SOI MARA Program Assessment Report Page 1 PROGRAM I NFORMATI ON Date submitted: March 1, 2018 Degree Program(s): Master of Archives and Records Administration (MARA) Department: School of Information Department Chair: Dr. Sandy Hirsh Phone: 4-2491 Report Prepared by: Dr. Patricia C. Franks Phone: 4-2494 Next Self-Study due: Spring 2018 E-mail: [email protected]ARCHIVAL I NFORMATION Location: http://ischool.sjsu.edu/about/mara- program-performance Person to Contact: Patricia Franks [email protected]Assessing Individual Program Learning Outcomes (Core Competencies) We continue to analyze the data presented by students via the e-Portfolio (MARA 289). The goal of the e-Portfolio is to provide program-based assessment to ensure that each student demonstrates mastery of all program learning outcomes (core competencies) for the degree before graduation. It is a class in which faculty supervise (evaluate and assist) but do not teach. Students present essays with supporting evidence to show that they understand and can meet the competencies. They also show their ability to synthesize and the knowledge they’ve gained as well as themselves. The faculty feel that our model of checking how many revisions are needed for each statement of competency serves us well, and we will continue to use this method to assess student achievement of core competencies. Our goal is to achieve an average of 2 or fewer revisions for each Statement of Competency (the essay in which they demonstrate achievement of a specific PLO guided by rubrics). Required Courses and PLOs The Statements of Core Competency supported by evidence from required MARA courses are shown in Table 1.
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SOI MARA Program Assessment Report Page 1
PROGRAM INFORMATION Date submitted: March 1, 2018
Degree Program(s): Master of Archives and Records Administration (MARA)
Department:
School of Information
Department Chair: Dr. Sandy Hirsh Phone: 4-2491
Report Prepared by: Dr. Patricia C. Franks Phone: 4-2494 Next Self-Study due: Spring 2018 E-mail: [email protected]
A B C D E F G H I J200 X X X X204 X X X 210 X X X X 211 X X X X 249 X X X X 283 X X X X-
partial284,topicIG
X X X
284,topicIA
X X X
285 X 294* X X X 295* X X X 289** X X X X X X X X X X*StudentsselecteitherMARA294(Internship)orMARA295(OrganizationalConsultingProject).**MARA289,e-Portfolio,isthecourseduringwhichstudentsprovideevidenceofmasteryofallprogramlearningoutcomes.
SOI MARA Program Assessment Report Page 3 Table2:MARAone-creditelectivecoursesofferedasMARA284,SeminarinArchivesandRecordsManagementtopicsaremappedtoMARAcorecompetencies(PLOs).MARA284Topic MARAPLOs(CoreCompetencies)
SOI MARA Program Assessment Report Page 6 CompetencyGDiscussionCompetencyGfollowsasimilarpatterntoCompetencyA—Knowthelegalrequirementsandethicalprinciplesinvolvedinrecordsmanagementandtheroletherecordkeeperplaysininstitutionalcomplianceandriskmanagement—averagingmorethan2.0inspring2016andFall2017.Atthetimethegoalofanaverageoffewerthantwosubmissionswasset,itwasdecidedthatcoursesthatcontainstudentlearningoutcomesandsupportingassignmentsforthosecompetenciessubmittedmorethantwotimesonaveragewillbeanalyzedtodetermine1)howthestudentperformedonthoseassignmentsand2)ifthestudentlearningoutcomesandsupportingassignmentsareappropriate.
