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Get Your Quality Kicks on Route 66 Arizona Health Care Association 2020 Convention & Expo Virtual Convention July 27–29, 2020 REGISTER HERE www.azhca.org
Transcript
Page 1: Arizona Health Care Association 2020 Convention & Expo€¦ · 2 | AHCA 2020 Convention & Expo Convention Highlights Pre-Convention Intensive: Earn 1.75 CEUs by attending the session

Get Your Quality Kicks on Route 66

Arizona Health Care Association

2020 Convention & Expo

Virtual ConventionJuly 27–29, 2020

REGISTER HERE

www.azhca.org

Page 2: Arizona Health Care Association 2020 Convention & Expo€¦ · 2 | AHCA 2020 Convention & Expo Convention Highlights Pre-Convention Intensive: Earn 1.75 CEUs by attending the session

2 | AHCA 2020 Convention & Expo

Convention Highlights Pre-Convention Intensive: Earn 1.75 CEUs by attending the session on Monday at 10:00am.

Exceptional Education: Enjoy top-notch speakers while earning up to 15.75 CEUs approved by the National Association of Long Term Care Administrator Boards (NAB), National Association of Activity Professionals Credentialing Center (NAAPCC) and Arizona Board of Nursing Care Institution Administrators and Assisted Living Facility Managers (NCIA).

Expo: Virtually visit over 100 business partners who provide cutting edge products and services.

Silent Auction: Support the Arizona Health Care Foundation by purchasing items from the exciting silent auction.

New This Year: Opening General Session on Monday at 1:00pm.

Remember your team when registering. This convention will benefit staff at every level of your organization, including:

• Skilled Nursing Administrators • Assisted Living Managers • Directors of Nursing • Owners/Operators • CNAs • Caregivers

• Social Workers • Nurses • Business Office Managers • Plant Managers • Activity Professionals • Dietary Personnel

Convention RegistrationRegistration Rates: The full convention rate includes admission to the education sessions and virtual expo on July 27-29. The one-day rate includes admission to the education sessions and virtual expo on Wednesday, July 29 only. *The pre-convention session on Monday, July 27, comes with an additional fee. Attendee Policy: Businesses or vendors who are not exhibitors, presenters, AHCA Board members, AHCA staff consultants, sponsors and/or licensed Nursing Home Administrators, Assisted Living Managers, or other staff of skilled nursing facilities or assisted living communities, may not attend the AHCA Convention. Photograph Policy: By registering for this event, you give permission to AHCA, or parties acting on behalf of AHCA, to take your photo, video, or other media and acknowledge that these photos, videos, or other media may be used by AHCA for any purpose related to its mission including educational and promotional uses. Cancellation/Refund Policy: If it is necessary to cancel your convention registration, you must send an email request to Frank Caruso at [email protected] by Friday, July 10, 2020. Phone cancellations will not be accepted. Cancellations on or before July 10 will entitle you to a full refund minus a $100.00 administrative fee. No refunds will be given for cancellations received after this date. No-Show Policy: Refunds will not be issued to participants who do not attend the convention, do not send a substitute, or do not cancel their registration by July 10 as stated above. Survey Policy: if you are notified of a DHS survey in your facility the week of or during the convention you will receive a full refund. Please notify AHCA as soon as possible if this occurs.

The Arizona Health Care Association welcomes you to the 2020 Annual Convention & Expo!

WE

LCO

ME

REGISTER HERE

Page 3: Arizona Health Care Association 2020 Convention & Expo€¦ · 2 | AHCA 2020 Convention & Expo Convention Highlights Pre-Convention Intensive: Earn 1.75 CEUs by attending the session

Ever since Merril Hoge

was eight years old, he

dreamed of being a

professional football

player. Growing up in

a small town in Idaho,

the goal seemed

unrealistic. But Merril didn’t just

dream about this goal. From that

young age, he used the words “Find A

Way” to take action to overcome any

obstacle and to attain any goal. Today,

as he continues to strive towards his

own goals, he also uses his Find A

Way philosophy as a parenting tool,

and challenges his children, Kori and

Beau, to Find A Way to achieve their

goals, overcome obstacles and take

ownership of their lives.

AHCA 2020 Convention & Expo | 3

KEN GRONBACHDemographer, Futurist, Generational Marketing Expert

MERRIL HOGEFormer NFL star with the Pittsburgh Steelers and Chicago Bears,

ESPN analyst and cancer survivor

FEATUR

ED SPEA

KER

SFEATU

RED

SPEAK

ERSROBYN BENINCASA

World Champion Adventure Racer

For the past 20 years, Robyn and her teammates have studied teambuilding, leadership and performance in the most extreme classrooms on Earth: the jungles of Borneo, the Himalayan peaks of Tibet, the epic brush fires of Southern California (just to name a few)!

