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Appendices: Participant Interviews 010 - Setting Up a Community-Based Water Monitoring Program in Laos 011 - Dam and Reservoir Management to Agricultural sustainability in South Vietnam 012 - Reviving Livelihoods in Water Stressed Regions 013 - Drought Mitigation in Pakistan 014 - Water Quality in Indonesia 015 - International Aid for Water Resource Governance 016 - Addressing the Impacts of Hydropower Development in North-Central Vietnam 017 - Environmental Pollution Control 018 - Behaviour Change Communication Task Force 019 - Developing a Whole Water Cycle Approach in Bangalore 020 - Scaling up projects in WASH, health, and education 021 - Building Capacity in the Mekong River Catchment 023 - Water Resource Planning and IWRM for Laos 024 - Knowledge Management Systems in Pakistan
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Page 1: Appendices: Participant Interviewskarendelfau.com/research/KJM2017.pdf · Appendices: Participant Interviews 010 - Setting Up a Community-Based Water Monitoring Program in Laos 011

Appendices: Participant Interviews 010 - Setting Up a Community-Based Water Monitoring Program in Laos 011 - Dam and Reservoir Management to Agricultural sustainability in South Vietnam 012 - Reviving Livelihoods in Water Stressed Regions 013 - Drought Mitigation in Pakistan 014 - Water Quality in Indonesia 015 - International Aid for Water Resource Governance 016 - Addressing the Impacts of Hydropower Development in North-Central Vietnam 017 - Environmental Pollution Control 018 - Behaviour Change Communication Task Force 019 - Developing a Whole Water Cycle Approach in Bangalore 020 - Scaling up projects in WASH, health, and education 021 - Building Capacity in the Mekong River Catchment 023 - Water Resource Planning and IWRM for Laos 024 - Knowledge Management Systems in Pakistan

Page 2: Appendices: Participant Interviewskarendelfau.com/research/KJM2017.pdf · Appendices: Participant Interviews 010 - Setting Up a Community-Based Water Monitoring Program in Laos 011

Interview 010 - Setting Up a Community-Based Water Monitoring Program in Laos

BECOMEAWARE IDENTIFY SEARCH SYNTHESIZE CONSOLIDATE APPLY

Usergoals

1. Toimproveproactivityinvillages

formonitoringandmanagingwater

resources,wastemanagement,

fisheries,andfarmingpractices.

2. Toempowercommunitiestouse

simpletoolstomonitorcatchment

disturbances.

3. Toenablecommunitiestobemore

proactiveinsupportingthemselves

tomanagecatchments.

GetanMOUinplacetogetstartedon

thework.

Identifybestpracticesandsuitable

methodologiesfromoutsideofLaos.

Develop/adoptacommunity-

relevantcatchmentmanagementtool

andmakeitsuitableforthelocal

context-inthiscasedevelopa

macroinvertebratemonitoring

methodologyandmonitoring

program.

Implementmacroinvertebrate

monitoringatthecommunitylevel.

Communityusesthetooltomonitor

catchmentandwaterquality

disturbances.

Process

MustworkwithandgetapprovalfromtheMinistryofJustice,NaturalResources,andtheEnvironment.

ApprovalandMOUsmustbeputintoplace,

Engageregionalandinternationalexperts,NationalUniversity,ThaiUniversities.

Toolmustbedevelopedinconjunctionwithexpertsatthegovernmentlevel.

Providetrainings,setupmonitoringsystem,targetgroups(schools).

Kidslovemacroinvertebratemonitoring.Communitiesdevelopanewconnectiontowaterwaysthroughtheprogram.Taskisnowtoscaleupandbringtheprogramtomorevillages.

ChannelsE-mails,phonecalls. ConnectionshappenthroughNGO

bossandthroughknowingsomeoneandnamedropping.

E-mailsandmeetingsarerequired. Learninghappensthroughpersonalnetworks,onlineandinperson.

Problems

Understandingthevillagecontextanditsculturalnorms,andnavigateapprovalsatthegovernmentallevel.

Thisstagetakesaverylongtimeandisaverydifficultprocess.

Needto'askaround',andmostoftheconnectionsmustbesomehowmadethroughpersonalconnectioninordertoestablishtrustforknowledgesharing.

Communityempowermenttomanageitsownwaterwayshasthepotentialtothreatenauthorities,

Culturalchallengesatthevillagelevelcanbesignificantbarrierstoprogramsuccess.Locallanguagesandlocalunderstandingmustbeincorporatedintotheprogram.

Experience

Ideas

WasteManagementpracticeshappeningacrosstheborderareeffectiveinincorporatingcommunityvalues:eusablesaredonatedtothetemple;beliefsandcommunityvaluesareincorporatedtoachieveenvironmentalstandards.

Atransformationalshifttakesplaceatthecommunitylevel:communitiesnolongerperceivewaterwayswithoutinsectsas"clean",theynowseehowacombinationofinsectsindicatesahealthywaterway.

Opportunities

Opportunitytoconnectwithotherpractitionersintheregiondealingwithsimilarchallengestobuildpersonalnetworks.

Opportunitytolinktoauthoritativeplatformtoaccessbestpracticeknowledge.

Anonymous

Afreelance

consultantcurrently

workingwithan

internationalNGOin

Laoswithexperience

workingacrossthe

regiontosupport

development

initiativesrelatedto

sustainablecatchment

management.

Personaalsohasa

mastersin

Environmental

Governance.

Page 3: Appendices: Participant Interviewskarendelfau.com/research/KJM2017.pdf · Appendices: Participant Interviews 010 - Setting Up a Community-Based Water Monitoring Program in Laos 011

Interview 011 - Dam and Reservoir Management to Agricultural sustainability in South Vietnam

BECOMEAWARE IDENTIFY SEARCH SYNTHESIZE

UsergoalsSustainablemanagementofdamand

reservoirthroughtheapplicationof

internationalbestpractices.

