ARCB - Prepaid and Postpaid Billing - · PDF fileARCB - Prepaid and Postpaid Billing Aradial...

ARCB - Prepaid and Postpaid Billing

23/03/2018 1 Aradial Converged Billing

Version 2018

Aradial

Convergent

Billing

and

Policy server (ARCB + APC)

Aradial Proprietary and Confidential 2

Aradial Converged

Prepaid & Postpaid, Multi IP Services

• Prepaid and postpaid billing subscribers

• Advanced AAA – RADIUS and Diameter

• PCRF - Policy Control quota management

• Multiple services on same platform:

Wifi / Hotspots

Wired Broadband – ADSL – all ISP services

Wimax

Mobile 3G,Wifi 3G Offloading, LTE

VOIP, Traditional VOICE, SMS, MMS

VAS

• Customer Management and basic CRM

• Voucher Management system


Aradial Converged


• Customer Management

Account – shared balance for users

Users under account

Resource/ANI/CPE defined per users

• Reseller Management

Revenue Sharing with Retail partners

Discounted rates for Wholesale partners

Registering subscribers / account

Selling vouchers and prepaid cards

Receiving commissions

Hierarchy


Aradial Converged


• Business Entity

Create market segmentation

Group subscribers and accounts

• Multiple VISP support as Business entity

Create market segmentation

Special administration for VISP

Manage users under the VISP account

External HTTP interface for VISP billing integration

• Account and user operation

View financial transactions, sessions and calls

Payment by credit card or PayPal

Adjustments to invoices

Manual payments – cash, checks


Aradial Converged


• Voucher management

Includes full life cycle

Top-up vouchers

Prepaid Cards for IP

Calling Cards


Aradial Converged


• Captive portal including self registration

Branding

Customized per location or criteria

• Web self care for users and accounts

Users and passwords management

Payments and invoices

Purchase new offers and upgrades

• Trouble ticketing


Aradial Converged


• Product catalog

Price plans

Offers using price plans

Price plan

Network profile provisioning

One-time offers

Add on offers

• Bundles – several offers combine as one

• Multi-currency accounting

• Custom balances


Aradial Converged


• Flexible charging & rating

Periodic Recurring Charges

Prorated

In Advance

In Arrear

Usage charges

Allowances

Time of day and day of week

Destination charging – mainly for VOIP

One-time charges

9

Aradial Converged


• Invoicing

Periodic automatic invoicing

Invoicing sent by email

XSL layout – branding

Undo billing

Discounting

• Automatic payment processing after cycle

via clearing house or payment gateway


Aradial Converged


• Account Receivables (A/R)

Manual, fast payment screen

Credit card

PayPal

• Accounting reports

Invoicing

Payment

Operator statement, per-account statement

Aging payment


Aradial Converged


• CDRs processing & error management or rating problems

• Inventory and Resource management

DID

ANI

MAC Address

IP Address


Aradial Policy Control

• Policy Control quota management

• Advanced AAA – RADIUS and Diameter

• Support Policy 3GPP standard

• Fast definition of Policy rules, actions and step

Handles various users events

• Advanced dynamic policies for active users

– Change of QoS parameters in real-time

– Disconnect

– Redirect

– Send balance notifications via email and SMS

• Basic applications:

– Fair Usage

– Time of Day / Day of Week

– Promotions

– Booster

– Bill Shock Aradial Proprietary and Confidential 13

Policy Control Features & Use Cases

• Smart Limits / Capping

• Fair Use

• Enhanced User Experience (sending notifications)

• Advanced offering to users based on time, location, accumulated usage, app, attributes, profile