It is through these harrowing, life affirming, and often hilarious experiences that Robyn has emerged with her unique perspective on what it takes to succeed against all odds and go the distance in any endeavor.

AMY DEEPsych RN Humorist

TYLER ENSLINMemory Expert

JAMI SNYDERDirector, Arizona Health Care Cost Containment System (AHCCCS)

Ken is an internationally respected demographer who has been able to forecast societal, commercial, economic, cultural and political phenomena with uncanny accuracy. Ken’s unusual blend of marketing savvy and common sense demography, based on twenty years of proprietary demographic study, set him apart.

SPEAKER BIOGRAPHY

Ken GronbachDemographer • Futurist • Genera�onal Marke�ng Expert

To learn more about Ken’s presenta�on and for booking informa�on,contact Elizabeth Gronbach • [email protected] • 860-918-0284

Sign up for Ken’s newsle�er @ kgcdirect.com

Gronbach caught almost everyone off guard with a wildly funny and fascina�ngpresenta�on. From start to finish, he had the audience in the palm of his hand.

Bryan Dahl, MCUL Informa�on Services

Contact Ken directly and stay in touch. @KenGronbachKGCDirect Kenneth Gronbach

Char�ng the Course through Demographic ChangeKenneth W. Gronbach is president of KGC Direct, LLC and is an interna�onally respected demographer who has been able to forecast societal, commercial, economic, cultural and poli�cal phenome-na with uncanny accuracy. Ken’s unusual blend of marke�ng savvy and common sense demography, based on twenty years of proprietary demographic study, set him apart. Ken keynotes all over the United States and does customized demographic research. You will find that Ken’s steadfast posi�on, that the United States is the best na�on on earth and his firm belief that the country’s best days are ahead, season his spirited presenta�ons with an unmistak-able pro-American enthusiasm.

Ken is the author of the current best-selling book The Age Curve: How To Profit from the Coming Demographic Storm. His first book, Common Census, the Counter-Intui�ve Guide

to Genera�onal Marke�ng, was released in 2005. Ken’s 2011 book Decades of Differ-ences: Making it Work is a comprehensive guide to coping with three genera�ons in the workforce. Ken’s newest book, Upside: Profi�ng from the Profound Demographic Shi�s Ahead, was published in April of 2017.

Come explore the common-sense, but very counterintui�ve and fascina�ng realm of demography. Let Ken Gronbach bring you into his world of coun�ng people. What na�ons are demographically doomed? How will the workforces change? What is the future of communica�ons? How will our children’s children get their educa�on? Will big data change marke�ng and branding forever? What is the fate of mass media? What countries and con�-nents are demographically posi�oned to excel? Learn this and more from Ken Gronbach’s presenta�on.

SPEAKER BIOGRAPHY

Ken GronbachDemographer • Futurist • Genera�onal Marke�ng Expert

To learn more about Ken’s presenta�on and for booking informa�on,

contact Elizabeth Gronbach • [email protected] • 860-918-0284

Sign up for Ken’s newsle�er @ kgcdirect.com

Gronbach caught almost everyone off guard with a wildly funny and fascina�ng

presenta�on. From start to finish, he had the audience in the palm of his hand.

Bryan Dahl, MCUL Informa�on Services

Contact Ken directly and stay in touch.@KenGronbach

KGCDirectKenneth Gronbach

Char�ng the Course through Demographic Change

Kenneth W. Gronbach is president of KGC

Direct, LLC and is an interna�onally

respected demographer who has been

able to forecast societal, commercial,

economic, cultural and poli�cal phenome-

na with uncanny accuracy. Ken’s unusual

blend of marke�ng savvy and common

sense demography, based on twenty years

of proprietary demographic study, set him

apart. Ken keynotes all over the United

States and does customized demographic

research. You will find that Ken’s steadfast

posi�on, that the United States is the best

na�on on earth and his firm belief that the

country’s best days are ahead, season his

spirited presenta�ons with an unmistak-

able pro-American enthusiasm.