Whatarebestpracticesinsustainable

agriculture?

Howtoincorporatebestmanagement

practicesintothesocial/cultural

context?

Howtoeducateawholesectorabout

theimportanceandnecessityofwater

sharing?

Process

Applicationofstudiesandexperiencetoaddressspecificcatchmentneeds.

Researchreservoir/RiverManagementAgencybestpracticeson-line,andexpertsfromthehostgovernmentdevelopmentagency

Speakwithcontactswhoareworkingatthegroundlevel.

ChannelsOn-linesearching,contactingexpertsdirectly.

Face-to-facecommunications.

Problems

SeriousissueofwaterscarcityandsalinityinSouthernVietnamintheMekongRiverBasin.

Oneofthemajorproblemsistheconstructionofmanydams/reservoirsintheupstreampartoftheMekongriverbasin.Thishasresultedingrowingconflictregardingsharingwaterresourcesamonginvolvedcountries.Withagriculturetakingsomuchoftheverylimitedquantityofwater,thereisnotenoughleftforirrigationordomesticneeds,ClimateChangealsoplaysamajorroleinexacerbatingthesituation.

Bridgingknowledgefromtheinternationaltolocallevel.

Requiresaparadigmshiftinhowfarmersthinktoaddresssalinityandscarcityissues.

Experience

Ideas Theremaybeagreatneedtooverhaulthewholestructureifagriculturalactivitiesaretobesustainable.

Opportunities

Keyissue:thereisaneedforsupportformanagingwatersustainablyinagricultureinSouthVietnam/MekongRiverBasin.70%ofVietnamesepeoplerelyonagriculturefortheirlivelihoods.

ThereisatremendousneedinSouthernVietnamtobridgethenationalandinternationallevelstoaddresswaterscarcityandsalinityinSouthVietnam.

Anonymous

Personaisan

individualworkingasa

consultantinVietnam,

employedbyan

international

governmentagencyto

supportintegrated

floodmanagement,

reservoir

management,and

watersupply

management

challengesinthe

centralcatchmentsof

Vietnam.

Page 4: Appendices: Participant Interviewskarendelfau.com/research/KJM2017.pdf · Appendices: Participant Interviews 010 - Setting Up a Community-Based Water Monitoring Program in Laos 011

Interview 012 - Reviving Livelihoods in Water Stressed Regions

BECOMEAWARE IDENTIFY IMPLEMENT SCALEUP CONSOLIDATE

UsergoalsSupportingcommunitiestoaccess

cleandrinkingwaterinMyanmar,

Bhutan,andNepal.

FigureouthowtostartaWaterUser

Group(WUG)inMyanmar.

ImplementWUGmodelinMyanmar. Sharesuccessfulexperienceswith

otherprojects/agencies/

communities.

Learningfromexperiences.

Process

Identifyasolution:inthiscase,thereistheneedtodevelopWaterUserGroupsinMyanmartodealwithwaterstressatthelocal/communitylevel.

1. Examinethestatepolicy-whatdoesitsay?Thereisnopolicyinplace.

2. Whataretheauthoritativeinstitutions/individualsthathavethecapacitytosuportthedevelopmentofapolicy?Strongreligiousinstitutionsplayaroleinlegitimisinganyinitiativesandtheyneedtobeincludedattheearlieststages.

3. Howtoformaliseastatepolicy?Bringinthekeygovernmentrepresentativestoprovide'stampofapproval'

Communitiesunderstandhowtobettermanagecommunitypondsinordertohavesustainableandcleandrinkingwaterresources.

OtherNGOsandAidAgencieshaveadoptedthemodelinMyanmarandscalinguphasbegun.Knowledgehasbeentransferredorganically:peer-to-peer.Localpeople/farmersfromBhutanarebeingbroughttoMyanmartoseehowthishasworkedinothercommunities(directtechnologytransfer).

IGOhas20-30peopleinitsknowledgeandcommunicationsdepartmenttosupportthematicareasandregionalprograms.

Channels

In-person,community-basedworktounderstandmainchallenges,authoritativeinstitutionsandindividuals.

Peer-to-peerin-personwitnessingprojectimplementation,andrelationshipbuilding.

Reportsaresharedamongcolleagues(notexternally).Projectstaffwriteorganisationalblogposts(externalsharing).

Problems Nodocumentation,althoughprojectsareongoinguntil2017.

Experience

Ideas

Challengesfacedarenotaboutwateravailability,evenincommunitiesfacedwithscarcity,butaboutthemanagementofthoseresources!

Bottom-upapproachismostsuitableinthiscontext,butitneedstobemetwithappropriatetop-downinitiativesaswell.

Localinstitutionsaregiventhecapacityandknowledgenecessarytomanageresourcessustainably.

Opportunities

Documentariescouldhelpwithvisuallycommunicatingprocessandsuccess(insteadofalwaysbringinglocalpeopletointernationaldestinationstowitnesssuccess).

Anonymous

Personaisan

AgriculturalEconomist

workingforan

Intergovernmental

Organisation(IGO)to

supportsmall

communitiesin

Myanmar,Bhutan,and

Nepaltogetaccessto

safedrinkingwater.

Persona'sprior

experienceincludes

researchinNatural

Resource

Managementandthe

watersector,including

18monthsworking

withan

Intergovernmental

Organisationfocused

onenhancing

livelihoodsand

buildingresiliencefor

communitiesinSouth

Asia.

Page 5: Appendices: Participant Interviewskarendelfau.com/research/KJM2017.pdf · Appendices: Participant Interviews 010 - Setting Up a Community-Based Water Monitoring Program in Laos 011

Interview 013 - Drought Mitigation in Pakistan

BECOMEAWARE IDENTIFY SEARCH SYNTHESIZE CONSOLIDATE APPLY

Usergoals

DevelopaDroughtMitigationProgram

forPakistan.

