Get Your Quality Kicks on Route 66
Arizona Health Care Association
2020 Convention & Expo
Virtual ConventionJuly 27–29, 2020
REGISTER HERE
www.azhca.org
2 | AHCA 2020 Convention & Expo
Convention Highlights Pre-Convention Intensive: Earn 1.75 CEUs by attending the session on Monday at 10:00am.
Exceptional Education: Enjoy top-notch speakers while earning up to 16.25 CEUs, approved by the National Association of Long Term Care Administrator Boards (NAB),National Association of Activity Professionals Credentialing Center (NAAPCC) and Arizona Board of Nursing Care Institution Administrators and Assisted Living Facility Managers (NCIA).
Expo: Virtually visit over 100 business partners who provide cutting edge products and services.
Silent Auction: Support the Arizona Health Care Foundation by purchasing items from the exciting silent auction.
New This Year: Opening General Session on Monday at 1:00pm.
Remember your team when registering. This convention will benefit staff at every level of your organization, including:
• Skilled Nursing Administrators • Assisted Living Managers • Directors of Nursing • Owners/Operators • CNAs • Caregivers
• Social Workers • Nurses • Business Office Managers • Plant Managers • Activity Professionals • Dietary Personnel
Convention RegistrationIncluded in the Registration Fee: A full convention registration includes admission to the Expo, all education sessions. A one-day registration includes admission to Tuesday’s Expo and all education sessions on that day. Attendee Policy: Businesses or vendors who are not exhibitors, presenters, AHCA Board members, AHCA staff consultants, sponsors and/or licensed Nursing Home Administrators, Assisted Living Managers, or other staff of skilled nursing facilities or assisted living communities, may not attend the AHCA Convention. Photograph Policy: By registering for this event, you give permission to AHCA, or parties acting on behalf of AHCA, to take your photo, video, or other media and acknowledge that these photos, videos, or other media may be used by AHCA for any purpose related to its mission including educational and promotional uses.
The Arizona Health Care Association welcomes you to the 2020 Annual Convention & Expo!
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www.azhca.org
REGISTER HERE
Ever since Merril Hoge
was eight years old, he
dreamed of being a
professional football
player. Growing up in
a small town in Idaho,
the goal seemed
unrealistic. But Merril didn’t just
dream about this goal. From that
young age, he used the words “Find A
Way” to take action to overcome any
obstacle and to attain any goal. Today,
as he continues to strive towards his
own goals, he also uses his Find A
Way philosophy as a parenting tool,
and challenges his children, Kori and
Beau, to Find A Way to achieve their
goals, overcome obstacles and take
ownership of their lives.
AHCA 2020 Convention & Expo | 3
KEN GRONBACHDemographer, Futurist, Generational Marketing Expert
MERRIL HOGEFormer NFL star with the Pittsburgh Steelers and Chicago Bears,
ESPN analyst and cancer survivor
FEATUR
ED SPEA
KER
SFEATU
RED
SPEAK
ERSROBYN BENINCASA
World Champion Adventure Racer
For the past 20 years, Robyn and her teammates have studied teambuilding, leadership and performance in the most extreme classrooms on Earth: the jungles of Borneo, the Himalayan peaks of Tibet, the epic brush fires of Southern California (just to name a few)!
It is through these harrowing, life affirming, and often hilarious experiences that Robyn has emerged with her unique perspective on what it takes to succeed against all odds and go the distance in any endeavor.
AMY DEEPsych RN Humorist
TYLER ENSLINMemory Expert
JAMI SNYDERDirector, Arizona Health Care Cost Containment System (AHCCCS)
Ken is an internationally respected demographer who has been able to forecast societal, commercial, economic, cultural and political phenomena with uncanny accuracy. Ken’s unusual blend of marketing savvy and common sense demography, based on twenty years of proprietary demographic study, set him apart.
SPEAKER BIOGRAPHY
Ken GronbachDemographer • Futurist • Genera�onal Marke�ng Expert
To learn more about Ken’s presenta�on and for booking informa�on,contact Elizabeth Gronbach • [email protected] • 860-918-0284
Sign up for Ken’s newsle�er @ kgcdirect.com
Gronbach caught almost everyone off guard with a wildly funny and fascina�ngpresenta�on. From start to finish, he had the audience in the palm of his hand.
