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A Promise to Lead.
AssignmentON
Organization and Content of a Long Formal Report and C.VWriting
Course Code: BUS!!"Course #itle: Business Communi$ation
Su%mitted #o:
Mohammad Awal Hossen Senior Lecturer
Dept. of Business Administration
Leading University, Sylhet
Su%mitted %&roup
!ame" Avengers #B$ ooD and Do ooD%
roup Mem&er"
Name '( No 'a&ir Ahmed (ahim )*))+)++*
Syeda !a-nin AhmedSilvi
)*))+)+++
Mariam Begum )*))+)+++/
Section" A 0th Semester /th Batch
)
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Dept. of Business Administration Leading University, Sylhet
Date of Su&mission" )/.+0.1+)2
Table of Contents:
Chapter: 01................................................................................................)
).)3hat is a 456.....................................................................................................
).1 Di7erent 8ypes of 4.5".......................................................................................
1.2.1 The Chronological C.V:........................................................................................
1.2.2 The Functional CV:............................................................................................./
1.2.3 - The Combined CV:.........................................................................................)
). 4ommon 45 mista9es".................................................................................... )
).0 (actors to &e 4onsidered 3hile :reparing 4.5"................................................1)
Chapter:02..............................................................................................!*
1.) 4ontent of a Long (ormal ;eport"....................................................................10
Front Matter:....................................................................................................10
Body Of The matter:..........................................................................................1
Bac Matter:....................................................................................................*
References:..............................................................................................)+
1
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Chapter: 01
).)3hat is a 456
The term !Curriculum Vitae "CV for #hort$ i# #hort for a %atin term &hich mean# 'the #tory of
your life(. )n the *+, and Canada it i# no&n a# a r#um - thi# i# the French &ord for #ummary.
)t i# a #hort li#t of fact# about you your #ill# /ualification# and e0erience and career hi#tory.
hen looing for a ne& ob i# it e##ential that you #end time creating a good /uality CV a# thi#
&ill not only form the ba#i# of many of your alication# but it i# al#o a u#eful tool for
under#tanding your ey #trength# and #ill# &hen comleting alication# or alying 4ia
telehone.
Thin of it a# your o&n er#onal mareting tool that ro4ide# you &ith the chance to #ell
your#elf to any otential future emloyer#. Be #ure to highlight all your ey achie4ement# and
#ucce##e# to lace create the be#t o##ible chance of #ecuring that all imortant inter4ie&.
CV# are al#o commonly u#ed to #et the agenda for an inter4ie&. )t i# therefore 4ery imortant
that you #tudy your CV and no& the fact# in detail a# you may be /ue#tioned on the content#.
).1 Di7erent 8ypes of 4.5"
The three types of C.V:
1.2.1 The Chronological C.V:
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, chronological CV focu#e# on re#enting the candidate5# e0erience on an emloyer-by-
emloyer ba#i# &ith the o#t# being li#ted in re4er#e chronological order. Chronological CV#
#hould al#o contain a brief er#onal #tatement at the front &hich #et# out the ey #ill# and
#trength# of the candidate. Thi# i# the mo#t common tye of CV.
How to Structure a Chronological C.V:
, chronological CV tyically u#e# the follo&ing #tructure:
• 6er#onal 7etail# "i.e. name and contact detail#$
• 6er#onal 6rofile
• Career 8i#tory in re4er#e chronological order unle## you are a graduate or you ha4e 4ery
little &or e0erience in &hich ca#e it may be be#t to #tart &ith your 9ducation and
ualification#
• 9ducation and ualification#
• 6rofe##ional Member#hi#
• Other )nformation
• )ntere#t#
Advantages:
• 6articularly u#eful for tho#e alying &ithin the #ame indu#try a# it &ill demon#trate your
career rogre##ion
•
)t i# the fa4orite format for mo#t emloyer# &ho #imly &ant to ea#ily identify the role#and re#on#ibilitie# in each ob
• )f you do not ha4e many achie4ement# or #ignificant highlight# acro## your career taing
a ob-by-ob aroach can detail your main re#on#ibilitie# and tae the emha#i# a&ay from
ey achie4ement# &hich i# more e0ected in a functional CV
0
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Disadvantages:
• )f you ha4e ga# in your emloyment &hich you &ould rather not highlight a
chronological CV &ill mae them more ob4iou#
• )f you are changing career direction a chronological CV may not be #o rele4ant to a
recruiter &ho &ill be more concerned about the tran#ferable #ill# that you are bringing
rather than the detail of your e0erience in an unrelated #ector
Example:
MICHAE TH!M"#!$
1 Career ;oad Career To&n Career County
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AREA# !' E("ERTI#E
,ccounting Management Foreca#ting Financial ,naly#i#
Ca#h Management Budgeting Co#t ;eduction#
;egulatory Comliance 9fficiency )mro4ement# +,6A+,G9
6roect Management oring caital management )nter-unit
reconciliation
"R!'E##I!$A E("ERIE$CE
A)C *EVE!"ME$T#
7ate 2>>2 - re#ent
Acco+nts "ayable Manager
May 2008 - present
Grou o&n 2@ roerty de4eloment #ite# acro## the *H and France
;e#on#ibilitie# include management of Grou ,ccount# 6ayable di4i#ion and all a##ociated
er#onnel management dutie#I authoriJation and ayment run for bet&een >> K >> 4endor# er
month in e0ce## of L2M liai#on &ith Grou ,ccountant# to en#ure #mooth running of office and ayment of 4endor# acro## all #ite#I monitor# chee ayment# con#olidate# #ubmit# and ay#
V,T return# for grou "turno4er in e0ce## of L3>>M$I run# *H en#ion #cheme en#uring
ayment# are made on time monthly reorting to 8ead OfficeI maintain# +,6 #y#tem for
,ccount# 6ayableI ro4ide# +,6 #uort to all #ite#I team management and training
• Built and trained a roducti4e and #ucce##ful team led team to con#i#tently hit target#
• ;educed monthly clo#ing cycle by three day# &ith recommendation of enhanced clo#ing
rocedure#
• Created central roce##ing office imro4ing efficiency and effecti4ene## acro## the
grou including #etting u #y#tem# de4eloing deartmental rocedure# and olicie#
• Tailored +,6 #y#tem to meet need# of e4ol4ing organi#ationI forged #trong relation#hi#
&ith )T
2
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• )mlemented reali#tic H6)# acro## ,6 deartment K reduced che/ue# rai#ed from @>> to
2?>
• Comlete# regular and comle0 V,T return# for 2@ #ite# to deadline and 1>> accuracy
• Tran#formed !bu#ine## rate ayment#N from late fine# to ab#olute comliance
•
7e4eloed @-month che/ue regi#ter de#igned to eliminate dulicate ayment#• ;e-&rote comrehen#i4e accounting rocedure# in grou manual to tight deadline
#A" "ro,ect Acco+ntant
Jan 2006 - May 2008
6roect managed the ,ccount# 6ayable and ,ccount# ;ecei4able element# of +,6 accounting
acage imlementation acro## all #ite# in the grou from concetion to o#t go-li4eI &rote
technical training manual#I tailored +,6 oerational rocedure#I te#ted all finance area# of
#y#tem before !go li4eNI ro4ided ongoing oerational #uort o#t !go li4eN.
