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21
COMMITTEE: COMMUNITIES AND LOCAL SERVICES OVERVIEW AND SCRUTINY COMMITTEE Date: 22 ND July 2015 TITLE OF REPORT: Annual Parking Report Report of the Executive Director of Local Services Cabinet Member: Councillor Ian Swithenbank, Local Services Purpose of the report To update the committee on the impact of changes within parking policy and service delivery during the 2014/15 financial year including the implementation of free parking, the introduction of disc controlled parking, changes in parking restrictions and enforcement legislation. The report also seeks to inform elected members of some planned changes in parking and traffic management for the current financial year. Recommendations That the committee notes the report, ongoing work with town and parish councils and future changes. Link to Corporate Plan This proposal supports the following aims of the Corporate Plan: Economic Growth - Our aim is to promote a more prosperous county through sustainable economic growth that provides residents with ready access to high wage and skilled jobs and opportunities to create thriving businesses. Places and Environment - Our aim is to maintain and further improve the quality of our towns, villages and countryside, and make it easier for residents to access services and high quality, affordable homes and to travel using different modes of transport. Key issues 1) The impact of the introduction of free parking in on and off street parking places managed by the Council. 2) The impact of the introduction of disc parking in Alnwick, Berwick, Hexham and Morpeth. 3) Revision of parking enforcement procedures and resources. 4) Impacts on economic growth and town centre footfall. 5) Recent and future changes in parking management and enforcement across the County 1 Appendix 1
Transcript
Page 1: Appendix 1 - Northumberlandcommitteedocs.northumberland.gov.uk/MeetingDocs/24864_M... · 2016. 10. 6. · 3.1 Disc parking zones were introduced into on-street parking places in Alnwick,

COMMITTEE: COMMUNITIES AND LOCAL SERVICES OVERVIEW AND SCRUTINY

COMMITTEE

Date: 22ND July 2015

TITLE OF REPORT: Annual Parking Report

Report of the Executive Director of Local Services

Cabinet Member: Councillor Ian Swithenbank, Local Services

Purpose of the report To update the committee on the impact of changes within parking policy and service delivery during the 2014/15 financial year including the implementation of free parking, the introduction of disc controlled parking, changes in parking restrictions and enforcement legislation. The report also seeks to inform elected members of some planned changes in parking and traffic management for the current financial year.

Recommendations That the committee notes the report, ongoing work with town and parish councils and future changes.

Link to Corporate Plan This proposal supports the following aims of the Corporate Plan:

Economic Growth - Our aim is to promote a more prosperous county through sustainable economic growth that provides residents with ready access to high wage and skilled jobs and opportunities to create thriving businesses.

Places and Environment - Our aim is to maintain and further improve the quality of our

towns, villages and countryside, and make it easier for residents to access services and high quality, affordable homes and to travel using different modes of transport.

Key issues

1) The impact of the introduction of free parking in on and off street parking places managed by the Council.

2) The impact of the introduction of disc parking in Alnwick, Berwick, Hexham and Morpeth.

3) Revision of parking enforcement procedures and resources.

4) Impacts on economic growth and town centre footfall.

5) Recent and future changes in parking management and enforcement across the County

1

Appendix 1

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1. Introduction 1.1 The Council’s Parking Service manages and enforces on and off-street parking

throughout the county. The main aims of the service are to ensure;- • a reduction in obstructive parking and associated levels of congestion • effective management of on and off street parking throughout the county

consistent with neighbouring authorities in the region • improved road safety and conditions for vulnerable road users e.g. children,

mobility groups, elderly people and cyclists • improved conditions and access for public transport • improved accessibility for local servicing needs, taxi and disabled parking • support to local economic activity

1.2 Officers work directly with Town & Parish Councils to review how parking

management and controls benefit traffic flow and access to parking in their town

1.3 A number of significant changes to parking policy and delivery took place during 2014/15. Free parking was introduced on 1 April 2014, in Alnwick, Berwick, Hexham and Morpeth in on and off-street parking places. Off street car parks in Bamburgh, Beadnell, Rothbury and Wooler also became free. Although parking charges were retained in Corbridge and Seahouses a free parking period of ½ an hour and 1 hour respectively were introduced to the parking tariffs. Parking charges were also retained in Craster, Holy Island, Newton-by-the-sea and Berwick Railway Station.

1.4 Disc parking zones were introduced in Alnwick, Berwick, Hexham and Morpeth and became legally enforceable on 2 June 2014. The turnover of short stay parking spaces is a key aspect in supporting the town centre economy in ensuring that visitors coming into the town can get parked. The removal of parking charges posed a challenge in how best to manage time limits and the discs aid the enforcement process.

