Date post: | 21-Jun-2015 |
Category: |
Technology |
Upload: | mobile-monday-brussels |
View: | 925 times |
Download: | 1 times |
From voice-based to mobile: 3 directory apps
App1: 1212 & 1313 (mobile directory)App2: Woo da Fook (reverse-callerID)
App 3: Formular 1 (easy sign-in)
Alex Gaschard, European Directory Assistance
Short history of EDA• 2003: EDA (European Directory Assistance) founded• 2004: EDA launches its voice-based DA (directory assistance)
service through 13-13 on Dec. 1st 2004• 2006 : 12-12 & 14-14, aimed at the Flemish-speaking
Belgians & the expat community are launched • 2007: codes acquired abroad: 11881 (IRL) and 1810 (NL)• 2008:
– EDA launches the online versions of its DA services on www.de1212.be, www.le1313.be and www.1414.be
– Funding secured with 4 VC funds and one private investor • 2009: launch of Formular1 professional (B2B) services• 2010:
– EDA becomes an official BeCommerce Partner – Launch of dedicated mobile apps
Why mobile apps?• EDA has a valuable raw material: its telephone databases:
– Why “limit” utilisation to DA only?– Why not extend product portfolio, by making extra use of raw
material• Willingness to port 1212 & 1313 to the mobile space while
catering to the specific needs of mobile users: – Adapted UI– Make use of the functions inherent to mobile phones such as
geolocalisation, click-to-call, callerID intercept, etc…• Local content + local languages => apps specifically
designed for the Belgian market, unlike most apps present in app stores
• No “iPhone-only” strategy: apps will be available on iPhone, Androïd, Symbian, WM, Blackberry (?)
EDA’s Belgian telephone database • All publishable numbers of all active Belgian operators: – All fixed-line: residential or B2B – All (3) mobiles + some MVNO’s– Cablos– VoiP– Additionally, foreign databases: A, E, F, I, L, N, NL, UK, etc..
• Data is cleansed, normalised, enriched, etc… and regularly updated
• Data contains all possible firstnames, lastnames, company names, VAT numbers, streets, zip, communes & sub-communes, exonyms and of course… telephone numbers (> 4.5 million)
• Partnership with several 3rd parties, especially with a yellow-pages publisher => enriched business listings
App1: White/yellow/reverse pages• Possibility to search residential & business telephone
subscribers • Reverse searches: finding out to whom a number belongs• Local search : find businesses through their category• Maps & more:
– Display the map corresponding to the found result– Around-me function: search around the user’s current
geographical position• Auto-suggestion: UI lists all existing all names & cities &
categories => by simply typing a few letters (ex: “bru”), user is prompted with all matching cities (ex: “Brussels, Brussegem, Bruges, etc…”)
• Possibility to instantly call the found result, and/orsave it onto the phone contact list
App1: selected screenshots
App2: reverse callerID• No more unidentified calls: Woo da Fook
easily identifies the party currently calling, by having the name & address of that caller being displayed instantly as the call comes in
• Save contact: whether the call was accepted or not, save the caller’s details into the handset’s address book
• Update contact list: for the entries already in the phone’s address book and which only contain telephone number, update them with the corresponding address
• Even if the call is received from abroad, identify who the caller is
• If the number is not publically available, still display to which country and/or to which city it belongs
App2: selected screenshots
App3: automatic filling of user-forms• E-commerce:– Out of the top-15 reasons why people leave an e-commerce
site without buying: 4 are linked to the registration phase (source: E-Consultancy 2009)
– 49% of all e-commerce site visitors have at least once zapped & quit specifically because of the user-form (source: Opinionway 2008)
• A user-forms is already a pain-in-the-neck on a standard site, it’s a show-stopper for an m-commerce site or app
• Formular 1 is an Ajax-based module for e-commerce sites, m-commerce sites & m-commerce apps:– automatically fills-out a user-form by simply
using a telephone number– and/or semi-automatically fills-out each field
(firstname, name, city & zip, street, email) of a user-form by simply typing a few letters(auto-suggestion)
App3: demo & featured videos• Formular 1 on a mobile app or a smartphone
supporting Ajax: http://www.youtube.com/watch?v=vLUQLW-P_b4
• Formular 1 on a “standard” device: http://www.youtube.com/watch?v=2fhIRBBmqNY
Alex GaschardTel (B): +32 2 762 52 90
Tel (F): +33 9 70 40 70 37 Mobile: +32 495 29 35 35
Email: [email protected]