Assessing and Quality Assuring Assessment Guidance Final April10 v1

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Assessing and Assuring the Qualityof Assessment

Guidance for awarding organisationsMarch 2010


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Assessing and Assuring the Quality of Assessment by Lifelong Learning UK

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ContentsSection one: Introduction.................................................................................................................. 3

A. Purpose of this document ......................................................................................................3B. How to use this document...................................................................................................... 4C. Background to the development of the new qualifications ..................................................... 5

1. How were the qualifications developed?.................................................................................... 52. What is the rationale behind the new qualifications? ................................................................. 63. The structure of the QCF credits, levels and qualification types ............................................. 64. Overview of the new qualifications............................................................................................. 8

D. Glossary of terms.................................................................................................................11

Section two: Assessing qualifications ........................................................................................... 13

Level 3 Award in Understanding the Principles and Practices of Assessment ............................ 13Level 3 Award in Assessing Competence in the Work Environment............................................ 14Level 3 Award in Assessing Vocationally Related Achievement.................................................. 16Level 3 Certificate in Assessing Vocational Achievement............................................................ 18

Section three: Internal quality assurance qualifications .............................................................. 21

Level 4 Award in Understanding the Internal Quality Assurance of Assessment Processes andPractice........................................................................................................................................ 21Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice .......... 22Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes andPractice........................................................................................................................................ 24

Section four: External quality assurance qualifications............................................................... 27 Level 4 Award in Understanding the External Quality Assurance of Assessment Processes andPractice........................................................................................................................................ 27Level 4 Award in Externally Assuring the Quality of Assessment Processes and Practice.......... 28Level 4 Certificate in Leading the External Quality Assurance of Assessment Processes andPractice........................................................................................................................................ 30

Section five: Assessment Strategy................................................................................................. 33

1 Quality Assurance....................................................................................................................332 Requirements for Assessors..................................................................................................... 33

3 Requirements for Internal Quality Assurance ...........................................................................344 Requirements for External Quality Assurance .......................................................................... 34

Section six: Units of Assessment................................................................................................... 37

1 Understanding the principles and practices of assessment ..................................................... 372 Assess occupational competence in the work environment...................................................... 423 Assess vocational skills, knowledge and understanding........................................................... 464 Understanding the principles and practices of internally assuring the quality of assessment ... 505 Internally assure the quality of assessment .............................................................................. 536 Understanding the principles and practices of externally assuring the quality of assessment .. 577 Externally assure the quality of assessment............................................................................. 61

8 Plan, allocate and monitor work in own area of responsibility................................................... 64


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Section one: Introduction A. Purpose of this documentLifelong Learning UK has produced this document as a guide to new qualifications developed for theQualifications and Credit Framework (QCF) which cover assessment and the quality assurance ofassessment.

New qualifications for assessors:

Level 3 Award in Understanding the Principles and Practices of Assessment Level 3 Award in Assessing Competence in the Work Environment Level 3 Award in Assessing Vocationally Related Achievement Level 3 Certificate in Assessing Vocational Achievement

New qualifications for internal quality assurance staff (sometimes known as internal verifiers):

Level 4 Award in Understanding the Internal Quality Assurance of Assessment Processes andPractice

Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and

Practice

New qualifications for external quality assurance staff (sometimes known as external verifiers):

Level 4 Award in Understanding the External Quality Assurance of Assessment Processesand Practice

Level 4 Award in the External Quality Assurance of Assessment Processes and Practice Level 4 Certificate in Leading the External Quality Assurance of Assessment Processes and

Practice

The new qualifications will supersede the following in the National Qualifications Framework (NQF):

Level 3 Award in Assessing Candidates Performance Using a Range of Methods (A1) Level 3 Award in Assessing Candidates Performance through Observation (A2) Level 4 Award in Conducting Internal Quality Assurance of the Assessment Process (V1) Level 4 Award in Conducting External Quality Assurance of the Assessment Process (V2)

We are working with awarding organisations to ensure new qualifications are made available no laterthan 1 January 2011.


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B. How to use this documentThe remainder of Section 1 explains the background to the new units and qualifications, their

rationale and place in the QCF. It includes simple diagrams which give an overview of the newqualifications.

Sections 2 4 set out the Rules of Combination and evidence and assessment requirementsfor each new qualification:

Section 2 - Assessing qualificationsSection 3 - Internal quality assurance qualificationsSection 4 External quality assurance qualifications.

Section 5 explains the assessment strategy, including requirements for who can assess andquality assure the new qualifications.

Section 6 describes in detail the units of assessment that make up the new qualifications.


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C. Background to the development of the newqualifications

The QCF becomes fully operational at the beginning of 2011 for all new qualifications and candidateregistrations. For a period of three years, however, qualifications on the NQF including NationalVocational Qualifications (NVQs) will continue to operate because candidates are alreadyregistered and need a period of time to complete. There will continue to be a need for qualifiedassessors and quality assurance staff (verifiers) to meet the requirements of the NVQ Code ofPractice and Sector Skills Councils assessment strategies.

There will also be a need for qualified assessors and quality assurance staff to deliver QCFqualifications that use the term NVQ in their title.

There may also be a need (depending on individual assessment strategies) for qualifications for staffwho are assessing and quality assuring qualifications within the QCF that do not use the term NVQin their titles but whose purpose is D1 Confirm occupational competence .

All of the above needs can be addressed by the new Level 3 Award in Assessing Competence inthe Work Environment and the appropriate quality assurance qualifications.

The Level 3 Award in Assessing Vocationally Related Achievement will be valuable to ensurethat staff assessing non-NVQ or non-competence-based vocational qualifications within the QCF ona devolved basis meet agreed standards of assessment.

The Level 3 Certificate in Assessing Vocational Achievement will be appropriate for those whose

role involves the assessment of both occupational competence and vocationally related achievement.There are knowledge units for each assessor and quality assurance role which are available as oneunit Awards which will be valuable for those who would like an understanding of these roles but arenot yet in a position to practice.

1. How were the qualifications developed?

Lifelong Learning UK began to develop the new qualifications following a review of the NationalOccupational Standards (NOS) for Learning and Development, which involved consultation withseveral hundred individual practitioners, managers and organisations as well as relevant awardingorganisations, Sector Skills Councils, regulators and other key stakeholders across the UK.