• *loaded all general ledger and debtor oening balance# for each indi4idual #ite from
original #y#tem to +,6 rior to !go li4eN to #chedule
• 9n#ured #mooth launch of ,6 and ,; comonent# in high 4i#ibility +,6 imlementation
• Trained 12 finance #taff grou-&ide on +,6 to high le4el #tandard# "acro## number of
#ite#$
• 9n#ured #eamle## roect management and integration of ne& accounting #olution
Acco+nts Manager
Feb 2002 – Dec 2005
;eorting to FC role encoma##ed full range of oerational accounting including: reconciliation
and control of account#I management and reconciliation of intercomany account#I ban account
managementI handling of fi0ed a##et regi#ter#I rearation of month end account# to 6% and
balance #heetI monthly account con#olidationN authori#ation and roce##ing of credit card
refund#.
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• +uorted FC in creating 8ead Office ,ccount# 7eartment and in e#tabli#hing 8
accounting rocedure# and olicie# along &ith con#olidating monthly account#I built
trained and led high calibre team
• 6reared monthly account# for 8ead Office con#olidating grou account# and
tran#forming efficiency comany-&ide
• ,ccomli#hed meticulou# clean-u of comle0 hi#toric account#
• Formed #trong &oring relation#hi# gaining firm-&ide reutation for &oring
collaborati4ely
• 7e4eloed dee under#tanding of accounting rincile# demon#trated through bu#ine##
recommendation#
Acco+nts Assistant- A) ACC!%$TI$&
1 - 2>>2
)oo//eeping an payroll f+nctions hanle acco+nts payable an receiable assiste the
Acco+nting Manager- helpe in preparing financial reports an state3ents co3pile an
analy4e ata handled account# ayable and recei4able tran#action#I re#on#ible for
reconciling account# record#I reared 4ariou# financial reort# and #tatement#
Acco+nts Assistant "teming through a number of agencie#$ 1 - 1
E*%CATI!$ A$* TRAI$I$&
MB, Green&ich *ni4er#ity %ondon
B+c "8on#$ ,ccounting and ,uditing Eottingham *ni4er#ity
A**ITI!$A I$'!RMATI!$
I.T #/ills: +,6 +age ?> +age 6ayroll ,d4anced 90cel ord Outloo. 90erienced in
imlementing and maintaining a #uorting financial #y#tem
Interests: 6lay# rhythm guitar in band lay# football in local tournament# een runner
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1.2.2 The '+nctional CV:
*nlie a chronological CV a functional CV lace# the emha#i# on your #ill# and e0erti#e
rather than the chronology of your emloyment to date.
,lthough not generally the referred choice by mo#t recruiter# #ome #enior e0ecuti4e o#ition#
&ould re/uire that a functional CV accomany a chronological one #o that their ey #ill# and
achie4ement# can be clearly identified.
How to structure a functional CV:
, functional CV tyically #tart# &ith a er#onal rofile &hich highlight# the achie4ement# #ill#
and er#onal /ualitie# that you o##e##. Thi# i# then follo&ed by a #ucce##ion of #ection# each
relating to a different #ill or ability. The#e #hould be ordered in decrea#ing order of imortance.
)n#tead of focu#ing on any articular ob you #hould de#cribe your e0erience in it# entirety.
+ince you are not detailing any #ecific role thi# mean# you can include any #ill# or e0erience
gained in 4oluntary or unaid &or.
Advantages:
• )f you ha4e changed ob# fre/uently or your e0erience i# a combination of #eemingly
unrelated o#t# or if you ha4e #e4eral career ga# a functional CV &ill hel lace the
emha#i# on &hat you ha4e to offer a# a &hole rather than your career rogre##ion
• )f you are changing indu#try a functional CV &ill hel the recruiter focu# on your
tran#ferable #ill#
/
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• )f you are a more mature alicant a functional CV &ill tae the #otlight a&ay from
your age
•
Disadvantages:
• )f you do not ha4e much &or e0erience you may #truggle to highlight achie4ement# in
a #earate #ection
• Mo#t emloyer# do not lie thi# tye of CV a# they refer to clearly #ee &hat the
candidate ha# done and it al#o rai#e /ue#tion# around &hether the candidate i# trying to hide
#omething
• , functional CV &ill not enable you to highlight con#i#tent career rogre##ion. )f you
&i#h to con4ey career rogre##ion you #hould adot a chronological format
Example:
#%#A$ )AR5ER
1 Career ;oad Career To&n Career County
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#5I# A$* E("ERIE$CE
Re6ar Manage3ent
• )mlemented comany incenti4e #cheme# &hich ha4e reduced ab#enteei#m and increa#ed
roduction le4el# by 1? at ,B )n#urance
• )ncrea#ed articiation and managed the comany5# #hare o&ner#hi #cheme
• Facilitated regular re4ie and benchmaring of #alarie# to en#ure comen#ation i#
con#i#tent &ithin indu#try #ector#
H+3an Reso+rce "lanning
• ,##e##ed comanie#N future #taffing re/uirement# o4er the #hort medium and long-term
and made recommendation# concerning re-organi#ation# to #enior management
• 6roduced a comrehen#i4e 8uman ;e#ource# lan for the comany5# e0an#ion o4er the
ne0t fi4e year# &hil#t at C7 )n#urance
E3ployee Relations
• 90ten#i4e handling of managing redundancie# and di#lacement#
• ;e-&rote olicie# on gro## mi#conduct di#cilinarian# and grie4ance rocedure#
#uorted and coached manager# in the re#olution of 9; i##ue#
• Offered ad4i#ory #er4ice on all a#ect# of emloyee erformance management and
de4eloment
Recr+it3ent #election
• Conducted cometency-ba#ed inter4ie for candidate# acro## all le4el# including #enior
o#ition#
• ;e-&rote ob #ecification# and de#igned ob ad4ert# utili#ing mo#t co#t-effecti4e method
of ad4erti#ing
))
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• +uer4i#ed 8; ,##i#tant in co-ordinating ob inter4ie and conducting re-emloyment
chec#
• Made recommendation# to hiring manager# regarding candidate #election
"rocess an "roce+re
• +uer4i#ed 8; team# in managing and maintaining accurate and u-to-date #taff
er#onnel record#
• ,ttendance at emloyment la& udate# and ad4i#ed #enior 8; #taff on olicy and
rocedure change#
Training an *eelop3ent
• 7e#igned and deli4ered )nduction rogramme# for ne& emloyee#
• ,ointed and monitored e0ternal training organi#ation# for #eciali#t training cour#e#
• )mlemented comany-&ide training need# analy#i# and ad4i#ed on mo#t roducti4e
learning method#
• Managed a training budget and roduced reort# for #enior management
• %ed !lunchtime learningN oortunitie# for manager# in !*nder#tanding 6olicie#N and ho&
they #hould be imlemented for managing their team#
CAREER #%MMAR7
2>11 - 2>12 ,B )E+*;,EC9 +taine# HR Officer
2>>P - 2>> C7 )E+*;,EC9 +taine# HR Advisor contract!
