Appraising Quality Management Practices Followed By

8/14/2019 Appraising Quality Management Practices Followed By

1/23

Azzuac}cho Qtalc~sIahaodidh~ Zuam~cmd}

fkllkwdn es


2/23

Utbg}aha Bauci'5:47#

Aiha Al~af'5:67#Pachte Haddi'5:44#

]gaeaha Alc Bgah'5:41#


3/23

Zuk`dm~

Ch~ukntm~c

kh


4/23

Zuk`dm~ Ke`dm~cvd

Ldauh gkw Qtalc~s Iahaodidh~ Zuam~cmd}zlas ukld ch

~gd chncvcntal ahn kuoahcpa~ckhalndvdlkzidh~ zukmd}}(

Oach zuam~cmal bhkwldnod ch udoaun} ~kQtalc~s

Iahaodidh~ zuam~cmd}(

Ldauh aekt~ ~gd azzlcma~ckh kf Qtalc~sIahaodidh~ ~kkl}

& zuam~cmd} ch Mkma) Mkla Edvduaod}Zabc}~ah L~n(

Zukvcnd MMEZL wc~g }tood}~ckh} af~du

od~~cho bhkw gkwkf ~gdcu wdab auda} ch ~gd a lcma~ckh kf


5/23

Mkma)Mkla Ch~ukntm~ckh

Mkma)Mkla c} khd kf ~gd lauod}~iahtfam~tudu}, nc}~ucet~ku} ahn iaubd~du}kf hkh almkgklcm edvduaod} aukthn ~gdwkuln(

^gd Mkma)Mkla kffdu} hdauls >:: euahn} chkvdu =15 mkth~ucd}(


6/23

Gc}~kus kf Mkma)Mkla

Mkizahs

Mkma)Mkla }sutz wa} muda~dn eszgauiamc}~

Nu( @kgah ]~s~g Zdiedu~kh kh Ias 7,

1776(Mkma)Mkla muda~dn ~gd thcqtd lkok ~gd

thcqtd lkok~ga~ ga} eddh ~uand iaub dvdu }chmd(

Es Ias 53,1776 ~gd fcu}~ mkma mkla anazzdaudn

ch ~gd A~lah~a @ktuhal kh ~gd za~dh~idncmchd zaod(

Ch 1731, O( Mahnldu, a~ A~lah~a Et}chd}}


7/23

Gc}~kus kf Mkma)mkla ch

Zabc}~ah Ch 134: mkma mkla }~au~dn c~} kzdua~ckh} ch Zabc}~ah(Ch 1336 mkma mkla c~}dlf ~kkb kvdu et}chd}} kzdua~ckh} ch

Zabc}~ah ahn }d~tz c~} 1}~ zukntm~ckh zlah~ ch Bauamgc(

^knas MMEZL c} kzdua~dn ncudm~ls thndu ~gd }tzduvc}ckh

kf ~gd Mkma)Mkla Ch~duha~ckhal ea}dn ch A~lah~a

Odkuoca ]~a~d, T]A (C~ kwh} ? zlah~} all aukthn ch Zabc}~ah(

La}~ sdau ch @thd Mkma)Mkla Cmdmdb 'MMC#, ~gd ^tubc}g thc~

kf Mkma)Mkla, ga} amqtcudn a 4:$ }~abd ch Mkma)Mkla

Edvduaod} Zabc}~ah L~n 'MMEZL# fku T]N 7: icllckh( Ek~g

zau~cd} gavd }cohdn a ld~~du kf ch~dh~ udoauncho ~gd

}gaud }ald(


8/23

Ic}}ckh

_d }~ucvd ~k udfud}g ~gd wkuln ,ch}zcud ikidh~}kf kz~cic}i ahn gazzchd}}, muda~d valtd ahniabd a ncffdudhmd(

Vc}ckh^k mkh~chtd ~k ~gucvd a} a et}chd}} kvdu ~gd

hd~ ~dh sdau} ahn edskhn, wd it}~ lkkbagdan, thndu}~ahn ~gd ~udhn} ahn fkumd} ~ga~wcll }gazd ktu et}chd}} ch ~gd ft~tud ahn ikvd}wcf~ls ~k zudzaud fku wga~/} ~k mkid( _d it}~od~ udans fku ~kikuukw ~knas(


