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ASP L&D Council Officer Training Needs Questionnaire

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Page 1 ASP L&D Council Officer Training Needs Questionnaire ASP L&D Council Officer Training Needs Questionnaire ASP L&D Council Officer Training Needs Questionnaire ASP L&D Council Officer Training Needs Questionnaire The following questionnaire is in two main parts. The first part gauges self assessed knowledge levels against the West of Scotland Learning & Development Framework for Council Officers, and is specific to Council Officers only. The second part looks at ASP training already received, on offer and desired, as well as the Council Officer Forum and any seminars. An abbreviated version of this part will be developed for staff who are not Council Officers. Completion of both parts are required to determine training and development needs of Council Officers themselves, but also to allow relevant questions and answers to be amalgamated into the wider return. Your assistance in this matter is very much appreciated. Thank you Nature & Purpose of this Questionnaire
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Page 1: ASP L&D Council Officer Training Needs Questionnaire

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ASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs Questionnaire

The following questionnaire is in two main parts. The first part gauges self assessed knowledge levels against the West of Scotland Learning & Development Framework for Council Officers, and is specific to Council Officers only. The second part looks at ASP training already received, on offer and desired, as well as the Council Officer Forum and any seminars. An abbreviated version of this part will be developed for staff who are not Council Officers. Completion of both parts are required to determine training and development needs of Council Officers themselves, but also to allow relevant questions and answers to be amalgamated into the wider return. Your assistance in this matter is very much appreciated. Thank you

Nature & Purpose of this Questionnaire

Page 2: ASP L&D Council Officer Training Needs Questionnaire

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ASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs Questionnaire

1. Basic Contact information

2. Employee Number:

3. Area of Practice:

Council Officer Information

*Name:

Email Address:

Phone Number:

*

*

Community Care Locality Service (North)

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Community Care Locality Service (South)

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Community Care Mental Health Services

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Criminal Justice Services

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Out of Hours Services

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ASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs Questionnaire

In order to undertake the functions of a Council Officer, staff who have been appointed as such need to have relevant knowledge and skills and apply appropriate values and ethics. The Learning and Development Framework for Council Officers was developed by the West of Scotland Adult Support & Protection Training & Development Group, and the questions that follow within this section are aimed at assisting mapping of knowledge a practitioner needs in order to carry out the duties of a Council Officer under the Adult Support and Protection (Scotland) Act 2007.

4. PRACTICE POINT A: Identify, assess and manage adults at risk Using the matrix, please rank (between1­5) the areas of knowledge you feel you have in relation to the practice points noted below, with 5 being areas you feel you have good knowledge on, and 1 being the areas you feel you have least knowledge of.

Council Officer Confidence and Competency Checklist

*

1 2 3 4 5

Legislative duties re reporting

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Local reporting procedures nmlkj nmlkj nmlkj nmlkj nmlkj

Information sharing requirements and safeguards

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Responding to referrals nmlkj nmlkj nmlkj nmlkj nmlkj

What might constitute a crime

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Preservation of evidence nmlkj nmlkj nmlkj nmlkj nmlkj

Communication needs nmlkj nmlkj nmlkj nmlkj nmlkj

Consent and confidentiality

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Capacity nmlkj nmlkj nmlkj nmlkj nmlkj

Role of other agencies nmlkj nmlkj nmlkj nmlkj nmlkj

Advocacy ­ general requirements

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Own agency recording system

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What is significant information to record

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Comments:

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Page 4: ASP L&D Council Officer Training Needs Questionnaire

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ASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs Questionnaire5. PRACTICE POINT B: Receive, respond to and record Adult Protection referrals and

disclosures in accordance with local procedures. Again, please rank between 1 and 5 for each, with 5 being most knowledge and 1 least

*

1 2 3 4 5

Legislative context of Adult Protection ­ i.e. Adults with Incapacity, Mental Health (Care & Treatment), Adult Support and Protection ­ and other relevant legislation

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Timescales nmlkj nmlkj nmlkj nmlkj nmlkj

