance and training activities. In the frames of the ERASMUSLLP, between 2009 and 2014, 15 outgoing student and 12 outgoing staff mobilities have been realized due to the ineligibility of the Macedonian universities for incoming mobility. The advantages of the newly introduced ERASMUS+ programme have been used by 12 UKLO students and 11 staff members through mobility in the course of the academic 2014/2015. At the same time we note 12 incoming staff mobilities. In the course of academic 2015/2016 UKLO had 41 outgoing mobilities (33 students and 8 staff) and 9 incoming (3 students and 6 staff), whereas in the current 2016/2017, there are 49 outgoing (40 students and 9 staff) and 16 incoming (2 students and 14 staff) mobilities in a process of realization, which is an indicator of the increased popularity this European Programme gains among students and staff of our University. The academic exchange in the ERASMUS+ programme is realized within the frames of the signed bilateral, inter-institutional E+ agreements with European partner institutions, whose number is over 80 so far. The number of outgoing mobilities outgrows that of the incoming, both within the ERASMUS and other European programmes and projects, mainly due to the fact that our University faces a large scale competition with other prestigious European and Western Balkan universities. In the frames of European programmes, UKLO notes exchange and project cooperation, mostly, with the following institutions: University of Nice Sophia Antipolis, from France, ATEI Thessaloniki, Greece, University of Gent, Belgium, Macedonia University – Thessaloniki, Greece, Sofia University “St Kliment Ohridski”, Bulgaria, University of Ljubljana, Slovenia, University of Zagreb, Croatia… When speaking about student exchange, it is important to emphasize the membership of the Higher Medical School in the European Nursing Module (ENM) network, in the frames of which, 8 incoming and 1 outgoing student mobilities have been realized in the period between 2012 and 2015. The bilateral cooperation of the School within the ENM network is particularly active in relation to the schools in Belgrade and Kuprija, Republic of Serbia, with a realization of 6 outgoing and 6 incoming student mobilities. Our Higher Medical School is the first, and the only member of this network coming from the Republic of Macedonia so far. Based on the data about outgoing student mobility, it is obvious that additional motivation of students is required in the future in order to increase the numbers. In this context, it is evident that there is an increased need for improving students’ foreign language competences and skills. The bilateral cooperation of the University is marked by 51 signed agreements for cooperation, 1 joint second cycle study programme in English - Master in sustainable management in tourism, between the University for Applied Sciences from Eberswalde, Germany and our Faculty of Tourism and Hospitality and the international Master of Business Administration – a study programme of the Franklin University from Columbus Ohio, USA delivered at our Faculty of Economics. Besides, there is cooperation established among three European and five Western Balkan higher education institutions in the frames of the TEMPUS project known by the acronym DOCSMES, that resulted in the design of


20

a joint third cycle study programme titled Regional Joint Doctoral Programme in Entrepreneurship and SME Management for Western Balkan Countries, delivered in English at the Faculty of Economics, too. The doctoral students are entitled to a double degree with the University of Nice Sophia Antipolis, France as one of the project partners. In the frames of the Project, UKLO was the local coordinator and hosted the joint programme. As a result of the established partnership relations, the Faculty of Tourism and Hospitality has realized educational activities (training sessions, seminars and workshops) in cooperation with the European foundation La Fondation Pour la Formation Hoteliere seated in Geneva, Switzerland. The cooperation also involved exchange of staff and managers in the tourism and hospitality sector. The University has documented continuous membership in significant international associations, such as the European University Association (EUA) and Balkan University Association (BUA), and has signed the Magna Charta Universitatum, alongside 388 other universities from Europe and wider. Added value of the international cooperation is noted in the awarded honorable titles PROFESSOR/DOCTOR HONORIS CAUSA to representatives from the following higher education institutions: University of Bamberg, Germany, State University Tallahassee, Florida, USA, University of Nice Sophia Antipolis, France, University of Belgrade, Serbia, University of Zagreb, Croatia, CERN, Switzerland, University of Nish, Serbia, Gazi University – Ankara, Turkey, University of Ankara, Turkey and Dnepropetrvosk Academy, Ukraine.

III INSTITUTIONAL MONITORING

The institutional monitoring of work processes is a subject of regulation of legal, bylaw and University acts.

The various tools applied are, above all, related to Teaching and Learning mission. They relate to the monitoring and reviewing of study programmes, the programme adequacy with regards to the labour market demand, the varying phases of student progression in the course of the studies, students opinion on the quality of programmes and study conditions. The tools involve the internal and external stakeholders and provide enough relevant data for decision making on various levels, but also leaves space for increased utilization. They encompass: the objective and the justification of the programme as a compulsory element of the Outline of the study programme; successfulness analysis of the programme when re-accredited; plan for realization of the teaching process at unit level; attendance records; student survey on University and unit levels; employers’ opinion on the applicability of learning outcomes; University and units self-evaluation results; yearly reports on the Rector’s and deans’ activities; University Council / Board for Trust and Confidence with the Public authorities. The monitoring results and the institutional strategic plans and objectives are interrelated in a manner determined by the structure of the managing and decision-making bodies on University and unit levels. IV SWOT ANALYSIS

1. Strengths

Relatively small to medium-sized university (according to the number of students and constituent units), which, due to the ability for swift re-organization, efficiently adapts itself to the directions for development of higher education and to the labour market demand

A comprehensive educational offer at every of the three study cycles in most of the scientific areas in accordance with the Frascati classification – science and mathematics (informatics), biotechnical sciences, technical and technological, health care (nursing), social sciences

Unique academic offer in all cycles in the area of technical sciences in the country (graphic engineering and traffic and transportation engineering)

Employed academic staff with quality professional, educational and scientific-research performances taking continuous care of permanent improvement

Good student/staff ratio that provides grounds for quality teaching process

Large percentage of surveyed students satisfied with the quality of the academic and supporting staff and the realization of the teaching activity


21

Optimal spatial and technical capacities available at most of the units

Many-year experience and quality in implementation of academic and supporting staff applicative activities

Significant international experience gained through participation in various European programmes – TEMPUS, ERASMUS MUNDUS, ERASMUS LLP, ERASMUS+, IPA

Integrated but not centralized University, with a high degree of unit autonomy

Active participation of students in the University and unit management (propositions, decision making and policy creation).

2. Weaknesses

Lack of Development strategy

Insufficient functionality and implementation of the quality system

Insufficient functionality of the iKnow system related to the self-evaluation process

Different scope of implementation of the iKnow system at unit level

Lack of certain significant institutional acts and need for revising the existing ones (Rulebook on Quality Assurance, University Statute, Rulebook on Studying)

Study programmes of deficient attractiveness

Inadequate coverage of syllabi of some of the scientific disciplines by the academic staff of the Faculty of Veterinary Medicine and Faculty of Law

Difficulties in organization and realization of practical training – lack of industry capacities, need for quality designing this training at some of the units, etc.

Non-existence of permanent staff training for improving their competences

The quality of the technical equipment in the University

Insufficient premises at some of the units (Faculty of ICT, Faculty of Biotechnical Sciences, Faculty of Veterinary Medicine, Higher Medical School) and some of the branches (Faculty of Tourism and Hospitality, Faculty of ICT, Faculty of Law) for realization of their primary activities

Unit libraries, equipment and software for them

No opportunity for student shared learning and cooperation among the units due to the spatial dislocation of branches

Insufficient application of modern technology in lectures and tutorials

Number of active accredited laboratories for academic and research purposes in some of the units

Low number of organized conferences

Access to data bases relevant to the academic-scientific areas of interest for the units

Motivation on the part of the academic staff for scientific research and publication of academic and scientific papers

Unsatisfactory motivation of students for participation in exchange schemes

Well organized University center for scientific research

Insufficient academic and administrative staff capacity for writing international project proposals

Poorly shaped system for monitoring student employability – ALUMNI network

Poor involvement of external stakeholders in the University functioning (e.g. adoption of new study programmes, practical training opportunities, field work, project work etc.).

3. Opportunities

Improving the functionality of the University system of quality assurance, documenting the process of quality assurance and quality control by means of adopting corresponding institutional acts – Instructions and continuous supervision at all levels

Designing a Development Strategy and defining the main strategic objectives of the University

Improving and deepening the opportunities of the iKnow system and mandatory application of it by all of the University units


22

Providing spatial solutions for the units facing problems with their premises (Faculty of ICT), resolving issues related to property and legal matters (Faculty of Security)

Improving the quality of teaching by introducing distance learning forms

Increasing the level of integration of the University

Designing joint study programmes of all three study cycles and at all units

Making use of institutional and legal preconditions for broadening the cooperation with the industry (for qualitative and quantitative improvement of practical training for certain programmes, for introducing new programmes designed in accordance with the realistic employers’ needs)

Utilization of national funding resources (the Ministry of Education and Science) and applying for international funding for equipping labs, purchasing new technologies and equipment etc.

Inter-unit cooperation to form research teams and organizing of multi-topic inter-disciplinary conferences, symposia, round tables of regional and international character

Financial aid for continuous academic and administrative staff trainings in preparing applications for international projects

Making maximum use of student mobility opportunities and increasing the incoming and outgoing mobility figures

Providing continuous access to data bases with regards to relevant academic and scientific areas of interest for all units

Developing a functional system of monitoring student employability – the ALUMNI database

Refurbishing, equipping and networking of unit libraries

Support for the staff for publishing academic and scientific-research papers and participation in applicative projects

Setting up a functional University center for scientific-research and applicative activity (transfer of technology, development of innovations and patents)

Strengthening the social role of the University by means of designing and realization of life-long learning programmes based on the identified labour market demand

Exhaustive realization of cooperation agreements with partner universities, not only for student and staff mobility but also for joint projects.

4. Threats

Low population growth rate, high migration rate and the economic conditions in society leading to lowering the number of students

Insufficiently clear definition of criteria for financing the higher education

Numerous alterations of the higher education legislation that cause discontinuity in the functioning of the University and realization of its developmental objectives

The amendments to the Law of Higher Education with regards to faculties of education would mean their devaluation and equaling their status to that of higher vocational school

Lack of supporting staff due to unfavorable legal acts adopted in the past period

Increasing competition in the national higher education area

The concept of faculty branches in locations other than the seats which lead to non-productivity of staff, but also to difficulties in the realization of studies generally due to inadequate conditions for teaching

No endorsement for setting up new units for which there is actually a well-founded justification and sound basis (Faculty of Health Studies, Music Academy etc)

Revocation or temporary inactivity of study programmes for which there is interest for enrolment of potential students (programmes for teachers, pre-school teacher, public administration, engineering of living and working environment protection, security and financial control, security and European integration etc)

Poor performance of the Board of Accreditation and Evaluation of Higher Education that impedes the accreditation of new and the re-accreditation of existing programmes


23

Insufficient funds for renewal of equipment per unit, for covering of expenses incurred in relation to scientific-research activities and providing of access to relevant data bases

Reducing and limiting the student fees and co-financing costs

Limited financial opportunities for improving the scientific-research work and lack of national scientific projects

The mistimed replacing of retired staff by engaging new employees which can lead to undesired age structure.

CONCLUSION AND RECOMMENDATIONS

Based on the results obtained in the course of the self-evaluation process, the Committee members prepared the SWOT analysis having in mind the University mission and vision, as well as its main goals. The SWOT analysis is one of the tools for considering the strengths, weaknesses, opportunities and threats encountered in the functioning of the University, and based upon this, taking up corresponding measures.

The Action Plan, Annex 5, with a capacity for change, precisely determined activities, deadlines, responsible persons and indicators of quality of implementation, is actually an institutional reaction to the identified characteristics of University working. Additionally, the plan is also a sort of a reply to the question about the ways in which the University is adapting to meet the requirements of the institutional and the national contexts, particularly with respect to practicing autonomy. The results obtained through the SWOT analysis can be helpful in producing the recommendations for the future. It is about the need for further improving and maximum utilization of strengths, that is to say, the available potentials for:

Swift reorganization and efficient adaptation to changes in the wider community, in the national legislation, in the labour market;

Educating professionals in various scientific-research fields including some of a unique character in the country.

The noted weaknesses represent a basis for determining the possible future development incorporated in the fundamental components of the University functioning:

Preparing a management and planning strategy; Improving the functionality of the system of quality assurance.

On the other hand, the perceived threats to the functioning of the Institution, resulting from the conditions in the national higher education, such as:

Frequent amending the legal acts; Non-existence of a model of higher education financing; Solutions causing unfavorable consequences with regards to the functioning of some of the units,

emphasize the need to maintain continuous communication with authorized institutions and the need for additional efforts put in managing of higher education institutions, for the purpose of alleviating, if not, eliminating the threats that objectively, obstruct the overall University functioning.