Ken is the author of the current best-selling

book The Age Curve: How To Profit from the

Coming Demographic Storm. His first book,

Common Census, the Counter-Intui�ve Guide

to Genera�onal Marke�ng, was released in

2005. Ken’s 2011 book Decades of Differ-

ences: Making it Work is a comprehensive

guide to coping with three genera�ons in

the workforce. Ken’s newest book, Upside:

Profi�ng from the Profound Demographic

Shi�s Ahead, was published in April of 2017.

Come explore the common-sense, but

very counterintui�ve and fascina�ng realm

of demography. Let Ken Gronbach bring

you into his world of coun�ng people.

What na�ons are demographically

doomed? How will the workforces change?

What is the future of communica�ons?

How will our children’s children get their

educa�on? Will big data change marke�ng

and branding forever? What is the fate of

mass media? What countries and con�-

nents are demographically posi�oned to

excel? Learn this and more from Ken

Gronbach’s presenta�on.

SPEAKER BIOGRAPHY

Ken GronbachDemographer • Futurist • Genera�onal Marke�ng Expert

To learn more about Ken’s presenta�on and for booking informa�on,

contact Elizabeth Gronbach • [email protected] • 860-918-0284

Sign up for Ken’s newsle�er @ kgcdirect.com

Gronbach caught almost everyone off guard with a wildly funny and fascina�ng

presenta�on. From start to finish, he had the audience in the palm of his hand.

Bryan Dahl, MCUL Informa�on Services

Contact Ken directly and stay in touch.@KenGronbach

KGCDirectKenneth Gronbach

Char�ng the Course through Demographic Change

Kenneth W. Gronbach is president of KGC

Direct, LLC and is an interna�onally

respected demographer who has been

able to forecast societal, commercial,

economic, cultural and poli�cal phenome-

na with uncanny accuracy. Ken’s unusual

blend of marke�ng savvy and common

sense demography, based on twenty years

of proprietary demographic study, set him

apart. Ken keynotes all over the United

States and does customized demographic

research. You will find that Ken’s steadfast

posi�on, that the United States is the best

na�on on earth and his firm belief that the

country’s best days are ahead, season his

spirited presenta�ons with an unmistak-

able pro-American enthusiasm.

Ken is the author of the current best-selling

book The Age Curve: How To Profit from the

Coming Demographic Storm. His first book,

Common Census, the Counter-Intui�ve Guide

to Genera�onal Marke�ng, was released in

2005. Ken’s 2011 book Decades of Differ-

ences: Making it Work is a comprehensive

guide to coping with three genera�ons in

the workforce. Ken’s newest book, Upside:

Profi�ng from the Profound Demographic

Shi�s Ahead, was published in April of 2017.

Come explore the common-sense, but

very counterintui�ve and fascina�ng realm

of demography. Let Ken Gronbach bring

you into his world of coun�ng people.

What na�ons are demographically

doomed? How will the workforces change?

What is the future of communica�ons?

How will our children’s children get their

educa�on? Will big data change marke�ng

and branding forever? What is the fate of

mass media? What countries and con�-

nents are demographically posi�oned to

excel? Learn this and more from Ken

Gronbach’s presenta�on.

REGISTER HERE

Page 4: Arizona Health Care Association 2020 Convention & Expo€¦ · 2 | AHCA 2020 Convention & Expo Convention Highlights Pre-Convention Intensive: Earn 1.75 CEUs by attending the session

4 | AHCA 2020 Convention & Expo

MONDAY, JULY 27, 2020

PRE-CONVENTION

10:00 – 11:45am (1.75 CEUs)Pre-Convention Intensive

“Talk to the Hand” - Managing the Icon and Addressing Abuse and Neglect PreventionPamela Truscott, MSN, RN, DNS-CT, QCP, RAC-CT Senior Manager, Clinical and Regulatory Services, American Health Care Association

“Do no harm” is the unspoken motto for health care facilities across the country. However, CMS has pushed back with a concerted effort to identify skilled nursing facilities who have received an abuse tag to help educate the public on Nursing Home Compare. This session will explore the CMS imposed Stop Sign with Hand Icon, as well as review ways to prevent abuse and neglect from occurring in your center.

Sink or Swim - Navigating the Legal Waters in Long Term Care John Checkett, Attorney, Owner, The Checkett Law Firm, PLLC

David Cohen, Attorney, Managing Partner, Jones, Skelton & Hochuli, PLC

Learn about the legal issues of the day affecting both skilled nursing facilities and assisted living communities from nationally renowned legal experts, John Checkett and David Cohen. Learn tactics to avoid costly litigation and regulatory challenges, and strengthen your skills in investigations, mediation, documentation and management of administrative hearings and NCIA board summons.

