ASBO MD DC Spring ConferenceMay 2014
More, Dude Where’s My Bus
GPS Technology SolutionsThe Present, The Future, The Pipeline
Management StandardsSOP
Safety, Performance and Efficiency
Winship WheatleyAACPS TD (Retired!!)
Dude, What’s My Bus Doing Dude, What’s My Bus Doing Anyway?Anyway? Issue Development, Assessment, Action, Tools & Solutions Issue Development, Assessment, Action, Tools & Solutions
The Main MissionThe Main Mission
SafetySafety
EfficiencyEfficiency
Support the Instructional Support the Instructional MissionMission
Customer ServiceCustomer Service
IntroductionIntroduction
The ASBO INTL Presentation:Text Message Interruption
The Vendor Inquiry:
Bus Stops and Lawyers
The “Drowsy” Driver Performance Recognition
Data Retention & Litigation
Budget Responsibility, Productivity & System Integration
The ConundrumThe Conundrum
Predictions are tough,….especially if they are about the future.”
Yogi Berra
Dude, Performance AssessmentDude, Performance Assessment
The Queries: Who Needs to Know What & SOPsThe Queries: Who Needs to Know What & SOPs
The Assessment The Assessment MissionMission
Where (Is IT or She)Where (Is IT or She)
Who (Did IT)Who (Did IT)
When (Was That)When (Was That)
How (Did It Get Done)How (Did It Get Done)
Time (The Observation Source)Time (The Observation Source)
Integrate (Seam Free Zones)Integrate (Seam Free Zones)
The Assessment FunctionThe Assessment Function
Superintendent
Budget and Finance
Risk Management Transportation Director
Fleet Manager
Bus Vendor
Driver Trainer
Lot Manager
School Bus Driver
The Lawyers
But Wait …. There’s But Wait …. There’s MoreMore
“The future sure isn’t what it used to be.”
Yogi Berra
Dude, Bus Utilization? Huh?Dude, Bus Utilization? Huh? And the Additional ToolsAnd the Additional Tools
The Assessment The Assessment MissionMission
Where (Is IT or She)Where (Is IT or She)
Who (Did IT)Who (Did IT)
When (Was That)When (Was That)
How (Did It Get Done)How (Did It Get Done)
Time (The Observation Source)Time (The Observation Source)
Integrate (Seam Free Zones)Integrate (Seam Free Zones)
Alert Systems:Alert Systems:
Battery
Location Deviation
Speed Excess
Idles Excess
Fail To Inspect
The Flat Tire
The Child Check
The iPhones of the World
But Wait …. There’s But Wait …. There’s MoreMore
Intervene, Teach, Know
Dude, Bus Utilization? Huh?Dude, Bus Utilization? Huh? And the Additional ToolsAnd the Additional Tools
The Assessment The Assessment MissionMission
Where (Is IT or She)Where (Is IT or She)
Who (Did IT)Who (Did IT)
When (Was That)When (Was That)
How (Did It Get Done)How (Did It Get Done)
Time (The Observation Source)Time (The Observation Source)
Integrate (Seam Free Zones)Integrate (Seam Free Zones)
Integration Integration Enhancements:Enhancements:
Camera Technology
Routing Services
Maintenance Services
Time and Attendance
Electronic Inspection
The iPhones of the World
But Wait …. There’s But Wait …. There’s MoreMore
Intervene, Teach, Know
Dude, Bus Utilization? Huh?Dude, Bus Utilization? Huh? Where Shall It Go?Where Shall It Go?
The Assessment The Assessment MissionMission
Where (Is IT or She)Where (Is IT or She)
Who (Did IT)Who (Did IT)
When (Was That)When (Was That)
How (Did It Get Done)How (Did It Get Done)
Time (The Observation Source)Time (The Observation Source)
Integrate (Seam Free Zones)Integrate (Seam Free Zones)
Access and Access and Enhancements:Enhancements:
Web Based Licenses Access
Preventive DiagnosticsCrash Prediction
Driver EvaluationVacuum Free
Customer Service Inquiry
“Helicopter” Access
Actual, Not Planned
Industry Standards
But Wait …. There’s But Wait …. There’s MoreMore
Intervene, Teach, Know
Dude, Is My Bus Ready?Dude, Is My Bus Ready? RETURN ON INVESTMENT or QUALITY ENHANCEMENT? RETURN ON INVESTMENT or QUALITY ENHANCEMENT?