ANNEXES ANNEX 1 – Tables ANNEX 2 – Charts ANNEX 3 – Questionnaires

ANNEX 4 – Presenting student survey results in tables and charts ANNEX 5 – Action plan and capacity for changes

ANNEX 1 - Tables

24

ANNEX 1 – Tables

Organogram 1

“St Kliment Ohridski” University – Bitola

University Governance bodies and Committees University Management

University Senate Rector’s Office Rector

Committees Vice-Rector for Academic Affairs

Self-evaluation Committee Academic and research affairs Vice-Rector for Research

Finance and economic affairs Vice-Rector for Finance and Development

Legal affairs Vice-Rector for Student Affairs

Publishing Secretary General

Inter-university and international cooperation

Student affairs

Administration

Organogram 2

Rector’s Office

Rector

Vice-Rectors Deans/Directors Directors Secretary General (Constituent Units) (Accompanying Units)

ANNEX 1 - Tables

25

Organogram 3

Central Administrative Unit

of St. Kliment Ohridski University – Bitola

Secretary General

Academic and International Relations Issues Department

Financial and Accounting Matters Department

Legal and Administrative Matters Department

ICT Department

управ а Table 1 – Constituent and accompanying units of “St Kliment Ohridski” University – Bitola

No. UKLO units Established

(UKLO member since)

CONSTITUENT

1. Faculty of Veterinary Medicine 2008

2. Higher Medical School 1988 (2003)

3. Faculty of Economics 1960 (1977)

4. Faculty of Education 1964 (1995)

5. Faculty of Law 2008

6. Faculty of Technical Sciences 1961 (1977)

7. Tobacco Institute 1924 (1998)

8. Faculty of Technology and Technical Sciences 2008

9. Faculty of Education 2002 (2008)

10. Faculty of Biotechnical Sciences 1960 (1999)

11. Faculty of Information and Communication Technologies 2002 (2014)

12. Faculty of Tourism and Hospitality 1970 (1977)

ACCOMPANYING

13. Institute of Old Slav Culture – Prilep 1979

14. National Institution and University Library “St Kliment Ohridski” - Bitola

1945 (1980)

15. Students Dorm “Kocho Racin” – Bitola 1980 (1981)

16. Hydrobiological Institute – Ohrid 1935 (1979)

17. Students Dorm “Nikola Karev” – Ohrid 1998 (2017)

ANNEX 1 - Tables

26

Table 2 – Financial sources (income)

Table 3 – Number of students enrolled for the first time in the first year of first-, second- and third-cycle of studies

Number of students enrolled in the first year

Academic year FIRST CYCLE SECOND CYCLE THIRD CYCLE

2012/2013 2507 679 24 2013/2014 2793 556 48 2014/2015 2207 431 54 2015/2016 1929 143 34 2016/2017 1856 202 53

Table 4 – Units and first-cycle study programmes as announced in the Call for Enrolment for academic year 2016/2017

No. Units and first cycle study programmes

Call for Enrolment – Academic 2016/2017

1 FACULTY OF VETERINARY MEDICINE – BITOLA

Five-year INTEGRATED ACADEMIC STUDY PROGRAMME OF FIRST AND SECOND CYCLE

Veterinary medicine

2 HIGHER MEDICAL SCHOOL – BITOLA

Three-year PROFESSIONAL STUDY PROGRAMMES

Nursing

Medical Laboratory Analysis

Physiotherapy

Radiological Technology

Midwifery

3 FACULTY OF ECONOMICS – PRILEP

Four-year ACADEMIC STUDY PROGRAMMES

Management and Business

International Economics and Business

Marketing Management

Accounting, Finances and Revision

Banking and Financial Management

Е-business

Innovation and Project Management

Three-year ACADEMIC STUDY PROGRAMMES

Business Informatics

4 FACULTY OF EDUCATION – BITOLA


Elementary school teachers

Kindergarten educators

Year State budget UKLO own

budget Project donations Lease&Rental Total

2012/2013 233.033.923,00 404.429.163,00 28.563.436,00 226.936,00 666.253.458,00 2013/2014 239.227.293,00 395.002.590,00 28.523.494,00 338.530,00 663.091.907,00 2014/2015 242.659.273,00 369.312.322,00 25.138.651,00 413.140,00 637.523.386,00 2015/2016 253.257.568,00 402.651.758,00 36.425.796,00 571.899,00 692.907.021,00 2016/2017 259.149.700,00 322.440.161,00 40.339.593,00 565.273,00 622.852.101,00

ANNEX 1 - Tables

27

Informatics and Technical Education (joint study programme with the Faculty of Technical Sciences – Bitola)

English Language and Literature

Translation (from Macedonian into English and from English into Macedonian)

Social and Rehabilitation Pedagogy

5 FACULTY OF LAW – KICHEVO and its branches in Bitola and Struga

THREE-YEAR STUDY PROGRAMME OF LAW

Study Programme of Law - Kichevo

Study Programme of Law - Bitola

Study Programme of Law – Struga

6 FACULTY OF TECHNICAL SCIENCES – BITOLA


Mechanical Engineering

Industrial Management

Traffic and Transport Engineering

Traffic and Transport Telematics

Traffic and Transport Systems and Technologies

Graphic Engineering

Electrical Power Systems

Living and Working Environment Protection Engineering

Mechatronics

STUDY PROGRAMMES WITH ENGLISH TAUGHT COURSES

Mechatronics


Three-year PROFESIONAL STUDY PROGRAMMES

Energy and Environment Protection

7 FACULTY OF TEHCNOLOGY AND TECHNICAL SCIENCES – VELES and its branches in Kichevo and Bitola


Food Technology and Biotechnology – Veles

Nutrition – Veles

Nutrition – Bitola

Nutrition – Kichevo

8 FACULTY OF SECURITY – SKOPJE


Criminology

Security

Security and Euro-Atlantic Integration

Criminology and Criminal Policy


Security and Financial Control (joint study programme with the Faculty of Tourism and Hospitality – Ohrid)

9 FACULTY OF BIOTECHNICAL SCIENCES – BITOLA


Food Quality and Safety

Animal Product Technology

Agro-management


Farm Production

ANNEX 1 - Tables

28

10 FACULTY OF INFORMATION AND COMMUNICATION TECHNOLOGIES – BITOLA and its branches in Veles and Prilep


Information Science and Communication Engineering

Information Science and Communication Engineering – Veles

Information Science and Communication Engineering – Prilep

11 FACULTY OF TOURISM AND HOSPITALITY – OHRID


Tourism

Insurance

Customs and Freight Forwarding

Management in the Service Sector


Gastronomy, Nutrition and Dietetics

Hotel and Restaurant Management

Security and Financial Control (joint study programme with the Faculty of Security – Skopje)

Table 5 - Units and second-cycle study programmes as announced in the Call for Enrolment for academic year 2016/2017

No. Units and second cycle study programmes Call for Enrolment – Academic 2016/2017

SECOND CYCLE STUDY PROGRAMMES ACADEMIC STUDY PROGRAMMES


Marketing Management

International Economics and Business

Accounting, Finances and Revision

Business Informatics

Business Administration – Management Management

Entrepreneurship and Management of Small Enterprises

Е-business

Financial Management

Banking

Management

Innovation and Project Management

2 TOBACCO INSTITUTE – PRILEP

Tobacco Production (one-year programme)

Tobacco Production (two-year programme)

Tobacco Processing (one-year programme)

Tobacco Processing (two-year programme)


Macedonian Language

English Language

German Language

Teaching Methods in Elementary Education

Teaching Methods in Pre-School Education

Management in Education

Education of Gifted and Talented

4 FACULTY OF LAW – KICHEVO and its branch in Bitola

International Law - Kichevo

ANNEX 1 - Tables

29

Penal Law - Kichevo

Civic Law - Kichevo

International Law – Bitola

Penal Law – Bitola

Civic Law – Bitola


Mecahnical Engineering

Industrial Management

Traffic and Transport Engineering Road Traffic and Transport

Road Traffic and Transport (Language of instruction: English)

Graphical Engineering

Electrotechnology

Living and Working Environment Protection Engineering

Mechatronics – one-year programme

Mechatronics – two-year programme

Mechatronics (Language of Instruction: English)

6 FACULTY OF TECHNOLOGY AND TECHNICAL SCIENCES – VELES

Nutrition – one-year programme

Nutrition – two-year programme

Management of Food Quality and Security


Criminology

International Security

Forensic Studies

Crisis Management

Security and Financial Control (joint study programme with the Faculty of Tourism and Hospitality – Ohrid)


Animal Production Technology

Farm Production

Management in Biotechnology

Quality and Safety of Animal Products

Farm Production and Agro-Business

Farm Production and Agro-Tourism

9 FACULTY OF INFORMAITON AND COMMUNICATION TECHNOLOGIES – BITOL A

Informatics and Computer Technology

Engineering and Management of Software Applications

Information Science and Communication Engineering

Information Science and Communication Engineering (Language of Instruction: English)

10 FACULTY OF TOURISM AND HOSPITALITY – OHRID

Тourism

Insurance

Customs and Freight-Forwarding

Security and Financial Control (joint study programme with the Faculty of Security - Skopje)

Tourism

Insurance

Gastronomy, Nutrition and Dietetics

Management of Sustainable Development in Tourism (Language of Instruction: English)

SECOND CYCLE STUDY PROGRAMMES SPECIALIST PROFESSIONAL STUDY PROGRAMMES

1 HIGHER MEDICAL SCHOOL – BITOLA

Nursing Study Programme

Specialist in intensive care

Specialist in gerontology and palliative care

Specialist in mental health

Specialist in family practice and outreach nursing

ANNEX 1 - Tables

30

Specialist in perioperative nursing

Specialist in oncology nursing

Physiotherapy Study Programme

Specialist in rehabilitation neurology

Specialist in psychiatric rehabilitation

Specialist in pediatric rehabilitation

Specialist in home rehabilitation

Specialist in post-surgical, post-traumatic and orthopedic rehabilitation

Medical Laboratory Analysis Study Programme

Specialist in biochemical medical laboratory analysis

Specialist in microbiological medical laboratory analysis

Specialist in sanitary ecology

Midwifery Study Programme

Specialist in perinatal care

Specialist in primary health care

Radiology Technologist Study Programme

Graduate radiology technologist – specialist in computed tomography and magnetic resonance


Security

3 FACULTY OF BIOTECHNICAL SCIENCES – BITOL A Farm Production

Table 6 - Units and third-cycle study programmes as announced in the Call for Enrolment for academic year 2016/2017

No. Units and second cycle study programmes Call for Enrolment – Academic 2016/2017


International Business

Management

2 TOBACCO INSTITUTE – PRILEP

Production Technology and Processing of Tobacco and Tobacco Products


Education Science

Management in Education

Giftedness and Talentedness

English Language Teaching



5 FACULTY OF TECHNOLOGY AND TECHNICAL SCIENCES – VELES

Innovative Food Technologies and Nutrition


Security


Food Technology and Security

8 FACULTY OF INFORMATION AND COMMUNICATION TECHNOLOGIES – BITOLA

Information Science and Computer Engineering

9 FACULTY OF TOURISM AND HOSPITALITY – OHRID Tourism

ANNEX 1 - Tables

31

Table 7 – Number of first-cycle study programmes per academic year for a.y. 2012/13, 2013/14, 2014/15, 2015/16 and 2016/17

No. UKLO units

No of study programmes (first cycle)

A. Y

.

20

12

/20

13

A. Y

.

20

13

/20

14

A. Y

.

20

14

/20

15

A. Y

.

20

15

/20

16

A. Y

. 2

01

6/2

01

7

1. Faculty of Veterinary Medicine 1 1 1 1 1 2. Higher Medical School 5 5 5 5 5 3. Faculty of Economics 7 8 7 8 8 4. Faculty of Education 3 3 2 3 6 5. Faculty of Law 1 1 1 1 1 6. Faculty of Technical Sciences 9 14 10 12 12

7. Faculty of Technology and Technical Sciences

2 2 1 2 2

8. Faculty of Administration and Information Systems Management

3 2 --- --- ---

9. Faculty of Security 1 3 3 3 3 10. Faculty of Biotechnical Sciences 3 3 3 5 4

11. Faculty of Information and Communication Technologies

--- --- 5 1 1

12. Faculty of Tourism and Hospitality 5 6 5 6 6

Table 8 – Number of second-cycle study programmes per academic year for a.y. 2012/13, 2013/14, 2014/15, 2015/16 and 2016/17

No. UKLO units

No of study programmes (second cycle)

A. Y. 2012/2013

A. Y. 2013/2014

A. Y. 2014/2015

A. Y. 2015/2016

A. Y. 2016/2017

1 Higher Medical School 15 15 17 17 17 2 Tobacco Institute 4 4 4 4 4 3. Faculty of Economics 6 13 7 10 10 4. Faculty of Education 8 9 7 7 7 5. Faculty of Law 2 3 4 3 3 6. Faculty of Technical Sciences 13 13 9 8 9


3 3 3 3 3


6 8 --- --- ---



--- --- 3 3 4

12. Faculty of Tourism and Hospitality 4 8 7 8 8

ANNEX 1 - Tables

32

Table 9 – Number of third-cycle study programmes per academic year for a.y. 2012/13, 2013/14, 2014/15, 2015/16 and 2016/17

No. UKLO units

No of study programmes (third cycle)