Find A WayMerril Hoge, Former NFL Star, ESPN Analyst and cancer survivor

Guided by his philosophy, Find A Way, former NFL star with the Pittsburgh Steelers, cancer survivor and ESPN analyst, Merril Hoge will inspire you with his story of strength and perseverance in the face of adversity. You’ll hear his strategies for overcoming obstacles to achieve one’s goals from health and fitness, to concussion awareness and strategies for setting and attaining personal goals. Inspiring and empowering, Hoge delivers valuable and relevant insight on overcoming obstacles, the power of the mind and the body, and harnessing adversity to be the best version of one’s self.

Sponsored by: WJ Wealth Management

3:00 – 3:15pm - Break

3:15 – 4:00pm (.75 CEUs)The Critical Role of ALTCS in AHCCCSJami Snyder, Director, Arizona Health Care Cost Containment System (AHCCCS)

Director Snyder will present program components and data relating to ALTCS. She will also address trends, contractors, COVID-19 management, quality management, fraud prevention and more. This is an important opportunity to learn more about the major payer source in long term care, and Director Snyder’s vision for the future.

4:00 – 5:00pm (1 CEU)COVID-19 - Our Story, Our Struggles, Our SuccessA panel discussion featuring:

Matt Ham, Southwest Division VP, Life Care Centers of AmericaForrest Petersen, President, Ensign ServicesMason Hunter, President, Haven Health Group, Arizona

AG

ENDA

AG

ENDA

OPENING GENERAL SESSION1:00pm (1.25 CEUs)Welcome to Convention, Expo and Awards ProgramDavid Voepel, CEO, AHCA

Agenda as of 6/22/20

REGISTER HERE

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AHCA 2020 Convention & Expo | 5

BREAKOUT SESSIONS 2:00 – 3:15pm (1.25 CEUs)

When Stars Align: Understanding Plan Performance Measures and their Impact on Your Partnership Toby Hall, MA, CPHQ, VP, Quality ManagementBrian Grgurich, MSW, MPA, CPHQ, Medicare Clinical Quality ManagerUnitedHealthcare Community Plan

Learn more about what incentives drive the Managed Care Organizations (MCOs) and how they affect your facility. AHCCCS Plan Performance Measures will also be discussed and a CMS star “crosswalk” will be presented. Aligning incentives is critical to every partnership between providers and Plans. Better understanding of the language the Plans’ speak ensures your mutual success.

A Regulatory View of Medication Management in Assisted Living Cindy Graham, MA, Health Care Compliance ManagerTiffany Slater, MPH, Health Care Compliance ManagerArizona Department of Health Services

Medication administration is one of the most frequently cited deficiencies in assisted living surveys. Hear from the ADHS licensing team about how and why these citations occur and learn more about acceptable practices in medication management in assisted living settings.

Understanding the Role of CMTs in SNF Workforce DevelopmentCindy George, RN, BSN, Program Administrator, Arizona State Board of Nursing

Don’t miss this opportunity to hear the latest information about requirements for a Certified Medication Technician (CMT) program in your skilled nursing facility. Learn more about the rules, regulation and training associated with this prospect to strengthen your workforce.

Changes Needed for Dysphagia Diet and their Effects on PDPMLinda Crandall, RD, LD, CEO, Crandall Corporate Dietitians

This session will discuss how to address one of the most important dietary considerations - managing the dysphagia diet. You will learn about 1) IDDSI framework; 2) current NDD diets and liquids vs. IDDSI diets and liquids; 3) food and liquid levels descriptions for IDDSI; 4) testing methods; and 5) the implementation process.

TUESDAY, JULY 28, 2020

GENERAL SESSION 9:00 – 10:15am (1.25 CEUs)Charting the Course through Demographic ChangeKen Gronbach, Demographer, Futurist, Generational Marketing Expert

Come explore the common sense, but very counter-intuitive and fascinating realm of demography. Let Ken Gronbach bring you into his world of counting people. Ken is a marketer who has immersed himself in nineteen years of proprietary demographic research. His understanding of worldwide demographics, fertility, migration, aging, immigration and dying have enabled him to forecast societal, political, economic, cultural and commercial phenomena with uncanny accuracy. What nations are demographically doomed? How will the workforces change? What is the future of communications? How will our children’s children get their education? Will big data change marketing and branding forever? What is the fate of mass media? What countries and continents are demographically positioned to excel. Don’t miss it!