DetermineBestPracticesfrom

internationalexamplesand

documents.

Getinformationandknowledgefrom

theaffectedcommunities.

Documentinformationandknowledge

attheprogramlevel,sharewithother

expertsintheorganisationtoget

feedback.

.Writethereport,sharethereport

withotherCRScountriesexperiencing

droughtconditions.

CRSAfricafeedsadditional

knowledgeintothereportbasedon

theeffortsbeingmadethere.

Process

CRShasarobustknowledgesharingsysteminplace,withanannualreviewthatissharedwithcountryoffices,headquarters,andregionaloffices.ThisiscoordinatedbytheMonitoring,Evaluation,andLearningDepartment.

Accessknowledgefrompasteducationandprofessors,publicly-availablereports.

Communityinterviews,focusgroups,localknowledgesources.

Knowledgecomesfromthefollowingsources:-Directcontacts,includingfriendsandprofessors.-CRSknowledgecommunities.

ShareresultsandreportthroughtheCRSinternalknowledgesystems.

CRSinternalknowledgesystemsfacilitatedialogueandknowledgetransfer.

ChannelsOrganisationalknowledgeframework. On-linesearches. Face-to-facemeetingswiththe

communitiesinvolved.On-lineorganisationalknowledge,e-mails.

Problems

Howtoengagewithcommunitiessothattheycomeupwithsolutionsforthemselves?

Personalconnectionsareveryimportant.Knowledgetransferiscontingentuponthewillingnessofthepeoplewiththeknowledgetoextendtheirsupport.

"Wedocumentknowledgebutwedon'tshareitwiththerightpeople,andpeopledon'tknowwheretoaccessthatknowledge".Hurdle-whosejobisitinaprojectteamtoaccessknowledge?

Experience

Ideas

Sometimesthesolutionsaresimple,andtheprocessofpeer-to-peersharingandgroupnetworksjusthelpsvalidatethesolution.

Opportunities

OpportunitytolinkAustralianknowledgetotheCRScommunityandthentothelocalisedcontext.

CRSwouldliketoshareitsknowledgeandreportswithotherstosupportdroughtmitigationefforts.

Media,accesstointernet,anddifferentforumshaveincreasedopportunitiesforgroupstosharewhohavesimilarbackgroundsandexperiences.

FahadKhan

Fahadisan

independent

consultantworking

withtheCatholic

ReliefServices(CRS)

todevelopadrought

mitigationprogramin

Pakistan.Hehasalso

workedinMyanmar

andSriLankaon

projectsrelatedto

droughtreliefand

emergencyrelief.

Page 6: Appendices: Participant Interviewskarendelfau.com/research/KJM2017.pdf · Appendices: Participant Interviews 010 - Setting Up a Community-Based Water Monitoring Program in Laos 011

Interview 014 - Water Quality in Indonesia

BECOMEAWARE IDENTIFY SEARCH SYNTHESIZE APPLY

Usergoals

Overallgoalisgettingcommunities

involvedinwaterandriverissues.

Waterqualityimprovements

implemented:trashnets,tree

planting,wastewatertreatmentplant

construction,sedimentdredging,

wallsbuilttoprotectriversides.

Sharingwaterqualitydata/reports. Needtogetaccreditation. Receiveaccreditationandsharewater

qualityknowledgeandreports.

Process

Supervisorinitiatesprojectbasedonconference/seminarattended-knowledgeisbroughtbacktotheimplementationteam.

Reportsofsuccessarecommunicatedtohighlevelgovernmentoffices,andsomepeoplefromotherprovincescometolearnaboutthesuccessfulprojects.

Reportisgeneratedinternallyaboutwaterquality-isonlyused/sharedwithintheregionaldepartment.

Peoplefromtheaccreditationofficeneedtocomeandapprovemethods.Peoplefromprovincewillsupporttheaccreditationprocess(peer-to-peerrelationshipsinplacewithstaffandsupervisors).

ChannelsGeneralinformationisgottenfrompersonalcontacts,facebook,friendsfromuniversity.

Internal,peer-to-peerviae-mailandface-to-facecommunications.

Problems Datahasnotbeenaccreditedandthereforecannotbeshared.

Experience

Ideas

Opportunities

Opportunitytogetthemethodsandprofessionalsaccredited.

Engagewithnationalaccreditationprocess,possibilitytoengagewithotherprovincestolearnfromhowtheyhavegonethroughtheaccreditation(citylevelwilllearnfromtheprovincelevelwhichalreadyhasaccreditation).

Anonymous

Personaworksforthe

EnvironmentAgency

inIndonesia,

monitoringthequality

ofrivers.Personais

currentlygettinga

MastersattheUWAin

Environmental

Management.

Page 7: Appendices: Participant Interviewskarendelfau.com/research/KJM2017.pdf · Appendices: Participant Interviews 010 - Setting Up a Community-Based Water Monitoring Program in Laos 011

Interview 015 - International Aid for Water Resource Governance

BECOMEAWARE IDENTIFY SEARCH SYNTHESIZE CONSOLIDATE APPLY

Usergoals

Supportthedevelopmentofimproved

regulatoryframeworksand

governanceforIWRMimplementation

insixcountries.

InitiateRiverBasinManagementsub

decreeinCambodia(subordiatelawof

WaterResourceLawofCambodia).

Guideimplementationofsubdecreein

Cambodia.

SupportthedevelopmentofNational

GuidelinesonRiverBasin

ManagementinLaos.

Consolidateknowledgefrom

neighboringcountriestoidentifywhat

hasbeeneffective.

Implementguidelines,train

employeesinLaos.

