Date post: | 26-Jul-2015 |
Category: |
Career |
Upload: | arturo-saavedra |
View: | 337 times |
Download: | 0 times |
ARTURO B. SAAVEDRA
IT Management via Clear Solutions Applied to True Requirements
Vision and Mission Statement
Mission Statement
The Creation of a Flexible, Secure Enterprise IT Infrastructure that Is Easily Implemented, Maintained and Correctly Managed to Meet an Enterprise’s Dynamic
Business Needs
Vision StatementConsolidated, Standardized, Centralized Shared Computing Environment Which
Promotes the Efficient Use of Computing Resources, Effective and Efficient Application Lifecycle Processes and Ease of Maintenance While Understanding
Fiscal Responsibilities
Analyze Immediate and Long Term True Business
Requirements and Environmental Processes
Utilization of Correct Processes In Order to Provide Streamlined
Solutions
SOA Approach to Future IT Infrastructure Requirements
Including True Capacity Planning and Global
Reporting
Communicate Level of Effort, Cost and Possible
Ramifications of Proposed Solutions as a Response to
the Correct Analysis of Requirements
IT Strategy
Understand and Analyze
Apply SOA Approach
Requirement Guidance
Report & Communicate
Strategic Approach
Work History Locations
Experience and Results 2007-Present
VzB IT Strategy Consulting Results **
Strategic IT Infrastructure Roadmap Consulting
Assessment and Analysis of Global Standards and The Effect on Verizon Business Infrastructure
End of Serviceable Life Application Virtualization Consulting
Formulated a Complete Roadmap for Future VzB Infrastructure Strategy and Processes
Completed Multiple TCO and Technical Assessment of Proposed Standards and Technologies
Assessed Numerous Application Design Submission for EOSL’s $20m Dollar Projects
** Presentations Upon Request
Experience and Results 2003-2007
MCI Sr. Mgr OPS Architecture Results**
Appointed to Create MCI Enterprise Architecture Organization for all Major Data Center Locations
Entrusted With Creation of First SOA Approach to HW Request for Resources at MCI
Selected to Create Streamlined Process for “Cradle to Grave” all Infrastructure Projects
Controlled Average Annual Spent of Over $60m Dollars per Year
Managed Personnel of Over 25 Architects
Guided and Directed the Utility Information Services Framework for SOA Approach to Infrastructure Needs
Cost Savings and Avoidance of SOA Approach Calculated at Over $40m Dollars
Creation of First ITIL Approach at Infrastructure Requests (MOF:MCI Operations Framework)
Automated Project Reporting and Executive Storage Dashboard as well as Initiated First Ever Global Capacity Planning Initiative
Successfully Grew Initial Architecture Team of 5 Individuals to a Team of over 25
** Presentations Upon Request
Experience and Results 1999-2003
MCI Manager OpenVMS and Dialogue Application
Results**
24x7 Mission Critical Support for all MCI Telemarketing Locations World-Wide
Supported all Aspects of Interface with Other Telco and Infrastructure Components at all Telemarketing Centers
Management of 14 member Team Overseeing 30 Call Center’s OpenVMS Infrastructure’s Architecture, Implementation and Support
Assumed Responsibility of OS/HW Support to Encompass Application Support and Systems Interface Support
Initiated a Call Center Hardware Infrastructure reduction of 30 Clusters to 12 via Consolidation and Shared Environments
Established First Shared SAN Environment at MCI
Successfully Grew Initial Organization from 5 to 14 Members
** Presentations Upon Request
Experience and Results 1996-1999
MCI 2nd Level Support and Help Desk
Results
System Administrator at MCI’s Sales Focus Call Center
24x7 Mission Critical Support of MCI’s Phoenix Call Center (Telco, HW, OS, Communications)
Promoted to 2nd Level Support with Help Desk Responsibilities for all 30 MCI Call Centers’ Application, HW Infrastructure, Communication and Escalation
Created First Automated Headset Inventory in Visual Basic for Phoenix Center
Provided Excellent Customer Service for all Help Desk Issues
Promoted to Lead over Night Shift 2nd Level Support