Volume XXIII Issue 6 M ESSAGE FROM THE C HAIR February 2010 Section Executive Committee Contact Information Section Chair Kim Bernas 708-534-3400 [email protected]Section Chair Emeritus Steve Schuelka 219-689-3804 [email protected]Vice-Chair Membership David Heninger 815-922-7835 [email protected]Vice-Chair Program Carlithe Layosa 815-603-1098 (cell) [email protected]Secretary Renee Bell 708-757-7880 (2246) [email protected]Treasurer Lee Fadeley [email protected]I LLIANA S IGNAL Illiana Website www.asq-illiana.org ASQ Contact Information Region 12 Director Jim Smith 309-256-0678 [email protected]ASQ Headquarters 1-800-248-1946 Illiana Section Web Site www.asq-illiana.org Hello everyone, The third week in January was busy for the Illiana Section. First, the Illiana Section Election and Business meeting was held on Tuesday at Popolano’s in Lansing. Steve Schuelka presented the ASQ survey results. I want to stress the importance for the members to take the time to complete the ASQ surveys since they help the section board members to plan speakers and conferences that are meaningful and provide value. Treasurer, Lee Fadeley, spoke on the finances of the section. To the chapters regret, Renee Bell announced that she would be stepping down as Secretary. Don Herz, Nominating Committee Chair, requested that members who are interested in filling the secretary’ position or running for other positions on the board contact him. Next, the Quality Conference, Quality: The View from the “Inside” was held on Friday at Calumet College of St. Joseph. I would like to thank Calumet College, Dan Lowery, Diane Bailey, and all of the collegiate helpers for the wonderful job on this year’s conference. Dan and his staff spend many hours to give the members an enjoyable and educational conference. Speaker presentations from the conference will be posted on the website. Please make your reservation early for the next Illiana Dinner Meeting on February 16. We will be at Chef Klaus Bier Stube in Frankfort. Our speaker is Anthony Manos and he will be presenting Value Stream Mapping for Service. Don’t forget to visit our own Illiana website, www.asq-illiana.org , where job and training opportunities that that other sections and private organizations have sent to us. I know I speak for all of the Illiana Section board members when I say that we try very hard to return value to you and make your membership rewarding by providing good places to eat, good programs, a special tour, and even some books and gifts as appropriate. Remember that you need to attend five general section meetings in order to qualify for the end of the year gift. Have a good day, Kim Bernas Section Chair Mission Statement Illiana Section 1213—ASQ is dedicated to advancing the principles and practices of quality control for the benefit of its members, the Society, local business and industry, the education sector, and the community.
Hello everyone, The third week in January was busy for the Illiana Section. First, the Illiana Section Election and Business meeting was held on Tuesday at Popolano’s in Lansing. Steve Schuelka presented the ASQ survey results. I want to stress the importance for the members to take the time to complete the ASQ surveys since they help the section board members to plan speakers and conferences that are meaningful and provide value. Treasurer, Lee Fadeley, spoke on the finances of the section. To the chapters regret, Renee Bell announced that she would be stepping down as Secretary. Don Herz, Nominating Committee Chair, requested that members who are interested in filling the secretary’ position or running for other positions on the board contact him. Next, the Quality Conference, Quality: The View from the “Inside” was held on Friday at Calumet College of St. Joseph. I would like to thank Calumet College, Dan Lowery, Diane Bailey, and all of the collegiate helpers for the wonderful job on this year’s conference. Dan and his staff spend many hours to give the members an enjoyable and educational conference. Speaker presentations from the conference will be posted on the website. Please make your reservation early for the next Illiana Dinner Meeting on February 16. We will be at Chef Klaus Bier Stube in Frankfort. Our speaker is Anthony Manos and he will be presenting Value Stream Mapping for Service. Don’t forget to visit our own Illiana website, www.asq-illiana.org, where job and training opportunities that that other sections and private organizations have sent to us. I know I speak for all of the Illiana Section board members when I say that we try very hard to return value to you and make your membership rewarding by providing good places to eat, good programs, a special tour, and even some books and gifts as appropriate. Remember that you need to attend five general section meetings in order to qualify for the end of the year gift. Have a good day, Kim Bernas Section Chair
Mission Statement Illiana Section 1213—ASQ is dedicated to advancing the principles and practices of quality control for the benefit of its members, the Society, local business
and industry, the education sector, and the community.
TOPIC: Value Stream Mapping for Office and Service Functions How do I do value stream mapping in non-manufacturing settings? This session will give you the answers on how to use VSM for office and service.