In parallel with the NOS consultation we consulted on the future types of qualifications which thelearning and development community expected to result from the revised NOS. Research andreports on the development and consultation process are available on request.

Once the new NOS were agreed we conducted preliminary discussions with awarding organisationsand regulators which resulted in draft QCF units and Rules of Combination (the QCF term forqualification structures).

We then invited a sample of over 1,000 learning and development practitioners and managers to takepart in consultation (281 responses received) on proposed qualifications structures, evidencerequirements, assessment strategy and units of assessment, and also held workshops with relevantawarding organisations, Sector Skills Councils and learning and development experts.


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The qualifications outlined in this document are the final versions developed as a result ofconsultation activities.

2. What is the rationale behind the new qualifications?

Each new qualification includes a unit that covers all the essential knowledge and understanding thatassessors or quality assurance staff need, plus one or more units that describe competent practice.We believe this approach offers more flexibility and a greater potential to meet the needs of aspirantassessors and quality assurance staff.

For example, the Level 3 Award in Assessing Competence in the Work Environment consists oftwo units.

Unit 1: Understanding the principles and practices of assessment (knowledge andunderstanding unit)

Unit 2: Assess occupational competence in the work environment (practical application unit).

This structure offers people undertaking the units a number of options.

Those new to assessment and hoping to become assessors can take the first unit and gain anunderstanding of assessment principles and practices even before they are in a position to practiceassessment. When they are ready to practice they can attempt the additional unit/s.

Those who need to know about assessment, but never intend to practice for example managers are able to learn about essential principles and practices. They would not achieve the whole

qualification but could complete the unit stand-alone..

Others who are in a position to carry out real assessments can undertake both units at the same timeand, in the spirit of holistic assessment, use evidence from one to meet some of the requirements ofthe other.

3. The structure of the QCF credits, levels and qualification types

Every qualification in the QCF consists of units of assessment, and each unit is written in a specificway. This format includes:

unit title level credit value learning outcomes assessment criteria.

The unit title is a concise but explicit description of what the unit covers.

The QCF has nine levels, from Entry level to level eight. More information is provided on the

Qualifications and Curriculum Development Agency website: www.qcda.gov.uk .The credit value reflects the time it takes a learner, on average, to achieve the learning outcomesand assessment criteria contained in the unit. Learning time means everything the learner has to doto achieve the unit, not only guided learning hours. One credit is equivalent to 10 hours of learning


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time so if a unit is worth four credits, for example, then it will take the average learner approximately40 hours to complete.

The learning outcomes set out what a learner is expected to know, understand or be able to do.

The assessment criteria specifies the standard a learner must meet to show the learning outcomehas been achieved.

There are three types of qualifications in the QCF: Awards, Certificates and Diplomas. These aredetermined by the total number of credits for the units that make up the qualification. An Award isworth between one and 12 credits, a Certificate between 13 and 36 credits and a Diploma 37 creditsor more.

The terms Award, Certificate and Diploma do not describe qualification levels. It is possible to havean Award at level 5, for example, and a Diploma at level 2.

The new qualifications relating to assessment and quality assurance are all Awards and Certificates.No Diplomas were proposed during the consultation.

For more information about the QCF visit: www.qcda.gov.uk/8150.aspx


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4. Overview of the new qualifications

4.1 Qualifications for assessors

Three level 3 Awards and a level 3 Certificate have been developed for assessors. Each has one ormore units in common.

Level 3 Award in Understanding the Principles andPractices of Assessment

Unit 1:Understandingthe Principles

and Practices ofAssessment

Level 3 Award in Assessing Vocationally RelatedAchievement

Unit 3: AssessVocational

Skills,Knowledge andUnderstanding



Level 3 Award in Assessing Competence in the WorkEnvironment



Unit 2: AssessOccupational

Competence inthe Work

Environment

Level 3 Certificate in Assessing Vocational Achievement

Unit 3: AssessVocational

Skills,Knowledge andUnderstanding



Unit 2: AssessOccupational

Competence inthe Work

Environment


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4.2 Qualifications for internal quality assurance staff

Two level 4 Awards and one level 4 Certificate have been developed for internal quality assurancestaff. Each qualification has one or more units in common.

Level 4 Award in Understanding the Internal QualityAssurance of Assessment Processes and Practice


and Practices ofInternally

Assuring theQuality of

Assessment

Level 4 Certificate in Leading the Internal QualityAssurance of Assessment Processes and Practice

Unit 8: Plan,Allocate and

Monitor Work inOwn Area of

Responsibility

Level 4 Award in the Internal Quality Assurance ofAssessment Processes and Practice

Unit 5: InternallyAssure theQuality of

Assessment




Assessment




Assessment

Unit 5: InternallyAssure theQuality of

Assessment


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4.3 Qualifications for external quality assurance staff

Two level 4 Awards and one level 4 Certificate have been developed for external quality assurancestaff. Each qualification has at least one unit in common.

Level 4 Award in Understanding the External QualityAssurance of Assessment Processes and Practice


and Practices ofExternally


Assessment

Level 4 Certificate in Leading the External QualityAssurance of Assessment

Unit 8: Plan,Allocate and

Monitor Work inOwn Area of

Responsibility

Level 4 Award in the External Quality Assurance ofAssessment Processes and Practice

Unit 7:ExternallyAssure theQuality of

Assessment




Assessment




Assessment

Unit 7:ExternallyAssure theQuality of

Assessment


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D. Glossary of termsAward A qualification within the Qualifications and Credit Framework (QCF). The qualification has a valuebetween one and 12 credits.

CertificateA qualification within the QCF. The qualification has a value between 13 and 36 credits.

Credit (award of) A method of recognising learner achievement. Within the QCF, credit is awarded for the successfulcompletion of units of assessment. One credit represents the notional equivalent of 10 hours oflearning.

Units of assessment A unit is defined as a coherent and explicit set of learning outcomes and related assessment criteriawith a title, credit value and level. Within the QCF the term unit refers to a unit of assessment. Unitsfor the QCF share a common set of characteristics, are submitted on a template and can becombined to support the creation of coherent programmes of learning and qualifications.


