+ All Categories
Home > Documents > Application to Argyll and Bute Council Latest Draft Business Plan … · 2009-02-10 · Application...

Application to Argyll and Bute Council Latest Draft Business Plan … · 2009-02-10 · Application...

Date post: 31-Mar-2020
Category:
Upload: others
View: 1 times
Download: 0 times
Share this document with a friend
24
Application to Argyll and Bute Council Latest Draft Business Plan August 08 Here We Are, Clachan, Cairndow, PA26 8BL. Tel: 01499 600350 Web site: www.hereweare-uk.com
Transcript
Page 1: Application to Argyll and Bute Council Latest Draft Business Plan … · 2009-02-10 · Application to Argyll and Bute Council Latest Draft Business Plan August 08 Here We Are, Clachan,

Application to Argyll and Bute Council Latest Draft Business Plan August 08

Here We Are,

Clachan, Cairndow, PA26 8BL.

Tel: 01499 600350

Web site: www.hereweare-uk.com

Page 2: Application to Argyll and Bute Council Latest Draft Business Plan … · 2009-02-10 · Application to Argyll and Bute Council Latest Draft Business Plan August 08 Here We Are, Clachan,

Contents

1 Executive Summary .......................................................................................................................... 1

2 Business Details ................................................................................................................................ 2

3 Background ....................................................................................................................................... 2

4 Staffing Structure .............................................................................................................................. 4

5 External Relations and Partnerships ................................................................................................. 5

6 Aims and Objectives ......................................................................................................................... 5

7 Key Factors ....................................................................................................................................... 8

8 Business Services.............................................................................................................................. 8

9 Our Market...................................................................................................................................... 10

10 Business Development Strategy...................................................................................................... 11

11 Here We Are Core Operations Turnover.................................................................................... 12

12 Annual Premises/Operating costs – 2008/2009 .............................................................................. 13

13 Future Business Targets, Drivers for Change and Critical Success Factors................................... 13

14 Appendices...................................................................................................................................... 15

Page 3: Application to Argyll and Bute Council Latest Draft Business Plan … · 2009-02-10 · Application to Argyll and Bute Council Latest Draft Business Plan August 08 Here We Are, Clachan,

1

1 Executive Summary

Introduction This report details information in relation to Here We Are, a third sector organisation based in

Cairndow, Argyll and specifically highlights the current service being provided by the organisation,

its aims and objectives in terms of growth and sustainability and how the service it provides inter-

links with Argyll and Bute Council Corporate Plan and the Scottish Government Economic Strategy. The report was commissioned as a supporting document for Here We Are in relation to

an application for support funding from Argyll and Bute Council and aims to highlight and detail

the following key points:

1. The current service Here We Are provides.

2. Objectives of Here We Are in terms of business grow and sustainability in the coming

years.

3. The assistance and added value that Here We Are offers to Argyll and Bute Council.

4. Helping to demonstrate how Here We Are assists with developing the local economy.

5. The links between outputs and objectives of Here We Are, Argyll and Bute Council and

the Scottish Government.

6. The importance of the service being provided to Here We Are in terms of:

• Employment.

• Training.

• Rural Development.

• Tourism.

7. The leading edge role that Here We Are has in terms of driving forward the Governments

renewable agenda.

8. The encompassing service that Here We Are provides to the local community and its

strategic partners.

Page 4: Application to Argyll and Bute Council Latest Draft Business Plan … · 2009-02-10 · Application to Argyll and Bute Council Latest Draft Business Plan August 08 Here We Are, Clachan,

2

2 Business Details Address: Here We Are

Clachan

Cairndow

Argyll

PA26 8BL

Telephone No: 01499 600350

E.mail address: [email protected]

Web-site: www.hereweare.co.uk

Main Contact: Christina Noble (Director)

E.mail address: [email protected] Here We Are was registered as a charity in April 1998 (SCO 277715).

3 Background Information

Here We Are is an innovative concept, established in 1998, with a core aim to assist with the

support and sustainability of the local community. The custom built centre, opened in 2001, is

situated at a popular site beside the Loch Fyne Oyster Bar, in the village of Cairndow in Argyll. It

has now been fully operational for 7 years and during that time over 92,000 people have visited the

centre to utilise the services it provides. The centre is open 361 days of the year and due to its

success has been able to increase staff numbers from an initial 2 employees in 2001, to 8 employees

at the present day. This staff base is made up of both full and part time employees.

Here We Are has taken opportunities and shown initiative over the last few years of operation to

start up a Community Interest Company called Our Power in order to progress an innovative

community based renewables project.

Our Power was established to take forward the very successful biomass community project in

Cairndow, which is currently operating very successfully with its supply of high quality wood chip

to various developments throughout Argyll. The company is now carrying out a feasibility study

into a community Micro Hydro Scheme to provide electricity to local business with the surplus

from sales being injected to support local community projects.

Other core business projects being undertaken or planned are:

• Our Houses, Their Stories.