1.5 Almost 200,000 discs were issued free of charge to members of the public and businesses prior to the new schemes coming into force, through a range of promotional and awareness raising events across the county. Parking discs are now available from libraries, Tourist Information Centres, Customer Information Centres and local businesses. Parking disc dispensers can also be found in the 4 towns in or near to short stay parking places. Parking discs cost £1 each and can be reused and discs from other local authorities can also be used. In all four towns, anyone who does not want to purchase a parking disc can park in a long stay car park where no disc is required.

1.6 Parking enforcement is carried out by 4 operational teams of Civil Enforcement Officers (CEOs) who are supported by the parking back office team based in County Hall. The CEOs issue Penalty Charge Notices (PCNs) to any vehicle they observe as parking in contravention of the Traffic Regulation Orders (TROs) in place.

1.7 PCNs that have been issued can be challenged through the legal process that is defined by the Traffic Management Act 2004. This is a civil process that can result in outstanding debts being recovered by an appointed enforcement agent.

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2. Impact of the introduction of free parking 2.1 Free parking has been successfully implemented and in the main has been

positively received and in general has increased footfall and trade in town centres.

2.2 The main challenge has been in dealing with the increased demand, in particular with long stay parking. Workers are no longer discouraged by having to pay to park and there appear to be more people opting to bring their car rather than using public transport or car sharing. Where there is private pay and display parking motorists are understandably opting to take up the free parking spaces first and in some instanced this is having a detrimental impact on visitors wishing to benefit from the free parking offer.

2.3 An update was provided in September 2014 to the Area Committee’s which stated that in general feedback had been positive.

2.4 The implementation of free parking mainly affected Alnwick, Berwick, Hexham and Morpeth and feedback from town councils and local stakeholders regarding the impact of free parking on town centre economy tells us the following; Alnwick – businesses and visitors are generally positive and free parking continues to be well received. Car parks seem to be well used with few spaces available during the day in some all-day car parks. The changes made to allow some short stay parking in the Market Place appear to be working well although there are some issues regarding how the loading bays are operating. Demand for parking discs continues to be high in the town. It is felt that there is around a 10% increase in town centre trade and the town is noticeably busier. An area of Greenwell Lane car park is soon to be changed from all day to 4 hours to assist in achieving more turnover of spaces for short stay shoppers and visitors. It has been reported that some cars are parking in one of the all-day car parks for many consecutive days which causes problems with regard to capacity and turnover. The council is seeking to make some changes in the off-street parking order to prevent this in the future. Berwick – it was reported at the time of Area Committee in September last year that trade was up from 5% in some local businesses to 30% in others however there has been no recent update on these figures.

As with the other towns where free parking was introduced, there are concerns about the increased demand for spaces in the all-day car parks by workers. It has therefore been suggested by some town councillors that the time limits in long stay car parks such as the Parade should be reviewed to increases short stay spaces for shoppers and tourists. Some free parking has been re-established on Marygate and an experimental order is currently in place. Concerns have been raised regarding the layout of the parking and the increased vehicle conflicts that this seems to be causing both when entering and exiting the parking spaces. This is an experiment therefore all of the comments received will be taken into consideration when the permanent solution is designed later this year. Whilst the layout may have cause for concern feedback from residents and shop owners is that they are keen to keep the ½ hour free parking here as this improves trade for the businesses on Marygate.

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Hexham – independent traders have suggested that free parking has been detrimental to the town and their businesses. A section of 2 hour short stay parking was introduced in June 2014 into Wentworth car park outside of Waitrose and to help improve turnover of spaces the Council will soon be introducing a 4 hour maximum stay section into the car park adjacent to the 2 hour parking. Since the introduction of free parking the Wentworth car park has become increasingly difficult to manage due to the increase in the number of vehicles being left all-day or for a number of consecutive days. One of the biggest challenges in Hexham is that there is a significant amount of parking in the town that is not owned or managed by the Council. This private parking is either time limited or pay and display and we are working to encourage visitors into these other areas where there is plenty of available parking in order to ‘rebalance’ the demand. We have already made some improvements to directional signage on the approach into the town and have included private car parks on our parking maps.

Morpeth – footfall in the town centre has increased with Sanderson’s Arcade reporting an increase of 17.79% in 2014 compared to 2013 and this year compared to last year footfall is up again by 6.3%. The general view is that the disc system is working well. Disc dispensers have been installed and signage regarding the other disc outlets is in place. There is concern regarding the lack of long stay car parks in the town for workers, however there are also concerns regarding the lack of short stay parking close to Newgate Street and it is felt by the chamber of trade that this needs to be addressed as a priority in order to support the business in that location.