Process

Workingasateamofthreeacrossthesesixcountries.

Asadonororganisation,personaisinvitedtoparticipateinworkshopswithgovernmentsandconsultantsthatarekeytodevelopingtheseregulations.4-yearprocesstodevelopsubdecree.

BuildinguponexperienceinCambodiatodevelopusefulNationalGuidelinesforLaos(inprogress).

Thailand'sgovernanceofwaterresourcesisadvanced,inthatthehaveProgrammaticStandingCommitteeMeetingsandaccesstotechnologies,HumanResources,andamoresustainablebudgetwithwhichtoundertakethesetasks.

ThiswillbethenextstepfollowingthedevelopmentoftheNationalGuidelines.

Channels

Peer-to-peerchannelsareessential.E-mailsandteleconferencingareusedtoshareknowledgeandconnectindividualsworkingontheseissues,althoughnorealinternalsturctures/systemsareinplace.

Consultantssupportthiswork. CommunitiesofPracticeareinplace:MekongEnvironmentalPartnershipdatabaseisinplacetosupporttheregularsharingofinformation;Mekongalsohaveane-mailgroup.

Problems

Difficultieswithkeepingabreastofallknowledgeandinitiativesunderwayinthesecountries.Eventsandseminars,discussions,projectdocumentation,publishedpapersandreportsareallavailablebutsynthesizingthisknowledgecanbedifficult,andonecan'tbeeverywhereallthetime.

Developingthesubdecreeisalongandarduousprocess,buttheimplementationistherealchallenge.

Experience

Ideas

Intheprocessofinitiatingafacebookpagetolinkwithprojectpartners."Wecancommunicateinalessformalwayusingfacebook".

OpportunitiesOpportunitytosharekiniwithexistingon-linecommunitiesofpracticeoperatingintheMekongCatchment.

Anonymous

PersonaisaSenior

ProgramOfficer

workingforadonor

agencyacrosssix

countriestosupport

MekongRiver

Catchment

governanceby

providingcapacity

buildingsupportand

governancesupport.

Tasksassociatedwith

thispersona'sposition

include:program

design,partner

selection,contract

management,and

monitoringand

evaluationofprojects

andprograms.

Page 8: Appendices: Participant Interviewskarendelfau.com/research/KJM2017.pdf · Appendices: Participant Interviews 010 - Setting Up a Community-Based Water Monitoring Program in Laos 011

Interview 016 - Addressing the Impacts of Hydropower Development in North-Central Vietnam

BECOMEAWARE IDENTIFY SEARCH SYNTHESIZE/CONSOLIDATE APPLY

Usergoals

ProvidecommentsonEnvironmental

ImpactAssessmentsandSocial

ImpactAssessmentstosupport

responsiblehydropoweractivitiesin

North-CentralVietnam.

DevelopcommentsonSIA&EIA. Ensuregovernmentrespondstoand

addressescommentsprovided.

Involvecommunitiesinthisprocess-keep

theminformedandinvolved.

Compensatepeopleaffectedbythe

hydropowerproject.

Process

Collectinformationfrom300-membernetworkofresearchers,localgovernment,lecturers,civilsocietyorganisations,etc.

Developfindingsintheformofreports,policybriefstodistributetopartnersanddecision-makers.

Advocacyeffortsapplypressuretoensurethatgovernmentsrespondtorecommendations.ADBfundingtosupporttheprocessofprovidingcommentsalsogivesauthoritytothecomments.

Existingeventsareleveragedinordertomakesurethatkeymessagesaresharedwiththecommunity-outreachtakesplaceinschools,andeventsarealsoorganised.VRNmeetingstakeplace2or3timesayearwithmembers,andregionalworkshopsarealsoorganised.VRNalsoorganisesandconductsexchangevisitswithLao&Cambodiatoaddressissuesrelatedtomanagingwaterscarcity.

Channels

Collectprimarydatathroughinterviewswithpeopleaffectedbytheproject.

E-mailandmemberlistservserveasprimarychannels.VRNalsodevelopspressreleasesforlocalmediasources.

-Organisingevents-Leveragingexistingevents-Outreachinschools-VRNmeetings(2/3timesayear)-RegionalWorkshops-InternationalexchangevisitsbetweenVietnam,Laos,Cambodia

Problems

Experience

Ideas

Opportunities

VanNguyenThiHong

VanistheNational

Coordinatorofthe

VietnamRiver

Network,a

membership

organisationofover

300membersworking

togethertobuild

capacitywithin

Vietnam's

communities,and

advocateforimproved

waterresource

management,and

catchment

management.

http://warecod.org.vn

/en/thong-

tin/VRN/87.aspx

OriginallyfromNorth

Vietnam,Van's

experienceincludes

workingwithFlora&

FaunaInternationalin

NorthVietnam,the

MekongInstitutein

Thailand,andher

studiesinclude

studyingIWRMin

Germanyaswellas

withtheAsian

Instituteof

Technology.

Page 9: Appendices: Participant Interviewskarendelfau.com/research/KJM2017.pdf · Appendices: Participant Interviews 010 - Setting Up a Community-Based Water Monitoring Program in Laos 011

Interview 017 - Environmental Pollution Control

BECOMEAWARE IMPLEMENT SHARE

Usergoals.Environmentalpollutioncontrolto

monitorenvironmentalimpactsand

conductassessments

Environmentalpollutioninvestigation

andmanagement.

Shareknowledgewithnewcolleagues

andstudentinternsfromuniversities.

ProcessLearnnewsamplingtechniquesandanalysismethods.

AnalyseCOD,TN,TP. In-officediscussions,providingtrainingstointernsfromthelocalUniversity.

Channels Universityandworkshops/trainings. Face-to-face.

Problems Needtounderstandsamplingmethods,labmethods,inparticularPOPsubstancesintheenvironment.

