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Web Content Management Extension for IBM Connections Integrate Top Down Communication with Peer-to-Peer Collaboration Im Mediapark 2, 50670 Cologne www.timetoact.de/xcc
| Date post: | 11-May-2015 |
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Web Content
Management Extension
for IBM Connections Integrate Top Down Communication with Peer-to-Peer Collaboration
Im Mediapark 2, 50670 Cologne
www.timetoact.de/xcc
Web Content Management Extension (XCC)
Team MembersFelix Binsack (XCC Product Idea & Sponsor)
+49 221 97343-10
Babett Schäfer (XCC Consultant, QA)
+ 49 221 97343-38
Philipp van den Boom (XCC Inside Sales)
+ 49 221 97343-66
Support Hotline
+ 49 221 97343-53
XCC Architects & Developers
User Generated Content & Social Software
Outpace Managed Content & Web CMS
0%
25%
50%
75%
100%
1997 2002 2007 2012
Managed Content / Web CMS
User Generated Content / Social Software
Information in Corporate Intranets
Web Content Management and Social Software
are Antipodes of an Integrated Intranet
Web Content Management /
Internal Communications
Top Down / 1:n Communication
Approved Content / Directives
Communication of (Management)
Ideas and Opinions
Important Information stays on Top
Pixel Perfect Layout
Dedicated Authors / Webmasters with
Intense Training
Set as default Homepage
by Policy
"Management’s Intranet"
Social Software /
Peer-To-Peer Collaboration
Bottom Up / n:n Communication
Unofficial Content
Formation of
Ideas and Opinions
Popular Information stays on Top
Form Follows Function
Everyone is an Author with
no / little Training
Set as default Homepage
by Employee
"Employee’s Intranet"
Keeping Web CMS and Social Intranet separate
might cause Schizophrenia for Authors and Users
How should managers communicate,
as themselves or thru internal communications?
Where should employees look for content,
in the Web CMS based Intranet or in IBM Connections?
Communication and Enterprise 2.0 ...
two Visions, one Project ?
(Adopted from Detecon @ IOM Summit 2013)
Pretty and
colorful
Functional
and
integrated
Management
Employees
Corporate Communication’s Intranet
Top DownCommunication
-Web CMS
Employee’s Intranet
Peer-To-Peer Collaboration -
Social SoftwareEmployee Employee
How Do You Integrate Top Down Communication
with Peer-to-Peer Collaboration?
Peer-To-Peer Collaboration -
Social Software
Top DownCommunication
-Web CMS ?
How to blend Web CMS with Social Software?
CMS Vendor Approach:
Add “some” Social Software Features
Web Content Management
Social Software Features
STOPNo User
Generated
Content !
IBM Connections
IBM Connections “standalone” Approach
Document Management (CCM, i.e. FileNet 8)
Custom Apps (iWidget, Open Social Gadget, OAuth, …)
STOPWeb Content
Management
not integrated !
WebSphere Portal
Portal Approach…
Web Content Management
IBM Connections
Document Management (i.e. FileNet 8)
Custom Apps (JSR 168 / 286 & more, …)
Requires
Budget !
IBM Connections
Web CMS Extension for IBM Connections
Document Management (CCM, i.e. FileNet 8)
Custom Apps (iWidget, Open Social Gadget, OAuth, …)
Web Content Management Extension
Truly
Integrated
User
Experience
!
NEW
Social Intranet -
Integrate Web Content Management
and IBM Connections, but how?
IBM Connections
Web Content Management Extension for IBM Connections
Blogs WiKis Events Files Media Book-
marks
Access Management, Approval, etc.
Content Storage, Search, etc.
Leverage & Utilize IBM Connections
Comments, Discussion, Recommendations, etc.
…
News-overviews
Top-News
Event-over-views
Links Navi-gation
Clipp-ings
…
Demohttp://www.youtube.com/wat
ch?v=dlIIulKZ_Bw
Sample Implementations
Web CMS Extension
TIMETOACT
Top Half
TIMETOACT
Bottom Half
LAPP GROUP
Web CMS Extension
Schematic Explanations
Web CMS Extension Options I
Enhance the Connections Homepage
with a Web CMS Section above the
Activity Stream
IBM Connections
Activity Stream
Push Information –
Web CMS Extension
NEW
Web CMS and Activity Stream on
same page. Managed Content is seen
every time Activity Stream is viewed.