Bryan Dahl, MCUL Informa�on Services
Contact Ken directly and stay in touch. @KenGronbachKGCDirect Kenneth Gronbach
Char�ng the Course through Demographic ChangeKenneth W. Gronbach is president of KGC Direct, LLC and is an interna�onally respected demographer who has been able to forecast societal, commercial, economic, cultural and poli�cal phenome-na with uncanny accuracy. Ken’s unusual blend of marke�ng savvy and common sense demography, based on twenty years of proprietary demographic study, set him apart. Ken keynotes all over the United States and does customized demographic research. You will find that Ken’s steadfast posi�on, that the United States is the best na�on on earth and his firm belief that the country’s best days are ahead, season his spirited presenta�ons with an unmistak-able pro-American enthusiasm.
Ken is the author of the current best-selling book The Age Curve: How To Profit from the Coming Demographic Storm. His first book, Common Census, the Counter-Intui�ve Guide
to Genera�onal Marke�ng, was released in 2005. Ken’s 2011 book Decades of Differ-ences: Making it Work is a comprehensive guide to coping with three genera�ons in the workforce. Ken’s newest book, Upside: Profi�ng from the Profound Demographic Shi�s Ahead, was published in April of 2017.
Come explore the common-sense, but very counterintui�ve and fascina�ng realm of demography. Let Ken Gronbach bring you into his world of coun�ng people. What na�ons are demographically doomed? How will the workforces change? What is the future of communica�ons? How will our children’s children get their educa�on? Will big data change marke�ng and branding forever? What is the fate of mass media? What countries and con�-nents are demographically posi�oned to excel? Learn this and more from Ken Gronbach’s presenta�on.
SPEAKER BIOGRAPHY
Ken GronbachDemographer • Futurist • Genera�onal Marke�ng Expert
To learn more about Ken’s presenta�on and for booking informa�on,
contact Elizabeth Gronbach • [email protected] • 860-918-0284
Sign up for Ken’s newsle�er @ kgcdirect.com
Gronbach caught almost everyone off guard with a wildly funny and fascina�ng
presenta�on. From start to finish, he had the audience in the palm of his hand.
Bryan Dahl, MCUL Informa�on Services
Contact Ken directly and stay in touch.@KenGronbach
KGCDirectKenneth Gronbach
Char�ng the Course through Demographic Change
Kenneth W. Gronbach is president of KGC
Direct, LLC and is an interna�onally
respected demographer who has been
able to forecast societal, commercial,
economic, cultural and poli�cal phenome-
na with uncanny accuracy. Ken’s unusual
blend of marke�ng savvy and common
sense demography, based on twenty years
of proprietary demographic study, set him
apart. Ken keynotes all over the United
States and does customized demographic
research. You will find that Ken’s steadfast
posi�on, that the United States is the best
na�on on earth and his firm belief that the
country’s best days are ahead, season his
spirited presenta�ons with an unmistak-
able pro-American enthusiasm.
Ken is the author of the current best-selling
book The Age Curve: How To Profit from the
Coming Demographic Storm. His first book,
Common Census, the Counter-Intui�ve Guide
to Genera�onal Marke�ng, was released in
2005. Ken’s 2011 book Decades of Differ-
ences: Making it Work is a comprehensive
guide to coping with three genera�ons in
the workforce. Ken’s newest book, Upside:
Profi�ng from the Profound Demographic
Shi�s Ahead, was published in April of 2017.
Come explore the common-sense, but
very counterintui�ve and fascina�ng realm
of demography. Let Ken Gronbach bring
you into his world of coun�ng people.
What na�ons are demographically
doomed? How will the workforces change?
What is the future of communica�ons?
How will our children’s children get their
educa�on? Will big data change marke�ng
and branding forever? What is the fate of
mass media? What countries and con�-
nents are demographically posi�oned to
excel? Learn this and more from Ken
Gronbach’s presenta�on.
SPEAKER BIOGRAPHY
Ken GronbachDemographer • Futurist • Genera�onal Marke�ng Expert
To learn more about Ken’s presenta�on and for booking informa�on,
contact Elizabeth Gronbach • [email protected] • 860-918-0284
Sign up for Ken’s newsle�er @ kgcdirect.com
Gronbach caught almost everyone off guard with a wildly funny and fascina�ng
presenta�on. From start to finish, he had the audience in the palm of his hand.