A Articulatetheethics,values,andfoundationalprinciplesofarchivesandrecordsmanagementprofessionalsandappreciatetheimportantrolerecordkeepersplayinsocialmemoryandorganizationalaccountability
2 5 1 1.875 CR
B Recognizethesocial,cultural,andeconomicdimensionsofrecords,recordkeeping,andrecordsuse
2 5 1 1.875 CR
C Understandtheevolutionofinformationrecordkeepingsystemsinresponsetotechnologicalchange
1 7 0 1.875 CR
D Haveexpertiseinthebasicconceptsandprinciplesusedto 4 3 1 1.625 CR
E Understandthesystemofstandardsandstructuresendorsedandutilizedbytherecordkeepingprofessions,particularlyintheareasofelectronicrecordsanddigitalassetsmanagement
2 6 0 1.75 CR
F Applyfundamentalmanagementtheoriesandprinciplestotheadministrationofrecordsandrecordkeepingorganizations
3 5 0 1.625 CR
G Knowthelegalrequirementsandethicalprinciplesinvolvedinrecordsmanagementandtheroletherecordkeeperplaysininstitutionalcomplianceandriskmanagement
4 4 0 1.5 CR
H Beconversantwithcurrentinformationtechnologiesandbestpracticesrelatingtorecordspreservationandsecurity
3 5 0 1.625 CR
I Understandresearchdesignandresearchmethodsandpossesstheanalytical,written,andoralcommunicationskillstosynthesizeanddisseminateresearchfindings
A Articulatetheethics,values,andfoundationalprinciplesofarchivesandrecordsmanagementprofessionalsandappreciatetheimportantrolerecordkeepersplayinsocialmemoryandorganizationalaccountability
0 1 2 0 2.67 CR
B Recognizethesocial,cultural,andeconomicdimensionsofrecords,recordkeeping,andrecordsuse
1 2 0 0 1.67 CR
C Understandtheevolutionofinformationrecordkeepingsystemsinresponsetotechnologicalchange
2 0 1 0 1.67 CR
D Haveexpertiseinthebasicconceptsandprinciplesusedtoidentify,evaluate,select,organize,maintain,andprovideaccesstorecordsofcurrentandenduringvalue
1 2 0 0 1.67 CR
E Understandthesystemofstandardsandstructuresendorsedandutilizedbytherecordkeepingprofessions,particularlyintheareasofelectronicrecordsanddigitalassetsmanagement
1 2 1 0 2.0 CR
F Applyfundamentalmanagementtheoriesandprinciplestotheadministrationofrecordsandrecordkeepingorganizations
0 3 0 0 2.0 CR
G Knowthelegalrequirementsandethicalprinciplesinvolvedinrecordsmanagementandtheroletherecordkeeperplaysininstitutionalcomplianceandriskmanagement
0 2 0 1 2.67 CR
H Beconversantwithcurrentinformationtechnologiesandbestpracticesrelatingtorecordspreservationandsecurity
1 2 1 0 2.0 CR
I Understandresearchdesignandresearchmethodsandpossesstheanalytical,written,andoralcommunicationskillstosynthesizeanddisseminateresearchfindings
The Western Association of Schools & Colleges is our accrediting body. In order to remainaccredited,weneedtoreportontheachievementofourstudents.WhenMARAwasproposedandapprovedbythisbody,theprogramwasdesignedtoensurethatstudentswouldachieve10corecompetenciesfoundathttp://slisweb.sjsu.edu/mara/mara_outcomes.htm
SOI MARA Program Assessment Report Page 12 • Keyriskindicators&keyperformanceindicators• Monitoringtoolsandtechniques• Testingandassessmentstoolsandtechniques• Riskpolicy
Appropriateness & quality of the assignment content
(7 Points)
Fulfills or exceeds all of the assigned content requirements (as outlined)
Fulfills the important content requirements of the assignment (as outlined)
Fulfills some of the important content requirements of the assignment (as outlined)
Fails to address the important requirements of the assignment (as outlined)
Critical thinking & reflection
Discusses issues thoroughly, justifies decisions, assimilates information and
Identifies issues, suggests solutions, incorporates information, and
Generalizes issues, presents few options, overlooks some information,
Misrepresents issues, excludes data, draws faulty conclusions, omits research and
SOI MARA Program Assessment Report Page 13 (3 Points)
examines conclusions
formulates conclusions
and identifies some conclusions
misses major content areas
Accuracy
(3 Points)
Knowledge of the subject is accurate throughout
Knowledge of the subject is accurate throughout except in minor details
Knowledge of the subject is generally accurate, though flawed
Knowledge of the subject is generally inaccurate
Extensiveness & depth of analysis
(3 Points)
Convincing range and quality of knowledge, having done appropriate research
Informed on the subject, having done appropriate research
Limited range or quality of knowledge, having done minimal appropriate research
Knowledge of the subject lacks range or quality
Perspective
(2 Point)
Information presented reveals the assimilation and understanding of the material – the learner is convincingly aware of alternative points of view AND of implications beyond the immediate subject
Information presented reveals the assimilation and understanding of the material - the learner seems aware of alternative points of view OR of implications beyond the immediate subject
Information presented reveals a partially assimilated or understood the material- learner shows some awareness of alternative points of view OR of implications beyond the immediate subject
Information presented reveals a failure to assimilate or to understand the material - the learner assertions lack awareness of alternative points of view AND of implications beyond the immediate subject
Professional presentation, organization, mechanics, & clarity
(1 Point)
Information is very organized and well constructed with no grammatical, spelling or punctuation errors – learner imparts a particularly scholarly, credible and compelling message.