Lackoftechnicalstaff,equipment,andfinancialsupport.

Experience

Ideas

Opportunities

Anonymous

GovernmentOfficialin

Cambodia,workingin

theEnvironmental

LaboratoryOffice

since2008conducting

wateranalysisto

addressenvironmental

pollution.This

professionalreceived

anundergraduate

degreeinCambodia,

andhismastersin

Australiaatthe

Universityof

Melbourne(AusAid

scholar).

Page 10: Appendices: Participant Interviewskarendelfau.com/research/KJM2017.pdf · Appendices: Participant Interviews 010 - Setting Up a Community-Based Water Monitoring Program in Laos 011

Interview 018 - Behaviour Change Communication Task Force

BECOMEAWARE IDENTIFY SEARCH SYNTHESIZE CONSOLIDATE APPLY

Usergoals

Addresslackofcapacityin

behaviourchange

communicationsatthe

countrylevel

EstablishaBehaviourChange

Communications(BCC)Task

Force

Identifywhoneedstobeinthe

TaskForce

DevelopandfacilitateBCC

TaskForce

In-personquarterlydiscussion

andplanningmeetings,

ongoinge-maildiscussions

M&Ewillfollowinthefuture

toidentifyeffectivenessand

tofeedbackuptogloballevel

Process

TapintotheGlobalWaterSolutionGrouptoengageexperts.ReachoutonGlobalWaterSolutionGrouptoengageexpertsandsolicitexpertise.

DevelopaTermofReferenceoftheBCCTaskForcethathighlightsrolesandresponsibiliiesofthememberandsetupaclearworkplan.

Organizeamonthlymeetingtofollowuptheactionplanandfeedbackthefieldimplementation:1. Nationalandsub-nationalgovernment

2. NGOs3. Developmentagencies

NominationofafaciliatorwhohavecertainskillonBCCtoleadthetaskforce.BuildCapacitywithintheTaskForce.Governmentisthechairoftheworkinggroup.

Informalsharingofideas,information,experiences,andstoriessothatindividualscanlearnfromoneanother.1. Nationalandsub-nationalgovernment

2. NGOs3. Developmentagencies

Requirethesamepersontoparticipateinthetaskforce.Thosearetrainedovertimes.ThetaskforceiscapableforfeedbacktheBCCworkandsupportsindesigningBCCcampaign.

Channels

EngageLocalCommunity,LocalGovernment,Globalknowledgehubsandexperts.

LinktheBCCTaskforcewiththeGSGandleverageglobalexpertisethroughvirtuallearningtools(suchasWebex,onlinetraining).

PersonaisthemiddlemanbetweentheTaskForceandExperts.KnowledgeFacilitators

.In-PersondiscussionmeetingseverythreemonthswhichalsoserveasplanningmeetingsGoogleGroupse-maillistservtosharenewinformationandrelevantarticlestolearnfromoneanother.

Alreadyhavemonthlycountry-levelcoordinationmeetings(established10yearsago)whichisgovernment-establishedandbroadlyattended.Howtoleveragethisgroupforimprovedknowledgesharing?

Problems

Thereexiststheneedforafacilitatortohelpfacilitateknowledgeexchange.

Developingastrategictaskforceinacountrythatalreadyhasmanyactivitiesandhasmanyrogramneedsisachallenge.

Sustainingtheactiveparticipationisachallenge.However,creatingfrequentlearningopportunitiesandencourageopendiscussionwouldhelpmaintainalong-terminterestamongtheparticipants.

Therearemanytechnicalworkinggroupsestablishedbutnosustainabilityduetolackofleadershipandcommitmentfromthegroup.

Facilitatingknowledgetransferacrossvariedstakeholderswithdifferentlevelsofknowledgeandexperienceandabilitytolearn-thisbecomestheroleoftheKnowledgeFacilitators.

Taskistomonitorthe

implementationofthe

knowledge,andusefieldvisitstoverifyimplementationsothatknowledgegeneratedthroughtheprojectcanfeedbacktotheglobalknowledgesystems.

Experience

Ideas

EstablishBehaviourChangeCommunications(BCC)TaskForceintheregion.

Usetaskforcetobuildcapacity,thenfeedknowledgebacktoglobalgroups

NeedforaplatformtofocusonR&D,inparticulartheemergingissuesandsolutionsinthesector.Knowledgegap-Proactivelythinkabouttechnologythatcouldsupportemergencysituations.Forexample,R&Dforregionaldroughtsolutionstoaddressemergenciesastheyarrive.An"innovationlab"wouldbea

greatopportunityforfinding

solutionstoregionalwater-

relatedchallenges.

Opportunities

Knowledgeisimplementedontheground,whataretheproblems,howdoesthatfeedbackintothebroaderpoolofknowledge?

Anomynous

Individualworkingfor

alargefundingand

lendingagencyinSE

Asiainthefieldof

water&sanitation.

Roleistwo-fold:(1)

Supportingthe

Technicalsystem,

providingholistic

approachestobenefit

whole-of-sector;and

(2)Analysingprojects

forloansand

providing

development

assistanceloans(rural

andurbansanitation

andwaterresource

management

projects).

NOTE:TheBCCTask

forcestartedin

April/May2016and

hasnotyetbeen

throughanevaluation

periodtoexamineits

on-the-ground

effectiveness.

Page 11: Appendices: Participant Interviewskarendelfau.com/research/KJM2017.pdf · Appendices: Participant Interviews 010 - Setting Up a Community-Based Water Monitoring Program in Laos 011

Interview 019 - Developing a Whole Water Cycle Approach in Bangalore

BECOMEAWARE IDENTIFY SEARCH SYNTHESIZE/CONSOLIDATE

Usergoals

Accessingdatatounderstandwater-

energynexusinBangalore.