• Our Aquarium.

• Merk Burn.

• One Stop Renewable Shop.

• Cairndow Community Childcare Centre.

More detail on each of these projects is given later in the report.

Page 5: Application to Argyll and Bute Council Latest Draft Business Plan … · 2009-02-10 · Application to Argyll and Bute Council Latest Draft Business Plan August 08 Here We Are, Clachan,

3

Through the development of the above organisational structure Here We Are aims to keep the

existing service it provides to a very high standard, whilst also enabling the organisation to expand

and grow over the coming years to not only support its own aspirations but assist with the overall

service delivery of our key partner organisations whilst keeping the following areas at its core:

1. Ensuring the existence of Here We Are as a service to the local community and as a

showcase for the concept of rural development, so that it will become established in the

mainstream of rural development policy and community self-determination.

2. Carry the Here We Are ethos elsewhere, to spread the good practice and establish practical

links with other rural communities in Scotland, and further afield, for whom the 21st century

poses similar challenges.

3. Commit to becoming self sustaining through the delivery of key projects and service

provision.

Here We Are is a registered charity run by a local voluntary committee. Please see Appendix A of

the report for a list of the voluntary committee members.

Here We Are

Our Houses:

Their Stories

Our Aquarium Our Future Merk Burn One Stop

Renewable

Shop

Cairndow

Community

Childcare Centre

Our Power

Chipping

Plant

Organisation Chart

Services provided:

Service Point

Argyll College

Shop

Meeting Room

Page 6: Application to Argyll and Bute Council Latest Draft Business Plan … · 2009-02-10 · Application to Argyll and Bute Council Latest Draft Business Plan August 08 Here We Are, Clachan,

4

4 Staffing Structure Here We Are employs a staff base of local people who work in full and part time patterns to suit

and meet their individual needs and the requirements of the organisation. Three local volunteers assist with holiday cover to ensure the continuity of the services that Here We Are provides

throughout the year. The staffing structure is aimed at trying to deliver a flexible working

environment, which is required to meet the challenges of the modern world as well as those that

occur through living and working in a rural community, whilst ensuring that the service provided by Here We Are is at no time compromised.

Staffing Chart

Notes:

* Staff work 6 hours per day to suit flexible work/life/family balance. This work structure suits the ethos of Here We Are by supporting young women with children and giving an opportunity for

part time work for people who have moved into the area. ** Here We Are has made a commitment to employ a local consultant in order to assist with

sustainability and growth of the organisation.

Director

3 days per week

*Our Houses Project

Officer

3 days per week

*Design/Publication

Officer

6 hours per week

Renewables Officer

1 day per week Aquarium manager

3 hours per week

External Consultant

2 days per week **

Centre manager

4 days per week

*Assistant to Director/

Our Power

Administration

4 days per week

Assist centre manager

3 days per week

Chipping Plant

Manager

2.5 days per week

Page 7: Application to Argyll and Bute Council Latest Draft Business Plan … · 2009-02-10 · Application to Argyll and Bute Council Latest Draft Business Plan August 08 Here We Are, Clachan,

5

5 External Relations and Partnerships

Since Here We Are has been in business it has forged formal relationships and partnership

agreements with Argyll and Bute Council through the provision of the Service Point and also Argyll College through the provision of rural learning facilities. This has not only helped Here We Are to

expand its business but has played a crucial role in helping Argyll and Bute Council and Argyll

College in delivering a number of their own core aims and objectives in terms of delivery to the

rural community.

The network established though the organsations 7 years in business is vast in terms of businesses that have utilised the service Here We Are offers along with public and private organisations who

have supported Here We Are with funding. A full list of these organisations is detailed in

Appendix B & C of the report.

6 Aims and Objectives

Here We Are provides a resource that is an interface between:

• The past and the future.

• The local and the new residents.

• The young and the old.

• The more wealthy and the less wealthy.

• Agencies and their needs on the ground.

• The visitor and visited.

• The urban and the rural.

Here We Are helps support Argyll and Bute Council’s Vibrant Communities policy which has a

direct link to their overall Corporate Plan. Argyll and Bute Council’s strategic objectives within their corporate plan include the main heading detailed below, which also fits the Here We Are

priorities for sustainability. This demonstrates a direct link between both organisations whilst also

assisting with the delivery of the Scottish Governments objectives. As well as the examples detailed below, Appendix E of the report demonstrates the links between Here We Are project, Argyll and

Bute Council objectives and Scottish Government objectives.

1. Environment – Promoting our cultural, social and natural heritage.

Here We Are has 2 community renewable projects:

• Our power wood chipping business supplying wood chips to local businesses to enable them

to cut their fuel costs and lower carbon footprints..

• Merk Burn Hydro project which will deliver electricity to the grid and local businesses as

well.

These 2 projects will help Here We Are to become sustainable whilst also increasing the amount

of renewable energy thus helping the government towards its renewable target.