Sponsored by: Maricopa Ambulance

10:15 – 10:30am - Break

10:30 – 11:45am (1.25 CEUs)CNA/Caregiver HeroesLori Porter, CEO and Lisa Sweet, RN, Chief Clinical Officer, National Association of Health Care Assistants (NAHCA)

There are heroes among us and many proudly work on the front lines of skilled nursing and assisted living. Be inspired by these amazing role models and hear from the founders of the National Association of Health Care Assistants and Arizona’s own CNA/Caregiver leaders serving in the AHCA Careforce Academy program.

11:45am – 2:00pmLunch, Expo & Opening of 21st Annual Silent Auction

REGISTER HERE

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6 | AHCA 2020 Convention & Expo

WEDNESDAY, JULY 29, 2020

8:00 – 9:00am (1 CEU) Annual Membership Meeting and Board Elections

GENERAL SESSION 9:00 – 10:15am (1.25 CEUs)Mastering Your MemoryTyler Enslin, Memory Expert

The human brain possesses an incredible amount of power to store and recall information, but most people are never taught how to fully access this ability. In this fun and highly engaging training program you will learn unique and exciting methods to increase your memory skills to extraordinary levels. Most importantly, discover how to use these new skills in daily life. Instantly recalling people’s names, giving presentations without notes, and improved mental organization are just a few of the practical benefits from this intriguing program.

10:15 – 10:30am - Break

BREAKOUT SESSIONS 10:30 – 11:45am (1.25 CEUs)

Owning the Outcomes: At the Intersection of Quality, Finance and Operations Chad Kunze, CPA, Principal-Health Care Jesse Howell, CPA, Manager-Health Care CLA (CliftonLarsonAllen)

This session will analyze the correlation between quality outcomes, survey results, and the financial and operational performance by utilizing Medicare cost report data and quality metrics available on Nursing Home Compare, commercial websites (such as TSI), and LTC Trend Tracker. Based upon this information, we will offer suggestions for analyzing the quality metrics at your facility and the financial and operational changes that can be made to impact quality outcomes.

Value Based ContractingBrian O’Sullivan, MBA, President, The O’Sullivan Group

Reimbursement rates are being driven by clinical performance measures and outcomes. However, there is not much consensus on definitions or terms. In this session, we will define what “value based” means and will discuss how SNFs and post-acute systems can prepare to engage and succeed in value based reimbursement. We will explore emerging models that provide strategic opportunities.

ALTCS Case Studies: Slashing Bad DebtR. Tyler White, JD, MPP, JacksonWhite Attorneys at Law

Bad debt and ALTCS pending cases can significantly impact a facility’s financial viability. Learn about the importance of acting instead of reacting when it comes to managing these situations. Strategies for being proactive in the admission process will be a key focus of this session.

Common Life Safety Issues and Strategies for Survey Success Stan Szpytek, President, Fire and Life Safety, Inc.

Life Safety and Emergency Preparedness compliance doesn’t happen by accident. This session will focus on the common deficiencies and strategies needed to help ensure compliance with emphasis on good documentation practices that can help promote positive survey success.

3:15 – 3:30pm - Break

GENERAL SESSION 3:30 – 5:00pm (1.5 CEUs) Leading Through ChangeRobyn Benincasa, World Champion Adventure Racer

Robyn is a San Diego firefighter, World Champion Adventure Racer, 3x Guinness World Record kayaker, 10x Ironman triathlete, New York Times bestselling author, proud owner of two bionic metal hips, and the Founder and CEO of The 501c3 Project Athena Foundation, which helps survivors live an adventurous dream as part of their recovery. You’ll walk away with easily applied leadership skills that will help shatter the norm, see challenges versus roadblocks, and inspire your teammates to once again see a future full of possibilities.

REGISTER HERE

Page 7: Arizona Health Care Association 2020 Convention & Expo€¦ · 2 | AHCA 2020 Convention & Expo Convention Highlights Pre-Convention Intensive: Earn 1.75 CEUs by attending the session

Effective Leadership in Assisted LivingCharles Villafranca, DHA(ABD), MSHA/HM, FACHCA, President, AZ State NCIA/ALFM BoardThe presentation will be an overview of evidence-based leadership approaches to aid leaders in attracting, retaining, and growing a positive team of dedicated professionals to care for those in our assisted living communities. Leadership development is key to our success and this is an opportunity to build your leadership IQ.

Managing IncontinenceRon Krinn, BSN, BA, RN, CWOCN, Regional Clinical Specialist, Medline Industries Inc.

