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Page 1: ARTIFICIAL INTELLIGENCE IN THE › download › nl › newsletter_aug.pdfARTIFICIAL INTELLIGENCE IN THE HOSPITALITY INDUSTRY (Arvind Bhaardwaj ) ... ISA is a boutique Sales and Marketing
Page 2: ARTIFICIAL INTELLIGENCE IN THE › download › nl › newsletter_aug.pdfARTIFICIAL INTELLIGENCE IN THE HOSPITALITY INDUSTRY (Arvind Bhaardwaj ) ... ISA is a boutique Sales and Marketing

ARTIFICIAL INTELLIGENCE IN THE

HOSPITALITY INDUSTRY (Arvind Bhaardwaj )

With great hospitality comes in guest loyalty and with

guest loyalty comes in good recommendations, which

ultimately leads to greater revenues.

It is easy for larger chains to have more customer &

performance data which they can use, but the mid-

sized to smaller operators usually have a tough time

with maximizing reputation, revenue and customer

experience. Artificial intelligence is here to change it

all..!

With its ability to streamline processes, provide

valuable insights and optimize experiences, AI is

driving the new wave of responsive, guest-centric

hospitality for super big, big, small, all types of

hospitality businesses.

Here are just some of the ways AI is reshaping

hospitality as we know it:-

1. Personalization

Artificial Intelligence levels

the playing field for all

t y p e s o f h o s p i t a l i t y

businesses. It is able to

ident i fy the persona l

touches that can pul l

people to your hotel.

P h o t o C u r t s e y : -

racetrack.ai

2. Room Occupancy and Rate Optimization

Artificial Intelligence can gather data from multiple

s o u r c e s o f

information to

give your hotel

business greater

detail into the

hotel occupancy

patterns of your

area. This will help you to adjust your pricing from day

to day, season to season.

PhotoCourtesy:- racetrack.ai

3. Room Booking and Staff Interaction

AI-fueled chatbots

when integrated into

y o u r w e b s i t e c a n

reduce the friction of

people dropping off

from individual hotel

w e b s i t e s w h i l e

p r o v i d i n g a

personalized experience. The best part? Your guests

will be able to place their room service requests to

your AI, thus freeing up your staff.

Photo curtsey:- rolandberger.com

4. Updates and Maintenance

Artificial Intelligence uses

occupancy data, guest

feedback and self-reported

guest data to understand

which upgrades or repairs

in the hotel rooms to

implement first. It can also

predict ive ly recognise

patterns to highlight potential issues before they

arise.

5. Reputation Management

Artificial Intelligence

has the quality to

parse reviews and

social-media posts

quickly, and at scale

to give hotels insight

into what people are

saying about the

business,allowing

you to respond. Feedback, both positive and negative,

can be dealt with easily.

6. Informing Competitive Intelligence

Artificial Intelligence can

parse hospitality related

d a t a b a s e s t o p rov i d e

context that can help drive

the future direction of your

bus iness . Mapping o f

population density data

against hotel availability data can identify areas where

demand is exceeding availability. This data can power

the next expansion decision. Likewise, demographics

data can tell which amenities are in demand to include

in the hotel.

7. In-Person Customer Service

Artificial intelligence is able to deal with basic

customer-facing situations. The best example of AI is a

Page 3: ARTIFICIAL INTELLIGENCE IN THE › download › nl › newsletter_aug.pdfARTIFICIAL INTELLIGENCE IN THE HOSPITALITY INDUSTRY (Arvind Bhaardwaj ) ... ISA is a boutique Sales and Marketing

ro b o t c a l l e d ' C o n n i e ' ,

adopted by Hilton. The

robot is able to provide

tour is t in format ion to

customers who interact

with it. Most impressively, it

is able to learn from human

speech and adapt to individuals. Ultimately, this

means the more customers speak to it, the better it

will get.

8. Chatbots and Messaging

AI is extremely effective

when it comes to direct

messaging and online

c h a t s e r v i c e s ,

responding to simple

questions or requests.

Almost instantaneous

responses can be given

24 hours a day, seven days a week which is almost

impossible to maintain with human-to-human

interaction.

9. Data Analysis

Artificial Intelligence can

be used to quickly sort

through large amounts

o f d a t a a n d d r a w

important conclusions

about customers, or

potential customers.

You can sort through

d a t a c o l l e c t e d v i a

surveys, online reviews etc. and the AI will then analyse

this to draw conclusions about overall performance.

These were the 9 ways, Pragmatic Voice thinks artificial

intelligence will benefit the hospitality industry. AI is

working far beyond imagination for hotel systems, a

breakthrough we all have been anxiously awaiting.

Current Highlights

ISA Tourism (India Sales Associates, ISA) has been

appointed as the India Sales representative for Small

Luxury Hotels of The World (SLH), with immediate

effect. ISA is a boutique Sales and Marketing

Representation Company for the hospitality and

tourism industries based in Delhi.

Accor has recently announced the advent of its new

brand, Raffles in India in Jaipur and Udaipur. Jean-

Michel Cassé, COO - India and South Asia, Accor,

elaborates on the brand and how India might see

some more Accor brands in the coming years.

InterGlobe Hotels to explore opportunities with

Novotel brand in India

Domestic hotel operators dominated signings over

international operators with the ratio of 68:32 in the

first half (H1) of this year, revealed the Hotel

Momentum India (HMI) report released by JLL. The

report revealed that 36 per cent of new signings are

conversions of old hotels. Also, it was seen that

Gujarat had the highest number of branded hotel

signings (1593) amongst all states, while West Bengal

had highest number of branded hotel openings (926)

from January to June, 2019.

AVIATION INDUSTRY (Chitra Kapoor)

After a period of

turbulence, the

Aviation Sector

finally sees clear

Sky

After a year of

distress that saw

the grounding of

Jet Airways and

decommissioning of the entire Boeing 737 MAX fleet,

dark clouds finally seem to be parting on the Indian

aviation sector.

According to IATA's global aviation results, India's

domestic air passenger volume-measured in revenue

passenger kilometres (RPKs)-was the third-highest

among the major aviation markets, rising 7.9 percent

compared to the corresponding month of the

previous fiscal.

The massive void left behind by the demise of the

Naresh Goyal-led airline also seems to be filing up as

other major players such as SpiceJet, IndiGo and

Vistara introduced extra flights to take on the severe

flight crunch.