9/23

MMEZL ga} a ndikmua~cm ldandu}gcz }~sld(

Iahaodu} kf MMEZL }gaud} }kid kf ~gdndmc}ckh} ~ga~ ~gd iabd

wc~g ~gdcu }~aff & }tekuncha~d}(

^gds wah~ ~k zdufkui ~gdcu ~a}b} & amgcdvdokal} wc~g ~gd

mklldm~cvd dffku~}(

Idahwgcld, wc~gch a ndikmua~cm dhvcukhidh~ ch~gd

kuoahcpa~ckh MMEZL wah~} ~ gdcu iahaodu} ~ked a}}du~cvd

ahn ndmc}cvd(

Idahch ~ga~ ~gd iaha du} kf MMEZL iabd

Ldandu}gcz ]~sld kfMMEZL

c c l


10/23

kuoahcpa~ckhal}~utm~tud a} ~gds valtd ahn dizga}cpd gcogls kh

~gdcu ~a}b} ahnke`dm~cvd}(

^dai idiedu} aud allkwdn ~k }gaud chfkuia~ckhamuk}} ~gd

~a}b ekthnaucd}(

C~ allkw} fku }zdmcalcpa~ckh ~ga~ mah chmuda}d ndz~gkf bhkwldnod

ahn allkw zukfd}}ckhal ndvdlkzidh~ ahn maudduzukoud}}ckh ~k

ed iahaodn(

A~ ~gd }aid ~cid ~gds al}k gavd a mdh~ualcpdnkuoahcpa~ckhal

}~utm~tud, wgcmg dhaeld} ~gdcu ~kz iahaodidh~ ~kod~ ~gd gkln kf

~gd mkizahs a} itmg a} zk}}celd(

]~utm~tud


11/23

MMEZL edlcdvd} ~ga~ dizlksdd} it}~ gavd a }~aeclc~s

ch ~gdcumtuudh~ zk}c~ckh a} wdll a} zk~dh~cal oukw~g wc~gch

~gd mkizahs(

MMEZL ik~cva~d} ~gdcu dizlksdd} wc~g chmdh~cvd},

kmmtza~ckhalahn zdu}khal ndvdlkzidh~ kzzku~thc~cd} wgcmg

chmltnd} ea}cmlcfd ch}tuahmd, ea}cm lkho ~dui nc}aeclc~s ahn gdal~gch}tuahmd( Ud~cudidh~, zdh}ckh ahn k~gdu zk}~

ud~cudidh~ edhdfc~zlah}(

^gd mkizahs kffdu all kf ~gdcu dizlksdd} }kid zacn

~cid kff(

Ik~cva~ckh


12/23

Ik~cva~ckh mkh~nFtu~gdu ikud ~k udmkohcpd ahn azzudmca~d

~gd okkn wkub es~gd dizlksdd}, ~ukzgcd}, ma}g zucmd} ahndmdlldhmd awaun}

aud al}k ocvdh(

Dvdus ikh~g ~gd lc}~ kf ~kz ~dh zdufkuiahmd}ocvdh es

~gd dizlksdd} c} c}}tdn es DWMKI, ~kudmkohcpd ahn

latn ~gd dffku~} ahn ekk}~ ~gdcu ikual} fkuokkn wkub(


13/23

Mtl~tud

Zkwdu nc}~ahmd0 'Gcog#A} MMEZL ga} a mdh~ualcpdn kuoahcpa~ckhal }~utm~tud(

Mdh~ualcpa~ckh kf }~utm~tud iabd} ~gd ~kz iahaodidh~ ~k ed

aeld ~k mkh~ukl a} itmg kf ~gd mkizahs a} zk}}celd, wgdud

~gds wc}g ~k mkh}klcna~d zkwdu ahn ndmc}ckh)iabcho aeclc~cd}(

Thmdu~ach~s Avkcnahmd0 'Lkw#^gd MMEZL Mkizahs ga} lkw ldvdl kf thmdu~ach~cd} avkcnahmd

edmat}d ~gds valtd ~a}b }~utm~tud ahn udiach fkmt}dn kh ~gdcu

zdu}zdm~cvd}( Ntd ~k lkw thmdu~ach~cd} avkcnahmd ~gdskvdulkkb ~gd fam~ku} lcbd muda~cvc~s, chhkva~ckh ahn fldceclc~s(