A. Y. 2012/2013

A. Y. 2013/2014

A. Y. 2014/2015

A. Y. 2015/2016

A. Y. 2016/2017

1. Faculty of Economics 3 3 2 3 2 2. Tobacco Institute

1

3. Faculty of Education 5 5 5 3 4 4. Faculty of Law

1 1

5. Faculty of Technical Sciences 5 5 4 4 1


1


3 2



1 2 1

11. Faculty of Tourism and Hospitality 1 1 1 1

Table 10 – Academic staff (regular/casual employment and male/female) per unit

A. Y. 2012/2013

No. UKLO units

Total number of academic staff

Regularly employed

Casual academics

Male Female

1 Faculty of Veterinary Medicine 16 12 20 8

2 Higher Medical School 12 23 18 17

3 Faculty of Economics 38 8 25 21

4 Tobacco Institute 17

8 9

5 Faculty of Education 23 1 8 16

6 Faculty of Law 16 8 18 6

7 Faculty of Technical Sciences 67

40 27

8 Faculty of Technology and Technical Sciences 12 7 10 9

9 Faculty of Security 33 8 24 17

10 Faculty of Biotechnical Sciences 18 10 16 12

11 Faculty of Administration and Information Systems Management 28

12 16

12 Faculty of Tourism and Hospitality 36 7 25 18

TOTAL: 316 84 224 176

A. Y. 2013/2014

No. UKLO units


Regularly employed

Casual academics

Male Female




4 Tobacco Institute 16

8 8



ANNEX 1 - Tables

33


40 27




11 Faculty of Administration and Information Systems Management 29 5 18 16


TOTAL: 320 100 235 185

A. Y. 2014/2015

No. UKLO units


Regularly employed

Casual academics

Male Female




4 Tobacco Institute 15 4 10 9




36 24




11 Faculty of Information and Communication Technologies 22

15 7


TOTAL: 319 90 233 176

A. Y. 2015/2016

No. UKLO units


Regularly employed

Casual academics

Male Female





5 Faculty of Education 22

7 15



34 24





10 12


TOTAL: 313 77 206 184

A. Y. 2016/2017

No. UKLO units


Regularly employed

Casual academics

Male Female



ANNEX 1 - Tables

34






33 24





10 12

12 Faculty of Tourism and Hospitality 35

17 18

TOTAL: 312 49 180 181

Тable 11 – Title and age structure of staff per unit

A. Y. 2012/2013

No. UKLO units Number Average age % of PhD holders

Title: FULL PROFESSOR

1 Faculty of Veterinary Medicine 1 64

2 Faculty of Economics 18 55

3 Tobacco Institute 9 55

4 Faculty of Education 7 60

5 Faculty of Law 1 63

6 Faculty of Technical Sciences 26 55

7 Faculty of Technology and Technical Sciences

1 61

8 Faculty of Security 6 60

9 Faculty of Biotechnical Sciences 8 56

10 Faculty of Administration and Information Systems Management

3 51

11 Faculty of Tourism and Hospitality 16 56

TOTAL: 96 56 100%

Title: PROFESSOR OF HIGHER VOCATIONAL SCHOOL 1 Higher Medical School 7 57

TOTAL: 7 57 100%

Title: ASSOCIATE PROFESSOR








8 Faculty of Information and Communication Technologies

3 42


TOTAL: 49 46 100%

Title: ASSISTANT PROFESSOR (DOCENT) 1 Faculty of Veterinary Medicine 3 36






7 Faculty of Technology and Technical 5 58

ANNEX 1 - Tables

35

Sciences 8 Faculty of Security 13 36


10

Faculty of Administration and Information Systems Management

9 39


TOTAL: 75 40 100%

Title: SENIOR LECTURER 1 Higher Medical School 2 52

TOTAL: 2 52

Title: LECTURER 1 Higher Medical School 2 39

TOTAL: 2 39

Title: SENIOR LECTOR

1 Faculty of Administration and

Information Systems Management 2 32

TOTAL: 2 32

Title: LECTOR 1 Faculty of Economics 1 34




5

Faculty of Administration and Information Systems Management

1 32


TOTAL: 6 40

Title: ASSISTANT holding a PhD 1 Faculty of Economics 2 41





TOTAL: 11 40 100%

Title: ASSISTANT 1 Faculty of Veterinary Medicine 7 34






7

Faculty of Technology and Technical Sciences

4 41




10 35


TOTAL: 54 37

Title: JUNIOR ASSISTANT 1 Faculty of Veterinary Medicine 4 33

2 Higher Medical School 1 23


4


2 34



TOTAL: 12 31

ANNEX 1 - Tables

36

A. Y. 2013/2014


Title: FULL PROFESSOR 1 Faculty of Veterinary Medicine 1 65






7


1 62




3 52


TOTAL: 97 55 100%


TOTAL: 6 57 100%

Title: ASSOCIATE PROFESSOR 1 Faculty of Veterinary Medicine 1 55






7


3 48




5 46


TOTAL: 56 46 100%







7


4 48




13 38


TOTAL: 98 40 100%


TOTAL: 5 50


ANNEX 1 - Tables

37

TOTAL: 2 40

Title: SENIOR LECTOR


3 32

TOTAL: 3 32




TOTAL: 3 49

Title: ASSISTANT holding a PhD 1 Faculty of Education 2 35


TOTAL: 4 34 100%







7


5 38




5 33


TOTAL: 36 36






TOTAL: 10 32

A. Y. 2014/2015








7


1 64




4 47


TOTAL: 104 56 100%


TOTAL: 6 58 100%

ANNEX 1 - Tables

38







7


4 48




4 44


TOTAL: 57 46 100%







7


5 49




12 39


TOTAL: 100 41 100%


TOTAL: 6 50


TOTAL: 1 33




4

Faculty of Information and Communication Technologies

1 33

TOTAL: 7 40

Title: ASSISTANT holding a PhD 1 Faculty of Tourism and Hospitality 1 38

TOTAL: 1 38 100%







7


3 38



ANNEX 1 - Tables

39


1 30


TOTAL: 28 36






TOTAL: 9 31

A.Y. 2015/2016








7


1 65




5 47


TOTAL: 106 55 100%


TOTAL: 6 59 100%







7


4 49


9 Faculty of Biotechnical Sciences


6 43


TOTAL: 64 45 100%







7


6 46


ANNEX 1 - Tables

40



10 37


TOTAL: 98 41 100%


TOTAL: 4 52


TOTAL: 1 34




4


1 34

TOTAL: 7 41






6


2 36



TOTAL: 25 35

Title: JUNIOR ASSISTANT 1 Faculty of Law 1 28


TOTAL: 2 27

A.Y. 2016/2017

No. UKLO units Number Average age & of PhD holders







7


1 66




5 48


TOTAL: 109 54 100%


TOTAL: 7 56 100%



ANNEX 1 - Tables

41

3 Tobacco Institute





4 50




7 43


TOTAL: 70 45 100%







7


5 48




9 39


TOTAL: 88 41 100%


TOTAL: 3 50


TOTAL: 1 35

Title: SENIOR LECTOR 1 Faculty of Economics 1 42


3


1 35

TOTAL: 4 43

Title: LECTOR 1 Faculty of Education 1 54


TOTAL: 2 42

Title: ASSISTANT PhD CANDIDATE 1 Faculty of Economics 2 34


3


2 37


TOTAL: 11 35





TOTAL: 10 32

ANNEX 1 - Tables

42

Title: JUNIOR ASSISTANT 1 Faculty of Law 1 29


TOTAL: 2 28

Title: SCIENTIFIC LABORATORY TECHNICIAN




2 28

TOTAL: 5 30

Table 12 – Total academic staff (regular and casual employment) and total non-academic staff (regular and casual) at UKLO

А. Y. 2012/2013

А. Y. 2013/2014

А. Y. 2014/2015

А. Y. 2015/2016

А. Y. 2016/2017

Staff R

egu

lar&

casu

al

Re

gula

r

Re

gula

r&

casu

al

Re

gula

r

Re

gula

r&

casu

al

Re

gula

r

Re

gula

r&

casu

al

Re

gula

r

Re

gula

r&

casu

al

Re

gula

r

Associate professor 124 96 131 97 136 104 128 106 125 109

Assistant professor (Docent) 60 49 64 56 66 57 68 64 77 70

Professor of Higher Vocational School 87 75 118 98 117 100 119 98 98 88

Senior lecturer 23 7 20 6 18 6 18 6 13 7

Lecturer 6 2 7 5 8 6 6 4 6 3

Assistant holding a PhD 5 2 6 2 4 1 4 1 4 1

Senior lector 11 11 5 4 2 1 0 0 1 1

Lector 5 2 3 3 0 0 0 0 4 4

Supporting staff titles and other supporting positions

12 6 9 3 13 7 10 7 6 2

Associate professor 67 66 57 46 45 37 37 27 27 27

Total staff 400 316 420 320 409 319 390 313 361 312

Total administrative staff and technical staff 211 167 210 167 189 152 235 200 245 223

Table 13 – Student / staff ratio

Academic year Total number employed

academic staff Total number of students enrolled at the

University Number of students per academic staff

2012/2013 250 8817 35 2013/2014 274 8391 31 2014/2015 282 8514 30 2015/2016 286 8105 28 2016/2017 284 7047 25

ANNEX 1 - Tables

43

Table 14 – Total number of students enrolled at the University (in all years of study)

Number of students enrolled at the UKLO unit

Unit A.Y

. 2

01

2/2

01

3

A.Y

. 2

01

3/2

01

4

A.Y

. 2

01

4/2

01

5

A.Y

. 2

01

5/2

01

6

A.Y

. 2

01

6/2

01

7

Faculty of Veterinary Medicine 92 113 142 112 66

Higher Medical School 835 863 803 738 691

Faculty of Economics 1,317 1,259 1,119 876 925

Tobacco Institute 5

4 20

Faculty of Education 813 506 411 375 434

Faculty of Law 1,334 1,153 1,090 882 831

Faculty of Technical Sciences 1,796 1,595 662 474 572

Faculty of Technology and Technical Sciences 140 164 183 629 370

Faculty of Security 916 1,091 1,063 987 1,069

Faculty of Biotechnical Sciences 116 243 347 687 373

Faculty of Administration and Information Systems Management / Faculty of Information and Communication Technologies

379 412 1,829 1,266 770

Faculty of Tourism and Hospitality 1,074 992 861 1,079 926

TOTAL: 8,817 8,391 8,514 8,105 7,047

Table 15 – Period of study and average grade of graduate students

Academic year

Total number of graduate students Average grade of graduate

students Period of study

3 years 4 years 5 years 6 years > 6 years

2012/2013 425 389 196 104 168 7.37 2013/2014 354 445 242 104 184 7.41 2014/2015 452 464 141 75 138 7.35 2015/2016 71 355 290 165 274 7.14

2016/2017* 17 181 64 22 49 7.51 * By December 31, 2016

Table 16 – Student achievement analysis – first-cycle studies

FIRST CYCLE STUDIES

STUDENTS who completed

MID-TERM EXAMS FINAL EXAM

Aca

de

mic

year

Too

k

Pas

sed

Pas

sed

[%]

Ave

rage

grad

e

Too

k

Pas

sed

Pas

sed

[%]

Ave

rage

grad

e

2012/13 16,770 9,966 59.43% 7.59 17,185 10,934 63.63% 7.07 2013/14 21,455 11,062 51.56% 7.42 20,487 12,793 62.44% 7.08 2014/15 20,534 10,299 50.16% 7.42 20,142 11,691 58.04% 7.11 2015/16 30,160 16,642 55.18% 7.46 37,327 18,528 49.64% 6.97

2016/17* 6,987 4,036 57.76% 7.43 4,506 1,938 43.01% 6.97

* By December 31, 2016

ANNEX 1 - Tables

44

Table 17 - Student achievement analysis – second-cycle studies

SECOND CYCLE STUDIES

STUDENTS

Academic year

Took the final exam Passed the final

exam Passed the final

exam [%] Average grade

2012/13 1066 936 87.80% 8.21 2013/14 1079 952 88.23% 8.34 2014/15 1146 1029 89.79% 8.62 2015/16 1242 1063 85.59% 8.47

2016/17* 167 149 89.22% 8.63 * By December 31, 2016

Table 18 - Student achievement analysis – third-cycle studies

THIRD CYCLE STUDIES

STUDENTS

Academic year

Took the final exam Passed the final

exam Passed the final

exam [%] Average grade

2012/13 80 76 95.00% 8.73 2013/14 161 157 97.52% 8.28 2014/15 128 125 97.66% 8.82 2015/16 132 115 87.12% 8.90

2016/17* 27 25 92.59% 8.16 * By December 31, 2016

Table 19 – Buildings and capacities of UKLO units (area in m

2)

No. Unit Area [m2]

1 Faculty of Veterinary Medicine 769.00 2 Higher Medical School 1,700.00 3 Faculty of Economics 3,280.00 4 Tobacco Institute 2,500.00 5 Faculty of Education 3,950.00 6 Faculty of Law 4,280.00 7 Faculty of Technical Sciences 5,852.74 8 Faculty of Technology and Technical Sciences 1,873.00 9 Faculty of Security 6,491.29

10 Faculty of Biotechnical Sciences 1,567.00 11 Faculty of Information and Communication Technologies 460.00 12 Faculty of Tourism and Hospitality 3,771.00

TOTAL: 36,494.03

Table 20 – Defended master/specialist theses

NUMBER OF DEFENDED THESES

Academic year

MASTER SPECIALIST

2012/13 130 0 2013/14 150 31 2014/15 173 38 2015/16 197 40

2016/17* 143 0

TOTAL: 793 109 * By December 31, 2016

ANNEX 1 - Tables

45

Table 21 – Number of earned PhD degrees

PhD DEGREES

No. UKLO unit А.Y

. 2

01

2/2

01

3

А.Y

. 2

01

3/2

01

4

А.Y

. 2

01

4/2

01

5

А.Y

. 2

01

5/2

01

6

А.Y

. 2

01

6/2

01

7*

TOTA

L

(pe

r u

nit

)

1 Faculty of Economics 4 3 1 3 4 15 2 Tobacco Institute 1

1 1 3

3 Faculty of Education 8 3 5 3 4 23 4 Faculty of Technical Sciences 12 4 8 6 1 31 5 Faculty of Security 2 7 6 6 21 6 Faculty of Biotechnical Sciences 4 1 1 6

7

Faculty of Administration and Information Systems Management (2012/13 и 2013/14) / Faculty of Information and Communication Technologies (2014/15)

1 1 1 8

2

13

8 Faculty of Tourism and Hospitality 5 5 2 1 13

TOTAL (per academic year): 37 24 24 28 12 125

* By December 31, 2016

Table 22 – Accredited second cycle mentors

Academic year No of accredited mentors

2014/15 83 2015/16 85

2016/17* 35 * On December 31, 2016

Table 23 – Accredited third cycle mentors

Academic year No of accredited mentors

2012/13 50 2013/14 68 2014/15 60 2015/16 82

2016/17* 16 *On December 31, 2016

Table 24 – Staff involvement in supervising phases of second- and third-cycle studies (mentorship and committee membership)

Supervision of 2012 2013 2014 2015 2016 Total

Doctoral dissertations 53 62 56 127 108 406 Master papers 172 204 229 1315 976 2896 Specialist papers 2 98 519 87 54 760

Table 25 - Participation of staff at national scientific events (conferences, symposia, seminars) in the last 5 years

Presentation Participation

(number)

Oral 2250 Poster 467 Communiqués 121

ANNEX 1 - Tables

46

Table 26 – Total number of events organized by the units

Type 2013 2014 2015 2016

Conferences 8 7 4 12 Symposia --- --- 1 --- Seminars 3 3 4 6 Round table discussions

2 5 2 11

Table 27 – Gender distribution of students enrolled in all cycles (first, second, third)

Academic year Number of students Gender

M F

2012/2013 8817 4278 4539 2013/2014 8391 4073 4318 2014/2015 8514 4112 4402 2015/2016 8105 3968 4137 2016/2017 7047 3252 3795

Table 28 – Investment in teaching and scientific research activities

No. UKLO units

Investment in teaching and scientific research activities

2014 2015 2016

1 Faculty of Veterinary Medicine 747,924 840,065 877,708

2 Higher Medical School 5,306,511 5,619,036 4,669,080

3 Faculty of Economics 4,141,118 4,104,314 4,527,856

4 Tobacco Institute --- --- 908,763

5 Faculty of Education 4,847,717 2,783,516 2,384,845

6 Faculty of Law 3,249,963 1,823,314 2,174,148

7 Faculty of Technical Sciences 6,745,432 4,341,374 4,528,881


1,489,844 1,573,348 1,609,501

9 Faculty of Security 5,178.834 4,601,164 4,251,582

10 Faculty of Biotechnical Sciences 1,217,407 1,150,195 467,282


3,480,082 3,975,651 3,862,702

12 Faculty of Tourism and Hospitality 11,504,032 5,343,857 5,842,108

TOTAL: 47,908,864 36,155,834 36,104,456

ANNEX 2 - Charts

47

ANNEX 2 – Charts

Chart 1 – Academic staff per status – regular and casual

Chart 1а – Academic staff per gender

316 320 319 313 312

84100

90 77

49

26,58%

31,25%28,21%

24,60%

15,71%

0%

5%

10%

15%

20%

25%

30%

35%

0

50

100

150

200

250

300

350

2012/13 2013/14 2014/15 2015/16 2016/17

Academic years

Total number of academic staff per status and academic year

Regular employment

Casual employment

Casual/regular employment ratio

224 235 233

206

180

176185

176 184 181

127,27% 127,03% 132,39%

111,96%

99,45%

0%

20%

40%

60%

80%

100%

120%

140%

0

50

100

150

200

250

2012/13 2013/14 2014/15 2015/16 2016/17

Academic years

Total number of academic staff per gender and academic year

Male

Female

Male/female ratio

ANNEX 2 - Charts

48

Chart 2 – Academic staff per title – a.y. 2012/2013


96

7

49

75

2

2

2

6

11

54

12

56

57

46

40

52

39

32

40

40

37

31

0 20 40 60 80 100 120

Full professor

Professor of higher vocational school

Associate professor

Assistant professor (Docent)