The grounding of Jet has also bolstered the business of

its competitors, who posted robust earnings in the

quarter ended June 2019.

IndiGo, which took over 30 percent of Jet's domestic

slots available in Delhi and Mumbai airports, posted

its highest-ever quarterly profit at Rs 1,203 crore in

Q1FY20. This was 43 times higher than the profit in the

year-ago period.

Spice Jet , which acquired 63 domest ic and

international slots of Jet, also posted its highest-ever

quarterly profit in Q1FY20, after reporting a loss in the

corresponding quarter of the last fiscal.

Page 4: ARTIFICIAL INTELLIGENCE IN THE › download › nl › newsletter_aug.pdfARTIFICIAL INTELLIGENCE IN THE HOSPITALITY INDUSTRY (Arvind Bhaardwaj ) ... ISA is a boutique Sales and Marketing

Since the grounding of Jet, players like Indigo, SpiceJet

have taken a front seat and are filling in the slots of Jet.

Market share gain along with lower crude price has led

to the improvement in their financial performance.

Further, it would help players in gaining further

market share leading to higher operating leverage as

occupancy increases coupled with better passenger

tariffs at competitive rates.

https://www.moneycontrol.com/news/business/mar

kets/after-a-period-of-turbulence-the-aviation-

sector-finally-sees-clear-sky-4329791.html

Air India becomes first Indian airline to fly

over North PoleThe Air India flight from Delhi to San Francisco usually

flies over the Atlantic or the Pacific Ocean but on

August 15, it flew over zero degree north.

In a major feat, Air India operated its flight over the

North Pole on Independence Day and has become the

first Indian airline to operate commercial flights over

the polar region.

As per the online source, Air India's operations

department had formulated two flight plans

beforehand, ahead of its polar route debut. This is due

to Pakistan airspace closure on August 15. To reach

San Francisco, flight Al-173 took off at 4am from New

Delhi with around 243 passengers. It flew over

Pakistan, Afghanistan,

Kazakhstan, Russia and

the North Pole by 12.27

p m . T h e fl i g h t w a s

o p e r a t e d b y C a p t

Rajneesh Sharma (with

spectacles in photo) and

his team - Capt Digvijay

Singh with first officers

Capt Siddesh Dadarkar

a n d C a p t K a r a n

Aggarwal on the flight deck.As per the online source,

Capt Rajneesh Sharma told about his experience,

"When we crossed Russia, we left all the air traffic

behind. For close to nine hours we saw no traffic, no

aircraft, just endless expanse of snow and ice. As we

crossed over the North Pole and went down the other

side of the planet, the

n a v i g a t i o n d i s p l a y

swung 180 degree to go

from North to point

South. It was quite a

sight." Really Bravo and

Hats off to Air India Team

Hours before reaching

the top of the world, the

commander had made

an inflight announcement, giving a full brief of the

flight. The commander's address said: on the occasion

of our 73rd Independence day, it's a gift from Air India

to all travelling public. We will be flying over the North

pole, we will come over to the other side and then

proceed to San Francisco. After the Boeing 777

crossed over, the cockpit made a sat comm call to Ai

chairman and managing director and later they

received a congratulatory call from their operations

department The flight landed in SFO at 6.32 am local

time, about half-an-hour before its scheduled time of

arrival, 7 am.

Till now, AI used to operate the Delhi-SFO flight,

launched in December 2015, over Atlantic and Pacific.

The Indian aviation regulator and the US regulator

cleared AI to operate the polar route recently. AI's

Delhi-SFO might be the only flight in the world which

has three routing options that take it over the Atlantic

or Pacific or the North Pole. The Atlantic or the Pacific

route today, the flying time would have been 16 hours,

45 minutes. But on the polar route, the flying time was

14 hours 59 minutes. On landing, AI gave each of the

passengers on board a certificate, which marked the

commencement of AI's commercial flights over the

North Pole.

A i r I n d i a fi r s t

operated this route

in 2007 when its

pilots flew a brand

new Boeing 777

f ro m S e a t t l e t o

D e l h i . T h e f u e l

savings on the polar

route are expected be in the region of 2 to 7 tons,

depending on the wind conditions. The resultant

decrease in carbon emissions will be about 6 ton to 21

ton per flight.

Called the "Santa's short-cut" back then, among the

challenges in operating the polar route today are:

limited choice for diversion alternate airports, solar

radiation, fuel freezing, passenger and aircraft

retrieval in case of diversion. Finnair was the first

airline to fly the polar route, said an AI official. Among

the airlines that fly the polar route, which are four

routes north of 78 degree latitude, are Emirates,

Capt. Digvijay Singh (Left) withCapt. Rajneesh Sharma (Rigth)

Page 5: ARTIFICIAL INTELLIGENCE IN THE › download › nl › newsletter_aug.pdfARTIFICIAL INTELLIGENCE IN THE HOSPITALITY INDUSTRY (Arvind Bhaardwaj ) ... ISA is a boutique Sales and Marketing

United, Air Canada, Aerochina etc, he added.

In 2018-19, Air India had made a loss of around Rs

7,600 crore and had debt of Rs 58,300 crore.

The government has moved closer to a complete exit

from Air India, with the committee of secretaries (CoS)

led by Cabinet Secretary P K Sinha agreeing in principle

to sell 95 per cent in the national carrier as on 16th

August 2019.

The proposal will now be put up for approval of the

committee of ministers in the next 15 days, it is learnt.

As the message from the top is that the Air India sale

must be a success and for that the conditions should

be eased, the government is taking several steps that

range from reducing the debt burden for the potential

buyer to rewriting the rules of the privatization.

https://www.indiatoday.in/lifestyle/travel/story/air-

india-becomes-first-indian-airline-to-fly-over-north-

pole-it-was-quite-a-sight-says-pilot-1581680-2019-

08-17

Futuristic 'Flying-V' airplane concept puts

p a s s e n g e r s

i n s i d e t h e

wingsA V - s h a p e d

airliner that seats

passengers in the

wings instead of a

central fuselage could make long-distance air travel

more sustainable - and it's more than pie in the sky.

The Dutch airline KLM announced Monday that it

would team up with Delft University of Technology to

develop the lightweight, fuel-efficient "Flying-V"

aircraft.

No plans for building the concept craft have yet been

announced, but KLM said it would unveil a scale model

and full-size section of the plane's interior at

Amsterdam's Schiphol Airport in October.