2>> - 2>>P 9F )E+*;,EC9 +taine# HR Advisor contract!
2>>3 - 2>>@ G8 )E+*;,EC9 +taine# HR Assistant
2>>> - 2>>3 )Q )E+*;,EC9 +taine# Office Mana"er
1P - 2>>> H% )E+*;,EC9 +taine# Receptionist
E*%CATI!$ A$* TRAI$I$&
)1
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Inter3eiate *iplo3a in H+3an Reso+rce Manage3ent 8CI"*9 8; College +taine# 2>11
Certificate in "ersonnel "ractice 8CI"*9 8; College +taine# 2>>P
)TEC in )+siness #t+ies +taine# 1P
&C#Es "including 9ngli#h Math#$ +taine# 1@
'%RTHER C!%R#E#
Managing Team# 2>1>
6erformance Management for 8; 6rofe##ional# 2>>
Coaching and Feedbac for 8; 6rofe##ional# 2>>
Communication +ill# in the orlace 2>>P
Time Management and Organi#ational +ill# 2>>P
,d4anced 90cel 2>>P
"R!'E##I!$A MEM)ER#HI"#
,##ociate: Chartered )n#titute of 6er#onnel and 7e4eloment "C)67$
A**ITI!$A I$'!RMATI!$
)T +ill#: ,d4anced ord 90cel and 6o&eroint
%anguage#: )ntermediate +ani#h
ualified Fir#t ,ider
I$TERE#T#
)
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+&imming member of local badminton club laying iano cooing Thai )ndian Food
1.2.; < The Co3bine CV:
, combined CV follo both the chronological and functional format &hich mae# the CV
#lightly longer than normal. 8o&e4er it doe# offer the be#t of both tye# of CV and i# becoming
a more oular #tructure to u#e.
Advantages:
• 6erfect format if you ha4e a #trong career rogre##ion &ith many achie4ement#
• 9nable# you to #ell your #trength# a# &ell a# your e0erience
Disadvantages:
• %engthier than a functional or chronological CV #o may ut off #ome emloyer#
• Eot #uitable for tho#e &ith little e0erience or achie4ement#
• Eot #uitable for tho#e &ith emloyment ga#
Example:
"ATRICIA E=I#
1 Career ;oad Career To&n Career County
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"R!'E##I!$A "R!'IE
, re#ult#-focu#ed /uality dri4en rofe##ional +enior Buyer and Merchandi#e 6lanner &ith
e0ten#i4e e0erience in buying merchandi#e lanning &ith e0cellent foreca#ting and analy#i#
#ill#. ,d4anced re#entation #ill# at C9O and board le4el &ith relation#hi-building abilitie#
&ith a trac record of imro4ing #ale# erformance to en#ure rofit turnaround#. 8igh le4el
interer#onal and negotiation #ill#.
#5I# A$* E("ERIE$CE
)+ying
• ;e#on#ible for urcha#ing all furniture #ulie# "o4er ?>>#u#$ for o4er P> #tore# &ith
an annual turno4er of L2?M
• Built and de4eloed a grou of #i0 a##i#tant buyer# and unior buyer# conducting bi-
annual erformance re4ie
• %aunched ethnic range of furniture under my o&n initiati4e leading to an incremental
L2M #ale# in 3-month eriod
• %ed on the imlementation of a ne& buying #tructure at ;eal ood Furniture in4ol4ing
#ub#tantial oerational change ne& #y#tem# and roce##e# to imlement be#t racti#e
recei4ing commendation from board le4el
$egotiation s/ills
• Eegotiated licen#ing deal for an e0clu#i4e range of children#N &ear beating #ale#
foreca#t# by =? re#ulting in further reeat order# K the range i# on trac to turno4er
L3.?M in international #ale#
• Chaired a committee that negotiated &ith the union rere#enting #ho-floor #taff to
enable more fle0ible &oring hour# 4ital to attracting our target urcha#er "Cute Hid#$
)*
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• +ucce##fully negotiated imro4ed ricing from our t&o maor #ulier# &hich re#ulted in
a 11 contribution to bottom-line rofitability "Cute Hid#$
• Eegotiated no-return# di#count# &ith to ten #ulier# &orth L2>>>>> rofit ";eal ood
Furniture$
Merchanise "lanning
• )mlemented #trategic organi#ational goal# by communicating financial #trategie# to
4endor# and deartmental head# re#ulting in increa#ed cohe#i4ene## and imro4ed
efficiency
• )ncrea#ed annual rofit# by L2.=M by analy#ing merchandi#e erformance &ithin
deartment and initiating adu#tment# to increa#e rofitability for in-#ea#on #ale# andin4entory erformance "Cute Hid#$
• to monitor #tati#tical obecti4e# and increa#e #ale# 4olume re#ulting in co#t-#a4ing# of
L1.?M in fir#t financial /uarter
• ;e4ie&ed hi#torical data and oined force# &ith the buying team to en#ure the right
collection# &ere laced in #tore at the right time "Cute Hid#$
• Created #ea#onal financial lan# to guarantee otimal in4entory in4e#tment increa#e
merchandi#e flo& and reduce mardo&n# re#ulting in ;O) of >.32 to >.=>
Co33+nication #/ills
• Mo4ed a large roortion of the furniture bu#ine## from u#ing a *H agent to direct
#ourcing and de4eloing clo#e relation#hi# &ith three ey )ndian 4endor# leading to
better /uality roduct# and more control o4er the final roduct K both co#t and /uality
directly imact# our con#umer#
• 90cetional net&oring #ill# en#ure that all our roduct# recei4e aroriate