Page 8: Application to Argyll and Bute Council Latest Draft Business Plan … · 2009-02-10 · Application to Argyll and Bute Council Latest Draft Business Plan August 08 Here We Are, Clachan,

6

2. Homecoming 2009 – Assisting with environmental objectives.

Here We Are’s “Our Houses, Their Stories’’ project fits the aims of this initiative as follows:

• Representing Argyll and Bute’s cultural past.

• Presenting local history to the local population and to the visitor.

• Assisting both locals and visitors to expand their knowledge of their ancestry.

• Highlighting the history of emigration.

• Celebrating global links throughout the world.

• Reflecting the history of communities through story telling.

• Being forward looking and challenging the perceptions of contemporary Highland life and

communities.

3. Social Change – Affecting demographic change.

Here We Are has 3 projects which focus on the shortage of affordable housing in a rural area.

These are case studies which form a base line from which evidence can be extrapolated to show

housing need.

• The first one is a film called “ to see ourselves as others see us” which compared Cairndow

with a similar area in Donegal, to see what lessons each could learn from the other. As a

result the local landowners started an ongoing dialogue with local housing associations

regarding the possibility of sites being released for social housing.

• The “Our Houses, Their Stories” project described above has already provided information

relating to local housing need.

• Here We Are is exploring the potential for a community purchase of either land or unused

buildings within Cairndow to support the need for affordable housing.

4. Economy – Raising the Profile of Tourism and Local Produce

Here We Are is fully supportive of this sector through the following service provision:

• Here We Are acts as the local tourist centre, providing local information, maps, and

publicity for local events, and public transport information.

• Here We Are also works in partnership with other Lochfynehead businesses to promote

local produce at a national level.

5. Organisational Development - Developing the Third Sector and Local Service Delivery.

• Here We Are acts for Argyll and Bute Council to provide a servicepoint where locals and

visitors can access Council services and obtain local information. Their partnership with

Argyll college provides a local learning point and internet access, both of which are well

used.

• The meeting room at Here We Are is a convenient place in Argyll for video conferencing

or face to face meetings situated as it is conveniently for Helensburgh, Oban, Dunoon and

Lochgilphead.

Page 9: Application to Argyll and Bute Council Latest Draft Business Plan … · 2009-02-10 · Application to Argyll and Bute Council Latest Draft Business Plan August 08 Here We Are, Clachan,

7

In fact Here We Are already delivers many aspects of the Councils perogatives along with its

commitment to being a Leading Rural Area and enabling Social Enterprise. This can be

demonstrated through the following projects delivered by the organisation:

• Initiating Scotland’s first community owned biomass plant.

• Production of walking maps with detailed information about the locality.

• Displaying of information and encouraging public comment on a proposal by Amec

borderwind for a wind farm in Cairndow.

• Creating displays about rain and its impact based on data collected in Cairndow on a daily

basis since 1950.

• Produced a DVD film entitled “To See Ourselves As Others See Us”. This was a Leader

funded transnational project and compared and contrasted rural development issues in

Donegal and Argyll.

• Hosting seminars with local people and professionals on the impact of who owns the land in

and around Cairndow and how this can assist with development.

• Setting up an aquarium which focuses on creatures that live in Upper Loch Fyne, the habitat

being vital to the oyster, mussel and langoustine businesses. This creates a vital educational

link with Loch Fyne Oysters.

• Encouraged a survey and then a feasibility study on the need for a cycle path around the

head of Loch Fyne to link areas of the community.

• Held various exhibitions concerning local sense of place and identity and its relevance to

the future such as history of Kilmorich School and Our Power (past, present and future).

• Collected data and conducted a survey on the need for “affordable houses” in order to

sustain the economic (and social) viability of the locality.

Here We Are has always ensured that although its area of operation is one parish, it is not

parochial and that the issues it addresses and the processes involved are national – if not

international. Thus we are well aware of how the organisation fits the Single Outcome Agreement between the Scottish Government and the Council through the outcomes achieved by Here We

Are please see Appendix E (Single Outcome Agreement).

It is noted by the organisation that Argyll and Bute’s forward looking strategic objective regarding

developing the third sector is one which we can very much assist with and to some extent be seen as

a pilot or model organisation which demonstrates this outcome for Argyll and Bute Council.

Page 10: Application to Argyll and Bute Council Latest Draft Business Plan … · 2009-02-10 · Application to Argyll and Bute Council Latest Draft Business Plan August 08 Here We Are, Clachan,

8

7 Key Factors Key factors in relation to the service and ethos that Here We Are endeavours to deliver to the rural

community can be summarized as follows:

• Encourages the local community to appreciate itself, to reflect on what it values and,

through access to information, to be better equipped to shape its own future.

• Provides the wider community (via displays, seminars, exhibitions and discussion meetings)

with a conduit for information.

• Offers access for visitors to high-quality information about the locality.

• Offers learners facilities and access to information.

• Provides direct employment for 8 people and indirectly for another 6.