Senior lecturer

Lecturer

Senior lector

Lector

Teaching assistant holding a PhD

Assistant

Junior assistant

Scientific laboratory technician

Number and average age of academic staff in the academic 2012/2013, per title

Number Average age [year]

97

6

56

98

5

2

3

3

4

36

10

55

57

46

40

50

40

32

49

34

36

32

0 20 40 60 80 100 120

Full professor


Associate professor


Senior lecturer

Lecturer

Senior lector

Lector


Assitent

Junior assistant




ANNEX 2 - Charts

49



104

6

57

100

6

1

7

1

28

9

56

58

46

41

50

33

40

38

36

31

0 20 40 60 80 100 120

Full professor


Associate professor


Senior lecturer

Lecturer

Senior lector

Lector


Assistant

Junior assitant




106

6

64

98

4

1

7

25

2

55

59

45

41

52

34

41

35

28

0 20 40 60 80 100 120

Full professor

Professor of higher medical school

Associate professor


Senior lecturer

Lecturer

Senior lector

Lector


Assistant

Junior assistant

Scientific leboratiry technician



ANNEX 2 - Charts

50


Chart 7 – Academic staff (full professors) – regular and casual

109

7

70

88

3

1

4

2

10

2

5

54

56

45

41

50

35

43

43

32

29

30

0 20 40 60 80 100 120

Full professor


Associate professor


Senior lecturer

Lecturer

Senior lector

Lector


Assistant

Junior assistant




9697

104 106 109

2834 32

2216

0,29

0,35

0,31

0,21

0,15

0,00

0,05

0,10

0,15

0,20

0,25

0,30

0,35

0,40

0

20

40

60

80

100

120

2012/13 2013/14 2014/15 2015/16 2016/17

Cas

ual

/re

gula

r e

mp

loye

d r

atio

Nu

mb

er

of r

egu

lar

and

cas

ual

em

plo

yed

Academic year

Academic staff - total(regular and casual employment) : Full professors

Regular employment

Casual employment

Casual/regular employed ratio

ANNEX 2 - Charts

51

Chart 8 – Academic staff (associate professors) – regular and casual

Chart 9 – Academic staff (assistant professors/docents) – regular and casual

49

56 57

64

70

118 9

47

0,22

0,14

0,16

0,06

0,10

0,00

0,05

0,10

0,15

0,20

0,25

0

10

20

30

40

50

60

70

80

2012/13 2013/14 2014/15 2015/16 2016/17

Cas

ual

/re

gula

r e

mp

loye

d r

atio

Nu

mb

er

of r

egu

lar

and

cas

ual

em

plo

yed

Academic year

Academic staff - total (regular and casual employment): Associate professors

Regular employment

Casual employment


75

98 100 98

88

1220 17

21

10

0,16

0,200,17

0,21

0,11

0,00

0,05

0,10

0,15

0,20

0,25

0

20

40

60

80

100

120

2012/13 2013/14 2014/15 2015/16 2016/17

Cas

ual

/re

gula

r e

mp

loye

d r

atio

Nu

mb

er

of r

egu

lar

and

cas

ual

em

plo

yed

Academic year

Academic staff - total (regular and casual employment ): Assistant professors

(Docents)

Regular employment

Casual employment


ANNEX 2 - Charts

52

Chart 10 – Academic staff (professors of higher vocational school) – regular and casual

Chart 11 – Academic staff (senior lecturers) – regular and casual

7 66 6

7

16

14

12 12

6

2,29 2,33

2,00 2,00

0,86

0,00

0,50

1,00

1,50

2,00

2,50

0

2

4

6

8

10

12

14

16

18

2012/13 2013/14 2014/15 2015/16 2016/17 Cas

ual

/re

gula

r e

mp

loye

d r

atio

Nu

mb

er

of r

egu

lar

and

cas

ual

em

plo

yed

Academic year

Academic staff - total (regular and casual employment): Professors of higher

vocational school

Regular employed

Casual employed


2

5

6

4

3

4

2 2 2

3

2,00

0,40 0,33

0,50

1,00

0,00

0,50

1,00

1,50

2,00

2,50

0

1

2

3

4

5

6

7

2012/13 2013/14 2014/15 2015/16 2016/17

Cas

ual

/re

gula

r e

mp

loye

d r

atio

Nu

mb

er

of r

egu

lar

and

cas

ual

em

plo

yed

Academic year

Academic staff - total (regular and casual employment): Senior lecturers

Regular employment

Casual employment


ANNEX 2 - Charts

53

Chart 12 – Academic staff (lecturers) – regular and casual

Chart 13 – Academic staff (teaching assistants holding a PhD) – regular and casual

2 2

1 1 1

3

4

3 3 3

1,50

2,00

3,00 3,00 3,00

0,00

0,50

1,00

1,50

2,00

2,50

3,00

3,50

0

0,5

1

1,5

2

2,5

3

3,5

4

4,5

2012/13 2013/14 2014/15 2015/16 2016/17

Cas

ual

/re

gula

r e

mp

loye

d r

atio

Nu

mb

er

of r

egu

lar

and

cas

ual

em

plo

yed

Academic year

Academic staff - total (regular and casual employment): Lecturers

Regular employment

Casual employment


11

4

1

0

10

1 1

0 00,00

0,25

1,00

0,00

0,00

0,20

0,40

0,60

0,80

1,00

1,20

0

2

4

6

8

10

12

2012/13 2013/14 2014/15 2015/16 2016/17

Cas

ual

/re

gula

r e

mp

loye

d r

atio

Nu

mb

er

of r

egu

lar

and

cas

ual

em

plo

yed

Academic year

Academic staff- total (regular and casual employment): Teaching assistants

holding a PhD

Regular employment

Casual employment


ANNEX 2 - Charts

54

Chart 14 – Academic staff (senior lectors) – regular and casual

Chart 15 – Academic staff (lectors) – regular and casual

2

3

0 0

4

3

0 0 0 0

1,50

0,00 0,00

0,00

0,20

0,40

0,60

0,80

1,00

1,20

1,40

1,60

0

0,5

1

1,5

2

2,5

3

3,5

4

4,5

2012/13 2013/14 2014/15 2015/16 2016/17

Cas

ual

/re

gula

r e

mp

loye

d r

atio

Nu

mb

er

of r

egu

lar

and

cas

ual

em

plo

yed

Academic year

Academic staff-total (regular and casual employment): Senior lectors

Regular employment

Casual employment


6

3

7 7

2

6 6 6

3

4

1,00

2,00

0,86

0,43

2,00

0,00

0,50

1,00

1,50

2,00

2,50

0

1

2

3

4

5

6

7

8

2012/13 2013/14 2014/15 2015/16 2016/17

Cas

ual

/re

gula

r e

mp

loye

d r

atio

Nu

mb

er

of r

egu

lar

and

cas

ual

em

plo

yed

Academic year

Academic staff - total (regular and casual employment): Lectors

Regular emplyment

Casual employment


ANNEX 2 - Charts

55

Chart 16 – Academic staff (supporting staff titles and other supporting positions) – regular and casual

Chart 17 – Academic staff – regular and casual

66

46

37

27 27

1

118

10

00,02

0,24 0,22

0,37

0,00

0,00

0,05

0,10

0,15

0,20

0,25

0,30

0,35

0,40

0

10

20

30

40

50

60

70

2012/13 2013/14 2014/15 2015/16 2016/17

Cas

ual

/re

gula

r e

mp

loye

d r

atio

Nu

mb

er

of r

egu

lar

and

cas

ual

em

plo

yed

Academic staff

Academic staff-total (regular and casual employment): Supporting staff titles

and other supporting positions

Regular employment

Casual employment


316 320 319313 312

84100

9077

49

0,27

0,31

0,28

0,25

0,16

0,00

0,05

0,10

0,15

0,20

0,25

0,30

0,35

0

50

100

150

200

250

300

350

2012/13 2013/14 2014/15 2015/16 2016/17

Cas

ual

/re

gula

r e

mp

loye

d r

atio

Nu

mb

er

of r

egu

lar

and

cas

ual

em

plo

yed

Academic year

Academic staff - total (regular and casual employment)

Regular employment

Casual employment


ANNEX 2 - Charts

56

Chart 18 – Administrative and technical staff – regular and casual

Chart 19 – Academic staff per title – regular and casual – a.y. 2012/2013

167 167152

200

223

44 43 37 3522

0,260,26

0,24

0,18

0,10

0,00

0,05

0,10

0,15

0,20

0,25

0,30

0

50

100

150

200

250

2012/13 2013/14 2014/15 2015/16 2016/17

Cas

ual

/re

gula

r e

mp

loye

d r

atio

Nu

mb

er

of r

egu

lar

and

cas

ual

em

plo

yed

Academic year

Administrative and technical staff - total (regular and casual employment)

Regular employment

Casual employment


96

49

75

7

2

2

11

2

6

66

28

11

12

16

4

3

0

3

6

1

0 20 40 60 80 100 120

Full professors

Associate professors

Assistant professors (Docents)

Professors of higher vocational school

Senior lecturers

Lecturers

Teaching assistants holding a PhD

Senior lectors

Lectors


Total number of academic staff in the academic 2012/2013, per title

Regular employment Casual employment

ANNEX 2 - Charts

57



97

56

98

6

5

2

4

3

3

46

34

8

20

14

2

4

1

0

6

11

0 20 40 60 80 100 120

Full professors




Senior lecturers

Lecturers


Senior lectors

Lectors




104

57

100

6

6

1

1

7

37

32

9

17

12

2

3

1

0

6

8

0 20 40 60 80 100 120

Full professors




Senior lecturers

Lecturers


Senior lectors

Lectors




ANNEX 2 - Charts

58



106

64

98

6

4

1

7

27

22

4

21

12

2

3

0

0

3

10

0 20 40 60 80 100 120

Full professors




Senior lecturers

Lecturers


Senior lectors

Lectors




109

70

88

7

3

1

1

4

2

27

16

7

10

6

3

3

0

0

4

0

0 20 40 60 80 100 120

Full professors




Senior lecturers

Lecturers


Senior lectors

Lectors




ANNEX 2 - Charts

59

Chart 24 – Academic staff per title – regular employed

96

49

75

7

2

2

11

2

6

66

97

56

98

6

5

2

4

3

3

46

104

57

100

6

6

1

1

7

37

106

64

98

6

4

1

7

27

109

70

88

7

3

1

1

4

2

27

0 20 40 60 80 100 120

Full professors




Senior lecturers

Lecturers

Teaching assistants holding a PhD title

Senior lectors

Lectors


Total number of regular employed academic staff, per title

2012/13

2013/14

2014/15

2015/16

2016/17

ANNEX 2 - Charts

60

Chart 25 – Academic staff per title – casual employed

28

11

12

16

4

3

0

3

6

1

34

8

20

14

2

4

1

0

6

11

32

9

17

12

2

3

1

0

6

8

22

4

21

12

2

3

0

0

3

10

16

7

10

6

3

3

0

0

4

0

0 5 10 15 20 25 30 35 40

Full professors


Assitant professors (Docents)


Senior lecturers

Lecturers

Teaching assistants holding a PhD title

Senior lectors

Lectors


Total number of casual employed academic staff, per title

2012/13

2013/14

2014/15

2015/16

2016/17

ANNEX 2 - Charts

61

Chart 26 – Student / Academic staff ratio

Chart 27 – Number of students enrolled in all years of study

250 274 282 286 284

8.817 8.391 8.514 8.105 7.047

35

3130

28

25

0

5

10

15

20

25

30

35

40

1

10

100

1000

10000

2012/13 2013/14 2014/15 2015/16 2016/17 Aver

age

num

ber o

f stu

dent

per

acad

emic

staf

f

Tota

l of e

mpl

oyed

staf

f/ st

uden

ts e

nrol

led

at t

he

Univ

ersi

ty in

all y

ears

of s

tudy

(loga

rithm

ic sc

ale)

Academic year

Student/academic staff ratio per academic year

Total number of students enrolled at the University

Total number of employed academic staff

Number of students per academic staff

0 200 400 600 800 1.0001.2001.4001.6001.8002.000

Faculty of Veterinary Medicine

Higher Medical School

Faculty of Economics

Tobacco Institute

Faculty of Education

Faculty of Law

Faculty of Technical Sciences


Faculty of Security

Faculty of Biotechnical Sciences

FAMIS/FICT

Faculty of Tourism and Hopsitality

Number of students

UK

LO B

ito

la u

nit

Total number of students enrolled in all years of study per unit and academic year

2012/13

2013/14

2014/15

2015/16

2016/17

8.8178.391 8.514 8.105

7.047

0

2.000

4.000

6.000

8.000

10.000

2012/13 2013/14 2014/15 2015/16 2016/17

Num

ber o

f stu

dent

s

Academic year

Total number of students enrolled in all years of study per academic years

ANNEX 2 - Charts

62

Chart 28 – Number of students enrolled in all cycles of study per gender

Chart 29 – Number of students enrolled for the first time in the first year of first-, second- and third-cycle of studies

4.2

78

4.0

73

4.1

12

3.9

68

3.2

52

4.5

39

4.3

18

4.4

02

4.1

37

3.7

95

8.8178.391 8.514

8.105

7.047

0

1.000

2.000

3.000

4.000

5.000

6.000

7.000

8.000

9.000

10.000

2012/13 2013/14 2014/15 2015/16 2016/17

Nu

mb

er

of s

tud

en

ts

Academic year

Total number of students enrolled in all cycles of study per gender and academic year

Male

Female

Total number of enrolled

students

2.507

2.793

2.207

1.929 1.856

679556

431

143 20224 48 54 34 53

0

500

1.000

1.500

2.000

2.500

3.000

2012/13 2013/14 2014/15 2015/16 2016/17

Nu

mb

er

of s

tud

en

ts

Academic year

Number of students enrolled for the first time in the first year of first-, second- and third-cycle of studies

First cycle

Second cycle

Third cycle

ANNEX 3 - Questionnaires

63

ANNEX 3 – Questionnaires


64


65


66


67


68


69


70


71


72


73

ANNEX 4 – Presenting Student Survey Results in Tables and Charts Assesment of the quality of the study programme