CNX
Widgets
Web CMS Extension Options II
Enhance the Connections Homepage
with a Web CMS Section next to the
Activity StreamIBM Connections
Activity Stream
Web CMS
Extension
NEW
CNX
Widgets
Web CMS and Activity Stream on
same page. Managed Content is seen
every time Activity Stream is viewed.
Web CMS Extension Options III
1. New Homepage with managed
Content from Web CMS
Extension
2. ‘Old’ Connections Homepage
with Activity Stream & Widgets,
rename to whatever you call your
‘Connections internally
Push Information –
Web CMS Extension
IBM Connections
Homepage with
Activity Stream
& Widgets NEW
New Homepage with Web CMS.
Managed Content is seen
at least once a day.
Web CMS Extension Architecture
Navigation with Drop-Down Menu (optional)
Links
Department News Regional News
Clipping Widget
(e.g. Stock Quote)
Events
CMS Homepage(s) contain
CMS Widgets and
IBM Connections Widgets (optionally)
CMS Widgets display
content created and managed in IBM
Connections Communities
(Blogs, Boomarks, WiKis etc.)
content retrieved from external
sources (Atom & RSS Feeds,
Clipping, iFrame)
CMS Widgets can be
personalized…Static Content
(e.g. Hotline)
Weather Widget
Top News
News Channel Widget
HR News
Marketing News
My Communities
Personalization
All Content from IBM
Connections can be
personalized
LDAP Profile based
Personalization
Custom Profile based
Personalization
A planned iFrame Widget will support a
‘cookie based personalization’ too.
Navigation (optionally personalized)
Company News
(Not
Personalized)
Department News
(Passive
Personalization
thru LDAP /
Profile Field)
Regional News
(Passive
Personalization
thru LDAP /
Profile Field)
Widget ABC
(Active
Personalization
thru Custom
Profile Flied)
Widget XYZ
(Active
Personalization
thru Custom
Profile Flied)
Weather Widget
(Active
Personalization
with Cookie -
planned)
LDAP Profile based Personalization
Any CMS Widget can be
personalized by profile
fields populated by LDAP
(passive personalization)
Team
Division
Business Unit
Language
Region
…
Custom Profile based Personalization
Any CMS Widget can be
personalized by profile
fields with personal
preferences (active
personalization)
BU Preference
Location Preference
…
IBM Connections Communities Web CMS Extension Page
Internal Communications Community
(-> Communications Department and Management)
Business Unit 1 Community
(All BU 1 Employees)
BU 1 Sub Community
(-> BU 1 Management)
Business Unit 2 Community
(All BU 2 Employees)
BU 2 Sub Community
(-> BU 2 Management)
Service Unit I Community
(All SU A Employees)
SU I Sub Community
(-> SU II Management)
Service Unit II Community
(All SU B Employees)
SU II Sub Community
(-> SU II Management)
Region A Community
(All Region A Employees)
Region A Sub Community
(-> Region A Management)
Region B Community
(All Region B Employees)
Region B Sub Community
(-> Region B Management)
Navigation with Drop-Down Menu
Links
(personalized,
aggregated)
Business Unit
News
(personalized)
Regional News
(personalized)
Clipping Widget
(e.g. Stock Quote)
Events
(personalized, aggregated)
Static Content
(e.g. Hotline)
Weather Widget
Top News
Service Unit News
HR News
Marketing News
My Communities
(CNX Widget)
Mapping Connections Communities to Web CMS Widgets
Multiple Web CMS Pages
The Web CMS Extension
can manage multiple Web
CMS pages
Pages can be linked with a
custom navigation*
* Requires custom html / CSS as of now, will
become a standard feature with later
releases.
