ASHEESH ARORA - Honeywell · •Honeywell to provide guidance, support and recommendation to...

ASHEESH ARORA

MIGRATION AND SPECIAL SERVICE OFFERINGS FOR OIL CUSTOMERS

PROCESS MEASUREMENT CONTROL

© 2015 by Honeywell International Inc. All rights reserved.

PMC Total Care Field Services2

Total Care Field

Instrumentation

Services help you

maintain peak

operating performance,

maximize the ongoing

value of your systems,

measurement

and control devices

and field instruments

“Total Care Field Services” offers a flexible

framework of services that help to ensure

safety, equipment reliability and system

performance for the lifetime of the site.

What we do

• Spares, repairs, spot labor, periodic

contracts, technical support

• Migrations, software upgrades and

updates, commissioning

• Weight and Measures, ATEX,

Safety (SIL), DVGW, API-MPMS...

• Condition monitoring, smart

forecasting, customer portals

• Legacy system evolution

• Innovative technology

• Global coverage

• Applications and domain knowledgeStrengths


Specific Programs and Offering3

Corrective Maintenance

Lifecycle Management

Preventive Maintenance

Safety & ComplianceParts ManagementSite Support

Specialists

Solution Enhancement

Support ProgramTraining

Health Check

Programs are offered in conjunction with our Authorized Local Service Partners


41. Health Check Program» Honeywell provides a site survey and product audit

» Audit includes model, serial numbers, location, user, and other pertinent data including condition of the equipment

» Site presented with maintenance options based on equipment condition and most suited to their needs

» Benefits: Reduced risk, reduced schedule, lowest life cycle cost, improved safety



Optimization of Site Equipment over Lifecycle!

5

Instruments Covered

Report Output

• List of Equipment

• Age

• Make

• Version

• Findings

• Visual Inspections

• Recommendations

• Upgrades: Aging IB

• Migrations: Compliance Issues

• Maintenance Plan: No Contracts

• Corrective Maintenance: Break Downs

• Conclusion: Priority of work defined.

Future budgeting exercise

Radar Gauges

Loading Controllers

Servo GaugesTransmitters

Entis

CIU

PLC

Example of an Asset Management Health Check Program on

a Tank Farm


Health Check Value Adds6

Visible maintenance costs

• Hours labor

• Spare parts

Hidden maintenance costs

• Invoices - checking, sorting, etc.

• Ordering tasks - checking, coordination, etc.

• Agreeing dates with the service provider

• Contract negotiations

Invisible maintenance costs

• Productivity

• Capacity utilization

• Downtime

• Scheduling Delays (servicing, damage, etc.)

• Respecting and coordinating deadlines

• Asset condition and quality

Strategic

• Long term partnership

• Support commitment from Honeywell

• Increased efficiency (less administration / agreed pricing)

Shared responsibilities between Customer & Honeywell

• Customer skilled resources continue current activities

• Honeywell to provide guidance, support and recommendation to

improve site uptime and lower cost.

Objective of Health Check scope

• Protect Customer from obsolescence and mitigate security risks

• Reducing Customer overall Total Cost of Ownership (TCO)

• Predictable and flat OPEX spend

Remove Hidden Cost Service Model


2. Corrective Maintenance

7

Corrective maintenance includes all unscheduled maintenance actions performed to restore the system to a specified condition after the occurrence of a failure, in order to minimize downtime and is part of the call out service.

Our records shows that corrective

maintenance is 2.5 time more

expensive than preventive

maintenance; it does not include the

cost of unavailability of the installation


3. Preventive Maintenance

8

A qualified Honeywell engineer or certified service engineer will execute the

preventive maintenance according to the procedure described hereunder:

• Preventative maintenance on pre-defined period.

• Scope of work:

- Verification of the performance and operational functionality

- Visual inspection of instrument.

- Functional check system hard- and software.

- Replace parts in order to maintain operational functionality.

- Calibration of equipment in case of misreading or inaccuracies.

- Verification on repeatability of instrument.

- W&M re-sealing after maintenance (if applicable)


4. Site Support Specialist

9

Expert process control and IT experts

• Deep product, application and vertical market expertise

• Speed to identify, evaluate and execute on system tasks that offer

increased system reliability

• Cost reduction opportunities based on deep system knowledge and

operational efficiency

• Increased coordination and use of standard operating procedures

(SOPs)

• Onsite review of SOPs and operator training

• Specialized expertise offering validation that systems integrate and

work together efficientlyIncrease safety,

reliability and

efficiency with

site support


Minimize risk,

reduce cost,

ensure availability,

ensure quality

5. Parts Management

10

Peace of Mind

• Guaranteed parts availability as your systems go through upgrades, revision

level changes or functional enhancements (software, firmware, hardware)

• Lower cost than purchasing additional on-site parts inventory or buying

spare parts as part of a project

• Eliminate parts obsolescence risk

Production Security

• Priority 1 (P1) critical spare parts stored securely on-site, dedicated to

customer

• Priority 2 (P2) less critical parts stored in centralized bonded warehouse,

predictable replenishment of P1 parts

Inventory Management

• All inventory (P1 & P2) owned and managed by Honeywell

• Ease of warranty tracking – warranty begins when part is used (box opened)

• Eliminate spare parts “write-off’s” that come with owned inventory

• Reduce administration of managing spare parts (e.g. stocking, inspections)


6. Safety and Compliance

11

These Service will be executed on pre-defined periods,

in combination with inspection / preventive maintenance

- Alarm test:

- Scope of work:

• Verification of alarm setting for all equipment mentioned in the

installed base section.

• Issuing the alarm test certificate

- ATEX verification:

- Scope of work:

• Verification of ATEX conformity on site for all field equipment

mentioned in the installed base section.

• Visual check on identification plates for all field equipment

mentioned in the installed base section.

• Issuing the conformity certificate

Experience with

ATEX Compliance


7. Training

12

Partner with Honeywell

• Provide flexible courses developed as standard, customized or

tailored training to meet specific business needs delivered in a

variety of ways:

- In-center, instructor-led classroom instruction

- On-site training

- Blended “online” sessions that can be taken “after-hours”, or on

demand

• Assess and deliver a site and personnel-specific needs assessment

to ensure that system and employee capabilities are maximized

over time

• Prepare for the loss of critical skills – retiring workforce

• Develop a comprehensive training plan that minimizes preventable

errors, allows for faster response to issues and measures employee

performance and on-going skill development needs

Ensure on-going

success in

operational

readiness


8. Solution Enhancement Support Program

13

SESP is a cost-effective means to extend the life of your

intellectual and physical capital and maximize ROI

• Offers significant savings on hardware/software upgrades and

guarantees priority access to Honeywell expert engineering

resources

• Provides alternatives/value-added options to help you manage,

support, and fund your specific system support and migration

strategies

Extend life,

guarantee priority

and cost savings


9. Lifecycle Management

14

LCM is a single, multi-year support agreement that

ensures parts availability and support

• Predictability, with fixed pricing on spare parts, support contracts,

and migration/upgrade kits

• Reduced risk via guaranteed maintenance

• Obsolescence protection

• Provides a path forward to the latest technology and functionality of

advanced control

• Continuation, refresh, and migration alternatives that address your

unique business and technological needs

LCM combines

• Parts Management

• Parts Replacement

• Solution Enhancement Support Program (SESP)

• Migration (Kits & Enhancements)

Commitment to

lower your Total

Cost of Ownership


15

Thank You!

Date post:	11-Aug-2020
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