74

ANNEX 4 – Presenting Student Survey Results in Tables and Charts

Legend: minimum; maximum

- Assessment of the quality of the study programme

1. The study programme is modern and attractive

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade

1 Faculty of Veterinary Medicine 50 13,73% 15,69% 43,14% 17,65% 7,84% 2,90000 1,23469

2 Higher Medical School 100 6,00% 22,00% 37,00% 24,00% 11,00% 3,12000 1,13697

3 Faculty of Economics 178 4,47% 6,70% 24,02% 43,58% 20,67% 3,69663 1,03739

4 Faculty of Education 75 1,33% 2,67% 21,33% 61,33% 13,33% 3,82667 0,55063

5 Faculty of Law 133 11,28% 27,82% 31,58% 24,06% 5,26% 2,84211 1,16427

6 Faculty of Technical Sciences 111 4,50% 13,51% 38,74% 34,23% 9,01% 3,29730 0,93808

7 Faculty of Technology and Technical Sciences85 2,35% 5,88% 15,29% 47,06% 29,41% 3,95294 0,90252

8 Faculty of Security 172 2,91% 7,56% 37,79% 35,47% 16,28% 3,54651 0,90426

9 Faculty of Biotechnical Sciences 71 4,23% 0,00% 12,68% 42,25% 40,85% 4,15493 0,90423

10Faculty of Information and

Communication Technologies134 2,24% 10,45% 34,33% 40,30% 12,69% 3,50746 0,85333

11 Faculty of Tourism and Hospitality 171 1,17% 5,85% 33,92% 36,26% 22,81% 3,73684 0,84211

Maximum: 4,15493 1,23469

Minimum: 2,84211 0,55063

AVERAGE: 3,50740 0,95168

4,45%

10,76%

30,73%

36,97%

16,93%

0,16%

0% 10% 20% 30% 40%

1 - No / I completely disagree (57)

2 - I mostly disagree (138)

3 - I neighter agree, nor disagree (394)

4 - I mostly agree (474)

5 - Yes, I completely agree (217)

Unanswered (2)

1. The study programme is modern and attractive


75

2. The programme enables acquiring appropriate knowledge and skills in accordance with the professional profile

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 133 4,51% 21,05% 36,84% 34,59% 3,01% 3,10526 0,85247








Maximum: 4,18310 1,38020

Minimum: 3,10526 0,64577

AVERAGE: 3,67232 0,88962

2,42%

9,91%

25,82%

40,95%

20,75%

0,16%

0% 10% 20% 30% 40% 50%






Unanswered (2)

2. Acquiring appropriate knowledge and skills


76

3. The programme enables acquiring applicable and practical knowledge

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 133 9,77% 33,83% 30,83% 21,80% 3,76% 2,75940 1,04773








Maximum: 4,00000 1,53727

Minimum: 2,52941 1,01999

AVERAGE: 3,34765 1,21097

7,41%

15,76%

25,90%

34,40%

16,22%

0,31%

0% 10% 20% 30% 40%






Unanswered (4)

3. Acquiring applicable and practical knowledge


77

4. There is a logical order and connection among the courses in accordance with the academic years

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 133 14,29% 30,08% 29,32% 21,05% 5,26% 2,72932 1,22921








Maximum: 3,98824 1,70616

Minimum: 2,72932 0,70423

AVERAGE: 3,60084 1,11323

5,30%

12,48%

23,63%

37,60%

20,98%

0,00%

0% 10% 20% 30% 40%






Unanswered (0)

4. Logical order and connection among courses


78

5. There is unnecessary repetition of the teaching material in some courses

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 133 13,53% 12,78% 24,81% 27,82% 21,05% 3,30075 1,71189








Maximum: 3,50588 2,04152

Minimum: 2,52941 1,22913

AVERAGE: 3,10184 1,55992

13,18%

18,02%

26,44%

25,27%

17,08%

0,00%

0% 10% 20% 30%






Unanswered (0)

5. There is unnecessary repetition of the teaching material


79

6. There is need of additional content for forming the professional profile

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 133 9,02% 11,28% 30,83% 27,07% 21,80% 3,41353 1,45648








Maximum: 4,03604 1,56121

Minimum: 3,41353 0,87196

AVERAGE: 3,71663 1,34649

6,01%

9,59%

22,54%

31,75%

30,11%

0,00%

0% 10% 20% 30% 40%






Unanswered (0)

6. There is a need of additional content for forming the professional profile


80

7. The teaching process is appropriately organized

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 133 15,79% 21,80% 33,08% 18,80% 10,53% 2,86466 1,45124








Maximum: 4,08427 1,83838

Minimum: 2,86466 0,82631

AVERAGE: 3,46158 1,19152

6,71%

12,48%

26,52%

34,32%

19,81%

0,16%

0% 10% 20% 30% 40%






Unanswered (2)

7. The teaching process is appropriately organized


81

8. The lectures are of high quality

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 133 10,53% 15,79% 30,08% 31,58% 12,03% 3,18797 1,35076








Maximum: 4,23944 1,46859

Minimum: 3,07843 0,54955

AVERAGE: 3,62455 0,98003

3,74%

8,97%

27,77%

39,31%

20,12%

0,08%

0% 10% 20% 30% 40% 50%






Unanswered (1)

8. Quality of lectures


82

9. The tutorials are of high quality

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 133 24,06% 20,30% 31,58% 15,79% 8,27% 2,63910 1,53543








Maximum: 4,34286 2,26776

Minimum: 2,63910 0,69234

AVERAGE: 3,32409 1,47790

10,76%

15,05%

24,18%

29,41%

20,28%

0,31%

0% 10% 20% 30% 40%






Unanswered (4)

9. Quality of tutorials


83

10. When the mid-term and final exams are realized the regularity is complied

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 133 18,80% 18,80% 27,82% 18,05% 16,54% 2,94737 1,79266








Maximum: 4,41429 2,21490

Minimum: 2,94737 0,70994

AVERAGE: 3,83834 1,27440

5,85%

9,28%

15,68%

32,53%

36,43%

0,23%

0% 10% 20% 30% 40%






Unanswered (3)

10. Adequate organization of mid-term and final exams


84

11. The practical segment of the programme is adequately represented

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 133 41,35% 26,32% 19,55% 9,02% 3,76% 2,07519 1,31249








Maximum: 3,98592 1,96717

Minimum: 1,90196 1,25020

AVERAGE: 2,89194 1,53071

20,51%

19,27%

24,10%

21,45%

14,43%

0,23%

0% 10% 20% 30%






Unanswered (3)

11. Adequate representation of practical segment


85

12. The practical segment of the programme enables me to practical work

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 133 42,86% 24,81% 18,05% 10,53% 3,76% 2,07519 1,37309








Maximum: 3,81429 1,74357

Minimum: 1,90196 1,35114

AVERAGE: 2,85418 1,56144

21,22%

20,05%

23,56%

21,22%

13,81%

0,16%

0% 10% 20% 30%






Unanswered (2)

12. The practical segment of the programme enables for practical work


86

13. There is appropriate basic and additional literature for the study programme

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 133 11,28% 24,81% 27,82% 24,81% 11,28% 3,00000 1,40909








Maximum: 4,11268 1,80798

Minimum: 2,84314 0,98712

AVERAGE: 3,46237 1,30815

7,25%

13,49%

24,65%

33,15%

21,29%

0,16%

0% 10% 20% 30% 40%






Unanswered (2)

13. There is appropriate basic and additional literature


87

14. The study programme fulfills my expectations

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 133 14,29% 26,32% 34,59% 18,05% 6,77% 2,76692 1,24072








Maximum: 4,12676 1,50353

Minimum: 2,73000 0,85874

AVERAGE: 3,30243 1,16760

8,81%

13,18%

30,81%

32,92%

14,20%

0,08%

0% 10% 20% 30% 40%






Unanswered (1)

14. Fulfilling the expectations from the study programme


88

15. Students are adequately informed

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 133 21,80% 21,05% 22,56% 22,56% 12,03% 2,81955 1,77022








Maximum: 4,08571 1,93647

Minimum: 2,81955 0,93163

AVERAGE: 3,44424 1,43707

9,98%

12,40%

22,54%

32,22%

22,70%

0,16%

0% 10% 20% 30% 40%






Unanswered (2)

15. Adequate information of students


89

16. The students’ affairs service fulfills the students’ demands

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 133 24,06% 24,06% 22,56% 16,54% 12,78% 2,69925 1,80280








Maximum: 3,85333 2,34537

Minimum: 2,15698 1,33779

AVERAGE: 3,14698 1,83241

20,05%

17,47%

18,25%

22,07%

22,00%

0,16%

0% 10% 20% 30%






Unanswered (2)

16. The students' affairs service fulfils the students' demands


90

17. The technical equipment is appropriate

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 133 30,08% 27,07% 20,30% 17,29% 5,26% 2,40602 1,51572








Maximum: 3,83146 1,52485

Minimum: 2,40602 0,95448

AVERAGE: 3,10351 1,28010

12,32%

18,95%

26,91%

28,55%

13,18%

0,08%

0% 10% 20% 30%






Unanswered (1)



91

18. The premises are adequate to the teaching process

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 133 42,11% 22,56% 18,05% 11,28% 6,02% 2,16541 1,57849








Maximum: 4,28652 1,95747

Minimum: 2,16541 0,79315

AVERAGE: 3,30436 1,38946

13,57%

13,03%

20,83%

29,25%

23,17%

0,16%

0% 10% 20% 30% 40%






Unanswered (2)

18. The premises are adequate


92

19. The students are respected and their rights are protected

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 133 24,81% 24,06% 21,80% 17,29% 12,03% 2,67669 1,79620








Maximum: 4,09859 2,06980

Minimum: 2,47000 0,76190

AVERAGE: 3,36310 1,43789

12,40%

12,56%

21,53%

30,42%

22,85%

0,23%

0% 10% 20% 30% 40%






Unanswered (3)


ANNEX 4 – Presenting Student Survey Results in Tables and Charts Assessment of the quality of teaching activities of the academic staff

93

- Assessment of the quality of teaching activities of the academic staff

1. The professor is adequately prepared for realization of the teaching process

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 1485 7,47% 6,53% 13,00% 21,28% 51,72% 4,03232 0,01033








Maximum: 4,53307 0,03342

Minimum: 3,92774 0,00650

AVERAGE: 4,25641 0,01697

3,96%

4,46%

10,64%

22,74%

58,17%

0,02%

0% 10% 20% 30% 40% 50% 60% 70%



3 - I neither agreee, nor disagree (1596)


5 - Yes / I completely agree (8722)

Unanswered (3)

1. The professor is adequately prepared for realization of the teaching process


94

2. During teaching the professor is dedicated and interesting to the students

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 1485 11,58% 9,97% 15,35% 20,47% 42,63% 3,72593 1,94707








Maximum: 4,36316 1,96194

Minimum: 3,72593 0,90059

AVERAGE: 4,01440 1,43127

5,97%

7,51%

14,97%

23,38%

48,12%

0,05%

0% 10% 20% 30% 40% 50% 60%






Unanswered (8)

2. The professor is dedicated to teaching


95

3. The professor uses contemporary teaching methods

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 1485 10,51% 13,13% 19,73% 20,61% 36,03% 3,58519 1,85746








Maximum: 4,35294 1,85746

Minimum: 3,58519 0,87895

AVERAGE: 3,97397 1,38498

5,97%

7,69%

16,35%

26,07%

43,85%

0,07%

0% 10% 20% 30% 40% 50%






Unanswered (10)

3. The professor uses contemporary teaching methods


96

4. The professor motivates and includes the students in the teaching process

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 1485 13,80% 11,65% 16,30% 19,19% 39,06% 3,58047 2,08735








Maximum: 4,25551 2,08735

Minimum: 3,58047 1,02924

AVERAGE: 3,93593 1,52023

6,89%

8,35%

15,67%

23,81%

45,27%

0,00%

0% 10% 20% 30% 40% 50%






Unanswered (0)

4. Motivating and involving the students in the teaching process


97

5. The professor stimulates additional activities of students

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 1485 10,30% 10,57% 16,36% 24,04% 38,72% 3,70303 1,81404








Maximum: 4,33982 2,02730

Minimum: 3,57428 0,89996

AVERAGE: 3,99263 1,45183

6,44%

7,44%

14,01%

25,19%

46,89%

0,03%

0% 10% 20% 30% 40% 50%






Unanswered (4)

5. Stimulating additional activities of students


98

6. The additional activities are in a function of increasing and upgrading the knowledge related to the course

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 1485 11,25% 11,11% 18,38% 22,42% 36,84% 3,62492 1,86932








Maximum: 4,28230 1,96534

Minimum: 3,55604 0,92891

AVERAGE: 3,91900 1,46179

6,59%

7,91%

16,40%

26,05%

43,02%

0,03%

0% 10% 20% 30% 40% 50%






Unanswered (5)

6. The additional activities are in a function of improving and extending the knowledge


99

7. The professor realizes the number of classes provided

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 1485 6,67% 3,84% 6,20% 17,78% 65,52% 4,31650 1,37146








Maximum: 4,65263 1,77809

Minimum: 4,04206 0,69689

AVERAGE: 4,38011 1,08661

3,86%

3,34%

7,57%

18,45%

66,69%

0,09%

0% 10% 20% 30% 40% 50% 60% 70% 80%






Unanswered (13)

7. Realization of the number of classes provided


100

8. The professor provides appropriate basic and additional literature

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 1485 8,22% 8,28% 15,35% 20,13% 48,01% 3,91448 1,69821








Maximum: 4,39522 1,98887

Minimum: 3,82537 0,86550

AVERAGE: 4,10151 1,30635

5,08%

5,82%

13,21%

25,47%

50,39%

0,03%

0% 10% 20% 30% 40% 50% 60%






Unanswered (5)

8. Providing appropriate basic and additional literature


101

9. The professor applies contemporary technologies in the realization of the teaching process (computers, software support, information databases etc.)

