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Assignment
of
Business Environment
Submitted To Submitted By
Mr.Tejas Joshi Roshani Patel
Class: B
Roll No: 102
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Mission
The world is changing all around us. To continue to thrive as a business over the
next ten years and beyond, we must look ahead, understand the trends and forcesthat will shape our business in the future and move swiftly to prepare for what's to
come. We must get ready for tomorrow today. That's what our 2020 Vision is allabout. It creates a long-term destination for our business and provides us with a"Roadmap" for winning together with our bottling partners.
Our Mission
Our Roadmap starts with our mission, which is enduring. It declares our purpose asa company and serves as the standard against which we weigh our actions anddecisions.
To refresh the world...To inspire moments of optimism and happiness...To create value and make a difference.
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Vision
Our vision serves as the framework for our Roadmap and guides every aspect of
our business by describing what we need to accomplish in order to continueachieving sustainable, quality growth.
People: Be a great place to work where people are inspired to be the best they
can be.Portfolio: Bring to the world a portfolio of quality beverage brands that
anticipate and satisfy people's desires and needs.Partners: Nurture a winning network of customers and suppliers, together we
create mutual, enduring value.Planet: Be a responsible citizen that makes a difference by helping build and
support sustainable communities.Profit: Maximize long-term return to shareowners while being mindful of our
overall responsibilities.Productivity: Be a highly effective, lean and fast-moving organization.
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Values
Our Winning CultureOur Winning Culture defines the attitudes and behaviors that will be required of us
to make our 2020 Vision a reality.
Live Our Values
Our values serve as a compass for our actions and describe how we behave in the
world.
Leadership: The courage to shape a better futureCollaboration: Leverage collective genius
Integrity: Be real
Accountability: If it is to be, it's up to mePassion: Committed in heart and mindDiversity: As inclusive as our brandsQuality: What we do, we do well
Focus on the Market
1. Focus on needs of our consumers, customers and franchise partners2. Get out into the market and listen, observe and learn3. Possess a world view4. Focus on execution in the marketplace every day5. Be insatiably curious
Work Smart
1. Act with urgency2. Remain responsive to change3. Have the courage to change course when needed4. Remain constructively discontent5.
Work efficiently
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Act Like Owners
1. Be accountable for our actions and inactions2. Steward system assets and focus on building value3. Reward our people for taking risks and finding better ways to solve
problems4. Learn from our outcomes -- what worked and what didnt
Be the Brand
Inspire creativity, passion, optimism and fun
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History
Coca-Cola Company is a beverage retailer, manufacturer and marketer of non-
alcoholic beverage concentrates and syrups. The company is best known for its
flagship productCoca-Cola, invented by pharmacistJohn Stith Pembertonin 1886.The Coca-Cola formula and brand was bought in 1889 byAsa Candlerwho
incorporated The Coca-Cola Company in 1892. Besides its namesake Coca-Cola
beverage, Coca-Cola currently offers more than 500 brands in over 200 countries
or territories and serves 1.6 billion servings each day.[5]
The company operates afranchiseddistribution system dating from 1889 where
The Coca-Cola Company only produces syrup concentrate which is then sold to
variousbottlersthroughout the world who hold an exclusive territory. The Coca-
Cola Company owns its anchor bottler in North America, Coca-ColaRefreshments.
The Coca-Cola Company is headquartered inAtlanta,Georgia. Its stock is listed
on theNYSEand is part ofDJIA,S&P 500 Index, theRussell 1000 Indexand the
Russell 1000 Growth Stock Index. Its current chairman and CEO isMuhtar Kent.
The Coca-Cola Company was originally established in 1892 as the J. S. Pemberton
Medicine Company, a co-partnership between Dr. John Stith Pemberton and Ed
Holland. The company was formed to sell three main products: Pemberton's
French Wine Cola (later known as Coca-Cola), Pemberton's Indian Queen HairDye, and Pemberton's Globe Flower Cough Syrup.
In 1894, the company became a stock company and the name was changed to
Pemberton Chemical Company. The new president was D. D. Doe while Ed
Holland became the new Vice-President. Pemberton stayed on as the
superintendent. The company's factory was located at No. 107, Marietta St. Three
years later, the company was again changed to Pemberton Medicine Company,
another co-partnership, this time between Pemberton, A. O. Murphy, E. H. Blood
worth, andJ. C. Mayfield.