Tab 1 Tab 2
Tab 1 Tab 2
Tab 1 Tab 2
Tab 1 Tab 2 Tab 3
Tab 3
Tab 3
Tab 3
Web CMS Extension
Widget Overview
Widget Overview
Website Customization
Navigation
Top News Widget
News Channel Widget
Embedded Experience
Quicklinks Widget
Single News Widget
Clipping Widget
iFrame Widget
Personalization
Events Widget
IBM Connections Widgets
Website Customization
Website can be customized like the the Communities
Add CMS Widgets and IBM Connections with a click
Drag & Drop Widgets to their place
Add / Remove Activity Stream
Add / Remove Horizontal Navigation Bar
Navigation
The Navigation is created with a Connections Wiki
Navigation can be modified by drag & drop of WiKi pages
Navigation entries open Wiki pages or external URLs
Up to three levels are displayed
Navigation - Settings
Can be personalized by profile property
Includes 1 community channel
Top News Widget
Large picture
Headline, date and
abstract
The content is created
with one blog entry
Top News Widget - Settings
Can be personalized
Includes one blog entry
Show first or individually
selected entry of a channel
Selection of blog and blog
entry with auto completion
News Channel Widget
1-10 News Channels
All Channels are always visible
(channels do not cover each other)
On mouse over slider buttons appear,
channel slides horizontally to older
news
Each teaser contains of a thumbnail
picture, headline, date and an abstract
News Channel Widget – Settings
Can be personalized
Include n community channels
Show all or only selected
entries of a channel
Define each channel name
Embedded Experience
News (i.e. blog entries) are
displayed in an “Embedded
Experience”
News are displayed with
Author and publishing date
Comments Display included
Liking enabled
Quicklinks Widget
Links display bookmarks from
communities in alphabetical
order
Links can be organized in tabs
Slider appears automatically if
tabs do not fit
Quicklinks Widget – Settings
Can be personalized
Include multiple community
channels
Define each tab name
Single News Channel Widget
One news channel or single
news can be displayed
Teaser contains of a picture,
headline, date and an abstract
- up to three more news linked
by headline
Comments and likes indicators
are optional
Link to “more news”
Single News Channel Widget - Settings
Can be personalized
Includes 1 community channel
On/off switch for likes and
comments
Show all or only selected
entries of a channel
Events Widget
Display of community events
Merges events from multiple
communities
Color coding for different communities
View by month, week and day
User friendly date picker
Display of current and remaining
days, weeks or month in the year
Events Widget – Embedded Experience
Embedded
Experience with
attendees and
comments
Mouse-Over with
short description
Events Widget – Settings
Can be personalized
Default view
(month, week or day)
Can include multiple
community channels
Each channel consists of all
events of a single community
Static Content Widget
1:1 display of a blog entry rich
text
Especially useful for any highly
formatted content
Include linked images as “buttons”
Include embedded videos
…
Extract content from an external
website, e.g.:
Stock price
News from company homepage
Requires some HTML/CSS/JS
knowledge
(currently in beta)
Clipping Widget
Integrate an external
website
(currently in beta)
iFrame Widget
Personalization
Show different channels
based on profile field
values
Usable for personalization
by region, division, team,
title, ...
Personalization - Settings
Activation within each widgets
settings
Selection of profile field the
personalization will be based
upon
Enter a value and select a
channel for each value
Default channel as fall back
IBM Connections Widgets
Most IBM Connections “My Page” widgets
can be added to Web CMS pages
Mix CMS Widgets with IBM Connections
Widgets on one page
IBM Connections Widgets - Settings
Most IBM Connections
Widgets work on Web CMS
page
Title and size are editable
Functionality is defined by
IBM Connections
Approval Workflow with Community
ModerationActivate approval workflow by
setting members of a
community to “Draft”
Members will have to submit
entries for review before
posting
Owners will get a mail with the
review request and a link to
the entry
Summary
Comparing a dedicated Intranet CMS to
CMS Extension for IBM Connections IBM Connections
and a dedicated Web CMS
IBM Connections
with Web CMS Extension CMS Features Full featured Web CMS Limited (Features see above)
Single Sign On for
CMS & Connections
Integration Project required Single Sign On is given
Read Access Mgn. External Read Access Mgn. Managed thru Community access
Search Integration Integration Project required Integration is given
UI Integration Integration Project required or Side by
side
Seamlessly Integrated
Authoring Dedicated Authors with Training Simple (Management Compatible)
Activity Stream No Integration Integration is given
Social (Commenting, Re-
commendations, Lists etc.)