After this session you be able to: • know how to correctly create a process family matrix • see real-world examples of VSM in non-manufacturing settings • understand how to gather data and what information to collect
This session is intended for those already familiar with value stream mapping, but need help in applying it in non-manufacturing settings like customer service, purchasing, accounting, information technology, and healthcare. Please RSVP ASAP -- No later than Friday, February 12, 2010 Submit reservation online at http://www.asq-Illiana.org, or send an email to [email protected]
Certification Tests
Exam List Exam Date Appl. Deadline 2010 CQT,CRE,CQI,CMQ/OE,CHA,CBA,CSSBB March 6 Past World Conf, St. Louis, MO All Exams May 23 April 2 CQE/CQA/CSQE/CQIA/CCT/CQPA/CSSGB June 5 April 16 South Suburban Community College / Business & Career Institute is location for the March and June test site. The exam location address is 58 W. 162nd Street, South Holland, Illinois (across from the Dodge dealership).
SPEAKER BIO
Anthony Manos is a Catalyst with Profero, Inc., where he provides professional consulting services, implementa-tion, coaching and training to a wide variety of organiza-tions, large and small, private and public, in many indus-tries focusing on Lean Enterprise and Lean Healthcare. Mr. Manos has extensive knowledge of Lean and quality in a wide range of work environments. Tony is trained and certified by the National Institute for Standards and Technology (NIST) U.S. Department of Commerce in all
elements of Lean manufacturing. Relying on his diverse knowledge of business, manufacturing techniques and applications, Tony has assisted numerous clients in implementation of Lean Enterprise and Lean Healthcare. Over the past nine years, he has helped over 150 companies in several aspects of Lean imple-mentation including: team building, standardized work, 5S workplace organization & visual workplace, quick changeover, plant layout, cellular, kanban, total productive maintenance, kai-zen events and Hoshin planning. Tony is an internationally recognized speaker and expert on Lean and presents at several conferences a year. As a member of American Society for Qual-ity’s (ASQ) faculty, he teaches a two-day course in Lean Enterprise and a one-day course on Kaizen. Tony is the past Chair of the Lean Enterprise Division of ASQ. He is a senior mem-ber of the Society of Manufacturing Engineers (SME) and a member of the Association for Manufacturing Excellence (AME). He is part of the team that is developed the Lean Certifica-tion for AME, SME and the Shingo Prize. Manos also is a Shingo Prize Examiner for Manu-facturing Excellence. Tony is the co-author of the book “Lean Kaizen: A Simplified Approach to Process Improvement” and author of many articles on Lean and its allied subjects. With more than 25 years experience in quality management, Tony is an expert in all aspects of quality, including developing and implementing programs, using statistical process control (SPC) and design of experiment (DOE), training, and auditing. He has guided many compa-nies through implementation and certification for quality management standards such as ISO 9001. He is a senior member of the American Society for Quality and holds several certifica-tions. Mr. Manos served in the United States Navy nuclear propulsion program and holds and MBA from the University of Illinois at Chicago.
Remember to update ASQ with your current email address in order to receive important information from your section.
CHECK THE ILLIANA WEBSITE MONTHLY FOR THE NEW INFORMATION.
www.asq-illiana.org
Illiana Section 1213 Business Meeting 1/19/10
Program Speakers: Kim Bernas, Steve Schuelka, Lee Fadeley
Illiana Section 1213 Business Meeting 1/19/10
Quality: The View From The “Inside” 1/22/10
Section 1213 Presidents Steven Schuelka 2006 - 2008 Carol Ann Dummich 1996 - 1997 Don Herz 2002 - 2004 Charles Schmidt 2004 - 2006 Anthony Manos 1999 - 2001 Kim Bernas 2009—Present
I l l iana S ignal
DATE ASQ CONTACT TOPIC LOCATION SPEAKER 2/16/2010 Carlithe Layosa Value Stream Mapping for Service Chef Klaus Bier Stube
4/20/2010 Carlithe Layosa Employee Recognition Part II Dixie Kitchen & Bait Shop 2352 East 172nd Street Lansing, IL 60438
Dr. Manu Vora
5/18/2010 Carlithe Layosa The New Theme to the DOE Process TBD Bill Hooper
2009-2010 PROGRAM SCHEDULE
Did You Know...
• That the cost for the dinner meeting will be waived for members who are unemployed? When registering, add a note in the comment section that you are transitioning between jobs.
• That all section members that come to five or more meetings
will receive a special gift bag at the April or May meeting?
Section Operation Survey 2009 Results Presented by Steve Schuelka