http://en.wikipedia.org/wiki/Syruphttp://en.wikipedia.org/wiki/Syruphttp://en.wikipedia.org/wiki/Coca-Colahttp://en.wikipedia.org/wiki/Coca-Colahttp://en.wikipedia.org/wiki/Coca-Colahttp://en.wikipedia.org/wiki/John_Stith_Pembertonhttp://en.wikipedia.org/wiki/John_Stith_Pembertonhttp://en.wikipedia.org/wiki/John_Stith_Pembertonhttp://en.wikipedia.org/wiki/Asa_Candlerhttp://en.wikipedia.org/wiki/Asa_Candlerhttp://en.wikipedia.org/wiki/Asa_Candlerhttp://en.wikipedia.org/wiki/The_Coca-Cola_Company#cite_note-4http://en.wikipedia.org/wiki/The_Coca-Cola_Company#cite_note-4http://en.wikipedia.org/wiki/The_Coca-Cola_Company#cite_note-4http://en.wikipedia.org/wiki/Franchisinghttp://en.wikipedia.org/wiki/Franchisinghttp://en.wikipedia.org/wiki/Franchisinghttp://en.wikipedia.org/wiki/Bottler_(company)http://en.wikipedia.org/wiki/Bottler_(company)http://en.wikipedia.org/wiki/Bottler_(company)http://en.wikipedia.org/wiki/Atlantahttp://en.wikipedia.org/wiki/Atlantahttp://en.wikipedia.org/wiki/Atlantahttp://en.wikipedia.org/wiki/Georgia_(U.S._state)http://en.wikipedia.org/wiki/Georgia_(U.S._state)http://en.wikipedia.org/wiki/Georgia_(U.S._state)http://en.wikipedia.org/wiki/New_York_Stock_Exchangehttp://en.wikipedia.org/wiki/New_York_Stock_Exchangehttp://en.wikipedia.org/wiki/New_York_Stock_Exchangehttp://en.wikipedia.org/wiki/Dow_Jones_Industrial_Averagehttp://en.wikipedia.org/wiki/Dow_Jones_Industrial_Averagehttp://en.wikipedia.org/wiki/Dow_Jones_Industrial_Averagehttp://en.wikipedia.org/wiki/S%26P_500_Indexhttp://en.wikipedia.org/wiki/S%26P_500_Indexhttp://en.wikipedia.org/wiki/S%26P_500_Indexhttp://en.wikipedia.org/wiki/Russell_1000_Indexhttp://en.wikipedia.org/wiki/Russell_1000_Indexhttp://en.wikipedia.org/wiki/Muhtar_Kenthttp://en.wikipedia.org/wiki/Muhtar_Kenthttp://en.wikipedia.org/wiki/Muhtar_Kenthttp://en.wikipedia.org/wiki/J._C._Mayfieldhttp://en.wikipedia.org/wiki/J._C._Mayfieldhttp://en.wikipedia.org/wiki/J._C._Mayfieldhttp://en.wikipedia.org/wiki/J._C._Mayfieldhttp://en.wikipedia.org/wiki/Muhtar_Kenthttp://en.wikipedia.org/wiki/Russell_1000_Indexhttp://en.wikipedia.org/wiki/S%26P_500_Indexhttp://en.wikipedia.org/wiki/Dow_Jones_Industrial_Averagehttp://en.wikipedia.org/wiki/New_York_Stock_Exchangehttp://en.wikipedia.org/wiki/Georgia_(U.S._state)http://en.wikipedia.org/wiki/Atlantahttp://en.wikipedia.org/wiki/Bottler_(company)http://en.wikipedia.org/wiki/Franchisinghttp://en.wikipedia.org/wiki/The_Coca-Cola_Company#cite_note-4http://en.wikipedia.org/wiki/Asa_Candlerhttp://en.wikipedia.org/wiki/John_Stith_Pembertonhttp://en.wikipedia.org/wiki/Coca-Colahttp://en.wikipedia.org/wiki/Syrup7/30/2019 Assignment of b.e
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PEST Analysis
The PEST analysis takes a look at the external environment that the organization is
in. It quite simply asks us to consider the political, economic, social and technical
influences on an organization. This is sometimes called STEP and can even
including environmental and legal considerations.
Political changegovernment agendas for performance, targets and funding
Political Analysis for Coca-Cola
Non-alcoholic beverages fall within the food category under the FDA. The
government plays a role within the operation of manufacturing these products interms of regulations. There are potential fines set by the government on companies
if they do not meet a standard of laws.
The following are some of the factors that could cause Coca-Cola company's actual
results to differ materially from the expected results described in their underlying
company's forward statement:-
Changes in laws and regulations, including changes in accounting standards,taxation requirements, (including tax rate changes, new tax laws and revised
tax law interpretations) and environmental laws in domestic or foreignjurisdictions.
Changes in the non-alcoholic business environment. These include, withoutlimitation, competitive product and pricing pressures and their ability to gainor maintain share of sales in the global market as a result of action by
competitors.