Bryan Dahl, MCUL Informa�on Services
Contact Ken directly and stay in touch.@KenGronbach
KGCDirectKenneth Gronbach
Char�ng the Course through Demographic Change
Kenneth W. Gronbach is president of KGC
Direct, LLC and is an interna�onally
respected demographer who has been
able to forecast societal, commercial,
economic, cultural and poli�cal phenome-
na with uncanny accuracy. Ken’s unusual
blend of marke�ng savvy and common
sense demography, based on twenty years
of proprietary demographic study, set him
apart. Ken keynotes all over the United
States and does customized demographic
research. You will find that Ken’s steadfast
posi�on, that the United States is the best
na�on on earth and his firm belief that the
country’s best days are ahead, season his
spirited presenta�ons with an unmistak-
able pro-American enthusiasm.
Ken is the author of the current best-selling
book The Age Curve: How To Profit from the
Coming Demographic Storm. His first book,
Common Census, the Counter-Intui�ve Guide
to Genera�onal Marke�ng, was released in
2005. Ken’s 2011 book Decades of Differ-
ences: Making it Work is a comprehensive
guide to coping with three genera�ons in
the workforce. Ken’s newest book, Upside:
Profi�ng from the Profound Demographic
Shi�s Ahead, was published in April of 2017.
Come explore the common-sense, but
very counterintui�ve and fascina�ng realm
of demography. Let Ken Gronbach bring
you into his world of coun�ng people.
What na�ons are demographically
doomed? How will the workforces change?
What is the future of communica�ons?
How will our children’s children get their
educa�on? Will big data change marke�ng
and branding forever? What is the fate of
mass media? What countries and con�-
nents are demographically posi�oned to
excel? Learn this and more from Ken
Gronbach’s presenta�on.
REGISTER HERE
4 | AHCA 2020 Convention & Expo
MONDAY, JULY 27, 2020
PRE-CONVENTION9:00am Pre-Convention RegistrationSeparate fee
10:00 – 11:45am (1.75 CEUs)Pre-Convention Intensive
“Talk to the Hand” - Managing the Icon and Addressing Abuse and Neglect PreventionPamela Truscott, MSN, RN, QCP, DNS-CT, RAC-CT Senior Manager, Clinical and Regulatory Services, American Health Care Association
“Do no harm” is the unspoken motto for health care facilities across the country. However, CMS has pushed back with a concerted effort to identify skilled nursing facilities who have received an abuse tag to help educate the public on Nursing Home Compare. This session will explore the CMS imposed Stop Sign with Hand Icon, as well as review ways to prevent abuse and neglect from occurring in your center.
Sink or Swim - Navigating the Legal Waters in Long Term Care John Checkett, Attorney, Owner, The Checkett Law Firm, PLLC
David Cohen, Attorney, Managing Partner, Jones, Skelton & Hochuli, PLC
Learn about the legal issues of the day affecting both skilled nursing facilities and assisted living communities from nationally renowned legal experts, John Checkett and David Cohen. Learn tactics to avoid costly litigation and regulatory challenges, and strengthen your skills in investigations, mediation, documentation and management of administrative hearings and NCIA board summons.
11:45am – 1:00pm - Lunch (Pre-Convention attendees only)
Find A WayMerril Hoge, Former NFL Star, ESPN Analyst and cancer survivor
Guided by his philosophy, Find A Way, former NFL star with the Pittsburgh Steelers, cancer survivor and ESPN analyst, Merril Hoge will inspire you with his story of strength and perseverance in the face of adversity. You’ll hear his strategies for overcoming obstacles to achieve one’s goals from health and fitness, to concussion awareness and strategies for setting and attaining personal goals. Inspiring and empowering, Hoge delivers valuable and relevant insight on overcoming obstacles, the power of the mind and the body, and harnessing adversity to be the best version of one’s self.
Sponsored by: WJ Wealth Management
3:00 – 3:15pm - Break
3:15 – 4:00pm (.75 CEUs)The Critical Role of ALTCS in AHCCCSJami Snyder, Director, Arizona Health Care Cost Containment System (AHCCCS)
Director Snyder will present program components and data relating to ALTCS. She will also address trends, contractors, COVID-19 management, quality management, fraud prevention and more. This is an important opportunity to learn more about the major payer source in long term care, and Director Snyder’s vision for the future.