We will explore incontinence and skin care breakdown, and discuss how to make prevention a team effort. This session will address the fundamentals of incontinence including special patient populations, and focuses on the three pillars of prevention, intervention, and treatment. Best practices will also be addressed.

PDPM and Nutrition: Maximizing ResourcesAnna de Jesus, MBA, RDN, PresidentBrittany Gill, RDN, Nutrition SupervisorNutrition Alliance, LLC

PDPM identifies various areas of nutrition related diagnosis that may better serve residents and increase reimbursement. This presentation will discuss this diagnosis and additionally address malnutrition. Physically assessing a resident (with a nutrition focused physical exam) will be demonstrated to strengthen the diagnosis of malnutrition. Best practices will also be discussed.

Developing a Successful Activity Program in Behavioral CareDiane Mockbee, BS, AC-BC, Director of Operations, National Association of Activity Professionals Credentialing Center (NAAPCC)

This session will focus on creating engaging activities in facilities serving the geropsychiatric (non-dementia) population. The unique characteristics of individuals with mental health disorders served in long term care calls for a new and different model of resident engagement. Meaningful activities are especially important in deterring resident to resident altercations and they offer an opportunity to enhance quality of life.

AHCA 2020 Convention & Expo | 7

Creating Strategic Partnerships with Hospitals and Post-Acute Partners Jim Miles, JD, Shareholder, Greenberg Traurig, LLP

Hospitals are a significant ally in the post-acute partnership continuum. Learn more about how to be strategic in your interactions with potential care partners - both upstream and downstream - and understand what factors are essential in successful collaboration.

First Responder CollaborationFire Chief Tom Shannon and Deputy Fire Chief Jim Ford, Scottsdale Fire Department

This presentation will focus on what it takes to work with first responders on emergency preparedness and other collaboration opportunities. Don’t miss this session because this partnership is critical to your success.

11:45am – 2:00pm

Lunch, Expo & Conclusion of Silent Auction

BREAKOUT SESSIONS 2:00 – 3:15pm (1.25 CEUs)

Understanding and Managing Your 5-Star RatingKay Huff, RN, Director of Quality and Regulatory Services, AHCA

Sylvia Balistreri, RN, BSN, Quality and Regulatory Consultant, KC Pagels & Associates

The CMS 5-Star SNF rating system has undergone many changes in the last few years. The importance of it continues to grow with both consumers and payer partners. Learn more about the technical aspects of your rating and discover strategies for improvement.

The Nudge Theory: Transforming Dementia Care through Innovation and Empowerment in Assisted Living SettingsJuliet Kerlin, Director, Program and Research Partnerships, iN2L - It’s Never Too Late

Senior living professionals face a myriad of challenges, but nonetheless, continue to aspire to connect with the people in their care. This session will help you create organizational cultures that embrace pioneering educational methods and technological solutions to improve the care and well-being of elders.

Get YourQuality Kicks on Route 66

REGISTER HERE

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8 | AHCA 2020 Convention & Expo

Strategies for Successful Employee TerminationSean J. Quinn, Esq., Partner, PhoenixBarbara A. Grandjean, Esq., Partner, Denver HuschBlackwell

This session will address the current climate and hot topics related to employer liability in disciplining and terminating employees in long term care. The speakers will present best practices for mitigating legal risk, conducting internal investigations, and limiting liability under state and federal employment laws, including discrimination, retaliation, and Arizona’s paid sick time requirements.

Crisis Communication – How to Manage Communication in a Disaster Jeanine L’Ecuyer, President, L’Ecuyer Communications

Communication with residents, families and the community at large during a disaster presents both a challenge and an opportunity. This proved to be important during the COVID-19 crisis. Learn tactics to get ahead of the game and formulate a confident message and strategy to ensure the protection of the vulnerable elders we serve.

3:15 – 3:30pm - Break

CLOSING GENERAL SESSION3:30 – 5:00pm (1.5 CEUs)Remember Your Power-Amy Dee Speaks “Nurse” Amy Dee, Psych RN Humorist

Drawing on her career as a psych RN, Amy turns advanced behavioral science into practical “retrain your brain” techniques for keeping negative thoughts from creating crazy-toxic emotions and situations at home and at work. From interacting with difficult patients and coworkers, to coping with the epidemic overload of paperwork, processes, bed pans and long hours, she has a genius for using humor to reveal our profound power to stay sane by making small, personal choices each day that wind up changing everything!