Political conditions, especially in international markets, including civilunrest, government changes and restrictions on the ability to transfer capitalacross borders.
Their ability to penetrate developing and emerging markets, which alsodepends on economic and political conditions, and how well they are able toacquire or form strategic business alliances with local bottlers and makenecessary infrastructure enhancements to production facilities, distribution
networks, sales equipment and technology.
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Economic changechanges in employment, increased regional competition,
independent training providers
Economic Analysis for Coca-Cola
Last year the U.S. economy was strong and nearly every part of it was growing and
doing well. However, things changed. Most economists loosely define a recession
as two consecutive quarters of contraction, or negative GDP growth. On Monday
26, the government officially declared that the U.S. has been in recession since
March.
However, because of aggressive action by the Federal Reserve and Congress it will
be short and mild. The economy will return to sustained, positive growth in the
first half of 2002.
Future Outlooks
The Federal Reserve is doing all that it can help the economy recover. Theyhave cut the interest rate ten times this year. The rate now lies at a 40-year
low of 2%. Lowering the interest rates will ultimately excite consumerdemand in the economy. Companies will expand and increase use of debt as
a result of the low borrowing rates. Coca-Cola can borrow money for
investing in other products as the interest rates are low. It can use theborrowing on research of new products or technology. As researching for
new products would cost less the Coca-Cola Company will sell its products
for less and the people will spend as they would get cheap products fromCoca-cola.
Before the attacks on September 11, 2001, the United States was starting totsee the economy recover slightly and it is only just recently that they
achieved the economic levels. Consumers are now resuming their normalhabits, going to the malls, car shopping, and eating out at restaurants.
However, many are still handling their money cautiously. They believe that
with lower inflation still to come, consumers will recover their confidence
over the next year. The non-alcoholic beverage industry has high sales in countries outside the
U.S. According to the Standard and Poor's Industry surveys, "For major softdrink companies, there has been economic improvement in many major
international markets, such as Japan, Brazil, and Germany." These marketswill continue to play a major role in the success and stable growth for a
majority of the non-alcoholic beverage industry.
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Social changechanging aspirations of students, life-long learning, shorter
careers
Social Analysis for Coca-Cola
Many U.S. citizens are practicing healthier lifestyles. This has affected thenon-alcoholic beverage industry in that many are switching to bottled water
and diet colas instead of beer and other alcoholic beverages. Also, time
management has increased and is at approximately 43% of all households.
The need for bottled water and other more convenient and healthy products
are in important in the average day-to-day life.
Consumers from the ages of 37 to 55 are also increasingly concerned withnutrition. There is a large population of the age range known as the babyboomers. Since many are reaching an older age in life they are becoming
more concerned with increasing their longevity. This will continue to affectthe non-alcoholic beverage industry by increasing the demand overall and in
the healthier beverages.
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Technological changecomputers, internet, e-learninglearn anywhere.
Technological Analysis for Coca-Cola
Some factors that cause company's actual results to differ materially from the
expected results are as follows:
The effectiveness of company's advertising, marketing and promotionalprograms. The new technology of internet and television which use special
effects for advertising through media. They make some products lookattractive. This helps in selling of the products. This advertising makes theproduct attractive. This technology is being used in media to sell their
products.
Introduction of cans and plastic bottles have increased sales for Coca-Colaas these are easier to carry and you can bind them once they are used.
As the technology is getting advanced there has been introduction of newmachineries all the time. Due to introduction of this machineries the
production of the Coca-Cola company has increased tremendously then itwas few years ago
CCE has six factories in Britain which use the most stat-of the-art drinkstechnology to ensure top product quality and speedy delivery. Europe's
largest soft drinks factory was opened by CCE in Wakefield, Yorkshire in1990. The Wakefield factory has the technology to produce cans of Coca-
Cola faster than bullets from a machine gun.
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SWOT Analysis
SWOT stands for Strengths Weakness Opportunities Threats. I have here SWOTanalysis of Coca Cola, which would be highly beneficial for you to know aboutone of the Leading Beverage Manufacturer in World....
SWOT assay is a address abundant acclimated in abounding acceptedadministration as able-bodied as business scenarios. SWOT consists of analytical
the accepted activities of the organization- its Strengths and Weakness- and again
application this and alien assay abstracts to set out the Opportunities and Threatsthat exist.
Strengths
Cooler Experience Personnel Relations Knowledge Regarding Adversary Accomplished Staff & Benefactor Added Bazaar Allotment in Textile Sector Humans Assurance on Above of our Artifact and Cast Merchandising and All-around Score Rating (Gives Backbone to brainwash bazaar
about convalescent sales)
Coca-Cola has been a circuitous allotment of apple ability for a actual continuedtime.