4:00 – 5:00pm (1 CEU)COVID-19 - Our Story, Our Struggles, Our SuccessA panel discussion featuring:
Matt Ham, Southwest Division VP, Life Care Centers of AmericaForrest Petersen, President, Ensign ServicesMason Hunter, President, Haven Health Group, Arizona
5:00 – 6:30pmOpening Reception Hosted by AHCA Board - All are Welcome
AG
ENDA
AG
ENDA
OPENING GENERAL SESSION1:00pm (1.25 CEUs)Welcome to Convention, Expo and Awards ProgramDavid Voepel, CEO, AHCA
Agenda as of 6/10/20
REGISTER HERE
AHCA 2020 Convention & Expo | 5
BREAKOUT SESSIONS 2:00 – 3:15pm (1.25 CEUs)
When Stars Align: Understanding Plan Performance Measures and their Impact on Your Partnership Toby Hall, MA, CPHQ, VP, Quality ManagementBrian Grgurich, MSW, MPA, CPHQ, Medicare Clinical Quality ManagerUnitedHealthcare Community Plan
Learn more about what incentives drive the Managed Care Organizations (MCOs) and how they affect your facility. AHCCCS Plan Performance Measures will also be discussed and a CMS star “crosswalk” will be presented. Aligning incentives is critical to every partnership between providers and Plans. Better understanding of the language the Plan’s speak ensures your mutual success.
A Regulatory View of Medication Management in Assisted Living Cindy Graham, MA, Health Care Compliance ManagerTiffany Slater, MPH, Health Care Compliance ManagerArizona Department of Health Services
Medication administration is one of the most frequently cited deficiencies in assisted living surveys. Hear from the ADHS licensing team about how and why these citations occur and learn more about acceptable practices in medication management in assisted living settings.
Understanding the Role of CMTs in SNF Workforce DevelopmentCindy George, RN, BSN, Nurse Practice Consultant - Education, Arizona State Board of Nursing
Don’t miss this opportunity to hear the latest information about requirements for a Certified Medication Technician (CMT) program in your skilled nursing facility. Learn more about the rules, regulation and training associated with this prospect to strengthen your workforce.
Changes Needed for Dysphagia Diet and their Effects on PDPMLinda Crandall, RD, LD, CEO, Crandall Corporate Dietitians
This session will discuss how to address one of the most important dietary considerations - managing the dysphagia diet. You will learn about 1) IDDSI framework; 2) current NDD diets and liquids vs. IDDSI diets and liquids; 3) food and liquid levels descriptions for IDDSI; 4) testing methods; and 5) the implementation process.
TUESDAY, JULY 28, 2020
6:30 – 9:00am - BreakfastSponsored by: The Checkett Law Firm, PLLC
GENERAL SESSION 9:00 – 10:15am (1.25 CEUs)Charting the Course through Demographic ChangeKen Gronbach, Demographer, Futurist, Generational Marketing Expert
Come explore the common sense, but very counter-intuitive and fascinating realm of demography. Let Ken Gronbach bring you into his world of counting people. Ken is a marketer who has immersed himself in nineteen years of proprietary demographic research. His understanding of worldwide demographics, fertility, migration, aging, immigration and dying have enabled him to forecast societal, political, economic, cultural and commercial phenomena with uncanny accuracy. What nations are demographically doomed? How will the workforces change? What is the future of communications? How will our children’s children get their education? Will big data change marketing and branding forever? What is the fate of mass media? What countries and continents are demographically positioned to excel. Don’t miss it!
Sponsored by: Maricopa Ambulance
10:15 – 10:30am - Break
10:30 – 11:45am (1.25 CEUs)CNA/Caregiver HeroesLori Porter, CEO and Lisa Sweet, RN, Chief Clinical Officer, National Association of Health Care Assistants (NAHCA)
There are heroes among us and many proudly work on the front lines of skilled nursing and assisted living. Be inspired by these amazing role models and hear from the founders of the National Association of Health Care Assistants and Arizona’s own CNA/Caregiver leaders serving in the AHCA Careforce Academy program.
