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ARTIFICIAL INTELLIGENCE
AND THE FUTURE OF TRUST
Stéphane BURA
Chief Product Officer
Weave.ai
AI With the Best 2016
[email protected]
@s_bura
@Weave_AI
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EXTRINSIC QUALITIES OF TRUST
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INTRINSIC MOTIVATIONS(SELF DETERMINATION THEORY)
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AI & TRUST
Mastery: Trust and Learning
Autonomy: Trust and Purpose
Relatedness: Trust and Others
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AI & TRUST
Mastery: Trust and Learning
Autonomy: Trust and Interactivity
Relatedness: Trust and Others
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MASTERY & TRUST
Accessibility & transparency
Consistency & persistence of knowledge
UI & UX
Cause & Effects
Experimentality
Safe
Understandability
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If we were focused on making everything easy to learn, rather than easy to use, we would all be riding tricycles.
- Douglas Engelbart
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TURTLES ALL THE WAY DOWN
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LOCAL INTERPRETABLE MODEL-AGNOSTIC EXPLANATIONSMARCO TULIO, RIBEIROSAMEER, SINGHCARLOS GUESTRIN
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AUTOMATED CAPTIONING
(GOOGLE & MICROSOFT)
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DARPA’S XAI PROGRAMDAVID GUNNING
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DARPA’S XAI PROGRAMDAVID GUNNING
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AI & TRUST
Mastery: Trust and Learning
Autonomy: Trust and Purpose
Relatedness: Trust and Others
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AUTONOMY & TRUST
Fairness
Designed to provide help & solutions
No punishment for lack of knowledge
Meaningfulness vs. Usefulness
Agency
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THERE WILL BE CAKE
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THERE WILL BE CAKE
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“THERE’S AN APP FOR THAT”
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HIGHER LEVEL OF PATTERN INTERACTION
Human-readable
Tweakable
Explorable
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DESSERT
SHOP
DIET
GIFT
FREQUENCY
HOME
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DESSERT
SHOP
DIET
GIFT
FREQUENCY
HOME
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USER AGENCY
DESSERT
SHOP
DIET
GIFT
FREQUENCY
HOME
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INTERACTION & PARTNERSHIP
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INTERACTION
The purpose-driven process through which
two actors improve their model of one
another.
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AI & TRUST
Mastery: Trust and Learning
Autonomy: Trust and Purpose
Relatedness: Trust and Others
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USER AGENCY
DESSERT
SHOP
DIET
GIFT
FREQUENCY
HOME
?
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DESSERT
SHOP
DIET
GIFT
FREQUENCY
HOME
?
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PEER-TO-PEER TRUST NETWORKS
PERSONAL RECOMMENDATION AT SCALE
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DOUGLAS ENGELBART’S
NETWORKED IMPROVEMENT COMMUNITIES
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AI & TRUST
Mastery: Trust and Learning
Autonomy: Trust and Purpose
Relatedness: Trust and Others
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THE NEAR FUTURE OF TRUST
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AutonomyMastery
Relatedness
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AutonomyMastery
Relatedness
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~ 7% OF ALL YOUTUBE VIEWSSECOND MOST SEARCHED TERM (AFTER «MUSIC»)
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~ 1 TO 3 HOURS / DAY source: PwC 2015
Teens
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THANK YOU
Stéphane BURA
Chief Product Officer
Weave.ai
AI With the Best 2016
[email protected]
@s_bura
@Weave_AI