romotional #uort in high rofile ublication# "including !8ome and GardenN and
!)deal 8omeN$ and in-#tore and e0ternal ad4erti#ing camaign#
• 90cellent relation#hi-building #ill# de4eloed through &oring cro##-functionally
acro## different di4i#ion# "#uly chain trend and de#ign mareting$ to en#ure #ucce##ful
launche# of roduct range# and romotion#
)2
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CAREER HI#T!R7
REA =!!* '%R$IT%RE
2>> - 6re#ent
#enior )+yer
• Foreca#ting con#umer #ale# attern# ba#ed on #ale# trend# and economic condition#
• +ucce##ful turnaround of a fragmented #ulier ba#e to e#tabli#hed and loyal #ulier
relation#hi#
• +ole re#on#ibility in ne& buying area# and maret#
• 7e4eloed and e0ecuted #trategie# for merchandi#e a##ortment and 4endor relation#hi#
management
• = year#N of #ourcing FOB and buying tri# in4ol4ing e0ten#i4e tra4el to Far 9a#t 9uroe
and )ndia
• 6layed integral role in recent maor launch into the general merchandi#e category
boo#ting #ale# by 3>
• ;ecruited trained and moti4ated ne& buyer# in to the bu#ine##
C%TE 5I*#
2>>= K 2>>
#enior )+yer an Merchanise "lanner
• +treamlined roce##e# by creating a buying #cale and le4eraging the international
bu#ine##
• 9#tabli#hed direct rocurement from 9uroean manufacturer# to facilitate deli4ery of
direct #ourcing #trategy
• ;e#on#ible for L12>M #ale# acro## the grou &ith a team of buyer# ba#ed in the *H
France and )taly
• 7eli4ered increa#ed roduct /uality and reduced co#t# in accordance &ith cu#tomer
e0ectation# a# a direct re#ult of de4eloing caability &ithin the team and #uly ba#e
• 9#timated and bought for each #ea#on en#uring #ea#onN# #ucce##ful launch and e0it
• Eegotiated a reduction in rice# of ra& material# from our three maor #ulier
)
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• ;educed the number of reect garment# from our #ulier# by tacling /uality i##ue# at
#ource
• O4er#a& fi4e #tore oening# in four month#
2>>> K 2>>= ,B ;9T,)% %ondon #$yer
1 K 2>>1 C7 ;9T,)% 8ertford#hire Assistant #$yer
1? K 1P 9F ;9T,)% 8ertford#hire %rad$ate #$yer
E*%CATI!$ A$* TRAI$I$&
'ashion )+ying an Merchanising )#c 8Hons9- Manche#ter *ni4er#ity 1?
; >A? eels- 8History- Art- 'rench9- e#t 8ert# +i0th Form 8ertford#hire11
"R!'E##I!$A TRAI$I$&
• ,d4anced Buying 7iloma
• ,d4anced Eegotiation ;elation#hi +trategie#
• 9thical Buying
• +e4en +tage# of +elling
•
6erformance Management• 6re#entation #ill#
I$TERE#T#
6hotograhy "articular intere#t in &ildlife and nature$ cometiti4e tenni# in local tournament#
). 4ommon 45 mista9es"
Getting your CV right i# an imortant art of a ob alication.
)tN# often the fir#t oint of contact a recruiter ha# &ith you #o itN# e##ential to maing the right
fir#t imre##ion#. But &ith #o many alicant# falling do&n at thi# fir#t hurdle &hat are the
)
http://live-recruitment.co.uk/2011/05/how-to-write-an-events-producer-cv/http://live-recruitment.co.uk/2011/05/how-to-write-an-events-producer-cv/
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common CV mi#tae# you #hould be a4oidingR Tae a loo at our checli#t and en#ure your CV
i# u to the ob.
1. %sing an +ns+itable e3ail aress
+o you got your email account &hen you &ere 13 and youNre #till u#ing
infairydu#tDhotmail.comR Get a ne& one no&. Fun and oey email addre##e# &ill mae
recruiter# thin youNre unrofe##ional. 94en if you only u#e a rofe##ional email addre## for ob
alication the ? minute# it tae# to #et-u a ne& email account i# &orth the time in4e#tment.
2. Ma/ing spelling errors
+imle mi#tae# lie incorrect #elling and grammar #ugge#t that you ha4e oor attention to
detail. hile #ell-chec i# a u#eful tool it #houldnNt be relied on a# itN# ea#y for error# to #li
through. Before #ubmitting your CV gi4e it a final read through K and get #omeone el#e to read it
too K to mae #ure youN4e caught any mi#tae#.
;. isting eerything yo+?e eer one
Sour CV i# not the lace to li#t e4ery achie4ement youN4e e4er had. )f itN# not rele4ant to your
ob then thereN# no need to include it. Before utting anything do&n on your CV you #hould a#
your#elf if it i# connected to the ob youNre alying for.
@. ying on yo+r CV
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Sou might thin that one or t&o o4er-e0aggeration# &ill hel you in the ob #earch but youNre
liely to get caught out during an inter4ie&. Thi# i# a common CV mi#tae that &ill lea4e
recruiter# le## than imre##ed &hile youNll #till be left #till hunting for a ob.
. Ma/ing yo+r CV too long
;ecruiter# are bu#y eole &ho donNt ha4e the time to read through lengthy document#. Hee
your CV to t&o age# at mo#t. Thi# i# enough #ace for e4en the mo#t #ea#oned rofe##ional to
ro4ide all the e##ential information.
