Date post: | 20-May-2015 |
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Sid SnitkinVice-President & GM
Enterprise Advisory ServicesARC Advisory Group
Asset Information Management (AIM)A Review of Recent ARC Research
2© ARC Advisory Group
What is AIM?
Recent ARC AIM Research Reports
• The Case for Developing an AIM Strategy
• A Guide for Building a Winning AIM Program
• AIM Technology Solutions
• AIM Content Management and Platform Extensions
Conclusions and Recommendations
Agenda
3© ARC Advisory Group
Plan Design Procure Build Operate MaintainRetire & Recycle
A New Model for the Major ALM ProcessesALM Processes Have Specific Responsibilities
Plan Design Procure Build Operate MaintainRetire & Recycle
Project Performance Management (PPM)
Asset Performance Management (APM)
Project PerformanceManagement
(PPM)
Asset PerformanceManagement
(APM)
Asset & Project
PortfolioManagement
(APPM)
Handover
ModificationRequests
FundedProjects
New Facility
Requests
4© ARC Advisory Group
ALIM Improves ALM Performance Through Better Handover Processes and More Efficient Information Exchanges!
An ALM Information Management Strategy A Blend of ALM Process and Corporate Strategies
ALMInformationManagement
(ALIM)
Project Information Management
(PIM)
Asset & Project Portfolio Info Management
(APPIM)
Asset Information Management
(AIM)
5
© ARC Advisory Group
What Does Asset Information Look Like?AIM Has to Manage All “Important” Asset Info
Function
• Process Specs
• Process Models
• Process Calcs
• Flow Diags
• Equip Calcs
• Equip Specs
• Func Designs
Design
• Process Design
• P&ID
• Equip Layout, Design, BOMs
• System Detail Design
• MRO BOMs
Procedures
• Install/Test
• Descriptions of Operation
• Operating
• Insp & Maint
• Certification Reqs
• Lockout & Safety Reqs
Commercial
• Financial Analysis
• CAPEX
• Depreciation
• OPEX
• Purchasing Records
• Warranty & Repair Records
• O&M Service Agreements
Status
• Procurement
• Operational Status
• MRO Inventory
History
• Source & Build History
• Operating History
• Maint History
• Inspection Records
• Incident Reports
• People Certifications
Reference Data Activity Records
Important = used in critical processes, supports high impact decisions, has EH&S impact, IP or security related, etc.
6
© ARC Advisory Group
Why Does it Include So Many Categories?Different Categories Answer Different Questions
FunctionWhat is its role?
What are its capabilities?How does it work? Design
What components? How are they connected?
What Parts do I need?
ProceduresHow do I install it?
How do I operate it?How do I maintain it?Commercial
Who supplied it? When?How much did it cost?
What warranties do I have?
HistoryHow was it used?
How did it perform?How was it maintained?How was it modified?
StatusWhat is its condition?What parts do I have?What work is pending?
7
© ARC Advisory Group
AIM Has to Support Many Different PeopleStakeholder Questions Span Many Categories
EngineerWhy did it fail?
What are the requirements?What are its capabilities?
Was it tested? When? How?Was it changed?
How do I get it fixed? Do I have the parts?
Is it covered by an O&M contract?
Was it right for the task? Calcs?Was it tested? Test Results?How was it installed?How was it used? Maintained?Have there been other incidents?
OEM SupplierDid you install it correctly?
Did you respect operating guidelines?Did you perform suggested PM?Is the warranty still in effect?
Blowout Preventer
Regulator
OperationsManager
8
© ARC Advisory Group
Managing Asset Information is ChallengingMany Forms, Many Complex Linkages, Many Users
Asset (Object)
Attribute Value Note
ID P-300-27
Type CPump
DFlow 200 CFM
PR-MAX 3.5
Material Ni-222 Internal
P-300-27
D-300-2003
“Documents”ManualsOperating ProceduresMaintenance Procedures…Formal Structures
“Drawings”P&IDInstallationElectricalPiping…Virtual Views
DocumentFormats
• Paper• Image• DWG, …• XML• Std XML• …
Data Formats
• Proprietary• RDB• Object DB• XML• Std XML• …
“Data”Instrument ListsEquipment listsBill of MaterialsAssembliesSub-AssembliesStandardsPerformanceHistory…Virtual Models
Meta DataP-300-27
Organized By“List” or “Object”
Asset (Object)
Attribute Value Note
ID P-300-27
Type CPump
DFlow 200 CFM
PR-MAX 3.5
Material Ni-222 Internal
Organized byDocuments
Files Database
Managing Content, Linkages, and Information Exchanges is Fundamental to Good Asset Information Management!