11:45am – 2:00pmLunch, Expo & Opening of 21st Annual Silent Auction
REGISTER HERE
6 | AHCA 2020 Convention & Expo
WEDNESDAY, JULY 29, 2020
6:30 – 9:00am - BreakfastSponsored by: The Checkett Law Firm, PLLC
8:00 – 9:00am (1 CEU) AHCA Board Elections
GENERAL SESSION 9:00 – 10:15am (1.25 CEUs)Mastering Your MemoryTyler Enslin, Memory Expert
The human brain possesses an incredible amount of power to store and recall information, but most people are never taught how to fully access this ability. In this fun and highly engaging training program you will learn unique and exciting methods to increase your memory skills to extraordinary levels. Most importantly, discover how to use these new skills in daily life. Instantly recalling people’s names, giving presentations without notes, and improved mental organization are just a few of the practical benefits from this intriguing program.
10:15 – 10:30am - Break
BREAKOUT SESSIONS 10:30 – 11:45pm (1.25 CEUs)
Owning the Outcomes: At the Intersection of Quality, Finance and Operations Chad Kunze, CPA, Principal-Health Care Jesse Howell, CPA, Manager-Health Care CLA (CliftonLarsonAllen)
This session will analyze the correlation between quality outcomes, survey results, and the financial and operational performance by utilizing Medicare cost report data and quality metrics available on Nursing Home Compare, commercial websites (such as TSI), and LTC Trend Tracker. Based upon this information, we will offer suggestions for analyzing the quality metrics at your facility and the financial and operational changes that can be made to impact quality outcomes.
Value Based ContractingBrian O’Sullivan, MBA, President, The O’Sullivan Group
Reimbursement rates are being driven by clinical performance measures and outcomes. However, there is not much consensus on definitions or terms. In this session, we will define what ‘value based’ means and will discuss how SNFs and post-acute systems can prepare to engage and succeed in value based reimbursement. We will explore emerging models that provide strategic opportunities.
ALTCS Case Studies: Slashing Bad DebtR. Tyler White, JD, MPP, JacksonWhite Attorneys at Law
Bad debt and ALTCS pending cases can significantly impact a facility’s financial viability. Learn about the importance of acting instead of reacting when it comes to managing these situations. Strategies for being proactive in the admission process will be a key focus of this session.
Common Life Safety Issues and Strategies for Survey Success Stan Szpytek, President, Fire and Life Safety, Inc.
Life Safety and Emergency Preparedness compliance doesn’t happen by accident. This session will focus on the common deficiencies and strategies needed to help ensure compliance with emphasis on good documentation practices that can help promote positive survey success.
3:15 – 3:30pm - Break
GENERAL SESSION 3:30 – 5:00pm (1.5 CEUs) Leading Through ChangeRobyn Benincasa, World Champion Adventure Racer
Robyn is a San Diego firefighter, World Champion Adventure Racer, 3x Guinness World Record kayaker, 10x Ironman triathlete, New York Times bestselling author, proud owner of two bionic metal hips, and the Founder and CEO of The 501c3 Project Athena Foundation, which helps survivors live an adventurous dream as part of their recovery. You’ll walk away with easily applied leadership skills that will help shatter the norm, see challenges versus roadblocks, and inspire your teammates to once again see a future full of possibilities.
REGISTER HERE
Effective Leadership in Assisted LivingCharles Villafranca, DHA(ABD), MSHA/HM, FACHCA, President, AZ State NCIA/ALFM BoardThe presentation will be an overview of evidence-based leadership approaches to aid leaders in attracting, retaining, and growing a positive team of dedicated professionals to care for those in our assisted living communities. Leadership development is key to our success and this is an opportunity to build your leadership IQ.
Managing IncontinenceRon Krinn, BSN, BA, RN, CWOCN, Regional Clinical Specialist, Medline Industries Inc.
We will explore incontinence and skin care breakdown, and discuss how to make prevention a team effort. This session will address the fundamentals of incontinence including special patient populations, and focuses on the three pillars of prevention, intervention, and treatment. Best practices will also be addressed.