B. $ot incl+ing in+stry /ey6ors
+ome comanie# e#ecially large organiJation# are turning to technology to hel &ith the initial
#ift through CV#. )f the ob i# for an 94ent OrganiJer o#ition and you fail to mention e4ent# in
your CV then youNre le## liely to mae the cut.
. =riting lots- b+t not saying 3+ch
hile it can be temting to reach for the the#auru# &hen drafting your CV o4er-the-to
#tatement# are a turn-off. Hee it #hort #har and to the oint. ;ecruiter# #hould be able to
under#tand your #ill# and e0erience &ithout getting lo#t in de#crition#.
. $ot tailoring it to each position
, one-#iJe fit# all aroach &ill lead to a one-#iJe fit# none CV. ;ecruiter# from different
organiJation &ill be looing for different #ill and e0erience #o tailoring your CV to their
re/uirement# &ill mae it much more liely that you get an inter4ie&.
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Sou &ant your CV to loo a# good a# o##ible. But trying to do too much to your document i# a
common CV mi#tae. The be#t &ay to do thi# i# to ee the formatting clean and #imle u#ing a
traditional font #uch a# ,rial. That &ay thereN# le## ri# of your CV not formatting roerly on a
recruiterN# #creen. )t al#o mean# that it &ill be ea#y to read.
1@. Incl+ing yo+r referees
ThereN# no need to ut your referee# on your CV a# it u#t tae# u reciou# #ace on you CV
that can be better u#ed li#ting your #ill# and e0erience. )f a recruiter &ant# the#e detail# theyNll
a# you directly.
1. $ot incl+ing a personal profile
Thi# #hould be a #hort #ummary "robably 3 to = #entence#$ that outline# the tye of ob you are
looing for and &hy you are intere#ted in that articular role. )tN# a great oortunity to cature a
recruiterN# intere#t and introduce the document a# a &hole.
).0 (actors to &e 4onsidered 3hile :reparing 4.5"
, ;e#ume doe# #tate e4erything that your future emloyer need# to no& about you but it
cannot beat the fle0ibility of a &ell-crafted co4er letter.
Eo& that &e no& the ba#ic comonent# of a co4er letter it &ill hel to li#t do&n the element#
of an effecti4e Co4er %etter:
• Cu#tomiJe your co4er letter for each ob alication.
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• ,ddre## the letter to a real er#on &here4er o##ible. atch the #elling of the name and
mae #ure you get hi#Aher ob title right. )f you are not #ure of the #e0 of the er#on it i# #afer to
#tic to the traditional 7ear +irAMadam.
• Oen &ith an intere#ting #entence K #omething #ure to grab the reader5# attention. Sour
aim i# to get the er#on to continue reading. 6ro#ecti4e emloyer# u#ually ha4e a &hole load of
re#ume# and co4er letter# claiming their time. Mae #ure they &ant to #end time on your#U
• +ecify &hy you are contacting the comany - identify the articular ob you are
targeting. 7on5t lea4e the reader gue##ing. ;e#ect the reader5# time.
• Gi4e a #ummary of your /ualification# and e0erience and tell them &hy you are right
for the ob. ,4oid reeating the information in the re#ume. *#e different &ord# and hra#e#
e0re## the information in a &ay that gi4e# them a comlete icture of you and &hy they ought
to hire you. 7on5t forget to #ay &hat i# in it for them if they decide to tae you onU
• 7i#lay #ome no&ledge of the organiJation K #li it in &hen you are telling them &hy
you &ill be good for them. %et them no& you54e done your home&or.
• 9nd &ith a #ecific action re/ue#t K ,# for a er#onal inter4ie&. Mention that you5ll
follo& u and #ound o#iti4e that you e0ect them to call you.
,l#o remember:
• Hee your 4oice o#iti4e and enthu#ia#tic &ithout going OTT.
• Be olite and courteou# and at the #ame time friendly. )f in doubt imagine you are
&riting a letter to a friend or a##ume that you are #aying all thi# face-to-face. )t &ill then be ea#y
for you to frame your #entence# aroriately.
• *#e action &ord# and /uantify your achie4ement# &hen you mention them.
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• *#e #imle language that i# ea#y to under#tand. Sou don5t &ant the reader ya&ning in the
fir#t aragrah.
• 7on5t u#e argon or acronym#. Sou ha4e to a##ume that the reader ha# no idea &hat you
are taling about.
• Hee the letter #hortI let it fit into one age.
• 7on5t cram e4erything into one aragrah #lit the letter into multile aragrah#. %et
there be a lot of &hite #ace. )f in doubt loo at your document &ith ne& eye#I loo at it a# if
you are reading it for the fir#t time. ill the loo of the letter be lea#ing to your eyeR
• +ellchec. 6roofread. Then get it checed again by #omeone good &ith the language
#omeone &ho i# not a machineU
• *#e the #ame ind of aer a# that of the re#ume. %et it be of good /uality.
• +ign the letter in blue or blac in.
Other thing# a co4er letter can do -
• )f you ha4e had brea# in your career thi# i# the lace to e0lain it.
• )f you ha4e been let go tae thi# oortunity to e0lain &hy. Be hone#t.
• Thi# i# the lace &here your er#onality can come #hining through. +ho& them your
o#iti4ity enthu#ia#m and attitude.
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Chapter:02
1.) 4ontent of a Long (ormal ;eport"
Formal reort# are di4ided into many art# to mae information comrehen#ible and acce##ible.
,lthough there are many different ind# of formal reort# the only di#tinction to mae i# the
different method# to lace the information on the age ",6, M%,$ and #ome otional e0tra
comonent# for long formal reort#. Sou &ill #ee the be#t comonent# of bu#ine## formal reort#
belo& and al#o #e4eral different #amle# of each art that &ill a##i#t you in the rogre## of your
reort.
7i4iding the entire elementI into three categorie#- front matter body matter and bac matter-
no& &e de#cribe each detail#:
'ront Matter:
The art# of # formal reort that aear before the body are no&n a# the front matter. ,lthough
front matter i# lace# before the body #ome of it# art# #uch a# table of content# li#t of
illu#tration and #yno#i# are reared only after the te0t i# comleted.
Coer: ;eort Co4er 6age i# the fir#t age of a document and it di#lay# it# title. )t i# a
age that tell# reader main information about the document: &hat it i# about &ho &rote
it &hen etc. The format &ill 4ary deending on the uro#e and the audience but you
u#ually &ill &ant to include the author file name file 4er#ion and the date.