• Bandwidth on Demand including booster

• Services/QoS Differentiation

• Bill Shock prevention

• Time of Day/Day of Week

• Promotions

• Location-based Policies

• Zone Charging

• Any attribute or subscriber parameter based Policies

• User-defined Service Schedules/Parental Controls


Aradial Proprietary and Confidential

Presentation Agenda

Welcome Screens

Price Plans

Offers

Bundles

Account and User Management

Invoicing

Vouchers and Cards

AAA Settings

Policy Control

Partner Management

Web Self Care

Portal

Trouble Tickets

Resource Inventory

Reference Definitions

Welcome Screens


Welcome Screens

Aradial Admin

Welcome Screens

Web Self Care

Welcome Screens

Portal

Price Plans


Price Plan – Example 1

Postpaid Internet

• Setup fee

• Prorated RC

• Allowance then Money



Prepaid Internet

• Volume Allowance



Prepaid Internet

• Volume Allowance



Postpaid Internet

• Prorated RC in Arrear

• Custom Balances Allowance



Price Plan – Recurring Charge

• Based on various periods (None, bill cycle, daily, weekly, monthly)

• Flat RC rate

• RC type

• Proration type

• Period multiplier

• Attaching with charge type (for invoice aggregation)


Price Plan – Destination Table

View Available Destination Table

View Destination Table Rates


Price Plan – Period Set

View Available Period Sets

View Periods


Price Plan – Custom Rate Type

• Customized rating scripts

• Custom balances

• Boost

• Loyalty points

• Upload/Download

Offers



Offers

View Offers


Offers

• Add Categories – Category is to display different offers to different kind of subscribers.

• View Categories


Offers

Add offer


Offers

• Add/View Offer Relations


Offers - Example

• Prepaid volume allowance:

One Price Plan

Customized:

•Group

•Price

•Allowance quota

• Postpaid Hosting


Offers - Example

Price Plan

•Monthly RC $55

•Setup Fee $12

Offer

• One Time offer


Offers - Example

• Add On offer

Prepaid Internet

• Time + Volume Allowance price plan definition


Offers - Example


Offers - Example

• Prepaid time + volume with expiration:

One Price Plan

Customized:

•Group

•Price

•Allowance quota

•Expiration time

Bundles



Bundles

Create bundle – list of services purchased in a bundle


Bundles

Create Bundle Relations

View Bundles

Accounts & User

Management



Account Reference Definitions

Add new Account type

View Available

Account Types


Account Reference Definitions

Multi-Currency support


Account Notification Policy

Send Email on event. Define population, template, resulting SQL.

Account Notification: - Credit card expiration notification. - Bill is ready or due or paid automatically. User Notification: - User registration email. - User purchase email. - User Low Balance notification etc.


Accounts Lookup

• Result page


Account Navigation Pane

• Account 360

• Add users under the account

• Manage bundles

• Account balances (invoices, adjustments, etc)

• Statement report per account

• View sessions (all users under the account)

• Invoices (view, pay, adjust, issue)

• Undo monetary transactions

• Add / edit tickets for the specified account

• Cancel account

• Browse users


Account 360

Account Users Up to date Account

Balances

Financial Operations Issued Invoices

Trouble Tickets List


Accounts Lookup

• Basic lookup page


Accounts Lookup

• Advanced lookup page


Adding an Account

• Add an account


Adding an Account

• Payment part of the account


User under Account

• View Users

– Account relation (title)

– User balances

– Prepaid / postpaid indicator

– Transactions

– Offers


User Navigate Tree

• Balance Transactions

• User Resource

• Top Up

• Change Plan

• Buy One Time

• View User Sessions

• Trouble Tickets

• Manage Future Activities

• User maintenance


User under Account

• View Users

– User Account Information

– Account ID & link to the account details

– Account main details


Account - purchase bundle

• Purchase

• Activate – the users in the bundle


Account Bundle

• Tree view of the bundle and users in it

• Manage


Account Balance

• Account related balance type

• Account balance (inc. invoices, payments, adjustments)

• Expiration Date


Account Statement Report

• Starting/End balance

• Links to payments/adjustments details

• Links to invoices

• Credit / Debit details, tax


Account Sessions

• Displaying all users related account

• Summary / Individual report (similar to regular version)