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The product's angel is loaded with over-romanticizing, and this is an angelabounding humans accept taken acutely to heart. The Coca-Cola angel is displayed
on T-shirts, hats, and collectible memorabilia.
This acutely apparent branding is one of Coca-Cola's greatest strengths. "Enjoyedadded than 685 actor times a day about the apple Coca-Cola stands as a simple, yetable attribute of above and enjoyment" (Allen, 1995).
Additionally, Coca-Cola's bottling arrangement is one of their greatest strengths. Itallows them to conduct business on a all-around calibration while at the
aforementioned time advance a bounded approach. The bottling companies are
locally endemic and operated by absolute business humans who are accustomed to
advertise articles of the Coca-Cola Company. Because Coke does not accept
absolute affairs of its bottling network, its basic antecedent of acquirement is the
auction of apply to its bottlers. Lower amount of assembly Demonstrably above annual Presented a actual circuitous artefact Extensive advertising, acceptable promotions or business programs..don't stop
here, accumulate belief your competitors
Ask: why do I like spending my money added at some businesses than others?
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Weaknesses
Weaknesses for any business charge to be both minimized and monitored in
adjustment to finer accomplish abundance and ability in their business's activities,Coke is no exception.
Although calm business as able-bodied as abounding all-embracing markets areadvancing (volumes in Latin America were up 12%), Coca-Cola has afresh appear
some "declines in assemblage case volumes in Indonesia and Thailand due to
bargain customer purchasing power."
According to an commodity in Fortune magazine, "In Japan, assemblage case salesfell 3% in the additional division [of 1998]...scary because while Japan generates
about 5% of common volume, it contributes three times as abundant to profits.
Latin America, Southeast Asia, and Japan annual for about 35% of Coke'saggregate and none of these markets are assuming to expectation.
Coca-Cola on the added ancillary has furnishings on the teeth which is an affair forbloom care. It as well has got amoroso by which connected bubbler of Coca-Cola
may could cause bloom problems. Being absorbed to Coca-Cola as well is a bloom
problem, because bubbler of Coca-Cola circadian has an aftereffect on your
physique afterward few years.
Local Weaknesses:
Finance Botheration (Partnership Desolation) Less Abandoned on Floor Vehicles Are Less Minor Signage in the Breadth Ample Number of PCI Abandoned Stock. Abandoned Appropriation As we cannot lift empties on our adversary lifts) Added Melancholia appeal Poor annual Top prices What abroad keeps me from affairs at some places?
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Opportunities
Cast acceptance is the cogent agency affecting Coke's aggressive position. Coca-Cola's cast name is accepted able-bodied throughout 94% of the apple today. The primary affair over the accomplished few years has been to get this name cast
to be even bigger known. Packaging changes accept as well afflicted sales and
industry positioning, but in general, the accessible has tended not to be afflicted by
new products.
Coca-Cola's bottling arrangement as well allows the aggregation to yield advantageof absolute advance opportunities about the world. This action gives Coke the
befalling to annual a ample geographic, assorted area.
Local Opportunities:
Customers are Anode from Adversary Specially in Rural Breadth (service andquality).
New Projects accept been Started (Industrial). Minor Signage Work is done in Breadth by PCI. PCI is Getting Absorption in Textile Sector. Customer of PCI are Disturbed (Because of advantage and benefactor interest. So
we can yield account in this area). New technologies that access efficiencies Niche markets that ample companies do not ambition to serve This account isn't anywhere abreast complete
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Threats
Currently, the blackmail of new applicable competitors in the carbonated bendablealcohol industry is not actual substantial.
The blackmail of substitutes, however, is a actual absolute threat. The bendablealcohol industry is actual strong, but consumers are not necessarily affiliated to it.
Possible substitutes that continuously put burden on both Pepsi and Coke cover tea,
coffee, juices, milk, and hot chocolate.
Even admitting Coca-Cola and Pepsi ascendancy about 40% of the absolute coolermarket, the alteration health-consciousness of the bazaar could accept a austere
affect.
Of course, both Coke and Pepsi accept already adapted into these markets,acceptance them to accept added cogent bazaar shares and account any losses
incurred due to fluctuations in the market.
Customer affairs ability as well represents a key blackmail in the industry. The animosity amid Pepsi and Coke has aftermath a actual apathetic affective
industry in which administration accept to continuously acknowledge to thealteration attitudes and demands of their consumers or face accident bazaar
allotment to the competition.
Furthermore, consumers can calmly about-face to added beverages with littleamount or consequence.
Local Threats:
Competitor's Benefactor is Financially Strong.