• In particular the flexible hours are advantageous for people with school children.

• Provides IT training, FE, college and lifelong learning access for people in remote rural

areas.

• The local job opportunities, the learning centre, the service point, the meeting room and all Here We Are’s facilities benefit the carbon footprint of Argyll.

8 Business Services

In some ways it is very hard to actually detail the overall service Here We Are provides due to its

diversity, but the main areas in which the organisation serves the community and its partnering

organisations are:

• The centre at Here We Are showcases the concept at Cairndow and demonstrates the

impact of the vibrant community, for incomers and for visitors. It provides information and

a service for the local community, visitors and agencies.

• The organisation provides an umbrella for individual “projects” such as:

o Our Power – Focusing on renewables and the benefits for the community.

o Our Houses – Detailing history of local housing and creating a framework for taking

local housing forward.

o Aquarium – Provides an educational sight into life in Loch Fyne and the links

between this environment and local business.

o Cairndow Childcare Centre – Provision of development services to assist the local

childcare centre to look and construct a suitable purpose built centre, not only

providing a vital local service, but assisting business, training opportunities and

employment.

o One Stop Renewable Shop – Providing important information and assistance to local

businesses and household in terms of looking to make property more energy

efficient, how to access grant funding and the implementation of any

insulation/heating contracts.

Page 11: Application to Argyll and Bute Council Latest Draft Business Plan … · 2009-02-10 · Application to Argyll and Bute Council Latest Draft Business Plan August 08 Here We Are, Clachan,

9

• The Here We Are centre offers indepth socio-economic and environmental information

about life in the Highlands and a link into the local community. Donations are taken for this

service with a total of £3,380.00 received during 2007/2008.

• The organisation provides the HQ for Lochfynehead, a local marketing group which brings

together 6 local businesses offering visitor facilities. We provide administration services

and a perfect location for its meetings. Throughout the year 6 meetings take place within Here We Are.

• The Meeting Room in Here We Are is a facility used for a variety of private, business and

agency meetings. Due to its central location and close proximity to a main trunk road

demand for the meeting room facility has exceeded initial targets. Growth this year is

currently some 30% above last year. The usage of the meeting room since Januany 2008 to

the current date equates to 75 with pre-bookings already secured for a further 30 meetings.

To date this has generated an income of £3,400.00 this year.

• Internet access and other office services e.g. photocopying, laminating, word processing,

video/telephone conference facilities. The funds made from this service during 2007/2008

equated to £412.00.

• Small shop of outdoor goods and equipment which gives a vital service to an area which

contains a number of famous Munro Mountains and where hill walking is an important

economic benefit. The small shop had a turnover of £6400.00 during 2007/2008.

• Here We Are have produced a walker’s map with detailed local information, assisting

access into and information about the local environment.

• The organisation provides agency services for a dry cleaning company, saving locals time,

fuel cost and helping reduce the local carbon footprint.

• Visits from local primary schools are hosted to let then view exhibitions on topics within the

the local community. Education packs are also provided.

• Argyll and Bute Council Service Point provision is provided offering important information

and facilities on behalf of Argyll and Bute Council.

• The Community Council hold meetings and receive assistance from Here We Are to

arrange events and provide local information.

• The organisation liaises with local Argyll and national agencies whilst also keeping abreast

of their policies, promoting good guidance and generally liaise with the agencies on local

and national projects.

• Academic organisations such as Edinburgh University and UHI utilise the centre as a useful

resource for students including provision of information and prospectuses.

• The center provides a focal point for S J Noble Trust, a trust set up in memory of Johnny

Noble, founder of loch Fyne Oysters for the benefit of early stage businesses in Argyll and the Argyll Islands. Here We Are is instrumental in a service along the line of Business

Gateway and assists new business development in the Argyll area, often being used for

discussions and interviewing potential beneficiaries.

Page 12: Application to Argyll and Bute Council Latest Draft Business Plan … · 2009-02-10 · Application to Argyll and Bute Council Latest Draft Business Plan August 08 Here We Are, Clachan,

10

9 Our Market

Here We Are has a core market of people and businesses who either live or work in the village of

Cairndow, work in the surrounding area to Cairndow (Argyll and Bute) or are visitors who are

either passing through the area or basing themselves in the area during a holiday or business trip.

The organisation aims to provide a high standard of service to its customers to not only meet the core aims and objectives of Here We Are but ensure that we assist our partners (Argyll and Bute

Council, Argyll College etc) in delivering a number of their own core aims and objectives.

Here We Are sees itself as an integral part in delivering services to the rural areas in and around Cairndow, which is very much in line with the key core aims and objectives highlighted in the

Argyll and Bute Corporate Plan in relation to the sustainability and growth of the rural environment. The service being provided by Here We Are clearly engages with all the main areas highlighted in

the Argyll and Bute Corporate Plan.

• Leading Rural Area – Championing Argyll and Bute as a leading rural development area

and assisting our partners to deliver this objective.