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Section two: Assessing qualifications

Level 3 Award in Understanding the Principles and Practices ofAssessment

1 Overview

This qualification is intended for those who wish to gain an understanding of the principles andpractices of assessment without any requirement to practice as assessors.

2 Rules of Combination

Qualification title: Level 3 Award in Understanding the Principles andPractices of Assessment

Credit value: 3

Minimum credit to be achieved at, or above,the level of the qualification:

3

Mandatory units (credit value 3)

Unit title Credits Level

1 Understanding the principles andpractices of assessment

3 3

3 Evidence requirements and assessment guidance

Unit 1 Understanding the principles and practices of assessment The aim of this unit is to assess the candidate assessors knowledge and understanding of theprinciples and practices that underpin assessment.

All learning outcomes in this unit must be assessed using methods appropriate to the assessment ofknowledge and understanding.

There must be valid, authentic and sufficient evidence for all the assessment criteria. However, onepiece of evidence may be used to meet the requirements of more than one learning outcome orassessment criterion.


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Level 3 Award in Assessing Competence in the Work Environment

1 Overview

This qualification is intended for assessors who assess occupational competence in an individualswork environment. It includes the following assessment methods (although not all of these requireperformance evidence):

observation of performance in the work environment examining products of work questioning the learner discussing with the learner use of others (witness testimony) looking at learner statements recognising prior learning.


Qualification title: Level 3 Award in Assessing Competence in the WorkEnvironment

Credit value: 9


9




3 3

2 Assess occupational competence in thework environment

6 3


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There is no requirement for each unit to be assessed separately. Assessors are advised to adopt aholistic approach and, where possible, to use one activity as evidence for learning outcomes andassessment criteria for both units. For example, a discussion for Assess occupational competence inthe work environment might provide some evidence for Understanding the principles and practicesof assessment. However, it is essential that evidence for the assessment criteria in each unit is alsoidentified individually.




Unit 2 Assess occupational competence in the work environment The aim of this unit is to assess the candidate assessors performance in assessing occupationalcompetence in an individuals work environment. There must be evidence to cover all of theassessment methods listed in the unit. As a minimum, there must be performance evidence for thefollowing assessment methods:

observation of performance in the work environment examining products of work questioning the learner.

Simulations are not allowed.

Other forms of evidence will be acceptable for the remaining assessment methods:

discussing with the learner use of others (witness testimony) looking at learner statements recognising prior learning.

The candidate assessors performance evidence must be assessed by observation, examining theproducts of work and questioning / discussions.

There must be valid, authentic and sufficient evidence for all the assessment criteria. Holisticassessment is encouraged and one piece of evidence may be used to meet the requirements ofmore than one learning outcome or assessment criterion.

There must be evidence of the candidate assessor carrying out at least two assessments of twolearners occupational competence (four assessments in total). This occupational competence mustnot be in assessment itself. In other words, evidence for this unit must not come from assessinganother candidate assessor who in turn is assessing someone else.


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Level 3 Award in Assessing Vocationally Related Achievement

1 Overview

This qualification is intended for those who assess vocational skills, knowledge and understanding inenvironments other than the work environment (for example a workshop, classroom or other trainingenvironment). It includes the following assessment methods (although not all of these requireperformance evidence):

assessments of the learner in simulated environments skills tests oral and written questions assignments projects case studies recognising prior learning.


Qualification title: Level 3 Award in Assessing Vocationally RelatedAchievement

Credit value: 9


9




3 3

3 Assess vocational skills, knowledge and

understanding

6 3


There is no requirement for each unit to be assessed separately. Assessors are advised to adopt aholistic approach and, where possible, to use one activity as evidence for learning outcomes andassessment criteria for both units. For example, a discussion for Assess vocational skills, knowledgeand understanding might provide some evidence for Understanding the principles and practices ofassessment. However, it is essential that evidence for the assessment criteria in each unit is alsoidentified individually.



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There must be valid, authentic and sufficient evidence for all the assessment criteria. However, one

piece of evidence may be used to meet the requirements of more than one learning outcome orassessment criterion.

Unit 3 Assess vocational Skills, knowledge and understanding The aim of this unit is to assess the candidate assessors performance in assessing vocational skills,knowledge and understanding in environments other than the workplace for example, workshops,classrooms or other training environments. There must be evidence to cover all of the assessmentmethods listed in the unit. As a minimum, there must be performance evidence for at least three ofthe following assessment methods:

assessments of the learner in simulated environments skills tests oral and written questions assignments projects case studies recognising prior learning.


Other forms of evidence will be acceptable for the remaining assessment methods.



There must be evidence of the candidate assessor carrying out at least two assessments of twolearners skills, knowledge and understanding (four assessments in total).


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All learning outcomes in this unit must be assessed using methods appropriate to the assessment of

knowledge and understanding.


Unit 2 Assess occupational competence in the work environment The aim of this unit is to assess the candidate assessors performance in assessing occupationalcompetence in an individuals work environment. There must be evidence to cover all of theassessment methods listed in the unit. As a minimum, there must be performance evidence for thefollowing assessment methods:

observation of performance in the work environment examining products of work questioning the learner.


Other forms of evidence will be acceptable for the remaining assessment methods:

discussing with the learner

use of others (witness testimony) looking at learner statements recognising prior learning.



There must be evidence of the candidate assessor carrying out at least two assessments of twolearners occupational competence (four assessments in total). This occupational competence mustnot be in assessment itself. In other words, evidence for this unit must not come from assessinganother candidate assessor who in turn is assessing someone else.

Unit 3 Assess vocational skills, knowledge and understandingThe aim of this unit is to assess the candidate assessors performance in assessing vocational skills,knowledge and understanding in environments other than the workplace for example workshops,classrooms or other training environments. There must be evidence to cover all of the assessmentmethods listed in the unit. As a minimum, there must be performance evidence for at least three ofthe following assessment methods:

assessments of the learner in simulated environments skills tests oral and written questions


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assignments projects case studies recognising prior learning.


Other forms of evidence will be acceptable for the remaining assessment methods.



There must be evidence of the candidate assessor carrying out at least two assessments of twolearners skills, knowledge and understanding (four assessments in total).