A new PCI Distributions is expected. Adversary is Thinking Seriously About Textile Sector Market. Bounded Brands, Especially 300ML in Rs.12 Abandoned appropriation from PCI. Economic altitude become abortive
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WT Analysis
One of the weaknesses that Coke posses is that its articles are of top cost.Abounding added companies are accretion its articles at lower costs like Pepsi. We
can balance this lose by alms altered schemes like gifts, cars, TVs est.
In Pakistan and India there are added melancholia demands of the bendable drinksbecause their atmosphere is actual hot. In the division Coke face difficulties in
distributing the products. And as well adversity in brands because Coke has bound
articles in Pakistan e.g. coca cola, sprite, fanta but Pepsi has altered articles e.g.
Pepsi, Mirinda, 7up, Dew and as well Aquafina mineral water. But now Coke has
alien new artefact Kinley mineral water.
Although calm business as able-bodied as abounding all-embracing markets areadvancing (volumes in Latin America were up 12%), coca cola has afresh appear
some "declines in assemblage case volumes in Indonesia and Thailand due to
bargain customer purchasing power". Even admitting Coca-Cola and Pepsi
ascendancy about 40% of the absolute beverages market, the alteration health-
consciousness of the bazaar could accept a austere affect.
According to an commodity in Fortune magazine, In Japan, assemblage case salesfell 3% in the additional division [of 1998] scary because while Japan generates
about 5% of common volume, it contributes three times as abundant to profits. The
bendable drink industry is actual strong, but consumers are not necessarily
affiliated to it. Possible substitutes that continuously put burden on both Pepsi and
Coke cover tea, coffee, juices, milk, and hot chocolate.
Abandoned of Coca-Cola appropriation by competitors e.g. Pepsi but we can't lifttheir abandoned due to their quality. The animosity amid Pepsi and coke has
aftermath a actual apathetic affective industry in which administration accept to
continuously acknowledge to the alteration attitudes and demands of their
consumers or face accident bazaar allotment to the competition. Furthermore,
consumers can calmly about-face to added beverages with little amount orconsequence.
Coca-cola on the added ancillary has aftereffect on the teeth which is an affair forbloom care. It as well has got amoroso by which connected bubbler of Coca-colamay could cause bloom problem, because bubbler of coca-cola circadian has anaftereffect on your physique afterward few year.
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WO Analysis
Its weakness of bound articles in Pakistan and India can could could could causethe opportunities in the alien ambiance to go by its hands. It had to aftermath new
articles to yield abounding advantage of opportunities.
Its articles are of top amount and there are so abounding opportunities in the bazaarfor its advance if it lowers its amount it ability be communicable aggregate of the
marketing.
Its weakness of able aftertaste has bargain its bazaar humans adopt the ablaze taste.And Pepsi Cola has as well acquaint New artefact "Aquafina" mineral baptize but
now Coke has as well acquaint new mineral baptize "Kinley" and this new artefact
has as well low amount as analyze to Pepsi's artefact "Aquafina. One of the acumen that why amount of coke is college is that basic headquarter is
in USA area activity amount is actual high. If we attending in added countries like
Mexico, Korea, Taiwan etc. actuality activity amount is low and artefact can
fabricated at lower cost.
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ST Analysis
Coke has backbone that it so abundant revenue, which it can advance on theassembly of new product, abounding companies are authoritative new articles so it
can cope with these threats easily.
Coke had a actual acceptable advertisement accusatory added companies or as wellannouncement their articles so Coke can handle with its accomplished business
agents.
In adopted countries Coke accept abounding branches with altered flavors asanalyze to Pakistan, which has alone 2-3 Coke products. Its had threats from Cock,
which are its basic competitors from about 100 years. It can accord with it easily.
Assay and development administration of Coke is paying abounding absorptionappear assembly of new & innovated articles to Pepsi with alien threats of the
accretion antagonism in the alien incitement.
Staff of Coke in Pakistan is actual accomplished and humans assurance on aboveof our artefact and brand. Coca-Cola has been a circuitous allotment of apple
ability for a actual continued time. But competitors administration is financially
able due to fast action of approval of Decision.
This acutely apparent branding is one of Coca-Cola' greatest strengths. "Enjoyedadded than 685 actor times a day about the world. Coca-Cola stands a simple, yet
able attribute of above and enjoyment". But if the melancholia aeon alpha than the
accumulation should not be short.
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SO Analysis
Coke's basic backbone that is it revenges will advice to abduction to bazaarbecause it is aback cartilage of any aggregation and any aggregation can
accomplish advance on the basic it had, so coke can yield advantages of
opportunities.
Coke has so abounding articles so apparent beneath as befalling is consistentlypresent in the alien ambiance for new products. As Coke did if it alien Kinley in
the world.