Forgoing the fuselage as well as the tail of

conventional airliners would cut the plane's weight

and reduce aerodynamic drag, resulting in significant

fuel savings. KLM said the plane should consume 20

percent less fuel than an Airbus A350, a twin-engine

airliner that is now in

wide use around the

world

"This airplane is a lot

more efficient because

you create a synergy of the fuselage and the wing,"

said Justus Benad, who came up with the concept in

2015 when he was a university student in Berlin and an

intern at the airplane manufacturer Airbus. The

plane's cargo holds and fuel tanks would also be

incorporated in the Flying-V's wings.

The plane would be shorter and lighter than an A350

but could carry just as much cargo and could

accommodate 314 passengers, just like the Airbus

plane. Its 212-foot wingspan would also be identical to

that of the A350, which means the Flying-V could use

existing runways and gates, according to KLM.

A scale model will launch in October 2019 whereas

commercial flying of "Flying V" to enter will be between

2 0 4 0 a n d 2 0 5 0 i f e v e r y t h i n g g o e s w e l l .

https://www.sciencealert.com/fuel-efficient-v-plane-

plans-to-seat-passengers-in-its-wings

WELLNESS TOURISM TAKING A STEP

FORWARD(Bhupinder Singh)

Wellness tourism has the

potential of being the top most

driver of the growth of the

Indian tourism industry. In a

consistently growing economy

where people are facing a fast

changing life, wellness tourism

becomes even more important as it rejuvenates the

body, mind and soul by detoxification provided by

various healthcare therapies. India is perceived as one

of the true spiritual homes of the modern wellness

movement globally with its ancient practices of

ayurveda, yoga, meditat ion,\ acupuncture,

naturopathy, panchakarma and holistic health are

among the experiences sought by wellness travellers

in India.

Globally, wellness tourism is growing with 6.5 per cent

annually, more than twice as fast as tourism overall

(3.2 per cent), and it was worth US$639 billion market

in 2017. This segment is forecasted to grow even faster

through 2022 (7.5 per cent yearly), to reach US$919

billion, according to Global Wellness Tourism

Economy report by Global Wellness Institute.

Current Scenario

In 2017, India ranked 7th in the top 20 wellness

tourism markets, and 10th among the top 20 spa

Page 6: ARTIFICIAL INTELLIGENCE IN THE › download › nl › newsletter_aug.pdfARTIFICIAL INTELLIGENCE IN THE HOSPITALITY INDUSTRY (Arvind Bhaardwaj ) ... ISA is a boutique Sales and Marketing

markets in the world, while ranking 3rd in both the top

10 wellness tourism markets and top 10 spa markets

in Asia Pacific. According to reports, Indians made 56

million wellness-related trips, both domestic and

international, in 2017 (a growth of 45 per cent over

2015), which included

Expenditures worth $16.3 billion. Also, India ranked

2nd in terms of leading growth markets for wellness

tourism, depicting an average annual growth rate of

20.3 per cent from 2015 to 2017, adding a little over 17

million wellness trips in the same periodThe Indian

wellness tourism industry thrives majorly on the key

segments like ayurveda, yoga, meditation and

rejuvenation amongst others. As per industry

speculations, Indian wellness tourism is set to reach

US$ 9 billion by 2020.

The Global Wellness Summit (GWS), the foremost

gathering of international leaders in the USD4.2

tr i l l ion g lobal wel lness economy, today

announced the location of the 2019 GWS will move

from Hong Kong to Singapore. The event Will now

take place at Grand Hyatt Singapore; conference dates

remain the same- 15-17 October, 2019. Additional

details will be provided as soon as possible.

"In an effort to ensure travel is as seamless as possible

in and out of the Global Wellness Summit, our GWS

leadership, advisory board and partners felt this shift

in location was important for the collective wellbeing

of everyone involved with the Summit," said Susie Ellis,

chairman and CEO of GWS. "We are working closely

with event organizers and the host sponsor to ensure

the event remains first-class and there is little

interruption for all attendees and presenters."

Vistara To Fly Daily To Bangkok From 27 August

Vistara has announced Bangkok as the third

international destination to its network and opened

bookings for daily flights between Delhi and Bangkok

starting 27 August 2019. The airline will use its Airbus

A320neo aircraft with three-class cabin configuration

to fly to and from Bangkok, making Vistara the first

airline to offer the choice of Premium Economy class

for travel between India and Thailand in addition to

Economy and Business Class.

Leslie Thng, Chief Executive Officer, Vistara, said,

"Bangkok is a city that remains to be favorites among

travelers all year long. Besides, as a key gateway to

Thailand, Bangkok continues to boost international

commerce, trade and tourism in the country, making

the business case more promising for us. Vistara today

is the most-loved Indian airline for countless

travellers; with our unique product and world-class

service, we hope to make a significant difference to the

flying experience of people travelling between India

and Thailand, as well as to other geographies we step

into."

M a k e M y T r i p h a s

a n n o u n c e d t h e

appointment of Suni l

Suresh as its new Chief

Marketing Officer (CMO)

S u n i l w i l l d r i v e t h e

company's marketing efforts

to support overall strategic

objectives, overseeing all

initiatives across the marketing funnel, including

brand, social, performance and innovation marketing

tracks.

Previously, Sunil was Chief Marketing and Strategy

Officer at Capillary Tech for two years and was

responsible for driving growth and profits through the

strategic transformation of the company. Prior to

that, he held the crucial positions of Chief Digital

Officer and Chief Marketing Officer at Yum! Brands

(Pizza Hut). He also worked with Unilever.

SOURCES

https://www.traveldailymedia.com/global-wellness-

shifts-location-from-hong-kong-to-singapore/

https://www.traveltrendstoday.in/news/india-

tourism/item/7482-wellness-tourism-taking-a-step-

forward

INFORMATION TECHNOLOGY (Indu Sharma)

1. Google's Tech Initiatives Transforming

Industries By AI

Google, beyond being the

l e a d i n g s e a r c h e n g i n e

worldwide, is also one of the

largest and most innovative

c o m p a n i e s . T h r o u g h i t s

innovations, Google along with

other Alphabet companies

Page 7: ARTIFICIAL INTELLIGENCE IN THE › download › nl › newsletter_aug.pdfARTIFICIAL INTELLIGENCE IN THE HOSPITALITY INDUSTRY (Arvind Bhaardwaj ) ... ISA is a boutique Sales and Marketing

(parent company of Google and its subsidiaries) is

transforming various industries by empowering them

with technology. Its solutions have reached diverse

industries such as agriculture, manufacturing,

healthcare, energy, and fishing, among others.