Data Protection legislation nmlkj nmlkj nmlkj nmlkj nmlkj

Good practice in handling disclosures

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Factors relevant to capacity and impaired decision making

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How capacity is assessed ­ informally, formally and for statutory purposes

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How to arrange a statutory assessment of capacity

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Role of Police ­ investigative and consultative ­ specific duties and powers

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Specific responsibilities of other agencies and professionals

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Comments:

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Page 5: ASP L&D Council Officer Training Needs Questionnaire

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ASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs Questionnaire6. PRACTICE POINT C: Make inquiries under the 2007 Act

Again, indicate on scale of 1 (least knowledge / confidence) to 5 (most knowledge / confidence)

*

1 2 3 4 5

What the legislation says about inquiries

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How to make inquiries nmlkj nmlkj nmlkj nmlkj nmlkj

Duties to inquire under other legislation

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How to support the adult at risk (and carers) during inquiries and possible criminal investigations

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Role of Care Inspectorate in inquiries

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Comments:

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Page 6: ASP L&D Council Officer Training Needs Questionnaire

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ASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs Questionnaire7. PRACTICE POINT D: Lead Adult Protection investigations

Again, indicate on scale of 1­5 as above

*

1 2 3 4 5

What the legislation says about investigations and the Council Officer (duties & powers)

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How to conduct an investigation

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Other relevant legislation nmlkj nmlkj nmlkj nmlkj nmlkj

The Adult's rights and legislative safeguards

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Understanding the impact of an investigative visit / interview on the adult and others involved

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Debates about 'harm'; 'serious harm'; 'undue pressure'; 'consent and capacity' and thresholds

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Impact of harm on adults at risk ­ how people respond to being harmed

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How to address specific communication needs ­ different types of needs, how communication needs might impact on the investigation, how to access communication specialists (e.g. speech therapists, sign language interpreters, etc)

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How to work with interpreters

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How to plan an investigation process

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Purpose and process of Sect 8 interviews

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Theory of investigative interviewing

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Council Officer's specific duties re advocacy ­ its purpose, legal requirements, local provision

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Purpose of seeking access to records and powers to do so

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Practicalities of accessing records

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ASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireMedical examinations nmlkj nmlkj nmlkj nmlkj nmlkj

Working with health professionals in adult protection situations

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Local support services ­ referral processes and what these services offer

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Good practice in interagency working (at agency level) ­ theory and evidence, research, report findings

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Principles of collaborative working at individual worker level

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Practical knowledge of relevant agencies and services ­ e.g. Office of the Public Guardian; Mental Welfare Commission; Children & Families; Housing; Criminal Justice, etc

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Importance of eliciting and recording the adult's own views

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Local procedures for recording Adult Protection investigations

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How to report findings of investigations ­ verbally and in writing, what and to whom

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Working with health professionals in adult priotection situations

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Comments:

55

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ASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs Questionnaire8. PRACTICE POINT E: Comprehensively assess risk in adult protection and develop

and implement protection plans to reduce risk and manage uncertainty in complex and dynamic situations Again rank 1­5 as previously

*

1 2 3 4 5

Adult Protection risk factors and indicators

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How to comprehensively assess risk in adult protection situations using appropriate approaches, models and tools

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Use of chronologies and other recording tools to assist risk aassessment and management

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Benefits of and how to involve the adult in own assessment and management of risk

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Capacity and risk nmlkj nmlkj nmlkj nmlkj nmlkj

How to work with uncertainty and reduce risk

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Approaches to risk (e.g. risk averse vs positive aspects of risk taking)

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How to balance risk and protective factors

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Use of relevant risk assessment tools / reports as an aid to professional judgement

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Risk reduction / management methods and approaches (e.g. refer to Domestic Violence protocols, etc)

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Comments:

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ASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs Questionnaire9. PRACTICE POINT F: Contribute to Case Conferences

As before, please indicate on scale of 1­5

*

1 2 3 4 5

Purpose of case conferences (from literature as well as local procedures)

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Format and conduct of case conferences

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Roles and responsibilities ­ of self and other participants before, during and following the case conference

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Who should be invited (or not) and why