&'a(p)e of a cover pa"e*
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Title "age:
The title age ro4ide# the audience &ith the:
• Eame of the reort
o Thi# #hould aear 2 inche# from the to margin in uerca#e letter#.
• Eame title and organiJation of the indi4idual recei4ing the reort
o Tye 6reared for on one line follo&ed by t&o #earate line# that ro4ide the
recei4ing organiJation5# name and then the city and #tate. +ome reort# may include an
additional line that re#ent# the name of a #ecific er#on.
• Eame of the author and any nece##ary identifying information
o
Tye reared by on one line follo&ed by the name"#$ of the author"#$ and their organiJation all on #earate line#.
• 7ate of #ubmi##ion
o Thi# date may differ from the date the reort &a# &ritten. )t #hould aear 2
inche# abo4e the bottom margin.
The item# on the title age #hould be e/ually #aced aart from each other.
,n inde0 i# a u#eful communication techni/ue u#ed &hen your &riting i# too long for your
reader# to #im through /uicly. ,n inde0 gi4e# your reader# a /uic ath to certain &ord# or
hra#e# that are ea#ily acce##ible. hen creating an inde0 for a rofe##ional document identify
the ind of information that your reader# &ill &ant to locate. Thi# may al#o re/uire you to loo
u &ord# that mean the #ame thing. Thi# &or i# comared to that of #earch /uerie# online.
The#e #earch /uerie# ro4ide re#ult# for a number of #earch able &ord#. For e0amle if t&o
eole from different bacground# are looing in the inde0 for an an#&er you mu#t tae into
account that the eole may be looing under different &ord#. )nde0e# need to tae into account
it# reader# and the &ord# choice# they may be looing for.
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7e#to ubli#hing rogram# al#o can hel you create an inde0 by maing a alhabetiJed li#t of
&ord# u#ed throughout your ublication. From the#e li#t# you can #ee commonly u#ed &ord# and
ro4ide other &ord# alternati4e# that your reader may be #earching for.
etter of Trans3ittal:
, letter of tran#mittal announce# the reort toic to the reciient"#$.
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)f alicable the fir#t aragrah #hould identify &ho authoriJed the reort and &hy the
reort i# #ignificant. 6ro4ide the uro#e of the reort in the fir#t aragrah a# &ell. The ne0t
aragrah #hould briefly identify categoriJe and de#cribe the rimary and #econdary
re#earch of the reort. *#e the concluding aragrah to offer to di#cu## the reortI it i# al#o
cu#tomary to conclude by thaning the reader for their time and con#ideration.
The letter of tran#mittal #hould be formatted a# a bu#ine## letter . +ome reort &riter# refer
to #end a memo of tran#mittal in#tead.
hen con#idering your audience for the letter or memo of tran#mittal mae #ure that you
u#e a le4el of formality aroriate for your relation#hi &ith the reader. hile all letter#
#hould contain rofe##ional and re#ectful language a letter to #omeone you do not no&
#hould ay clo#er attention to the formality of the &ord choice and tone.
Table of Contents:
The table of content# age feature# the heading# and #econdary heading# of the reort and
their age number# enabling audience member# to /uicly locate #ecific art# of the reort.
%eader# "i.e. #aced or un#aced dot#$ are u#ed to guide the readerN# eye from the heading# to
their age number#.
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imortance of the &or you5re introducing. )f you are &riting a fore&ord for a ne& edition of a
boo it5# common to tal about &hat5# different in the current edition. )f you5re lucy enough to
be &riting a fore&ord for a re-relea#ed cla##ic you could di#cu## the hi#torical imact of the
boo. O4erall there are no hard and fa#t rule# about fore&ord# #o there5# room to be creati4e and
ha4e funU
reface:
On the other hand if you5re &riting a reface it5# for your o&n boo. , reface &hich i#
included in the front matter of a boo i# your chance to #ea directly to your reader# about &hy
you &rote the boo &hat it5# about and &hy it5# imortant. Many boo# don5t re/uire one
e#ecially &or# of fiction but if you5re &ondering ho& to &rite a reface here5# an o4er4ie&.
,# it i# an introduction to a boo a reface #hould include information about the boo. Con#ider
including a fe& or all of the follo&ing idea#:
• 7i#cu## ho& the boo came about. hy did you &rite itR hy did you choo#e the
articular #ubectR hat &a# your moti4ationR Sou could al#o di#cu## &hat your
in#iration &a# "e#ecially if it i# a &or of fiction$.
• Gi4e a brief de#crition of the boo the main character# or theme#. Gi4e u#t enough to
get the reader intere#ted in reading moreI don5t gi4e anything a&ay.
• +tate the uro#e of the boo e#ecially if the &or i# non-fiction. For e0amle if your
boo i# intended to educate the reader about famou# ,frican #cienti#t# in the
2>th century you may &ant to #tate thi# in the reface. Sou could al#o de#cribe &hat the
reader can hoe to learn by reading the boo.
•
7e#cribe the ourney of &riting the boo&hat you learned ho& you felt and anyin#ight# into real life #ituation# gained through the &riting. Sou may al#o &ant to
include ho& you54e changed a# an author or a# a er#on during the roce##.
• Tal about any roblem# that came u during the &riting and ho& you dealt &ith the#e
trial# and tribulation#.
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• )f it i# a non-fiction boo di#cu## your re#earch roce##. Tal about your #ource#. hy
are they uni/ueR hy i# thi# articular biograhy of Ei0on for e0amle #ecial
comared to other#R
• )nclude acno&ledgement#. Than the eole &ho &ere in#trumental in the &riting of
your boo. 7eending on the le4el of formality of the &riting the#e could range from
colleague# to editor# to family member#.
• Tal about ho& long it too you to &rite the boo if it5# rele4ant. For e0amle if you54e
been re#earching Ei0on and &riting the boo for 1> year# you may &ant to mention
thi# fact to gi4e the reader an idea of the thought and effort you ut into the roect.
• )nclude any #ugge#tion# about ho& to read the boo if there i# a #ecial #tructure.
)oy !f The 3atter:
EGec+tie #+33ary:
,n e0ecuti4e #ummary re#ent# an o4er4ie& of the reort that can be u#ed a# a time-#a4ing
de4ice by reciient# &ho do not ha4e time to read the entire reort.