2.5 Parking charges were also removed from the off-street car parks in Bamburgh, Beadnell, Rothbury and Wooler. There was a view that charging had encouraged visitors to park in the centre of these towns/villages therefore the free parking offer would help to ease congestion and encourage visitors to walk to shops and attractions.

2.6 The introduction of a free ½ hour and 1 hour tariff respectively in Corbridge and Seahouses has also been positive as this has encouraged residents to shop locally.

3. Impact of the introduction of disc parking 3.1 Disc parking zones were introduced into on-street parking places in Alnwick,

Berwick and Hexham and the use of parking discs in short stay car parks were introduced into these 3 towns and also into Morpeth.

3.2 Feedback regarding disc parking is fairly positive.

3.3 There are still however a higher than expected level of PCN’s being issued for failing to correctly display a parking disc. We are however confident that our signage is adequate and appropriate. The Traffic Penalty Tribunal, whose independent adjudicators hear all formal parking appeal cases, has commented recently that signage is good and we have won cases on this basis.

3.4 Parking discs are now charged at £1 each although just under 200,000 discs were distributed free of charge prior to the implementation of the schemes coming into force in June 2014.

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3.5 A number of businesses in each town are parking disc distributors and we also have a number of parking disc dispensers in each town and signage is in place to assist visitors on how to get one. You do not however need to display a parking disc if you park in a long stay car park.

3.6 Whilst there was a one-off cost of £295K to implementing the scheme, introducing new TRO’s, changing signage and installing the disc dispensers, the scheme does seem to be operating well. The removal of the ticket machines is still on-going but is included in this implementation cost.

3.7 We do get complaints from time to time when motorists have received a PCN for none display of a parking disc however this is generally down to them failing to read the signage in place. In all cases however we do consider the mitigating circumstances provided by the motorists as evidence within their parking appeal however the number of appeals in relation to this are falling.

4. Revision of parking enforcement procedures and resources 4.1 There was an expectation that the introduction of free parking would result in a

reduction of PCN’s. Also as the CEO’s carried out the duty of collecting and counting cash from ticket machines free parking had a significant impact on this responsibility in the majority of areas. Civil Parking Enforcement was introduced on the basis that the enforcement officers would be funded through the income generated from the PCN’s issued. As such the decision was made to reduce the number of CEO’s from 26 to 18. There was also a reduction in back office support to reflect the operational changes.

4.2 The introduction of parking discs meant that our enforcement teams had to change the way in which they enforced short stay parking places. The disc is set to the time of arrival and the CEO then enforces any vehicle that stays beyond the maximum stay allowed. We found fairly quickly that motorists would try to move the time on their parking disc forward whilst continuing to park in the same place. This resulted in CEO’s having to also make other checks e.g. recording tyre valve positions as a method of checking if the vehicle had actually moved.

4.3 In April 2014 to coincide with the implementation of free parking a number of minor changes were made to observation periods linked to on-street parking offences, the most significant being the reduction from 5 minutes to 2 minutes observation period for any vehicle parked on a single or double yellow line. Abuse of the single and double yellow lines has been an issue since we commenced on-street enforcement in April 2012 and the removal of parking charges in car parks brought an opportunity to further encourage motorists to park where they should and to keep the yellow lines clear.

4.4 New legislation also came into force on 6 April 2015 that allows for a 10 minute

grace period at the end of a time limited parking period. In summary, if a motorist parked in a 2 hour parking place at 9:00am the CEO would not be allowed to issue a PCN for overstay until after 11:10am.

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5. Enforcement activity and statistics

5.1 Responsibility for on-street parking enforcement was transferred from Northumbria Police to NCC in April 2012. The Council already had responsibility for enforcing off-street car parks.

5.2 In the first two years of enforcement there were 26 Civil Enforcement Officer posts in the structure. This was however reduced to 18 officers at the time of introducing free parking due to an expectation that enforcement levels would reduce.

5.3 In 2012/13 a total of 20,387 PCN’s were issued to illegally parked vehicles and 10.54% of these were cancelled following representations made to the Council. In the first quarter of that year the officers were in training and this had an impact on the number of PCN’s issued.

5.4 In year 2013/14 a total of 16,885 PCN’s were issued to illegally parked vehicles and 13.33% of these were cancelled following representations made to the Council. There were a number of long term absences within the team and vacancies that had an impact of the performance of the team during this year. However one of the aims of enforcement is to achieve compliance from motorists therefore we would hope for a reduction of PCN’s issued year on year.