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The adult's rights in the case conference process

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Application of statutory protection measures under the 2007 Act and other legislation

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Local policy, procedures and practice relating to informal protection measures (e.g. bogus caller procedures)

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How to compile a protection plan

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Format of protection plan nmlkj nmlkj nmlkj nmlkj nmlkj

Core groups ­ purpose and practicalities

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Review requirements and processes

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Recording requirements for protection plans

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Arrangements for dealing with dissent, dispute or complaints

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Timescales nmlkj nmlkj nmlkj nmlkj nmlkj

Comments:

55

Page 10: ASP L&D Council Officer Training Needs Questionnaire

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ASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs Questionnaire

10. PRACTICE POINT G: Work with others, especially the adult, to prevent or reduce harm Again, please rate 1­5 for each point

*

1 2 3 4 5

Legal remedies to protect against domestic abuse and other forms of abuse and harassment

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Impact of harm ­ and interventions to prevent harm ­ on the adult (and sometimes others, e.g. relatives)

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Research findings about adults' views of the adult protection process ­ and views of relatives and others involved

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Application of an Outcomes Approach in adult protection

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How to build an adult's ability to protect themselves

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Reasons for staying in harmful situations or continuing harmful behaviours

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How to work with / support adults who choose to stay in harmful situations

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Personal safety plans and how to assist in their compilation

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66

Comments:

55

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Page 11: ASP L&D Council Officer Training Needs Questionnaire

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ASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs Questionnaire11. PRACTICE POINT H: Secure legal interventions under the Act ­ warrants and

protection orders ­ to protect adults at risk. Please rate 1­5 as before

*

1 2 3 4 5

The legislation re legal interventions

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Application of the principles of the 2007 Act in relation to seeking legal interventions

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Local procedures ­ e.g. involvement of legal staff

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Court procedure and 'etiquette'

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Local procedures for taking applications for legal interventions to Court

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Understanding civil proceedings and what courts will regard as acceptable evidence

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Gathering and presenting evidence

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Thresholds ­ e.g. harm / serious harm

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Capacity and consent nmlkj nmlkj nmlkj nmlkj nmlkj

How to build a case ­ sometimes over prolonged periods

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Good professional practice ­ e.g. how to demonstrate that all less restrictive options have been considered / tried

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How to determine 'undue influence'

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Preparation and planning for protection orders ­ the practicalities and possible outcomes

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The adult's rights ­ e.g. to legal representation ­ when legal interventions are being sought

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Role of advocacy nmlkj nmlkj nmlkj nmlkj nmlkj

Rights of others ­ e.g. subjects of applications for banning orders

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Issues and dilemmas re nmlkj nmlkj nmlkj nmlkj nmlkj

Page 12: ASP L&D Council Officer Training Needs Questionnaire

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ASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs Questionnaireprotection orders

Understanding the impact legal action may have on those involved

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Balancing different types of risks and rights

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Comments:

55

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Page 13: ASP L&D Council Officer Training Needs Questionnaire

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ASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs Questionnaire12. PRACTICE POINT I: Working with those who harm.

Again score against 1­5 as with previous questions

*

1 2 3 4 5

Research about who harms and why

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Research that informs work with perpetrators who have or intend to harm adults at risk

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Local supports and options for supporting those who harm

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Criminal justice legislation nmlkj nmlkj nmlkj nmlkj nmlkj

Local criminal justice services and programmes

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Other legislation applying to and agencies which work on a statutory basis with people who harm, e.g. criminal justice

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Comments:

55

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Page 14: ASP L&D Council Officer Training Needs Questionnaire

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ASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs Questionnaire

Please identify any ASP and related training you recall receiving:

13. Please indicate what ASP related training you recall receiving:

Personal ASP Training Record

*

Protecting People

gfedc

Protecting People Plus

gfedc

Protecting People Training for Trainers

gfedc

Level 1 ASP

gfedc

Level 2 ASP

gfedc

Chronology

gfedc

Risk Assessment

gfedc

Role of 2nd Interviewer

gfedc

MHCT

gfedc

AWI

gfedc

Level 3 ASP (Council Officer)

gfedc

Investigative Interviewing

gfedc

Crossing the Acts

gfedc

Post Abuse Training

gfedc

Chairing Case Conferences

gfedc

Going to Court (EAC Organisational Development Course)

gfedc

Trauma Across the Lifespan Seminar

gfedc

Other (please specify)