The Resource:The Resource:
Driver, RF, Cell, Software, Driver, RF, Cell, Software, HardwareHardware
The Result:The Result:
Electronic DVIRElectronic DVIR
Does It Support:Does It Support:
SafetySafety
EfficiencyEfficiency
Support the Instructional Support the Instructional MissionMission
Customer ServiceCustomer Service
Dude, When Did IT Go!Dude, When Did IT Go! RETURN ON INVESTMENT or QUALITY ENHANCEMENT? RETURN ON INVESTMENT or QUALITY ENHANCEMENT?
The Resource:The Resource:
Electronic Transfer, Sort Electronic Transfer, Sort OperationsOperations
The Result:The Result:
Time on TaskTime on Task
Integration and Audit Integration and Audit OpportunitiesOpportunities
Does It Support:Does It Support:
Safety, Efficiency, Safety, Efficiency,
Instructional Mission, Instructional Mission,
Customer ServiceCustomer Service
Dude, When Did IT Get There!Dude, When Did IT Get There! RETURN ON INVESTMENT or QUALITY ENHANCEMENT? RETURN ON INVESTMENT or QUALITY ENHANCEMENT?
The Resource:The Resource:
Electronic Transfer, Sort Electronic Transfer, Sort OperationsOperations
The Result:The Result:
Zone SequencingZone Sequencing
Integration and Audit Integration and Audit OpportunitiesOpportunities
Does It Support:Does It Support:
Safety, Efficiency, Safety, Efficiency,
Support the Instructional Support the Instructional Mission, Customer ServiceMission, Customer Service
Dude, On Time Performance!Dude, On Time Performance!
SERVICE QUALITY AND KPI ASSESSMENT SERVICE QUALITY AND KPI ASSESSMENT
The Resource:The Resource:
Electronic Transfer, Sort Electronic Transfer, Sort OperationsOperations
The Result:The Result:
Zone SequencingZone Sequencing
Integration and Audit Integration and Audit OpportunitiesOpportunities
Does It Support:Does It Support:
Safety, Efficiency, Safety, Efficiency,
Support the Instructional Support the Instructional Mission, Customer ServiceMission, Customer Service
School Hours School Name Open CloseWinship Elementary 9:00 AM 3:25 PMAlert Middle 9:30 AM 3:55 PMIdle High 9:15 AM 3:40 PM
Arrival Frequency School Name Arrivals Early On Time Late LaterWinship Elementary 12 0 10 1 1Alert Middle 9 0 7 2 0Idle High 12 0 7 2 3
Arrival Percentage Summary School Name Early On Time Late LaterWinship Elementary 0% 83% 8% 8%Alert Middle 0% 78% 22% 0%Idle High 0% 58% 17% 25%Fleet Average 0% 73% 15% 12%
Dude, What Did I Pay!Dude, What Did I Pay! RETURN ON INVESTMENT or QUALITY ENHANCEMENT? RETURN ON INVESTMENT or QUALITY ENHANCEMENT?
The Resource:The Resource:
Electronic Transfer, Electronic Transfer,
Sort OperationsSort Operations
The Result:The Result:
Time on TaskTime on Task
Integration and Audit Integration and Audit OpportunitiesOpportunities
Does It Support:Does It Support:
Safety, Efficiency, Safety, Efficiency,
Instructional Mission, Instructional Mission,
Customer ServiceCustomer Service
Dude, When Was It There and Dude, When Was It There and What Was It Doing!What Was It Doing! RETURN ON INVESTMENT or QUALITY ENHANCEMENT? RETURN ON INVESTMENT or QUALITY ENHANCEMENT?
