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1© 2006 -2016 Delivering Delight
A
Appreciative InquiryFor
Strategic Planning
Inspiring PossibilitiesCost Effectively Throughout the entire organisation
© 2006 -2016 Delivering Delight
80% of Strategic Planning
Fail @ Execution
2
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4© 2006 -2016 Delivering Delight
– Peter Drucker, quoted by David Cooperrider
“The task of leadership is to create an alignment of strengths in ways that make a system’s weaknesses irrelevant.”
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https://www.youtube.com/watch?v=3JDfr6KGV-k
Citius Altius FortiusWhat if change can do more than PERFORM?
Positive change can TRANSFORM!
WHAT YOU APPRECIATE, APPRECIATES
6© 2006 -2016 Delivering Delight
6Copyright © 2006 -2016 by Delivering Delight
APPRECIATIVE INQUIRY
• A philosophy and way of looking at the world
• A framework and practical approach for creating positive change
• The study and exploration of what gives life to human systems when they are at their best
• Based on the theory that inquiry into strengths, successes, values, and dreams is itself transformational
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Identify problem or issue
Conduct root cause analysis of failures
Brainstorm & analyze possibilitiesDiscuss changes in order to correct a problem
Formulate Action plans & Re-evaluate if the problem is resolved
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Problem Solving Appreciative InquiryAppreciate & value the best of what is. Discovering the organisation’s root causes of success
Envisioning bold new possibilities for the future
Dialogue & design what could be Designing the organization for excellence based upon
best practices
Co-constructing the future towards the desired destiny
assumptionAn organization is a problem to be solved
An organization is a solution/ mystery to be embraced.
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Slow pace of change
Requires a lot of positive emotion to create change
Assumes an organization is made up of a series of problems
Cultivates a deficit based culture
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Problem Solving Appreciative Inquiry
Quickly creates a new dynamic
People unite around a shared vision of the future
Assumes an organization is a source of limitless imagination and capacity
Creates an appreciative culture
Planed by few top leaders Engages many from all ranks, inclusive of internal and external stakeholders
12© 2006 -2016 Delivering Delight
Focus on strengths … Instead of deficits
All-inclusive … Instead of a privileged few
Solutions from within … Instead of an outside “expert”
Creating the future … Instead just “fixing” the past
HOW APPRECIATIVE INQUIRY WORKS
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Discovery
Dream
Design
Destiny
Define
Discovery“What gives life?”
The best of what is.Appreciating
Dream“What might be?”Envisioning
Results/Impact
Design“What should be –
the ideal?”Co-constructing
Destiny“How to empower,
learn, and improvise?”Sustaining
Definition“What to study?”“Who to involve?”
Affirmative Topic & Stakeholders
THE AI 4-D (+1) MODEL OF POSITIVE CHANGE13Copyright © 2006 -2016 by Delivering Delight
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