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Section three: Internal quality assurancequalificationsLevel 4 Award in Understanding the Internal Quality Assurance ofAssessment Processes and Practice

1 Overview

This qualification is intended for those who wish to gain an understanding of the principles andpractices of internal quality assurance without any requirement to practice.


Qualification title: Level 4 Award in Understanding the Internal QualityAssurance of Assessment Processes and Practice

Credit value: 6


6



4 Understanding the principles and practicesof internally assuring the quality ofassessment

6 4


Unit 4 Understanding the principles and practices of internally assuring the quality ofassessment The aim of this unit is to assess knowledge and understanding of the principles and practices thatunderpin the internal quality assurance of assessment.




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Level 4 Award in the Internal Quality Assurance of AssessmentProcesses and Practice

1 Overview

This qualification is intended for those who maintain the quality of assessment from within anorganisation or assessment centre.


Qualification title: Level 4 Award in the Internal Quality Assurance ofAssessment Processes and Practice

Credit value: 12

Minimum credit to be achieved at, orabove, the level of the qualification:

12



4 Understanding the principles andpractices of internally assuring the qualityof assessment

6 4

5 Internally assure the quality ofassessment

6 4


There is no requirement for each unit to be assessed separately. Assessors are advised to adopt aholistic approach and, where possible, to use one activity as evidence for learning outcomes andassessment criteria for both units. For example, a discussion for Internally assure the quality ofassessment might provide some evidence for Understanding the principles and practices ofinternally assuring the quality of assessment. However, it is essential that evidence for theassessment criteria in each unit is also identified individually.

Unit 4 Understanding the principles and practices of internally assuring the quality ofassessment The aim of this unit is to assess knowledge and understanding of the principles and practices thatunderpin the internal quality assurance of assessment.




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Unit 5 Internally assure the quality of assessment The aim of this unit is to assess the candidates performance in assuring the quality of assessmentfrom within an organisation or assessment centre.

All learning outcomes in this unit must be assessed using methods appropriate to the candidateIQAs performance. These must include:

observation of performance examining products of work questioning.

Direct evidence of this kind may be supplemented, where necessary, by professional discussion,reflective accounts or witness testimony.


There must be valid, authentic and sufficient evidence for all the assessment criteria. Holisticassessment is encouraged and one piece of evidence may be used to meet the requirements ofmore than one assessment criterion.

Evidence must come from the Internal Quality Assurance (IQA) candidates performance in the workenvironment. There must be evidence of the IQA candidate monitoring a minimum of two assessors,each with a minimum of two candidates of their own, through components of a qualification.


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Level 4 Certificate in Leading the Internal Quality Assurance ofAssessment Processes and Practice

1 OverviewThis qualification is intended for those who lead a team of internal quality assurance staff.


Qualification title: Level 4 Certificate in Leading the Internal QualityAssurance of Assessment Processes and Practice

Credit value: 17


17



4 Understanding the principles andpractices of internally assuring the quality ofassessment

6 4

5 Internally assure the quality ofassessment

6 4

8 Plan, allocate and monitor work in ownarea of responsibility

5 4


There is no requirement for each unit to be assessed separately. Assessors are advised to adopt a

holistic approach and, where possible, to use one activity as evidence for learning outcomes andassessment criteria for both units. . For example, a discussion for Internally assure the quality ofassessment might provide some evidence for Understanding the principles and practices ofinternally assuring the quality of assessment. In the same way, some evidence from Internallyassure the quality of assessment could be used for Plan, allocate and monitor work in own area ofresponsibility. However, it is essential that evidence for the assessment criteria in each unit is alsoidentified individually.


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Unit 4 Understanding the principles and practices of internally assuring the quality ofassessmentThe aim of this unit is to assess knowledge and understanding of the principles and practices thatunderpin the internal quality assurance of assessment.



Unit 5 Internally assure the quality of assessment The aim of this unit is to assess the IQA candidates performance in assuring the quality ofassessment from within an organisation or assessment centre.



Direct evidence of this kind may be supplemented, where necessary, by discussion, reflectiveaccounts or witness testimony.

Simulations are not allowed.There must be valid, authentic and sufficient evidence for all the assessment criteria. Holisticassessment is encouraged and one piece of evidence may be used to meet the requirements ofmore than one learning outcome or assessment criterion.

Evidence must come from the IQA candidates performance in the work environment. There must beevidence of the IQA candidate monitoring a minimum of two assessors, each with a minimum of twocandidates of their own, through components of a qualification.

Unit 8 Plan, allocate and monitor the quality of work in own area of responsibility

The aim of this unit is to assess performance in leading the work of a team responsible for theinternal quality assurance within an organisation or assessment centre.






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Evidence must come from performance in the work environment.


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Section four: External quality assurancequalificationsLevel 4 Award in Understanding the External Quality Assurance ofAssessment Processes and Practice

1 Overview

This qualification is intended for those who wish to gain an understanding of the principles andpractices of external quality assurance without any requirement to practice.


Qualification Title: Level 4 Award in Understanding the External Quality Assurance ofAssessment Processes and Practice

Credit Value: 6

Minimum credit to be achievedat, or above, the level of thequalification:

6

Mandatory units (credit value6)

Unit Title Credits Level6 Understanding the

principles and practices ofexternally assuring the qualityof assessment

6 4

3 Evidence Requirements and Assessment Guidance

Unit 6 Understanding the principles and practices of externally assuring the quality ofassessment The aim of this unit is to assess knowledge and understanding of the principles and practices thatunderpin the external quality assurance of assessment.


There must be valid, authentic and sufficient evidence for all the assessment criteria. However, onepiece of evidence may be used to meet the requirements of more than one assessment criterion.


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Level 4 Award in Externally Assuring the Quality of AssessmentProcesses and Practice

1 Overview

This qualification is intended for those who maintain the quality of assessment from outside anorganisation or assessment centre, usually on behalf of an awarding organisation.


