Assessing the right communications solution for crew internet access Adonis Violaris

Director Marketing & Corporate Communications

Once upon a time, we were happy with Fax, Telex, and Voice

Paper was king at the time

The onboard network was simple. It did not exist. Probably had a single PC to compose the fax messages and letters

Simple enough to eliminate the radio officer position

TECHNOLOGY

Offices’ locations Onboard Technology in the 90’s

BDU

PTT Internet

Onboard Technology Today

• Separate networks • Firewalling • Quality Of Service • Access Control

Bringing the vessel closer to the office. Manage Monitor Control Act Improve Processes

On-line planned maintenance systems KPI’s / TMSA E-purchasing, e-learning, entertaining Regulations & Conformance

Operator’s Requirements

Study: Gen Y deems social media at work more important than pay Nearly 3,000 students and young professionals ages 21-29 from 14 countries were included in the Cisco survey entitled the Connected World Technology Report Nov 2011. Highlights of the Connected World Technology Report

One in three college students and young professionals see online connectivity as a fundamental need Over half of survey participants cite the Internet as an “integral part of their lives” 64% of respondents would choose connectivity over owning a car 40% think having Web connectivity is more important than dating, music or going out with friends Half would rather lose their wallet or purse than their Web-ready smartphone 20% hadn’t bought a printed book in two years 10% thought TV was important in their lives

The way we communicate has changed

E-Mail Instant messaging – MSN etc. Social networks – Facebook Status updates – Twitter Picture sharing – Flicker Video sharing - YouTube

Social communication between an individual and a group, mostly family & friends. Individuals communicate their wellbeing by email, blogs, video, tweets, and pictures. Communicating across networks of friends and their networks – enlarges the circle. We become part of a group that we belong to.

The social internet

We are no longer

alone at sea

Inmarsat Coverage Map

VSAT Ku Band Coverage Map

Iridium

Inmarsat Global Express

2010 2014 Time

432 kpbs

50 Mbps

Data Speed

Flat Fee Options from Stratos

Global Xpress

Inmarsat Global Xpress

According to Inmarsat Global Xpress will change the world of maritime mobile satellite communications in 2014.

Speeds of 50 Mbps over three new state-of-the art 702HP Ka-band satellites to be built by Boeing Faster and less expensive than current Ku-band offerings in the market Smaller and less expensive antennas (20cm – 60cm) Continued reliability and robustness for which Inmarsat is renowned Targeted towards maritime, energy and government markets Commercial introduction in 2014

FBB VLA 10GB Installation on Cap Mondego

FBB VLA 10GB Installation on Cap Mondego

FBB VLA 10GB Installation on Cap Mondego

Bandwidth Management

0

200000

400000

600000

800000

1000000

1200000

1400000

1600000

1800000

17:0

0:05

17:0

0:13

17:0

0:21

17:0

0:29

17:0

0:37

17:0

0:45

17:0

0:53

17:0

1:01

17:0

1:09

17:0

1:17

17:0

1:25

17:0

1:33

17:0

1:41

17:0

1:49

17:0

1:57

17:0

2:05

17:0

2:13

17:0

2:21

17:0

2:29

17:0

2:37

17:0

2:45

17:0

2:53

17:0

3:01

17:0

3:09

17:0

3:17

17:0

3:25

17:0

3:33

17:0

3:41

17:0

3:49

17:0

3:57

17:0

4:05

17:0

4:13

17:0

4:21

17:0

4:29

17:0

4:37

17:0

4:45

17:0

4:53

17:0

5:01

17:0

5:09

17:0

5:17

17:0

5:25

17:0

5:33

17:0

5:41

17:0

5:49

17:0

5:57

Happily Browsing - FB500 VLA

Total

UDP

HTTP

Bandwidth Management

0

200000

400000

600000

800000

1000000

1200000

1400000

1600000

09:4

0:01

09:4

0:15

09:4

0:29

09:4

0:43

09:4

0:57

09:4

1:11

09:4

1:25

09:4

1:39

09:4

1:53

09:4

2:07

09:4

2:21

09:4

2:35

09:4

2:49

09:4

3:03

09:4

3:17

09:4

3:31

09:4

3:45

09:4

3:59

09:4

4:13

09:4

4:27

09:4

4:41

09:4

4:55

09:4

5:09

09:4

5:23

09:4

5:37

09:4

5:51

09:4

6:05

09:4

6:19

09:4

6:33

09:4

6:47

09:4

7:01

09:4

7:15

09:4

7:29

09:4

7:43

09:4

7:57

09:4

8:11

09:4

8:25

09:4

8:39

09:4

8:53

09:4

9:07

09:4

9:21

09:4

9:35

09:4

9:49

Total

SKYPE/UDP

HTTP

Skype - F B 500 VLA Bandwidth consumed - can't browse

Bandwidth – How much?

Browsing Optimisation: Web caching; image reduction, ad stripping, and content compression.

What can be done with 100MB? Optimised

Instant Messaging (MSN, Facebook, Twitter, etc) 250 hrs.

Web surfing 20 hrs.

Email with picture attachments 1,000 E-mails

Downloading images – 300K 400 Images

Ensuring network availability

Low High Medium

Ensuring bandwidth availability

• MAC address • IP Protocol • Application • Sub-net

Cost Control

FB or VSAT? How much bandwidth? What can crew do with bandwidth? Reporting Managing Supporting

Cost Control

Provisioning a 20 vessel fleet will add: 20 branch offices to your corporate infrastructure And 400 users Resources are required

Cost Control

Provisioning a 320 vessel fleet will add: 320 branch offices to your corporate infrastructure And 6400 users (small village) Resources are required And as crew are paying for their access,

Support becomes CRITICAL!!!!

The Main Concerns

Security Cost Crew Welfare

Open Access Fast network Low cost

VS

Owner Crew

Differing requirements

Cost Management

PIN & Account assignment Pre-Paid or Post-Paid Link cost management Roll over or not Daily, Weekly, and monthly reports SCAP management Fleet view

From shore or ship you need to have control

Telaccount Gateway

Innovation and Excellence in Communications

Basic Features List

• Simultaneous of all types of Satellite Terminals, including dial-up ones (F77) under same interface

• Supporting Auto Switching function (based on rules) or Manual selection

• Supporting practically any number of IP terminals and one type of dial up terminal (F77)

Supporting multiple terminals

• Incorporating powerful Real time monitoring tools for on board traffic monitoring and cumulative monitoring on SBVS Hub side. Detailed metrics on bandwidth, traffic in terms of packages, services etc.

Real time traffic monitoring

Summary

Onboard technology Operators requirements Crew retention – The way we communicate has changed Social Networks “Always on” through FBB or VSAT now? Onboard network security is assured Tools are available to manage security and cost Crew is unanimous to go for it

THANK YOU!

Thank you