Identifyingthepotentialforwater

recyclingwithinwaterportfolioto

reduceenergyintensityofwaterand

wastewatersystemsindeveloping

countries.

Quantifyingwaterrelatedenergy

consumptionusingurbanwateruse

cycle(asystemsapproach).

Developingapolicyandgovernaceframeworkfor

decentralised/distributedwaterrecyclingforurban

waterutilities-withparticularfocusonBangalore-to

reduceenergyintensityofwaterandwastewater

systems.

Process

Identifyingavailablewaterdata:Meteorological,groundwaterreports,rainwaterharvesting

Datagathering. Dataanalysis. ThisisReba'sdoctoraltopic/researcharea,buildingoffofinitialworkconductedthroughherMasters.

Channels

On-lineresearchandface-to-faceconversations.IdentifyingWaterUseCycle/Energydata:watertreatmentdata,waterpumpingdata,usinginformationandmakingassumptionsbasedonconversationswithstaffatwatertreatmentfacilities.

Semi-structuredinterviews/focusgroupdiscussionswithcommunitymembers,utilitymanagers,plannersandpolicymakers.DatacollectionanddataanalysisthroughtheWorldBankUtilitiesdatabases(hasaccesstothesedatathroughUQsupervisor).Leveragingcooperation(SingaporeandBangalorehaveacooperativeframeworkinplace)whichisanentrypointtoupscalerecyclingwaterinBangaloreciy.

Problems Manybarriersandchallengestousingrecycledwater.

Issueswithgettingreliable,uptodateandseggregateddatainurbanwaterusecycle.

Experience

Ideas

Applicationofresearchcanbefor:-Developingcitiesinsemi-aridcontext;-Citieswherethereexistsahugepotentialforrecycledwater;-Usingthewholeurbanwatercycletomeetwaterdemandandreduceenergyintensityofcentralisedwaterandwastewatersystems.

NEEDtoaddressthewater-energynexusinordertoachieveSustainableDevelopmentGoals.

Thisresearchwillbeusefulandapplicabletobothdevelopinganddevelopedcountrieswhosupplywatertocitiesregardinghowtoreduceenergyconsumptioninthewatersystem.Inpaticular,theresearchwillbeespeciallyusefulwhenwatercomesfromfardistances,orfardepth(groundwater).

Opportunities

ADBandotheragencieswithhigh-quality,valuabledata,knowledge,andinformationcouldmakeitsdataandknowledgepubliclyaccessible/availableandincreaseoutreachtoresearcherparticularlyforthebestuseofthose.

Qualitydataandinformationrequiresconduitsbetweenthosewhohavetheknowledgeandthosewhoneedtheknowledge.

RebaPaul

Originallyfrom

Bangladesh,Rebais

currentlyadoctoral

researcheratUT

Sydneyinvestigating

howdecentralised/

distributedwater

recyclingcanreduce

energydemandin

waterandwastewater

systemsindeveloping

countriesby

minimisingthewater

requiredtopump

fromfardistances/far

depthwithparticular

focusinBangalore

city.

Reba'sprevious

professionalroles

include15years

experienceinIWRM,

WASH,EIA/SIA,RBM,

TBWaterCooperation,

ClimateChange

Adaptation,

RenewableEnergy

Developmentand

EnegrgyEfficiency,

andGender

Mainstreaming.

https://au.linkedin.com/in/reba-paul-339a5320

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Interview 020 - Scaling up projects in WASH, health, and education

BECOMEAWARE IDENTIFY SEARCH CONSOLIDATE

Usergoals

Mobilisepoorhouseholdsatthepilot

level,andthentakepilotprojectsup

toscaletoachieveSustainable

DevelopmentGoals.

Handoverprojectstothelocal

governmenttoensurelong-term

sustainability.

Workwithandkeepintouchwith

variousstakeholdersthroughthe

process.

Keepupwithglobalbestpractices.

Process

UsingthefollowingmodelstoachieveWASHgoals:results-basedfinancing,andconsumerrebates.Scaleisenormous:$10.9milliontomobilisecommunities,andsofar4millionpeoplehavedirectlybenefitedfromthiswork.

UsingM&Etounderstandwhatworksandwhy,andthenfiguringouthowtocontextuallyadaptprogramssothattheycanbemadesuitableforothercountriesintheregion.ThisrequiresworkingwithSeniorAdvisorsandWorldBankExperts.Directrelationshipswithresearchersandexpertsarerequired.

Allstakeholdersneedtobeon-board,informed,andengaged,includinglocalpartners.

Channels

WorkingcloselywithNGOBoss(alsoamentor)iscrucialtoprogramsuccess.StrongrelationshipswiththeVietnamHealthandEnvironmentManagementAgencyandtheMinistryofHealthasanagencypartnersupportsanitationandmarketingefforts.

E-mailandSkypeareused. Skype,e-mail,andfieldvisitsaremostcommonmethodsofengagingstakeholdersfromthoseaffectedbytheprojecttothosewhofundthework.Worskhopsandmeetingsarealsoconducted.

-SanitationUpdatesBlog-SuSanA:weeklyreportsprovideupdatesonmostpopularconversationsthataretakingplaceonthisplatform.-WASHWorkingGroupe-mailListservprovidesup-to-dateinformationaboutupcomingworkshopsandconferences-Googleisusedtogetasenseofgeneralinformationwhenlookingintoatopicgenerally.

Problems

ChallengeistoembraceM&Easamechanismtosupportimprovedprogramimplementationandimprovedoutcomesasopposedtobeingseenasreportingflawsandweaknessesintheprogram.