• Customized output for Data and VoIP sessions


Account Financial Details

• Account Invoices


Account Financial Details

• Account Adjustment Page

• Account Payment Page

Invoicing

&

Billing



Invoicing

• Invoices Lookup


Invoicing

• Generated Invoices


Invoicing

• Generated Invoices

Invoice Charges

Taxes

Financial Transactions


Invoicing

• Ready Cycles


Invoicing

• View Cycles Lookup page

• Result Page


Invoicing

• Payment Page


Invoicing

• Adjustment Page


Invoicing

• Operator Reports (Bill Cycle Report)


Invoicing

• Operator Reports (Revenue Report)

• Operator Reports (Summary Report)


Invoicing

• Operator Report (Statement Report)

Vouchers


Vouchers

• Three types of Vouchers:

• Top-up / Refillable Vouchers

• Prepaid Cards (Anonymous user)

• Calling Cards (VOIP)

• Reports

• Templates

• Manage vouchers


Vouchers

Create voucher template


Vouchers

Generate vouchers


Vouchers

Reports Summary

Activation

Detailed


AAA Features &

Settings


Aradial AAA Server/ Module

• High performance, fully-featured

– RADIUS server

– Diameter Server (extra module)

• Supports any IP services

• Compliant with RADIUS standards

• EAP support

• Wimax NWG support

• IPv4 and IPv6

• Diameter – RO/RF (DCCA), Gx/Gy (PCRF)

• Scalable and High available

– Multithreaded - horizontal

– Multi-process - vertical


Aradial RADIUS Server (Cont.)

• 100% web-based interface

• SSL security support

• Scalable Dynamic IP Pools

• Database

– ODBC (MS SQL, mySQL, Oracle)

– Native Oracle (OCI)

– LDAP

– Active Directory user authentication

– Flat files

• Statistics and reporting modules


AAA Settings

Configure NAS


AAA Settings

Groups define connection settings, use sets of IP addresses, limit the number of simultaneous users and sessions, apply NAS filters, define which content the user may access.


• Grant RADUIS service to the users in the Group.

• Set custom RADIUS attributes to users according to the “Radius Service Type” field selection.

AAA Settings


• Add a NAS entry which corresponds to the IP address of the Aradial machine from which you wish to receive the proxied request.

Proxy

A RADIUS Proxy Server - To which the NAS authenticates with, and which will pass the authentication and/or accounting requests to the RADIUS Proxy Target. A RADIUS Proxy Target - Which will authenticate and/or start the accounting process for the user accessing the Proxy Server.

AAA Settings


Realm Group

Target

Realm

AAA Settings


• Support for IPv4 and IPv6

• Assign one or more to a Group

IP Pool

• View Individual Ips

• By Pool / By State / By Pool and State

• Update IP status manually

IP Pool Monitoring

AAA Settings


Online Sessions

Report session disconnect to Aradial

Report all User’s sessions disconnect to NAS

Report session disconnect to NAS

AAA Settings


Rule Sets Define rules that test request attributes and modify response or request attributes when a rule matches. A more specific rule is scanned before a generic rule.

A rule with more conditions is considered as more specific.

When a rule is matched, its actions are executed.

AAA Settings


Add Rule

Add Action

• Set attribute

• Update attribute

• Add Attribute

• Add Attribute If Empty

• Remove Attribute

Policy Control


Policy Control

• Policy Control quota management

• Advanced dynamic policies for active users

– Change of QoS parameters in real-time

– Disconnect

– Redirect

– Send balance notifications via email and SMS

• Handles various users events

• Customer care additions


Policy Control

Policy Control Hierarchy


Policy

Rule n Rule 1 Action Yes

Step 1 Step n

Offer

User Event

Check

No

Policy Control

Event Type

Mapping


Policy Control

Policy


Policy Control

Balance Policy Rule: Expression:


Unconditional:

Policy Control

Policy Action

Action Steps


Send PoD;

Send CoA;

Switch Group;

Set Hotline;

Set Balance;

Perform a Script;

TCL;

Submit Command;

Send Email;

Suspend User;

Unsuspend User;

Set Expiration Date;

Change Offer;

Change Additional Services;

Update User Column.