• Creating and Sustaining – Creating employment and sustaining a local community.

• Outstanding Environment – Assisting to project the environment with renewable projects.

• Vibrant Communities – Striving to deliver vibrant communities for the young an old.

• Forward Looking – Putting business objectives and plans in place that look to help the

organisation grow to offer a long term service, employment and training opportunities.

The scope of customers that Here We Are provide an important service to could be grouped under

the following headings:

• Businesses and statutory agencies.

• Schools and learning institutions.

• Local organisations such as community council, childcare organisation, bowling club,

curling club, local gun club.

• Students through links to Argyll College or provision of IT services for local students

studying in national universities.

• Agencies and academic bodies

• Argyll and Bute service point users

• Argyll College students

• Internet users and people who link their laptops to our wireless connection

Marketing strategy is important to any organisation so Here We Are takes a proactive approach to

ensuring that the market knows where it is and what it does. The key marketing areas that Here We

Are has utilized and grown over the last few years are:

• Participation in Lochfynehead, a local marketing company which encourages visitors to

spend a day in the local area – visiting the 6 organisations involved.

• Stiving to receive a considerable amount of press coverage for our activities and projects.

• Utilising up to date and modern web site – with links to Lochfynehead.

• Issuing a twice yearly newsletter

• Producing flyers on all our projects and information leaflet for what is happening at Here

We Are and within the Community.

Page 13: Application to Argyll and Bute Council Latest Draft Business Plan … · 2009-02-10 · Application to Argyll and Bute Council Latest Draft Business Plan August 08 Here We Are, Clachan,

11

10 Business Development Strategy

Here We Are acknowledge that to keep the excellent growth pattern it has demonstrated over the

first 7 years of being in business, a strong, robust, effective and efficient development strategy must

be adopted and to assist in doing this it has committed its own resources to employ a local

development consultant to aid with this work. To ensure that this appointment can be retained for

the period of time required to complete this work, grant funding will be required.

Due to the success of the facilities and service provided by Here We Are it intends to use this firm

foundation for growth in the future with the following areas seen as key:

• Growth and expansion of meeting room facility to encourage a potential one stop shop for

business including catering to keep growth pattern.

• Expansion of business and administration facilities (fax, photocopying, computer, printer,

internet services).

• Potential printing design and print services (nearest one 50 miles away).

• Expansion of shop facility to include provision of office and general stationery to the local

community and businesses.

• Extension and expansion of service level agreement with Argyll and Bute Service for

Service Point provision.

• Provision of professionally trained development officers to aid with community based

projects and act as agent for assisting with grant application process and advice. The

organisation has already been successful in gaining a commission to provide development

services for the Cairndow Childcare Centre.

• Potentially provide administration agency services to local businesses as and when required.

• Expansion of shop facility to provide local post office and cash-point facilities.

• Provide business support and advice for Community Interest Company Our Power (wholly owned by HWA) to aid its growth in terms of business capacity, service to community and

employment opportunities.

• Sustain and grow the main core projects detailed in section 3 of this report:

• Through the successful delivery of Here We Are community based projects, provide the

organisation with strong foundation to be self sustaining.

It must be acknowledged that without the appropriate resources and training for existing staff Here

We Are may find it difficult to achieve all its aspirations, but with the support in terms of advice

and grant funding from its partners it is confident that the organisation can expand on the success it

has had to date to actually make a difference as a true third sector organisation.

Key to the overall business strategy of Here We Are will be its ability to secure funding from the

Scottish Investment Fund, which has been established to build capacity, capability and financial

sustainability in the third sector with an aim to ensuring a strong third sector able to make key contributions to national outcomes of the Scottish Government. Here We Are will be working on

the initial preliminary information to put forward a strong application to access funding from the

Scottish Investment Fund, which in itself will require grant funding to ensure the correct resources

can be procured to make the application successful. The importance of the Scottish Investment Fund cannot be understated as a mechanism to enable a third sector organisation such as Here We

Are to deliver a service which gives important outcomes at a local level which then will ripple

through to a national level resulting in all partnering organisations benefitting.

Page 14: Application to Argyll and Bute Council Latest Draft Business Plan … · 2009-02-10 · Application to Argyll and Bute Council Latest Draft Business Plan August 08 Here We Are, Clachan,

12

A formal application is currently being prepared for the Scottish Investment funds and if successful it will enable Here We Are to achieve its plans for growth which in turn will enable the

organisation to work more closely with Argyll & Bute Council to assist with the delivery of rural

development.

11 Here We Are Core Operations Turnover

Revenue Turnover 2001 - 2008

Notes:

1) Above cost include contributions in kind. 2) The above costs include income from Here We Are and Our Power.

Projected Turnover 2009-2011

Notes:

1) Anticipated turnover for the years to March 31st 2009, 2010, 2011 is £83,717, £83,850,

£79,920 respectively. These are detailed in the business cashflow under Appendix D.

