Adult
Integrated Commissioning Intentions 2014
From crisis to recovery and
turning the system on its head
Adult Mental Health –
Commissioning Intentions 2014
(Draft 27/12/13)
From crisis to recovery and personalised support
urning the system on its head
1
Appendix 1
Commissioning Intentions 2014-15
personalised support -
Contents
1. Introduction
2. System change – delivering our
3. Embedding co-production
4. Commissioning / contracting architecture
5. Savings options and support for transition
Appendix 1 – Progress to date
Appendix 2 – Lambeth Council Outcomes
delivering our “Big Three” outcomes and resources
production – working toward an asset based approach
Commissioning / contracting architecture – levers
options and support for transition
Progress to date – LLWC (OCT 2013)
Lambeth Council Outcomes-Based Budgeting (Sept 2013)
2
outcomes and resources
working toward an asset based approach
Based Budgeting (Sept 2013)
1. Introduction
This paper sets out the CCG/LA
intentions for 2014/15 and direction of travel
AMH commissioning work will continue to
Collaborative (LLWC) partnership platform which aims to apply co
practice to the commissioning and delivery of care and support for people
experiencing serious mental illness (SMI). It will build upon 2013/14 commissioning
work which is outlined in the chart, “plan
(appendix 1).
Following three years of development work led by the
changes to the care and support for people are
2013. The key system changes and service deve
together with how it is proposed to address the significa
Local Government and the CCG. Section 3 outlines how we will continue to support
co-productive ways of working with people who use se
communities. Section 4 foc
contract for integrated care and support
addressing savings requirements across
requirements.
CCG/LA Adult Mental Health (AMH) commissioning
direction of travel up to 2016/17.
AMH commissioning work will continue to be supported by the Lambeth
partnership platform which aims to apply co-production
practice to the commissioning and delivery of care and support for people
experiencing serious mental illness (SMI). It will build upon 2013/14 commissioning
work which is outlined in the chart, “plan on a page” (page 4) and progress report
years of development work led by the LLWC major structural
changes to the care and support for people are being implemented from November
2013. The key system changes and service developments are outlined in section 2
together with how it is proposed to address the significant financial challenges facing
ocal Government and the CCG. Section 3 outlines how we will continue to support
productive ways of working with people who use services, carers and
Section 4 focuses on how it is proposed we will commission
contract for integrated care and support and lastly, section 5 sets out options for
addressing savings requirements across the LA and CCG and transitional fundin
3
Adult Mental Health (AMH) commissioning
ambeth Living Well
production
practice to the commissioning and delivery of care and support for people
experiencing serious mental illness (SMI). It will build upon 2013/14 commissioning
and progress report
structural
implemented from November
lopments are outlined in section 2
nt financial challenges facing
ocal Government and the CCG. Section 3 outlines how we will continue to support
rvices, carers and
we will commission and
section 5 sets out options for
and transitional funding
Transforming Primary and Community Care Mental Health Services – Lambeth Living Well Collaborative 2013/14
QIPP Summary
Year to Date Full Year Forecast
Scheme
Annual
Plan Plan Actual
Variance
Over/(Under) Actual
Variance
Over/(Under)
Varian
ce
£'000 £'000 £'000 £'000 £'000 £'000 %
Review of Rehabilitation Services 776 194 97 (97) 388 (388) (50%)
Spot Placements 144 36 36 0 144 0 0%
Supported Housing Transfer 100 25 25 0 100 0 0%
Acute Bed Reductions 500 125 125 0 500 0 0%
CAMHS 200 50 33 (18) 130 (70) (35%)
MHOA -continuing care 750 188 188 0 750 0 0%
MHOA - acute/HTT 200 50 50 0 200 0 0%
Specialist 150 38 19 (19) 75 (75) (50%)
Prescribing 137 34 34 (0) 137 0 0%
Total 2,957 739 606 (134) 2,424 (533) -18%
Big 3 outcomes Six Design Principles Service User Priorities
1. Recover and stay well experiencing improved - Quality of life - Physical and mental health 2. Make their own choices & achieve personal goals, experiencing increased - Self-determination and autonomy
3. Participate on an equal footing in daily life specifically - To ‘connect’ with e.g. family, friends & neighbours
- To ‘give’ in the community e.g. community activities, volunteering, peer support
- To ‘be included’ especially in relation to education, employment, adequate income and stable housing
- To ‘participate’ on an equal footing with others with reduced stigma & discrimination e.g. in access to mainstream services, housing, education and employment
1. Improved Access; “Easy in, easy out” arrangements for all services focused on supporting “recovery” and “independence”
2. Easier access: to secondary care assessment and treatment; support for primary care including link workers; easier access back “in” should users require this ; improved discharge arrangements
3. More and Better Information: a new resource information service – both virtual and physical
4. Better Guidance: personal guide/community recovery workers within the Voluntary sector
5. Capacity where it counts: improved capacity for primary care and GPs to support and manage mental health patients including easier access to social and community support options and peer support services led by service users