9© ARC Advisory Group
AIM Can Improve Performance in 2 WaysQuality and Usability - Separate But Related Issues
Asset Info Value
Asset Info
Usability
Asset Info
Quality
Information Quality Should be Your Initial AIM Focus!
10© ARC Advisory Group
What is Good Asset Information Worth?Poor Asset Information => Money Down the Drain
Annual Losses:1.5% of Sales
Increased EH&S Risk
11© ARC Advisory Group
AIM Strategy Management ProcessDevelop a Good Strategy & Continuously Improve It
Review/ReviseGoals
AssessPerf
AssessStrategy
PlanChanges
Make Changes
AIM Objectives
Functional
• Process Specs
• Process Models
• Process Calcs
• Flow Diags
• Equip Calcs
• Equip Specs
• Func Designs
Design
• Process Design
• P&ID
• Equip Layout, Design, BOMs
• System Detail Design
• MRO BOMs
Procedures
• Project Mgmt
• Install/Test
• Descriptions of Operation
• Operating
• Insp & Maint
• Certification Reqs
• Lockout & Safety Reqs
Commercial
• Financial Analysis
• CAPEX
• Depreciation
• OPEX
• Purchasing Records
• Warranty & Repair Records
• O&M Service Agreements
Status
• Project & Site
• Procurement
• Operational Status
• MRO Inventory
• Training
History
• Source & Build History
• Operating History
• Maint History
• Inspection Records
• Incident Reports
• People Certifications
Reference Data Activity Records
Info
Asset
AIM Goals
AIM Performance
Gaps
AIM Strategy
Gaps
New AIMReality
AIM Peers & Solution Providers
AIM Responsibles& Partners
Needs/Issues
Solutions/Support
Practices/Solutions
AIM Vision, Roadmap & Initiatives
AIM Stakeholders
Commitment/Resources
AIM Council
12© ARC Advisory Group
Technology is Fundamental for AIMAIM Shares Certain Needs With Other Domains
Customer Information Management
Product Information Management
Asset Information Management
Security Mgmt
AIM Can Leverage Investments Made in Other Areas!
Data Mgmt
Quality Mgmt
Doc Mgmt
Record Mgmt
13© ARC Advisory Group
Technology is Fundamental for AIM But AIM Also Requires Special Capabilities
Customer Information Management
CRM Extensions
CRM-specific Content Mgmt
Traditional Info Mgmt Solutions
Product Information Management
PLM Extensions
PLM-specific Content Mgmt
Traditional Info Mgmt Solutions
Asset Information Management
AIM Extensions
AIM-specific Content Mgmt
Traditional Info Mgmt Solutions
Common Solutions•Data Base Mgmt
•Gen’l Content Mgmt•Quality Mgmt•Security Mgmt
Every Domain Has Some Special Needs!
Domain Specific Solutions
•Address specific domain needs
•Needs may overlap domains, but are not
relevant to all domains
14© ARC Advisory Group
AIM Work Environment
AIM Information Management Environment
ARC Model for AIM SolutionsAIM Solutions Support Info Quality and Usability
Federated Information Management EnvironmentData Mgmt Document Mgmt Records Mgmt
Standalone AIM Applications
APM DomainApplications
Collaborative Work EnvironmentPortals, Browsers, etc.
AIM Info Mgmt Extensions
AIM Users
AIM & APM Users
APM Users
AIM Work Environment Exts
AIM Administrators
AIM-specific Content Management Solutions
15© ARC Advisory Group
Federated Info Mgmt Environment SolutionsAIM May Require a Variety of IM Solutions
Issue AIM Requirements
Engineering Content Management
Capability to manage engineering drawings in their native 2D/3D format (i.e. store, access and modify drawings) as well as other engineering information. Includes drawing-centric and data-centric design management solutions. Includes support for federated information management.
GIS Special capability for organizations to manage information with respect to an asset’s geospatial coordinates. Includes support for federated information and the capabilities to manage/access information using relationships like within a region, near another asset, and GIS operators like polygons, buffers, etc.