Pepsi spends huge money on advertisement action as apparent below. This canaccept actual acceptable advantages because by advertisement you can bolt mach
of the opportunities in the alien ambiance for this purpose. Pepsi is hiringabounding superstars.
Assay and development is actual abundant innovative. It can yield aboundingadvantages of opportunities in alien environment.
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Internal & External FactorsThere are many factors, internal as well as external that impacts the planning
function of management within an organization, and Coca-Cola is no exception.
More than a billion times every day, thirsty people around the world reach for
Coca-Cola products for refreshment. Coca-Cola is the most popular and biggest-
selling soft drink in history, as well as the best-known product in the world. The
Coca-Cola franchise covers a population of approximately 398 million people.
Coca-Cola Enterprises employs approximately 72,000 people who operate 463
facilities, 54,000 vehicles and approximately 2.4 million vending machines,
beverage dispensers and coolers.
Rapid Change
The Coca-Cola Company experienced a period of rapid change during the
1900 through 1909 timeframe when the company experienced a period of rapid
growth. This rapid growth was attributed to three pioneers sectioning off the
country into territories and selling bottling rights to local entrepreneurs. Their
combined efforts attributed to advancements in bottling technology which
improved efficiency and product quality. By 1909, nearly 400 Coca-Cola bottling
plants were operating, most of them family-owned businesses. Some were onlyopen during hot-weather months when demand was high (Coca-Cola, 2004).
During the 1920s and 1930s Coca-Cola began its international expansion led by
Robert W. Woodruff, who was the Chief Executive Officer and Chairman of the
Board. Coca-Cola plants were opened in France, Guatemala, Honduras, Mexico,
Belgium, Italy and South Africa. By the time World War II began, Coca-Cola was
being bottled in 44 countries (Coca-Cola, 2004). These two different periods of
time were when Coca-Cola experienced its most crucial rapid change due to
bottling innovation and company expansion.
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Globalization
Beginning in the 1920s building their global network, Coca-Cola is now the
world's leading manufacturer, marketer, and distributor ofnonalcoholic beverage
concentrates and syrups, used to produce nearly 400 beverage brands in over 200
countries (Coca-Cola, 2004). Competing globally is a difficult task due to the
unpredictability of foreign markets (Bateman &Snell, 2003). Coca-Cola not only
recognized the opportunity in the global market but was able to expand
successfully. Canada and Panama were the start of their global market in 1906.
Since then they have expanded throughout the world. Coca-Cola successfully
meets consumers tastes globally; as a result 70% oftheir income is from outside
the United States (Coca-Cola, 2004).
Technology
Coca-Cola originated as a soda fountain beverage in 1886, and at that time sold for
only five cents a glass. While early growth was impressive, it was only when a
strong bottling system developed that Coca-Cola became the world famous brand it
is today (Coca-Cola, 2004). Along with its network of bottlers, the company
comprises the most sophisticated distribution system in the world. When we think
of how far we come, its somewhat difficult to believe that not all places have risento our level. In some of the higher elevations of the Andes, Coca-Cola is
sometimes transported by four-legged power (Coca-Cola, 2004).
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Innovation
The market today is always changing. A company must be in tune with what
consumers want. Consumers get bored, and often want new products. In order to
meet the wants and needs of customers a company must introduce new products or
services (Bateman &Snell, 2003). Coca-Cola in an effort to meet customers needs
created C2 which is a low carb soft drink. This was in response to the low carb
diets and the demands of consumers. They also intend to launch a new soft drink
called Coca-Cola Zero. This is a zero calorie soft drink. Knowing the importance
of innovation the Coca-Cola Company has always strived to create new products.
They already have Coke with Lime, Lemon, Vanilla and Cherry. Raspberry will
be the new flavor added to Coke coming soon. They also have plans to sweetenDiet Coke with Splenda, a sugar substitute that is safe fordiabetics (Coca-Cola,
2004).
Diversity
The diversity at the Coca-Cola is evident with their presence in more than 200
counties. They feel that they are empowered within their business structure as wellas the communities they serve because of their differences. Their attribute their
success to their consistent values. They understand that their future growth is
dependent upon their ability to develop a worldwide team that is rich in its
diversity of people, cultures and ideas (Coca-Cola, 2004). Knowing that diversity
is not limited to the internal structure of an organization, Coca-Cola has used this
same approach regarding their suppliers. Through their supplier diversity program
they are building relationships with minority and women owned businesses by
giving them equal access to procurement opportunities.