The e0ecuti4e #ummary #hould include a:
• +ummary of uro#e
• O4er4ie& of ey finding#
• )dentification of conclu#ion#
• O4er4ie& of recommendation#
To begin tye '9
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,n e0ecuti4e #ummary i# u#ually ten ercent of the length of the reort. For e0amle a ten-
age reort #hould offer a one-age #ummary. , 1>>-age reort #hould feature a #ummary
that i# aro0imately ten age#.
Thi# i# a GOO7 e0amle of an e0ecuti4e #ummary from a mareting reort.
Executive Summar!:
94ery time a bu#ine## or con#umer
urcha#e# roduct# or #er4ice# they di#lay
form# of buyer beha4ior that are
influenced by many factor#. The follo&ing
reort loo# at the fa#t food indu#try and
&ill analy#e# four Mc7onald#N ey
roduct# and #er4ice#. )t highlight# &hat
tye of con#umer buying or a bu#ine##
buying beha4ior i# di#layed in the
urcha#e of a roduct or #er4ice and
e0lain# &hy each beha4ior may occur.
Thi# enable# a conclu#ion to be dra&n
from alying theory to reality. ,lthough a
full comrehen#ion of buying beha4ior i#
imo##ible #ince e4eryone i# an
indi4idual it i# u#eful to reflect on
common beha4ior# and attemt to di4ide
beha4ior# in tye# and #tage#. 94en
Mc7onald# a leader in mareting cannot
al&ay# redict con#umer beha4ior.
"ac#ground to
ro$lem:
;eortN# aim#
Outline# &hat
information the
reort deal# &ith but
F,)%+ to ro4ide a
#ummary of the
re#ult# gained
conclu#ion# dra&n
and
recommendation#
made. The#e are the
function# of an
e0ecuti4e #ummary
and are ab#ent in thi#
e0amle.
The information in
thi# e0ecuti4e
#ummary i# 4ague
rather than
#ummariJing &hat
the reort found.
0
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Intro+ction:
• )ac/gro+n
7e#cribe e4ent# leading u to the roblem or need.
Many reort &riter# mae the mi#tae of gi4ing too much bacground. )nclude only the
information needed to ut the reort in er#ecti4e. )f e0laining the rea#on# for the
reort a total hi#tory i# rarely needed. Focu# on tho#e condition# that ha4e influenced the
uro#e and de#ign of the reort. )f you do ha4e to include a lot of material you #hould
robably ha4e a #earate #ection on bacground.
• "roble3 !r "+rpose
90lain the reort toic and #ecify the roblem or need that moti4ated the reort.
• #ignificance
Tell &hy the toic i# imortant. Sou may &i#h to /uote e0ert# or cite neaer#
ournal# boo# and other #econdary #ource# to e#tabli#h the imortance of the toic.
• #cope
8ere you define the toic reci#ely and re4eal any a##umtion# you ha4e made affecting
the direction or boundarie# of your in4e#tigation. )f there are con#traint# or difficultie#
that limit the #tudy in #ome &ay #ay &hat they are. By doing #o you &ill hel fore#tall
critici#m# that you didnNt co4er the area roerly.
• Metho
)f your finding# are ba#ed on a /ue#tionnaire or #ur4ey of #ome #ort outline the #te# you
too. ;eort# &ith a hea4y #cientific emha#i# often include an e0lanation of the
technical roce##e# u#ed in the in4e#tigation. The roce## of information-gathering i#
e#ecially rele4ant &hen the data i# '#oft(that i# oen to di#ute. ,gain if the
e0lanation i# lengthy con#ider utting it a# a #earate #ection.
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• )oy 8finings an isc+ssion9
o 7i#cu## analy#e interret and e4aluate the re#earch finding# or #olution to the
initial roblem
o +ho& the e4idence that u#tify your conclu#ion#o Contain clear heading# that e0lain each maor #ection.
o 8eading# may be functional or taling.
Thi# i# the large#t #ection in mo#t formal reort# and di#cu##e# the detail# of your in4e#tigation
the fact# on &hich you ha4e ba#ed your conclu#ion# or recommendation#.
)n choo#ing the be#t arrangement for finding# remember that the mo#t effecti4e order i# the one
that mo#t ea#ily lead# the reader to the conclu#ion# or recommendation#. ,# &ith informal
reort# you can arrange finding# by category or toic by geograhic or chronological order or by order of imortance.
8o& many #ub#ection# #hould a reort ha4eR )tN# a matter of udgment. 7onNt ha4e #o many that
the #ection i# more lie a long #hoing li#t than a di#cu##ion. On the other hand donNt ha4e #o
fe& that thereN# a thicet of information in each one.
Concl+sions anFor Reco33enation
o Tell &hat the finding# mean
o %ong reort#ummary of finding#
o 94ol4e from the finding# and conclu#ion#
o Eo ne& information
o ;e/uire an aroriate introductory #entence
o Eumber them and hra#e each a# a command
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o )f there are #e4eral recommendation# or conclu#ion# #earate them in a li#t or in
#ub#ection#.
)ac/ Matter:
Bac Matter i# an imortant art of a rofe##ional bu#ine## document and any other long
document. )t may contain one or more of the follo&ing: aendice# bibliograhy &or# cited
reference li#t end note# glo##ary li#t of #ymbol# or indice#. The#e element# are u#ed for citing
#ource# gi4ing definition# to uncommon &ord# and gi4ing the reader a li#t of toic# and &here
they are in the document. ,ll may not be read by e4ery reader but they are #till imortant art#
to include. Bac Matter i# for the reader that &ant# to no& more. Sou may decide to add more
or le## to a document deending on the #ituation.
8o& bac matter #trengthen# a document:
• Guide# reader# to the information they need
• 90and# on the information in the document
• %ead# reader# to other document# on the toic
AppeniGes:
,endi0e# are u#ed to gi4e more detailed information about a #ecific toic that &a# not
included in the main body of the aer. ,endice# are for gi4ing e0tra information to your
reader that doe#n5t need to be in the main body of the document. Thi# i# not nece##ary
information but #ome reader# may find it intere#ting or u#eful deending on their rofe##ion or
conte0t for reading your reort. )n the body of the document# there &ill be a reference that &ill
lead intere#ted reader# to the added information. ,endice# can al#o be an ea#y &ay to find
reference material# in a more direct fa#hion. , #erie# of title# that corre#ond to the reference# inthe body are li#ted at the bac of the document. Other u#e# of an aendi0 #ometime#
accomanie# a figure located the aer. ,l#o aendice# may contain calculation# u#ed for
deri4ation# gi4en in the body of the document.