2) By the 31st March 2011 we expect a revenue stream from the chipping plant and the start of

being self sustaining.

0

20,000

40,000

60,000

80,000

100,000

Annual Turnover

2001

2002

2003

2004

2005

2006

2007

2008

70,000

80,000

90,000

Projected Turnover

2009

2010

2011

Page 15: Application to Argyll and Bute Council Latest Draft Business Plan … · 2009-02-10 · Application to Argyll and Bute Council Latest Draft Business Plan August 08 Here We Are, Clachan,

13

12 Annual Premises/Operating costs – 2008/2009

Rental Charge: £ 1.00

Insurances: £1,841.00

Other Property Costs: £5,276.00

Total £7,118.00

Here We Are owns the building it operates from. Appendix D for detailed breakdown of

premises/operating costs.

13 Future Business Targets, Drivers for Change and Critical Success Factors

Business Targets

Our target is to be self sustaining by 2011 via:

• Renewable power projects Our Power (biomass) and the Merk Burn hydro.

• Securing appropriate funding from the Scottish Investment Fund.

• Delivering of projects detailed under section 10, Business Development Strategy.

• Improving on the current service provided to the market place.

Drivers for Change The key to the success on enabling Here We Are to reach its self sustaining target of 2011 will be

securing the appropriate grant funding over the next 3 years. This is critical along with ensuring the

above outcomes are achieved through the following main drivers:

• Ensuring the continuity of Here We Are’s core services and activities to enable the Here

We Are centre to continue to provide a service to the local community and to visitors 361

days in the year.

• Ensuring the continuity of the core organisation including individual projects such as the aquarium project which Here We Are wishes to expand to become a demonstration and

information point for the work being done on the marine conservation and management of

Upper Loch Fyne

• The sustainability of Here We Are will ensure the continuation of Our Power chipping

plant. One cannot operate without the other along with the development of the Merk Burn Hydro Scheme Currently at feasibility 2 stage similarly depends on the continuity of Here

We Are. Construction planned to begin in 2009

• With co-operation from Ali-energy to establish a One Stop Renewable energy, information

on the technologies available for domestic and small businesses, the providers, installers,

grants etc. Planned set up late 2008 – 2009

• Lobbying for a new childcare building and affordable housing, without which Cairndow

businesses will not be able to be sustained nor grow.

• Look at the impact that availability of housing in the area and work with partners and other

statutory organisations to try and resolve housing issues.

Page 16: Application to Argyll and Bute Council Latest Draft Business Plan … · 2009-02-10 · Application to Argyll and Bute Council Latest Draft Business Plan August 08 Here We Are, Clachan,

14

• Here We Are wishes to keep up its good record of providing local employment

opportunities to suit all types of career promotion be it full time employment or part time

employment opportunities. The organisation currently has a very highly trained and

motivated staff which it would wish to enhance and grow over the coming years providing

key jobs in a rural location.

• To continue playing a key role in enhancing and promoting tourism in the local area. To date 92,000 visitors have come through the doors of Here We Are raising the awareness

and providing information on the local area.

• To keep working in close partnership with the public and private bodies who have supported Here We Are with assistance and funding over the past 7 years.

• To build on the success of the Carbon Footprint Reducing ability of the centre through the

services it provides.

Critical Success Factors Some examples of critical success factors that make the service Here We Are provides along with

its unique location are:

• Cairndow hosted Argyll and Bute’s Senior Management Team first outreach meeting – held at the Here We Are centre in June. Cairndow was chosen as being one of Argyll’s most

successful locations; perhaps not merely in economic terms but because it represents a

cohesive community successfully taking on the challenge of the future. During the last 10 years Here We Are has played an essential role in this.

• Here We Are was recently chosen as a Case Study by Assist Social Capital (commissioned

by the Scottish Community Foundation). A copy is attached as an appendix to the report. It

reveals the importance of jobs that endorse social capital in sustainable growth.

• Cairndow’s location is advantageous. Being at the “gateway” to Argyll with through traffic

throughout the year it can showcase “Argyll Leading Rural Area” and how a community

works towards responding to the Single Outcome Agreement.

• Though the resident population of Cairndow is a mere 180 it boast some 250 people who

work here. An unusual demographic profile and a reason that it is a significant success story on the map of Argyll (indeed for a community in fragile rural area). Here We Are wants to

ensure that the community becomes a showcase for:

1) Bottom up Community initiatives.

2) Sustainable growth in the third sector. 3) The significance of social capital. 4) What a community can do for itself in terms of renewable energy.

5) How social enterprise in the renewable energy sector can ensure revenue for community benefit.

• Here We Are has good contacts with the media, local and national, and will ensure

Carindow and Argyll is in the forefront of good news stories

Page 17: Application to Argyll and Bute Council Latest Draft Business Plan … · 2009-02-10 · Application to Argyll and Bute Council Latest Draft Business Plan August 08 Here We Are, Clachan,

15

14 Appendices

1) Appendix A: List of Committee Representatives.