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EthicsThe Coca Cola Company seems to pride itself on the ethical foundations of
honesty and integrity. Coca Cola believes that these two ethical foundations are
the cornerstone values of the Coca-Cola Company (Coca-Cola, 2004). The
following from The Coca-Cola Company regarding their employees obligation to
uphold the companys ethicalstandards, As company representatives, we all have
the responsibility to act in every situation according to the highest standards of
ethical conduct (Coca-Cola, 2004). Coca-Cola institutes that its employees are the
representation of the ethical standards behind the product. Coca-Cola has had some
challenges throughout its existence as a company (i.e. New Coke) and has felt
the need to face each and every situation with Honesty and Integrity, believing that
in order to remain valid and legit in the market place, a company must retain itsethical standards at all times.
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Market Position of Coca Cola in the US
Coca Cola plays a major in its industry, not only in the U.S, but also all over the
globe. Coke is single handedly the most popular soft drink anywhere, beating out
its competition, Pepsi Co. Overseas, Coke has established its empire from South
America to Africa to all of Asia and Europe. Coke is the world's top soft-drink
company. The Coca-Cola Company owns four of the top five soft-drink brands
(Coca-Cola, Diet Coke, Fanta, and Sprite). Among its other brands are Barq's,
Fruitopia, Minute Maid, PowerAde, and Dasani water. In the US it sells Group
Danone's spring water brands (Dannon and Sparkletts). Coca-Cola sells Crush, Dr
Pepper, and Schweppes outside Australia, Europe, and North America. The firm,
which does no bottling, sells about 400 drink brands, including coffees, juices,
sports drinks, and teas, in some 200 nations. Cokes position is so powerful in the
market that it is the second most recognized word anywhere in the world after
OK. Even though many nations overseas feel the impact that Coke has, the
individuals at Coke has assured that their presence is felt here in the US also. Coke
has established itself into many facets in the US that makes this company stand
out. For instance, Coke makes a continuous effort to introduce a new product, i.e.
new Vanilla Coke. Coke also boosts its market positioning the states with the many
youth partnerships, TV commercials, sports, music, and community service.
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Major Moves by Coke
Like many companies, Coke is far from perfect and like many other companies
may sometimes go through their share of crisis and their fair share of big decisions.
Recently, it was reported in the Boston Business Journal, that Coca Cola is going
to sign an eight year extension with there long time team sponsor, world champion
Boston Red Sox. This deal was brought because of the clubs big success and to
commensurate the attendance and market size of Boston. Since Coke is the clubs
most active sponsor, the deal solidifies Coke as a major player within major league
baseball. This move is especially significant because Pepsi is Major League
Baseballs official soft drink sponsor; however Coke is attempting to acquire this
from its competition by getting pouring rights in all of the parks, which it already
has in about half of the MLB ball parks.
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Ratio Analysis
Profitability ratios are reported to assist in the interpretation of the companies, inthis case Cokes, operating efficiency. One profitability ratio is the return on assets
(ROA) of a company, which measures the net income stated as a percentage of
total assets. Currently, Coke has an ROA of 15.6%. This means that 15.6% of there
net income is a total of there net assets. Compared to the industry, which has an
ROA of 9.2%, Coke is has large amount there net income going into there total
assets. This means that eventually, Coke will acquire greater income in the future.
Another profitability ratio is the ROE, return on equity. Return on equity measures
the net income stated as a percentage of stockholders equity. This means thatwhatever a companies ROE is it is the percentage of stockholders equity of that
particular company. In Cokes case, there ROE is 30.6%, compared to the industry
average which is only 25.1%. After analyzing this, I see that coke has a major part
of its income going to stockholders, whereas most other companies do not have as
much. With this said Coke gives more incentive to invest in its firm because if
gives a higher return compared to other companies in the industry. This appears to
not be a new trend for Coke because when you take a look at their 5-year average,
they have totally been consistent in their actions. There 5 year ROA average is
14.5% compared to 5-year industry average of 7.9%. There 5 year ROE average
is 30.2% compared to the 5-year industry average of 23.4%. Consistency is truly
the key to success.
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Market ValueThe most popular price ratios used are the Price/Earnings ratio and the Price-Cashflow Ratio. Both of the following ratios measure or try to measure the value of a
companies stock. In term of Coke, their current P/E ratio is 21.7 and the industries
current P/E ratio is 20.3. What does all of this mean? Well when analyzing the P/E
ratio of Coke compared to the industry, Coke appears to be value stock. This
means that compared to the industry, Cokes P/E ratio is relatively equal so this
investment would represent a good investment value. The second popular price
ratio is the price-cash flow ratio, which is defined as the current stock price divided
by the current cash flow per share. In regards to Coke, there price cash flow ratio is18.20 compared to an industry average of 13.5. Also when analyzing, we took into
consideration Cokes earnings per share (EPS); since there EPS is 6.60 which is
lower than there cash flow of 18.20 than you can assume that this is a signal of
good quality earnings. This makes Coke an interesting stock to consider.