6. Getting Connected: ensuring social inclusion through various means including time banking.
1. Continuity of care when care is needed
2. Effective communication between all
3. Easy access and better Information
4. Steps to tackle stigma
5. Access to work and training
6. Reduced social isolation and actions to promote inclusion
7. Bespoke services that are cultural and gender specific
8. Services that respond outside of the traditional working week hours
Key Activity Targets/ success measures
Target population group 4500 people on SMI register. In secondary care there 1600 people in A&T team and 1100 people in R&S team. The key objective is to reduce the flow in and support the flow out
Q1 Q2 Q3 Q4
600 people access new offer monthly (via LWN and through discharge from CMHT) by Mar 2014 (13/14)
150 150 150 150
Reduction in residential care spot placements of 15% by Mar 2014 5 5 5 5
Reduction in acute OBDs/beds of 10% by Mar 2014 & 20% by Dec 2014 +8 +16
All people discharged from CMHT have a Recovery and Support plan and offered personal budget
na 100%
100%
100%
Support (min) 300 people to move on from secondary care and reduction (by 10%) of people case managed by CMHT (R&S teams) by mar 2014
75 75 75 75
Increase people accessing a Personal Budget to 150 people by Mar 2014 37 37 38 38
AMH scheme
The Collaborative’s Vision
“We will [work to] provide the context within which every citizen whatever their abilities or disabilities, can flourish, contribute to society and lead the life they want to lead.”
Co-production Principles (NEF/NESTA)
1. Recognising people as assets 2. Building on people’s existing capabilities 3. Peers support networks
4. Blurring distinctions 5. Facilitating rather than delivering 6. Mutuality and reciprocity
MHOA scheme CAMHS scheme
Road Map – Key Workstreams
Working with People Differently
Mobilising people and changing our culture
Integrated services to make a better offer
1.1 Timebanking
1.2 Peer Support
1.3 My Health Locker (patient held record)
1.4 Connecting Communities
2.1 Workforce and Culture Change
2.2 Communications Strategy – website etc
2.3 Personal Budgets
3.1 Revise Collaborative Principles/Values
3.2 Reduction in Residential Care
3.3 Deliver the Living Well Network
3.4 Rehab Service Review
3.5 Forensic/MDO services
3.6 Vocational and Employment services
3.7 SLaM AMH redesign / CMHTs
3.8 Integrated Talking Therapies
3.9 Improving info and choice options – Living Well Partnership
3.10 Community Medication Prototype
Changing the way services are commissioned
Collaborative Leadership
4.1 Commissioning Framework
4.2 Modelling
4.3 Support design led approach to service improvement
4.4 GSTT Charity Bid
4.5 Collaborative Alliance Contracting/Commissioning Framework
4.6 Development of Big 3/Health of the system Metrics
4.7 PbR/Personal Budgets
5.1 Develop the case for change/ evidence base to support economic case for co-production
5.2 Continue to engage and support development of the co-operative council and SLIC
5.3 Engage with regional and national organisation and networks to promote and share co-production
5.4 Continued development of the Collaborative platform and development of metrics to assess the ‘health’ of the Collaborative
Resources
Health and Social Care budgets Total budget (£000s) Forecast outturn (as at Q1)
CCG
SLaM Adults £42,120 0
Acute overspill £659 -200
SWLSTG £962 0
CNWL £182 0
Integrated Talking Therapy £3,018 0
MH NCAs £404 0
Adult Specialist £2,068 -81
VCS £3,151 0
Total £54,065 -281
LBL
Social Care package of support £8,395
Supporting People £3,391
Total £13,237 0
Combined total
£65,851
-281
2. System change – delivering our Big Three outcomes and
2.1 System change
The Collaborative has prioritised
support the Local Authority Social C
The Collaborative has developed a range of initiatives over the period 2011
support these including: Peer
Primary Care Support Team, SWOT Team, crisis house development, resettlement
support to enable timely hospital discharge, time banking, connecting communities project,
new resource centre and personal health budgets (
appendix 1).
