Assessment Report UNIVERSITAS SEBELAS MARET...

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Assessment Report

UNIVERSITAS SEBELAS MARET SURAKARTA

Assessment dates 14/05/2018 to 16/05/2018 (Please refer to Appendix for details) Assessment Location(s) Jawa Tengah (000) Report Author MuhammadAgung Sumantri Assessment Standard(s) ISO 9001:2008

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Table of contents

Executive Summary ............................................................................................................................................... 4

Changes in the organization since last assessment ................................................................................................ 5

NCR summary graphs ............................................................................................................................................ 6

Your next steps ..................................................................................................................................................... 8

NCR close out process ....................................................................................................................................... 8

Assessment objective, scope and criteria............................................................................................................... 9

Assessment Participants ...................................................................................................................................... 10

Assessment conclusion ........................................................................................................................................ 11

Findings from previous assessments .................................................................................................................... 12

Findings from this assessment ............................................................................................................................. 17

Top Management:........................................................................................................................................... 17

Management Representative (Document Control, Control of Record, Internal Audit, Management Review) : . 17

Faculty of Medicine: ........................................................................................................................................ 21

Faculty of Mathematics and Natural (FMIPA): ................................................................................................ 23

LPPMP (Lembaga Pengembangan dan Penjaminan Mutu Pendidikan): ............................................................ 26

Faculty of Social and Political Sciences: ........................................................................................................... 27

Faculty of Cultural Sciences: ............................................................................................................................ 30

Graduate Program: ......................................................................................................................................... 33

Faculty of Agriculture: ..................................................................................................................................... 34

UNS Medical Center : ...................................................................................................................................... 37

Faculty of Law (Law Science) : ......................................................................................................................... 39

Faculty of Fine Arts and Design : ...................................................................................................................... 40

Prodi S1 Pendidikan IPA (extension scope): ..................................................................................................... 42

Minor (7) nonconformities arising from this assessment. .................................................................................... 44

Next visit objectives, scope and criteria ............................................................................................................... 52

Next Visit Plan ..................................................................................................................................................... 53

Appendix: Your certification structure & on-going assessment programme ......................................................... 54

Scope of Certification ...................................................................................................................................... 54

Assessed location(s) ........................................................................................................................................ 54

Certification assessment program ................................................................................................................... 56

Expected outcomes for accredited certification. .............................................................................................. 58

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Definitions of findings: .................................................................................................................................... 58

How to contact BSI .......................................................................................................................................... 59

Notes .............................................................................................................................................................. 59

Regulatory compliance .................................................................................................................................... 60

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Executive Summary In line with the stated strategic direction and intended results of the Quality management system, particularly with regard to increasing the public trust, the Quality management system has demonstrated that it is largely designed to support the strategic direction and deliver the intended results. This was evidenced, for example, via the planning and improvement programme(s) associated with all processes in organization, which addressed the quality of all processes in relation with good quality, on time delivery, and excellent services. There are however further possible opportunities to improve and reduce risks, relating to achieving the intended results as follows: 1. Risk Management (Context of Organization and Expectation of Interested Parties) 2. Validation of Curricula and Syllabus/ RPS 3. Monitoring of Lectures VS RPS 4. Variation of examination 5. Internal Audit 6. Management of Corrective Actions 7. Evaluation (i.e. Training and External Lecturer)

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Changes in the organization since last assessment There is no significant change of the organization structure and key personnel involved in the audited management system. No change in relation to the audited organization’s activities, products or services covered by the scope of certification was identified. There was no change to the reference or normative documents which is related to the scope of certification.

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NCR summary graphs Which standard(s) BSI recorded findings against

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Where BSI recorded findings

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Your next steps

NCR close out process Corrective actions with respect to nonconformities raised at the last assessment have been reviewed. Actions were not found to be effectively implemented in all areas. Such areas, identified in subsequent sections of the report, will be further reviewed for closure at the next assessment. 7 nonconformities requiring attention were identified. These, along with other findings, are contained within subsequent sections of the report. A nonconformity relates to a single identified lapse, which in itself would not indicate a breakdown in the management system's ability to effectively control the processes for which it was intended. It is necessary to investigate the underlying cause of any issue to determine corrective action. The proposed action will be reviewed for effective implementation at the next assessment. Please refer to Assessment Conclusion and Recommendation section for the required submission and the defined timeline.

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Assessment objective, scope and criteria The objective of the assessment was to conduct a surveillance assessment, transition to ISO 9001:2015, and extension scope of Prodi S1 Pendidikan IPA, and look for positive evidence to ensure that elements of the scope of certification and the requirements of the management standard are effectively addressed by the organisation's management system and that the system is demonstrating the ability to support the achievement of statutory, regulatory and contractual requirements and the organisation's specified objectives, as applicable with regard to the scope of the management standard, and to confirm the on-going achievement and applicability of the forward strategic plan and where applicable to identify potential areas for improvement of the management system. The scope of the assessment is the documented management system with relation to the requirements of ISO 9001:2015 and the defined assessment plan provided in terms of locations and areas of the system and organisation to be assessed. ISO 9001:2015 UNIVERSITAS SEBELAS MARET SURAKARTA management system documentation

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Assessment Participants

Name Position Opening Meeting

Closing Meeting

Interviewed (processes)

Prof. Sutarno WMM X X X Prof. M. Nizam Ketua LPPMP X X X

Dr. Djoko Sarwono LPPMP X X X

Others (see attendance list) X X X

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Assessment conclusion

BSI assessment team Name Position

Sulaksono Sutrisno Team leader

Budi Siswanto Team member

BoediPrasetyo Minarto Team member

MuhammadAgung Sumantri Team member

Assessment conclusion and recommendation The audit objectives have been achieved and the certificate scope remains appropriate. The audit team concludes based on the results of this audit that the organization does fulfil the standards and audit criteria identified within the audit report and it is deemed that the management system continues to achieve its intended outcomes. RECOMMENDED - Corrective Action Plan Required ('Minor' findings only): The audited organization may be recommended for certification / continued certification, based upon the acceptance of a satisfactory corrective action plan for all 'Minor' findings as shown in this report. Effective implementation of corrective actions will be reviewed during the next surveillance audit. Please submit a plan to BSI detailing the nonconformity, the cause, correction and your proposed corrective action, with responsibilities and timescales allocated. The plan is to be submitted no later than 28/05/2018 by e-mail or fax to the correspondence address below, referencing the report number, or through the BSI Assurance Portal if this is enabled for your account.

Use of certification documents, mark / logo or report The use of the BSI certification documents and mark / logo is effectively controlled.

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Findings from previous assessments Finding Reference 1398874N2 Certificate

Reference FS 650320

Certificate Standard ISO 9001:2008 Clause 7.6

Category Minor

Area/Process: FKIP (Undergraduate Program in History)

Details:

Undergraduate Program In Building Engineering, Undergraduate Program In Computer Science and Technology 'Study documentation was provide and made, however no evidence that learning questionare for test verified accordingly in Verifikasi Materi Test and others data. - FKIP : Prodi Sejarah : Jadwal Perkuliahan Semester gasal 2016/2017. Semester III : Sejarah Perekonomian ; Sejarah Dunia Murhakhir. - FKIP PTB : Semester III : Mekanika Teknik III. - FKIP / Economic Education : Pengantar Akuntansi , Akuntasi Perbankan Undergraduate Program In Sports and Training Education / Pendidikan Kepelatihan Olahraga - F-KIP UNS Pendidikan Kepelatihan Olahraga - F-KIP UNS : Mata kuliah FISIOLOGI OLAHRAGA DASAR (KB2116316) dan EVALUASI PENGAJARAN (PB2116502) not provide record of Rubrik Penilaian UTS, Kiisi-kisi, Verifikasi Silabus, Verifikasi Materi Tes, dll. Undergraduate Program in Office Administration / PRODI PAP F-KIP UNS Not provide record of Verifikasi Materi Test Mata Kuliah Perilaku Organisasi, Hukum Bisnis. Undergraduate Program in Office Administration / PRODI PAP F-KIP UNS Not provide record of verifikasi materi test mata kuliah : Perilaku Organisasi (KPSEP627) & Pengantar Manajemen ( KB1316101) and Kontrak Kuliah, Rubrik Penilaian Kriteria, Soal UTS, UAS 'Undergraduate Program in Fine Art Education 'It was found evidence that verification of learning tools such as syllabi, lesson plans, lecture contract, BAP, material of a competency exam has not been done for the odd semester 2016/2017 'Undergraduate Program in Citizenship Education 'It was found evidence that examination questions have not been verified by Ketua Rumpun Mata Kuliah or Ketua Program Studi such as for “Hukum Islam”, " Hukum Tata Negara", "Konsep Dasar Kewarnegaraan". Undergraduate Program In Health, Physical Education and Recreation 'It was found evidence that examination questions have not been verified by Ketua Rumpun Mata Kuliah or Ketua Program Studi such as for

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“Anatomi Dasar/Ilmu Urai Dasar”. Undergraduate Program In Early Childhood Education 'It was found evidence that examination questions have not been verified by Ketua Rumpun Mata Kuliah or Ketua Program Studi such as for “Senitari AUD” Undergraduate Program in Javanese Language, 'It was found evidence that examination questions have not been verified by Ketua Rumpun Mata Kuliah or Ketua Program Studi such as for “Psycolinguistik". Undergraduate Program In Special Education 'It was found evidence that examination questions have not been verified by Ketua Rumpun Mata Kuliah or Ketua Program Studi such as for “Pengukuran Psikologi".

Objective evidence: Verification of examination questions

Cause Not enough controlled for the verification of the exam material

Correction / containment

Mechanisms for verification of exam materials have been implemented, but not yet consistently and recorded

Corrective action

Mechanisms for verification of exam materials have been implemented, but not yet consistently and recorded

Closed?: No

Justification Verification test questions, for example: verification of UAS or UTS test is not effective enough controlled, this nonconformity still open.

Finding Reference 1480918-201705-N1 Certificate

Reference FS 650320


Category Minor

Area/Process: Faculty of Mathematics and Natural Sciences <FMIPA>

Details:

FSRD , FIB , PTIK , PTB , MIPA Dokumentasi perkuliahan telah dibuat dan terlaksana, namun belum ada bukti bahwa materi tes UTS / UAS periode 2016/2017 Semester Gasal telah di verifikasi oleh Ketua Rumpun Mata Kuliah or Ketua Program Studi sesuai dengan Materi Perkuliahan dan data lainnya. Misalnya : FSRD : Komputer Grafis, FIB : Kajian Drama, PTIK : Kom Data & Jaringan computer 2, PTB : Konstruksi Bangunan Gedung 2, MIPA : Jaringan Komputer <D3 Informatika>.

Objective evidence: Verifikasi soal

Cause Soal-soal belum dilakukan verifikasi Correction / containment Meresmikan verificator & validator

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Corrective action Melakukan verifikasi dengan template LPPMP

Closed?: No

Justification This nonconformity still open


Reference FS 650320

Certificate Standard ISO 9001:2008 Clause 6.2.2

Category Minor

Area/Process: Faculty of Agriculture

Details:

Tenaga Pendidik & tenaga Kependidikan Fak. Hukum, Fakultas Pertanian, Kepegawaian (Administrasi Umum & Keuangan) Draft Standard kompetensi beberapa fungsi / level di fungsi organisasi telah dibuat, namun belum ada standard kompetensi, misalnya untuk personnel pengendali SIMAK & SIMPEG, Tenaga Pendidik & tenaga Kependidikan Fak. Hukum, Fakultas Pertanian.

Objective evidence: Standard kompetensi

Cause see attachment (CAPA Previous Audit) Correction / containment see attachment (CAPA Previous Audit)

Corrective action see attachment (CAPA Previous Audit)

Closed?: Yes


Reference FS 650320


Category Minor

Area/Process: Management Representative (Document Control, Control of Record, Internal Audit, Management Review)

Details:

Tidak cukup bukti telah dilakukan verifikasi & validasi oleh Kepala Prodi atau pejabat yang berwenang terhadap RPS yang telah dibuat, sebagai contoh: - Rencana Pembelajaran Semester (RPS), Mata Kuliah Tes & Pengukuran Penjas, semester: III (Prodi Pendidikan Jasmani) - Rencana Pembelajaran Semester (RPS), Mata Kuliah Statistika dalam Penjas, semester: III (Prodi Pendidikan Jasmani) - Rencana Pembelajaran Semester (RPS), Mata Kuliah: Rekayasa Struktur Bangunan 1, semester II (Prodi Teknik Arsitektur) - Rencana Pembelajaran Semester (RPS), Mata Kuliah: Ilmu Bahan Alam,

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semester II (Prodi Teknik Arsitektur) Objective evidence: RPS



Closed?: No

Justification Finding is still open


Reference FS 650320


Category Minor


Details:

Tidak cukup bukti telah dilakukan verifikasi terhadap soal-soal ujian UTS untuk beberapa Mata Kuliah berikut ini: - Mata Kuliah Statistika dalam Penjas, Semester: III (Prodi Pendidikan Jasmani) - Mata Kuliah Tes & Pengukuran Penjas, semester: III (Prodi Pendidikan Jasmani) - Mata kuliah Akuntansi Manajemen, semester IV (Prodi Akuntansi) - Mata kuliah Perilaku organisasional , semester VII (Prodi Akuntansi) - Mata Kuliah ELT Curriculum Development, semester: V (Prodi Pendidikan Bahasa Inggris) - Mata Kuliah: Rekayasa Struktur Bangunan 1, semester II (Prodi Teknik Arsitektur)

Objective evidence: Soal-soal UTS



Closed?: No

Justification Finding is still open


Reference FS 650320


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Category Minor


Details:

Sasaran Mutu T.A. 2016-2017 telah ditetapkan di prodi Pendidikan Jasmani & prodi Teknik Arsitektur, namun pelaksanaan monitoring nya belum optimal terkait beberapa hal di bawah ini: a. Hasil pencapaian beberapa sasaran mutu belum diukur seperti: Proporsi metode pembelajaran berbasis PTK min 80% (Penjas), Jumlah Referensi ajar berbasis riset min 5% (Penjas), IPK rata-rata lulusan: 3.25 (Arsitektur), Rata-rata lama studi: 4 tahun 10 bulan (Arsitektur), Prodi (S1) terakreditasi A 67% (Arsitektur). b. Tidak cukup bukti telah dilakukan tindakan perbaikan yang dituangkan dalam form PTPP/"Permintaan Tindakan Perbaikan & Pencegahan" untuk beberapa sasaran mutu yang tidak tercapai di prodi Pendidikan Jasmani seperti: Rata-rata lama studi (S1) max: 4 tahun, result: 4 tahun 5 bulan ; IPK rata-rata lulusan 3.30, result: 3.11 ; Kelengkapan Silabus, RPP 100%, result: < 100% ; Verifikasi Materi 100%, result: < 100%

Objective evidence: Sasaran Mutu



Closed?: Yes


Reference FS 650320


Category Minor


Details:

Survey kepuasan pelanggan telah dilaksanakan setiap 6 bulan di Administrasi Keuangan Umum, tetapi analisa data hasil survey terakhir tidak ditemukan untuk menetapkan langkah tindak lanjut (corrective/preventive action).

Objective evidence: Survey kepuasan pelanggan



Closed?: Yes

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Findings from this assessment

Top Management: Auditee: Prof. Nizam Objective Evidence: - 2 significant Issues identified by Management: a. Internasionalisasi (sertifikasi dan/atau akreditasi internasional) --> SDM harus bergelar S3. Risk: target sertifikasi/ akreditasi internasional tidak tercapai. Action: prioritas pada proses rekrutment untuk kandidat b. Aturan mengenai PTN BH (Perguruan Tinggi Negeri Berbadan Hukum). Risk: Kenaikan biaya perkuliahan akan mempengaruhi minat calon mahasiswa. Action: Tiap semester, Fakultas menyusun perencanaan , indikator kinerja.