Information is organized and well-constructed paragraphs with almost no grammatical, spelling or punctuation errors -leaner uses a scholarly voice that delivers a clear message
Information is organized, but paragraphs are not well-constructed with a few grammatical spelling or punctuation errors - learner sometimes fails to deliver the message through clear writing
Information appears to be disorganized with many grammatical, spelling, or punctuation errors - learner does not deliver a clear message
APA Formatting Exhibits expertise in academic writing
Exhibits proficiency in academic writing
Inconsistently applies APA style Does not apply APA
SOI MARA Program Assessment Report Page 14 (1 Point)
skills, consistently applying all appropriate APA style standards and integrating source material through paraphrasing, summarizing, and using quotation
skills by consistently applying APA style standards regarding citing sources, referencing, and formatting
standards regarding citing sources, referencing, and formatting
Criteria Distinguished & Outstanding (A to A-)(18.8-20 Points)
Proficient & Effective (B+ to B-)(17-18.6 Points)
Basic & Adequate (C+ to C-)(15.2–16.8 Points)
Non Performance & Ineffective (D+ to F)(0–15 Points)
Appropriateness & quality of the assignment content (7 Points)
Fulfills or exceeds all of the assigned content requirements (as outlined)
Fulfills the important content requirements of the assignment (as outlined)
Fulfills some of the important content requirements of the assignment (as outlined)
Fails to address the important requirements of the assignment (as outlined)
Critical thinking & reflection (3 Points)
Discusses issues thoroughly, justifies decisions, assimilates information and examines conclusions
Identifies issues, suggests solutions, incorporates information, and formulates conclusions
Generalizes issues, presents few options, overlooks some information, and identifies some conclusions
Misrepresents issues, excludes data, draws faulty conclusions, omits research and misses major content areas
Accuracy (3 Points)
Knowledge of the subject is accurate throughout
Knowledge of the subject is accurate throughout except in minor details
Knowledge of the subject is generally accurate, though flawed
Knowledge of the subject is generally inaccurate
Extensiveness & depth of analysis (3 Points)
Convincing range and quality of knowledge, having done appropriate research
Informed on the subject, having done appropriate research
Limited range or quality of knowledge, having done minimal appropriate research
Knowledge of the subject lacks range or quality
SOI MARA Program Assessment Report Page 16
Perspective (2 Point)
Information presented reveals the assimilation and understanding of the material – the learner is convincingly aware of alternative points of view AND of implications beyond the immediate subject
Information presented reveals the assimilation and understanding of the material - the learner seems aware of alternative points of view OR of implications beyond the immediate subject.
Information presented reveals a partially assimilated or understood the material- learner shows some awareness of alternative points of view OR of implications beyond the immediate subject
Information presented reveals a failure to assimilate or to understand the material - the learner assertions lack awareness of alternative points of view AND of implications beyond the immediate subject
Professional presentation, organization, mechanics, & clarity (1 Point)
Information is very organized and well constructed with no grammatical, spelling or punctuation errors – learner imparts a particularly scholarly, credible and compelling message.
