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Candidate Brief: Associate Director of Transformation Information for the post of: Associate Director of Transformation
Candidate Brief: Associate Director of Transformation
Information for the post of:
Associate Director of Transformation
Candidate Brief: Associate Director of Transformation
Contents
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Job Description
Person Specification
Application Process
Candidate Brief: Associate Director of Transformation
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Candidate Brief: Associate Director of Transformation
Job Description
Job Title Associate Director of Transformation
Band: 8d
Hours: 37.5
Responsible to: Executive Director
Responsible for: Transformation Programme Managers and Data Analysts
Budget: TBC
Base: Medway Maritime Hospital
Key working relationships Internal External
Programme and Change Management Office staff Senior Directorate Teams Chief Executive, Executive Group and Trust Board Patient Groups Trade Unions
Monitor Department of Health NHS England (Kent and Medway Area Team) Local Authority Partners Health regulators and inspectorates Clinical Commissioning Group colleagues, clinicians and commissioning teams NHS IQ Other NHS and Foundation Trusts Patients and Carers
Job Summary: Background The post has been established as part of the new integrated PMO which will oversee all major Trust change programmes which are clearly aligned to the Trust’s five Strategic Objectives. This PMO will be accountable to a Strategic Delivery Board and reports progress on strategic programme delivery to the Trust Board. The governing body of the integrated PMO will be the Strategic Delivery Board which will have oversight of the delivery of all the Trust’s programmes and projects.
It will provide an appropriate forum for the Trust to engage with stakeholder partners on the delivery of strategic programmes and projects.
It will ensure that projects remain clearly aligned to the delivery of the Trust’s five strategic objectives and that clear and robust governance arrangements are in place for these projects.
It will review and consider the key risks to delivery of projects and the identified mitigating actions.
It will be responsible for reporting into the Board on the overall progress on key projects.
Candidate Brief: Associate Director of Transformation
The PMO will integrate the existing Clinical (QIP) and cost saving programmes and align other Trust projects and programmes, including the emerging Clinical Transformation programme. The core delivery team for the integrated Programme Management Office (PMO) will be:
The Associate Director of Transformation
4 Transformation Programme Managers
Dedicated finance, HR and IT support
Dedicated engagement support
2-3 data analysts This team will link in with directorate/clinical leads and plan owners. The Associate Director of Transformation will:
Manage the PMO.
Assist Transformation Programme Managers to deliver actions on time.
Manage project interdependencies.
Track, highlight and resolve programme issues and risks.
Manage sponsorship and support for the programme.
Project manage completion of all relevant PMO documentation.
Report on progress and issues to the Strategic Delivery Board. Job Purpose The post will be responsible for and will support Programme Management, Project Management and associated Performance Management processes and outputs to implement business change plans. In this way, the post holder orchestrates development, implementation and monitoring of corporate strategy through line management of the PMO, actively supporting and working with individual directors and management teams on the development of their change plans and cross-functional corporate change programmes and the planning, execution and performance management of these.
An overview of the governance arrangements for the Clinical (QIP) programme is shown below, with the Clinical (QIP) Programme Director (and team) managing all underlying programmes and projects with input from finance, clinical, HR and communications, as required. The Clinical (QIP) Programme Director reports directly into a Steering Group, which is overseen by the Medical Director.
Candidate Brief: Associate Director of Transformation
The responsibilities and membership of this Steering Group are set out below:
Responsibilities Main Responsibilities / key result areas
1. The post holder is responsible for supporting patient and client care through:
a. Providing specialised advice to the executive team and senior managers on programme management and project management and associated performance management to develop the strategic direction of the Trust and its implementation, specifically in regard to the constituent change programmes that comprise the Trust’s Clinical Transformation Programme and annual Service Plan and Budget;
Candidate Brief: Associate Director of Transformation
b. Preparing and maintaining the component change programmes which comprise the overall Trust transformation programme to develop and enhance the range of services and level of care provided by the Trust as a whole to patients. This includes orchestrating the annual scoping and budget setting process for these programmes to define the funded project portfolio;
c. Advising executive Senior Responsible Owners, programme boards and the wider senior management group on progress and any potential issues that may adversely affect the change programmes or threaten their delivery;
d. Line management of all the specialist professional staff within the PMO to ensure that projects and business changes in corporate programmes and action plans deliver enhanced service and care to patients and business benefits;
e. Ensuring that the requirements of Clinical Governance and the NHS Core and Developmental Standards For Better Health are reflected in service and programme plans and progress performance managed on an ongoing basis.
