ASK Concept in Training

Prepared By

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Manu Melwin JoyAssistant Professor

Ilahia School of Management Studies

Kerala, India.Phone – 9744551114

Mail – manu_melwinjoy@yahoo.com

Areas of training

• Training is generally offered

in the following areas .

– Knowledge.

– Skills

• Technical skills.

• Social skills.

– Attitude.

Classification of learning outcomes

Learning

Skill based learning1. Compilation2. Automaticity

Cognitive Knowledge1. Declarative2. Procedural3. Strategic

Attitudinal Learning1. Affect / feeling.

ASK Concept• If we follow the GAP concept,

training is simply a means to use activities to fill the gaps of performance between the actual results and the expected results.

• This GAP can be separated into 3 main themes

1. Attitude2. Skills3. Knowledge

ASK Concept

The reasons for not making the 1,000 cars:• Not enough

resources• Poor machines• Poor staff skills

As training experts we must analyze the situation to determine if:• Expected result too

high.• Target achievable.• Is training the only way

to make it happen?• Are there other factors.

Knowledge is an organized body of facts,

principles, procedures and information

acquired over time.

1. Declarative knowledge is a person’s

store of factual information about a

subject.

2. Procedural knowledge is a person’s

understanding about how and when to

apply the facts that have been learned.

3. Strategic knowledge is used for

planning, monitoring and revising goal

– directed behavior.

Knowledge

Knowledge is a prerequisite for learning

skills.

Skills are the capacities needed to perform

a set of tasks that are developed as a result

of training and experience.

There are two levels of skill acquisition.

1. Compilation (Lower level) – He needs

to think about what he is doing while

he is performing the skill.

2. Automaticity (Higher level) - He is

able to perform the skill without really

thinking about what he is doing.

Skills

Phases of Skill Acquisition

AcquiringDeclarativeKnowledge

KnowledgeCompilation

ProceduralKnowledge

• Attitudes are employee belief and opinions that support or inhibit behavior.

• Attitudes are important to training because they affect motivation.

• A competency is a set of knowledge,

skills and attitudes that enable a

person to be successful at a number of

similar task.

• A competency is more than just KSAs:

It is the ability to integrate and use the

KSAs to perform a task successfully.

Attitudes

11

Rank ASK by difficulty to develop in people

• Attitude• Skills• Knowledge

•Easy •Moderately difficult•Most difficult

ASK Concept