5.5 In year 2014/15 a total of 23,126 PCN’s were issued to illegally parked vehicles and just 3.82% of these were cancelled following representations made to the Council. Despite the move to free parking and the reduction in the workforce, the 2014/15 financial year saw more PCN’s issued than either of the previous years. The officers in post are however more experienced now and confident in their roles and this has had an impact on performance.

5.6 There has also been a shift in the balance of on and off-street enforcement since the introduction of free parking. In years 2012/13 and 2013/14 there was a higher percentage of on-street enforcement compared to off-street car parks. However in the 2014/15 financial year, due to the number of short stay car parks that needed more focus due to disc parking, this has changed with 53% of PCN’s being issued in off-street car parks compared to 30% in 2012/13 and 42% in year 2013/14.

5.7 Income received from PCN’s issued over the 3 years as recorded within the parking management system is as follows;-

2012/2013 2013/2014 2014/2015

On Street Income £399,049 £296,023 £339,668

Off Street Income £124,635 £149,916 £311,149

Total Income £523,685 £445,939 £650,818

5.8 Some additional statistical data is provided in Appendix 1 which includes;- - PCN’s issued in the off-street car parks in Alnwick, Berwick, Hexham and Morpeth, by parking contravention. - total number of PCN’s issued in the main towns and settlements in the county - breakdown of single and double yellow line offences (01 Contravention) in the

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Main towns and settlements where enforcement is carried out. - PCN’s issued outside of schools (School Keep Clears)

5.9 Civil Enforcement Officers are also warranted officers for the enforcement of dog fouling and littering. In the 2014/15 financial year they issued 131 Fixed Penalty Notices (130 for littering and 1 for dog fouling). 85 of the 131 FPN’s have been paid and the outstanding FPN’s are at varying stages of the legal process.

6. Recent and future changes in parking management and enforcement across the County

6.1 As mentioned previously in this report, some of the most significant changes over the 2014/15 year have taken place in Alnwick, Berwick, Hexham and Morpeth as a result of free and disc parking. Over this period we have worked with the town councils in discussing and implementing the changes.

6.2 We are in the process of procuring an enforcement vehicle which will be predominantly used for enforcing keep clear restrictions outside of schools without the need to carry out on-foot patrols. Enforcement of schools is becoming increasingly difficult for the following reasons;- The diverse area that needs to be covered by officers on-foot to ensure that

schools are properly enforced Motorists tend to park correctly when an officer is present however when there

is no enforcement presence motorists park illegally and cause significant road safety problems, putting children at risk.

6.3 There are however a number of other parking related changes that have been introduced as a result of the discussions regarding free parking with town and parish councils as outlined in the table below. Also included are some of those issues that are currently being addressed across the County;-

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arke

t Pla

ce

Pro

ject

bei

ng p

rogr

esse

d th

roug

h th

e Lo

cal T

rans

port

Pla

n

Rev

iew

incl

udes

par

king

man

agem

ent

tbc

Cra

ster

Impr

ovem

ents

to C

rast

er Q

uarry

Car

P

ark

Rel

inin

g w

ork

has

been

com

plet

ed to

incr

ease

the

num

ber o

f par

king

sp

aces

.

Furth

er e

xten

sion

wor

k to

the

car p

ark

is p

lann

ed la

ter i

n 20

15

June

201

5

Hex

ham

2 ho

ur s

hort

stay

bay

s in

Wen

twor

th

Car

Par

k ou

tsid

e of

Wai

trose

/ W

entw

orth

Lei

sure

Cen

tre

leas

e ar

rang

emen

t with

Wai

trose

to m

anag

e 2

hour

par

king

for

cust

omer

s of

the

stor

e

2 ho

ur ti

me

limit

(red

bays

)

Hig

her t

urno

ver o

f par

king

spa

ces

and

incr

ease

d ca

paci

ty

June

201

4

Impr

ovem

ents

to d

irect

iona

l sig

nage

Add

ition

al s

igna

ge h

as b

een

inst

alle

d to

enc

oura

ge u

se o

f priv

ate

pay

and

disp

lay

car p

arks

A

ugus

t 201

4

Intro

duct

ion

of 4

hou

r sho

rt st

ay b

ays

into

Wen

twor

th C

ar P

ark

4 ho

ur ti

me

limit

to a

rea

adja

cent

to e

xist

ing

2 ho

ur b

ays

Hig

her t

urno

ver o

f par

king

spa

ces

and

incr

ease

d ca

paci

ty in

the

car

park

for v

isito

rs.

tbc

– d

ecis

ion

repo

rt si

gned

on

2 Ju

ly 2

015

Add

ition

al lo

ng s

tay

park

ing

Opt

ions

and

site

s be

ing

cons

ider

ed b

y es

tate

s m

anag

emen

t tea

m fo

r ad

ditio

nal l

ong

stay

par

king

how

ever

sur

veys

hav

e sh

own

that

ther

e ar

e en

ough

par

king

spa

ces

in th

e to

wn.