Management Representative (Document Control, Control of Record, Internal Audit, Management Review) : Auditee: Prof. M. Nizam, Ms. Dewi, Dr. Djoko Sarwono 4.1, 4.2 & 6.1 Context of organization and interested parties expectations; Risks and opportunities - Document Manajemen Risiko UNS, including: target dan capaian 2017 (indikator kinerja), SWOT Analysys: Angka Efisiensi Edukasi S-1, Program Pengembangan, FMEA Risk Analysis, and Rencana Pemantauan dan Evaluasi FMEA - Renstra 2015 - 2019 - Prosedur Mutu Pengendalian Dokumen, dated 1 jan 2012 - Manajemen Risiko UNS, including Target Vs Sasaran 2017 - SWOT Analysis untuk Kelulusan tepat waktu - Indikator dan sasaran Mutu untu Program Pengembangan Kelulusan tepat waktu - FMEA, Program Pengembangan Kelulusan tepat waktu - Monitoring dan Evaluasi FMEA Program Pengembangan Kelulusan tepat waktu 4.3 Scope of the quality management system - Scope of ISO 9001:2008 implementation stated in the Manual Mutu, UN27.MM00-1, with no exclusion (MM.07). 4.4 Quality management system - Manual Mutu UNS, Doc. No. UN27.MM00-1 5.1 Leadership, Customer focus - SK Rektor UNS No. 145/UN27/HK/2018, Pembentukan Tim Pelaksana Implementasi Sistem Manajemen Mutu, dated 15 Jan 2018 5.2 & 7.3 Policy & Awareness - These quality policies are socialized through meeting such as Rapat Koordinasi Pimpinan Universitas), RKPF (Rapat Koordinasi Pimpinan Fakultas), banner, etc. - Vision, Mission, Objective, and Academic Quality Policy are stated in Manual Mutu UN27.MM10.2 - Quality policy is also updated in Dokumen Kebijakan UNS, 31 Dec 2017

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5.3 & 7.1.2 People, Organizational roles, responsibilities and authorities - Sruktur Organisasi pusat tidak ada perubahan. - SK Rektor UNS No. 145/UN27/HK/2018, Pembentukan Tim Pelaksana Implementasi Sistem Manajemen Mutu, dated 15 Jan 2018 - Organization structure has been described in "Peraturan Menteri Pendidikan dan Kebudayaan No. 82 Tahun 2014 tentang Organisasi dan Tata Kerja UNS". Already stated clearly about job description - Daftar PErsonil yang Diangkat sebagai Tim Implementasi ISO 9001 6.2 Quality objectives - LAKIP UNS 2017 - Laporan Kinerja Rektor. Quality objectives are documented and reported in LAKIP. Quality - The quality objective monitoring in Laporan Kinerja Rektor: 1. Persentase program studi terakreditasi minimal B, target 95%, actual 83.83% 2. Jumlah program studi terakreditasi internasional, target 8, actual 1 3. Tata kelola unit tersertifikasi internasional/ISO, target 35, actual 55 4. Persentase dosen berkualifikasi S3, target 34%, actual 34.66% 5. Akreditasi institusi, target A, actual A 6.3 & 8.5.6 Change Control - Notulen RTM UNS, dated 30 April 2018. - Procedure No. UNJ27.MM12-04 : Tinjauan Manajemen. - Prosedur Mutu Pengendalian Dokumen, Doc.No. UN27.MM.12-01, dated 1 June 2012, Rev.00 7.1.3 & 7.1.4 Infrastructure & Environment for the operation of processes - Prosedur Mutu Bagian : Pemeliharaan Gedung, No. UN27.16.1. PM16 - Prosedur Mutu Bagian : Pemeliharaan Kendaraan Dinas, No. UN27.16.1. PM22 - Kebijakan Sumber Daya, UN27.MM10.6 - Cata Pemeliharaan Gedung 7.1.5 Monitoring and measuring resources - SPMI Standard Penilaian Pembelajaran, Doc. No. UN27/STD.SPMI/AKD-04, dated 9 Mei2017 - Soal Ujian Farmakognosi I 7.1.6 Organizational knowledge - Prosedur Mutu Rekrutmen Diklat Teknis 7.1, 7.2 Competence and People - Prosedur Mutu Penyusunan Formasi Kebutuhan Pegawai, No. UN27.16.2. PM01 - Prosedur Mutu Rekrutmen CPNS, No. UN27.16.2. PM02 7.4 Communication - Prosedur Mutu: Menyusun dan Menerbitkan Buku data dan Informasi, UN27.25.2.PM03 7.5 Documented information - Manual Mutu, UN27.MM10.4, dated 1 Jun 2012, Dokumentasi Sistem Manajemen Mutu - Prosedur Mutu Pengendalian Dokumen, Doc.No. UN27.MM.12-01, dated 1 June 2012, Rev.00 - Prosedur Mutu Pengendalian Rekaman Mutu, Doc.No. UN27.MM.12-02 - Menurut Manual Mutu, UN27.MM10.4 dan Prosedur Mutu Pengendalian Dokumen, Doc.No. UN27.MM.12-01, dokumen yang sudah tidak belaku harus dimusnahkan dan diberi tanda "Kadaluarsa b. Quality policy has been changed and documented in Dokumen Kebijakan UNS, 31 Dec 2017 8.1; 8.5.1; & 8.6 Operational planning and control, Release of products and services; 8.2 Requirements

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for products and services - Kebijakan Realisasi Produk, UN27.MM10.7 - SPMI Standard Kompetensi Lulusan UNS, Doc. No. UN27/STD.SPMI/AKD-01, dated 18 Jul 2017 - SPMI Standard Isi Pembelajaran, Doc. No. UN27/STD.SPMI/AKD-02, dated 30 Mei 2017 - SPMI Standard Proses Pembelajaran, Doc. No. UN27/STD.SPMI/AKD-03, dated 18 Jul 2017 - SPMI Standard Dosen dan Tenaga Kependidikan, Doc. No. UN27/STD.SPMI/AKD-05, dated 18 Jul 2017 - SPMI Standard Sarana dan Prasaranan Pembelajaran, Doc. No. UN27/STD.SPMI/AKD-06, dated 18 Jul 2017 - SPMI Standard Pengeloaan Pembelajaran, Doc. No. UN27/STD.SPMI/AKD-07, dated 9 May 2017 - SPMI Standard Pembiayaan Pembelajaran, Doc. No. UN27/STD.SPMI/AKD-01, dated 9 Mei 2017 - Detail is verified in each unit/ faculty 8.3 Design and development of products and services - SPMI Standard Proses Pembelajaran, Doc. No. UN27/STD.SPMI/AKD-03, dated 18 Jul 2017 - Verifikasi Bahan Ajar, Mata Kuliah Statistika dalam Penjas, dated 10 Sept 2017 - Verifikasi Materi UTS, Mata Kuliah Statistika dalam Penjas, dated 10 Sept 2017 - Verifikasi Silabus/ RPS, Mata Kuliah Tes Pengukuran Penjas, dated 10 Sept 2017 8.4 Control of externally provided processes, products and services - Prosedur Mutu Evaluasi Kinerja Rekanan UN27.16.4.PM20 - Prosedur Mutu Proses Pengadaan barang UN27.16.4.PM22-23 - Prosedur Mutu Pengajuan Belanja Pegawai UN27.16.3.PM01 - Daftar Penilaian Rekanan 2017 8.5.2 Identification and traceability - SPMI Standard Proses Pembelajaran, Doc. No. UN27/STD.SPMI/AKD-03, dated 18 Jul 2017 8.5.3 Property belonging to customers or external providers - Prosedur Mutu Pemeliharaan dan Perawatan Arsip, UN27.16.1.PM13 8.5.4 Preservation - SPMI Standard Proses Pembelajaran, Doc. No. UN27/STD.SPMI/AKD-03, dated 18 Jul 2017 8.5.5 Post-delivery activities - SPMI Standard Pengeloaan Pembelajaran, Doc. No. UN27/STD.SPMI/AKD-07, dated 9 May 2017 - Sample Ijazah terlegalisir 8.7 & 10.2 Control of nonconforming outputs & corrective action - Rencana Tindakan Perbaikan untuk Eksternal Audit UNS, dated 20-23 Nov 2017 - Prosedur Mutu Penanganan Keluhan Pelanggan, Doc.No. UN27.MM.12-05 - Prosedur Mutu Tindakan Perbaikan dan Pencegahan, Doc.No. UN27.MM.12-07 - Prosedur Mutu Pengendalian Ketidaksesuaian, Doc.No. UN27.MM.12-08 9.1Monitoring, Measurement, Analysis, and Evaluation - Kebijaka Pengukuran, Analisa, dan Tindakan Perbaikan Berkelanjutan, UN27.MM10.8 9.1.2 Customer satisfaction - Prosedur Mutu Pengukuran KepuasanPelanggan, Doc.No. UN27.MM.12-06 - Customer satisfaction index is measured by each unit/ Prodi, example: a. Faculty of Medicine (Target 3.2, Results: 3.46) b. Faculty of Medicine (Target 3.25, Results: 3.46)

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9.2 Internal audit - Prosedur Mutu Audit Mutu Internal, Doc.No. UN27.MM.12-03 - Internal Audit date 23 March - 13 April 2018: 22 units, 93 auditors, - Laporan audit yang disampaikan saat RTM adalah beberapa issue signifikan yang dipilih. Tidak ada monitoring mengenai sebaran jumlah temuan di masing-masing unit, serta jumlah temuan sebelumnya yang sudah ditindalanjuti - Temuan internal audit yang dilaporkan saat RTM, contoh: a. Ketidaksesuaian antara RPS dengan pelaksanaan perkuliahan. Rekomendasi: Gugus kendali mutu dan kaprodi agar melakukan verifikasi atas pelaksanaan kuliah mengacu pada RPS yang diunggah di OCW b. Adanya ketidakseragaman dalam isi dan penilaian beberapa dosen dari mata kuliah yang sama (kelas paralel). Rekomendasi: Prodi membuat aturan tentang keseragaman isi dan penilaian mata kuliah kelas paralel dan melakukan pengawasan pelaksanaannya c. Persentase lulusan tepat waktu masih rendah (30%). Rekomendasi sistem akademik dan layanan mahasiswa 9.3 & 10.3 Management review & Continual improvement - Periodic of management review has been defined to be conducted min one per-six month with agendas to be discussed - Notulen RTM, dated 30 April 2018 - Manual Mutu, UN27.MM.07 - RTM unit/biru, dated 16-20 April 2018 - Notulen RTM UNS, dated 30 April 2018. Recommendation (sample): LPPMP to determined what action needs to be taken by KaProdi for studint with yellow or red card (Early Warning System) - Procedure No. UNJ27.MM12-04 : Tinjauan Manajemen. Finding Reference 1632271-201805-I1 Certificate

Reference FS 650320

Certificate Standard ISO 9001:2008 Clause 2015:9.3.2

Category Opportunity for Improvement


Details Kinerja supplier tidak dibahas di RTM, namun telah diverifikasi bahwa hasil kinerja supplier dilaporkan kepada management di luar agenda RTM

Finding Reference 1632271-201805-I2 Certificate

Reference FS 650320




Details Faculty of Social and Political, Faculty of Agriculture, Faculty of Cultural Sciences:

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Mekanisme mendapatkan tracer study melalui proses legalisir dan temu alumni, data cdc setiap tahun. Penelusuran tamatan tersebut juga di lakukan setiap fakultas, beberapa permasalahan perlu ditingkatkan misalnya : a. belum cukup bisa cepat diakses terkait mahasiswa legalisir di faculty of Agriculture oleh bidang 3 kemahasiswaan dan alumni. b. dari observasi di media online untuk registrasi legalisir isian tracer study belum dilengkapi untuk mahasiswa yang sudah bekerja, dengan tipe pekerjaan (Pemerintah, PMDN, PMA, Overseas) atau wiraswasta, dengan pilihan range gaju yang diterima


Reference FS 650320




Details Manual mutu tahun 2012 masih digunakan padahal sistem manajemen mutu telah mengadopsi ISO 9001:2015

Faculty of Medicine: Auditee: Bu Dianti, Mr Prof Dr Soetrisno, dr. SpOG(K) Clause: 6.1; 6.2; 6.3; 8.1; 8.5; 8.6; 8.7; 9.1; 10 Objectie Evidence: Unit Penjaminan Mutu & Unit Pendidikan Kedokteran (Medical Education) - Rakor Prodi, dated 9 April 2018 - Survey Kepuasan pelanggan: 1. Mahasiswa (via SIAKAD tiap semester) --> data diukur oleh Prodi; 2. Civitas akademik menilai pelayanan administrasi (Sub Bag) Tahun 2017 --> data diukur oleh Sub Bag - Customer Feedback tiap tahun ada dengar pendapat - Undangan RTM, dated 10 April 2018 - Laporan RTM Fakultas Kedokteran, dated 12 April 2018 - Daftar Hadir RTM dated 12 April 2018 - Internal audit report, dated 8 April 2018 - Form Permintaan Tindakan Perbaikan dan Pencegahan No.001/FK/04/2018, dated 11 May 2018, open - Form Permintaan Tindakan Perbaikan dan Pencegahan No.003/FK/04/2018, dated 11 May 2018, open - Laporan Akuntabilitas Kinerja Pemerintah, FK UNS 2017 including Renstra and Indikator Kinerja - There are 16 laboratories for Faculty of Medicine. - Risk address & opportunity has not been determined of mechanism for mitigated and controlling - 21 prodi (2 S1 = kedokteran, 4 D3 (D3 hiperkes & kebidanan) & D4 (K3 & Kebidanan), 14 TPDS) - Quality Objectives: a. Opini auditor internal: WTP b. Jumlah PS S1 terakreditasi A: 50% (target 50%) c. Angka Efisiensi Edukasi: 20.6% (target 23%) d. Indeks Kepuasan Pelanggan: 22% (dari total) - target 25%, etc. - SWOT Analysis, Angka Efisiensi Edukasi rendah