PDPM and Nutrition: Maximizing ResourcesAnna de Jesus, MBA, RDN, PresidentBrittany Gill, RDN, Nutrition SupervisorNutrition Alliance, LLC
PDPM identifies various areas of nutrition related diagnosis that may better serve residents and increase reimbursement. This presentation will discuss this diagnosis and additionally address malnutrition. Physically assessing a resident (with a nutrition focused physical exam) will be demonstrated to strengthen the diagnosis of malnutrition. Best practices will also be discussed.
Developing a Successful Activity Program in Behavioral CareDiane Mockbee, BS, AC-BC, Director of Operations, National Association of Activity Professionals Credentialing Center (NAAPCC)
This session will focus on creating engaging activities in facilities serving the geropsychiatric (non-dementia) population. The unique characteristics of individuals with mental health disorders served in long term care calls for a new and different model of resident engagement. Meaningful activities are especially important in deterring resident to resident altercations and they offer an opportunity to enhance quality of life.
AHCA 2020 Convention & Expo | 7
Creating Strategic Partnerships with Hospitals and Post-Acute Partners Jim Miles, JD, Greenberg Traurig, LLP
Hospitals are a significant ally in the post-acute partnership continuum. Learn more about how to be strategic in your interactions with potential care partners - both upstream and downstream - and understand what factors are essential in successful collaboration.
First Responder CollaborationFire Chief Tom Shannon and Deputy Fire Chief Jim Ford, Scottsdale Fire Department
This presentation will focus on what it takes to work with first responders on emergency preparedness and other collaboration opportunities. Don’t miss this session because this partnership is critical to your success.
11:45am – 2:00pm
Lunch, Expo & Conclusion of Silent Auction
BREAKOUT SESSIONS 2:00 – 3:15pm (1.25 CEUs)
Understanding and Managing Your 5-Star RatingKay Huff, RN, Director of Quality and Regulatory Services, AHCA
Sylvia Balistreri, RN, BSN, Quality and Regulatory Consultant, KC Pagels & Associates
The CMS 5-Star SNF rating system has undergone many changes in the last few years. The importance of it continues to grow with both consumers and payer partners. Learn more about the technical aspects of your rating and discover strategies for improvement.
The Nudge Theory: Transforming Dementia Care through Innovation and Empowerment in Assisted Living SettingsJuliet Kerlin, Director, Program and Research Partnerships, iN2L - It’s Never Too Late
Senior living professionals face a myriad of challenges, but nonetheless, continue to aspire to connect with the people in their care. This session will help you create organizational cultures that embrace pioneering educational methods and technological solutions to improve the care and well-being of elders.
Get YourQuality Kicks on Route 66
REGISTER HERE
8 | AHCA 2020 Convention & Expo
under state and federal employment laws, including discrimination, retaliation, and Arizona’s paid sick time requirements.
Crisis Communication – How to Manage Communication in a Disaster Jeanine L’Ecuyer, President, L’Ecuyer Communications
Communication with residents, families and the community at large during a disaster presents both a challenge and an opportunity. This proved to be important during the COVID-19 crisis. Learn tactics to get ahead of the game and formulate a confident message and strategy to ensure the protection of the vulnerable elders we serve.
3:15 – 3:30pm - Break
CLOSING GENERAL SESSION3:30 – 5:00pm (1.5 CEUs)Remember Your Power-Amy Dee Speaks “Nurse” Amy Dee, Psych RN Humorist
Drawing on her career as a psych RN, Amy turns advanced behavioral science into practical “retrain your brain” techniques for keeping negative thoughts from creating crazy-toxic emotions and situations at home and at work. From interacting with difficult patients and coworkers, to coping with the epidemic overload of paperwork, processes, bed pans and long hours, she has a genius for using humor to reveal our profound power to stay sane by making small, personal choices each day that wind up changing everything!
Infection Prevention & Control: The Fast Lane to Success! Buffy Lloyd-Krejci, DrPH, MS, CIC, Owner/CEO, IPC Well
This interactive presentation will discuss the role of the infection preventionist. Topics that will be covered include surveillance and reporting, antimicrobial stewardship, standard and transmission-based precautions, vaccinations, occupational health, environmental services, and water management. The presentation will outline the basics to better fulfilling the IP roles and provide actionable resources for healthcare workers.