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 1485 13,33% 12,32% 17,24% 18,92% 38,18% 3,56296 2,05752








Maximum: 4,33948 2,05752

Minimum: 3,56296 0,98986

AVERAGE: 3,96391 1,55656

7,90%

8,04%

15,03%

22,77%

46,19%

0,07%

0% 10% 20% 30% 40% 50%






Unanswered (11)

9. The professor applies contemporary technologies in the realization of the teaching process (computers, software support,

information databases, etc)


102

10. The personal behavior of the professor is appropriate

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 1484 9,23% 7,61% 11,18% 16,77% 55,15% 4,01078 1,80029








Maximum: 4,67704 1,80029

Minimum: 4,01078 0,52284

AVERAGE: 4,36092 1,14963

4,45%

3,72%

8,12%

17,90%

65,75%

0,07%

0% 10% 20% 30% 40% 50% 60% 70%






Unanswered (11)

10. Personal behavior of the professor


103

11. The professor is open and available to consultations and cooperation with the students

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 1485 11,52% 8,96% 12,59% 15,96% 50,98% 3,85926 2,01185








Maximum: 4,50584 2,01185

Minimum: 3,85926 0,84438

AVERAGE: 4,23090 1,37099

6,06%

5,28%

9,95%

17,79%

60,84%

0,09%

0% 10% 20% 30% 40% 50% 60% 70%






Unanswered (13)

11. The professor is open and available to students


104

12. The final and mid-term exam questions are within the frames of the study programme and the basic literature provided

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 1485 9,36% 4,98% 10,44% 19,53% 55,69% 4,07205 1,69898








Maximum: 4,61738 1,87907

Minimum: 3,96948 0,55081

AVERAGE: 4,34582 1,07866

4,09%

3,30%

7,81%

22,04%

62,69%

0,07%

0% 10% 20% 30% 40% 50% 60% 70%






Unanswered (10)

12. The final and mid-term exam questions are within the frames of the study programme and the basic literature provided


105

13. The content and structure of the final and midterm exam questions enable objective grading

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 1485 11,92% 7,88% 13,27% 18,86% 48,08% 3,83300 1,97479








Maximum: 4,47082 1,97479

Minimum: 3,83300 0,67545

AVERAGE: 4,19110 1,26004

5,30%

4,56%

11,06%

23,43%

55,57%

0,09%

0% 10% 20% 30% 40% 50% 60%






Unanswered (13)

13. The content and structure of the final and mid-term exam questions enable objective grading


106

14. The grade is a reflection of the knowledge and accomplishment of students

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 1485 16,57% 9,23% 14,48% 15,69% 44,04% 3,61414 2,29778








Maximum: 4,44951 2,29778

Minimum: 3,61414 0,87962

AVERAGE: 4,11797 1,46808

7,14%

5,54%

10,80%

20,88%

55,56%

0,08%

0% 10% 20% 30% 40% 50% 60%






Unanswered (12)

14. The grade is a refelection of the knowledge and accomplishment of students

ANNEX 4 – Presenting Student Survey Results in Tables and Charts Assessment of the quality of teaching activities of the supporting staff

107

- Assessment of the quality of teaching activities of the supporting staff

1. The supporting staff member is appropriately prepared for the realization of tutorials and the practical teaching

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



5 Faculty of Law 348 11,78% 10,06% 15,80% 15,80% 46,55% 3,75287 2,03097





Maximum: 4,83871 2,03097

Minimum: 3,75287 0,18022

AVERAGE: 4,47228 0,77480

6,18%

5,32%

10,88%

17,76%

59,78%

0,08%

0% 10% 20% 30% 40% 50% 60% 70%



3 - I neither agree, nor disagree (139)



Unanswered (1)

1. The supporting staff member is appropriately prepared for the realization of tutorials and practical teaching


108

2. During tutorials, the supporting staff member is dedicated and interesting to the students

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



5 Faculty of Law 348 12,07% 14,66% 14,94% 15,80% 42,53% 3,62069 2,10931





Maximum: 4,79570 2,10931

Minimum: 3,62069 0,22955

AVERAGE: 4,40071 0,82896

6,81%

7,12%

10,88%

18,08%

57,04%

0,08%

0% 10% 20% 30% 40% 50% 60%






Unanswered (1)

2. During teaching, the supporting staff member is dedicated to work


109

3. The supporting staff member uses contemporary teaching methods

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



5 Faculty of Law 348 8,33% 15,80% 16,95% 17,82% 41,09% 3,67529 1,86256





Maximum: 4,73585 1,86256

Minimum: 3,67529 0,36409

AVERAGE: 4,32974 0,86722

6,10%

7,43%

13,69%

19,95%

52,74%

0,08%

0% 10% 20% 30% 40% 50% 60%






Unanswered (1)

3. The supporting staff member uses contemporary teaching methods


110

4. The supporting staff member motivates and activates the students in the learning process

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



5 Faculty of Law 348 11,21% 15,80% 14,66% 18,97% 39,37% 3,59483 2,02268





Maximum: 4,72043 2,02268

Minimum: 3,59483 0,42139

AVERAGE: 4,34643 0,93977

7,67%

7,75%

12,44%

18,00%

54,15%

0,00%

0% 10% 20% 30% 40% 50% 60%




4. Motivating and involving the students in the learning process


111

5. The supporting staff member helps the students in the realization of the provided activities (home work preparation, projects, seminar papers, ...)

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



5 Faculty of Law 348 10,92% 12,36% 14,94% 19,83% 41,95% 3,69540 1,95883





Maximum: 4,72642 1,95883

Minimum: 3,69540 0,41015

AVERAGE: 4,28138 1,02837

7,28%

7,82%

12,36%

19,87%

52,66%

0,00%

0% 10% 20% 30% 40% 50% 60%






Unanswered (0)

5. Stimulating and helping the students with the additional activities


112

6. With the help of the supporting staff member, the students enlarge and improve their practical knowledge of the course

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



5 Faculty of Law 348 10,63% 12,07% 17,82% 21,55% 37,93% 3,64080 1,87349





Maximum: 4,72043 1,87349

Minimum: 3,64080 0,35577

AVERAGE: 4,30918 0,95047

6,49%

7,36%

13,77%

20,34%

52,03%

0,00%

0% 10% 20% 30% 40% 50% 60%






Unanswered (0)

6. The additional activities are in a function of improving and extending the practical knowledge


113

7. The supporting staff member realizes the number of classes provided

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



5 Faculty of Law 348 4,60% 4,89% 10,92% 17,24% 62,36% 4,27874 1,26790





Maximum: 4,92453 1,46383

Minimum: 4,12576 0,16573

AVERAGE: 4,60091 0,66383

4,07%

3,44%

8,06%

17,37%

66,90%

0,16%

0% 20% 40% 60% 80%






Unanswered (2)

7. Realization of the number of classes provided


114

8. The supporting staff member provides appropriate learning materials and literature for completion of students’ commitments

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



5 Faculty of Law 348 8,62% 12,07% 14,37% 22,41% 42,53% 3,78161 1,78502





Maximum: 4,77358 1,78502

Minimum: 3,78161 0,31015

AVERAGE: 4,36646 0,86481

5,87%

6,73%

12,52%

20,89%

53,99%

0,00%

0% 10% 20% 30% 40% 50% 60%






Unanswered (0)

8. Providing appropriate basic and additional literature


115

9. The supporting staff member applies contemporary technologies in the realization of tutorials and practical work (computer, software support, information bases etc.)

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



5 Faculty of Law 348 10,06% 11,78% 14,66% 20,40% 43,10% 3,74713 1,89552





Maximum: 4,78302 1,89552

Minimum: 3,61905 0,38104

AVERAGE: 4,24798 1,12648

6,89%

7,51%

11,66%

18,47%

55,48%

0,00%

0% 10% 20% 30% 40% 50% 60%






Unanswered (0)

9. Application of contemporary technologies in the realization of teaching process


116

10. The supporting staff member assesses, records and estimates the quality of the students’ activities in a real and objective way

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



5 Faculty of Law 348 10,63% 13,79% 14,08% 17,82% 43,68% 3,70115 2,00265





Maximum: 4,75472 2,00265

Minimum: 3,70115 0,27035

AVERAGE: 4,36560 0,93076

6,96%

7,12%

11,50%

18,62%

55,79%

0,00%

0% 10% 20% 30% 40% 50% 60%






Unanswered (0)

10. Impartial assessment of the quality of the realized activities of students


117

11. The personal behavior of the supporting staff member is appropriate

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



5 Faculty of Law 348 5,17% 7,76% 9,20% 22,13% 55,75% 4,15517 1,40525





Maximum: 4,85542 1,73681

Minimum: 4,08384 0,16190

AVERAGE: 4,62178 0,64498

5,16%

4,54%

7,28%

15,41%

67,14%

0,47%

0% 20% 40% 60% 80%






Unanswered (6)

11. Personal behavior of the supporting staff member


118

12. The supporting staff member is open and available to students

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



5 Faculty of Law 348 6,61% 9,77% 12,64% 19,54% 51,44% 3,99425 1,63109





Maximum: 4,88172 1,74360

Minimum: 3,99425 0,12716

AVERAGE: 4,59728 0,66541

5,56%

4,77%

9,39%

14,40%

65,49%

0,39%

0% 10% 20% 30% 40% 50% 60% 70%






Unanswered (5)

12. The supporting staff member is open and available to students

ANNEX 4 – Presenting Student Survey Results in Tables and Charts Assessment of the quality of the study programmes of the second cycle and the teaching activities of the academic staff

119

- Assessment of the quality of the study programmes of the second and third

cycle and the teaching activities of the academic staff

А) Second study cycle

1. The programme is a logical continuation of the first cycle of studies and offers continuity in knowledge development of research area

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Tobacco Institute 0 *** *** *** *** *** *** ***


5 Faculty of Law 9 0,00% 0,00% 11,11% 44,44% 44,44% 4,33333 0,50000

6 Faculty of Technical Sciences 0 *** *** *** *** *** *** ***

7 Faculty of Technology and Technical Sciences 0 *** *** *** *** *** *** ***





11 Faculty of Tourism and Hospitality 0 *** *** *** *** *** *** ***

Maximum: 4,40000 5,33333

Minimum: 2,80000 0,20000

AVERAGE: 3,93810 1,42208

4,44%

2,22%

24,44%

26,67%

42,22%

0,00%

0% 10% 20% 30% 40% 50%






Unanswered (0)

1. The programme is logical continuation of the first cycle of studies and offers continuity in knowledge development of the

research area


120

2. The programme enables understanding of the current conditions and trends in the theoretical placement of the study programme

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 0,00% 0,00% 11,11% 55,56% 33,33% 4,22222 0,44444








Maximum: 4,50000 2,33333

Minimum: 2,40000 0,30000

AVERAGE: 3,92698 1,04444

4,44%

11,11%

13,33%

28,89%

42,22%

0,00%

0% 10% 20% 30% 40% 50%






Unanswered (0)

2. The programme enables understanding of the current conditions and trends in the theoretical placement of the study

programme


121

3. The programme develops research competences in the narrow research area

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 0,00% 11,11% 33,33% 11,11% 44,44% 3,88889 1,36111








Maximum: 4,33333 1,76667

Minimum: 1,40000 0,30000

AVERAGE: 3,57698 1,40289

11,11%

15,56%

17,78%

20,00%

35,56%

0,00%

0% 10% 20% 30% 40%






Unanswered (0)



122

4. There is a logical order and connection among the courses in the study programme

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 11,11% 0,00% 22,22% 33,33% 33,33% 3,77778 1,69444








Maximum: 4,66667 1,69444

Minimum: 2,00000 0,30000

AVERAGE: 3,78730 0,80830

6,67%

8,89%

20,00%

35,56%

28,89%

0,00%

0% 10% 20% 30% 40%






Unanswered (0)



123

5. There is unnecessary repetition of the teaching materials in some courses

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 22,22% 22,22% 22,22% 22,22% 11,11% 2,77778 1,94444








Maximum: 4,08333 3,20000

Minimum: 1,33333 0,26667

AVERAGE: 3,06587 1,65332

20,00%

15,56%

13,33%

33,33%

17,78%

0,00%

0% 10% 20% 30% 40%






Unanswered (0)

5. There is unnecessary repetitions of the teaching material in some courses


124

6. There is a need of additional content for forming the research profile in this research area

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 0,00% 11,11% 0,00% 66,67% 22,22% 4,00000 0,75000








Maximum: 5,00000 2,56667

Minimum: 3,20000 0,00000

AVERAGE: 4,18810 1,15758

4,44%

2,22%

13,33%

33,33%

44,44%

2,22%

0% 10% 20% 30% 40% 50%






Unanswered (1)



125

7. The classes are realized in a contemporary and quality way

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 0,00% 0,00% 22,22% 55,56% 22,22% 4,00000 0,50000








Maximum: 4,00000 3,00000

Minimum: 1,40000 0,30000

AVERAGE: 3,46905 1,43918

8,89%

20,00%

15,56%

28,89%

26,67%

0,00%

0% 10% 20% 30% 40%






Unanswered (0)



126

8. The assessment of the students’ achievements is adequate and appropriate to the study programme courses

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 11,11% 11,11% 0,00% 55,56% 22,22% 3,66667 1,75000








Maximum: 4,66667 2,80000

Minimum: 2,60000 0,30000

AVERAGE: 3,77619 1,33009

8,89%

8,89%

17,78%

33,33%

31,11%

0,00%

0% 10% 20% 30% 40%






Unanswered (0)

8. The assessment of the students' achievements is adequate and appropriate to the study programme courses


127

9. There is a practical segment in the study programme correspondingly

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 22,22% 11,11% 11,11% 55,56% 0,00% 3,00000 1,75000








Maximum: 3,83333 4,33333

Minimum: 1,91667 0,99242

AVERAGE: 2,75476 1,96320

31,11%

13,33%

24,44%

22,22%

8,89%

0,00%

0% 10% 20% 30% 40%






Unanswered (0)



128

10. The practical segment of the study programme enables students for applying the knowledge and the research work

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 22,22% 11,11% 0,00% 66,67% 0,00% 3,11111 1,86111








Maximum: 4,33333 4,33333

Minimum: 1,80000 0,70000

AVERAGE: 2,96825 2,21912

31,11%

11,11%

17,78%

22,22%

17,78%

0,00%

0% 10% 20% 30% 40%






Unanswered (0)

10. The practical segment of the study programme enables the students for applying the knowledge and the research work


129

11. There is appropriate basic and additional literature for the courses of the study programme

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 0,00% 0,00% 22,22% 55,56% 22,22% 4,00000 0,50000








Maximum: 4,40000 4,33333

Minimum: 2,00000 0,50000

AVERAGE: 3,58571 1,79697

13,33%

6,67%

17,78%

31,11%

31,11%

0,00%

0% 10% 20% 30% 40%






Unanswered (0)



130

12. The study programme meets my expectations

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 0,00% 11,11% 11,11% 55,56% 22,22% 3,88889 0,86111