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- Indikator dan Sasaran Mutu untuk program pengembangan Angka Efisiensi Edukasi - Usulan Kuesioner Layanan Kemahasiswaan, - Hasil Survey Sub.Bag Perencanaan dan Informasi FK Tahun 2017 - Hasil Survey Sub.Bag Akademik FK Tahun 2017 - FMEA (Risk Analysis) untuk Angka Efisiensi Edukasi Sample #1 (Prodi Kedokteran) - 'Buku Pedoman Prodi Kedokteran 2017/2018: Faculty of Medicine' year 2017-2018 - Kalender akademik TA 2017/2018 - AEE = jumlah lulus : jumlah semua mahasiswa > 20% - Tingkat kelulusan tepat waktu th 2017 = 84%, Target mahasiswa IPK > 3 = 100% - 'Silabus Blok 17 THT 2017 for THT (semester V) refers to curricula 2016/2017 (kuliah, praktikum & tutorial) & skill lab based on Dasar Pemeriksaan Fisik -> Blok THT (KBK501) 4 sks & Skills lab Pemeriksaan 0,8 SKS - Jadwal semester V August 2017 - Jan. 2018 is verified for THT - Ujian akhir Blok THT Th 2017 = 80 soal (multiple choice), but there is no system verified accordance RPS/sylabus - Nilai akhir Blok THT, such as : Ms Firsta N.A = 63,14 (2,0) have been remedian, Mr Bagus Ario N = 45,83 (tidak lulus & mengulang) - Kajian Hearing Himpunan 2016 is verified Quality objective was established, monitoring & analized, such as : - Kinerja pembelajaran & kemahasiswaan, seperti : Persentase mahasiswa yang lulus tepat waktu (target 84%) - Kinerja riset dan pengabdian pada masyarakat : Jumlah Publikasi Internasional - Kinerja tata kelola : Persentase mahasiswa UKT KLPK I, KLPK II & Bidikmisi (5%) Sample #2 (D3 Kebidanan) - Main process in this department : > Provision of education service diploma for midwifery > There are 6 lecturers and 2 administration staffs > There are 110 students for the moment - General activities in this department have been described in some documented information / procedures such as : > Organization structure - Permendikbud No 82 Th 2014 ttg Organisasi dan Tata Kerja Universitas Sebelas Maret tgl 20 Agustus 2014 > Struktur Organisasi, Koordinasi dan Cara Kerja Unit Pengelola Program Studi D III Kebidanan > SOPs are + Perubahan Kurikulum Prodi (UN27-F3 PM28) + Evaluasi Mata Kuliah dengan Kurikulum (1167/UN.27.06.9.2/PP/2016) - Verified implementation of Perubahan Kurikulum Prodi (UN27-F3 PM28) ; Evaluasi Mata Kuliah dengan Kurikulum (UN27-F3 PM28) * Materi : Peninjauan Modul Prodi D3 Kebidanan FK Universitas Sebelas Maret Surakarta TA 2016/2017 > Design and development input : Workshop Pengembangan Interprofesiona Education (IPE) di Institusi Pendidikan Kebidanan tanggal 24 November 2017 > Design and development planning : Lampiran Peninjauan Modul ie. + Modul Pembelajaran Kesehatan Perempuan dan Perencanaan Keluarga D3 Kebidanan # Penambahan materi konseling pada pra dan pasca tindakan Medis Operating Pria (MOP) atau vasektomi > Design and development controls :

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# Ceklist Penilaian Skills Lab Kesehatan Reproduksi dan KB # Ceklist Konseling pasca Vasektomi (MOP) > Design and development outputs : Modul Skill Lab * Mata Kuliah : Asuhan Kebidanan Kehamilan (Kode : BID 203) > Rencana Pembelajaran Semester > Modul Pembelajaran Kuliah Asuhan Kebidanan I (Kehamilan) > Modul Skill Lab Asuhan Kehamilan > Kisi-Kisi Soal (include examination questionnaires validation on 5 Mei 2016 , target validation 5 workdays after examination questionnaires be examined); tanggal ujian 3 Mei 2016 - Site observation : midwifery lab, BHP room Conclusion : In general processes in this department were well controlled (effectively implemented). Planned activity is stated in procedure and in addition with interview result with auditee. Planned activities is implemented properly as shown in objective evidence above. Parameter of planned result; it is evidence from process realization, as stated in objective evidence above Finding Reference 1632271-201805-I4 Certificate

Reference FS 650320



Area/Process: Faculty of Medicine

Details

Belum ada pemberian identifikasi B3 pada lemari penyimpanan di ruangan Bahan Habis Pakai untuk mempermudah pemantauan bahan serta tidak menkontaminasi bahan yang lain, namun penanganan limbah telah dilakukan sesuai prosedur

Faculty of Mathematics and Natural (FMIPA): Auditee: Mr. Ms. Desi (Wakil Dekan I -- Akademik), Mr. Pangadi (Wakil Dekan II - Umum & Keuangan); Mr. Pal Gunadi (Ketua Penjaminan Mutu Fakultas); Ms. Anip & Mr. Heru (Anggota Jaminan Mutu); Ms. Rini (Kemahasiswaan); Ms. Retno (Umum & Keuangan); Mr. Eko (Akademik); Mr. Tarman (Rensi); Mr. Giatno (Ka. TU), Mr Saptono (Kaprodi S1 Farmasi), Ms. Estu R. (Kaprodi D3 Farmasi), Mrs Triana (Kimia) Clause : 6.1; 6.2; 6.3; 8.1; 8.5; 8.6; 8.7; 9.1; 10 Unit Penjaminan Mutu Faklutas MIPA - Updates: Akreditasi Prodi Kimia dan informatika meningkat dari B ke A - SK No.443/UN27/HK/2017, Pengangkatan Personil UPM Fakultas MIPA Tahun 2017-2018 - Laporan Akhir Tahun membahas pencapaian sasaran mutu (KPI) dan didokumentasikan di LAKIP - Masing-masing dosen upload RPS di OCW.uns.ac.id --> tim pengembang kurikulum --> dimonitor oleh (BAP) KaProdi --> kesesuaian topik --> setahun sekali review kurikulum (minor 1 tahun major 4 tahun) --> notulensi/ laporan kurikulum (lokakarya) - Validasi RPS oleh prodi dan tim rumpun --> upload --> checked by tim pengembang kurikulum - Belum ada pemeriksaan kesesuaian antara BAP dengan RPS. - SWOT Analysis, Persentase PS Terakreditasi A - Indikator dan Sasaran Mutu untuk program pengembangan Persentase PS Terakreditasi A

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- FMEA (Risk Analysis) untuk Persentase PS Terakreditasi A - Rencana Pemantauan Evaluasi, Mitigasi Risiko Persentase PS Terakreditasi A - Undangan RTM, dated 13 April 2018 - Laporan RTM , dated 13 April 2018 - Daftar Hadir RTM, dated 13 April 2018 - Permintaan Tindakan PErbaikan dan Pencegaan (PTPP), FMIPA April 2018 - PTPP No. 01/FMIPA/WMM/PTPP/04/2018, dated 13 April 2018 - PTPP No. 01/FMIPA/KIMIA/PTPP/04/2018, dated 13 April 2018 - Laporan Internal Audit FMIPA, dated 4 Oct 2017 - Buku Pedoman FMIPA - Plotting Validator FMIA MK Semester gasal 2017 - Quality Objectives: a. Opini auditor internal: WTP b. Jumlah PS S1 terakreditasi A: 100% (target 100%) c. Angka Efisiensi Edukasi: 21% (target 20%) d. Indeks Kepuasan Pelanggan: achieved. Sample #1 (Prodi D3Farmasi) - Jurnal Perkuliahan, Mata Kuliah Praktikum Teknologi Liquid, dated 16 Oct 2017 - RPS Mata Kuliah Farmakognosi I - Jurnal Perkuliahan, Mata Kuliah Farmakognosi I, April 2017 - Daftar Presensi Kuliah, Mata Kuliah Farmakognosi I, April 2017 - Rekap Nilai, 2017/2018 Semester Genap, Mata Kuliah Mata Kuliah Farmakognosi I Sample #2 (Prodi S1 Farmasi) - Jurnal Perkuliahan, Mata Kuliah Desain Sintesis Obat, dated 9 Jan 2018 - Daftar Presensi Kuliah, Mata Kuliah Desain Sintesis Obat, dated 9 Jan 2018 - Rekap Nilai, 2017/2018 Semester Ganjil, Mata Kuliah Desain Sintesis Obat - RPS Mata Kuliah Desain Sintesis Obat - Soal Ujian, Mata Kuliah Desain Sintesis Obat, 2018 - Lokakarya Peninjaian dan Perbaikan Kurikulum S1 farmasi - Surat Tugas Tim Pengembangan Kurikulum S1 Farmasi, dated 23 Jan 2018 Sample #3 (Prodi Kimia) - Accreditation of A for chemical sciences. - 'Borang 3A & 3B, evaluasi diri' is verified - Renstra for chemical sciences in 2016 - 2020 - Evaluasi Diri for chemical sciences - Lecturer = 25, (2 guru besar, doktor 80%, 20% S2), administration = 1 personal - 'Panduan Akademik Master Degree : chemical sciences' year 2017-2018 - Chemical sciences was 54 study, 180 SKS -> 23 studies (46 SKS) semester gasal, & 31 studies (62 SKS) semester gasal. - Kalender akademik TA 2017/2018 - Risk identified has not been determined, mitigation and controlled. - Curricula chemical sciences in 2012 - 2016, such as : study 'Kimia Pemisahan & Kromatografi 0933132305(SKS 2) semester V SKS 2 with lecturer are Dr Atmanto Heru W, M.Si, Dr Pranoto - 'Rencana Pembelajaran Semester (RPS), such as : study 'Kimia Pemisahan & Kromatografi 0933132305(SKS 2) semester V SKS 2 with lecturer are Dr Atmanto Heru W, M.Si, Dr Pranoto is verified - Presensi kuliah with evidence 'Laporan catatan pelaksanaan kuliah Form A5 (no recorded), log book perkuliahaan, daftar presensi kuliah' for study 'Kimia Pemisahan & Kromatografi 0933132305(SKS 2) semester V SKS 2 with lecturer are Dr Atmanto Heru W, M.Si, Dr Pranoto is verified

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- Validation of exam (UAS) semseter 5 has not been performed for 'study 'Kimia Pemisahan & Kromatografi 0933132305(SKS 2) semester V SKS 2 with lecturer are Dr Atmanto Heru W, M.Si, Dr Pranoto', however validation system is still in progress in 2017-2018. - 'Daftar Nilai for studiy 'Kimia Pemisahan & Kromatografi semester V SKS 2 with lecturer are Dr Atmanto Heru W, M.Si, Dr Pranoto is verified, such as : Ms Nanda Kartika Putri M0314055 A 2014. - Pantauan Pelaksanaan Pembimbingan akademik mahasiswa Jurusan Kimia, for Ms Nanda Kartika Putri M0314055 A 2014 the last consultation on August 23, 2016 - Competence of lecturer for Dr Atmanto Heru W, M.Si, Dr Pranoto is verified is verified - Customer satisfaction survey in 2017 and overall result is satisfy - Tracer study the last recorded in 2012 - Training Request form RSUD Nganjuk on Sept. 2016. - Masa studi lebih dari 7 tahun, such as : Dhini Aulia P M0311020, M. Taufik Abdullah M0311048 (A 2011) - Site observation : chemical laboratory - Quality objective was state in KPI was evaluated , monitoring & analized, such as : a. Kinerja pembelajaran & kemahasiswaan, seperti : Mahasiswa lulus dengan cumlaude b. Kinerja riset dan pengabdian pada masyarakat : Jumlah Publikasi Internasional c. Kinerja tata kelola : Persentase mahasiswa UKT KLPK I, KLPK II & Bidikmisi (5%) * Conclusion : In general processes in this department were well controlled (effectively implemented). Planned activity is stated in procedure and in addition with interview result with auditee. Planned activities is implemented properly as shown in objective evidence above. Parameter of planned result; it is evidence from process realization, as stated in objective evidence above Finding Reference 1632271-201805-I5 Certificate

Reference FS 650320



Area/Process: Faculty of Mathematics and Natural (FMIPA)

Details

Organisasi perlu meningkatkan pelayanan terhadap pelanggan dan menjamin kenyamanan & keamanan serta comply terhadap regulasi yang berkaitan dengan K3 & Lingkungan, dari hasil observasi di laboratorium kimia beberapa concern adalah sebagai berikut: - Penyimpanan & Pemakaian material bahan kimia perlu disesuaikan dengan MSDSnya dan tersedia di lokasi penyimpanan dan penanganannya serta menyertakan simbol material B3 di tempat penyimpanan bahan kimia - Tempat pembuangan hasil cucian alat/perangkat yang terkena bahan kimia perlu dilakukan treatment yang tidak menyebabkan timbulanya pencemaran tanah (pembuangan dialirkan ke dalam bak kontrol yang yang direk ke tanah) - Tempat penyimpanan sementara limbah B3 di laboratorium perlu diberikan simbol Limbah B3, logbook limbah B3 harus jelas dan pembuangan limbah B3 ke pihak ketiga perlu diverifikasi terkait dengan perijinan transporter (DLLAJR & KLH) & pengelola limbah B3 (KLH) sesuai dengan PP 101 Th 2014.

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- Aspek K3 perlu diperhatikan (N3 terisi yang tidak terikat/aman, kabel listrik di akses jalan, stop kontak di lemari asam yang tidak tertutup)

LPPMP (Lembaga Pengembangan dan Penjaminan Mutu Pendidikan): Auditee: KaTU & Plt. Data dan Informasi (Pak Eko), Bu Diah (Bag . Umum), Mr Sartono Clause : 6.1;6.2; 7.1; 7.2; 7.3; 8.5.1; 8.4; 9.1 Objective Evidence: - LPPMP: Pengembangan dan Penjaminan Mutu - Aktivitas: penyelenggaraan audit internal (total 179 auditor), SPMI (menyusun standard), SPME (pendampingan dan SPME), SPMKAK (Audit di bagian kemahasiswaan dan alumni), P3MKU (koordinasi dosen pengampu mata kuliah wajib umum, jadwal dan sylabus/ RPS), PPSP (membuat panduan standard kurikulum, mengevaluasi aktivitas pengembangan RPS, pembimbingan menyusun RPS) - Monitoring dan evaluasi pembelajaran: intsrumen yang digunakan adalah survey kepuasan pelanggan dan penialaian mahasiswa --> kemudian diolah oleh prodi untuk difollow up ke dosen --> PPSP bisa mengakses hasil analisanya - Kecuali dosen non-PNS mengupload RPS lewat SIAKAD/ OCW --> di validasi oleh validator yang telah ditunjuk oleh KaProdi - Service : Kegiatan Lembaga : Pengembangan Kurikulum, STD fungsi masing2, Pengembangan SDM. (Pembelajaran & Kemahasiswaan, Program {enguatan Riset & Pengabdian Masayakarat, Program Peguatan SDM, Program Peningkatan Kualitas Tata Kelola). - Daftar Program Studi yang mengumpulkan KPT/Kuriklum <KPT>, total : 16/151 Prodi. - PerMendikbud No.82 Tahun 2014, Organisasi dan Tata KErja UNS. Tugas LPPMP: Melaksanakan Koordinasi, Pelaksanaan, Pemantauan, dan Evaluasi Kegiatan peningkatan dan pengembangan pembelajaran dan penjaminan mutu pendidikan - SPMI Standard Isi Pembelajaran, dated 30 May 2017: Kelompok Prodi mengevaluasi RPS dan KaProdi mengesahkan RPS - Surat Pemberitahuan SPMI - SK Rektor UNS No.70/UN27/KP/2018, Pengangkatan Koordinator Bidang di PPSP LPPMP 2018-2019 - Manajemen Risiko LPPMP, Target dan Capaian Tahun 2017 - SWOT Analysis, Angka Efisiensi Edukasi - Indokator dan Sasaran untuk Program Pengembangan, Angka Efisiensi Edukasi - FMEA, Angka Efisiensi Edukasi - Profil LPPMP - SK Rektor UNS, Pengangkatan Kepala Pusat Studi, - Undangan Sosialisasi SPMI, dated 26 Feb 2018 Conclusion : In general processes in this department were properly controlled and need improvement. Planned activity is stated in procedure and in addition with interview result with auditee. Finding Reference 1632271-201805-I6 Certificate

Reference FS 650320



Area/Process: LPPMP (Lembaga Pengembangan dan Penjaminan Mutu Pendidikan)

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Details LPPMP sudah memiliki sasaran mutu namun masih mengacu ke sasaran mutu universitas. Belum ada sasaran mutu yang spesifik untuk LPPMP.