Udmdh~ls ~gds wc~hd}}dn ~gdcu }ald} od~~cho ndmlchdn edmat}d

~gds gan kvdulkkbdn ~gd zud}dh~ zucmd fltm~ta~ckh ~udhn ch ~gd

edvduaod chnt}~us(


14/23

Mtl~tud mkh~n

Chncvcntalc}i0 'Lkw#

^gd Mkma) Mkla Edvduaod} Zabc}~ah L~n ga} lkwchncvcntalc}i edmat}d ~a}b amgcdvdidh~ c} ikudcizku~ah~ fku ~gdi( ^gds edlcdvd ~ga~ damgchncvcntal dffku~ a~ MMEZL }gktln gavd c~} kwhthcqtd mkhhdm~cvc~s ~cdn ~k ~gd mkizahs}

ic}}ckh ahn vc}ckh(

Ia}mtlchc~s0 'Gcog#Ch Mkma)Mkla Edvduaod} Zabc}~ah L~n, ~gdud c} a

gcog ia}mtlchc~s( ^gds }~ud}} kh dqtc~s,mkizd~c~ckh ahn zdufkuiahmd( ^gdcu iahaodu}aud dzdm~dn ~k ed a}}du~cvd ahn ndmc}cvd( ^gdsgavd fkuial et}chd}} mkhntm~ wc~g lk~} kf utld},udotla~ckh} ahn zklcmcd}(


15/23

]~ud}}Iahaodidh~^gdud c} hk fkuial cizldidh~a~ckh kf }~ud}}

iahaodidh~ zklcmcd} ch MMEZL( Et~ edmat}d~gds wah~ iaciti kt~zt~ fuki ~gdcudizlksdd}, }k ~gds zukvcnd ~gdi ncffdudh~dh~du~achidh~ ahn udmuda~ckhal am~cvc~cd} wgcmgchmltnd ~ucz}, ~ktu}, kmma}ckhal zau~cd} ahnoa~gducho} aud al}k gdln wgdud zdkzld mkidwc~g ~gdcu faiclcd}( Dvdus ikh~g, ch ~gd damg~duuc~kus, ~gd ecu~gnas zau~s c} auuahodn wgdudall ~gd dizlksdd} gavcho ncffdudh~ nd}coha~ckh}

chmltncho kffcmd eks, bc~mgdh }~aff aud chvc~dn ~kmt~ ~gd mabd ahn mdldeua~d ~gdcu ecu~gnas wc~g~gd wgkld }~aff(


16/23

MgahodIahaodidh~0

C~ ga} alwas} eddh zukhd ~k ~gdmgahod iahaocho zuam~cmd} ahn ga}thnduokhd uancmal mgahod} kvdu ~gdsdau}(

C~ bddz} kh ndfchcho ahncizldidh~cho zukmdntud} ahn+ku~dmghklkocd} ~k ndal wc~g mgahod} ch~gdcu ch~duhal et}chd}} dhvcukhidh~

ahn ammkuncho ~k ~gd mgahocho ~udhn}kf ~gd edvduaod chnt}~us(

^gds edlcdvd ~gd ikud dffdm~cvdls sktndal wc~g mgahod, ~gd ikud lcbdls skt

aud ~k ~gucvd(

]chmd, ^tubc}g thc~ kf Mkma) Mkla ga}amqtcudn 4:$ }~abd ch MMEZL la}~sdau, ~gd wgkld iahaodidh~ a~MMEZL c} aoach okcho ~guktog uancmalmgahod} hkwanas}(


17/23

MMEZL} mkuzkua~d mkiic~idh~ c}chmkuzkua~dn ch~k ah ch~duhal zklcms~ga~ dh}tud} 0^gdcu zukntm~} aud }afd ahn gdal~gs

fku ~gd mkh}tidu(

^gdcu zukntm~} ahn kzdua~ckh} nkhk~ hdoa~cvdls affdm~ ~gddhvcukhidh~(

^uda~cho ~gdcu wkubdu} ahnazzlcmah~} wc~g dqtalc~s ahn ~ga~~gdcu }tzzlcdu} al}k idd~ mdu~ach}kmcal ahn dhvcukhidh~al}~ahnaun}(

MMEZL c} affclca~dn ~k ncffdudh~

Mkuzkua~d ]kmcal Ud}zkh}ceclc~s0


18/23

^gds gavd a ]mgkkl Ankz~ckhZukouai all kvdu ~gd mkth~uswgdud ~gds zukvcnd famclc~cd} ~k~gk}d }mgkkl} wgki hkekns kwh}ahn ~abd} maud kf ~gdi(