Experience

Ideas

Opportunities

HanhNguyen

Hanhistheregional

Monitoringand

EvaluationManager

forThriveNetworks,

aninternationalNGO

pioneeringevidence-

basedprogramsand

technologiesinhealth,

waterandsanitation,

andeducationfor

underserved

populationsin

Cambodia,Laos,and

Vietnam.Sheisbased

inVietnam,

Page 13: Appendices: Participant Interviewskarendelfau.com/research/KJM2017.pdf · Appendices: Participant Interviews 010 - Setting Up a Community-Based Water Monitoring Program in Laos 011

Interview 021 - Building Capacity in the Mekong River Catchment

BECOMEAWARE IDENTIFY SEARCH SYNTHESIZE CONSOLIDATE APPLY

Usergoals

Howtoimproveregionalmanagement

intheMRC?

Integrationofknowledgefromlocal,

regional,state,andinternational

levels.

Needforcapacitybuildingprogram,

improvedmechanismsforaccessing

informationthroughoutthe

catchment.

Buildingcapacityofindividual

professionals:developmentofMekong

fellowshipprogram.

Buildingcapacityofthecommunity:

implementationofmekongfellowship

program.

ShowcaseknowledgethroughMRC

forum.

Process

Teachingcoursesintheuniversityonthefollowingtopics:-Developmenttheory-Humanecology-QualitativeresearchmethodsDialoguesandresearchprojectsdevelopedanddeliveredcollaborativelywithinthedepartment.

Supportandcontributetotheco-productionofknowledgeandinformationfrom:-Government(secondarydata);-RegionalmanagementbodiesintheMRC/NGOsectorknowledge;-IntegratedFlowManagement;-ThaiGovernmentre:irrigationmanagementtodevelopEIAsatthelocallevel.-StateAgencies,Internationallevel(includingUniversityofWisconsononfisheryanddammanagement,IMWI,WaterLandEcology).

Organisingaseriesofmeetingsinvitinglocalpeopleandstateagenciestomeetinaforumsettingtoshareknowledge,getfeedback,andintegratemultipleperspectives.-wetlandrecoveryprojects-damimpacts

Providetrainingtofellows:-Proposalwriting-Datacollectionandanalysis-Conferencepaperwriting

MK32coordinatesandfacilitatesresearchfellowstobuildcapacitytoworkwithtransboundarypartnersandproducematerials.EachMK32fellowmustidentifyapartnerindividualthatworkswithinthesamecatchmentbutinanothercountrytoworkwithandtocollaboratewithasapartoftheproject.Capacitybuildingalsotakesplacethroughrelationshipsbetweenfellowsandmentors.

Output:Researchproductsandresearchpapers.Outcome:Capacitybuildingofearlytomid-levelprofessionals(MK32fellows)workingintheMekongBasin,generationofknowledgethatissharedthroughouttheregion.

Channels

E-mailandface-to-facecommunicationisused.

E-mailandface-to-facecommunicationisused.

Face-to-faceconnectionsareveryimportantthroughworkshops,meetings,forums.

Website/onlineplatform(https://mk32wlemekongfellowship.com)providesawaythatfellowscanshareknowledgeattheinternationallevel(inEnglish)throughthedevelopmentofblogsandsharingresearch.

On-lineMK32platformisusedtodisseminatereportresultsandresearchproducts.

Problems

Experience

Ideas

CapacitybuildingoftheMK32dependsonfellow-mentorrelationshipsinadditiontotrainings.Mentorshavebeenselectedbasedontheirprofessionalexpertiseinwatergovernanceandsocialjusticefields,pertainingspecificallytogenderissues.

Opportunities

OpportunitytointegrateeffortsthroughtheMK32Platform.

Opportunitytointerfacewithbothfellowsandthecommunityofprofessionalsworkingonwater-relatedchallengesintheMekongBasinattheNovemberforum.

KanokwanManorom

Kanokwanisa

Sociologistand

lectureratUbon

Ratchathani

University,andleads

theMekong

FellowshipProgram,a

capacitybuilding

programtosupport

practitionersworking

toimprovecatchment

managementinthe

MekongRiver

Catchment(MRC).

Informationaboutthe

programavailableat

https://mk32wlemeko

ngfellowship.com

Kanokwanworkedon

PakMundam

managementfrom

2000-2003forthe

Thaigovernment,

usingscienceto

addressconflict

regardingthedam.

Sheconductedseveral

stakeholdermeetings

andpresented

findingstothePrime

Minister,Taksin.This

researchsignificantly

impactedthe

managementofthe

dam,andthe

governmenthasbeen

openingthedam's

sluicegatesforfour

monthsayearasa

consequencesince

2002.

Page 14: Appendices: Participant Interviewskarendelfau.com/research/KJM2017.pdf · Appendices: Participant Interviews 010 - Setting Up a Community-Based Water Monitoring Program in Laos 011

Interview 023 - Water Resource Planning and IWRM for Laos

BECOMEAWARE IDENTIFY SEARCH SYNTHESIZE CONSOLIDATE APPLY

UsergoalsStrengthenthemanagementofwater

resourcesthroughtheintegrationof

IWRMattheriverbasinlevel.

Identifycatchmentboundariesand

communicateboundaries.

Improvebaselineunderstanding. DevelopWaterResourceManagement

Plans.

ImplementWaterResource

ManagementPlans.

Sharingknowledgewithother

countries/projectpartners.

Process

Needtoworkwithmanyagencies,aswellaswaterusers,sectors,andcommunities.

It'saprocessoftakingthetimetofigureoutthespecificgeographicboundariesandspecificconditions,andallofthestakeholdersinthedifferentareas.

Useofmapsandlandusedatatocomplimentlocalknowledge.-Localforumandconferences-Waterstakeholdersroundtablemeetings-NationalRiverBasinForums

(internal)Regularinternalmeetingstofacilitateknowledgesharingwithinthegovernmentbetweendifferentsectorswithintheministry.