Identifying Disordered Eating Behaviors in the ElderlyStephanie Sanchez, RD, CNSC, Regional Vice President, Nutrition Alliance, LLC
Many older adults entering facilities have a history of disordered eating behaviors and patterns or a diagnosis of an eating disorder. This session will review the diagnostic criteria, statistics and types of treatments available. Various behaviors and patterns will be outlined. Strategies and best practices on how to intervene and manage these challenges will also be presented.
Communicating with Families: Going Beyond Just Notification of Change In Condition Paige Hector, LMSW, Clinical Educator, Paige Ahead Healthcare & Consulting
Staff members communicate with families throughout each day from a simple “Hello, how are you?” to reporting a change of condition. Information is shared between families, residents and staff. Sometimes information sharing is done well and at other times, it falls short and may lead to miscommunication. With coaching and support, staff can be confident in their communication skills and leadership can rest easier knowing risk is being managed. This session will address specific strategies to collaborate with families for successful resident outcomes.
Strategies for Successful Employee TerminationSean J. Quinn, Esq., Partner, PhoenixBarbara A. Grandjean, Esq., Partner, Denver HuschBlackwell
This session will address the current climate and hot topics related to employer liability in disciplining and terminating employees in long term care. The speakers will present best practices for mitigating legal risk, conducting internal investigations, and limiting liability
CANCELLATION/REFUND POLICYIf it is necessary to cancel your convention registration, you must send an email request to Frank Caruso at [email protected] by Friday, July 10, 2020. Phone cancellations will not be accepted. Cancellations on or before July 10 will entitle you to a full refund minus a $100.00 administrative fee. No refunds will be given for cancellations received after this date.
NO-SHOW POLICYRefunds will not be issued to participants who do not attend the convention, do not send a substitute, or do not cancel their registration by July 10 as stated above. Survey Policy: if you are notified of a DHS survey in your facility the week of or during the convention you will receive a full refund. Please notify AHCA as soon as possible if this occurs.
REGISTER HERE
AHCA 2019 Convention & Expo | 9
Silver SponsorsDevon Gables Rehabilitation CenterFire and Life Safety, Inc.Foothills Rehabilitation CenterWindsor Austin House Assisted LivingWindsor Encanto Palms, LLCWindsor Maryland Gardens Care Center, LLCWindsor Palm Valley Rehabilitation and Care Center, LLCWindsor Ridgecrest, LLCWJ Wealth Management
Bronze SponsorsBenefitResultsCreative Care, Inc.Five Star Senior Living: Pueblo Norte Senior Living Community The Forum at Desert Harbor The Forum at Tucson Jones, Skelton & Hochuli, PLCNod SpecialistsSaliba’s Extended Care Pharmacy, a Guardian PharmacyThe Checkett Law Firm, PLLCVIC the PICCView Point Senior Care
Principal SponsorsBOK FinancialHealthcare Systems & ServicesIt’s All About Satellites!Lovitt & TouchéManagement Southwest Inc.Spectrum Pharmacy of Arizona
Get YourQuality Kicks on Route 66
SPONSORSDiamond
Platinum
Gold
Sponsors as of 6/10/20
REGISTER HERE
AB Healthcare Solutions
Advantage Surgical & Wound Care
Alliance Purchasing Network
American Medical Technologies
APS Solutions for Business
Aspen Infusion
Bandera Healthcare
Banner University Health Plans
Basic American Medical Products
BenefitResults
Burns Pest Elimination
Central Clinical Labs
Channel Choice
Cintas
Comprehensive Mobile Care
Consonus Healthcare
Coronado Dental Services
Covenant Alliance Rehab
Covenant Home Health
Crandall Corporate Dietitians
ECD Systems
Encore Rehabilitation Services
Entech Medical
Essity HMS North America
Ethos Evacuation Strategies, LLC
Functional Pathways
Gale Healthcare Solutions
Genesis Healthcare
Genesis Rehab Services
GeriPro, Inc.
Haven Health Group
Health Lift of Arizona
Heartland Pharmacy
10 | AHCA 2020 Convention & Expo
Heritage Lane Behavioral Assisted Living
Hippo Sak
Homewatch CareGivers
Hospice of the Valley
Hospice of the West
HPSI Purchasing Services
HuschBlackwell
Independence Rehab
Infinity Rehab
Innovatix
Intalere
Intelligrated Communications Inc.
