Hospitality Management

Submitted to:

Dr. Suvidha Khanna

Submitted by:

Aanchal Talla(23)

Aseesdeep Kour (3)

Chetna Handa(5)

Prashant Kalra(12)

Rishab Banotra(16)

“Where

Hospitality is a

tradition”

Hotel Asia Jammu

Assests of the Hotel

• Highway Hotel.

• 2 kms from Bus stand.

• 2.6 km from Jammu Tawi Railway

Station.

• And 4 kms from Jammu Airport.

• In the vicinity of the tourists.

Came into operation in the year 1976 owned by M/S. SoniHotels Pvt. Ltd.

Later on it was taken over by M/S. Trans Asia Hotels Pvt. Ltd.

They had franchise with Welcome Group. (1980 -1983.)

1st 4 -Star Hotel in Jammu by The Ministry of Tourism , Government of India.

Undergone renovation.

HISTORY

Mission: Feeling at Home while away from Home.

Check-in: 12:00 noon.

Check-out: 12:00 noon.

The hotel is under CCTV coverage.

Services

offered

Safety deposit boxes

WiFifacilities

Doctor on Call

Health club

Beauty Saloon

Outdoor pool

Multi cuisine

Restaurant and Bar

laundry & dry-

cleaning services

Hotel Asia Sripati Katra

LOCATION

Near Bus and Taxi Stand.

Asia The Oasis Resort Patnitop

LOCATION

Situated 4 kms. short of Patnitop on

Jammu - Srinagar National Highway.

Director

(H.S Anand)

Managing director

(R.D Anand)

General Manager

(D.N Chauhan)

Front Office

(Susheel Prashu)

House Keeping

(Manju Khanna)

F&B production

(Naresh Dobral)

F&B services

(C.L Bhatt)

Stores

(D.S Negi)Maintainance

(Laxmi Kant)Accounts

( PradeepBali

Executive Director

(H.D Anand)

Front office House keeping

Food and beverage service Food and beverage production

Headed by-

Susheel

Parshu

Functions

Attends Query Calls.

Attending the Guest and Providing them

necessary Information.

Make Reservations.

Allot the Rooms to the Guests.

Attend Room Service Calls.

Preparations of Date Wise Reservation Charts.

Prepare Guest Bills at the time of CheckOuts.

Handling Complaints & Feed Back.

House keeping

Functions

• Responsible for Cleanliness &

Hygiene of Hotel

• Maintaining the security and

privacy of the guests.

• Room Cleanliness.

• Arrangement of Proper

Toiletries.

• Handling of Guest’s Left

Baggage.

Headed by:

Manju

Khanna

F & B Department

F & B PRODUCTION

F & B SERVICES

F & B

DEPARTMENT

F & B Production

Responsible for Preparation of all kinds of

Food and Beverages served in the hotel.

1 Kitchen is there.

Headed by:

Naresh Dobral

F&B manager

chef

Indian Helpers

Chinese Helpers

continental Helpers

F & B SERVICES

Responsible to Serve all kinds of Food &

Beverages produced.

Serves- Rooms, Restaurant, Coffee Shop,

Bar, Banquets and other Guests as well

Headed by:

CL Bhatt

Yangtse - The Chinese Restaurant( 12:00 pm-12:00 am)

• Ist of its kind in Jammu city is committed

to serve the ultimate delight in authentic

Chinese cuisine (A choice of over 70

mouth watering temptations...) by the

chefs from Darjeeling.

• Yangtse has breathtaking view of

Swimming Pool and lush green Gardens.

Reputations

• The 24 hour coffee shop on

the lobby level has an

appetizing menu featuring

exotic dishes.

Pavilion(Lunch time- 12pm -3pm

Dinner time- 7pm – 11pm)

• The restaurant is known for the

best in Indian, Kashmiri, Chinese

and Continental cuisine. Paneer

Sultani', `Peshawari Gosht’

• After 9 pm a live band give its

musical performance.

Tavern (10am – 11 pm)

• It's a well stocked bar that

overlooks the pool and has an

open terrace for making those

happy hours happier.

• The bar serves all kinds of

international and domestic

beverages and a multitude of

exotic cocktails and mocktails.

Headed by:

Ajay Teshain

Man Power Planning.

Recruitment.

Selection.

Placement & Induction.

Employee Relation.

Training of Employees.

Salary & Wage Administration.

Motivation.

Looking after Health & Safety of Employees.

HR Audit.

Record Keeping.

Grievances Handling.

Manages the Security Department.

Accomodation

• 44 air conditioned Rooms/Suites.

• The Rooms are fitted with ultra modern

Furniture, wooden flooring, LCD, Mini Fridges,

safe deposit lockers.

• Satellite T.V.

• 24 hours rooms service available.

Presidential suite Executive suite

S. Deluxe suites

Tariff: Individual rates (European plan)

Presidential Suite

Rs.8000/-

Executive Suite

Rs.10000/-

Single Room S. Deluxe

Rs.4995/-

Double Room S. Deluxe

Rs.5995/-

Card keys are used for opening and closing room and for lighting system.

Pool plaza Regal room

Crystal roomBar-e-kabab

Pool view

Regal room

Regal Room is ideal for Marriages /

Conferences with a Capacity of 120

persons .

Crystal room

Crystal Room is ideal for Conferences / Kitty Parties with a capacity of 40 persons .

Pool Plaza is adjacent to the Swimming pool is ideal for Marriages / Conferences with a capacity of 120 persons .

Pool plaza

The Open air lush green Lawns

overlooking the swimming pool is ideal for

Dinner / Reception / Marriages with a

capacity of 500 persons.

Bar-e-kabab

Pool View is ideal for Conferences / Kitty Parties with a capacity of 30 persons.

Pool view

References

Hotel’s brouchere

http://www.asiahotelsjammu.com

www.google.com

Thank you!!!!Thank you

ASIA