Maximum: 4,40000 3,36667

Minimum: 1,40000 0,30000

AVERAGE: 3,55556 1,66198

13,33%

13,33%

17,78%

20,00%

35,56%

0,00%

0% 10% 20% 30% 40%






Unanswered (0)



131

13. The students are adequately informed

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 11,11% 0,00% 11,11% 55,56% 22,22% 3,77778 1,44444








Maximum: 4,41667 2,80000

Minimum: 3,20000 0,30000

AVERAGE: 3,93254 1,09055

6,67%

2,22%

15,56%

37,78%

37,78%

0,00%

0% 10% 20% 30% 40%






Unanswered (0)



132


Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 0,00% 11,11% 0,00% 22,22% 66,67% 4,44444 1,02778








Maximum: 4,66667 3,36667

Minimum: 2,80000 0,00000

AVERAGE: 3,76825 1,58535

8,89%

8,89%

20,00%

17,78%

44,44%

0,00%

0% 10% 20% 30% 40% 50%






Unanswered (0)

14. The students' affairs service fulfils the students' demands


133


Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 11,11% 11,11% 0,00% 55,56% 22,22% 3,66667 1,75000








Maximum: 4,66667 3,06667

Minimum: 2,00000 0,33333

AVERAGE: 3,57143 1,44870

8,89%

15,56%

13,33%

31,11%

31,11%

0,00%

0% 10% 20% 30% 40%






Unanswered (0)



134


Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 11,11% 11,11% 0,00% 33,33% 44,44% 3,88889 2,11111








Maximum: 5,00000 2,70000

Minimum: 2,40000 0,00000

AVERAGE: 3,77937 1,52367

11,11%

6,67%

11,11%

31,11%

40,00%

0,00%

0% 10% 20% 30% 40% 50%






Unanswered (0)



135


Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 0,00% 0,00% 11,11% 33,33% 55,56% 4,44444 0,52778








Maximum: 4,66667 4,26667

Minimum: 3,00000 0,33333

AVERAGE: 3,87778 1,83341

13,33%

0,00%

11,11%

31,11%

44,44%

0,00%

0% 10% 20% 30% 40% 50%






Unanswered (0)



136

18. The professors are appropriately prepared for the realization of the classes

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 0,00% 0,00% 11,11% 77,78% 11,11% 4,00000 0,25000








Maximum: 4,80000 2,18182

Minimum: 3,00000 0,20000

AVERAGE: 4,22381 0,92359

6,67%

2,22%

6,67%

37,78%

46,67%

0,00%

0% 10% 20% 30% 40% 50%






Unanswered (0)

18. The professors are appropriately prepared for the realization of the classes


137

19. During the classes, the professors are dedicated and keep the students interested

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 0,00% 0,00% 11,11% 55,56% 33,33% 4,22222 0,44444








Maximum: 4,80000 2,33333

Minimum: 2,40000 0,20000

AVERAGE: 4,21746 0,73968

6,67%

2,22%

11,11%

24,44%

55,56%

0,00%

0% 10% 20% 30% 40% 50% 60%






Unanswered (0)

19. During classes, the professors are dedicated and keep the students interested


138

20. The professors use contemporary methods of teaching

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 0,00% 0,00% 22,22% 66,67% 11,11% 3,88889 0,36111








Maximum: 4,66667 2,80000

Minimum: 1,80000 0,20000

AVERAGE: 3,65556 1,04639

6,67%

11,11%

22,22%

31,11%

28,89%

0,00%

0% 10% 20% 30% 40%






Unanswered (0)



139

21. The professors encourage and nourish the students’ interest in the research area

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 0,00% 0,00% 22,22% 66,67% 11,11% 3,88889 0,36111








Maximum: 5,00000 2,20455

Minimum: 2,20000 0,00000

AVERAGE: 3,92937 0,72843

6,67%

4,44%

20,00%

31,11%

37,78%

0,00%

0% 10% 20% 30% 40%






Unanswered (0)

21. The professors encourage and nourish the students' interest in the research area


140

22. The professors stimulate additional students’ activity (writing professional-research papers, participation in projects, seminal papers…)

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 0,00% 11,11% 11,11% 44,44% 33,33% 4,00000 1,00000








Maximum: 5,00000 2,02273

Minimum: 2,60000 0,00000

AVERAGE: 4,03571 1,23182

6,67%

8,89%

13,33%

24,44%

46,67%

0,00%

0% 10% 20% 30% 40% 50%






Unanswered (0)

22. The professors stimulate additional students' activity (writing professional-research papers, participation in projects, seminal

papers , ...)


141

23. The additional activities are in function of increasing and extending knowledge from the courses

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 0,00% 0,00% 0,00% 66,67% 33,33% 4,33333 0,25000








Maximum: 4,33333 3,00000

Minimum: 2,20000 0,25000

AVERAGE: 3,68810 1,78745

8,89%

8,89%

17,78%

26,67%

37,78%

0,00%

0% 10% 20% 30% 40%






Unanswered (0)

23. The additional activities are in function of increasing and extending knowledge form the courses


142

24. The professors realize the number of classes provided

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 0,00% 0,00% 11,11% 44,44% 44,44% 4,33333 0,50000








Maximum: 4,50000 2,33333

Minimum: 3,20000 0,50000

AVERAGE: 4,09048 0,93160

0,00%

6,67%

13,33%

35,56%

44,44%

0,00%

0% 10% 20% 30% 40% 50%






Unanswered (0)



143

25. The professors provide appropriate basic and additional literature

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 8 0,00% 0,00% 0,00% 44,44% 44,44% 4,50000 0,28571








Maximum: 4,50000 4,33333

Minimum: 2,20000 0,28571

AVERAGE: 3,76667 1,59233

4,44%

11,11%

17,78%

20,00%

44,44%

2,22%

0% 10% 20% 30% 40% 50%






Unanswered (1)



144

26. The professors apply modern technologies in the realization of the teaching activities (computers, software support, information databases, etc.)

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 0,00% 0,00% 11,11% 77,78% 11,11% 4,00000 0,25000








Maximum: 4,83333 3,00000

Minimum: 1,60000 0,16667

AVERAGE: 3,70476 1,28290

8,89%

11,11%

13,33%

33,33%

33,33%

0,00%

0% 10% 20% 30% 40%






Unanswered (0)

26. The professors apply modern technologies in the realization of the teaching activities (computers, software support,

information databases, etc )


145

27. The personal culture and the relationship of the professors towards the students are on the appropriate level

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 0,00% 0,00% 0,00% 33,33% 66,67% 4,66667 0,25000








Maximum: 5,00000 0,80000

Minimum: 4,33333 0,00000

AVERAGE: 4,58571 0,35996

0,00%

0,00%

6,67%

26,67%

66,67%

0,00%

0% 10% 20% 30% 40% 50% 60% 70%






Unanswered (0)



146

28. The professors are open and available for cooperation and consultations

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 0,00% 0,00% 0,00% 55,56% 44,44% 4,44444 0,27778








Maximum: 4,66667 2,00000

Minimum: 4,00000 0,26667

AVERAGE: 4,45635 0,63860

0,00%

4,44%

4,44%

33,33%

57,78%

0,00%

0% 10% 20% 30% 40% 50% 60% 70%






Unanswered (0)



147

29. The professors assess the quality of the students’ achievements in a way appropriate to the course programme and the basic literature provided

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 0,00% 0,00% 11,11% 55,56% 33,33% 4,22222 0,44444








Maximum: 5,00000 1,42424

Minimum: 3,20000 0,00000

AVERAGE: 4,21270 0,65267

2,22%

0,00%

22,22%

28,89%

46,67%

0,00%

0% 10% 20% 30% 40% 50%






Unanswered (0)

29. The professors assess the quality of the students' achievements in a way appropriate to the course programme and

the basic literature provided


148

30. The content and structure of the exam questions, along with the manner of examination provide an objective assessment

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 0,00% 0,00% 11,11% 44,44% 44,44% 4,33333 0,50000








Maximum: 5,00000 1,78788

Minimum: 3,40000 0,00000

AVERAGE: 4,20476 0,70779

2,22%

2,22%

22,22%

26,67%

46,67%

0,00%

0% 10% 20% 30% 40% 50%






Unanswered (0)

30. The content and structure of the exam questions, along with the manner of examination provided an objective assessment


149

31. The grade is a reflection of the student’s achievements and engagement

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade





5 Faculty of Law 9 0,00% 0,00% 11,11% 44,44% 44,44% 4,33333 0,50000








Maximum: 4,66667 2,33333

Minimum: 3,40000 0,30000

AVERAGE: 4,16190 0,78095

4,44%

0,00%

20,00%

31,11%

44,44%

0,00%

0% 10% 20% 30% 40% 50%






Unanswered (0)

31. The grade is a reflection of the student's achievements and engagement

ANNEX 4 – Presenting Student Survey Results in Tables and Charts Assessment of the quality of the study programmes of the third cycle and the teaching activities of the academic staff

150

B) Third study cycle

1. The programme is a logical continuation of the second cycle of studies and offers continuity in knowledge development of research area

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade


2 Faculty of Education 1 0,00% 0,00% 100,00% 0,00% 0,00% 3,00000 ***

3 Faculty of Law 1 0,00% 0,00% 0,00% 0,00% 100,00% 5,00000 ***

4 Faculty of Technical Sciences 1 0,00% 0,00% 0,00% 0,00% 100,00% 5,00000 ***


6 Faculty of Biotechnical Sciences 0 *** *** *** *** *** *** ***


Communication Technologies0 *** *** *** *** *** *** ***


Maximum: 5,00000 2,00000

Minimum: 3,00000 0,20000

AVERAGE: 4,31111 0,84444

0,00%

6,67%

6,67%

40,00%

46,67%

0,00%

0% 10% 20% 30% 40% 50%






Unanswered (0)

1. The programme is a logical continuation of the second cycle of studies and offers continuity in knowledge development of the

research area


151

2. The programme enables understanding of the current conditions and trends in the theoretical placement of the study programme

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 0,00% 0,00% 0,00% 0,00% 100,00% 5,00000 ***







Maximum: 5,00000 2,20000

Minimum: 3,20000 0,33333

AVERAGE: 4,46389 1,15000

6,67%

0,00%

20,00%

26,67%

46,67%

0,00%

0% 10% 20% 30% 40% 50%






Unanswered (0)

2. The programme enables understanding of the current conditions and trends in the theoretical placement of the study

programme


152


Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 0,00% 0,00% 0,00% 0,00% 100,00% 5,00000 ***







Maximum: 5,00000 1,70000

Minimum: 3,20000 0,33333

AVERAGE: 4,35278 0,98333

0,00%

13,33%

13,33%

26,67%

46,67%

0,00%

0% 10% 20% 30% 40% 50%






Unanswered (0)



153


Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 0,00% 0,00% 0,00% 0,00% 100,00% 5,00000 ***







Maximum: 5,00000 2,30000

Minimum: 3,00000 1,00000

AVERAGE: 3,85000 1,65556

6,67%

6,67%

20,00%

40,00%

26,67%

0,00%

0% 10% 20% 30% 40% 50%






Unanswered (0)



154


Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 100,00% 0,00% 0,00% 0,00% 0,00% 1,00000 ***







Maximum: 5,00000 1,50000

Minimum: 1,00000 0,33333

AVERAGE: 3,09722 0,91667

13,33%

20,00%

26,67%

33,33%

6,67%

0,00%

0% 10% 20% 30% 40%






Unanswered (0)



155


Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 100,00% 0,00% 0,00% 0,00% 0,00% 1,00000 ***







Maximum: 5,00000 3,00000

Minimum: 1,00000 0,33333

AVERAGE: 3,43056 2,08333

20,00%

0,00%

20,00%

26,67%

33,33%

0,00%

0% 10% 20% 30% 40%






Unanswered (0)



156


Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 0,00% 0,00% 0,00% 0,00% 100,00% 5,00000 ***







Maximum: 5,00000 3,30000

Minimum: 3,00000 2,25000

AVERAGE: 3,71944 2,62778

13,33%

13,33%

6,67%

40,00%

26,67%

0,00%

0% 10% 20% 30% 40% 50%






Unanswered (0)



157

8. The assessment of the students’ achievements is adequate and appropriate to the study programme courses

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 0,00% 0,00% 0,00% 0,00% 100,00% 5,00000 ***







Maximum: 5,00000 2,70000

Minimum: 3,00000 0,33333

AVERAGE: 4,20278 1,53889

6,67%

6,67%

6,67%

33,33%

46,67%

0,00%

0% 10% 20% 30% 40% 50%






Unanswered (0)

8. The assessment of the students' achievements is adequate and appropriate to the study programme courses


158


Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 0,00% 0,00% 0,00% 0,00% 100,00% 5,00000 ***







Maximum: 5,00000 1,58333

Minimum: 2,25000 0,33333

AVERAGE: 3,59722 1,13889

13,33%

13,33%

20,00%

40,00%

13,33%

0,00%

0% 10% 20% 30% 40% 50%






Unanswered (0)



159


Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 0,00% 0,00% 0,00% 0,00% 100,00% 5,00000 ***







Maximum: 5,00000 3,00000

Minimum: 2,50000 0,33333

AVERAGE: 3,83889 1,84444

13,33%

13,33%

20,00%

20,00%

33,33%

0,00%

0% 10% 20% 30% 40%






Unanswered (0)



160


Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 0,00% 0,00% 0,00% 0,00% 100,00% 5,00000 ***







Maximum: 5,00000 1,70000

Minimum: 3,00000 0,91667

AVERAGE: 3,93611 1,31667

0,00%

6,67%

33,33%

20,00%

40,00%

0,00%

0% 10% 20% 30% 40% 50%






Unanswered (0)



161


Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 0,00% 0,00% 0,00% 0,00% 100,00% 5,00000 ***







Maximum: 5,00000 2,91667

Minimum: 3,25000 1,00000

AVERAGE: 4,10833 2,23889

13,33%

0,00%

26,67%

20,00%

40,00%

0,00%

0% 10% 20% 30% 40% 50%






Unanswered (0)



162


Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 0,00% 0,00% 0,00% 0,00% 100,00% 5,00000 ***







Maximum: 5,00000 3,00000

Minimum: 3,33333 0,20000

AVERAGE: 4,27222 1,84444

6,67%

6,67%

6,67%

26,67%

53,33%

0,00%

0% 10% 20% 30% 40% 50% 60%






Unanswered (0)



163


Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 0,00% 0,00% 0,00% 0,00% 100,00% 5,00000 ***







Maximum: 5,00000 1,00000

Minimum: 4,00000 0,80000

AVERAGE: 4,47500 0,90556

0,00%

0,00%

20,00%

20,00%

60,00%

0,00%

0% 10% 20% 30% 40% 50% 60% 70%






Unanswered (0)