Source: www.eos-intelligence.com

2. Machine Learning will Shape AI

In 2019, Machine Learning and Artificial Intelligence is

implanting in the business platform creating and

empowering savvy business operations. In the

Artificial Intelligence space, China is going to leave the

US behind, rising as an innovator in AI advancements

and applications. Advances in Machine Learning

innovation and algorithm training will result in new

a n d f u r t h e r

d ev e l o p e d A I .

A u t o n o m o u s

v e h i c l e s a n d

r o b o t i c s

technology are

the two ventures

that will see the

m o s t r a p i d

improvements during 2019.

Source: www.cbinsights.com

3. Quantum Sensors Market by Product (atomic

clocks, gravity sensors, photosynthetically active

radiation (PAR) quantum sensors, magnetic

sensors), Verticals (automotive, oil and gas,

military and defense, agriculture and healthcare),

Region (North America Europe, Asia Pacific, The

Middle East & Africa (MEA), Latin America) - Global

Forecast to 2023

Quantum technology has been highly anticipated due

to its immense potential. Features such as high

accuracy and credibility are making the technology

popular in various industrial domains. Quantum

technologies such as quantum cryptography find

various types of industrial application. They are also

being used in development of next-generation sensor

technology.

The IoT boom is also auguring well for the global

quantum sensors. This is owing to the need for

extremely precise sensing capabilities in connected

devices. GPS is also an important space for quantum

sensors. GPS is being widely used in the aerospace

and automotive sectors. The aforementioned factors

are providing an impetus to the market.

Source: www.marketresearchfuture.com

4. IBM Unveils World's First Integrated Quantum

Computing System for Commercial Use IN January

2019

Quantum Computing, still a rising innovation, is a

standout amongst the most intriguing things analysts,

companies, and governments have been working on

this century up until now. The race toward coming up

w i t h t h e fi r s t

c o m p l e t e l y

u s e f u l , f u l l y -

w o r k i n g

q u a n t u m

c o m p u t e r

Page 8: ARTIFICIAL INTELLIGENCE IN THE › download › nl › newsletter_aug.pdfARTIFICIAL INTELLIGENCE IN THE HOSPITALITY INDUSTRY (Arvind Bhaardwaj ) ... ISA is a boutique Sales and Marketing

(additionally called supercomputer) is on.

First-Integrated-Quantum-Computing-System

IBMQSystemOne

At the 2019 Consumer Electronics Show (CES), IBM

(NYSE: IBM) unveiled IBM Q System One, the world's

first integrated universal approximate quantum

computing system designed for scientific and

commercial use. IBM also announced plans to open its

first IBM Q Quantum Computation Center for

commercial clients in Poughkeepsie, New York in

2019.

IBM Q systems are designed to one day tackle

problems that are currently seen as too complex and

exponential in nature for classical systems to handle.

Future applications of quantum computing may

include finding new ways to model financial data and

isolating key global risk factors to make better

investments, or finding the optimal path across global

systems for ultra-efficient logistics and optimizing

fleet operations for deliveries.

Quantum computing in a nutshell:

Quantum computing is all about qubits, or quantum

bits. These are the basic units of information used by

quantum computers. Unlike regular bits, which store

data as either 1s or 0s, qubits take advantage of the

quantum phenomenon known as superposition.. The

advantage of this in computing is that it exponentially

increases the amount of information you can process.

A pair of qubits that can exist as either 1s or 0s can

embody four possible states. Three qubits can

embody eight. But three hundred qubits can embody

more states than there are atoms in the Universe.

Source: newsroom.ibm.com

5. Block Chain Technology

The global market for Blockchain Technology is

projected to reach US$2.6 billion by 2022, driven by

the growing confidence in blockchains's disruptive

abi l i ty to decentral ize the internet and Iot

Networks.Asia -pacific is poised to grow at the fastest

CAGR of 45.7% over the analysis period , driven by the

emergence of internet based economies in the region

such as China, India, Singapore and Australia and

esuing strong interest in blockchain technology for

securing Internet engagement and growing efforts of

enterprises of all sizes to digitize operations and

unlock the potential of blockchain to enable friction-

free ,peer-to-peer transactions.

Source: Global Industry Analysts , Inc.

6. AT&T, Dell Team Up To Tackle Open-Source

Edge Computing, 5G

Dell is joining the Airship open infrastructure project,

an AT&T-led initiative aimed at automating the

provisioning telecom cloud infrastructure for 5G.

The two companies will develop and further open

infrastructure technology that can support new use

cases at the edge of the network, especially as more

customers rely on cloud-based applications and soon,

5G. Specifically, Dell is joining the Airship open

infrastructure project, an AT&T-led initiative founded

in 2018 alongside SK Telecom, Intel and the OpenStack

Foundation.

The Airship project aims to automate the provisioning

telecom cloud infrastructure for 5G. That's because

next-generation technologies such as 5G will require

distributed architectures that use disaggregated and

open infrastructure to provision mobile services,

something that hardware won't be able to deliver,

according to Dallas-based AT&T. Source: www.crn.com

Reliance Jio propels growth of KaiOS in India

The emergence of KaiOS has led to the growth of a new

category of devices -- smart feature phones.

Devices powered by KaiOS have been in the market

only since mid-2017. But thanks to the huge popularity

of Jio phones from Reliance, this light Linux-based

operating system today has a greater market share

than iOS in India.

Built by San Diego, California-headquartered start-up

KaiOS Technologies and led by CEO Sebastien

Codeville, KaiOS is the third biggest operating system

globally after Android and iOS.

Data from StatCounter show that while Android has

over 91.5 per cent share in India, iOS has over 2.6 per

cent share as of July 2019. KaiOS has over 4.3 per cent

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share in the country.

The emergence of KaiOS has led to the growth of a new

category of devices -- smart feature phones. For those

who cannot afford a smartphone, these devices have

proved to be a boon as they allow users to connect to

the Internet, thereby bridging the digital divide.

www.crn.com

1. Ebix acquires Yatra for an enterprise value of

US$ 337.8 million

Ebix Inc., which is a supplier of on-demand software

and e-commerce services acquired online travel portal

Yatra Online Inc., for an enterprise value of US$ 337.8

million, in an all-stock transaction

This is beneficial fit for both companies, with Ebix's

expertise in the B2B (business-to-business) segment

and Yatra's leadership in corporate travel bookings.

