Merging Technology with Transportation

• Apple Express is a North American Supply Management Organization, founded in 1985.

• Our company focuses on the development and implementation of customized supply chain solutions for the healthcare, information technology and retail industries.

• We conducts business 24 hours a day, 365 days a year

• Apple Express operates from over 60 facilities

• We also have a US-based operation

Our Company

Merging Technology with Transportation

Merging Technology with Transportation

• Our History - 20 years of hospital and outpatient delivery experience

• Our People – Compassionate logistics and transportation professionals

• Our Coverage - 60 service locations across Canada; each 24/7/365

• Our Scalability - Through investment in operations, new technologiesand distribution methods we are able to partner with our customers tomeet their clients growing service level agreements

• Our Flexibility – Adapting to our client’s changing business requirements is a key to our success

Apple Express Value Proposition

Merging Technology with Transportation

Healthcare Partners Include

Merging Technology with Transportation

High Tech Partners Include

Specialty Healthcare Transportation

Merging Technology with Transportation

• Scalable transportation services

• 2 Hour Stat Deliveries• Dedicated• Sameday Air (NFO)• Nextday Air• Ground/Direct Drive• Cold Chain• Smart Courier

• 24/7/ service delivery capabilities

• Experienced drivers, serving home patients and healthcare institutions

• Back up drivers (Trained in all delivery services)

• Over 500000 Specialty Healthcare Deliveries per year

• Proactive Milestone Monitoring

Same DayTransportation & SmartCourier™

Staging & Configuration

Strategic Inventory

Management

Merging Technology with Transportation

Core Competencies

Merging Technology with Transportation

Same DayTransportation & SmartCourier™

Merging Technology with Transportation

• Scalable transportation services:

• 2 Hour stat deliveries • Ground direct drive• Cold chain• Dedicated drivers

• 24/7/365 delivery service operations

• Considerate drivers experienced in white glove and after-hours delivery

• Serving: home patients, healthcare institutions, and retail establishments

• Contingency drivers (trained in all delivery services)

• Over 500,000 specialty healthcare deliveries per year

• Live customer care all day/night, weekends and holidays

• Proactive milestone monitoring

Specialty Transportation

• Sameday air (NFO)• Next day air• SmartCourier™

• Low-cost field repair, replacement, installation and preventative maintenance service performed by technical couriers

• Effective in the replacement of medical devices

• Devices serviced, among others, include

• Nursing Carts• Pumps• Home Dialysis Units• IT Peripherals

• 24/7/365 operations

Merging Technology with Transportation

SmartCourier™

Merging Technology with Transportation

Canadian Service Centre Locations

Merging Technology with Transportation

• Industry leading transportation management system

• Scalable and redundant hardware infrastructure

• Extensive B2B integration capabilities (EDI/XML/AS2)

• Ongoing technology investment

• Real-time GPS tracking and fleet visibility• New WMS system• RF based inventory control

• Smartphone equipped fleet facilitates real-time milestone updates

• Self-serve portal access (order management and inventory)

• Business intelligence reporting

• Monitored service exception board

Apple Express Technology

Merging Technology with Transportation

Strategic Inventory Management

• On demand distribution of medical devices

• Released

• Unreleased

• Quarantined

• State-of-the-art WMS

• Reverse logistics

• 60 warehouse facilities Canada-wide

• Including a US-based operation

• 24/7/365 operation

Merging Technology with Transportation

Strategic Inventory Management

Merging Technology with Transportation

Staging & Configuration

Advanced Infrastructure Team• Server staging

(SAN/SAS integration, advanced networking, virtualization)

• Networking infrastructure(Routers, switches, firewalls, wireless components)

• Software and operating system configuration(Linux, SCO Unix, Windows)

End User Device Team• Point of sale

(PCs, scanners, scales, keyboards,)

• PCs, laptops and tablets

• Miscellaneous Components (CRU / FRU)(USBs, time clocks, printers, scan guns…)

Merging Technology with Transportation

Emergency Support• Same day staging

• Afterhours staging (24/7)

• Expedited shipments (direct drive, NFO)

• 24/7 ISP staging capabilities

• Business continuity integration

Value Added Services• Reverse logistics

• Kitting

• DOA Management

• Reclamation

• Resale

Staging & Configuration Services

Merging Technology with Transportation

Thank you for your interest!