It’s All About Satellites
JacksonWhite Attorneys at Law
Johnson Financial Group
Korman Healthcare
Life Care Centers of America
Lovitt & Touche
Maricopa Ambulance
McKesson Medical Surgical
Medline Industries Inc.
Medstar Medical Transport - Phoenix
Mercy Care
Mobile Dentistry
National Datacare Corp
Nod Specialists
Nutricia
Optum
Pacific Mobile Diagnostics
Paychex
Pharmcare USA
Pharmerica
Phoenix EI Transportation, Inc.
Phoenix Vascular Access, LLC
PointClickCare
Polaris Group
PopHealthCare
Preferred Podiatry Group
Rapid Ray/Rapid Lab
RehabCare Group
RestorationHQ
Safety Drugs
Saliba’s Extended Care Pharmacy, a Guardian Company
SchedulePop
Schetky Northwest Sales
Select Rehabilitation
ServiceTrac
Simply Thick
Sonora Quest Laboratories
SRX
StateServ-Hospicelink
Sysco Arizona
Titan Restoration of AZ
TridentUSA Health Services
Trumpet, Inc.
Umano Medical
UnitedHealthcare Community Plans
United Wound Healing
US-Bio Clean
VIC the PICC
Your Patient Boards
Diamond Sponsors = red Platinum Sponsors = blue Gold Sponsors = yellow
EX
HIB
ITO
RS
EX
HIB
ITO
RS
Exhibitorsas of
6/10/20
REGISTER HERE
Convention Registration Fees
Registration Fee # AHCA Member Non-Member Total/Item
Pre-Convention Intensive (Mon AM) $60/person $85/person Abuse and Neglect Prevention Pre-Convention Intensive (Mon AM) $60/person $85/person Navigating the Legal Waters in LTC
Live Auction Package $10/person $10/person
2020 Convention & ExpoAlternate forms of registration: mail or fax to Arizona Health Care Association1440 E. Missouri Ave., Suite C-102, Phoenix, AZ 85014 | Phone: (602) 265-5331 | Fax: (602) 265-4401
PLEASE LIST INFORMATION AS YOU WANT IT TO APPEAR IN THE ON-SITE MATERIALS:
Facility Name____________________________________________________________________ AHCA Member? Y / N
Address __________________________________________________________________________________________________
City______________________________________________________________ State_________________ Zip ____________
Phone_____________________________________________ Email _________________________________________________
First Person Attending _____________________________ Title_________________ Email ___________________________
Additional Person Attending _______________________ Title_________________ Email ___________________________
Additional Person Attending _______________________ Title_________________ Email ___________________________
Duplicate this form for additional people attending
July 27–29, 2020
Preferred method of registration is online
www.azhca.org
Diamond Sponsors = red Platinum Sponsors = blue Gold Sponsors = yellow
Get YourQuality Kicks on Route 66
Pre-Convention purchase includes one bid paddle & two FREE drink tickets (Price at door: $10 for one bid paddle only)
Full Convention (Monday, Tuesday, Wednesday) FEES ARE BASED ON STAFF FROM ONE FACILITY IN ONE LOCATION
Registrants 1 through 4 Pay $350/person $665/person Registrants 5 through 9 Pay $245/person $435/person
Registrants 10 Plus $215/person $380/person
Workshop Presenter $245/person $245/person Wednesday Only (ONE DAY RATE) $150/person $250/person
Total Due: Full convention registration fees include breakfast and lunch on Tuesday and Wednesday, as well as snacks during all breaks. Fees are based on staff from one
facility in one location. Central office staff associated with a multi-facility sponsor or other agency may similarly register under the fees noted above.
Type of Payment: q Check Enclosed q Credit Card
Please note: Payments must be received by July 10, 2020
For Credit Card Payments Only Type of Credit Card q Visa q Master Card q American Express
Credit Card #___________________________________________________________ Expiration Date ___________________ Print Name as it appears on card_______________________________________________ Sec. Code _________________Signature _________________________________________________________________________________________________
Please note, all those registering for this convention agree to abide by the terms of registration listed on page 8 of this registration brochure.
REGISTER HERE
Arizona Health Care Association1440 E. Missouri Ave., Suite C-102Phoenix, AZ 85014
www.azhca.org
2020 Convention & ExpoJuly 27–29, 2020 | Virtual Convention
REGISTER HERE