2. Developing and implementing policy and service improvement by:
a. Designing, documenting and implementing the programme management processes and
policies for implementation across the Trust in the context of NHS requirements;
b. Working with executive Senior Responsible Owners, organise and lead regular programme
boards and workshops involving Trust executives, other senior managers and staff and those
from wider NHS/stakeholder groups where appropriate (e.g. commissioners and patients
representatives);
c. Preparing and maintaining programme and other change plans and Master Project Schedule
to execute the strategic direction of the Trust and co-ordinate change and service
improvement activities across it in alignment with resource availability and project
dependency, ensuring each programme element (project and business change):
i. Is adequately described and documented to include unambiguous statements on
what will be delivered;
ii. Is communicated to those who need or wish to know about it;
iii. Has a structure and management organisation around it that will lead to success.
d. Development of change programme Business Cases;
e. Design, develop and operate the risk management, issue management, interdependency
management and other processes for change programmes in accordance with LAS policies,
instigate mitigation plans and actions to remove or minimise the impact of risks and issues
arising and inform Senior Responsible Owners, programme boards, the executive team and
Trust Board of material risks or issues that they should know about;
f. Design, develop and operate performance management processes in regard to the progress,
quality and costs of change programmes, informing Senior Responsible Owners, programme
boards, Executive and Trust Board of material deviations/matters they should know about;
g. Lead responsibility for stakeholder engagement, in one to one and group situations, to
obtain buy-in so as to address resistance and barriers to change, including the holding of
consultation events for staff, patients, the public or other;
h. Monitoring events, both internal and external, that may cause the Trust to adjust its change
programmes and ensure programme elements are effectively co-ordinated with each other;
i. Contribute to the change programme evaluation audits and reviews liaising with the Audit
Commission, Internal Auditors and the Governance Unit;
j. Designing, documenting and implementing the project management processes and policies
for implementation across the Trust in the context of NHS requirements;
Candidate Brief: Associate Director of Transformation
k. Leading PMO involvement in construction and maintenance of change programmes’ Master
Project Schedule, identifying and establishing interaction between projects and seeking the
necessary co-operation to ensure effective implementation (including identification of
resource constraints and the need for prioritisation);
l. Working with executive Senior Responsible Owners, organise and lead regular project
boards and workshops involving Trust executives, other senior managers and staff and those
from wider NHS;
m. Ensuring that change programme projects meet the funding, project initiation and closure
requirements specified in the authorities to proceed so that benefits can be tracked from
project creation to realisation, maintaining a register for all change programme projects of
the nature and location of documentation required for audit purposes;
n. Pro-actively leading or supporting projects boards, project managers and management in
their delivery of projects/initiatives to ensure a consistent approach across change
programmes;
o. Ensuring mechanisms are in place to learn lessons arising from project implementation and
disseminate these to appropriate people in the organisation;
p. Direct the PMO to ensure successful change programme delivery by making a direct link
between the strategic direction of the Trust, the effective control of resources and
management of risks and issues affecting the change programme.
3. Responsible for financial and physical resourcing covering:
a. Orchestrating budget setting for the various different cross-functional change programmes
within the Trust with scoping undertaken and budget plans prepared for approval on an
annual basis
b. Managing resources within agreed financial budgets for Planning and PMO, taking corrective
action where necessary;
c. Authorisation of purchases, financial payments and expenses for PMO staff from authorised
budgets;
4. Line management of the Programme and Change Management Office staff and support to other
LAS staff including:
a. Direct line management of the specialist professional staff in the PMO for PMO deliverables;
b. Promotion and development of positive working relationships with all staff, providing
direction and ensuring through staff appraisals and regular review discussions that staff
maintain professional standards through Personal Development Plans and Continuous
Professional Development receiving appropriate training to maintain their professional
career development.
c. Ensuring that staff operate in a safe working environment and that responsibilities regarding
Health and Safety legislation are fulfilled;
d. Providing professional supervision of PMO staff by operating performance, disciplinary and
other Trust policies;
e. The recruitment and selection of PMO staff according to Trust policies and providing
specialist support to recruitment activity in other departments for staff involved in change
management;
f. Building capability and capacity in change management through mentoring those in other
departments and working closely with Learning and Development department.
Candidate Brief: Associate Director of Transformation
5. Management of Trust information with regard to:
a. Development and operation of information systems used by Senior Responsible Owners,
programme boards, Executive and Trust Board as the primary tools for reviewing delivery of
the Trust-wide change programmes;
b. Development and management of information systems relating to programme and project
documentation;
c. Development and ongoing operation of the information system used by the Senior
Management Group to manage progress in delivering the Strategic, programme and other
change plans e.g. Benefits Realisation;
Candidate Brief: Associate Director of Transformation
Person Specification
Category Criteria How Assessed
Education and Experience
Educated to masters level or equivalent in business programme/project management or similar
A
Extensive specialist knowledge, expertise and experience, acquired through advanced professional training put into practical effect over a significant period of time, programme management, project management and performance management (including or with a good working knowledge of Managing Successful Programmes, PRINCE2 and Benefits Realisation).