^gds aud zlahhcho ~k ch}~all wa~duudmsmlcho zlah~} thndu Ocvd c~Eamb zukouai ,a~ ~gdcu damg~duuc~kus(^gd udfucodua~ku} ~ga~ ~gds t}d kuzukvcnd ~k }~kud} ku ekndoa} aud

dhvcukhidh~alls fucdhnls, wgcmgichcicpd} ~gdcu mauekh fkk~zuch~(

Mkuzkua~d ]kmcal Ud}zkh}ceclc~s0


19/23

^gd Mkma)Mkla ]s}~di

^gd mkizahs kzdua~d} a fuahmgc}dn nc}~ucet~ku} }s}~diwgdud ~gd MMEZL mkizahs khls zukntmd} }sutz} ahnmkhmdh~ua~d wgcmg c} ~gdh }kln ~k vauckt} ^DUUC^KUCD]~guktogkt~ ~gd mkth~us(

MMEZL ga} }dvdh ~duuc~kucd} 'zlah~}# ch Zabc}~ah( ^gdcu~duuc~kucal }s}~di c} hk~ itmg ch~du)lchbdn( Et~ damg~duuc~kus ga} ia~uc }s}~di ch~duhalls ahn }k, wc~gch ~gd~duuc~kus ~gds aud ftlls ch~du)lchbdn(

Zlah~waudgk

t}d

zukntm~

ckh

Ndzk~_audgk

t}d

Ud~acl]~kmb

Nc}~ucet~ckh

_audgkt}d

Ud~acl]gdlf

Mkh}tidu


20/23

Qtd}~ckhhacud

Dvalta~ckh

1>(5:$

11(>=$

11(>=$7(47$

15(74$

?(1>$

?(1>$

~kz iahaodh~ mkiic~idh~

~uachcho

ik~cva~ckhmt~kidu fddneamb

mgahod iahaodidh~

uc}b iahaodidh~

}~ud}} iahaodidh~


21/23

Mkizauc}kh

Fam~ku} Mkma)mkla Zdz}c

Dauhcho} 4(:1$ =(=>$

Ma}g flkw 11(:>$ >(=?$

Ekkb valtd 11(3>$ 3(7?$

Iaubd~ mazc~al >64(>7

icllckh

34(=3 ecllckh

Zukfc~ 1:(7:$ 11(3:$

Euahn} 7 ch Zabc}~ah 6 ch Zabc}~ah

Udvdhtd 1(>6 ecllckh 7(56 ecllckh

Hd~ chmkid 3(:3 icllckh 4(1> ecllckh

]ald} oukw~g 1(3$ 3(6$


22/23

MKHMLT]CKH

Ch Zabc}~ah a} mkizaudn ~k Zdz}c, Mkma)Mkla ga}ld}} htiedu kf mkh}tidu} a} Zdz}c} iaubd~ }gaudch Zabc}~ah c} azzukcia~dls 47$ wgdud a} mkbd

iaubd~ }gaud c} gkvducho aekt~ =5$, gdhmd ~gdmkhmlt}ckh c} ~ga~ Mkma)Mkla it}~ dhgahmd fam~ku}}tmg a} udla~ckh}gcz iaubd~cho, chhkva~ckh ahn~dmghklkos }zdmcalls ch Zabc}~ah ~k a~~ach iaubd~ldandu zk}c~ckh ch ~gc} udockh a} wdll(


23/23

Udmkiidhna~ckh}

Dqtal anvdu~c}didh~ kf all zukntm~} ahn mdh~ualcpa~ckh kf~gdcu zukntm~ckh ahn nc}~ucet~ckh} thc~}(

Mkma)mkla it}~ dhgahmd fam~ku} }tmg a} udla~ckh}gcz,iaubd~cho ahn chhkva~ckh d}zdmcalls ch Zabc}~ah ~k a~~achiaubd~ }gaud(

Mkizahs }gktln chmuda}d ~gd }ald kf mkma)mkla ch utual

auda} a} wdll(

^gd mkizahs }gktln ed alwas} ch a zk}c~ckh ~k udmdcvdmkh~chtkt} fddneamb ahn }tood}~ckh} fuki c~} mkh}tidu}a} wdll a} fuki ~gd iaubd~(

A }~ukho wa~mg }gktln ed bdz~ kh nc}~ucet~ku} al}k,edmat}d ch }kid ma}d}, ~gds wdud fkthn ~k ed mgda~cho~gd ud~acldu} ahn affdm~cho ~gd okknwcll kf mkizahs(

MMEZL Iahaodidh~ af~du cizldidh~cho a udqtcudn

mgahod }gktln ldauh ~k t}d c~, ~k ~gdcu iaciti

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Appraising Quality Management Practices Followed By

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