Suspend Account;

Unsuspend Account;

Update AccountColumn.

Policy Control

User Attribute

- String

- Numeric

- Percent


Policy Control

Degrading QoS

Example


Expression Rule

Action Steps

Partner

Management


Business Entity Administration

Business Entity Type

and Admin Users


Business Entity Hierarchy

Business Entity Hierarchy


• Commission calculation:

– User/Account payment

commission

– Voucher purchase

commission

• Reference data eligibility

Business Entity Partners

Contract: define the commission



Retail Partner



Wholesale Partner


Business Entity

Admin


Business Entity Admin

Business Entity access rights defined by BE Type

106

Full Access

Read Only credentials


Create and View own associated Accounts and Users


Access Accounts and Users of the child Business Entities


Voucher management

• Generate own vouchers from template

• Manage vouchers

• View own voucher reports

and child BE voucher statistics



• Generate vouchers



• Reports and Graphs



View invoices and reports for associated accounts and accounts of the child business entities




• View Financial reports and statistics • Make payments for associated accounts



Restricted access to the own account information

• View unbilled transactions • View and pay invoices • Update account details • Manage trouble tickets

User and

Accounts

Self Care


Web Self Care

User log in


Web Self Care

Account Admin log in


Web Self Care

• Account details

• Users

• Trouble Tickets

• Statement

• Invoices

• User Sessions

• Payments


Web Self Care

Create user Step 1

Step 2


Web Self Care

User Menu

• Edit user details

• Transactions

• Voucher Top Up

• Top Up and Extend service

• Sessions

• User payments Aradial Proprietary and Confidential 119

Web Self Care

Top Up - with Credit Card

- with voucher


Web Self Care

Extend Plan

Manage Future Activities



Web Self Care


• Pay invoices online

• View payment details history

Web Self Care

Tickets maintenance

Invoices preview


Portal


Portal Welcome Screens

Portal

Portal


• Configurable Layout

• Change per location

• Offer purchase

• Voucher Sign Up

Portal


• 3 steps user registration:

o Select offer

o Fill User details

o Pay

Portal


• One step voucher sign up

Portal


• One step voucher Refill

• Three step service purchase

Trouble

Tickets



Trouble Tickets

Add Ticket Category

View Available Ticket Categories


Trouble Tickets

Add New Ticket from the ticket admin page.

Assign ticket to a user:


Trouble Tickets

Assign ticket to an Account


Trouble Tickets

View available Tickets from Ticket Admin page

Adding Ticket Activity


Trouble Tickets

View available Activities under a Ticket

Ticket Lookup

Page


Trouble Tickets

Ticket Reporting Lookup


Trouble Tickets

Ticket Summary Report

Ticket Detailed Report

Resource Inventory



Resource Inventory

Add Resource Category

View Available Resource Categories


Resource Inventory

Add Resource Sub Category

View Available Resource Sub Categories


Resource Inventory

Resource Lookup


Resource Inventory

Resource Lookup


Resource Inventory

View Resources

Add Resource


Resource Inventory

Manage Resources

Import / Export Resources


Resource Reporting Lookup

Resource Inventory


Resource Summary Report

Resource Detailed Report

Resource Inventory

Reference

Definitions



Defining New Cycle Code

View available cycle codes

Invoicing Reference Definitions



Add new charge type

View available charge types



Add new Tax type

View available tax types


Currency Definitions

Add currency

View available currencies



Set exchange rate

Manually

Make an automatic exchange rate retrieval



View exchange rate history and current rates

Thank You.

www.aradial.com

154 Aradial Proprietary and Confidential

Date post:	06-Feb-2018
Category:	Documents
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