The

diff

icul

ty is

that

not

all

of

them

are

free

of c

harg

e or

clo

se to

the

tow

n ce

ntre

.

tbc

Incr

ease

d nu

mbe

r of d

isab

led

park

ing

spac

es in

the

tow

n ce

ntre

The

tow

n co

unci

l hav

e re

ques

ted

an in

crea

se in

dis

able

d pa

rkin

g - t

his

coul

d be

con

side

red

thro

ugh

the

LTP

tbc

Mor

peth

Sho

rt st

ay p

arki

ng b

ays

intro

duce

d on

to N

ewm

arke

t

½ h

our p

arki

ng b

ays

to s

uppo

rt lo

cal b

usin

esse

s/sh

ort s

tay

visi

tors

S

epte

mbe

r 201

4

10

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Cha

nges

to th

e m

axim

um le

ngth

of

stay

in T

he T

erra

ce C

ar P

ark

Cha

nged

from

an

all-d

ay c

ar p

ark

to s

hort

stay

follo

win

g th

e in

trodu

ctio

n of

the

all-d

ay u

nd

er

cro

ft c

ar

pa

rk a

t M

orr

ison

’s

May

201

4

Add

ition

al lo

ng s

tay

park

ing

Opt

ions

and

site

s be

ing

cons

ider

ed b

y es

tate

s m

anag

emen

t tea

m

tbc

The

cham

ber o

f tra

de h

ave

requ

este

d th

at N

CC

con

side

rs s

ome

shor

t sta

y pa

rkin

g cl

oser

to th

e bu

sine

sses

of N

ewga

te S

treet

and

M

anch

este

r Stre

et

This

requ

est w

ill be

con

side

red

alon

gsid

e ot

her L

TP p

riorit

ies

tbc

New

ton-

by-th

e-S

ea

Intro

duct

ion

of a

new

free

car

par

k on

th

e en

tranc

e to

the

villa

ge

This

is c

urre

ntly

at d

esig

n st

age

with

a v

iew

to th

e w

ork

com

men

cing

la

te s

umm

er 2

015

subj

ect t

o ag

reei

ng la

nd a

cqui

sitio

n B

efor

e en

d of

M

arch

201

6

Pon

tela

nd

3 ho

ur s

hort

stay

par

king

bay

s in

trodu

ced

into

the

Mer

ton

Way

and

Th

ornh

ill R

oad

Car

Par

ks

Hig

her t

urno

ver o

f par

king

spa

ces

and

incr

ease

d ca

paci

ty in

sup

port

of

the

loca

l sho

ps

July

201

5

11

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Implications

Policy Free parking resulted in changes to Traffic Regulation Orders and enforcement practice. The Northumberland Parking Strategy needs to be revised to reflect the changes in policy

Finance and value for money

N/A in relation to this update report

Legal N/A in relation to this update report

Procurement Enforcement Vehicle has been approved within the procurement process

Human Resources

Reduction in the number of CEO and back office positions took place prior to the implementation of free parking. The resource levels required will be monitored

Property Removal of pay and display ticket machines

Equalities

(Impact Assessment attached)

Yes X No N/A

N/A in relation to this update report

Risk Assessment

N/A in relation to this update report

Crime & Disorder

N/A in relation to this update report

Customer Consideration

N/A in relation to this update report

Carbon reduction

It is considered that free parking has encouraged greater car usage

Wards All

Consultation

Consultation was carried out through the Town & Parish Council’s and through the Traffic Regulation Order changes which are made public and therefore available to all stakeholders including businesses, community and voluntary groups, general public, etc.

12

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Background papers:

Appendix 1 – statistical data relating to Penalty Charge Notices issued Report sign off.

Authors must ensure that relevant officers and members have agreed the content of

the report:

Finance Officer AD Monitoring Officer/Legal LH

Human Resources N/A

Procurement TP

I.T. NA

Executive Director PJ Cabinet Member IS Report Author

Report Author: Lynne Ryan, Network Manager – tel: 01670 624120 Email: [email protected]

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