Infection Prevention & Control: The Fast Lane to Success! Buffy Lloyd-Krejci, DrPH, MS, CIC, CEO/Infectious Disease Specialist, IPC Well

This interactive presentation will discuss the role of the infection preventionist. Topics that will be covered include surveillance and reporting, antimicrobial stewardship, standard and transmission-based precautions, vaccinations, occupational health, environmental services, and water management. The presentation will outline the basics to better fulfilling the IP roles and provide actionable resources for healthcare workers.

Identifying Disordered Eating Behaviors in the ElderlyStephanie Sanchez, RD, CNSC, Regional Vice President, Nutrition Alliance, LLC

Many older adults entering facilities have a history of disordered eating behaviors and patterns or a diagnosis of an eating disorder. This session will review the diagnostic criteria, statistics and types of treatments available. Various behaviors and patterns will be outlined. Strategies and best practices on how to intervene and manage these challenges will also be presented.

Communicating with Families: Going Beyond Just Notification of Change In Condition Paige Hector, LMSW, Clinical Educator, Paige Ahead Healthcare & Consulting

Staff members communicate with families throughout each day from a simple “Hello, how are you?” to reporting a change of condition. Information is shared between families, residents and staff. Sometimes information sharing is done well and at other times, it falls short and may lead to miscommunication. With coaching and support, staff can be confident in their communication skills and leadership can rest easier knowing risk is being managed. This session will address specific strategies to collaborate with families for successful resident outcomes.

REGISTER HERE

Get YourQuality Kicks on Route 66

Page 9: Arizona Health Care Association 2020 Convention & Expo€¦ · 2 | AHCA 2020 Convention & Expo Convention Highlights Pre-Convention Intensive: Earn 1.75 CEUs by attending the session

AHCA 2019 Convention & Expo | 9

Silver SponsorsDevon Gables Rehabilitation CenterFire and Life Safety, Inc.Foothills Rehabilitation CenterWindsor Austin House Assisted LivingWindsor Encanto Palms, LLCWindsor Maryland Gardens Care Center, LLCWindsor Palm Valley Rehabilitation and Care Center, LLCWindsor Ridgecrest, LLCWJ Wealth Management

Bronze SponsorsBenefitResultsCreative Care, Inc.Five Star Senior Living: Pueblo Norte Senior Living Community The Forum at Desert Harbor The Forum at Tucson Jones, Skelton & Hochuli, PLCNod SpecialistsSaliba’s Extended Care Pharmacy, a Guardian PharmacyThe Checkett Law Firm, PLLCVIC the PICCView Point Senior Care

Principal SponsorsBOK FinancialHealthcare Systems & ServicesIt’s All About Satellites!Lovitt & TouchéManagement Southwest Inc.Spectrum Pharmacy of Arizona

Get YourQuality Kicks on Route 66

SPONSORSDiamond

Platinum

Gold

Sponsors as of 6/22/20

REGISTER HERE

Page 10: Arizona Health Care Association 2020 Convention & Expo€¦ · 2 | AHCA 2020 Convention & Expo Convention Highlights Pre-Convention Intensive: Earn 1.75 CEUs by attending the session

AB Healthcare Solutions

Advantage Surgical & Wound Care

Alliance Purchasing Network

American Medical Technologies

APS Solutions for Business

Aspen Infusion

Bandera Healthcare

Banner University Health Plans

Basic American Medical Products

BenefitResults

Burns Pest Elimination

Central Clinical Labs

Channel Choice

Cintas

Comprehensive Mobile Care

Consonus Healthcare

Coronado Dental Services

Covenant Alliance Rehab

Covenant Home Health

Crandall Corporate Dietitians

ECD Systems

Encore Rehabilitation Services

Entech Medical

Essity HMS North America

Ethos Evacuation Strategies, LLC

Functional Pathways

Gale Healthcare Solutions

Genesis Healthcare

Genesis Rehab Services

GeriPro, Inc.

Haven Health Group

Health Lift of Arizona

Heartland Pharmacy

10 | AHCA 2020 Convention & Expo

Heritage Lane Behavioral Assisted Living

Hippo Sak

Homewatch CareGivers

Hospice of the Valley

Hospice of the West

HPSI Purchasing Services

HuschBlackwell

Independence Rehab

Infinity Rehab

Innovatix

Intalere

Intelligrated Communications Inc.

It’s All About Satellites

JacksonWhite Attorneys at Law

Johnson Financial Group

Korman Healthcare

Life Care Centers of America

Lovitt & Touche

Maricopa Ambulance

McKesson Medical Surgical

Medline Industries Inc.