Faculty of Social and Political Sciences: Auditee : Mr. Sudarmo (Wadek I-Wakil Manajemen Mutu) , Mr Mahfud, Mr Ahmad Zuber, Mr Rusbiyanto Clauses : 6.1-6.3, 7.1-7.5, 8.1, 8.2, 8.3, 8.4, 8.5, 8.6, 8.7, 9.1,10.1-10.3 Objective Evidences: Unit Penjaminan Mutu - Study program in faculty of science and political science. : Diploma 3, Degree 4 and Graduate 3, S 3 = 1 , with 11 study program. - Organization structure : Akademik, rencana anggaran informasi, umum dan keuangan, kemahasiswaan dan alumni. - Accreditation : A / kom & AN, Sosiologi & HI - Process, S2 = Kom. (re-acreditation, MAP/A, Sosiologi/Process (before B), A / Kom Terapan, Perpustakaan / Process, MAP / previous B. - Rencana Strategy, 2019 : Index Scopus ---> ??? / 2018 & Doctoral : 4 process, 2 - Masa tunggu D3 = 3 bulan, masa tunggu S1 = 6 bulan. - Scope of assessment is educational services including academic administration, research, community service and infrastructure. - The realization of educational services processes are plan such as design and development of teaching methods, design, developing, reviewing and updating study plans and curricula, learning assessment and follow-up, support service activities, resource allocation, evaluation criteria and improvement procedures to achieve the desired results. Also monitoring and evaluation to verify that control methods are effective. - Learning assessment tools for monitoring and measurement to assure conformity with the study plans, curricula and educational programmes was tested periodically and their results are valid. - Infrastructure, facilities, environment and equipment needed to support the teaching learning processes are identified, provided and maintained periodically to ensuring the performance for readability. Infrastructure include buildings, classrooms, laboratories and public areas. - Subag akademik, perencanaan dan informasi, umum & keuangan, alumni. - Pasca sarjana untuk Surat Keterangan Lulus masih rancu terkait validasi. - Renstra 2014 - 2019 - Lecture S1 = 83 PNS = 53 (8 doktor, 7 doktor, 1 prof. dr, 6 doktor) Non PNS 30, tenaga administrasi = 60 personels. - All of Department = 11 prodi (4 prod (Faculty of Social and Political Sciences : D3 Komunikasi Terapan (A), S1 Sosiologi (B), S2 Magister Administrasi Publik) have accredited in grade “A” by BAN-PT as a higher education, all of Department conducted process of learning, research and community service. In order to perform the processes, Faculty of Social and Political Science have information documented, which is : Sample #1 (D3 Komunikasi Terapan (penyiaran, humas, periklanan) - Accredited for D3 Komter is 'A' - Personals has not been training of ISO 9001:2015 - Risk address & opportunity has not been determined of mechanism for mitigated and controlling - Student TA 2017/2018 = 121 students (periklanan = 39 student, penyiaran = 40 students, humas = 42 students) - SK Rektor 582 th 2016 untuk masa studi S1 5 th & perpanjangan masa studi 4 x 1 semester = 4 semester.

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- Curricula evaluation in 2017 refers to KKNI standard 5 - 'Evaluasi Diri Prodi Studi D3 Komunikasi terapan' in 2017 - Renstra, Borang A/B is verified - 4 Laboratory for broadcast, photography, audio, video. - Kalender akademik 2017/2018 is verified - Silabus was recorded in the 'Rencana Pembelajaran Semester (RPS), such as : makul Komunikasi antar budaya (3 SKS) semester III = 16 x 150 minutes with lecturer Mrs Firdastin Ruthnia Y. S. Sos, M.S and implemented in semester IV (there is no monitoring & evaluation) - Presensi Kuliah Humas makul Komunikasi antar budaya SKS 3 semseter 4 with lecturer Mrs Firdastin Ruthnia Y. S. Sos, M.S, student 42 = 12 x 150 minutes - Monitoring Kegiatan Belajar Mengajar is verified for makul Komunikasi antar budaya SKS 3 semester 4 with lecturer Mrs Firdastin Ruthnia Y. S. Sos, M.S, student 42 = 12 x 150 minutes - The last customers satisfaction survey in 2016 with result is satisfy (score 2,2), and there is no customers satisfaction survey in 2017 - 'Rencana Pembelajaran Semester (RPS), such as : makul Manajemen Public Relation (3 SKS) semester III = 16 x 150 minutes with lecturer Mr Drs Aryanto Budhy S, M.Si - Presensi Kuliah Humas makul Manajemen Public Relation SKS 3 semester 3 with lecturer Mr Drs Aryanto Budhy S, M.Si, student 40 = 16 x 150 minutes - Berita acara pembelajaran makul Manajemen Public Relation SKS 3 semester 3 with lecturer Mr Drs Aryanto Budhy S, M.Si, student 40 = 16 x 150 minutes - Soal - soal UTS & UAS tidak ditemukan dan tidak divalidasi berdasarkan interviewee karena prinsip OKD dan semua diserahkan dosen dalam membuat soal. - Evaluasi nilai berkala UTS/UAS for 'makul Manajemen Public Relation SKS 3 semester 3 with lecturer Mr Drs Aryanto Budhy S, M.Si, student 40 = 12 x 150 minutes is verified. - Nilai akhir Mrs Anita FISIP D3 Humas Nim. D1616007 by SIAKAD. - No Validation of exam for 71B5F4 mata kuliah Immunologi semester 5 (2 SKS) year 2017/2018. - Competence of lecturer for Drs Aryanto Budhy S, M.Si is verified - Daftar lulusan 'D3 Komunikasi Terapan (penyiaran, humas, periklanan)' year 2016/2017 - Laporan hasil akhir penelitian hibah Madya with topics are 'Soft power diplomacy & literasi media sosial terhadap isu-isu internasional : Studi mahasiswa dan pelajar di Kota Surakarta dalam penggunaan media sosial terkait isu terorisme' by Mrs Monika Sri Y, S.sos, M.Si year 2016 - Site observation : studio audio visual (komunikasi), gudang properties. - Quality objective was state in KPI was evaluated , monitoring & analized, such as : a. Kinerja pembelajaran & kemahasiswaan, seperti : Persentase mahasiswa yang lulus tepat waktu (target 84%) b. Kinerja riset dan pengabdian pada masyarakat : Jumlah Publikasi Internasional c. Kinerja tata kelola : Persentase mahasiswa UKT KLPK I, KLPK II & Bidikmisi (5%) Sample #2S1 Sosiologi, D3 Komunikasi Terapan, S2 Magister Administrasi Publik - Akreditasi - 2020. - Risk Management : Accreditation from grade B to grade A. - Accreditation Hasil B/134 (15 Des 2015 - 15 Des 2020). 2018 : Mengajukan ulang re-Accreditation, Assessor Internal, 5 April 2018. - Akuntabilitas : Legalitas : Visi Misi --> Standarisasi : Akreditasi / Kemahasiswaan --> alumni , kontribusi akademik - Standarisasi : pengabdian & penelitian -->> score 3 , - Review of risk management : 5 May 2018 & previous 25 April 2018. - Standard 9 / kualitas (berlaku : October 2018 - IAPT) and standard 7 (maksimum 2018), terdapat gap. : > Akreditasi to achieve A grade become : GAP Analysis needed. OFI > Meningkatkan masa penulisan. masa study 4.7 (8 semester ; IP 3.51 / cumlaude).

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> Buku Pedoman , Peraturan Rektor UNS, Nomor : 582/UN27/HK/2016 : tentang Penyelenggaraan dan Pengelolaan Pendidikan Program Sarjana. Rentang Skor : A ; > 85 ; B = 80-84 ; C = 75-79 (A= 4; A-=3.70 ..) > Buku Pedoman Akademik Program S1 Reguler, 2017. Semester Genap. > Mata 34 447/ Semester IV ; Sos. Kesehatan, Dr Agyo Demartoto, M.Si, Sosiologi Keluarga : Dra Sri Hilmi Pujihartarti MSi. > SIAKAD --> input : tanggal, hari, jam , materi in link : ocw.uns.ac.id > Upload : Silabus/RPS : Rencana Perkuliahan Semester. <verified> > UTS <verification of test questionnaire> > Kelulusan : 2018. > Early warning system / SIAKAD : mahasiswa --> melebihi masa study. (5 years then extension 7 years), lemah administrasi negara : komunikasi / administrasi ; S2 : Penyelesaian Thesis. (Maksimum 4 tahun). > Daftar Pembimbing / Penguji 1 Skripsi. Mahasiswa Prodi Sosiologi Fisip UNS Angkatan 2014. (79 student) > Daftar Dosen Pembimbing Skripsi dan jumlah kelulusan mahasiswa. Program Studi Sosiologi. > S2 / Angga Aryuda Maulana, 2016/08. Registrasi -- 2 semester not proceed as 585, still registered, study program 4 years (e.g S2 MAP, Rp 2.5 M, 92 mahasiswa dari angkatan 2013 - 2017). - > Tracer Study :Instrument Tracer Study Alumni Jurusan Sosiologi Fisip UNS terhadap Pengguna Lulusan. 2007/2011. Update was not smoothly running. Sample #3 (S2 / Pasca Sarjana) Auditee : Mrs Sari, Mr Giri - Buku Panduan Akademik S2 Ilmu Komunikasi. 2017. - SK Rektor 585 / 2016 : masa study 4 tahun, jika tidak registrasi 2 kali langsung DO. Pasal 10 capaian pembelajaran - Mata Kuliah : KMAN 323 Analisis Perilaku Konsumen / Dra Prahatiwi Utari PHD, KMAN 325 Statistik Komunikasi Terapan. not upload yet in ocw.uns.ac.id - Daftar Monitoring Pengajaran Dosen, Statistik Komunikasi Terapan, 2017/2018 Genap. Pasca Sarjana. - Surat Keterangan Lulus : S2.(Pasca Sarjana). Conclusion : In general processes in this department were well controlled (effectively implemented). Planned activity is stated in procedure and in addition with interview result with auditee. Planned activities is implemented properly as shown in objective evidence above. Parameter of planned result; it is evidence from process realization, as stated in objective evidence above Finding Reference 1632271-201805-I7 Certificate

Reference FS 650320



Area/Process: Faculty of Social and Political Sciences

Details

Beberapa catatan terkait ketersediaan infrastruktur dalam memenuhi aspek kenyamanan dan keamanan (K3) untuk pelanggan, dan dari hasil observasi di studio audio visual dan gudang properties yang terletak di lantai 5, beberapa menjadi concern, seperti : - Tidak ada 'emergency exit' dan perangkatnya (terkecuali lift)

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- Tidak tersedia perangkat pemantauan suhu ruangan, 'smoke detector' di dalam ruangan dengan alat-alat elektronik dan perangkat IT (komputer, server .. dll) - Belum ditetapkan tata tertib di dalam studio. - Tidak tersedia perangkat pemadam kebakaran yang representative dimana potensi terjadinya kebakaran cukup besar. - Belum pernah dilakukan simulasi tanggap darurat jika terjadi kondisi darurat (kebakaran, gempa)


Reference FS 650320



Area/Process: Faculty of Social and Political Sciences

Details Pengendalian dokumen dan rekaman secara hardcopy perlu ditingkatkan (memperhatikan aspek 5R) terkait dengan kecepatan akses data yang dibutuhkan.

Faculty of Cultural Sciences: Auditee : Mrs Trie Utami, Mrs Rinda, Mr. Warto Mr. Soleh Dasuki, Mrs. Endah, Mr. Warto, Mrs. Susi, Mrs. Rindah, Mrs. Sari, Mrs. Susi, Mr. Supriyanto Clauses : 6.1-6.3, 7.1-7.5, 8.1, 8.2, 8.3, 8.4, 8.5, 8.6, 8.7, 9.1,10.1-10.3 Objective Evidence: Penjaminan Mutu > Buku Pedoman Akademik Program Sarjana (S1) Tahun 2017 > Buku Pedoman Akademik Program Diploma (D3) Tahun 2017. - Peraturan Rektor UNS, Nomor : 583/UN27/HK/2016 : Penyelenggaraan dan Pengelolaan Pendidikan Diploma Data Kepegawaian Kependidikan. Scope Academic Administration : > Renumerasi .uns.ac.id/simempat.35_page17.inc. > Pengolah Data Akademik , Pengadministrasian Akademik dan Pengadministrasi Bahan Akademik. > Pengembang Teknologi Pembelajaran > Data akademik, pengadministrasi > Pengadministrasi bahan akademik : > Laboratorium > Pramu Sarana Pendidikan - Job description was defined for each position eg : administration - Risk identified has not been determined, mitigation and controlled. - Prodi = Pengantar kebudayaan, kebudayaan Jawa, - Keuangan, kepegawaian & umum, perencenaan dan informasi (Bu Rinda), akademik (Bu Susi), kemahasiswaan dan alumni - Prosedur Keuangan, kepegawaian & Umum : PM Daftar Pelaksanaan Penilaian Pekerjaan, Pembinaan Pegawai PM Pelayanan data sistem informasi manajemen, PM Penerimaan Pegawai Non PNS, PM Pengembangan Kompetensi Tenaga Pendidikan & dosen,PM Proses Pengadaan Barang, konstruksi &

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Jasa lainnya untuk nilai 50 jt <=200 jt (Perpress No. 54 th. 2010 & Perpres No. 70 th 2012), PM Pencairan dana hibah atau kerjasama dari rekening dana kelolaan. - 'Daya serap anggaran per May 15, 2018 = 15,4% from PAGU. - Laporan daftar barang milik negara menurut jenis transaksi gabungan intrakomptable dan ekstrakomptabel rincian persub kelompok barang TA 2017 for purchasing (101) on April 30, 2018 - Laporan Pembukuan on April 2018 - Selection, evaluation & re-evaluation mechanism was established with parameters are quality, delivery on time, complaint responses, specification, accurate of amount, such as : CV Bodronoyo Solo with result is 93 is selection - Daftar Rekanan Mampu is verified on 2017, CV Daya Elang Utama (IT), CV Dita Pratama (pemeliharaan gedung, bangunan & halaman) - Preventive maintenance of equipment/tools was recorded in the 'Cek Pemeliharaan', such as : 'Cek pemeliharaan Genset (UN27.01/4/16.7), Cek pemeliharaan AC, Cek pemeliharaan komputer (IT) is verified until 2018 - 'Usulan Penghapusan BMN Rusak Berat' on August 8, 2017 - Competency increase for administration has not been done with evidence there is no training, competency mapping - 'Analisa kebutuhan pegawai' has not been determined - Customers satisfaction survey period August - Dec. 2018 is verified - Competency increase were recorded in the 'Daftar kegiatan peningkatan SDM utk tenaga Kependidikan', such as : 'Pelatihan penyegaran bendahara pengeluaran bagi pegawai di lingkungan Kemenristekdikti' as Mr Rita H has conducted on Oct. 02-04, 2017, 'Pelatihan pemantapan nilai-nilai kebangsaan dan kepelatihan kepemimpinan UNS Lemhanas RI Th 2017 as Mrs Maretta on Oct. 17-23, 2017, Excelent services on Dec. 14, 2017 as Mr Mujiman, Mr Cahyo ..etc but there is no effectiveness evaluation - Laporan Kegiatan Pengiriman Pelatihan & Ujian Sertifikasi pengadaan barang/jasa pemerintah in 2018 is verified. - Customers complaint should be recorded from 'kotak saran, direct call.' - Perencanaan & Informasi activity was describe in the 'PM Penyusunan Dokumen RAB, PM Editor Content Website - RBA 2018 is verified and 'revisi anggaran' 2017 is verified - 'Pencairan dana No. 164/Rensi P1 Pembelajaran & kemahasiswaan kegiatan Peningkatan kualitas prestasi mahasiswa untuk pelatihan penulisan esai ilmiah' in Nov. 7, 2017 is verified and should be verified from expenses request. - Website content is verified in FIB for content ' Mahasiswa FIB sumbangkan prestasi di lomba Nembang Mocopat tingkat nasional' and released on May 09, 2018 - Customers satifaction survey is verified in 2017 for activity are 'Usulan kegiatan (TOR/RAB) peningkatan wawasalayanan usulan RBA, layanan website, layanan informasi, layanan rencana pengadaan.' - Laporan kegiatan 'Program kenal kampus mahasiswa baru (PKKMB) on August 30, 2017. - Quality objective was established, monitoring & analized, such as : a. Customers satisfaction is achieve in 2017 b. Installation hotspot is unachieve in 2017 c. access diffable is unachieve in 2017 d. Peningkatan efektifitas rencana kerja & anggaran is achieve in 2017 e. Manajemen monitoring & evaluasi kinerja pencapaian program & kegiatan is achieve in 2017 f. Peningkatan sistem & evaluasi kinerja unit manajemen is achieve in 2017 Sample #1 (D3 / Sastra Mandarin Semester 2) > BT 112303 Etika Komunikasi, not uploaded. Mr Sunyoto, SE. MT. Par. Summary : RPS upload : 15 not upload, 15 upload.