Qualification Title: Level 4 Award in Externally Assuring the Quality of AssessmentProcesses and Practice

Credit Value: 12

Minimum credit to be achievedat, or above, the level of thequalification:

12


Unit Title Credits Level6 Understanding the

principles and practices ofexternally assuring the qualityof assessment

6 4

7 Externally assure thequality of assessment

6 4


There is no requirement for each unit to be assessed separately. Assessors are advised to adopt aholistic approach and, where possible, to use one activity as evidence for learning outcomes andassessment criteria for both units. For example, a discussion for Externally assure the quality ofassessment might provide some evidence for Understanding the principles and practices ofexternally assuring the quality of assessment. However, it is essential that evidence for theassessment criteria in each unit is also identified individually.


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Unit 6 Understanding the principles and practices of externally assuring the quality ofassessment The aim of this unit is to assess knowledge and understanding of the principles and practices thatunderpin the external quality assurance of assessment.


There must be valid, authentic and sufficient evidence for all the assessment criteria. However, onepiece of evidence may be used to meet the requirements of more than one assessment criterion.

Unit 7 Externally assure the quality of assessmentThe aim of this unit is to assess performance in assuring the quality of assessment from outside anorganisation or assessment centre, usually on behalf of an awarding organisation.

All learning outcomes in this unit must be assessed using methods appropriate to the candidateEQAs performance. These must include:


Direct evidence of this kind may be supplemented, where necessary, by professional discussion,reflective accounts or witness testimony.



Evidence must come from performance in the work environment. There must be evidence of carryingout at least two external centre visits, including the preparation for and actions after the actual visititself.


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Level 4 Certificate in Leading the External Quality Assurance ofAssessment Processes and Practice

1 Overview

This qualification is intended for those who lead a team of people responsible for assuring the qualityof assessment from outside an organisation or assessment centre, usually on behalf of an awardingorganisation.


Qualification Title: Level 4 Certificate in Leading the External Quality Assurance ofAssessment Processes and Practice

Credit Value: 17Minimum credit to be achievedat, or above, the level of thequalification:

17


Unit Title Credits Level

6 Understanding theprinciples and practices ofexternally assuring the qualityof assessment

6 4

7 Externally assure thequality of assessment

6 4

8 Plan, allocate and monitorthe quality of work in own areaof responsibility

5 4

3 Evidence Requirements and Assessment Guidance

There is no requirement for each unit to be assessed separately. Assessors are advised to adopt aholistic approach and, where possible, to use one activity as evidence for learning outcomes andassessment criteria for both units. For example, a discussion for Externally assure the quality ofassessment might provide some evidence for Understanding principles and practices of externallyassuring the quality of assessment. In the same way, some evidence from Externally assure thequality of assessment could be used for Plan, allocate and monitor work in own area ofresponsibility. However, it is essential that evidence for the assessment criteria in each unit is alsoidentified individually.


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Unit 6 Understanding the principles and practices of externally assuring the quality ofassessmentThe aim of this unit is to assess knowledge and understanding of the principles and practices thatunderpin the external quality assurance of assessment.



Unit 7 Externally assure the quality of assessmentThe aim of this unit is to assess performance in assuring the quality of assessment from outside anorganisation or assessment centre, usually on behalf of an awarding organisation.




Simulations are not allowed.There must be valid, authentic and sufficient evidence for all the assessment criteria. Holisticassessment is encouraged and one piece of evidence may be used to meet the requirements ofmore than one assessment criterion.

Evidence must come from performance in the work environment. There must be evidence of carryingout at least two external centre visits, including the preparation for and actions after the actual visititself.

Unit 8 Plan, allocate and monitor the quality of work in own area of responsibility

The aim of this unit is to assess performance in leading the work of a team responsible for theexternal quality assurance of assessment centres.




There must be valid, authentic and sufficient evidence for all the assessment criteria. Holisticassessment is encouraged and one piece of evidence may be used to meet the requirements ofmore than one assessment criterion.


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Evidence must come from performance in the work environment.


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Section five: Assessment Strategy

ASSESSMENT STRATEGYPlease note: what follows are Lifelong Learning UK requirements for the qualificationsdescribed in this booklet. They are not the requirements of the Regulators, Sector SkillsCouncils or awarding organisations for other qualifications and should not be applied tothem. These will be covered by Assessment Strategies relevant to those qualifications.

1 Quality AssuranceCentres offering these qualifications must provide internal quality assurance to ensure assessmentmeets all awarding organisation requirements and is standardised across individual assessors,assessment locations and learners. In addition, the awarding organisation must ensure there is arobust system of external quality assurance to ensure quality and standardisation across centres.

Awarding organisations should apply appropriate risk rating measures to individual assessmentcentres and ensure that robust quality assurance systems are in place to manage these risks on anindividual basis.

Lifelong Learning UK will also expect the different awarding organisations offering thesequalifications to meet on a regular basis through an Awarding Organisation Forum to comparepractice and identify issues of concern.

2 Requirements for AssessorsAll those who assess these qualifications must:

already hold the qualification (or previous equivalent qualification) they are assessing andhave successfully assessed learners for other qualifications; if assessing quality assuranceroles, they must have experience as a qualified quality assurance practitioner of carrying outinternal or external quality assurance of qualifications for a minimum of two assessors

have up-to-date working knowledge and experience of best practice in assessment and qualityassurance

hold one of the following qualifications or their recognised equivalent:o the Level 3 Award in Assessing Competence in the Work Environment or o the Level 3 Certificate in Assessing Vocational Achievement, or o A1 Assess candidate performance using a range of methods, or o D32 Assess candidate performance and D33 Assess candidate using differing sources

of evidence. show current evidence of continuing professional development in assessment and quality

assurance.


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3 Requirements for Internal Quality AssuranceAll those who quality assure these qualifications internally must:


hold one of the following assessor qualifications or their recognised equivalent:o the Level 3 Award in Assessing Competence in the Work Environment, or o the Level 3 Certificate in Assessing Vocational Achievement, or o A1 Assess candidate performance using a range of methods, or o D32 Assess candidate performance and D33 Assess candidate using differing sources

of evidence. hold one of the following internal quality assurance qualifications or their recognised

equivalent:o the Level 4 Award in the Internal Quality Assurance of Assessment Processes and

Practice, or o the Level 4 Certificate in Leading the Internal Quality Assurance of Assessment

Processes and Practice, or o V1 Conduct internal quality assurance of the assessment process, or o D34 Internally verify the assessment process.

show current evidence of continuing professional development in assessment and qualityassurance.