The next phase of development is to introduce two major structural changes to th
of care and support via the new “front door”
help and support much earlier than the current system and provide a personalised and co
productive response via integrated multi
be social care and primary care led
voluntary and community sector and some functions currently performed by secondary
care – notably initial assessment. The LWN will support people to live in their own homes
through a network based approach ac
communities (connecting communities, time banking) and through peer support networks.
The LWN will rely on fast track access to high quality specialist secondary care advice and
support which will be enabled th
SLaM AMH redesign programme. This programme aims to ensure that secondary care
services, notably community teams, are focused on early intervention and recovery and
thereby reduce the “relapse” rates amo
to move on from secondary care by the SLaM specialist teams, which will work closely
with the resources within the LWN to achieve this. The big assumption is that this will lead
to a reduction in demand on
and opportunities to invest in upstream service
programmes are currently running in parallel and will be integrated during 2013/14, details
to be agreed. The diagrams overleaf outline the overlap.
The overall timeframe for system transformation is
five). A key dependency will be on
commissioning and contractual
delivering our Big Three outcomes and resources
prioritised the delivery of three big outcomes (see
support the Local Authority Social Care outcomes framework and national MH strateg
as developed a range of initiatives over the period 2011
eer Support, Support Planning, Community Options Team;
Primary Care Support Team, SWOT Team, crisis house development, resettlement
able timely hospital discharge, time banking, connecting communities project,
personal health budgets (for more detail see progress report
The next phase of development is to introduce two major structural changes to th
of care and support via the new “front door” – the Living Well Network
help and support much earlier than the current system and provide a personalised and co
productive response via integrated multi-agency, multi-disciplinary teams. The network will
social care and primary care led and will embrace all primary care, social care, the
voluntary and community sector and some functions currently performed by secondary
notably initial assessment. The LWN will support people to live in their own homes
through a network based approach across the various agencies but also with local
communities (connecting communities, time banking) and through peer support networks.
will rely on fast track access to high quality specialist secondary care advice and
support which will be enabled through the second major element of system change; the
programme. This programme aims to ensure that secondary care
services, notably community teams, are focused on early intervention and recovery and
thereby reduce the “relapse” rates amongst the SMI population. People will be supported
to move on from secondary care by the SLaM specialist teams, which will work closely
with the resources within the LWN to achieve this. The big assumption is that this will lead
to a reduction in demand on secondary care, including beds, and thereby offer savings
and opportunities to invest in upstream services located within the LWN. These two
programmes are currently running in parallel and will be integrated during 2013/14, details
rams overleaf outline the overlap.
for system transformation is a minimum of three years (
A key dependency will be on how quickly we can put in place more
and contractual levers.
5
resources
the delivery of three big outcomes (see page 4) which
are outcomes framework and national MH strategy.
as developed a range of initiatives over the period 2011-2013 to
lanning, Community Options Team;
Primary Care Support Team, SWOT Team, crisis house development, resettlement
able timely hospital discharge, time banking, connecting communities project,
for more detail see progress report
The next phase of development is to introduce two major structural changes to the system
Living Well Network which will provide
help and support much earlier than the current system and provide a personalised and co-
eams. The network will
will embrace all primary care, social care, the
voluntary and community sector and some functions currently performed by secondary
notably initial assessment. The LWN will support people to live in their own homes
ross the various agencies but also with local
communities (connecting communities, time banking) and through peer support networks.
will rely on fast track access to high quality specialist secondary care advice and
rough the second major element of system change; the
programme. This programme aims to ensure that secondary care
services, notably community teams, are focused on early intervention and recovery and
ngst the SMI population. People will be supported
to move on from secondary care by the SLaM specialist teams, which will work closely
with the resources within the LWN to achieve this. The big assumption is that this will lead
including beds, and thereby offer savings
located within the LWN. These two
programmes are currently running in parallel and will be integrated during 2013/14, details
three years (more likely
more effective
System Change
6
2.2 Resources
System change is necessary in order to achieve better outcomes but also as a means of
achieving substantial savings across the NHS and
AMH services across Health and Social C
NHS and Mental Health specific
yet to be fixed. It is likely to be in the region of a furth
per year for the next three years at least, as outlined below.