Information is organized and well-constructed paragraphs with almost no grammatical, spelling or punctuation errors -leaner uses a scholarly voice that delivers a clear message
Information is organized, but paragraphs are not well-constructed with a few grammatical spelling or punctuation errors - learner sometimes fails to deliver the message through clear writing
Information appears to be disorganized with many grammatical, spelling, or punctuation errors - learner does not deliver a clear message
APA Formatting (1 Point)
Exhibits expertise in academic writing skills, consistently applying all appropriate APA style standards and integrating source material through paraphrasing, summarizing, and using quotation
Exhibits proficiency in academic writing skills by consistently applying APA style standards regarding citing sources, referencing, and formatting
Inconsistently applies APA style standards regarding citing sources, referencing, and formatting
SOI MARA Program Assessment Report Page 17 12-pointfontsize,TimesNewRomanfontstyleanddouble-spaced.Thisassignmentinvolvesreviewingandanalyzingtheresearchonaparticulartopicrelevanttothecourse'stheoryandpractice.Areferencelistof10-15peer-reviewedacademicsourcesisrequired.Yourpapershouldbethoroughlyresearched,wellwritten,andfullydocumented(APAcitationsandareferencelist).
Criteria Distinguished & Outstanding (A to A-)(23.5-25 Points)
Proficient & Effective (B+ to B-)(21.25-23.25 Points)
Basic & Adequate (C+ to C-)(19–21 Points)
Non Performance & Ineffective (D+ to F)(0–18.75 Points)
Appropriateness & quality of the assignment content (9 Points)
Fulfills or exceeds all of the assigned content requirements (as outlined)
Fulfills the important content requirements of the assignment (as outlined)
Fulfills some of the important content requirements of the assignment (as outlined)
Fails to address the important requirements of the assignment (as outlined)
Critical thinking & reflection (3 Points)
Discusses issues thoroughly, justifies decisions, assimilates information and examines conclusions
Identifies issues, suggests solutions, incorporates information, and formulates conclusions
Generalizes issues, presents few options, overlooks some information, and identifies some conclusions
Misrepresents issues, excludes data, draws faulty conclusions, omits research and misses major content areas
SOI MARA Program Assessment Report Page 18
Accuracy (3 Points)
Knowledge of the subject is accurate throughout
Knowledge of the subject is accurate throughout except in minor details
Knowledge of the subject is generally accurate, though flawed
Knowledge of the subject is generally inaccurate
Extensiveness & depth of analysis (3 Points)
Convincing range and quality of knowledge, having done appropriate research
Informed on the subject, having done appropriate research
Limited range or quality of knowledge, having done minimal appropriate research
Knowledge of the subject lacks range or quality
Perspective (3 Point)
Information presented reveals the assimilation and understanding of the material – the learner is convincingly aware of alternative points of view AND of implications beyond the immediate subject
Information presented reveals the assimilation and understanding of the material - the learner seems aware of alternative points of view OR of implications beyond the immediate subject.
Information presented reveals a partially assimilated or understood the material- learner shows some awareness of alternative points of view OR of implications beyond the immediate subject
Information presented reveals a failure to assimilate or to understand the material - the learner assertions lack awareness of alternative points of view AND of implications beyond the immediate subject
Professional presentation, organization, mechanics, & clarity (2 Points)
Information is very organized and well constructed with no grammatical, spelling or punctuation errors – learner imparts a particularly scholarly, credible and compelling message.
Information is organized and well-constructed paragraphs with almost no grammatical, spelling or punctuation errors -leaner uses a scholarly voice that delivers a clear message
Information is organized, but paragraphs are not well-constructed with a few grammatical spelling or punctuation errors - learner sometimes fails to deliver the message through clear writing
Information appears to be disorganized with many grammatical, spelling, or punctuation errors - learner does not deliver a clear message
APA Formatting (2 Points)
Exhibits expertise in academic writing skills, consistently applying all appropriate APA style standards and integrating source material through paraphrasing, summarizing, and using quotation
Exhibits proficiency in academic writing skills by consistently applying APA style standards regarding citing sources, referencing, and formatting
Inconsistently applies APA style standards regarding citing sources, referencing, and formatting