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Page 15: ASP L&D Council Officer Training Needs Questionnaire

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ASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs Questionnaire

Please use this page to identify any ASP and related training you feel would be of benefit:

14. Please indicate any ASP related training courses currently / previously on the training calendar which you feel would be beneficial:

Future ASP Training

*

Protecting People

gfedc

Protecting People Plus

gfedc

Protecting People Training for Trainers

gfedc

Level 1 ASP

gfedc

Level 2 ASP

gfedc

Chronology

gfedc

Risk Assessment

gfedc

Role of 2nd Interviewer

gfedc

MHCT

gfedc

AWI

gfedc

Level 3 ASP (Council Officer)

gfedc

Investigative Interviewing

gfedc

Crossing the Acts

gfedc

Post Abuse Training

gfedc

Chairing Case Conferences

gfedc

Going to Court (EAC Organisational Development Course)

gfedc

Trauma Across the Lifespan

gfedc

Other (please specify)

55

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Page 16: ASP L&D Council Officer Training Needs Questionnaire

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ASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs Questionnaire15. Please indicate if any of these topic areas would be beneficial / of interest:*

Institutional Harm / Neglect

gfedc

Financial Harm

gfedc

MAPPA

gfedc

Links between Adult Protection and other Protection Fields

gfedc

Transitions

gfedc

Theories of Risk

gfedc

Professional Judgement & Decision Making

gfedc

Hate Crime

gfedc

Peer Support

gfedc

ASP & Self Directed Support

gfedc

Interagency Working

gfedc

Preparing for Court (Social Work specific single agency course)

gfedc

Preparing for Court (Multiagency course)

gfedc

Preparing for Case Conference

gfedc

Council Officer Combined Course (could incorporate Level 3 / refresher, professional judgement and decision making, risk, interview

skills / develop as appropriate)

gfedc

Trauma / therapeutic Workshops

gfedc

Other (please specify)

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ASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs Questionnaire16. Please list any other courses/ topic areas which you feel would be beneficial and why:

17. Please list any courses/ topic areas which you feel are not required and why:

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ASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs Questionnaire

18. Have you previously attended the Council Officer Forum

19. Would you like to see the Council Officer Forum continue and in what format?

Council Officer Forum / Seminars

*

*

Yes

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No

nmlkj

Reason:

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Yes, continue as peer support / review / discussion forum

gfedc

Yes, continue as research / presentations from peers

gfedc

Yes, continue as set topic discussions

gfedc

Yes, continue in some other format

gfedc

Yes, but don't know in what format

gfedc

No, is not required

gfedc

Reasons / suggestions

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ASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs Questionnaire20. Please list any topic areas which you feel would be beneficial for the Council Officer Forum and why:

21. Have you previously attended any ASP Conferences / Seminars?

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*Yes (EAC / Pan Ayrshire Conference)

gfedc

Yes (External Conference)

gfedc

Yes (EAC Seminar)

gfedc

No

gfedc

Please note event and reason for attending

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ASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs Questionnaire22. Would you like future ASP seminars and if so in what format?

23. Please list any topic areas which you feel would be beneficial for Seminars and why:

*

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Yes, for Council Officers only

gfedc

Yes, primarily for Council Officers but open to others

gfedc

Yes, on a multiagency / cross boundary protection basis

gfedc

Yes, open to everyone regardless

gfedc

No, not required

gfedc

Reasons / suggestions:

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ASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs Questionnaire24. How frequently would you like the Forum to meet / Seminars to be held?

Frequency

Council Officer Forum 6

Seminars 6

Reason

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ASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs QuestionnaireASP L&D Council Officer Training Needs Questionnaire

25. Please use this space for any comments you have or anything you would like us to know:

Comments

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