8/12/2019 Application of the Multiple-Role Model at HP

1/23

BY:

ANINDITA BURMAN (13020241066)

BHAVANI C H (13020241077)

EKTA CHANDHOK (13020241081)

Application of the

Multiple-Role Model at HP

8/12/2019 Application of the Multiple-Role Model at HP

2/23

Living Progress is how we advance the overallhealth and well-being of people, help businesses andeconomies thrive, and work to strengthen the

environment as we grow

8/12/2019 Application of the Multiple-Role Model at HP

3/23

Hewlett-Packard

Incorporated on February 11, 1947

Provider of products, technologies, software, solutions andservices

Its operations are organized into following segments: Personal Systems Group (PSG)

Services

the Imaging and Printing Group (IPG)

Enterprise Servers

Storage and Networking (ESSN) HP Software

HP Financial Services (HPFS) and

Corporate Investments

8/12/2019 Application of the Multiple-Role Model at HP

4/23

Major Competitors

Dell Inc.

Acer Inc.

ASUSTeK Computer Inc.

Apple Inc. Lenovo Group Limited

Toshiba Corporation

IBM Global Services

8/12/2019 Application of the Multiple-Role Model at HP

5/23

Economic Transactions

Economic transactions during FY - 13 included $112 billion net revenue,

purchases from suppliers worldwide, compensation and benefits to approximately 317,500 employees

globally,

$1.391 billion net cash income taxes, and

$2.6 billion returned to shareholders in the form of dividends and

share repurchases

8/12/2019 Application of the Multiple-Role Model at HP

6/23

MULTIPLE-ROLE MODEL

8/12/2019 Application of the Multiple-Role Model at HP

7/23

HR Roles in Building a Competitive Organization

8/12/2019 Application of the Multiple-Role Model at HP

8/23

Management of Strategic Human Resources

Executing Strategy

Deliverable/Outcome

Strategic Partner

Metaphor/ Visual image

Aligning HR & Business Strategy:Organizational Diagnosis

Activity

8/12/2019 Application of the Multiple-Role Model at HP

9/23

Management Of Firm Infrastructure

Building an efficient infrastructure

Deliverable/Outcome

Administrative Expert

Metaphor/ Visual image

Reengineering Organization Process: SharedServices

Activity

8/12/2019 Application of the Multiple-Role Model at HP

10/23

Management Of Employee Contribution

Increasing employee commitment and capability

Deliverable/Outcome

Employee Champion

Metaphor/ Visual image

Listening & responding to employees: Providingresources to employees

Activity

8/12/2019 Application of the Multiple-Role Model at HP

11/23

Management of Transformation & Change

Creating a renewed organization

Deliverable/Outcome

Change agent

Metaphor/ Visual image

Managing transformation and change: Ensuringcapacity for change

Activity

8/12/2019 Application of the Multiple-Role Model at HP

12/23

Human Resources at HP

Peterson, VP of HR made dramatic changes in 1990

Ration of HR employees to people changed from 1:53 to1:80

Improvements Reengineering all HR processes

Redefining HR roles

Reassigning accountability of managing people to the line managers

8/12/2019 Application of the Multiple-Role Model at HP

13/23

HR Professionals Goals

1. To facilitate, measure and improve the quality ofmanagement and team work

2. To contribute to business strategy, identify humanresource implications, and facilitate change consistent

with HPs basic values

3. HP asked to accelerate individual and organizationallearning across HP

4. To manage people-related processes

8/12/2019 Application of the Multiple-Role Model at HP

14/23

HR Organization

Competitive advantage Employee survey

Financial Impact saved $35 million per year

Global Outlook Practices Hotline

Innovation Womens conference Managing change Diversity among work force

Quality of life Commitment to work force

Service Improve HR processes

8/12/2019 Application of the Multiple-Role Model at HP

15/23

HPs Application of HR Professional Roles

EffectiveBusiness & HR

Strategies

OrganizationalEffectiveness

AdministrativeProcess

EfficiencyEmployeeCommitment

Process People

Operational/Day-to-Day

Strategic Long-Term

8/12/2019 Application of the Multiple-Role Model at HP

16/23

Effective Business & HRStrategies

OrganizationalEffectiveness

Ownership 85% Line; 15%HR

HR Function Alignment

PM Role Strategic HRM

PM Competencies Business knowledge

HR strategy formulation

Influencing skills

Ownership - 51% Line; 49% HR

HR Function ChangeManagement

PM Role Change Agent

PM Competencies Change Management Skills

Consulting/Facilitation/Coaching

Systems analysis skills

HPs Application of HR Professional Roles (Contd..)