4 Requirements for External Quality AssuranceAll those who externally quality assure these qualifications must:


hold one of the following assessor qualifications or their recognised equivalent:o the Level 3 Award in Assessing Competence in the Work Environment or o the Level 3 Certificate in Assessing Vocational Achievement, or o A1 Assess candidate performance using a range of methods, or o D32 Assess candidate performance and D33 Assess candidate using differing sources

of evidence. hold one of the following external quality assurance qualifications or their recognised

equivalent:o the Level 4 Award in Externally Assuring the Quality of Assessment Processes and

Practice, or o the Level 4 Certificate in Leading the External Quality Assurance of Assessment

Processes and Practice, or o V2 Conduct external quality assurance of the assessment process, or o D35 Externally verify the assessment process.


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show current evidence of continuing professional development in assessment and qualityassurance.

Best practice would suggest that external quality assurance staff should also hold an appropriateinternal quality assurance qualification, either:

o the Level 4 Award in the Internal Quality Assurance of Assessment Processes andPractice, or

o the Level 4 Certificate in Leading the Internal Quality Assurance of AssessmentProcesses and Practice, or

o V1 Conduct internal quality assurance of the assessment process, or o D34 Internally verify the assessment process.


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Section six: Units of Assessment

UNITS OF ASSESSMENT

1 Understanding the principles and practices of assessment

Title: Understanding the principles and practices of assessment

Level: 3

Credit value: 3

Learning outcomes

The learner will:

Assessment criteria

The learner can:

1. Understand the principles andrequirements of assessment

1.1 explain the functions of assessment in learningand development

1.2 define the key concepts and principles ofassessment

1.3 explain the responsibilities of the assessor

1.4 identify the regulations and requirementsrelevant to assessment in own area of practice

2. Understand different types of assessmentmethod

2.1 compare the strengths and limitations of arange of assessment methods with reference tothe needs of individual learners

3. Understand how to plan assessment 3.1 summarise key factors to consider whenplanning assessment

3.2 evaluate the benefits of using a holisticapproach to assessment

3.3 explain how to plan a holistic approach toassessment

3.4 summarise the types of risks that may beinvolved in assessment in own area ofresponsibility

3.5 explain how to minimise risks through theplanning process


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4. Understand how to involve learners andothers in assessment

4.1 explain the importance of involving the learnerand others in the assessment process

4.2 summarise types of information that should bemade available to learners and others involved

in the assessment process4.3 explain how peer and self-assessment can be

used effectively to promote learner involvementand personal responsibility in the assessment oflearning

4.4 explain how assessment arrangements can beadapted to meet the needs of individual learners

5. Understand how to make assessmentdecisions

5.1 explain how to judge whether evidence is: sufficient authentic current

5.2 explain how to ensure that assessmentdecisions are: made against specified criteria valid reliable fair

6. Understand quality assurance of theassessment process

6.1 evaluate the importance of quality assurance inthe assessment process

6.2 summarise quality assurance andstandardisation procedures in own area ofpractice

6.3 summarise the procedures to follow when thereare disputes concerning assessment in ownarea of practice

7. Understand how to manage informationrelating to assessment 7.1 explain the importance of following proceduresfor the management of information relating toassessment

7.2 explain how feedback and questioningcontribute to the assessment process


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8. Understand the legal and good practicerequirements in relation to assessment

8.1 explain legal issues, policies and proceduresrelevant to assessment, including those forconfidentiality, health, safety and welfare

8.2 explain the contribution that technology can

make to the assessment process8.3 evaluate requirements for equality and diversity

and, where appropriate, bilingualism in relationto assessment

8.4 explain the value of reflective practice andcontinuing professional development in theassessment process

Additional information about the unit

Unit aim(s) The aim of this unit is to assess the learning anddevelopment practitioners knowledge andunderstanding of the principles and practices ofassessment.

Practitioner means anyone with a learning anddevelopment responsibility as the whole or a partof their role.

Unit expiry date TBA

Details of the relationship between the unitand relevant national occupational standards(if appropriate)

Learning and Development NOS Standard 9:Assess learner achievement.

Details of the relationship between the unitand other standards or curricula (ifappropriate)

Assessment requirements specified by asector or regulatory body (if appropriate)

Endorsement of the unit by a sector or otherappropriate body (if required)

Lifelong Learning UK

Location of the unit within the subject/sectorclassification system

13 Education and Training

13.2 Direct Learning Support

Name of the organisation submitting the unit Lifelong Learning UK

Availability for use Shared

Availability for delivery TBA

Guided Learning Hours 24


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2 Assess occupational competence in the work environment

Title: Assess occupational competence in the work environment

Level: 3

Credit value: 6

Learning outcomes

The learner will:

Assessment criteria

The learner can:

1. Be able to plan the assessmentof occupational competence

1.1 plan assessment of occupational competence based onthe following methods:

observation of performance in the work environment examining products of work questioning the learner discussing with the learner use of others (witness testimony) looking at learner statements recognising prior learning

1.2 communicate the purpose, requirements and processes ofassessing occupational competence to the learner

1.3 plan the assessment of occupational competence toaddress learner needs and current achievements

1.4 identify opportunities for holistic assessment

2. Be able to make assessmentdecisions about occupationalcompetence

2.1 use valid, fair and reliable assessment methods including: observation of performance examining products of work questioning the learner discussing with the learner use of others (witness testimony) looking at learner statements recognising prior learning

2.2 make assessment decisions of occupational competenceagainst specified criteria

2.3 follow standardisation procedures

2.4 provide feedback to learners that affirms achievement andidentifies any further implications for learning, assessmentand progression


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3. Be able to provide requiredinformation following theassessment of occupationalcompetence

3.1 maintain records of the assessment of occupationalcompetence, its outcomes and learner progress

3.2 make assessment information available to authorisedcolleagues

3.3 follow procedures to maintain the confidentiality ofassessment information

4. Be able to maintain legal andgood practice requirements whenassessing occupationalcompetence

4.1 follow relevant policies, procedures and legislation for theassessment of occupational competence, including thosefor health, safety and welfare

4.2 apply requirements for equality and diversity and, whereappropriate, bilingualism, when assessing occupationalcompetence

4.3 evaluate own work in carrying out assessments of

occupational competence4.4 maintain the currency of own expertise and competence as

relevant to own role in assessing occupational competence

Additional information about theunit

Unit aim(s) The aim of this unit is to assess a learning and developmentpractitioners performance in carrying out assessments ofoccupational competence in a work environment. This unitrequires evidence of using the following assessment methods:

observation of performance in the work environment examining products of work questioning the learner discussing with the learner use of others (witness testimony) looking at learner statements recognising prior learning

Practitioner means anyone with a learning and developmentresponsibility as the whole or a part of their role.