Medstar Medical Transport - Phoenix

Mercy Care

Mobile Dentistry

National Datacare Corp

Nod Specialists

Nutricia

Optum

Pacific Mobile Diagnostics

Paychex

Pharmcare USA

Pharmerica

Phoenix EI Transportation, Inc.

Phoenix Vascular Access, LLC

PointClickCare

Polaris Group

PopHealthCare

Preferred Podiatry Group

Rapid Ray/Rapid Lab

RehabCare Group

RestorationHQ

Safety Drugs

Saliba’s Extended Care Pharmacy, a Guardian Company

SchedulePop

Schetky Northwest Sales

Select Rehabilitation

ServiceTrac

Simply Thick

Sonora Quest Laboratories

SRX

StateServ-Hospicelink

Sysco Arizona

Titan Restoration of AZ

TridentUSA Health Services

Trumpet, Inc.

Umano Medical

UnitedHealthcare Community Plans

United Wound Healing

US-Bio Clean

VIC the PICC

Your Patient Boards

Diamond Sponsors = red Platinum Sponsors = blue Gold Sponsors = yellow

EX

HIB

ITO

RS

EX

HIB

ITO

RS

Exhibitorsas of

6/22/20

REGISTER HERE

Page 11: Arizona Health Care Association 2020 Convention & Expo€¦ · 2 | AHCA 2020 Convention & Expo Convention Highlights Pre-Convention Intensive: Earn 1.75 CEUs by attending the session

2020 Convention & ExpoAlternate forms of registration: mail or fax to Arizona Health Care Association1440 E. Missouri Ave., Suite C-102, Phoenix, AZ 85014 | Phone: (602) 265-5331 | Fax: (602) 265-4401

July 27–29, 2020

Preferred method of registration is online

www.azhca.org

Diamond Sponsors = red Platinum Sponsors = blue Gold Sponsors = yellow

Get YourQuality Kicks on Route 66REGISTER HERE

Full convention registration fees include breakfast and lunch on Tuesday and Wednesday, as well as snacks during all breaks. Fees are based on staff from one facility in one location. Central office staff associated with a multi-facility sponsor or other agency may similarly register under the fees noted above.

Type of Payment: q Check Enclosed q Credit Card

Please note: Payments must be received by July 10, 2020

For Credit Card Payments Only Type of Credit Card q Visa q Master Card q American Express

Credit Card #___________________________________________________________ Expiration Date ___________________ Print Name as it appears on card_______________________________________________ Sec. Code _________________Signature _________________________________________________________________________________________________

Please note, all those registering for this convention agree to abide by the terms of registration listed on page 8 of this registration brochure.

PLEASE LIST INFORMATION AS YOU WANT IT TO APPEAR IN THE ON-SITE MATERIALS:

Facility Name____________________________________________________________________ AHCA Member? Y / N

Address __________________________________________________________________________________________________

City______________________________________________________________ State_________________ Zip ____________

Phone_____________________________________________ Email _________________________________________________

First Person Attending _____________________________ Title_________________ Email ___________________________

Additional Person Attending _______________________ Title_________________ Email ___________________________

Additional Person Attending _______________________ Title_________________ Email ___________________________

Duplicate this form for additional people attending

Convention Registration Fees

Registration Fee # AHCA Member Non-Member Total/Item

Pre-Convention Intensive (Mon AM) $60/person $85/person Abuse and Neglect Prevention Pre-Convention Intensive (Mon AM) $60/person $85/person Navigating the Legal Waters in LTC

Full Convention (Monday, Tuesday, Wednesday) FEES ARE BASED ON STAFF FROM ONE FACILITY IN ONE LOCATION

Registrants 1 through 4 Pay $350/person $665/person Registrants 5 through 9 Pay $245/person $435/person

Registrants 10 Plus $215/person $380/person

Workshop Presenter $245/person $245/person Wednesday Only (ONE DAY RATE) $150/person $250/person

Total Due:

Page 12: Arizona Health Care Association 2020 Convention & Expo€¦ · 2 | AHCA 2020 Convention & Expo Convention Highlights Pre-Convention Intensive: Earn 1.75 CEUs by attending the session

Arizona Health Care Association1440 E. Missouri Ave., Suite C-102Phoenix, AZ 85014

www.azhca.org

2020 Convention & ExpoJuly 27–29, 2020 | Virtual Convention

REGISTER HERE


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