The Local Authority is required to identify
the next three years. If applied in full
plans for AMH particularly as the system change proposed is dependent upon having
good quality social care and support services provided by
mainstream budget of £8.4m (net) is split between
to SLaM as part of the integrated AMH service AND spend on placements and care
packages. The latter is a crucial resource to support the roll out of personalised care and
support, so reductions of 40% will significantly constrain progress i
area. The Social Inclusion budget of £3.4m is a crucial resource, and currently supports
c500 people at any one time within a range of supported housing services provided by the
VCS. The expectation is that we will require more of this
a crisis, bed based system of care and support to a future care system that is personalised
and recovery focused. The figures below
NHS and Adult Social Care;
possible transitional funding to support service change
Summary of QIPP/Social care savings targets 2014
(NB FIGURES NOT CONFIRMED)
2014-15
CCG
Social care
Total
The overall savings target needs to be viewed
on AMH services which is £66m, as outlined overleaf
The ambition for improving outcomes and managing the financial
NHS and Local Authority demand an integrated approach
in other care group areas, notably children’s and older people services via SLIC. Se
four outlines the recommended
Alliance Contracting.
We wish to increase the resources and support available in t
is essentially the community setting where all
secondary care. The current investment within the LWN is approximately £23m
System change is necessary in order to achieve better outcomes but also as a means of
achieving substantial savings across the NHS and Local Authority. The tota
AMH services across Health and Social Care is c£66m, see overleaf for detail
specifically, the actual savings target for 2014/15 and beyond has
t is likely to be in the region of a further £2m (across all MH care groups)
per year for the next three years at least, as outlined below.
required to identify up to 40% reductions in social care spend over
. If applied in full, this will have an extremely negative impact on our
plans for AMH particularly as the system change proposed is dependent upon having
good quality social care and support services provided by the VCS. The
mainstream budget of £8.4m (net) is split between; social work staff that is
to SLaM as part of the integrated AMH service AND spend on placements and care
packages. The latter is a crucial resource to support the roll out of personalised care and
support, so reductions of 40% will significantly constrain progress in this key strategic
nclusion budget of £3.4m is a crucial resource, and currently supports
c500 people at any one time within a range of supported housing services provided by the
VCS. The expectation is that we will require more of this type of service as we move from
a crisis, bed based system of care and support to a future care system that is personalised
. The figures below do not take account of the transfers between the
are; through the Integration Transformation
possible transitional funding to support service change from the CCG/LA
Summary of QIPP/Social care savings targets 2014-2017
(NB FIGURES NOT CONFIRMED)
2015-16 2016-17 Total
6,00
4,700
10,700
The overall savings target needs to be viewed within the context of the overall investment
on AMH services which is £66m, as outlined overleaf.
The ambition for improving outcomes and managing the financial challenges across the
demand an integrated approach. This is already
in other care group areas, notably children’s and older people services via SLIC. Se
the recommended approach to integration for adult mental health
to increase the resources and support available in the Living Well Network,
the community setting where all care and support is provided outside of
The current investment within the LWN is approximately £23m
7
System change is necessary in order to achieve better outcomes but also as a means of
. The total spend on
, see overleaf for detail. For the
14/15 and beyond has
er £2m (across all MH care groups)
up to 40% reductions in social care spend over
ly negative impact on our
plans for AMH particularly as the system change proposed is dependent upon having
. The Social Care
taff that is made available
to SLaM as part of the integrated AMH service AND spend on placements and care
packages. The latter is a crucial resource to support the roll out of personalised care and
n this key strategic
nclusion budget of £3.4m is a crucial resource, and currently supports
c500 people at any one time within a range of supported housing services provided by the
type of service as we move from
a crisis, bed based system of care and support to a future care system that is personalised
the transfers between the
Fund (ITF) and
from the CCG/LA (see section 5).
Comments
Estimate
40%/£11.8m
16%/£66m
the overall investment
challenges across the
. This is already being developed
in other care group areas, notably children’s and older people services via SLIC. Section
mental health services via
he Living Well Network, which
provided outside of
The current investment within the LWN is approximately £23m which
includes substantial resources (social work staff and VCS
toward meeting support organised and managed
incentivise a shift in investment from secondary care into the LWN (c£7m) in addition to
the £10.7m savings as outlined below
Figure 1
LWN (£23m)
Year 1 - 2014
LWN
(£30m)
Year 3/5 - 2016
investment £55m)
substantial resources (social work staff and VCS services)
toward meeting support organised and managed by secondary care. We are proposing
incentivise a shift in investment from secondary care into the LWN (c£7m) in addition to
m savings as outlined below.
Secondary
Care (£43m)
LWN (£23m)
2014-15 (total investment
£66m)
Secondary
Care (£25m)LWN
(£30m)
2016-17 / 2018-19 (total
investment £55m)
8
which are orientated
by secondary care. We are proposing to
incentivise a shift in investment from secondary care into the LWN (c£7m) in addition to
9
Summary of system wide flows
As of 31st March 2013 4,548 people
Mental Illness (SMI) in Lambeth.