14. The students' affairs service fulfills the students demands


164


Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 0,00% 0,00% 100,00% 0,00% 0,00% 3,00000 ***







Maximum: 4,33333 2,80000

Minimum: 3,00000 1,33333

AVERAGE: 3,82222 2,04444

6,67%

6,67%

20,00%

26,67%

40,00%

0,00%

0% 10% 20% 30% 40% 50%






Unanswered (0)



165


Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 0,00% 0,00% 0,00% 100,00% 0,00% 4,00000 ***







Maximum: 5,00000 3,00000

Minimum: 3,50000 1,33333

AVERAGE: 4,13889 2,00000

6,67%

6,67%

13,33%

26,67%

46,67%

0,00%

0% 10% 20% 30% 40% 50%






Unanswered (0)



166


Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 0,00% 0,00% 0,00% 0,00% 100,00% 5,00000 ***







Maximum: 5,00000 4,00000

Minimum: 4,00000 1,33333

AVERAGE: 4,38889 2,77778

13,33%

0,00%

6,67%

13,33%

66,67%

0,00%

0% 10% 20% 30% 40% 50% 60% 70%






Unanswered (0)



167

18. The professors are appropriately prepared for the realization of classes

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 0,00% 0,00% 0,00% 0,00% 100,00% 5,00000 ***







Maximum: 5,00000 4,00000

Minimum: 3,80000 0,70000

AVERAGE: 4,30000 1,90000

6,67%

0,00%

20,00%

26,67%

46,67%

0,00%

0% 10% 20% 30% 40% 50%






Unanswered (0)

18. The professors are appropriately prepared for the realization of classes


168


Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 0,00% 0,00% 0,00% 0,00% 100,00% 5,00000 ***







Maximum: 5,00000 1,50000

Minimum: 4,00000 1,00000

AVERAGE: 4,41667 1,16667

0,00%

6,67%

13,33%

26,67%

53,33%

0,00%

0% 10% 20% 30% 40% 50% 60%






Unanswered (0)



169


Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 0,00% 0,00% 0,00% 0,00% 100,00% 5,00000 ***







Maximum: 5,00000 2,30000

Minimum: 3,00000 1,00000

AVERAGE: 4,10000 1,76667

13,33%

0,00%

13,33%

46,67%

26,67%

0,00%

0% 10% 20% 30% 40% 50%






Unanswered (0)



170

21. The professors encourage and nourish the students’ interest in the research area

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade


2 Faculty of Education 0 *** *** *** *** *** *** ***

3 Faculty of Law 1 0,00% 0,00% 0,00% 0,00% 100,00% 5,00000 ***







Maximum: 5,00000 3,58333

Minimum: 3,75000 0,33333

AVERAGE: 4,37667 2,20556

13,33%

0,00%

0,00%

33,33%

46,67%

6,67%

0% 10% 20% 30% 40% 50%






Unanswered (1)

21. The professors encourage and nourish the students' interest in the research area


171

22. The professors stimulate additional students’ activity (writing professional-research papers, participation in projects, seminal papers,…)

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 0,00% 0,00% 0,00% 0,00% 100,00% 5,00000 ***







Maximum: 5,00000 1,70000

Minimum: 4,00000 0,00000

AVERAGE: 4,64444 0,67778

0,00%

6,67%

0,00%

20,00%

73,33%

0,00%

0% 10% 20% 30% 40% 50% 60% 70% 80%






Unanswered (0)

22. The professors stimulate additional students' activity (writing professional-research papers, participation in projects, seminal

papers, etc.)


172


Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 0,00% 0,00% 0,00% 0,00% 100,00% 5,00000 ***







Maximum: 5,00000 2,70000

Minimum: 3,00000 0,33333

AVERAGE: 4,07778 1,23333

6,67%

0,00%

13,33%

40,00%

40,00%

0,00%

0% 10% 20% 30% 40% 50%






Unanswered (0)



173


Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 0,00% 0,00% 0,00% 0,00% 100,00% 5,00000 ***







Maximum: 5,00000 2,00000

Minimum: 3,00000 0,00000

AVERAGE: 4,27778 0,77778

0,00%

6,67%

20,00%

13,33%

60,00%

0,00%

0% 10% 20% 30% 40% 50% 60% 70%






Unanswered (0)



174


Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 0,00% 0,00% 0,00% 0,00% 100,00% 5,00000 ***







Maximum: 5,00000 3,00000

Minimum: 4,00000 0,91667

AVERAGE: 4,37500 1,63889

6,67%

0,00%

13,33%

26,67%

53,33%

0,00%

0% 10% 20% 30% 40% 50% 60%






Unanswered (0)



175

26. The professors apply modern technologies in the realization of the teaching activities (computers, software support, information databases, etc.)

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 0,00% 0,00% 0,00% 100,00% 0,00% 4,00000 ***







Maximum: 5,00000 2,70000

Minimum: 3,00000 0,33333

AVERAGE: 4,02222 1,23333

6,67%

0,00%

13,33%

46,67%

33,33%

0,00%

0% 10% 20% 30% 40% 50%






Unanswered (0)

26. The professors apply modern technologies in the realization of the teaching activities (computers, software support,

information databases, etc)


176


Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 0,00% 0,00% 0,00% 0,00% 100,00% 5,00000 ***







Maximum: 5,00000 3,20000

Minimum: 3,80000 0,33333

AVERAGE: 4,66111 1,51111

6,67%

0,00%

13,33%

6,67%

73,33%

0,00%

0% 10% 20% 30% 40% 50% 60% 70% 80%






Unanswered (0)

27. The personal culture and the relationship of the professors towards the students are on appropriate level


177


Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 0,00% 0,00% 0,00% 0,00% 100,00% 5,00000 ***







Maximum: 5,00000 3,00000

Minimum: 4,00000 1,00000

AVERAGE: 4,63889 1,77778

6,67%

0,00%

13,33%

6,67%

73,33%

0,00%

0% 10% 20% 30% 40% 50% 60% 70% 80%






Unanswered (0)

28. The professors are open and available for cooperation and consultation


178

29. The professors assess the quality of the students’ achievements in a way appropriate to the course program and the basic literature provided

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 0,00% 0,00% 0,00% 0,00% 100,00% 5,00000 ***







Maximum: 5,00000 3,58333

Minimum: 3,75000 1,33333

AVERAGE: 4,51389 2,63889

13,33%

0,00%

6,67%

13,33%

66,67%

0,00%

0% 10% 20% 30% 40% 50% 60% 70%






Unanswered (0)

29. The professors asses the quality of the students' achievement in a way appropriate to the course programme and the basic

literature provided


179

30. The content and structure of the exam questions, along with the manner of examination provide an objective assessment

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 0,00% 0,00% 0,00% 0,00% 100,00% 5,00000 ***







Maximum: 5,00000 3,58333

Minimum: 3,75000 1,33333

AVERAGE: 4,51389 2,63889

13,33%

0,00%

6,67%

13,33%

66,67%

0,00%

0% 10% 20% 30% 40% 50% 60% 70%






Unanswered (0)

30. The content and structure of the exam questions along with the manner of examination provide an objective assessment


180

31. The grade is a reflection of the student’s achievements and engagement

Ord.

nr.Unit

Number of

replies

1 - No / I

completely

disagree

2 - I mostly

disagree

3 - I neither

agree, nor

disagree

4 - I mostly

agree

5 - Yes / I

completely

agree

Ponder average

grade

Standard

deviation of

grade



3 Faculty of Law 1 0,00% 0,00% 0,00% 0,00% 100,00% 5,00000 ***







Maximum: 5,00000 3,58333

Minimum: 3,75000 1,33333

AVERAGE: 4,48056 2,70556

13,33%

0,00%

13,33%

6,67%

66,67%

0,00%

0% 10% 20% 30% 40% 50% 60% 70%






Unanswered (0)

31. The grade is a reflection of the student's achievements and engagement

ANNEX 5 – Action plan and capacity for changes

181


AREA NOTICED WEAKNESSES

PLANNED ACTIVITIES PERSONS RESPONSIBLE

PERIOD OF IMPLEMENTATION (starting from the beginning of activities)

NECESSARY RESOURCES

PROGRESS INDICATORS

OR

GA

NIZ

ATI

ON

AL

MA

NA

GEM

ENT

Lack of strategy Creation of strategy; Implementation of action plan of the Strategy

University management; Central and administrative office representatives

9 months; 5 years starting from the preparation of Strategy

5.000,00 EUR; 15.000,00 EUR

Analysis, draft version and final version of Strategy; Directions for development of University set and actions taken under the action plan of the Strategy taken

Dysfunctional system of quality

Preparation and adoption of Rules of quality assurance; Developing of methodology for quality assurance; Implementation of the methodological procedures; External evaluation conducted; Follow-up evaluation conducted

Central administrative officers and University management; University self-evaluation committee; External experts

3 months; 1 year; 4 years since the adoption of methodology; 1 year

-); 40.000,00 EUR; 40.000,00 EUR; 60.000,00 EUR

Rules of quality assurance adopted; Methodology templates and procedures for quality control prepared; Reports of relevant bodies in charge of quality control; Report of external evaluation adopted; Report of follow-up evaluation adopted

Dysfunctional iKnow system

Improvement and broadening of the capacities of the system; Establishing University ICT Committee

Central administrative officers and University management, IT sector of the units and the University, iKnow-system commission; External experts

1 year 15.000 EUR Functional and upgraded iKnow system; University ICT Committee established

University acts Amendments of the Statute and Rule-books of study; Preparation of new procedures for operational activities

Central administrative officers and University management, External experts

1 year; 6 months

6.000,00 EUR; 6.000,00 EUR

Acts adopted; Prepared and adopted internal procedures

TEA

CH

ING

AN

D L

EAR

NIN

G

Insufficient attractiveness of some study programs

Development of new study programs; Revision of the existing study programs

Units; Teaching and science committee; Doctoral studies Council; External evaluators; Business community; Students; Alumni

1 year;

10.000,00 ЕUR New and revised study programs adopted

Realization of internship

Improving the realization of internship; Concluding contracts for practical training

Teaching and science committee; Units; KREDO center

4 years 4.000,00 ЕUR Number of subjects where the internship is being realized; Number of contracts concluded

Need of continuous academic staff competences

Organization of trainings/seminars; Academic staff mobility; Involving the academic staff in electronic research networks, repositories, Research Gate

Central administrative officers and University management; Units

4 years 60.000,00 ЕUR Number of trained academic staff; Number of registered academic staff profiles; Number of published bibliographic units;


182

improvement Frequency of access to bases by the academic staff; Number of visits to individual profiles

Technology equipment

Investment initiatives for technology renewal at the University and the University units; Project application; Using University and national resources

University management; Central administrative officers; External experts; Units; Scientific-research centers; Economic entities

4 years 150.000,00 ЕUR Financial resources provided; Technology renewed – number of purchased units

Quality of internet connection

University network improvement; Revival of MARNET network

University management; IT sector of the University and the University units

1 year 10.000,00 ЕUR Quality of internet connection

Premises – seat and branch studies

Analysis of the units’ needs of additional premises for the seat studies; Analysis of the units’ needs of additional premises for the branch studies; Capital investments

University management; Central administrative officers; Units; Ministry of Education and Science

6 months 1 year;

5.000,00 ЕUR; 3.000,00 ЕUR;

130.000,00 EUR

Prepared reports of the premises of the seat and branch studies of units; Realized capital investments

Libraries, library equipment and software

Preparation of a program for cataloguing of the library fund of the units and the University; Creating a library database and connection with COBISS

University management; Central administrative officers; Librarians of the Units; IT sector; National Institution - University Library "St. Kliment Ohridski"- Bitola

1 year; 1 year

2.000,00 ЕUR; 5.000,00 ЕUR

Program for cataloguing prepared; Library database of units and University created.

Branch studies and distance learning

Preparation of Rules of distance learning; Providing funds for purchase of distance learning equipment; Distance learning

University management; Central administrative officers; Units

2 years Rules of distance learning adopted; Providing funds for purchase of equipment; Number of realized lectures with distance learning equipment; Number of realized distance learning study programs and courses

Active and accredited laboratories

Accreditation of the existing laboratories; Providing funds from the University or other sources for opening and equipping new laboratories

University management; Central administrative officers; Organs-of-state; Units; External experts

4 years Number of accredited laboratories; Funds provided;

RES

EAR

CH

Insufficient number of organized conferences

Organizing university conferences, seminars, round tables etc.


2 years Increased number of published papers in

international and domestic journals;

Increased number of organized conferences

Access to databases

Preparation of a plan for involvement in international databases; University involvement in international databases

University management; Central administrative officers; Units; IT Sector

1 year; 1 year

-; 50.000,00 ЕUR

Plan prepared; Number of visits to international databases


183

Motivation of the academic staff to research and publishing scientific and professional papers

Preparation of a Program for financial support of research and publishing activities; Realization of the action plan of the Program; Establishing a University Scientific and Research Centre


1 year; 1 year

-; 15.000,00 ЕUR

Program adopted; Research papers published; University Scientific and Research Centre established

Weak motivation of students to participate in exchange programs

Stimulation of student mobility; Realization of promotional activities; Creating special fund for encouraging student mobility; Organization of foreign language courses for students

University management; Central administrative officers; Units; Academic staff – professors of foreign languages

3 years Approved plan for partial funding of student mobility; Realization of promotional events; Organization of foreign language courses; Number of candidates for foreign language courses; Number of student mobility

Organized participation of the University in national projects (threat)

Starting an initiative to the Ministry of Education and Science to encourage national projects; Involvement in national projects


1 year Established contacts with the Ministry of Education and Science; Involvement in national projects

Training for project application

Training for project applications;

Establishing a University project office

University management; Central administrative officers; Units; External experts

1 year 5.000,00 ЕUR University project office established; Number of applications and projects approved; Number of persons trained for preparation of project applications

SOC

IAL

JUST

IFIC

ATI

ON

Alumni network Hiring staff for the Carrier center (CREDO); Preparation of methodology for inclusion in the Alumni network

University management; Central administrative officers

2 years 10.000,00 ЕUR Hiring staff for the Center; Number of alumni files – members; Methodology created

University Council Establishing a University Council University management; Central administrative officers; State and local-management organs

1 year University council established; Number of meetings of the Council

Lifelong learning Examination of the economy needs of the additional skills of the staff; Creation of lifelong learning programs

University management; Central administrative officers; KREDO center; Units; Organs-of-state

4 years 4.000,00 ЕUR Preparation of a Report on the needs of economic sector; Lifelong learning programs created; Number of candidates of the programs

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