8/12/2019 Application of the Multiple-Role Model at HP

17/23

Administrative ProcessEfficiency

EmployeeCommitment

Ownership 5% Line; 95% HR

HR Function ServicesDelivery

PM Role Functional Manager

PM Competencies Content Knowledge

Process Improvement

Information Technology

Customer Relations

Service needs assessment

Ownership - 98% Line; 2% HR

HR Function ManagementSupport

PM Role EmployeeChampion

PM Competencies Work Environment Assessment

Management/Employee Development

Performance Management

HPs Application of HR Professional Roles (Contd..)

8/12/2019 Application of the Multiple-Role Model at HP

18/23

Sample Activities Related to HR Roles - Long Term

Strategic HR Management

Design HR strategies to alignwith Business objectives

Consultation in thedevelopment of organizationsvalues, missions , businessplanning

Member of management team

contributing to businessdecisions

Fosters systemsthinking/quality focus

Change Management

Change managementfacilitation

Consulting for increasedorganization effectiveness

Organization design

System/Process redesign

Long range team and

management development

8/12/2019 Application of the Multiple-Role Model at HP

19/23

Sample Activities Related to HR Roles-Operational

HR Services Delivery

Wage Review

Requisition Tracking

Applicant sourcing/interview

Benefits program/delivery

Database maintenance

Data reporting & analysis

Employee Commitment

Champion HP Way

Facilitate Employee Surveys

Promote inclusive environment

Performance evaluation review

Promote work-life balance

8/12/2019 Application of the Multiple-Role Model at HP

20/23

Benefits of MR Model at HP

HPs HR professionals have A clear sense of purpose

A clear definition of what and how they add value to the firm

By focusing on all 4 roles, HP legitimizes all HR professionals

Line managers become actively engaged in people-related work

The framework help HP Human Resources employees to know

their expected outcomes their responsibilities

their duties

the images they should project within the organization

8/12/2019 Application of the Multiple-Role Model at HP

21/23

Accolades of HP

8/12/2019 Application of the Multiple-Role Model at HP

22/23

References

http://www.sba.oakland.edu/Faculty/york/Readings434/Readings/Changing%20nature%20of%20HR%20Part1.pdf

http://in.reuters.com/finance/stocks/companyProfile?symbol=HPQ.N

http://www8.hp.com/us/en/hp-information/global-citizenship/society/economicimpacts.html

http://www8.hp.com/us/en/jobs/index.html

http://www.sba.oakland.edu/Faculty/york/Readings434/Readings/Changing%20nature%20of%20HR%20Part1.pdfhttp://www.sba.oakland.edu/Faculty/york/Readings434/Readings/Changing%20nature%20of%20HR%20Part1.pdfhttp://in.reuters.com/finance/stocks/companyProfile?symbol=HPQ.Nhttp://in.reuters.com/finance/stocks/companyProfile?symbol=HPQ.Nhttp://www8.hp.com/us/en/hp-information/global-citizenship/society/economicimpacts.htmlhttp://www8.hp.com/us/en/hp-information/global-citizenship/society/economicimpacts.htmlhttp://www8.hp.com/us/en/jobs/index.htmlhttp://www8.hp.com/us/en/jobs/index.htmlhttp://www8.hp.com/us/en/hp-information/global-citizenship/society/economicimpacts.htmlhttp://www8.hp.com/us/en/hp-information/global-citizenship/society/economicimpacts.htmlhttp://www8.hp.com/us/en/hp-information/global-citizenship/society/economicimpacts.htmlhttp://www8.hp.com/us/en/hp-information/global-citizenship/society/economicimpacts.htmlhttp://www8.hp.com/us/en/hp-information/global-citizenship/society/economicimpacts.htmlhttp://in.reuters.com/finance/stocks/companyProfile?symbol=HPQ.Nhttp://in.reuters.com/finance/stocks/companyProfile?symbol=HPQ.Nhttp://www.sba.oakland.edu/Faculty/york/Readings434/Readings/Changing%20nature%20of%20HR%20Part1.pdfhttp://www.sba.oakland.edu/Faculty/york/Readings434/Readings/Changing%20nature%20of%20HR%20Part1.pdf

8/12/2019 Application of the Multiple-Role Model at HP

23/23