2) Appendix B: Public & Private Service Customers and Funders.

3) Appendix C: List of Organisations Who Have Used the Centre.

4) Appendix D: Projected Cashflows & Accounts

5) Appendix E: Single Outcome Agreement

Page 18: Application to Argyll and Bute Council Latest Draft Business Plan … · 2009-02-10 · Application to Argyll and Bute Council Latest Draft Business Plan August 08 Here We Are, Clachan,

16

Appendix A: List of Committee Representatives

John MacDonald (Chair)

Cairndow Builders.

Christina Noble (Project Director)

Born & brought up in Cairndow, BA in industry & Education, Education Business Partnership

Board member.

Glynn Toplis (Secretary)

Manager Ardkinglas Estates Nurseries Ltd & Garden Centre

Carol Burnapp (Treasurer)

Fish farm worker, Secretary of Curling club, Secretary of Bowling club

Alice Beattie

Founder member WRI, local knowledge.

Alastair MacCallum

Farmer, Church Elder, Chair of Hall Committee, Community Council member.

Lizzie MacGuire

Childhood & continuous involvement with Cairndow, Senior Policy Dev. Officer, Glasgow City

Council.

Kevin Farrel

Quality control manager Loch Fyne Oysters

Alexander Miles

IT consultant

Page 19: Application to Argyll and Bute Council Latest Draft Business Plan … · 2009-02-10 · Application to Argyll and Bute Council Latest Draft Business Plan August 08 Here We Are, Clachan,

17

Appendix B: Public & Private Service Customers and Funders.

Leader Plus

Ardkinglas Estate

Paths For All

Forest Enterprise

Scottish Museum Council

Heritage Lottery Fund

Land Use Consultants (Glasgow)

Highland Islands Community Energy Company

Senscot

Argyll and the Islands Enterprise

Loch Fyne Oysters

AILLST

Dunstaffanage Marine Laboratory

Argyll and Bute Council

The Crown Estate

Esmee Fairbairn Foundation

Hugh Fraser Foundation

PF Charitable Trust

Robertson Trust

Communities Scotland

Social Investment Scotland

Awards for All

National Museum of Scotland

Investing in Ideas

Argyll College

Development Trusts Association

SNH

The Craignish Trust

The Rural Challenge Fund

Communities Scotland Foundation

Page 20: Application to Argyll and Bute Council Latest Draft Business Plan … · 2009-02-10 · Application to Argyll and Bute Council Latest Draft Business Plan August 08 Here We Are, Clachan,

18

Appendix C: List of Organisations Who Have Used the Centre.

Argyll & Bute Social Enterprise Network

Argyll and Bute Council

-Corporate Services

-Development Projects

-Community Learning & Development

-Policy & Strategy

-Library Headquarters

-Social Work

-Welfare Rights

-Community Support

-Community Learning & Regeneration

-ICT & Financial Resources

-Whelk Leader +[ European funding]

West Highland Housing Association

Argyll and the Isles Rural Business Ring

Communities Scotland

Forestry Commission

Argyll College

Tilhill Forestry

Argyll & Isles Enterprise

Fyneside Radio

Cairndow Childcare Centre

Argyll Community Housing Association

Loch Fyne Oysters

The Tree Shop

Shelter

Ali-Energy

Adult Literacy and Numeracy

Solas Business Services

Cairndow Community Council

Scottish Executive (John Swinney, MSP, was the most recent visitor)

Highland Stores

Page 21: Application to Argyll and Bute Council Latest Draft Business Plan … · 2009-02-10 · Application to Argyll and Bute Council Latest Draft Business Plan August 08 Here We Are, Clachan,