Lambeth although there will be people with SMI not known to their GP (perhaps
because they have not yet presented) and others with SMI who are not registered
with a GP (perhaps because they are newly arrived in Lambeth). 16% of people on
the SMI register (707 people) are over 65 years. At the end of August SLaM
recorded a total of 3,740 people under the
of whom were on CPA. About 1100 people are in recovery and support (R&S) teams
and 1600 are in Assessment and Treatment (A&T) teams. Over time many of these
people will use acute, rehab and other specialist
as other health services (GP, community
The Collaborative offer is not restricted to people with
useful starting point for considering
work and the scale of what i
admissions into both A&T and R&S services and reduce length of time spent in
receipt of SLaM services, especially in R&S and rehabilitation services. This is to be
achieved by diverting new people into other more appropriate holistic interventions
and support; ensuring people receive prompt and appropriate treatment from SLaM
services, and by facilitating existing clients to move more rapidly towards recovery
and out of secondary care.
people case managed within R&S teams and a reduction (minimum) of 25% of
people managed within A&T over the next 3 years.
Summary of system wide flows
March 2013 4,548 people were known to their GP as having
Lambeth. This is a good indication of the level of SMI in
although there will be people with SMI not known to their GP (perhaps
yet presented) and others with SMI who are not registered
with a GP (perhaps because they are newly arrived in Lambeth). 16% of people on
the SMI register (707 people) are over 65 years. At the end of August SLaM
recorded a total of 3,740 people under the care of CMHTs in Lambeth, 32
of whom were on CPA. About 1100 people are in recovery and support (R&S) teams
in Assessment and Treatment (A&T) teams. Over time many of these
people will use acute, rehab and other specialist mental health services as well
other health services (GP, community, acute hospital).
The Collaborative offer is not restricted to people with SMI, but the figures
useful starting point for considering the size of the target group of the
and the scale of what is required. The objective of system change is to reduce
admissions into both A&T and R&S services and reduce length of time spent in
especially in R&S and rehabilitation services. This is to be
diverting new people into other more appropriate holistic interventions
ensuring people receive prompt and appropriate treatment from SLaM
services, and by facilitating existing clients to move more rapidly towards recovery
We are working towards a reduction (minimum) of 50% of
people case managed within R&S teams and a reduction (minimum) of 25% of
people managed within A&T over the next 3 years.
10
were known to their GP as having Severe
This is a good indication of the level of SMI in
although there will be people with SMI not known to their GP (perhaps
yet presented) and others with SMI who are not registered
with a GP (perhaps because they are newly arrived in Lambeth). 16% of people on
the SMI register (707 people) are over 65 years. At the end of August SLaM
care of CMHTs in Lambeth, 32% (1200)
of whom were on CPA. About 1100 people are in recovery and support (R&S) teams
in Assessment and Treatment (A&T) teams. Over time many of these
th services as well
the figures are a
of the Collaborative
system change is to reduce
admissions into both A&T and R&S services and reduce length of time spent in
especially in R&S and rehabilitation services. This is to be
diverting new people into other more appropriate holistic interventions
ensuring people receive prompt and appropriate treatment from SLaM
services, and by facilitating existing clients to move more rapidly towards recovery
We are working towards a reduction (minimum) of 50% of
people case managed within R&S teams and a reduction (minimum) of 25% of
11
2.3 Service developments
2.3.1 Living Well Network (LWN)
Implementation of the Living Well Network – went live from 18th November 2013 in
North Lambeth and will be rolled out across the Borough from April 2014. This is
being delivered by the Provider Alliance Group (PAG) within existing contracting
arrangements.
The LWN integrates various elements of the evolving service offer (Community
Options (COT), Primary Care Support (PCSS), Social Care, Peer Supporters and
assessment function (from CMHT A&T). This is located at a central hub (Stockwell)
with outreach into appropriate service settings across the borough such as primary
care practices. This will require non recurrent funding to assist with service transition
and double running during 2014/15 and 2015/16 (see section 5).
A primary care community incentive scheme to support primary care (building on the
learning from the PCSS) is being worked up with the aim of having a new scheme in
place from April 2014, funding of c£400K will be required in order to support c1,000
people (see section 5).
A key component of the LWN will include roll out of the social care enablement
function (the Assessment Action & Planning process) which will provide 12 week
intensive social care support (for eligible) people from April 2014.