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> D3 / Bahasa Inggris, Semester 3 : Status : RPS not upload/ upload 4/ 21. - Semester Ganjil, Mr Nababan ; 2 class. Peserta : 16 & 24. presensi tdk muncul. Daftar Nilai. - SAJ 3408 Theory of Translation : Dyah Ayu Nila Khrisna, S.S. M.Hum. - Daftar Mahasiswa : 4 / Rekap Peserta kuliah tidak muncul ---> presensi perkuliahan. Muncul digenap. Sarjana S1 : > Sastra Arab : Semester 4 ; MK SAI 4118 = Balaghah <Ilmu Bayan>. Status : RPS - Not Upload , 23 not upload -- 18 Upload. > Sejarah ; Semester 5 ; SAD 2525 = Filsafat Sejarah. Dr Susanto, RPS - Upload done. Daftar nilai, 65 Mahasiswa (UTS, UAS). Presensi Kuliah. > D3 Mandirin : Laporan Rekapitulasi jumlah Mahasiswa Aktif : Daftar Mahasiswa Aktid tahun 2017 semester Genap, angkatan 2014. 9 mahasiswa. > KRS -- C 9614009 : Fulgensia Ganari F.C. : MK CT 11440616, CT 116505. KHS / CT 115402 (nilai D). > Daftar Peserta Ujian ; 65 Mahasiswa. > Lulus 2 : C1013011 & C1013015. Semester Genap 2017/2018 > Semester Ganjil : C 1013005 and C1013004. - K 78 - Hasil Kepuasan Stakeholder : target 3.20 , Hasil nya : 3.53 - Laporan Akuntabilitas Kinerja Instasi Pemerintah (LAKIP) Sample #2 (Kemahasiswaan & Alumni) - Scope : Legalisir & Tracer Study - Pemantauan Proses Layanan (Pemrosesan Legalisir Dokumen). > 5 April 2018 : C9411048 Meliavi Hersanti. PIN U6H6U. 4 April 2018. Data Legalisisr 5 April 2018. Tanda Terima Legalisir. Perlu diarsip > 30 April 2018 : C 0313060 Zahra harum Maulidiar, PIN MSMS7. 21 Maret 2018. > link of legalisir : legalisir.fib.uns.ac.id (need review : option sudah bekerja atau belum , lokasi kerja : lokal/international/pemerintah/wiraswasta ; range salary) > Data Alumni & Pengguna Alumni FIB. Tahun 2018. > Daftar Hadir Alumni > Laporan Tracer Study Program Sarjana 2017. Conclusion : In general processes in this department were well controlled (effectively implemented). Planned activity is stated in procedure and in addition with interview result with auditee. Planned activities is implemented properly as shown in objective evidence above. Parameter of planned result; it is evidence from process realization, as stated in objective evidence above Finding Reference 1632271-201805-I9 Certificate

Reference FS 650320



Area/Process: Faculty of Cultural Sciences

Details

Bukti adanya keluhan pelanggan dan penanganannya belum terdokumentasi dengan baik (kotak saran, langsung, survei kepuasan pelanggan), namun begitu setiap keluhan selalu ditindaklanjuti dengan bukti hasil survei kepuasan pelanggan yang cukup baik.

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Graduate Program: Auditee : Mrs Nita, Mr Agung, Mr M. Furqon H., Mr Harjana, Devi Rospitasari Clauses : 6.1-6.3, 7.1-7.5, 8.1, 8.2, 8.3, 8.4, 8.5, 8.6, 8.7, 9.1,10.1-10.3 Objective Evidence : - Job description was defined for each position eg : administration - Risk & opportunity were identified and control at FMEA analysis - Prodi = 63 - Keuangan, kepegawaian & umum, perencenaan dan informasi, akademik, kemahasiswaan dan alumni - Prosedur Keuangan, kepegawaian & Umum : PM Daftar Pelaksanaan Penilaian Pekerjaan, Pembinaan Pegawai PM Pelayanan data sistem informasi manajemen, PM Penerimaan Pegawai Non PNS, PM Pengembangan Kompetensi Tenaga Pendidikan & dosen,PM Proses Pengadaan Barang, konstruksi & Jasa lainnya untuk nilai 50 jt <=200 jt (Perpress No. 54 th. 2010 & Perpres No. 70 th 2012), PM Pencairan dana hibah atau kerjasama dari rekening dana kelolaan. - Accredited A & B for 63 prodi - Research & publicated - Internal audit result in graduate program in 2018 is verified, such as : PTPP No. 02/Pend/PTPP/2018 at administration Kependidikan related 'Berita Acara Perkuliahan (BAP) has not been monitored and correction & corrective action taken but not there is no root causes analysis, - Narasi perencanaan sistem manajemen mutu pascasarjana UNS is verified - Management review was conducted on April 20, 2018 at LPPMP but there is no refers to ISO 9001:2015, reltaed ISO 9001:2008 - Website : https://pasca.uns.ac.id, https://sms.pasca.uns.ac.id, https://agenda.pasca.uns.ac.id - Customers satisfaction survey at Rensi period August - Dec. 2018 is verified - S3 = Linguistik, S2 = Ilmu gizi - Pedoman akademik Pascasarjana UNS 2016 terkait masa studi S2 = 4 th, S3 = 7 th - S2 A 2012 Ilmu Gizi = 3 student, S3 A 2009 Linguistik = 19 student diperpanjang dengan SK Rektor - Kemajuan studi mahasiswa program S2 & S3 setelah monev 31 Jan. 2018 - 3 dari 17 untuk S2 Gizi yang tidak terupload di semester genap, semester gasal 10 dari 19 yang terupload di program SIAKAD and there is no risk mitigation and control measures - Surat Persetujuan perpanjangan studi on Sept. 28, 2017 is verified. - Quality objective was established, monitoring & analized, such as : a. Customers satisfaction is achieve in 2017 b. Installation hotspot is unachieve in 2017 c. access diffable is unachieve in 2017 d. Peningkatan efektifitas rencana kerja & anggaran is achieve in 2017 e. Manajemen monitoring & evaluasi kinerja pencapaian program & kegiatan is achieve in 2017 f. Peningkatan sistem & evaluasi kinerja unit manajemen is achieve in 2017 - Rencana Strategi : perencanaan.uns.ac.id/biro-rensi/?menu=ANG001&kode=MFGAZ. > K1 Penyelengaraan Pendidikan Berkualitas : > Akreditasi : sudah B, Pendampingan --> kendala. > K14 PNBP : > Publikasi : ---> Seminar Nasional and International / ter-indek scopus : 5 international, 9 nasional. > Journal : S2 Nasional and S3 Internasional. > 1 ter indeks scopus : > Akreditasi A = 3 : kajian, fisika, olahraga. - Laporan Kegiatan Seminar International ICPH, Pro Studi Ilmu Kesehatan Masyarakat, Usulan Kegiatan. Program Studi S3 Linguistik. - Borang Akreditasi : 6 Program Studi, in progress visitasi. - Laporan Capaian Kinerja / KPI Tahun 2017.

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Sample #2 (Akademik) - Sasaran Mutu Bagian Akademik : > SK Seminar Proposal Tesis : 2 hari kerja. > Kemajuan Studi Mahasiswa Program Magister PascaSarjana UNS. Setelah Monev tanggal 24 Jan. 2018. Angkatan 2012. > Pedoman Akademik, Pasca Sarjana UNS 2017. Daftar Mata Kuliah. Program Pascasarjana UNS Tahun 2017/2018. Sample #3 (Kemahasiswaan dan alumni) - Tracer study : legalisir (manual), temu alumni : Sept. 2017. - Tanda Terima Legalisir, Program PascaSarjana UNS, 30 April 2018. Ijazah UNS, Magister Sains (M.Si). Umi Maghfirotul Masufa. Transkrip Akademik. - portal ; Legalisir Pascasarjana UNS, launching Juni 2018. Hasil tracer 2017 belum ada khusus , kecuali dari Fakultas / Prodi, - Beasiswa : Dalam & Luar Negeri, ---> Lomba : luar Negeri <KMB, Kemitraan Negara Berkembang>. - Keputusan Kuasa Pengguna Anggaran, DirJend Kelembagaan Ilmu Pengetahuan, Teknologi dan Pendidikan Tinggi. Nomor 1807/C1/KEP/VII/2017. 14 Juli 2017, 11 Mahasiswa : Hungary, Sierra Leone, Serbia, Sudan, Tanzania, Uganda. Conclusion : In general processes in this department were well controlled (effectively implemented). Planned activity is stated in procedure and in addition with interview result with auditee. Planned activities is implemented properly as shown in objective evidence above. Parameter of planned result; it is evidence from process realization, as stated in objective evidence above

Faculty of Agriculture: Auditee : Mr. Joko Sutrisno (Wadek II), Ms. Heni Prihutami (Ka TU), Mr. Antoni (Kasubag Umum & Keuangan), Mr. Setiono (Kasubag Akademik), Mr Wahyono (Kasubag Kemahasiswaan dan Alumni), Ms Sri Wahyuni (Kasub Rensi), Mrs Mercy, Ms Erlina (secretary), Mr. Setyono (Akademik), Mrs. Heni , Mrs Sri Wahyuni Clause : 6.1; 6.2; 6.3; 8.1; 8.5; 8.6; 8.7; 9.1; 10 Objective evidence : - Description of scope of academic administration as following : > Renumerasi .uns.ac.id/simempat.35_page17.inc. > Pengolah Data Akademik , Pengadministrasian Bahan Akademik dan Pengajaran. Iriawati Ningsih, S.Sos > Pengembang Teknologi Pembelajaran > Data akademik, pengadministrasi > Pengadministrasi bahan akademik > Laboratorium > Pramu Sarana Pendidikan > Panduan Akademik : Buku Pedoman Pendidikan Tahun 2017-2018 Fak. Pertanian. Sarjana > Buku Pedoman Pendidikan Program Diploma 3, Fakultas Pertanian. Sample #1 (D3 Agribisnis - Minat Agrofarmaka) : - Mata kuliah MFH 401 K ; Karantina Tumbuhan. Dosen ; salim widono, SP. MP. Silabus 2017 B. Rencana . No sign / approval. - FAR 402 K - Obat Tradisional -- > Raden Kunto Adi S.P. M.P (RKU 001) : pihak luar / Institusi : BPTO

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Karanganyar. 3 SKS. 1 Teori 2 Praktikum. Not uploaded yet (external). UTS : 9 - 13 April 2018. result could not available in SIAKAD (https://siakad-old.uns.ac.id). Deadline Score : 2 week UAS after. Daftar Nilai , D3 Agribisnis (Minat Agrofarmaka). - FMEA : could not identified to which problem which has been happen. - Evaluasi : Akhir Semester, e.g : Materi Rapat / Rekap Kehadiran Dosen. Rekap Kehadiran Dosen, kurang dari target : MP 301B (16 /13) & HMF 101 (8 / 6), HTN 101 / tidak presensi : belum ada dan permasalahan ketepatan update nilai. - RPS : Not upload yet in SIAKAD and or OCW, e.g : FAR 401K ; FAR 405 K ; FAR 403 K; FAR 402 K - Obat Tradisional -- > Raden Kunto Adi S.P. M.P (RKU 001). Study program has been upload. - FAR 401K-Biokimia Tanaman Obat, FAR 405 K - Standardisasi Bahan Obat Alam, FAR 403-Obat Tradisional. Not uploaded yet. Sample #2 (Sarjana S1 Ilmu Tanah) : > Semester 4/MK TN 401C Analisis Tanah, Air, Pupuk dan Tanaman (Kurikulum 2016). Kode masih menggunakan TN 605. (Kurikulum 2012) : pengkodean lama. Persetujuan ulang tidak ada. ocw. Nilai UTS not update yet. > Daftar Pengampu Mampu Kuliah *** Dosen : Prof Dr Ir Slamet Minardi M.P. (SLA 002 : May 5, 2018) > MF 401C Sistem Pertanian Berkelanjutan, TN 201 C Biokimia dan Fisiologi tumbuhan, AT 602 Pengelolaan Pasca Panen. not upload yet. > TN 203 C : Kesuburan Tanah, Upload done / OCW. Approval not available.Fisika Tanah. UTS and UAS (Ganjil Semester 3). - ocw.uns.ac.id : Sarjana S1 Ilmu Tanah, MK TN 401C Analisis Tanah. Sample #3 (Kemahasiswaan dan Alumni) - Kinerja / Sasaran Mutu : KPI > K04 and > K06 > Prestasi PKM international : 1/result 5. > LAKIP 2017. Fak. Pertanian > Survey Layanan > Bukti Pengisian Form, Nama : Adelia Septiani. No Ijazah 039/F/UN27.07/81/2017. - Rekapitulasi Layanan Sub Bagian Kemahasiswaan Fal. Pertanian UNS. - Tracer Study : cdc, career development center. 2015, 2016. > Tracer study Fak. Pertanian , namun akses belum dapat diakses, dapat karyawan magang /CDC. > Tracer Study : Kueisoner Tracer Study. di input melalui --> Layanan. > Daftar hadir layanan : Surat, legalisir, proposal, ijin kegiatan. > Surat Keterangan Aktif Kuliah : H 0813142, 20 Maret 2018 > Permohonan Data Lulusan Mahasiswa Jur. Peternakan S1. dan Diploma Tiga/ 25 April 2018. > Legalisir registrasi online, namun sistem hasil registrasi mahasiswa yang belum bisa diakses oleh layanan kemahasiswaan. > Rekap Prestasi Mahasiswa Fak. Pertanian, Tahun 2017. International : 5. Sample #4 (The Provision of Education Administration Service) - Main process in this department : > There 4 units are Bagian Akademik ; Bagian Mahasiswa & Alumni ; Bagian Perencanaan & Informasi ; Bagian Umum & Perlengkapan, Keuangan & Kepegawaian > The study programmes are S1 - 6 study programmes: Agroteknologi, Ilmu Tanah, Ilmu & Teknologi Pangan, Agribisnis, Peternakan, Penyuluhan dan Komunikasi Pertanian D3 - 2 study programmes : Teknologi Hasil Pangan, Agribisnis