This deal is expected to help Yatra enter more than 60

countries that it is present in. Though, Yatra will

remain to be independently run and will maintain its

brand and status in India

Source: www.m.economictimes.com

Infosys announces strategic partnership with

Toyota Material Handling Europe

NEW DELHI: IT major Infosys announced a long term

strategic partnership with Toyota Material Handling

Europe (TMHE). As an IT

services partner, Infosys

will help TMHE in its

digital transformation

journey by facilitating

t ra n s f o r m a t i o n t o a

scalable digital hybrid

cloud platform, providing

application services, digital workplace, infrastructure

management and a dedicated data center operation.

MEDIA ENTERTAINMENT (Preeti Saini)

Website of Film Facilitation Office (FFO)

The Ministry of Information & Broadcasting,

Government of India, set up the Film Facilitation Office

in the National Film Development Corporation (NFDC)

with a view to promote and facilitate film shootings by

foreign filmmakers in India. The services rendered by

the Film Facilitation Office have now been extended to

Indian filmmakers as well.

https://ffo.gov.in/en

Massive Campaign to be launched to make India free

of one time use plastics: Shri Prakash Javadekar

Union Minister of Environment, Forest and Climate

Change and Information and Broadcasting Shri

Prakash Javadekar, who is in Sao Paulo, Brazil to

attend the Ministerial meetings of BRICS and BASIC

countries, said that with the Prime Minister Shri

Narendra Modi has renewed his appeal to the people,

in his Independence Day speech, to make India free of

one time use plastics

In response to Prime Minister's call on India's 73rd

Independence day, to make India free of single use

plastics, a massive public campaign will be launched

engaging all stakeholders. In this regard a series of

meetings will be held with all stakeholders including

state governments to chalk out a concrete plan to

make it a people's campaign to realise the ultimate

target," Mr Javadekar said while addressing a

gathering to celebrate 73rd Independence Day at a

function organised by the

Indian Consulate in Sao

Paulo, Brazil.

E a r l i e r , i n a t w e e t

message the Minister

s a i d : " P M

@narendramodi today

called for a campaign to

make India free of single

use plastics. Let us all

strive together to make it

happen".

In response to Prime Minister's call on India's 73rd

Independence day, to make India free of single use

plastics, a massive public campaign will be launched

engaging all stakeholders. In this regard a series of

meetings will be held with all stakeholders including

state governments to chalk out a concrete plan to

make it a people's campaign to realise the ultimate

target," Mr Javadekar said while addressing a

gathering to celebrate 73rd Independence Day at a

function organised by the Indian Consulate in Sao

Paulo, Brazil.

Earlier, in a tweet message the Minister said : "PM

@narendramodi today called for a campaign to make

India free of single use plastics. Let us all strive

together to make it happen".

" We have now achieved 'One Nat ion, One

Constitution'; we had already achieved 'One Nation,

One Grid'. Now people should debate on 'One Nation,

One election'. The Prime Minister has also announced

large scale infrastructure development plans with an

investment of Rs 100 lakh crore in Road, Rail, Airport,

Port, Waterways and other infrastructure. While listing

out achievements of the government, the Prime

Minister also discussed about ever-increasing

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population in India and the need to check it through

public participation" Mr Javadekar said addressing the

gathering comprising of Indian diaspora, NRIs and

eminent citizens of Brazil.

Application form for grant of permission for setting up

community radio station

You can find the application form for grant of

permission for setting up community radio station

(FM) radio. This form is provided by the Ministry of

Information and Broadcasting. Applicants need to

read the form carefully and fill up as per the

instructions.

Jammu and Kashmir Cable TV Monitoring Committee

The Jammu and Kashmir Cable TV Monitoring

Committee has a mandate to regulate TV network.

Users can find information related to activities of the

Organisation. You can also find Acts, Rules,

instructions and guidelines.

9-Day National Tribal Festival "Aadi Mahotsav" ready

for A Colourful Start at Leh-Ladakh on 17th August,

2019

Posted On: 16 AUG 2019 12:24PM by PIB Del

Aadi Mahotsav (National Tribal Festival), a joint

initiative of Ministry of Tribal Affairs, Government of

India & Tribal Cooperative Marketing Development

Federation of India (TRIFED) is all set for a colourful

start tomorrow i.e. 17th August, 2019 at Polo Ground,

Leh-Ladakh.

The 9 day event from 17th August till 25th August,

2019 will be inaugurated by the Governor of Jammu

and Kashmir, Shri Satya Pal Malik, Governor at 6pm on

17th August 2019 in the presence of Shri Arjun

Munda, Union Minister for Tribal Affairs ; Smt Renuka

Singh, Minister for State for Tribal Affairs and Shri R. C.

Meena, Chairman TRIFED.

The theme of the festival is : "A celebration of the spirit

of Tribal Craft, Culture and Commerce". TRIFED

essentially is to play the role of a 'Service provider' &

'Market Developer.'

The event will see around 160 Tribal artisans from

more than 20 states across the country, actively

participating and showcasing their masterpieces. The

product range will comprise of Tribal Textiles from

Rajasthan, Maharashtra, Odisha, West Bengal; Tribal

Jewellery from Himachal Pradesh, Madhya Pradesh

and North East; Tribal Paintings like Gond art from

Madhya Pradesh, Warli art from Maharashtra; Metal

craft from Chhattisgarh; Black pottery from Manipur,

and Natura ls and Organic products f rom

Uttarakhand, Madhya Pradesh and Karnataka.

INDIA HAS SET AN EXAMPLE IN ACHIEVING

I T S N A T I O N A L L Y D E T E R M I N E D

CONTRIBUTIONS: UNION ENVIRONMENT

MINISTER (Preeti Saini)

B R I C S N a t i o n s c o m e t o g e t h e r f o r U r b a n

Environmental Management

Posted On: 16 AUG 2019 11:23AM by PIB Delhi

A c k n o w l e d g i n g t h e i m p o r t a n c e o f u r b a n

environmental management for improving quality of

life in cities, the Environment Ministers of BRICS

countries today, agreed to work together to resolve

the multifaceted environmental issues faced by BRICS

cities. These discussions and announcements were

made during the 5th BRICS Minister of Environment

Meeting held in Sao Paulo, Brazil. This meeting was

preceded by two-days meeting of BRICS Joint Working

Group on Environment.