System wide modelling of activity, capacity flows will be undertaken to support the
various change programmes (e.g. LWN, AMH redesign) and achievement of
outcomes.
SWOT (social work and occupational therapy) team – will continue to assess and
support people to move on from high support placements/residential care. A further
10% will be moved on during 2014/15 (baseline tbc). This initiative will be absorbed
within the proposed transforming rehabilitation services initiative (see 2.3.2 below).
Personal Health Budgets – will be scaled up from current baseline of c110
(September 2013) – with 300 people accessing PB by March 2015. People moving
on from secondary care will be prioritised. This will be funded by top slicing the care
cluster costs (see link with PbR in section 4).
Development of personal assistants (PA) – support the development of PA market
with Lambeth Council including offering opportunities to peer supporters – 100
recruited by March 2015.
Crisis House – undertake prototype of crisis house in order to support alternative
placements for people experiencing crisis from Jan 2014 to July 2014 and agree
sustainable strategy by Sept 2014. We will undertake a whole system review of crisis
care support; details will be confirmed following discussion with Lambeth and
Southwark CCGs and local authorities.
12
Development of housing provision – we will further develop housing projects such as
BRiL and Norwood Rd (which were developed during 2013) and provide
personalised support attached to long term housing in collaboration with Lambeth
Council.
2.3.2 Adult Mental Health (AMH) Redesign
Remodel community and acute services – SLaM will commence service change from
April 2014. This builds on the evidence base of early intervention services (such as
Lambeth Early Onset in psychosis and OASIS in Lambeth) which have been
effective at providing treatment support on a more holistic and collaborative basis.
Headlines include reduction in caseloads of CMHTs and focus on improved recovery
and relapse rates which it is assumed will result in less demand on acute beds and
enable closure of an 18 bed ward December 2014. The CCG has made available
£750k non recurrent funding over 2013/14 and 2014/15 to support service transition
Medication management – (1) review impact of community medication prototype and
agree next steps by April 2014, (2) medication clinic review by Dec 2013 and agree
action for roll out (including QIPP) from April 2014 and (3) Review LPP review of
medication and agree local action.
Specialist services – (1) Develop alternative model for pyscho-sexual disorders with
primary care – June 2014, (2) Review consultant to consultant referrals and agree as
part of 14/15 SLaM contract and (3) Develop alternative model to current specialist
ADHD and autism assessment and treatment pathways .
Rehabilitation services – following the Rehabilitation services review (Oct 2013) it is
proposed to recommission the current in-patient services provided by SLaM (and all
residential care placements) via a single negotiated (alliance contract) procurement
process in order to secure integrated personalised care and support packages
(including housing) for the existing c200 people currently in receipt of these services
and manage future demand (see section 4 and 5).
Community Forensic Services – we will continue to develop the pathways out from
secure forensic services in collaboration with NHSE and VCS.
2.3.3 Common Mental Illness
Physical and mental health – we will work with patient groups, peer supporters to
improve the information they receive on anti-psychotic drugs; continue to support
stop smoking initiatives and work closely with other LTC initiatives (e.g. diabetes) to
ensure an integrated approach to support and treatment for people with long term
mental illness.
Access to Talking Therapies – we will extend the reach of talking therapies to older
people, people with long term conditions and people from BME communities.
13
2.3.4 Equalities
Data recording - we will continue to improve recording of MH conditions within
primary care specifically to gain a better understanding of equality and equity of
access to health services for people with mental health conditions'
Access and quality of services – we will continue to monitor the impact of current and
new/redesigned services across equality groups. Whilst service take up (across
secondary care, social care and VCS) appears generally reflective of the population;
people from black communities continue to be over represented within in-patient bed
settings.
2.3.5 Health and well-being programme
We will continue to support the implementation of the health and well-being
programme across all of our key workstreams and initiatives. This will include the
development of an SLA with SLaM to support health promotion work across Lambeth
and Southwark.
3. Embedding co-production – working toward an asset based approach
During 2014/15 the Collaborative will continue to embed co-production practice
within commissioning and delivery of care and support.
Leadership – the CCG and partners will work with the Innovation Unit to test out a
system transformation road map which has already been trialled via the executive
SLIC team. This will focus on the wider system conditions we need to address to
transform services and support QIPP/LA savings over the period Dec – April 2014.
Peer support – we will scale up the number of peer supporters across all service
setting and numbers of people accessing PS from current c600 contacts to 2000 by
March 2015. This will be achieved largely by existing providers developing
opportunities within existing resources building on the funded initiatives
commissioned by the CCG/LA.