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The aendi0 #hould be gi4en it# o&n #ection in a document and #hould be labeled ,endi0
at the to. 9ach aendi0 #hould be included in the table of content#. )f there are multile
aendice# they #hould be arranged in #uch a &ay that they corre#ond &ith the order they
aear in the te0t of the aer. 9ach ne& aendi0 #hould #tart on a ne& age. The aendice#
#hould al#o be labeled in a &ay that #ho order. For e0amle they can be labeled: ,endi0 ,
,endi0 B ,endi0 C or ,endi0 ) ,endi0 )) ,endi0 ))) al#o ,rabic numeral# are
accetable. Thi# &ay &hen finding information it #hould be ea#y to na4igate from the body of
the aer to the aendi0 and 4ice 4er#a.
90amle of &hat can be found in an aendi0:
• Calculation#
• 7ata analy#i#
• Grah#
• Figure#
• 6hotograh#
• Ma#
• +ur4ey#
• 6er#onal reflection
• )nter4ie
IneG:
,n inde0 i# a u#eful communication techni/ue u#ed &hen your &riting i# too long for your
reader# to #im through /uicly. ,n inde0 gi4e# your reader# a /uic ath to certain &ord# or
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hra#e# that are ea#ily acce##ible. hen creating an inde0 for a rofe##ional document identify
the ind of information that your reader# &ill &ant to locate. Thi# may al#o re/uire you to loo
u &ord# that mean the #ame thing. Thi# &or i# comared to that of #earch /uerie# online.
The#e #earch /uerie# ro4ide re#ult# for a number of #earch able &ord#. For e0amle if t&o
eole from different bacground# are looing in the inde0 for an an#&er you mu#t tae into
account that the eole may be looing under different &ord#. )nde0e# need to tae into account
it# reader# and the &ord# choice# they may be looing for.
7e#to ubli#hing rogram# al#o can hel you create an inde0 by maing a alhabetiJed li#t of
&ord# u#ed throughout your ublication. From the#e li#t# you can #ee commonly u#ed &ord# and
ro4ide other &ord# alternati4e# that your reader may be #earching for.
&lossary:
)n &riting e#ecially rofe##ional document# you &ill be u#ing &ord# that are unfamiliar &ith
your reader. )f an unfamiliar &ord in your te0t i# u#ed a minimal amount of time# you can
de#cribe the meaning right ne0t to the u#age. hen you u#e unfamiliar &ord# throughout the
entire te0t you mu#t lace a definition in the glo##ary becau#e it can get /uite reetitiou# to
continue to #tate the definition throughout the entire te0t. )n rofe##ion# ie: the #cience# your
reader# may not under#tand the definition to fancy #cientific term#. *#ing a glo##ary enable# you
to ro4ide a definition that reader# can ea#ily locate if they need to.
)ibliography:
Bibliograhie# are u#ed to reference the #ource# u#ed in document. They are found at the end of
any document. ,ny reference u#ed in the document #hould be documented in the bibliograhy.
They are &ritten in the form of a li#t #ome being numbered &hile other# are in alhabetical
order. Thi# allo reader# to loo u more information on the toic and #ho that the
information u#ed i# credible. ,ll tye# of &or can be in a bibliograhy including: &eb#ite#
boo# article# magaJine neaer# #eeche# inter4ie 4ideo# blog# and many more.
/
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There are many different format# that can be u#ed &hen creating a bibliograhy. One of the mo#t
common #tyle# u#ed in #cientific document# i# ,6, &hich i# di#cu##ed later on thi# age.
8o&e4er all documentation #tyle# re/uire #ome of the #ame information. Bibliograhy citation#
#hould include:
• ,uthor
• Title
• 6ubli#her
• 7ate of ublication
Citation# can be ea#ily in#erted into document# &ith the reference tool included in Micro#oft
ord and many other &ord roce##or#. Thi# tool allo you to in#ert information about a #ource
into a #imle form and in#ert a bibliograhy. The tool &ill automatically format the information
according to the #tyle cho#en by the u#er.
References:
htt:AA&&&.niobfinder.co.uAad4iceAc4#-and-alication#A&hat-i#-a-c4A
htt:AA&&&.bu#ine##dictionary.comAdefinitionAcurriculum-4itae.html
htt:AA&&&.inter4ie&-#ill#.co.uAfree-informationA#ucce##ful-c4-&ritingAdifferent-tye#-of-
c4#.a#0
0+
http://www.nijobfinder.co.uk/advice/cvs-and-applications/what-is-a-cv/http://www.businessdictionary.com/definition/curriculum-vitae.htmlhttp://www.interview-skills.co.uk/free-information/successful-cv-writing/different-types-of-cvs.aspxhttp://www.interview-skills.co.uk/free-information/successful-cv-writing/different-types-of-cvs.aspxhttp://www.nijobfinder.co.uk/advice/cvs-and-applications/what-is-a-cv/http://www.businessdictionary.com/definition/curriculum-vitae.htmlhttp://www.interview-skills.co.uk/free-information/successful-cv-writing/different-types-of-cvs.aspxhttp://www.interview-skills.co.uk/free-information/successful-cv-writing/different-types-of-cvs.aspx
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htt:AA&ritingcommon#.orgAoen-te0tAgenre#Abu#ine##-rofe##ional-&ritingAbu#ine##-&riting-in-
actionAreortA1>2-front-matter-comonent#
htt:AAunilearning.uo&.edu.auAreortA=bi1.html
http://writingcommons.org/open-text/genres/business-professional-writing/business-writing-in-action/report/1027-front-matter-componentshttp://writingcommons.org/open-text/genres/business-professional-writing/business-writing-in-action/report/1027-front-matter-componentshttp://unilearning.uow.edu.au/report/4bi1.htmlhttp://writingcommons.org/open-text/genres/business-professional-writing/business-writing-in-action/report/1027-front-matter-componentshttp://writingcommons.org/open-text/genres/business-professional-writing/business-writing-in-action/report/1027-front-matter-componentshttp://unilearning.uow.edu.au/report/4bi1.html