The Resource:The Resource:
Electronic Transfer, Sort Electronic Transfer, Sort OperationsOperations
The Result:The Result:
Time at TaskTime at Task
Very Quick Answer to Very Quick Answer to Previously Unanswerable Previously Unanswerable QuestionQuestion
Does It Support:Does It Support:
Safety, Efficiency, Safety, Efficiency,
Support the Instructional Support the Instructional Mission, Customer ServiceMission, Customer Service
Dude, Where is IT NOW!Dude, Where is IT NOW! RETURN ON INVESTMENT or QUALITY ENHANCEMENT? RETURN ON INVESTMENT or QUALITY ENHANCEMENT?
The Resource:The Resource:
Electronic Transfer, Sort Electronic Transfer, Sort OperationsOperations
The Result:The Result:
Another Very Quick Another Very Quick Answer to Previously Answer to Previously Unanswerable QuestionUnanswerable Question
Does It Support:Does It Support:
Safety, Efficiency, Safety, Efficiency,
Support the Instructional Support the Instructional Mission, Customer ServiceMission, Customer Service
Dude, How Fast, Where!?Dude, How Fast, Where!? RETURN ON INVESTMENT or QUALITY ENHANCEMENT? RETURN ON INVESTMENT or QUALITY ENHANCEMENT?
The Resource:The Resource:
Electronic Transfer, Sort OperationsElectronic Transfer, Sort Operations
The Result:The Result:
Another Very Quick Answer to Previously Unanswerable QuestionAnother Very Quick Answer to Previously Unanswerable Question
Does It Support:Does It Support:
Safety, Efficiency, Support the Instructional Mission, Customer ServiceSafety, Efficiency, Support the Instructional Mission, Customer Service
Dude, Sleeper ALERT? Prove Dude, Sleeper ALERT? Prove IT!IT! RETURN ON INVESTMENT or QUALITY ENHANCEMENT? RETURN ON INVESTMENT or QUALITY ENHANCEMENT?
The Resource:The Resource:
Inspection Sequence, Inspection Sequence, Electronic Transfer, Sort Electronic Transfer, Sort Operations, Text MessageOperations, Text Message
The Result:The Result:
PDQ on Critical Question PDQ on Critical Question Related to Low Tolerance Related to Low Tolerance Omission!Omission!
Does It Support:Does It Support:
Safety, Efficiency, Support Safety, Efficiency, Support the Instructional Mission, the Instructional Mission, Customer ServiceCustomer Service
Dude, What To Do?Dude, What To Do? RETURN ON INVESTMENT or QUALITY ENHANCEMENT? RETURN ON INVESTMENT or QUALITY ENHANCEMENT?
The Resource:The Resource:
Due DiligenceDue Diligence
The Result:The Result:
Maximize Critically Maximize Critically Valuable Resources!Valuable Resources!
Does It Support:Does It Support:
Safety, Efficiency, Support Safety, Efficiency, Support the Instructional Mission, the Instructional Mission, Customer ServiceCustomer Service
The Assessment:The Assessment:
Opportunity CostOpportunity Cost
Due DiligenceDue Diligence
WarrantiesWarranties
R & D BudgetsR & D Budgets
Experience &User InputExperience &User Input
IntegrationIntegration
Management AccessManagement Access
Dude, What Say Mr. Berra?Dude, What Say Mr. Berra? RETURN ON INVESTMENT or QUALITY ENHANCEMENT? RETURN ON INVESTMENT or QUALITY ENHANCEMENT?
The Resource:The Resource:
YouYou
The Result:The Result:
Student Safety Best Student Safety Best Practice Objective!Practice Objective!
Does It Support:Does It Support:
Safety, Efficiency, Support Safety, Efficiency, Support the Instructional Mission, the Instructional Mission, Customer ServiceCustomer Service
INTEGRATION
INTEGRATION
Workplace Productivity
Workplace Productivity
Budget Reduction,
Budget Reduction,
Supervision &
Supervision &
Accountability
Accountability
ASBO MD DC Spring ConferenceMay 2014
More, Dude Where’s My Bus
GPS Technology SolutionsThe Present, The Future, The Pipeline
Management StandardsSOP
Safety, Performance and Efficiency
Winship WheatleyAACPS TD (Retired!!)