Time banking – we will continue to support (with Lambeth Council) the growth and
reach of time banking initiatives across the Borough which will further support our
“asset” based approach to meeting peoples support needs.
Community connecting – we will support the scaling up of the community connectors
initiative (the CCG developed in partnership with Certitude) in collaboration with
Lambeth Council across other LTC workstreams (including SLIC) to enable xxx
number of people to be supported. .
Workforce – We will build upon the co-production practice training which developed
out of our personalisation programme (including PHBs, support planning) and will
further develop our understanding (working with SLIC) of the competencies needed
for a workforce (clinicians, providers and users and carers and commissioners)
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equipped to support co-production practice. Funding will be sought from HESL to
support this work.
Patient held record – we will scale up the number of people who possess their own
care plans and records in collaboration with primary care and SLaM through the My
Health Locker initiative.
Commissioning for co-production framework – we will further develop the
commissioning framework developed during 2012 and seek to enhance the insight
function with peer supporters and users and carers to help the CCG/LA become
more people /patient centred and in order to address the Francis report
requirements.
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4. Commissioning / contracting architecture – levers
4.1 Alliance Contract
During 2013 the CCG has supported the development of a provider alliance group
(PAG - primary care, social care, VCS and SLaM) with the aim of working toward an
integrated care / support solution for people with severe and enduring mental illness
via an alliance contracting framework. The PAG is delivering the Living Well
Network but through existing contracting arrangements. The next stage is to put in
place an actual alliance contract. It is proposed to adopt a phased approach, with
stage 1 being to enter into an alliance contract for rehabilitation services with the
existing PAG from July 2014 and the second stage applying it to the whole system
from April 2015.
Benefits of alliance contracting over traditional and prime contracting:
• It champions the diversity of skills, expertise and perspectives that
different organisations bring
• It allows each organisation to maintain its own identity while working in
a legally binding way without having to create a new legal entity
• The risk share between all parties mean that everyone succeeds if the
whole service succeeds in meeting the outcomes within the budget and
everyone is at risk if it doesn’t.
• No one party or organisation dominates – it is truly collaborative.
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Rehabilitation services transformation – stage 1 from July 2014
The CCG and SLaM recently completed a review of in-patient rehabilitation services;
the outcome was that the service could not demonstrate best value and especially
good outcomes for the level of investment of c£5.6m for c55 patients. It has been
identified that there is much overlap with the client profile supported by the social
care residential care placements budget (£5.1m) which is a service area which the
CCG and LA want to transform to support personalisation of care and support. It is
proposed that we work with the existing PAG through an alliance contracting
mechanism (subject to satisfying procurement rules) for the combined (rehabilitation)
health and social care budget of £10.7m (c200 clients) in order to achieve fully
integrated personalised care and support packages (including housing support) at
substantially reduced cost c25-30%.
Whole system integration and transformation – stage 2 from April 2015
An alliance contracting framework proposition encompassing the full Lambeth
CCG/LA spend (c£66m pa) on AMH services is being worked up during 2013 and
2014/15 with the aim of transforming the current service / support system, delivering
vastly improved outcomes (Collaborative Big Three) and providing significant
savings for the LA and CCG as outlined in section 5.
The basis of an alliance proposition would entail the award of a contract of c£66m to
an alliance of providers (across the whole system i.e. primary care, VCS/social care,
secondary care) for a minimum 7-10 year term with the aim of going live April 2015.
This would reduce the transaction costs for commissioners and providers and
crucially offer a more realistic timeframe to bring on board radical transformation
through innovation and savings, which the current stop start contracting framework
largely prohibits.
This will involve significant development work on alignment of providers, satisfying
procurement and competition rules, commercial framework, management of clinical
and financial risks etc. This has synergy with similar work being carried out by SLIC.
A key issue which will need to be resolved is how we incentivise the reduction in
demand for specialist secondary care services in order to support a more co-
productive service offer and support upstream (i.e. within the LWN) in a context
where secondary care acts as gatekeeper and provider of the majority of
interventions. This will need to be resolved and it is likely that the preferred direction
will be for a primary care, social care led system; this will have implications for the
structure of the alliance contract.
4.2 Commissioning for Quality and Innovation - CQUINs
These will be developed across Lambeth, Southwark, Lewisham and Croydon
CCGs. Priority areas are likely to be: incentivising reduction in admissions to acute
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beds; improved management of physical health; continuation of easy in and easy out
and support of recovery / personalised care – to be agreed by Feb 2014.