Manufacturing Intelligence Solutions
General capability for developing global data models for information distributed across various information systems and managing the exchange of such information across applications. While they were developed for manufacturing environments, the same capabilities may be applied for AIM across a variety of general industries.
Historians Special capability for organizations that have to manage time-series and event data, such as periodic readings of an asset’s condition or location or failures. Includes support for federated information and capabilities to recall information on the basis of time periods, significant events, etc.
16
© ARC Advisory Group
AIM Information Management Extensions
Classify Relate Load Sustain Exchange Secure
Asset
Nam
ing
Std
sM
gm
t
Asset
Meta
Data
Std
sM
gm
t
Asset
Hie
rarch
ies M
gm
t
Asset
Tag
# M
gm
t
AIM
Data
Mo
del
Mg
mt
AIM
Ro
les M
gm
t
Geo
sp
ati
al
Rela
tion
sh
ip M
gm
t
Lin
ear
Rela
tion
sh
ip M
gm
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Asset
In
fo T
em
pla
teM
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Do
cu
men
t S
can
nin
g S
ervic
es
Han
do
ver M
gm
t
Qu
ality
Mg
mt
Servic
es
AIM
Ch
an
ge M
gm
t
Co
nfi
gu
rati
on
Mg
mt
AIM
Maste
r D
ata
Mg
mt
AIM
Maste
r D
oc M
gm
t
AIM
In
fo E
xch
an
ge S
tds
Mg
mt
AP
M A
pp
licati
on
Ad
ap
tors
Web
Servic
es
Pu
blish
ing
Servic
es
Backu
p M
an
ag
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en
t
Secu
rit
y C
lassif
icati
on
Mg
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Rig
hts
& P
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es M
gm
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Secu
rit
yM
gm
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ervic
es
AIM Information Management Extensions AIM Requires Additional Info Mgmt Capabilities
AIM Info Mgmt Extensions Augment Content Mgmt Solutions with Special AIM Functionality!
17
© ARC Advisory Group
AIM Work Environment ExtensionsAIM Users Need Convenient Access and Support
AIM Work Environment Extensions
Access View Analyze Share Support
Ro
le-B
ased
Exp
lorer
Geo
sp
ati
al an
d
Netw
ork N
avig
ati
on
3D
Vie
wers
Map
Vie
wers
An
aly
tics
Tim
e S
erie
s A
naly
sis
Ro
ot
Cau
se A
naly
sis
Co
llab
orati
on
Mo
bil
ity
En
gin
eerin
g A
IM
Ap
ps
O&
MA
IM
Ap
ps
Man
ag
em
en
t A
IM
Ap
ps
AIM Work Environment Extensions Augment Collaborative Platforms with Special AIM Functionality!
18© ARC Advisory Group
AIM Solutions Come in Many FlavorsToday’s AIM Solutions Solve Different Problems
AIM is Integrating
Asset Information
Silos
AIM is about
Operational Information
AIM is Managing
Change over the Asset Lifecycle
Most Users Will Need a Portfolio of Solutions!
19© ARC Advisory Group
The AIM Solution Landscape Solutions Only Address One or Two Quadrants
CollaborativeAIM Portals
for Design &
Build
CollaborativeAIM Portals
for Operate & Maintain
EngineeringInformationManagement
OperationalInformationManagement
AIM for Engineering
Information Usability
Information Quality
AIM for Operations
20© ARC Advisory Group
The AIM Solution LandscapeMany Different Solutions Have a Role in AIM
Best-of-BreedProject Mgmt Portals
Best-of-BreedAPM
Portals
Best-of-Breed
EIM Solutions,PET Apps,
Proj Mgmt Apps
Mfg Intelligence Solutions,APM Apps,Historians
AIM for Engineering
Information Quality
AIM for Operations
O/O
-focused
PLM
Solu
tions
Collaborative Workspaces
Asset-
Inte
nsiv
eERP S
yste
ms
Content Mgmt & GIS Solutions
Information Usability
21© ARC Advisory Group
AIM is Important => Every Organizations Should Assess the Potential Benefits of Better AIM (See ARC AIM Cost Models)
AIM is More Than Technology => Build an AIM Strategy Considering Goals, People, Processes and Technology (See ARC AIM Strategy Development Process)
AIM Solutions Vary Significantly => Understand Your Needs First and Identify the Portfolio of Solutions That Really Satisfy Them (See ARC AIM Technology Models)
Conclusions and Recommendations