No Integration Integration is given
Personalization Project required Based on Profile Properties
Advantages of Web CMS Extension Simplicity for Users and Authors
Readers do not need to choose where to search content, all content is available in one system. i.e. IBM
Connections
Authors do not need to choose a system to publish their content, all content is published in one system,
i.e. IBM Connections
Creating Content is really easy, no technical training required (i.e. management compatible)
Better Integration User Interface integration is given, no integration project required
Search integration is given, no integration project required
Activity Stream integration is given, no integration project required
Social Integration (Liking, Commenting, Sharing, Popularity Measurement) is given, no integration
project required
Easier Implementation & MaintenanceImplementing Web CMS Extension and Adopting Layout in a week or less
Read and Author Access Management is given thru Communities,
no separate Access Management required
Personalization is really easy, no technical project required
No external Web CMS required
Web CMS Extension…Typical CMS requirements from internal communications
departments
Default homepage for all users
Conventional multi level navigation thru content hierarchies
News must stay on top - as long as internal communications pleases
(i.e. news may not moved down as in the activity stream thru other posts)
News overviews should be illustrated with pictures from the news
Position any content according to its importance
Publish Link lists prominently
Simple Content creation, simple customization
Use rich collaboration features to (selectively) engage employees in discussions
All typical requirements call be fulfilled with a IBM Connections and
the TIMETOACT Web CMS extension
Web CMS Extension…
allows customers touse IBM Connections as their default intranet homepage
use IBM Connections as their Intranet CMS
increases the benefit and value of their IBM Connections investment
utilizes IBM Connections forsimple content creation and storage thru blogs, bookmarks, events, WiKis
Access management, content approval
comments, discussion, recommendations etc.
does not require Training for authors, content masters etc.
Web CMS Extension Architecture
Runs as an
application on the
IBM Connections
server
Easy to install
Web CMS Extension Releases
08.2012 Release 1.0for Connections 3.0
05.2013 Release 2.0 Beta (Limited Availability)Connections 4.0
Activity Stream on Homepage
10.2013 Release 2.0 (General Availability)Connections 4.0 & 4.5
Personalization
11.2013 Release 2.01Improvements & Bugfixes
Performance Increases
11.2013 Release 2.02Improvements & Bugfixes
Personalization for Custom Profile Fields
12.2013 Release 2.03Improvements
1.2014 Release 3.0 Mobile
Grid Layout
Web CMS Extension
for Mobile Apps *
New menu item in IBM
Connections Mobile App
(Android / iOS)
All Web CMS Widgets are
displayed in a serialized
order
* Beta, planned for Release 3.0 (Jan. 2014)
NEW
From our wish list…
Clipping Widget (currently in beta)
iFrame Widget (currently in beta)
Files Widget
CCM Widget
Atom / RSS Feed Widget
Chart Widget
More to come…
Background Information on TIMETOACT
Experience with and Offerings for
IBM Connections
and
Web Content Management Systems
TIMETOACT & Web Content Management
TIMETOACT has huge experience
with Intranets and Web Content
Management
First Domino based Web CMS in 1997
Development of the TIMETOWEB Web CMS
Many hundreds of web projects working with
internal communications and marketing
departments
Our Social Business
Implementation
Checklist
The ROOTS and FRUITS
of a Successful
Social Intranet
Implementationhttp://socialintranet.de
Social Software – Our Video (german only)https://www.youtube.com/watch?v=NBsvzwEoBJg
Success with IBM ConnectionsTIMETOACT provides many
Assets & Services for IBM Connections
Connections Administration Toolkit "CAT"Intuitive Interface for the Administration of Connections
Benefits
Web UI for administration and configuration of IBM Connections
No wsadmin commands
No XML editing
Analyze and fix user synchronization problems
No in depth WebSphere skills required
Eliminates the complexity of Connections administration
Speeds up handling of administrative tasks
Unveils the hidden treasures of Connections administration
Reduces costs of operating IBM Connections and TCO
Administer Connections from everywhere, even with your iPad ...
Herausforderungen im Intranet
Questions?
Thank you for your interest in our
Web Content Management
Extension for IBM Connections