Highlighting the path breaking work done by India in

a c h i e v i n g i t s N a t i o n a l l y D e t e r m i n e d

Contributions(NDCs) Union Environment minister,

Shri Prakash Javadekar said that India under the

dynamic leadership of Prime Minister Narendra Modi

is walking the talk on NDC's. "We have achieved

reducing energy intensity by 25% and already 78GW of

renewable energy has been made possible, while at

the same time forest cover has increased by nearly

15,000 sqkm and tree cover outside the forest is

increasing rapidly" said the environment minister.

Stressing the key role played by BRICS countries Shri

Javadekar said that BRICS is a very good platform for

all five countries for co-operation and development.

"All five countries are rising and have many

experiences to share and these experiences will

definitely help all the economies to improve further in

our climate action efforts and protecting environment

while ensuring growth at the same time", added the

Environment Minister. In a tail of ministerial meetings,

the minister iterated that India has set an example in

achieving its NDC's and all countries need to walk the

talk.

The Ministerial Declaration highlighted key initiatives -

Partnership on Urban Environmental Sustainability

Initiative (PUESI) to share knowledge and experience

on important issues as waste management,

cogeneration, reverse logistics, sanitation, urban air

quality, urban green areas, BRICS Environmentally

Sound Technology (BEST) Cooperation Platform for

innovations, knowledge sharing and capacity building,

and Clean River of BRICS program for improvement of

r iver ecology and combating marine l i t ter.

Environment Ministers agreed to establish and

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strengthen concrete mechanisms of implementation

of the cooperation initiatives with special focus on

action-oriented cooperation. The key themes of urban

environmental management, contaminated areas

and soil remediation, water quality, circular economy

in context of sustainable consumption and

production, marine litter and biodiversity were agreed

to be integrated into BRICS cooperation initiatives.

S o u r c e :

http://pib.gov.in/PressReleaseIframePage.aspx?PRID

=1582127

THE PRIME MINISTER, SHRI NARENDRA

MODI ADDRESSED THE NATION FROM THE

RAMPARTS OF THE RED FORT ON THE 73RD

INDEPENDENCE DAY (Preeti Saini)

Following are the highlights from his speech

1. I extend warm greetings and best wishes on the

73rd Independence Day and on the auspicious festival

of Raksha Bandhan to all the countrymen, brothers

and sisters.

2. As the country is celebrating the festival of

Independence, people in several parts of the country

are facing difficulties due to floods. Centre, States and

other organizations are striving hard to bring the

situation back to normal.

3. To revoke Article 370 and 35A within 10 weeks of

the formation of the new Government is a significant

step towards fulfilling the dream of Sardar Vallabh

Bhai Patel. The task that was not done in the last 70

years has been accomplished within 70 days. The

abrogation of Article 370 and 35A was passed in both

Rajya Sabha and Lok Sabha by two-thirds majority.

4. If we can abolish Sati system, make stringent laws

against female foeticide and take action against child

marriage and dowry, we can also raise our voice

against Triple Talaq.

Similarly, we have enacted law against Triple

Talaq to protect the rights of our Muslim women.

5. Radical amendments were made in laws relating

to terrorism and were made more stringent and

powerful.

6. In a significant step, transfer of about Rs. 90,000

crores to farmers' bank accounts is in progress to

those who are beneficiaries of PM Kisan Samman

Nidhi Yojana.

7. Pens ion scheme to farmers and smal l

entrepreneurs has been put in place which was never

imagined earlier.

8. To address challenges of water crisis, a new

dedicated Ministry of Jal Shakti has been created.

9. In coming days, Centre and States will together

take forward the Jal-Jeevan Mission and an amount of

more than Rs. 3.5 lakh crores has been earmarked for

this.

10. There is a pressing need for doctors, health

facilities and systems in the country. In order to make

Medial Education transparent, important laws have

been enacted.

11. The country has enacted strong laws for

protection of children.

12. While 2014-2019 was an era of fulfillment of

needs, the period beyond 2019 is that of fulfillment of

aspirations and dreams.

13. It is our responsibility that the aspirations of the

citizens of Jammu & Kashmir and Ladakh are fulfilled

and dalits living there should get equal rights as

enjoyed by the rest of the dalits in the country.

Similarly, communities like Gujjars, Bakarwals, Gaddis,

Sippies or Balties should get political rights. After

partition, lakhs of people got displaced and settled in

Jammu & Kashmir were devoid of basic human rights

and citizenship rights.

14. J&K and Ladakh can become role models of peace

and prosperity and contribute significantly towards

India's development. The state can greatly contribute

to India's development. Today every Indian can

proudly say 'One Nation, One Constitution'.

15. GST achieved the dream of 'One Nation, One tax'.

We successfully attained 'One Nation, One Grid' in the

power sector. We also developed 'One Nation, One

Mobility Card' system and today there is a discussion

in the country for 'One Nation, One Poll' and it should

happen in a democratic manner.

16. Population explosion can create new problems

specially for the future generations. But there is also

an enlightened section of society which is aware of this

challenge. We have to ponder on this issue taking

along all the sections of the society.

17. Corruption and nepotism have harmed the

country beyond imagination. We have taken several

steps driven by technology to fight this menace.

18. Ease of living is the necessity of independent

India. We should build an eco-system in which there

should be less Government interference in daily life.

19. The country can no longer wait for incremental

progress but should strive for giant strides.

20. For development of modern infrastructure, an

amount of Rs. 100 lakh crore has been earmarked for

this period which will create new job opportunities

besides improving the living standards.

21. India dreams of a 5 Trillion Dollar Economy. In the

70 years of independence, the country became a 2

Trillion Dollar Economy but in the last 5 years, we have

made it a 3 Trillion Dollar Economy and at this pace, we

can become a 5 Trillion Dollar Economy.

22. By 75th year of independence, farmers' income

should double, every poor should get a pucca house,

every family should get electricity connection and

every village should have optical fibre network and

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broadband connectivity besides facility of long

distance education.

23. We have to lay stress on Blue Economy (Ocean

resources). Our farmers should become exporters

and every district of the country should be an export

hub. Value added goods from every district should

reach global markets.