Details of the relationship betweenthe unit and relevant nationaloccupational standards (ifappropriate)

Learning and Development NOS Standard 9: Assess learnerachievement.

Details of the relationship between

the unit and other standards orcurricula (if appropriate)


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Assessment requirements specifiedby a sector or regulatory body (ifappropriate)

Evidence for all learning outcomes must come from carryingout assessments in a work environment. As a minimum, theremust be performance evidence for the following assessmentmethods:

observation of performance in the work environment examining products of work questioning the learner

Simulations are not allowed.Other forms of evidence will be acceptable for the remainingassessment methods:

discussing with the learner use of others (witness testimony) looking at learner statements

recognising prior learning

Endorsement of the unit by a sectoror other appropriate body (ifrequired)


Location of the unit within thesubject/sector classification system

13 Education and Training13.2 Direct Learning Support

Name of the organisation submitting

the unit






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3 Assess vocational skills, knowledge and understanding

Title: Assess vocational skills, knowledge and understanding

Level: 3

Credit value: 6

Learning outcomes

The learner will:

Assessment criteria

The learner can:

1. Be able to prepare assessmentsof vocational skills, knowledgeand understanding

1.1 select methods to assess vocational skills, knowledge andunderstanding which address learner needs and meetassessment requirements, including: assessments of the learner in simulated environments skills tests oral and written questions assignments projects case studies recognising prior learning

1.2 prepare resources and conditions for the assessment ofvocational skills, knowledge and understanding

1.3 communicate the purpose, requirements and processes ofassessment of vocational skills, knowledge andunderstanding to learners

2. Be able to carry outassessments of vocational skills,knowledge and understanding

2.1 manage assessments of vocational skills, knowledge andunderstanding to meet assessment requirements

2.2 provide support to learners within agreed limitations

2.3 analyse evidence of learner achievement

2.4 make assessment decisions relating to vocational skills,knowledge and understanding against specified criteria

2.5 follow standardisation procedures

2.6 provide feedback to the learner that affirms achievementand identifies any further implications for learning,assessment and progression


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3. Be able to provide requiredinformation following theassessment of vocational skills,knowledge and understanding

3.1 maintain records of the assessment of vocational skills,knowledge and understanding, its outcomes and learnerprogress

3.2 make assessment information available to authorised

colleagues as required3.3 follow procedures to maintain the confidentiality of

assessment information

4. Be able to maintain legal andgood practice requirements whenassessing vocational skills,knowledge and understanding

4.1 follow relevant policies, procedures and legislation relatingto the assessment of vocational skills, knowledge andunderstanding, including those for health, safety andwelfare

4.2 apply requirements for equality and diversity and, whereappropriate, bilingualism

4.3 evaluate own work in carrying out assessments ofvocational skills, knowledge and understanding

4.4 take part in continuing professional development to ensurecurrent expertise and competence in assessing vocationalskills, knowledge and understanding


Unit aim(s) The aim of this unit is to assess a learning and developmentpractitioners performance in carrying out the assessment of

vocational skills, knowledge and understanding outside of thework environment. Assessment methods include:

assessments of the learner in simulated environments skills tests oral and written questions assignments projects case studies recognising prior learning

The unit does not require the design of assessments.

Practitioner means anyone with a learning and developmentresponsibility as the whole or a part of their role.


Details of the relationship betweenthe unit and relevant national

occupational standards (ifappropriate)

Learning and Development NOS Standard 9: Assess learnerachievement.

Details of the relationship betweenthe unit and other standards or


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curricula (if appropriate)


Evidence for all learning outcomes must come fromperformance in the work environment. There must beevidence to cover all of the assessment methods listed in the

unit. As a minimum, there must be performance evidence for at least three of the following assessment methods: assessments of the learner in simulated environments skills tests oral and written questions assignments projects case studies recognising prior learning

Other forms of evidence will be acceptable for the remainingassessment methods.



Location of the unit within thesubject/sector classification system

13 Education and Training13.2 Direct Learning Support

Name of the organisation submittingthe unit






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4 Understanding the principles and practices of internally assuring thequality of assessment

Title: Understanding the principles and practices of internally assuring the

quality of assessmentLevel: 4

Credit value: 6

Learning outcomes

The learner will:

Assessment criteria

The learner can:

1. Understand the context and

principles of internal qualityassurance

1.1 explain the functions of internal quality assurance in

learning and development1.2 explain the key concepts and principles of the internal

quality assurance of assessment

1.3 explain the roles of practitioners involved in the internaland external quality assurance process

1.4 explain the regulations and requirements for internalquality assurance in own area of practice

2. Understand how to plan theinternal quality assurance ofassessment

2.1 evaluate the importance of planning and preparing internalquality assurance activities

2.2 explain what an internal quality assurance plan shouldcontain

2.3 summarise the preparations that need to be made forinternal quality assurance, including: information collection communications administrative arrangements resources

3. Understand techniques andcriteria for monitoring the qualityof assessment internally

3.1 evaluate different techniques for sampling evidence ofassessment, including use of technology

3.2 explain the appropriate criteria to use for judging thequality of the assessment process

4. Understand how to internallymaintain and improve the qualityof assessment

4.1 summarise the types of feedback, support and advice thatassessors may need to maintain and improve the qualityof assessment

4.2 explain standardisation requirements in relation toassessment

4.3 explain relevant procedures regarding disputes about thequality of assessment


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5. Understand how to manageinformation relevant to theinternal quality assurance ofassessment

5.1 evaluate requirements for information management, dataprotection and confidentiality in relation to the internalquality assurance of assessment

6. Understand the legal and goodpractice requirements for theinternal quality assurance ofassessment

6.1 evaluate legal issues, policies and procedures relevant tothe internal quality assurance of assessment, includingthose for health, safety and welfare

6.2 evaluate different ways in which technology can contributeto the internal quality assurance of assessment

6.3 explain the value of reflective practice and continuingprofessional development in relation to internal qualityassurance

6.4 evaluate requirements for equality and diversity and,

where appropriate, bilingualism, in relation to the internalquality assurance of assessment


Unit aim(s) The aim of this unit is to assess the knowledge andunderstanding a learning and development practitionerrequires for the internal quality assurance of assessment.Practitioner means anyone with a learning and developmentresponsibility as the whole or a part of their role.



