Arkadin Professional Services specialize in designing, delivering and supporting bespoke collaboration solutions and international or complex deployments. Delivered by our expert global team, Arkadin Professional Services offer you the flexibility and expertise to fit your specific need. ARKADIN PROFESSIONAL SERVICES CUSTOMIZED TO YOUR BUSINESS NEEDS > Worldwide collaboration solution roll-out and local language support > Unified Communications deployment of Microsoft Hosted Lync solutions > Video Conference Room installation and integration with your network infrastructure > Transition from a legacy conferencing service to the Arkadin Cloud Collaboration Platform > SIP Trunk connection with our audio conference platform to reduce your telecommunication costs Professional Services for “tailor-made” projects including: Professional Services
Transcript
Arkadin Professional Services specialize in designing, delivering and supporting bespoke collaboration solutions and international or complex deployments.
Delivered by our expert global team, Arkadin Professional Services offer you the flexibility and expertise to fit your specific need.
ARKADIN PROFESSIONAL SERVICES CUSTOMIZED TO YOUR BUSINESS NEEDS
> Worldwide collaboration solution roll-out and local language support
> Unified Communications deployment of Microsoft Hosted Lync solutions
> Video Conference Room installation and integration with your network infrastructure
> Transition from a legacy conferencing service to the Arkadin Cloud Collaboration Platform
> SIP Trunk connection with our audio conference platform to reduce your telecommunication costs
Professional Services for “tailor-made” projects including:
ProfessionalServices
ARKADIN PROFESSIONAL SERVICES: MANAGING YOUR COLLABORATION PROJECT BEFORE, DURING AND AFTER IMPLEMENTATION
…with a proven project management methodology and dedicated service relationship management
RUN> Guarantee quality of service
delivered on customer sites
> Monitor customer satisfaction and recommend appropriate improvement plan
> Track usage with custom reporting tools and adjust adoption strategy
> Manage upgrades and continually ensure the most suitable solution is running
DESIGN> On-board a Technical
Pre-Sales to qualify your custom collaboration
> Build an accurate Return On Investment analysis
> Leverage extensive experience to facilitate the High Level Design of your solution
> Build a project team with the right skill set from your organization and our PS teams
BUILD> Instigate workshops and
coordinate the different project streams
> Develop custom applications and facilitate specific integrations
> Identify potential weaknesses and apply the appropriate changes
> Handle a successful transition from an implementation to an adoption phase
Top quality service provided by Arkadin’s certified PS teams :
PMI
AGILE
Contract technical validationLow-Level Design
High-Level Design
Consulting Migration plan
Technical sales support Control and reportContinuous Service
ImprovementRisk management
Follow up adoption & incidentChange management
Reporting, SLA Integration & Specific development
Satisfaction Plan Test & service acceptanceService Plan
Arkadin Professional Services are provided by a global team of experts who work with you to plan and deliver the overall project.