24. As a Tourist Destination, India can become a

wonder in the world. All Indians should promote

tourism, because tourism sector provides more jobs

with less investments and also strengthens economy.

25. A stable government provides for policy

predictabi l i ty and a stable system creates

international trust. The world is looking at India with

admiration for its political stability.

26. It is a matter of pride for India that we are

progressing at a high growth rate with price rise under

control.

27. The fundamentals of our economy are very strong

and reforms like GST & IBC have created a new faith in

the system. Our investors should invest more, earn

more and generate more jobs. We should stop viewing

our Wealth Creators with suspicion: they deserve

greater respect. Greater wealth creation will lead to

greater distribution and help in the welfare of poor

people.

28. India is strongly fighting against the forces

spreading terrorism. India in league with other

nations of the world will expose those harbouring,

promoting and exporting terrorism. To abolish the

menace of terrorism, our security forces and security

agencies have played an exemplary role and I salute

them.

29. India's neighbours - Bangladesh, Afghanistan and

Sri Lanka are suffering from terrorism. Our good

friend in the neighborhood - Afghanistan is going to

celebrate its 100th independence day in four days to

come. From the ramparts of the Red Fort, I give my

greetings to the people of Afghanistan who are

marking 100 years of freedom.

30. I had flagged the issue of Swachhata from the

ramparts of Red Fort in 2014 and a few weeks from

now on the occasion of the 150th birth anniversary of

Mahatma Gandhi on 2nd October, India will become

an open defecation free nation.

31. Our country has been debating for long about

reforms in Armed Forces and many commissions and

their reports underline the same. To further sharpen

coordination between the forces, India will have Chief

of Defence Staff, CDS which will make the forces even

more effective.

32. I wish the countrymen to pledge to make India

free from single use plastic by 2nd October. For this

every citizen, municipalities and gram panchayats

should come together.

33. Our priority should be a 'Made in India' product.

For a better tomorrow, can we think of consuming

local products and also help improve rural economy

and the MSME sector.

34. Our digital payment platforms are evolving

strong. We should lay stress on digital payments for

our village shops, small outlets and smaller city malls.

35. We are spoiling health of soil by use of chemical

fertilizers and pesticides. When Gandhiji has already

shown us the path, can't we reduce by 10%, 20% or

25% use of chemical fertilizers. I am sure our farmers

will oblige my wish.

36. Indian professional are recognized globally. Our

scientists have proved their mettle in Chandrayaan

which is reaching the uncharted territory of the moon.

37. In the coming days, 1.5 lakh wellness centers will

be created at villages. One medical college in the midst

of three Lok Sabha constituencies, housing for two

crore poor people, drinking water supply in 15 crore

rural households and 1.25 lakh km roads in rural

areas, besides connecting every village with

broadband and optical fiber network are some of the

targets to be achieved. More than 50,000 new start

ups are also being planned.

38. Indian constitution is completing 70 years, the

dream of Baba Saheb Ambedkar and this year is also

important for the 550th birth anniversary of Guru

Nanak Devji. Let us move forward by imbibing the

teachings of Baba Saheb and Guru Nanak Dev for a

better society and a better country.

Union Minister Shri Prakash Javadekar speaking at the

inauguration of 10th Jagran Film Festival at Siri Fort

Auditorium, New Delhi on 18.7.2019

20 July 2019 Current Affairs: Union Minister of

I n f o r m a t i o n a n d B r o a d c a s t i n g P r a k a s h

Javadekarinaugurated the 10th edition of the Jagran

Film Festival.The Delhi chapter has been scheduled

from 18 to 21 July atSiri Fort Auditorium, New Delhi.

Important Film personalities like actor Anil Kapoor,

choreographer Farah Khan, film producer Shobu

Yarlagadda, director Ketan Mehta and film critic

Rajeev Masand were present at the inauguration.

In the first day of the film festival, there were two panel

discussions in the Cinema Summit category, on:

?

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Future of Cinema and Breaking Language Barriers in

Indian Cinema with Yarlagadda and Mehta

? Changing Landscape of Bollywood with Khan.

The festival will travel its way from Delhi through

various places like Kanpur, Lucknow, Allahabad,

Varanasi, Agra, Meerut, Dehradun, Hisar, Ludhiana,

Patna, Ranchi, Jamshedpur, Gorakhpur, Raipur, Indore

and Bhopal. The festival will end on September 29 in

Mumbai.

" Union Minister Shri Prakash Javadekar and Goa

Chief Minister Dr. Pramod Sawant visiting venues of

IFFI in Goa on 14.7.2019.

Government is committed towards the preservation

of country's cinematic heritage, says Prakash

Javadekar

NFHM is a landmark initiative to preserve the

Country's cinematic heritage, says I&B Minister

NFAI to add new film preservation and conservation

facilities as part of NFHM, says Prakash Javadekar

Posted On: 30 JUN 2019 6:29PM by PIB Mumbai

The National Film Heritage Mission is an important

initiative of the I&B Ministry to preserve and conserve

country's cinematic heritage. The Government is

committed towards its implementation in a time

bound manner. Shri Prakash Javadekar, Minister of

Information and Broadcasting and Minister of

Environment, Forest and Climate Change, mentioned

this during his visit to National Film Archive of India,

today.

Shri Javadekar reviewed the Ministry's prestigious

project of 'National Film Heritage Mission', and various

activities undertaken under this project. Shri

Javadekar after review said "film condition assessment

work of nearly 1.32 lac film reels has been completed

and the preventive conservation work is underway.

The work on digitization of film reels will commence

soon." Shri Javadekar further added, "the Government

is setting up new preservation facilities (vaults) at 3

acres of land. Also, NFAI will have a dedicated children

film club, benefiting children of different age groups."

While mentioning about the restoration of Jaykar

Bunglow, Shri Javadekar said "the restored Jaykar

bunglow will have a new digital library and personal

viewing space for film researchers".

On the sidelines of the review meeting Shri Javadekar

also met with film federation personalities and

addressed their requests. The broader objectives

under NFHM are to undertake film condition

assessment and preventive conservation of around

150,000 film reels, Digitization of around 3500 films,

picture & sound restoration of around 2000 landmark

films of Indian cinema, construction of preservation

and conservation facilities (vaults), training and

workshops and creating a comprehensive Web-based

End to End IT solution.