(external)DisseminationoftheWaterManagementApproachwithlocalmedia(radio,television,newspapers).22MarchWorldWaterDay-bigeventorganisedbygovernment.

Jointactivities/programsareconductedwithothercountries.Regionalandinternationalforumsareinplacetosharestrategiesandplanswithintheinternational/regionalcontext.MekongIWRMProgramworkswithothercountriesandactivitiesintheMekong.

Channels

Meetings,face-to-faceispreferred. Understandlocalconditionsthroughgatheringlocalknowledgeincombinationwithgeographic/technicaldataavailable.

Getideasandresourcesfromtheglobalknowledgebestpractices:-MRCTrainingResources-GWPResources

Internaluseofweb-basedtechnologiescanallowforquickerresponse,bridgingfieldknowledgewithheadofficeknowledge(e.g.,thesestakeholdersneedtobeinvolved,thisriskneedstobeaddressedinIWRMplanning,etc.)

Knowledgeandtoolsavailableon-linealsothroughthewebsite.

Face-to-facediscussionsworkbest.Hardcopiesandnowsoftcopiesavailabletosharewithpartners.

Problems

Lackofbaselineknowledgeaboutthecomplexitiespertainingtowatermanagement.

Onlineforumsdifficultbecauseofcapacityandknowledge.Onlinetechnologiesareveryfew,inthecaseofthispersona.

Experience

Ideas

Opportunitiestomakebetteruseoftechnology:appsforsharingreal-timeknowledge,usingfacebooknetworks,youngwaterprofessionalsfacebookgroup,whatsapp.

Opportunities

Veryhappytoshareknowledgeandexperience,veryusefulfromboththesideofsharingandreceivingknowledge.

Opportunitiestomakeconnectionsandstartsharingknowledgeandexperiencesbetweenparticipantsofaforumpriortotheface-to-facemeetingstakeplace.Thiscanmaketheface-to-facemeetingsmoreproductive.

Anonymous

Personaisan

Environmental

Scientistworkingin

uppermanagement

foragovernment

agencyinLaos,

responsiblefor

county-widewater

resourceplanningand

theimplementationof

IntegratedWater

Resource

Management

approachesatthe

riverbasinlevel.

Page 15: Appendices: Participant Interviewskarendelfau.com/research/KJM2017.pdf · Appendices: Participant Interviews 010 - Setting Up a Community-Based Water Monitoring Program in Laos 011

Interview 024 - Knowledge Management Systems in Pakistan

BECOMEAWARE IDENTIFY SEARCH SYNTHESIZE/CONSOLIDATE APPLY

Usergoals

Howcanmultipleagencieslookingat

variousissuesrelatedtowaterand

developmentcollaboratetoshare,

use,andbuilduponorganisational

experienceandknowledge?

Internalknowledgeneedstobe

accessibleinanorganisedmanner.

Knowledgebarriershaveresultedin

dataerrors.

Needtobridgeknowledgebetweenheadoffice

andfieldoffice,andalsobetweenNGOsand

donors,andcivilsocietyasawhole.

Makeknowledgemanagementapart

oftheorganisationforthelongterm.

Process

Identifywhatisaccessible(documentation/reports)withintheorganisation.

Readeverythingavailableinternally,andapproachseniorpeopleintheorganisationtosupplementknowledgebase.

Accessdataandknowledgetoidentifyandaddresserrorsinacollaborativemanner.

1. Organisednationalcongresses,usingface-to-faceinteractionandorganisationalroletobuildincreasedtrustwithintheorganisationandamongstakeholders.

2. Reorganisephysicallibrary.3. Scanreportsinthefieldofficeandintegrate

themintotheknowledgesystemintheheadoffice.

4. Runworkshopsandseminarsatthelocallevelandgenerateknowledgeproductsforpublication:reports,casestudies,stories.

Trainnewstafftotakeonknowledgemanagementtasks.

ChannelsReportstodonors,bookchaptersrelatedtoorganisation'swork,conferencepresentationsandpapers.

ReliefWebREACHProgramme(Oxford,UK)WaterYouthNetworks

Problems

Seniorpeoplewithinanorganisation/agencyholdknowledgeanddonotalwaysmakeitaccessibletothosewhomayneeditorbenefitfromit.Organisationsareoftenhighlypoliticalenvironments,whichdoesnotallowforthefosteringofknowledgesharing.

Existinginternalknowledgesystem,"SmartLibrary",oflittleuseforpeoplelookingtoaccess/useknowledgeintheorganisation.

Territorialandpoliticalenvironment.

Experience

Ideas

"Personalconnectionisvery

important."Criticaltonotbeseenasathreatandtodeveloptrustingrelationshipswithpeoplethatholdtheknowledge.

Proposingimplementingsolutions,asopposedtojustpointingoutproblems,allowsforimproveddatasystems,knowledgemanagement,andhigherqualityofdata/informationoutputs.

Keytobuildingtrustandaccessingknowledge

isbeingsituatedinarolethatallowsforaccess

toknowledgeandknowledgeholders.Winninginternationalawardsallowsforparticipationininternationalconferencesandexchangewithotherrelatedglobalprograms.

DevelopmentofwebportaltoallowpeopletoaccessinformationaboutdifferentpeopleandcharitiesworkinginPakistan.Throughthewebsite,peoplecanratetheworkoftheorganisationtosupportthetransparencyofhowdonordollarsarebeingused.

Opportunities

Anonymous

Personarecently

completed

postgraduatestudies

inEnvironmental

Managementand

Planninginthe

Netherlandsat

UNESCO-IHEandis

nowworkinginthe

fieldofinnovationfor

waterandsanitation.

Beforethis,persona

workedforanaward-

winningdevelopment

NGOinPakistan,and

playedan

instrumentalrolein

establishing

knowledge

managementsystems

tosupport

organisational

operations.


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