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Sample #5 (Bagian Umum & Perlengkapan, Keuangan & Kepegawaian ; Bagian Perencanaan & Informasi) - General activities in this department have been described in some documented information / procedures such as : > + Organization structure - Permendikbud No 82 Th 2014 ttg Organisasi dan Tata Kerja Universitas Sebelas Maret tgl 20 Agustus 2014 + Buku Pedoman Pendidikan Tahun 2017 - 2018 + Standar Kompetensi (UN27.07) > SOPs are + Prosedur Mutu Daftar Pelaksanaan Penilaian Pekerjaan (UN27-F1.PM-10) + Prosedur Mutu Pengembangan Kompetensi Bagi Dosen dan Non Dosen (UN27-F1.PM-41) + Prosedur Mutu Proses Pengadaan Barang, Konstruksi dan Jasa Lainnya Untuk Nilai 50 Juta <= 200 juta (UN27-F1.PM-10) + Prosedur Mutu Pemeliharaan/Perawatan Fasilitas Mesin (AC, Genset, Listrik) (UN27-F1.PM-14) + Prosedur Mutu Pemeliharaan/Perawatan Kebersihan Gedung/Ruangan (UN27-F1.PM-15) - Risks & opportunities in this process have been described, monitored/controlled and recorded in Manajemen Resiko and FMEA such as : > Persentase mahasiswa yang lulus tepat waktu (RPN 27 "High risk") > Jumlah publikasi kurang dari 50 (RPN 3 "Low risk") - Quality objectives in this department have been described, monitored/controlled and recorded in Laporan Akuntabilitas Kinerja Instansi Pemerintah 2017 such as : > Tata Kelola + Indeks kepuasan pengguna target 3,2 ; result 3,08, unachieved, corrective action have not been taken and recorded > Kinerja Riset & Pengabdian + Publikasi riset di prosiding internasional target 25 ; result 34, achieved and verified OK > Otonomi dan kemandirian Universitas + Proporsi PNBP terhadap APBN target 85% ; result 87%, achieved and verified OK - Verified implementation of Prosedur Mutu Daftar Pelaksanaan Penilaian Pekerjaan (UN27-F1.PM-10) ; + Tenaga Pengajar ie. Siswanti, ST, M.sc # Sasaran Kerja Pegawai ; Penilaian Sasaran Kerja Pegawai ; Penilaian Prestasi Kerja - Verified implementation of Prosedur Mutu Pengembangan Kompetensi Bagi Dosen dan Non Dosen (UN27-F1.PM-41) > Materi : Pemantapan nilai-nilai kebangsaan dan pelatihan kepemimpinan Lemhannas RI Tahun 2017 tanggal 17 s/d 23 Oktober 2017 + Surat Tugas No 2143/UN27.07/KP/2017 tanggal 13 Oktober 2017 ie. an Setyono, Sri Wahyuni + Sertifikat "Lulus" ie. No 028/X/2017, No 014/X/2017 tanggal 23 Oktober 2017 + Evaluasi efektifitas pelatihan dilakukan oleh pihak Rektorat > Materi : Pelatihan Pengadaan Barang/Jasa Ujian Sertifikasi Ahli Pengadaan Barang/Jasa tanggal 8-11 Agustus 2017 + Surat Tugas No 2082/UN27.07/KP/2017 tanggal 4 Agustus 2017 ie. an Dr Suminah, M.Si. , Setyowati, SP., MP. + Kuitansi/Bukti Pembayaran, Surat Perintah Bayar, Surat Perintah Perjalanan Dinas + Hasil peserta terkait dinyatakan "tidak lulus", namun belum ada pelaporan serta evaluasi lebih lanjut dari pihak Fakultas

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- Verified implementation of Prosedur Mutu Proses Pengadaan Barang, Konstruksi dan Jasa Lainnya Untuk Nilai 50 Juta <= 200 juta (UN27-F1.PM-10) * Nama pekerjaan : Pengadaan peralatan komputer untuk menunjang kegiatan belajar mengajar di Fakultas Pertanian Tahun 2017 ie. + Dokumen Pengadaan No 23/UN27.07/LK/2017 tanggal 27 Juli 2017 + Pemasukan dokumen prakualifikasi, penilaian dan berita acara penjelasan pekerjaan tanggal 9 Agustus 2017 + Penetapan/Penunjukan Penyedia Barang No 24/UN27.07/LK/2017 tanggal 22 Agustus 2017 + SPK No 25/UN27.07/LK/2017 tanggal 22 Agustus 2017 + BAP/Penerimaan Barang No 26/UN27.07/LK/2017 tanggal 22 Agustus 2017 + BASTB No 27/UN27.07/LK/2017 tanggal 6 September 2017 + Berita Acara Pembayaran Lunas No 28/UN27.07/LK/2017 tanggal 6 September 2017 - Verified implementation of Prosedur Mutu Pemeliharaan/Perawatan Fasilitas Mesin (AC, Genset, Listrik) (UN27-F1.PM-14) ; Prosedur Mutu Pemeliharaan/Perawatan Kebersihan Gedung/Ruangan (UN27-F1.PM-15) > Checklist Kebersihan Ruangan ie. Gedung C (Lt 1, 2) bulan April 2018 > Checklist Pemeliharaan Sarana Prasarana ie. Genset Barat Gedung A bulan April 2018 - Verified implementation of budgeting * Materi : Pendapatan Negara Bukan Pajak > Design and development input : Draft RBA tanggal 11 Agustus 2017 > Design and development planning : Upload melalui aplikasi SIREN tanggal 11 Agustus 2017 > Design and development controls : Revisi RBA tanggal 15 Januari 2018 > Design and development outputs : Rencana Bisnis Anggaran (RBA) Tahun 2018 tanggal 15 Januari 2018 - Laporan Akuntabilitas Kinerja Instansi Pemerintah (LAKIP) Tahun 2017 Conclusion In general, quality management system in this faculty has been well performed conform to requirement of ISO 9001:2015 with several findings to be improved.

UNS Medical Center : Auditee : Mr Eko, Ms Arni, Ms Isni , Ms Mimin, Mr Indah Clause: 4.3; 4.4; 6.1; 6.2; 6.3; 7.1; 7.3;7.4; 7.5; 8.1, 8.5, 9.1; 9.2; 9.3; 10 Objective evidence : - FMEA : e.g : Penularan dari pasien and tertular, indikasi kondisi tersebut : review belum untuk 'pemberian resep'. - RS Rujukan : RS terdekat RSUD Muwardi dan Dr Oen - Kandang Sapi. - No new employee, belum ada persetujuan : 3 dokter umum and 1 dokter gigi (reason : 2019 / kerjasama dengan BPJS). - Permit : Izin Operasional Klinik, Kep. Walikota Surakarta, Nomor : 449/0125/J-10/IOP-K/II/2016. 17 Pebruari 2016. Retention : Peb. 2021. - PermenKes No 9 Tahun 2014 : UU No 44 Tahun 2009, UU No 36 tahun 2009 - Regulation : 2018/2019 all student should be registered BPJS. maximum. - Permohonan tenaga Medis, UNS Medical Center. 031/UN27/27.48/KP/2018. 21 feb. 2018. - Data Keadaan SDM Kesehatan di Fasyankes. - Data SDM Kesehatan yang megikuti Pendidikan dan Pelatihan (Diklat).

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- Data Pendidikan Berkelanjutan - Data Registrasi dan Perijinan Tenaga Kesehatan. Surat Izin Praktik (SIP) Dokter / Dokter Gigi ; 33724.57126/DU/01/449.1/1029/12/2017. dr Ester Tri Nundyati. 12 Sept. 2022. - Surat Tanda Registrasi Perawat, 14 01 5 2 2 17 - 1460940. 30 Des. 2022. - Standar Kompetensi, - Evaluasi Kinerja Phr, Indah Wahyu Purnomo, AMK. (aPPROVAL : Muh. Eko Irawanto). - Tensimeter, thermometer and timbangan. > ISPHA : > PT Arah Environmental Indonesia, Kerjasama Pengelolaan Limbah B3 Medis.Expired : 31.07.2018. > Tanda Terima manifest Lembar Ke 7, 9.5 kg (14/03/2017 -- 13/06/2017) : Dokumen Limbah B3 (Hazardous Waste Manifest), nomor : 0183747. Kep. 02/Bapedal/09/1995. 5 sept. 1995. > Buku Pasien : 1. Umum : 14 May 2018. 010113/Rekam Medis UNS Medical Center : Receipt and 011782/Rekam Medis UNS Medical Center. 2. Gigi : 11 May 2018 : 11415/Rekam Medis UNS Medical Center and 14 May 2018 : 12042/Rekam Medis UNS Medical Center. Sasaran Mutu 2018. > K 49 Peningkatan kapasitas, kompetensi dan profesionalisme staf pendidikan 80%. > K 50 Peningkatan kapasitas layanan kepada stakeholders 80% > K 51.1.1 Peningkatan tata kelola efektivitas operasional lembaga 100%. **** > Terselenggaranya workshop promosi kesehatan dan penyehatan lingkungan : 80% > Waktu pelayanan lasien poli umum : 10 menit/pasien. > waktu pelayanan pasien poli gigi : 15 menit/pasien Pencapaian Mutu : 2017 --> sebaiknya dipertimbangkan periodenya pemantauannya, data hasil pencapaian belum ada Calibration : > Sphygmomanimeter : 8 Nop. 2016. > Timbangan : Nop. 2016 > Kerjasama dengan Apotek : Perjanjian Kerjasama antara UNS Medical Center, dengan Apotek 'Sebelas Maret" tentang Pelayanan Obat dan Alat Kesehatan. 001A/UN27.48/TU/2018. > Kepuasan pelanggan : Table dan Grafik Kepuasan Pelanggan UNS Medical Center, Bulan : Maret 2018. Sangat Puas : 3.33% ; Puas 40.00% and cukup puas 53.33%. Applicable Regulatory - UU Kesehatan - Statuta University - "Permenkes 512/2007-Ijin Praktik dan pelaksanaan praktik kedokteran - UU 29/2004-Tentang praktik kedokteran - Undang – Undang Nomor 36 Tahun 2009 Tentang Kesehatan - Peraturan Menteri Kesehatan RI Nomor 32 tahun 1996 tentang Tenaga Kesehatan - Keputusan Menteri Kesehatan RI Nomor 1239 / MENKES/SK/XI/1986 tentang Registrasi Conclusion : Generally the process in these department has been performed, with necessary improvement. Observation noted

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Faculty of Law (Law Science) : Auditee : Mr Najib (WD), Mr Pujiyono (Kaprodi), Mr Gunawan S, Mrs. Luthfiyah Clause : 6.1; 6.2; 6.3; 8.1; 8.4; 8.5; 8.6; 8.7; 9.1; 10 * Objective evidence : - Main process in this department : > There 4 study programmes on Faculty of Law are Bachelor of Law, Master of Law, Doctoral of Law and D4 Demographic and Urban Registered (Demografi dan Pencatatan Sipil) > There are 23 Doctoral and 61 Magister lecturers - General activities in this department have been described in some documented information / procedures such as : > Organization structure - Buku Pedoman Akademik Prodi S1 Hukum + Permendikbud No 82 Th 2014 ttg Organisasi dan Tata Kerja Universtias Sebelas Maret tgl 20 Agustus 2014 > Job description - Tugas Pokok dan Fungsi ie. Pembaruan Kurikulum Skripsi, LIH > SOPs are + Peninjauan dan Pengembangan Kurikulum (UN27.3.PM04) + Peninjauan Silabus dan Materi (UN27.3.PM05) + Perencanaan Perkuliahan (UN27.3.PM06) + Pelaksanaan Perkuliahan (UN27.3.PM07) + Monitoring Proses Belajar Mengajar (UN27.3.PM13) + Pengadaan Dosen Tamu (UN27.3.PM14) - Risks & opportunities in this process have been described, monitored/controlled and recorded in Manajemen Resiko and FMEA such as : > Resiko : ketidakpatuhan dosen dan mahasiswa terhadap jadwal yang telah disepakati dan lemahnya pemantauan (RPN = 27 "High"), preventive action has been established > Peluang : berbagai pendanaan (hibah)P2M dari Dikti dan lembaga lain - Verified implementation of Peninjauan dan Pengembangan Kurikulum (UN27.3.PM04) ; Peninjauan Silabus dan Materi (UN27.3.PM05) ; Perencanaan Perkuliahan (UN27.3.PM06) ; Pelaksanaan Perkuliahan (UN27.3.PM07) ; Monitoring Proses Belajar Mengajar (UN27.3.PM13) * Materi : Perubahan Kurikulum Tahun 2016 > Design and development input ; Design and development planning ; Design and development controls have not been recorded > Design and development outputs : # Keputusan Dekan FH No 470 Tahun 2016 ttg Kurikulum Program Sarjana (S1) tgl 8 Desember 2016 - Verified implementation of Peninjauan Silabus dan Materi (UN27.3.PM05) ; Perencanaan Perkuliahan (UN27.3.PM06) ; Pelaksanaan Perkuliahan (UN27.3.PM07) ; Monitoring Proses Belajar Mengajar (UN27.3.PM13) * Mata Kuliah : Hukum Dagang > Buku Pedoman Akademik Prodi S1 Hukum - Daftar Mata Kuliah Kurikulum 2016 > Rencana Pembelajaran Semester (RPS) ; Dosen Pengembang RPS ie Dr Pujiyono > Rubrik Ujian Tertulis dan Kisi-Kisi Soal (include examination questionnaires verification on 15 Desember 2017 ) ; tanggal ujian 21 Desember 2017

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- Verified implementation of Pengadaan Dosen Tamu (UN27.3.PM14) > Seleksi dosen tamu > Pelaksanaan > Evaluasi pembelajaran - Procurement process have been conducted by Rectorate - Customer belongings (student diploma) are recorded in Legalisir Tahun 2018 log book and Archive folder based on Students registered Number (ie biodata, KRS, transkrip akademik) - Site observation : archive room, drawer ID based on graduation year, archive folder ID, thermometer monitoring, fire extinguisher * Conclusions: 1. In general processes in this department were well controlled and properly maintained 2. Planned activity is stated in procedure and in addition with interview result with auditee. Planned activities is implemented properly as shown in objective evidence above. 3. Parameter of planned result; it is evidence from process realization, as stated in objective evidence above (note: planned result is achieved, based on process realization). Another of the parameter for planned result is stated in department’s quality objective; it is monitored properly and the result is achieved. Finding Reference 1632271-201805-I10 Certificate

Reference FS 650320



Area/Process: Faculty of Law (Law Science)

Details Penambahan jenis media alat ukur untuk lebih mempertahankan masa simpan arsip secara fisik, namun demikian saat ini pemantauan terhadap suhu telah dilakukan dengan baik

Faculty of Fine Arts and Design : Auditee : Mr Ahmad Adib Phd., Dr. Rahmanu Widayat and team Clause : 6.1; 6.2; 6.3; 8.1; 8.3; 8.5; 8.6; 8.7; 9.1; 10 Objective evidence : - Main process in this department : > There are 5 study programmes S1 4 - Desain Interior ; Desain Komunikasi Visual ; Kriya Seni Tekstil ; Seni Rupa Murni D3 1 - Desain Komunikasi Visual > Accreditation "A" : Desain Interior ; Desain Komunikasi Visual ; Kriya Seni Tekstil > There are 2 Professors, 12 Doctorals and 44 Magister lecturers - General activities in this department have been described in some documented information / procedures such as :