MANAGEMENT (Medha Gupta)

Reliance to sell 20% stake in oil-to-chemicals arm to

Saudi Aramco

Reliance Industries on 12 august 2019 (Monday)

signaled a tectonic shift in its decades-long, successful

business model of going it alone by proposing to

offload stake in its oil-to-chemicals business to Saudi

Arabian giant Aramco for an enterprise value of $75

billion (around Rs 5.3 lakh crore). Saudi Aramco has

agreed to buy 20% in the oil-to-chemicals division, the

core business of RIL. However, the global oil giant will

only have an economic interest for the first five years,

not a direct equity stake. The oil-to-chemicals business

will function as a division of RIL. Aramco will pick up a

direct stake after five years, when the division will be

spun off into a separate company and become a

subsidiary of RIL.

(Source economictimes.indiatimes.com)

JAMMU & KASHMIR TO ORGANIZE FIRST

GLOBAL SUMMIT FOR INVESTORS FROM

12-14 OCTOBER 2019 (Medha Gupta)

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News agency ANI quoted NK Chaudhary, Principal

Secretary (Commerce & Industry), Jammu and

Kashmir, as saying that the Investors Summit would

take place in the erstwhile state between October 12

and October 14. "J&K has decided to host Investors

Summit from 12-14 October. This will be first-ever

global summit hosted here till date. The inaugural

session of the summit will be held in Srinagar on

October 12," . Summit will attract investments in

various sectors of the economy of the state and to

showcase Jammu and Kashmir as a favorable

investment destination.

It was further informed that the State Government has

already hired Ernest &Young (E&Y) as the Knowledge

partner and Price Water House Cooper (PWC) as the

Media management partner through transparent

bidding process. E&Y will be responsible to do the

documentation of various policies, sectoral policies

and other incentives available in the state

(Source-https://www.crosstownnews.in)

INDIA RECEIVED HIGHEST-EVER FDI

WORTH USD 64.37 BILLION IN Fy19 (Medha

Gupta)

India received the highest-ever FDI inflow of USD 64.37

billion during the fiscal ended March 2019, said a

government report. According to the Annual Report

2018-19 of the Department for Promotion of Industry

and Internal Trade (DPIIT), foreign direct investments

(FDI) worth USD 286 billion were received in the

country in past five years. "In the current financial year

(2018-19), the country registered highest ever FDI

inflow of USD 64.37 billion," the report said.

(Source- https://economictimes.indiatimes.com)

INDIAN AUTOMOBILE SECTOR SLOWDOWN

India's $57- Billion auto components industry is

expected to shed down 500k jobs losses over next

quarter. Front end sales jobs and those related to

technical, painting , welding , production technology

are primarily at risk.

As slowdown in the auto industry continues,

companies halted production temporarily includes

Mahindra, Suzuki, Toyota and Ashok Leyland, Tata

Motors, Hero MotoCorp as well as TVS Group

companies Sundaram-Clayton Limited (SCL) and

Lucas TVs, among others.

(Source: https://www.prokerala.com & Economic

times)

FINANCE MINISTRY ASKS PSBS TO DO

MONTH-LONG CAMPAIGN TO HELP THE

C O U N T R Y A C H I E V E $ 5 - T R I L L I O N

ECONOMY IN FIVE YEARS. (Simranjeet Kaur)

According to a communication by the ministry to the

heads of PSBs, it will be a bottom-up consultative

process from the branch level onwards which will

involve discussions at the branch or regional level,

state level and national level. Suggestions emerged

will be used as inputs to prepare a road map for the

future growth of the banking sector. The review will be

based on 16 parameters, including efficiency and

potential, said a senior banker.

(Source: https://www.livemint.com)

ONGC to invest ?83,000 crore in 25 projects

Oil and Natural Gas Corp (ONGC) to boost oil and gas

production, chairman and managing director Shashi

Shanker said that Fifteen of these projects are

currently under execution and will directly contribute

to oil and gas production.

The cumulative oil and gas gain from these projects is

expected to be over 180 million tonnes of oil and oil

equivalent gas in their life cycle. ONGC envisages a

natural gas output of over 32 billion cubic metres by

FY24. Speaking on ONGC's business performance, he

said the company earned the highest-ever revenue of

?1,09,655 crore in 2018-19, a 29% increase over the

previous financial year. It also logged a record net

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profit of ?26,716 crore in first Quarter, an increase of

34%.

(Source:livemint.com)

SEMBCORP INJECTS 516.9 CRORE IN

ENERGY BUSINESS IN INDIA (Medha Gupta)

Sembcorp Energy India Limited (SEIL) injected

around $101.6 million in equity to raise its stake in its

India energy arm to 94.05 per cent from 93.73 per

cent.

Through its subsidiary Sembcorp Utilities (SCU), the

group subscribed for an additional 275 million

additional shares in SEIL to support the growth of its

India renewable energy business.

The equity injection was funded through a mix of

internal funds and borrowings. The balance of

shares in SEIL, meanwhile, is owned by SCU's Indian

partner Gayatri Energy Ventures.

(Source: https://www.businesstimes.com)

AMAZON SETS UP LARGEST DELIVERY

STATION IN TN (Nitish)

Amazon deliveries for Tamil Nadu will get more

efficient as the e-commercemajor launched its

"largest" delivery station in the state till date The e-

commerce giant said it wasn't witessing any

slowdown in the market, which has hit FMCG and

consumer facing sectors, and has "doubled" its

delivery network in the state in the past few months,

and has expanded its delivery network in cities and

towns such as Namakkal, Tiruchengodu, Sivakasi,

Krishnagiri, Tiruvallur, and others. Amazon now

covers around 1,200 pin codes in the state with a

"significant number" of the state's customers

enjoying one-day and two day-delivery promises.

Amazon has over 32,000 sellers based in the state.

The new station, located in Chennai, is spread across

24,000 square feet.and expected to help Amazon

strengthen its last-mile delivery network to ensure

faster deliveries across the city. With this expansion,

Amazon now has six fulfilment centers in the state

covering storage space of almost 1.8 million cubic

feet. It has around 120 own and service partner

delivery stations to monitor deliveries. It also has

three sort centers - the link between fulfilment hubs

and customers- with more than 80,000 square feet

of processing area aggregate.

Source:-

https://retail.economictimes.indiatimes.com

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INTERNATIONAL CHAMBER FOR SERVICE INDUSTRY(Govt. - Corporate - NRIs Business Interface)

www.icsiindia.in | [email protected]


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