4.3 Payment by Results (PbR)
MH PbyR enters a shadow year during 2014/15, as yet it is unclear how this fits with
our planned system changes outlined and the development of an outcome based
approach to care and support as outlined.
4.4 Personal Budgets
We have supported over 100 people to access one off and integrated health and
social care budgets. This has been achieved within existing resources. In order to
expand and scale up we now need to access wider mainstream resources. It is
proposed that we will apply a top slice of 20% for a number of cluster cohorts to
support the development and growth of Personal budgets, a key component of the
collaborative service offer – an additional 300 people with PBs by March 2015.
4.5 Contracts for VCS
We will seek to rationalise contracts across NHS/LA where there are multiple funding
streams to help support service transformation and deliver LA/CCG savings (see
Savings - Option 2).
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5. Savings options and support for transition
5.1 Savings
Three approaches to achieving savings of £10.7million across the CCG and LA over
the period 2014-2017 are outlined below. No account has been made for the impact
of the Integration Transformation Fund. The need for transitional funding is outlined
below also; there are a number of possible sources for this which needs to be
agreed. and progressed.
Option 1 – Traditional
Option 1 set out a more traditional approach to realising savings which is for LA and
NHS to identify their own initiatives and implement largely independently. The
template completed as part of the council savings process sets out this traditional
approach and includes proposals to reduce numbers of staff (social worker) reduce
savings; achieve (marginal) efficiencies by tendering and rationalising the number
(reducing) contracts (see Appendix 1). The one advantage to this option is that it is
very clear and specific about what will be done to achieve savings. However, it also
runs the risk of the Council not meeting its statutory obligations as most services are
currently supporting people for which it has a duty to provide for. This option does
not support our service transformation goals.
Option 2 – Mixed
Option 2 provides a number of initiatives to be managed and progressed across LA
and NHS together with discrete NHS and LA initiatives. The first is in respect to re-
commission the SLaM in-patient rehabilitation service and the social care
residential/care packages budget. It is proposed we seek fully personalised care and
support packages for the current 200 people supported by this budget and achieve
savings (estimate) of 30% over 3 years as a starting point, with a 5-7 year contract
term. This approach would be extended to support discharge from longer term
complex patients supported by secondary care. The second is a rationalisation of
contracts with our larger VCS providers in receipt of multiple funding streams (Social
care, social inclusion and the CCG). The balance of savings required within the LA
would be achieved through a combination of reductions in staffing levels and service
provision as above. The overall impact would still result in significant service
reduction and therefore reduce the potential for achieving transformational change.
Option 3 – Fully integrated
The third (and preferred) more radical approach is to go for a fully integrated
approach through alliance contracting which would bring together most of our
existing provision and funding through an alliance contracting framework as outlined
in section 4. It is proposed that the CCG and LA set out the key outcomes (the Big 3)
and savings requirements in return for a 7-10 year contract, with review and break
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clauses. The contract would provide a base contract sum, with additional payment
dependent upon the delivery of minimum and more ambitious stretch outcomes.
Initial development work has commenced to work up how this might be structured
with the aim of a two stage approach as outlined.
Summary of AMH savings options across CCG QIPP/LA social care savings
(draft)
To follow
5.2 Support for system / service transition
Transitional funding is required in order to support double running and pump priming
of service changes, a summary is given below together with potential funding
sources which includes CCG non recurrent funds, the SEL Community care strategy
fund and Local authority non recurrent funding. Requirements need to be modelled
in more detail
It should be noted that there have been on-going discussions with GST Charity who
have indicated a willingness to support the funding of a number of strands of work.
Additionally there should be opportunities to secure support via SLIC as a number of
work streams overlap e.g. capitation.
Full Year
Effect
2014-15
2015-
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2016-17 Funding source
Development costs –
collaborative/
commissioning/contracting
£175k 150k 75k 75k CCG NR, GSTC &
SLIC
Primary care – community
incentive scheme
£400k
Recurrent
tbc tbc tbc SEL Cty Care
strategy fund
Living Well Network and VCS
development
£400k
Recurrent
tbc tbc tbc LA social care
NR; GSTC
Design support £75k 75k 75k 75k CCG NR
Community connections (Cross
LTC)
£100k LA social care
NR; SLIC, GSTC
Dr Raj Mitra – CCG Board Member
Dr Ray Walsh – CCG Board Member
Denis O’Rourke - Integrated Commissioning Team
27 December 2013
Integrated Provision – Alliance ContractAlliance Contract
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Appendix 1 - Progress on Collaborative
PDF file embedded.
What has been achieved to date in brief 231013.pdf
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