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> Organization structure - Buku Pedoman Akademik + Permendikbud No 82 Th 2014 ttg Organisasi dan Tata Kerja Universt Sebelas Maret tgl 20 Agustus 2014 > Job description - Tugas Pokok dan Fungsi - Risks & opportunities in this process have been defined > Resiko : kekurangan tenaga dosen > Peluang : berbagai pendanaan (hibah) P2M dari Dikti dan lembaga lain === S1 : Desain Interior ; D3 - Desain Komunikasi Visual === - Verified implementation of Peninjauan dan Pengembangan Kurikulum process === S1 : Desain Interior === * Materi : > Design and development input : Rapat peninjauan kurikulum ie 1 Juli 2015, 13 Juli 2015 > Design and development planning : + Tim Perumus Pengembangan Kurikulum No 782/UN27.10/KP + Lokakarya kurikulum 26-27 Juli 2018 > Design and development controls : + Lokakarya kurikulum 8-9 Februari 2018 > Design and development outputs : # Keputusan Dekan xxxxxxxxxxxxxxxxxxxxx No 470 Tahun 2016 ttg Kurikulum Program Sarjana (S1) tgl 8 Desember 2016 === D3 - Desain Komunikasi Visual === * Materi : Review Kurikulum 2012 Prodi D3 DKV > Borang Akreditasi D3 - BANPT Tahun 2017 > Design and development input : Pertemuan dengan stakeholder tanggal 22 November 2015 > Design and development planning : Tim Perumus Pengembangan Kurikulum No 782/UN27.10/KP > Design and development controls : + Kuesioner Kurikulum Prodi tanggal 28 April 2016 + Penyempurnaan kurikulum 2016 tanggal 19 Mei 2016 + Presentasi Kurikulum 2016 tanggal 12 Juni 2016 + Finalisasi Kurikulum 2016 tanggal 18 Juni 2016 > Design and development outputs : + Keputusan Dekan xxxxxxxxxxxxxxxxxxxxx No 470 Tahun 2016 ttg Kurikulum Program Sarjana (S1) tgl 8 Desember 2016 - Verified implementation of Monitoring Proses Belajar Mengajar === S1 : Desain Interior === * Mata Kuliah : Menggambar Benda > Rencana Pembelajaran Semester (RPS) ; Dosen Pengembang RPS ie Drs. Soepriyatmono, M.Sn > Rencana Pelaksanaan Pembelajaran > Buku Monitoring Proses Belajar Mengajar ; Daftar Presensi Kuliah > Examination questionnaires verification on 12 April 2017 by upload to system OCW ; tanggal ujian UTS 19 April 2017 === D3 - Desain Komunikasi Visual === * Mata Kuliah : Desain Komunikasi Visual II

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> Rencana Pembelajaran Semester (RPS) ; Dosen Pengembang RPS ie Nidyah Widyamurti, S.Sn, M.IKom > Rencana Pelaksanaan Pembelajaran > Buku Monitoring Proses Belajar Mengajar ; Daftar Presensi Kuliah > Examination questionnaires verification has not been done - Verified implementation of Pengadaan Dosen Tamu * Materi : Film dokumenter, Film Eksperimental, Film Art ; Dosen Michael Brynntrup > Selection and evaluation of visitor lecturer have not been done - Site observation : class room of S1 : Desain Interior ; D3 - Desain Komunikasi Visual , workshop * Conclusions: 1. In general processes in this department were well controlled and properly maintain with OFI and MINOR NC 2. Planned activity is stated in procedure and in addition with interview result with auditee. Planned activities is implemented properly as shown in objective evidence above. 3. Parameter of planned result; it is evidence from process realization, as stated in objective evidence above (note: planned result is achieved, based on process realization). Another of the parameter for planned result is stated in department’s quality objective; it is monitored properly and the result is achieved.

Prodi S1 Pendidikan IPA (extension scope): Auditee : Mrs Sri Widoretno Clause : 6.1; 6.2; 6.3; 8.1; 8.3; 8.4; 8.5; 8.6; 8.7; 9.1; 10 * Objective evidence : - Main process in this department : > This study programme was established on February 2016 > There are 2 Doctoral and 5 Magister lecturers - General activities in this department have been described in some documented information / procedures such as : > Organization structure Kepmenristekdikti No 62/KPT/2016 tanggal 1 Februari 2016 > SOPs are + Pemantauan Proses Belajar Mengajar (UN27.2.PM16) + Peninjauan dan Pengembangan Kurikulum (UN27.2.PM17) - Risks & opportunities in this process have been described, monitored/controlled and recorded in Manajemen Resiko and FMEA such as : > Resiko : Akses proses pembelajaran yang kurang terakomodasi > Peluang : Kecepatan dalam penyusunan skripsi dan TA But the risks and opportunities have not been analysis on FMEA - Verified implementation of Peninjauan dan Pengembangan Kurikulum (UN27.2.PM17) * Materi : Kurikulum Prodi Tahun 2016 > Design and development input : Sosialiasi dan pemantapan kurikulum IPA tanggal 31 Januari s/d 4 Februari

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2017 > Design and development planning : + Workshop tanggal 6 s/d 11 Februari 2017 > Design and development controls : Pertemuan Asosiasi pendidik IPA Indonesia tanggal 10 Oktober 2017 > Design and development outputs : + Laporan Kegiatan Sosialisasi dan Pemantapan Kurikulum IPA + Keputusan Dekan FKIP tanggal 1 Maret 2017 - Verified implementation of Pemantauan Proses Belajar Mengajar (UN27.2.PM16) > SIAKAD UNS ; OCW <verified OK> * Mata Kuliah : Teknologi Pendidikan > Daftar Pemeriksaan Perangkat Pembelajaran ie. + Kontrak Kuliah + Rencana Pembelajaran Semester (RPS) + Rencana Pelaksanaan Pembelajaran (RPP) + Berita Acara Perkuliahan / Log Perkuliahan ie. Semester 3 Th Akademik 2017/2018 + Kep. Dekan FKIP ttg Beban Tugas Mengajar dan Menguji Bagi Dosen Tetap ie. No 874/UN27.02/KP/2017 + Daftar Presensi Perkuliahan + Soal Evaluasi / UKD ; Kunci Jawabab Soal UKD ; Rubrik Penilaian ; Berita Acara UKD tanggal 13 November 2017 + Form Verifikasi Silabus dan RPP tanggal 1 September 2017 + Form Verifikasi Materi Tes/UKS/Remidi tanggal 1 September 2017 + Form Verifikasi BAP (pelaksanaan UKD) tanggal 21 Desember 2017 + Kisi-kisi soal UK + Nilai UK + Laporan Kegiatan Evaluasi Hasil Proses Pembelajaran - Verified implementation of Pengadaan Dosen Tamu * Materi : Implementing STEM ; Dosen Tamu Kathy Malone 19 September 2017 > Mekanisme Seleksi dosen tamu and Evaluasi pembelajaran belum ditetapkan - Procurement and infrastructures monitoring process have been conducted by FKIP - Site observation : Lab. Kimia, Lab. Mikrobologi, Biologi, Lab. Fisika, Lab. Komputer * Conclusions: 1. In general processes in this department were well controlled and properly maintain with Minor NC 2. Planned activity is stated in procedure and in addition with interview result with auditee. Planned activities is implemented properly as shown in objective evidence above. 3. Parameter of planned result; it is evidence from process realization, as stated in objective evidence above (note: planned result is achieved, based on process realization). Another of the parameter for planned result is stated in department’s quality objective; it is monitored properly and the result is achieved.

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Minor (7) nonconformities arising from this assessment. Finding Reference 1632271-201805-N1 Certificate

Reference FS 650320


Category Minor


Statement of non conformance:

Konteks Organisasi dan identifikasi Risiko Belum ada prosedur manajemen risiko sehingga pelaksanaannya belum konsisten di masing-masing unit: a. Faculty of Medicine: score risiko belum diisi b. Faculty of MIPA: Justifikasi nilai score 3 pada risk analysis belum bisa dijelaskan c. Prodi S1 Pendidikan IPA (extension scope): Tindakan untuk menangani risiko dan peluang yang telah diidentifikasi belum dilakukan dan direkam dalam tabel FMEA e. Faculty of Social and Political: Dalam proses perencanaan sistem manajemen mutu sebagai persyaratan dalam ISO 9001:2015, organisasi belum menetapkan resiko dan peluang yang perlu ditangani untuk memberikan jaminan bahwa sistem manajemen mutu dapat mencapai hasil yang diinginkan, meningkatkan efek yang diinginkan, mencegah, atau mengurangi efek yang tidak diinginkan, mencapai peningkatan berdasarkan isu-isu internal dan ekternal serta harapan dari pihak-pihak yang berkepentingan, serta tindakan untuk mengatasi resiko & peluang, mengintegrasikan tindakan dan mengevaluasi tindakan perbaikannya untuk beberapa proses, seperti : - Untuk peningkatan akreditasi Program Studi S1 Sosiologi dari nilai B menjadi A & indentifikasi gap analisis, masa studi masa siswa karena tidak registrasi ulang 2 semester dan masih aktif (92 mahasiswa) - Pengembangan kurikulum : perubahan nomenklatur tanpa monitoring evaluasinya terhadap kurikulum yang berubah. - Perencenaan sistem belajar mengajar : ketidaksiapan perangkat pembelajaran di awal tahun ajaran baru, seperti : Tidak terupload RPS di sistem SIAKAD, ketidaksesuaian presensi kuliah dengan RPS yang ditetapkan - Kalibrasi soal ujian : tidak ada sistem yang terukur dalam proses memastikan bahwa soal ujian yang dibuat sudah sesuai dengan materi pembelajaran dalam RPS yang ditetapkan. f. Faculty of Agriculture: Dari interview dan observasi risk & peluang belum di lakukan tinjauan terhadap efektifitas tindakan yang diperlukan, misalnya: ketersedian / uplaod RPS ke siakad / ocw di Faculty of Agriculture g. Faculty of Cultural Sciences: Dari interview dan observasi risk & peluang belum di lakukan tinjauan terhadap efektifitas tindakan yang diperlukan, misalnya: ketersedian / uplaod RPS ke siakad / ocw di Faculty Cultural Science

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h. UNS Medical Center: Dari interview dan observasi risk & peluang belum di lakukan tinjauan terhadap efektifitas tindakan yang diperlukan, misalnya: Risiko & Peluang belum ditetapkan melalui FMEA dan tindakan yang diperlukan di UNS Medical Center (service and hazardous waste)

Clause requirements

When planning for the quality management system, the organization shall consider the issues referred to in 4.1 and the requirements referred to in 4.2 and determine the risks and opportunities that need to be addressed to: a) give assurance that the quality management system can achieve its intended result(s); b) enhance desirable effects; c) prevent, or reduce, undesired effects; d) achieve improvement.

Objective evidence Tabel Manajemen Risiko

Cause Correction / containment

Corrective action


Reference FS 650320


Category Minor



Validasi Kurikulum & Silabus Mekanisme/ Prosedur Validasi RPS sudah ada namun belum beberapa prodi masih ditemukan RPS belum diverifikasi.SPMI terkait sudah diupload namun belum ada dokumentasi sebagai bukti konfirmasi bahwa Prodi telah menerima dokumen tersebut. Sehingga, ada validasi kurikulum/ silabus belum konsisten dilakukan sebagai berikut: a. Faculty of Law: Belum adanya cukup bukti rekaman terkait perubahan kurikulum seperti Perubahan Kurikulum Tahun 2016 yang telah disahkan dengan Keputusan Dekan FH No 470 Tahun 2016 ttg Kurikulum Program Sarjana (S1) tgl 8 Desember 2016 b. Faculty of Social and Political, Faculty of Agriculture, Faculty of Cultural Sciences: Ketersedian Silabus Perkuliahan dengan RPS dengan upload di link ocw.uns.ac.id dan atau siakad, namun belum cukup tersedia, misalnya : - Faculty Social and Political Sciences : Mata Kuliah : KMAN 323 Analisis Perilaku Konsumen, KMAN 325 Statistik Komunikasi Terapan.

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- Faculty of Agriculture : RPS belum terupload di siakad / ocw, FAR 401K ; FAR 405 K ; FAR 403 K; FAR 402 K. MF 401C Sistem Pertanian Berkelanjutan, TN 201 C Biokimia dan Fisiologi tumbuhan, AT 602 Pengelolaan Pasca Panen. - Faculty of Cultural Science : D3 / Sastra Mandarin Semester 2 : BT 112303 Etika Komunikasi, not uploaded. Mr Sunyoto, SE. MT. Par. (RPS upload : 15; not upload 15); D3 / Bahasa Inggris, Semester 3 (Status : RPS not upload/ upload 4/ 21); Sarjana S1: Sastra Arab : Semester 4 ; MK SAI 4118 = Balaghah <Ilmu Bayan> (Status : RPS 23 not upload -- 18 Upload)

Clause requirements

Design and development changes The organization shall identify, review and control changes made during, or subsequent to, the design and development of products and services, to the extent necessary to ensure that there is no adverse impact on conformity to requirements. The organization shall retain documented information on: a) design and development changes; b) the results of reviews; c) the authorization of the changes; d) the actions taken to prevent adverse impacts.

Objective evidence

SPMI Standard Proses Pembelajaran, Doc. No. UN27/STD.SPMI/AKD-03, dated 18 Jul 2017


Corrective action


Reference FS 650320


Category Minor



Monitoring Pelaksanaan RPS a. Belum ada prosedur pemeriksaan kesesuaian antara BAP dengan RPS. b. Faculty of Cultural Sciences: - Pelaksanaan perkuliahan, pemantauan dan pengukuran dengan 'presensi' belum selalu terpantau misalnya : D3 / Bahasa Inggris. Mata Kuliah : SAJ 3408 Theory of Translation :- Semester Ganjil, 2 kelas. Peserta : 16 & 24, Semester Genap : 4 Mahasiswa. Presensi tidak ada dalam siakad. - Dalam silabus Rencana Pembelajaran Semester (RPS) mata kuliah semester 3 'Komunikasi antar budaya' dengan 3 SKS = 16 x 150 menit di

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TA 2016/2017 dan dalam pelaksanaan di TA 2017/2018 diimplementasikan di semester 4 dengan 3 SKS = 12 x 150 menit tetapi belum dilakukan monitoring dan evaluasinya.

Clause requirements

General The organization shall determine: a) what needs to be monitored and measured; b) the methods for monitoring, measurement, analysis and evaluation needed to ensure valid results; c) when the monitoring and measuring shall be performed; d) when the results from monitoring and measurement shall be analysed and evaluated. The organization shall evaluate the performance and the effectiveness of the quality management system. The organization shall retain appropriate documented information as evidence of the results.

Objective evidence Rencana Pembelajaran Semester (RPS) dan Jurnal Perkuliahan


Corrective action


Reference FS 650320

Certificate Standard ISO 9001:2008 Clause 2015:7.1.5.2

Category Minor



Verifikasi Soal Prosedur verifikasi soal sudah ada dalam bentuk draft, namun belum disahkan dan didistribusikan, sehingga ditemukan soal di beberapa fakultas belum diverifikasi (FMIPA, Faculty of Medicine, Faculty of Social and Political, Faculty of Agriculture)

Clause requirements

Measurement traceability When measurement traceability is a requirement, or is considered by the organization to be an essential part of providing confidence in the validity of measurement results, measuring equipment shall be: a) calibrated or verified, or both, at specified intervals, or prior to use, against measurement standards traceable to international or national measurement standards; when no such standards exist, the basis used for calibration or verification shall be retained as documented information; b) identified in order to determine their status; c) safeguarded from adjustments, damage or deterioration that would

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invalidate the calibration status and subsequent measurement results. The organization shall determine if the validity of previous measurement results has been adversely affected when measuring equipment is found to be unfit for its intended purpose, and shall take appropriate action as necessary.

Objective evidence Soal UAS & UTS


Corrective action


Reference FS 650320


Category Minor



Laporan audit yang disampaikan saat RTM adalah beberapa issue signifikan yang dipilih. Tidak ada monitoring mengenai sebaran jumlah temuan di masing-masing unit, serta jumlah temuan sebelumnya yang sudah ditindalanjuti maupun.

Clause requirements

The organization shall conduct internal audits at planned intervals to provide information on whether the quality management system: a) conforms to: 1) the organization’s own requirements for its quality management system; 2) the requirements of this International Standard; b) is effectively implemented and maintained.

