Applying the Skills for Proficient Problem Solving

Instructional Intervention Teams

Level 3 Training

April 7, 2011

Objectives

Participants will…

• Assess their work as case managers

• Explore critical components and tools for problem solving

• Identify next steps for ongoing development and participation

Warm Up

• Greet table mates• Toss the ball• Talk about what’s under your

thumb (letter - choose your word; word - how it relates to current feelings)

• Pass the ball until everyone has had a turn

Critical ComponentsProcess Variables:

- Collaborative/ Reflective Communication

- Systematic Problem Solving

- Curriculum based assessment

Delivery System:

- Representative Team

- Request for Assistance

- Case Management

- Documentation

Evaluation Design:-Training

-Implementation- Outcomes

3 Critical Case Manager Skills

1. Collaborative & Reflective Communica

tion

2. Systematic Problem Solving Process

3. Instructional & BehavioralAssessment

Words that Work: 1. Collaborative and Reflective

Communication

• Systematic

• Skillful

• Planned

• Productive

Student

Instruction Task

Match=Success

5 Key Questions

3. Instructional and Behavioral

Assessment

2. Systematic Problem Solving Process

Case Sharing #1

• Case Manager shares

• Listeners reflect

• Case Manager responds/reacts

Culture in Consultation

• Read sections: “Consultation Principles” and “Challenges of Cross-Cultural Consultation”

• With a partner, share one idea that stands out for you

• Consider Question #4 on the reflection sheet

Case Sharing #2

• Case Manager shares

• Listeners reflect

• Case Manager responds/reacts

Case Sharing #3

• Case Manager shares

• Listeners reflect

• Case Manager responds/reacts

Next Steps

• Essential Elements

• Roles for Team Members

• IIT Buddies

• Teacher Satisfaction Survey

• Closing Cases

• End of Year Team Activities

Tools for Case Managers and Teams

• Problem Solving Checklist

• Triangle

• Case Review Sheets

• Other Tools?

• Final Thoughts, Questions, Comments

• Table Phrase/Picture

• IIT Stars• Evaluation