19

Apr '2008 - Mar 2009 Apr '2009 - Mar 2010 Apr '2010 - Mar 2011 Ordinary Income/Expense Income Bank interest received 600 0 0 Donations Churn 3,068 3,135 3,203 Other donations 1,023 1,045 1,068 Total Donations 4,091 4,180 4,271 Meeting Room Hire Catering income 941 1,000 1,100 Meeting Room Hire - Other 3,579 4,000 4,300 Total Meeting Room Hire 4,520 5,000 5,400 Membership income 82 84 85 Project Revenue 15,000 17,333 25,000 (1) Rental Income ( Argyll College) 1,887 1,929 1,972 Revenue Grants 40,000 40,000 20,000 (2) Service Point 10,225 10,225 10,225 Revenue Chipping Plant 16,000 (3) Shop Sales Books, Maps, Stamps 1,534 1,568 1,601 Dry Cleaning 261 267 272 Newspapers 2,045 2,091 2,138 Office services 368 400 450 Shop Sales - General 2,699 2,759 2,818 Total Shop Sales 6,907 7,085 7,279 Sundry Income 405 414 423 Total Income 83,717 86,250 90,655 Expense Operating Costs Catering 178 182 186 Design work 1,008 1,031 1,100 Insurance 1,841 1,881 1,922 Marketing, Advertising 1,000 1,022 1,045 Meeting Room Catering 920 941 956 Office Supplies 2,045 2,090 2,135 Postage 491 502 512 Printing 10 10 11 Professional Fees Accountancy 2,025 2,069 2,114 Other 500 511 522 Total Professional Fees 2,525 2,580 2,636 Stock Purchases Books, Maps, Stamps 724 740 756 Dry Cleaning Invoices 215 219 239 General Shop Purchases 2,043 2,088 2,133 Newspapers 2,147 2,195 2,242 Office services 36 37 448 Total Stock Purchases 5,165 5,279 5,818 Streamline (credit card) 41 42 43 Subscriptions 202 207 211 Telecoms, ICT 1,186 1,212 1,238 Total Operating Costs 16,612 16,979 17,978 Property Costs Cleaning Costs 669 682 698 General Maintenance 600 614 627 Lease costs 1 1 1 Non Cap Furn & Equipment 1,007 1,029 1,051 Utilities 3,000 3,500 4,000 Property Costs - Other 0 Total Property Costs 5,277 5,826 6,377 Staffing Costs Clothing/PPE 147 150 154 Employer's NI 3,385 3,635 3,780 Staff Training Costs 2,500 2,556 2,613 Travel & subsistence 1,960 2,004 2,049 Wages and salaries 50,641 53,764 55,915 (4) Total Staffing Costs 58,633 62,109 64,511 Sundry expense 1,000 1,045 1,068 Total Expense 81,522 85,959 89,934 Net Ordinary Income 2,195 291 721 Net Income 2,195 291 721

Appendix D: Projected Cashflow & Accounts

Page 22: Application to Argyll and Bute Council Latest Draft Business Plan … · 2009-02-10 · Application to Argyll and Bute Council Latest Draft Business Plan August 08 Here We Are, Clachan,

20

Funds in current account on 31st July taken as £28k (of this £5.5k "restricted" funds for particular projects)

Notes

1 Project Revenue - Income from individual projects

2 Revenue Grants - £20k A & B Council for years 09/10/11 plus £20k Tudor Trust for years 09/10

3 Revenue Chipping Plant - estimated income from our wood chipping plant

4 Wages and Salaries - have increased by £17,800 in year 08/09. Does not include Directors remuneration £10,000

Office Expenses - does not include £6,788 towards IT support (contribution in kind) Allows for a 2.25% increase each year for inflation

This budget takes into account actual income and expenditure incurred to 31st July 08.

Page 23: Application to Argyll and Bute Council Latest Draft Business Plan … · 2009-02-10 · Application to Argyll and Bute Council Latest Draft Business Plan August 08 Here We Are, Clachan,

20

Scottish

Government

National outcomes Argyll and Bute Here We Are

Wealthier

and fairer

Smarter

Healtheir

Safer and

Stronger

Greener

Environmen

t Social

Change

Economy

Organisatio

nal

Developmen

Core

Services

including

Service

Our Houses

their Stories

Our Future

Our Power

Merk Burn

One Stop

Renew

able

Shop

Child care

ü ü 1 We live in Scotland that is most attractive place for doing

business in Europe. ü ü ü

ü ü ü 2 We realise our full economic potential with more and better

employment opportunities for our people. ü ü ü ü ü ü ü ü ü ü ü

ü ü 3 We are better educated, more skilled and more successful,

renowned for our research and innovation. ü ü ü ü ü ü ü ü ü ü

ü ü ü 4 Our younger people are successful learners, confident

individuals, effective contributions and responsible citizens. ü ü ü ü

ü ü ü 5 Our children have the best start in life and are ready to succeed. ü ü

ü ü ü 6 We live longer, healthier lives. ü

ü ü ü ü 7 We have tackled the significant inequalities in Scottish society. ü ü

ü ü ü 8 We have improved the life chances for children, young people

and families at risk. ü

ü ü ü 9 We live our lives safe from crime, disorder and danger. ü

ü ü ü 10 We live in well-designed, sustainable places where we are able

to access the amenities and services we need. ü ü ü ü ü ü ü ü ü

ü 11 We have strong, resilient and supportive communities where

people take responsibility for their own actions and how they

affect others.

ü ü ü ü ü

ü ü 12 We value and enjoy our built and natural environment and

protect it and enhance it for future generations. ü ü ü ü ü ü ü ü

ü ü ü 13 We take pride in a strong, fair and inclusive national identify. ü ü

ü ü 14 We reduce the local and global environmental impact of our

consumption and production. ü ü ü ü ü ü ü

ü ü ü 15 Our public services are high quality, continually improving,

efficient and responsive to local people’s needs. ü ü ü ü ü

Appendix E– Single Outcome Agreement

Page 24: Application to Argyll and Bute Council Latest Draft Business Plan … · 2009-02-10 · Application to Argyll and Bute Council Latest Draft Business Plan August 08 Here We Are, Clachan,

21


Recommended