Objective evidence Notulen RTM, dated 30 April 2018


Corrective action


Reference FS 650320


Category Minor

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CAPA Management a. Organisasi belum memisahkan antara koreksi (correction) dan tindakan perbaikan (corrective action). Contoh: Pada laporan tindak lanjut temuan eksternal: tindakan perbaikan untuk temuan Verifikasi RPS:sudah dilakukan tapi baru di arsitek sedangkan temuan di Penjas belum dibuatkan tindakan perbaikan (hanya koreksi) b. FMIPA: Ditemukan temuan internal audit yang berulang namun Tindakan Perbaikan (PTPP) yang sama diambil kembali. Contoh: PTPP No. 01/FMIPA/WMM/PTPP/10/2017 & PTPP No. 02/FMIPA/WMM/PTPP/04/2018 c. Faculty of Agriculture: Tindakan perbaikan terhadap beberapa hal berikut belum tercatat. misalnya : - Evaluasi : Akhir Semester, e.g : Materi Rapat / Rekap Kehadiran Dosen. Rekap Kehadiran Dosen, kurang dari target : MP 301B (target 16 /result 13) & HMF 101 (target 8 / result 6), HTN 101 / tidak presensi : belum ada dan permasalahan ketepatan update nilai. - Kinerja, Kepuasan Layanan > 3.75 result 3.45 (2017 / Periode I : Hasil survey layanan (2017I Jan - Juli 2017) = Layanan KRS -- nilai under 3.00 (Komp. dan tenggungjawab staff = 2.51 ; Kejelasan Prosedur 2.29 ; Kecepatan = 2.17 Ketersedian

Clause requirements

When a nonconformity occurs, including any arising from complaints, the organization shall: a) react to the nonconformity and, as applicable: 1) take action to control and correct it; 2) deal with the consequences; b) evaluate the need for action to eliminate the cause(s) of the nonconformity, in order that it does not recur or occur elsewhere, by: 1) reviewing and analysing the nonconformity; 2) determining the causes of the nonconformity; 3) determining if similar nonconformities exist, or could potentially occur; c) implement any action needed; d) review the effectiveness of any corrective action taken; e) update risks and opportunities determined during planning, if necessary; f) make changes to the quality management system, if necessary. Corrective actions shall be appropriate to the effects of the nonconformities encountered.

Objective evidence

Prosedur Mutu Tindakan Perbaikan dan Pencegahan, Doc.No. UN27.MM.12-07


Corrective action

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Reference FS 650320


Category Minor



Evaluasi Pelatihan: a. Faculty of Agriculture : Proses analisis dan evaluasi belum efektif diimplementasikan seperti ketidaklulusan peserta Pelatihan Pengadaan Barang/Jasa Ujian Sertifikasi Ahli Pengadaan Barang/Jasa tanggal 8-11 Agustus 2017 an Dr Suminah, M.Si. , Setyowati, SP., MP. serta Indeks kepuasan pengguna target 3,2 (hasil 3,08) b. Faculty of Cultural Sciences: Program peningkatan kompetensi tenaga pendidikan dengan pelatihan telah dilakukan, tetapi belum ada cukup bukti bahwa evaluasi keefektifan pasca pelatihan telah dilakukan sesuai dengan PM Pengembangan Kompetensi Tenaga Pendidikan, seperti : Pelatihan penyegaran bendahara pengeluaran bagi pegawai di lingkungan Kemenristekdikti' oleh Rita H. yang dilakukan di tanggal 02-04 Okt. 2017, Pelatihan pemantapan nilai-nilai kebangsaan dan kepelatihan kepemimpinan UNS Lemhanas RI Th 2017' oleh Maretta yang dilakukan di tanggal 17-23 Okt. 2017, pelatihan Excelent services tanggal Dec. 14, 2017 oleh Mr Mujiman, Mr Cahyo. Evaluasi Dosen Tamu: a. Mekanisme pemilihan dan evaluasi dosen tamu belum terdokumentasi seperti untuk materi kuliah Film dokumenter, Film Eksperimental, Film Art dengan dosen Michael Brynntrup (Jerman) b. Prodi S1 Pendidikan IPA: Mekanisme Seleksi dosen tamu and Evaluasi pembelajaran belum ditetapkan seperti materi Implementing STEM, Dosen Tamu Kathy Malone tanggal 19 September 2017

Clause requirements

Analysis and evaluation The organization shall analyse and evaluate appropriate data and information arising from monitoring and measurement. The results of analysis shall be used to evaluate: a) conformity of products and services; b) the degree of customer satisfaction; c) the performance and effectiveness of the quality management system; d) if planning has been implemented effectively; e) the effectiveness of actions taken to address risks and opportunities; f) the performance of external providers; g) the need for improvements to the quality management system. NOTE Methods to analyse data can include statistical techniques

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Objective evidence

Pelatihan Pengadaan Barang/Jasa Ujian Sertifikasi Ahli Pengadaan Barang/Jasa tanggal 8-11 Agustus 2017


Corrective action

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Next visit objectives, scope and criteria The objective of the assessment is to conduct a surveillance assessment and look for positive evidence to ensure the elements of the scope of certification and the requirements of the management standard are effectively addressed by the organisation's management system and that the system is demonstrating the ability to support the achievement of statutory, regulatory and contractual requirements and the organisations specified objectives, as applicable with regard to the scope of the management standard, and to confirm the on-going achievement and applicability of the forward strategic plan. The scope of the assessment is the documented management system with relation to the requirements of ISO 9001:2015 and the defined assessment plan provided in terms of locations and areas of the system and organisation to be assessed. ISO 9001:2015 UNIVERSITAS SEBELAS MARET SURAKARTA management system documentation Please note that BSI reserves the right to apply a charge equivalent to the full daily rate for cancellation of the visit by the organisation within 30 days of an agreed visit date.

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Next Visit Plan

Date Auditor Time Area/Process Clause

TBD Top Management TBD

Management Representative (Document Control, Control of Record, Internal Audit, Management Review)

SPMB (Secretariat of Admissions)

Academic Administration

Faculty of Economics and Business

Faculty of Teacher Training and Education (FKIP) - MIPA Education (majoring in mathematics, physics, biology and chemistry) and Natural Science Education (Pendidikan IPA)

Central Laboratory of Mathematics and Natural Sciences

Unit of Library (library services consisting of material processing, circulation, promotion and user education, information search and cooperation, and self access terminal) and UNS Press

Provision of languages training, test, self access center, technical assistance and translation (for English, Dutch, German, Japanese, Mandarin and French) for UPT P2B (Language Development Center)

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Appendix: Your certification structure & on-going assessment programme

Scope of Certification FS 650320 (ISO 9001:2008) The Provision of Education Administration Service in: Office of Admission Universitas Sebelas Maret, Bureau of Academic And Administration Partnership Affairs, Bureau of General and Financial Affairs, Bureau of Student And Alumni Affairs, Bureau of Planning and Information Affairs, Faculty of Teacher Training and Education, Faculty of Cultural Science, Faculty of Economics and Business, Faculty of Social Science and Politics, Faculty of Law, Faculty of Agriculture, Faculty of Medicine, Faculty of Engineering, Faculty of Mathematics and Natural Science, Faculty of Arts and Design, Postgraduate Program, The Institute of Development And Quality Assurance of Education, The Technical Implementing Unit of Library, The Technical Implementing Unit of Integrated Laboratory, The Technical Implementing Unit of Language, UNS Press, UNS Medical Center, Provision of education service for Teacher Training and Education Faculty for undergraduate Program in: Mathematics Education, Physics Education, Biology Education, Chemistry Education, Natural Science Education, Citizenship Education, History Education, Geography Education, Sociology and Anthropology Education, Office Administration Education, Accounting Education, Economics Education, English Education, Bahasa Education, Fine Art Education, Javanese Education, Special Education, Counselling, Elementary School Teaching Education, Early Childhood Education, Computer Science and Technology Education, Building Engineering Education, Mechanical Engineering Education, Health Physical and Recreation Education, Sport and Training Education, Law Science, Civil Engineering, Provision of language training, test, self access center, technical assistance and translation for English, Dutch, German, Japanese, Mandarin and French) for The Technical Implementing Unit of Language

Assessed location(s) The audit has been performed at Central Office, Permanent Locations. Jawa Tengah / FS 650320 (ISO 9001:2008) Location reference 0047593283-000 Address UNIVERSITAS SEBELAS MARET SURAKARTA

Jl. Ir. Sutami No. 36A Surakarta Jawa Tengah 57126 Indonesia

Visit type Continuing assessment (surveillance) Assessment reference 8706379 Assessment dates 14/05/2018 Deviation from Audit Plan No Total number of Employees 3026 Effective number of Employees

3026

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Scope of activities at the site Main Certificate Scope applies. Assessment duration 7 day(s) Jawa Tengah / FS 650320 (ISO 9001:2008) Location reference 0047593283-000 Address UNIVERSITAS SEBELAS MARET SURAKARTA


Visit type Transition Audit Assessment reference 8898105 Assessment dates 16/05/2018 Deviation from Audit Plan No Total number of Employees 3026 Effective number of Employees

3026

Scope of activities at the site Main Certificate Scope applies. Assessment duration 4 day(s) Jawa Tengah / FS 650320 (ISO 9001:2008) Location reference 0047593283-000 Address UNIVERSITAS SEBELAS MARET SURAKARTA


Visit type Extension to Scope Assessment reference 8918349 Assessment dates 15/05/2018 Deviation from Audit Plan No Total number of Employees 3026 Effective number of Employees

3026

Scope of activities at the site Main Certificate Scope applies. Assessment duration 1 day(s)

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Certification assessment program Certificate Number - FS 650320 Location reference - 0047593283-000 Audit1 Audit2 Audit3 Audit4 Audit5 Audit6

Business area/Location

Date (mm/yy): 10/16 04/17 10/17 04/18 10/18 03/19 Duration (days): 7 7 7 7 7 16

Top Management X X X X X X

Management Representative (Document Control, Control of Record, Internal Audit, Management Review)

X X X X X X

Institute for Education Development (including LPPMP)

X X X

SPMB (Secretariat of Admissions) X X X X

Academic Administration X X X X

Planning Information Administration Bureau

X X X

General and Finance Administration Bureau

X X X

Student Administration Bureau X X

Graduate Program X X X

Faculty of Social and Political Sciences X X X

Faculty of Law (Law Science) X X X

Faculty of Economics and Business X X X X

Faculty of Engineering X X X

Faculty of Mathematics and Natural Sciences

X X X

Faculty of Medicine X X X

Faculty of Agriculture X X X

Faculty of Fine Arts and Design, Faculty of Cultural Sciences

X X X

Faculty of Teacher Training and Education (FKIP) - MIPA Education (majoring in mathematics, physics, biology and chemistry) and Natural Science Education (Pendidikan IPA)

X X X X

Faculty of Teacher Training and Education X X X

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(FKIP) - Undergraduate Program in Citizenship Education, Undergraduate Program in History, Undergraduate Program in Geography, Undergraduate Program in Sociology and Anthropology, Undergraduate Program in Office Administration, Undergraduate Program in Accounting, Undergraduate Program in Economic Education, Undergraduate Program in Economic Education

Faculty of Teacher Training and Education (FKIP) - Undergraduate Program in English, Undergraduate Program in Indonesia Language (Bahasa), Undergraduate Program in Fine Arts, Undergraduate Program in Javanese Language

X X X

Faculty of Teacher Training and Education (FKIP) - Undergraduate Program In Special Education, Undergraduate Program In Counselling, Undergraduate Program In Elementary School Teaching, Undergraduate Program In Early Childhood Education

X X X

Faculty of Teacher Training and Education (FKIP) - Undergraduate Program In Computer Science and Technology, Undergraduate Program In Building Engineering Education, Undergraduate Program In Mechanical Engineering

X X X

Faculty of Teacher Training and Education (FKIP) - Undergraduate Program In Health, Physical Education and Recreation, Undergraduate Program In Sports and Training Education

X X X

Central Laboratory of Mathematics and Natural Sciences

X X X X

Unit of Library (library services consisting of material processing, circulation, promotion and user education, information search and cooperation, and self access terminal) and UNS Press

X X X X

Provision of languages training, test, self access center, technical assistance and translation (for English, Dutch, German, Japanese, Mandarin and French) for UPT P2B (Language Development Center)

X X X X

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UNS Medical Center X X X

Expected outcomes for accredited certification. What accredited certification to ISO 9001 means ISO 9001:2015 specifies requirements for a quality management system when an organization: needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements; and aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. What accredited certification to ISO 9001 does not mean 1) It is important to recognize that ISO 9001 defines the requirements for an organization’s quality management system, not for its products and services. Accredited certification to ISO 9001 should provide confidence in the organization’s ability to “consistently provide product that meets customer and applicable statutory and regulatory requirements”. It does not necessarily ensure that the organization will always achieve 100% product conformity, though this should of course be a permanent goal. 2) ISO 9001 accredited certification does not imply that the organization is providing a superior Product or service, or that the product or service itself is certified as meeting the requirements of an ISO (or any other) standard or specification.

Definitions of findings: Non-conformity: Non-fulfilment of a requirement. Major nonconformity: Nonconformity that affects the capability of the management system to achieve the intended results. Nonconformities could be classified as major in the following circumstances: • If there is a significant doubt that effective process control is in place, or that products or services will meet specified requirements; • A number of minor nonconformities associated with the same requirement or issue could demonstrate a systemic failure and thus constitute a major nonconformity. Minor nonconformity: Nonconformity that does not affect the capability of the management system to achieve the intended results. Opportunity for improvement: It is a statement of fact made by an assessor during an assessment, and substantiated by objective evidence, referring to a weakness or potential deficiency in a management system which if not improved may lead to nonconformity in the future. We may provide generic information about industrial best practices but no specific solution shall be provided as a part of an opportunity for improvement.

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Observation: It is ONLY applicable for those schemes which prohibit the certification body to issue an opportunity for improvement. It is a statement of fact made by the assessor referring to a weakness or potential deficiency in a management system which, if not improved, may lead to a nonconformity in the future.

How to contact BSI Should you wish to speak with BSI in relation to your registration, please contact your customer service officer. PT BSI Group Indonesia Talavera Office Suite 20th floor, suite #01-06 Jl. TB Simatupang Kav. 22-26 Cilandak Jakarta Selatan 12430 Indonesia Tlp: +62 21 22767 809 Fax: +62 21 22768 271

Notes This report and related documents are prepared for and only for BSI’s client and for no other purpose. As such, BSI does not accept or assume any responsibility (legal or otherwise) or accept any liability for or in connection with any other purpose for which the Report may be used, or to any other person to whom the Report is shown or in to whose hands it may come, and no other persons shall be entitled to rely on the Report. If you wish to distribute copies of this report external to your organisation, then all pages must be included. BSI, its staff and agents shall keep confidential all information relating to your organisation and shall not disclose any such information to any third party, except that in the public domain or required by law or relevant accreditation bodies. BSI staff, agents and accreditation bodies have signed individual confidentiality undertakings and will only receive confidential information on a 'need to know' basis. This audit was conducted on-site through document reviews, interviews and observation of activities. The audit method used was based on sampling the organization’s activities and it was aimed to evaluate the fulfilment of the audited requirements of the relevant management system standard or other normative document and confirm the conformity and effectiveness of the management system and its continued relevance and applicability for the scope of certification. As this audit was based on a sample of the organization’s activities, the findings reported do not imply to include all issues within the system.

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Regulatory compliance BSI requires to be informed of all relevant regulatory non-compliance or incidents that require notification to any regulatory authority. Acceptance of this report by the client signifies that all such issues have been disclosed as part of the assessment process and agreement that any such non-compliance or incidents occurring after this visit will be notified to BSI as soon as practical after the event.

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