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STRATEGIES OF GETTING GOALS I.E. HIGH PROFITS
To increase the price is the least thing, which Coke can adopt. There are so manyways through which Coke can increase the profits. Some major ways are as
follows.
Volume can be increased
Interest level of consumers
To take part in energetic festivals
How to increase the volume of consumers?Coke can increase the volume by expanding the industry of coke. Through
advertisements, offering different interesting things to attract people towards thisproduct.
How to increase the interest level of consumers?
Coke is increasing the interest level of consumers by offering different flavors.
For example Coke is increasing the number of flavors in Fanta, this is one of the
product of coke. Through offering different flavors Coke can increase the Level of
consumers and through this profits can be gained.
How to take part in energetic festivals?
Coke is already taking part in the festival like Basant since last 3 years. Cokeoffers different attractive things in their festival and through this Coke gained high
profit and consumption of coke increased on these occasions.
And this year in this year 2002 people were anxiously waiting that what interestingthing coke is going to offer.
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MARKETING STRATEGY
Our local marketing strategy enables Coke to listen to all the voices around the
world asking for beverages that span the entire spectrum of tastes and occasions.What people want in a beverage is a reflection of who they are, where they live,
how they work and play, and how they relax and recharge. Whether you're astudent in the United States enjoying a refreshing Coca-Cola, a woman in Italy
taking a tea break, a child in Peru asking for a juice drink, or a couple in Koreabuying bottled water after a run together, we're there for you. We are determined
not only to make great drinks, but also to contribute to communities around the
world through our commitments to education, health, wellness, and diversity.
Coke strives to be a good neighbor, consistently shaping our business decisions to
improve the quality of life in the communities in which we do business. It's aspecial thing to have billions of friends around the world, and we never forget it.
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PRICE STRATEGIES
Trade Promotion
Coca Cola Company gives incentives to middle men or retailers in way a that theyoffer them free samples and free empty bottles, by this these retailers and middle
man push theirproduct in the market. And thats why coca cola seen more in themarket. And they have a good sale in the market because according to the expert
which product seen more in the market that sells more. Seen as sold They do
agreements with a shop keepers and stores to exclusive sale in that stores. These
Stores are called as KEY accounts in their local language. And coke also invest
heavy budget on these stores and offers them free samples and free bottles andsome time cash incentives.
Different Price In Different Seasons
Sometimes Coca Cola Company changes their product prices according to theseason. Summer is supposed to be a good season for beverage industry in Pakistan.
So in winter they reduce their prices to maintain their sales and profit. Butnormally they reduce the prices of their pet bottles or 1 litter glass bottle.
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PROMOTION STRATEGIES
Getting shelves
They gets or purchase shelves in big departmental stores and display their productsin that shelves in that style which show their product more clear and more
attractive for the consumers.
Eye Catching Position
Salesman of the coca cola company positions their freezers and their products ineye catching positions. Normally they keep their freezers near the entrance of the
stores.
Sale Promotion
Company also do sponsorships with different college and schools cafes andsponsors their sports events and other extra curriculum activities for getting market
share.
UTC Scheme
UTC mean under the crown scheme, coca cola often do this type of scheme and
they offer very handy prizes in it. Like once they offer bicycles, caps, tv sets, cash
prizes etc. This scheme is very much popular among children.
Distribution Channels
Coca Cola Company makes two types of sellingDirect selling
Indirect selling
Direct Selling
In direct selling they supply their products in shops by using their own transports.
They have almost 450 vehicles to supply their bottles. In this type of selling
company have more profit margin.
Indirect Selling
They have their whole sellers and agencies to cover all area. Because it is verydifficult for them to cover all area of Pakistan by their own so they have so many
whole sellers and agencies to assure their customers for availability of coca colaproducts.
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CONCLUSION
After thorough research, we come to the conclusion that the marketing strategy of
Coca Cola is working for them and the product is gaining popularity among youthday by day.
RECOMMENDATIONS
After completing our project we have concluded some recommendation for the
coca cola company, which are following. Coca Cola Company should try to emphasis more on providing their
infrastructure in the market to facilitate their customers.
According to the survey, conducted by the international firm Pakistani people
like little bit sweeter cola drink. So for this coca cola company should produce
their product according to the local demand.
Marketing team should try to increase the availability of Coke in rural areas.
They should also focus the old people.
Now young generation has a trend to drink coke 2 regular bottles at same
Time, so providing more satisfaction to them company should introduce liter
Disposable bottle.
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