Learning and Development NOS Standard 11: Internallymonitor and maintain the quality of assessment.

Details of the relationship betweenthe unit and other standards orcurricula (if appropriate)




Location of the unit within the

subject/sector classification system


13.2 Direct Learning Support

Name of the organisation submittingthe unit



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Guided Learning Hours45


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5 Internally assure the quality of assessment

Title: Internally assure the quality of assessment

Level: 4

Credit value: 6

Learning outcomes

The learner will:

Assessment criteria

The learner can:

1. Be able to plan the internalquality assurance of assessment

1.1 plan monitoring activities according to the requirements ofown role

1.2 make arrangements for internal monitoring activities toassure quality

2. Be able to internally evaluate thequality of assessment

2.1 carry out internal monitoring activities to qualityrequirements

2.2 evaluate assessor expertise and competence in relation tothe requirements of their role

2.3 evaluate the planning and preparation of assessmentprocesses

2.4 determine whether assessment methods are safe, fair,

valid and reliable2.5 determine whether assessment decisions are made using

the specified criteria

2.6 compare assessor decisions to ensure they are consistent

3. Be able to internally maintain andimprove the quality ofassessment

3.1 provide assessors with feedback, advice and support,including professional development opportunities, whichhelp them to maintain and improve the quality ofassessment

3.2 apply procedures to standardise assessment practices

and outcomes4. Be able to manage information

relevant to the internal qualityassurance of assessment

4.1 apply procedures for recording, storing and reportinginformation relating to internal quality assurance

4.2 follow procedures to maintain confidentiality of internalquality assurance information


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5. Be able to maintain legal andgood practice requirements wheninternally monitoring andmaintaining the quality ofassessment

5.1 apply relevant policies, procedures and legislation inrelation to internal quality assurance, including those forhealth, safety and welfare

5.2 apply requirements for equality and diversity and, where

appropriate, bilingualism, in relation to internal qualityassurance

5.3 critically reflect on own practice in internally assuring thequality of assessment

5.4 maintain the currency of own expertise and competencein internally assuring the quality of assessment


Unit aim(s) The aim of this unit is to assess the performance of a learningand development practitioner with responsibility for theinternal quality assurance of assessment.



Learning and Development NOS Standard 11: Internallymonitor and maintain the quality of assessment.



Evidence for all learning outcomes must come fromperformance in the work environment. All learning outcomesin this unit must be assessed using methods appropriate tothe candidate IQAs performance. These must include:

observation of performance examining products of work questioning

Direct evidence of this kind may be supplemented, wherenecessary, by discussion, reflective accounts or witnesstestimony.Simulations are not allowed.



Location of the unit within the

subject/sector classification system


13.2 Direct Learning SupportName of the organisation submittingthe unit



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6 Understanding the principles and practices of externally assuringthe quality of assessment

Title: Understanding the principles and practices of externally assuring the

quality of assessmentLevel: 4

Credit value: 6

Learning outcomes

The learner will:

Assessment criteria

The learner can:

1. Understand the context and

principles of external qualityassurance

1.1 analyse the functions of external quality assurance of

assessment in learning and development1.2 evaluate the key concepts and principles of external quality

assurance of assessment

1.3 evaluate the roles of practitioners involved in the qualityassurance process

1.4 explain the regulations and requirements for external andinternal quality assurance in own area of practice

2. Understand how to plan theexternal quality assurance ofassessment

2.1 evaluate the importance of planning and preparing externalquality assurance activities

2.2 explain what an external quality assurance plan shouldcontain

2.3 summarise the preparations that need to be made forexternal quality assurance activities, including: information collection communications administrative arrangements resources

2.4 explain how to adapt external monitoring and evaluationapproaches to meet customer need without compromisingquality standards

3. Understand how to externallyevaluate the quality ofassessment and internal qualityassurance

3.1 explain the procedures for externally monitoring andevaluating internal quality assurance arrangements andpractices

3.2 interpret the requirements for externally monitoring andevaluating internal assessment arrangements andpractices

3.3 evaluate different techniques for externally samplingevidence of assessment, including those that usetechnology


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4. Understand how to externallymaintain and improve the qualityof assessment

4.1 critically compare the types of feedback, support andadvice that internal assessment and quality assurance staffmay need to maintain and improve the quality ofassessment

4.2 evaluate standardisation requirements relevant to theexternal quality assurance of assessment

4.3 explain the importance of providing feedback, support andadvice to internal assessment and quality assurance staffthat is consistent with standardisation requirements

4.4 explain the relevant procedures to follow when there aredisputes concerning quality assurance and assessment

5. Understand how to manageinformation relevant to externalquality assurance

5.1 evaluate the requirements for information management,data protection and confidentiality in relation to externalquality assurance

6. Understand the legal and goodpractice requirements relating toexternal quality assurance

6.1 evaluate legal issues, policies and procedures that arerelevant to external quality assurance, including those forhealth, safety and welfare

6.2 critically compare different ways in which technology cancontribute to external quality assurance

6.3 evaluate requirements for equality and diversity and, whereappropriate, bilingualism, in relation to the external qualityassurance of assessment

6.4 explain the value of reflective practice and continuingprofessional development in relation to external qualityassurance


Unit aim(s) The aim of this unit is to assess the knowledge andunderstanding a learning and development practitionerrequires for the external quality assurance of assessment.

Unit expiry dateTBA


Learning and Development NOS Standard 12: Externallymonitor and maintain the quality of assessment.


Assessment requirements specified

by a sector or regulatory body (ifappropriate)


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Assessing and Assuring the Quality of Assessment by Lif

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