A+I
Senior management experience in a service or healthcare delivery organisation.
A
Experience of exceptional information and budgetary management (e.g. setting/managing multiple budgets) in a multi-disciplinary environment.
A+I
Experience of interpretation of highly complex sets of business data (e.g. analysis of performance data towards improvement through service redesign).
A+I
Experience of delivering highly complex performance and other reports and messages to a diverse range of people in ways suited to the audience in one to one and group situations. This includes contexts where there is antagonism and significant resistance to the messages conveyed such as in discussions or consultations (e.g. with managers, clinicians, staff, patients or commissioners) about contentious business changes, so as to address barriers to acceptance and change with the aim of influencing people to obtain buy-in.
A+I
Demonstration of business environment awareness and analysis (patients/ customers, NHS/commissioners, Government, competitive health market, London social and economic landscape) with a flair for creative strategy and change programme development proposals.
A+I
A proven track record of significant experience and successful outcomes at a senior level in managing and delivering programme management, project management and associated performance management, including having designed and organised organisation wide programme management and project management processes.
A+I
Significant experience of documenting processes using process mapping, process improvement and change management within, programme management, project management and service delivery.
A+I
A track record of success in planning and delivering major organisational change.
A+I
Experience as a senior manager working cross-functionally, cross-organisationally with people at an executive (director/chief executive) level in a strategic role.
A+I
Candidate Brief: Associate Director of Transformation
Significant experience supported by training of recruiting and managing professional staff in line and virtual teams over a period of time including mentoring and continuous professional development.
A+I
Experience of negotiations/consultations within/across organisations (ideally involving staff, commissioners, the public and equality impact assessments).
A+I
Knowledge, Skills and Abilities
High level of interpersonal, oral, presentation and written communication skills with the ability to persuade and influence others at all levels in the service, demonstrating political and diplomatic skills and awareness of organisational culture, the sensitive, confidential or controversial nature of material and the tactful and appropriate use of it.
A+I
Developed ability to listen and take input from others, amending stance appropriately.
I
Ability to analyse, interpret and make judgements in relation to substantial amounts of complex data so as to make reasoned, logical deductions and plans
I
Ability to plan workload considering conflicting priorities and deadlines. I
Highly computer literate, possessing standard keyboard skills with experience and competence in the use of MS Office applications, particularly Word, Excel, PowerPoint, MS Project and Visio to analyse data and prepare professional documents.
A+I
Knowledge of looking at the effective and efficient deployment of resources using a range of techniques.
A+I
Experience of creative problem solving. A+I
Strong numeric skills, with proven ability to receive, analyse and interpret complex information such as material requiring strong numerical and verbal critical reasoning ability where the ability to think strategically, logically and clearly and to take rational decisions and decisive action under pressure is necessary, analysing problems, generating solutions and influencing others to secure agreement.
A+I
Highly developed persuasive, influencing and negotiating skills. I
Ability to lead and manage the motivation, conduct, performance and activities of other people.
I
Ability to understand, interpret and implement guidance. T
Ability to work effectively in multi-disciplinary/multi-agency groups. I
Results oriented, highly self-motivated and dynamic self-starter with a pro-active, flexible and adaptable approach.
I
Positive attitude towards learning and development, demonstrated by a record of consistent personal, career and continuing professional development.
A
Candidate Brief: Associate Director of Transformation
Application Process
Please visit our dedicated Recruitment Microsite www.acertus.co.uk/transformingmedway Application is via CV and concise supporting statement to be submitted to Carley Murray at Acertus via: [email protected]. In your application please detail how you meet the requirements of the role as outlined in the job and person specification. Please do not apply via NHS Jobs. If you wish to discuss any aspect of the role, organisation or application process please do not hesitate to contact either Carley Murray or Linda McCue at Acertus on 01730 266208. Following the closing date candidates will be longlisted by Medway Hospital NHS Foundation Trust by scrutiny of their application. Longlisted candidates will be asked to attend a preliminary interview with Acertus. As part of this, candidates will be required to complete an online Occupational Personality Questionnaire (OPQ), feedback will be provided at the preliminary interview. Following this Medway Hospital NHS Foundation Trust will shortlist candidates for final assessment and interview. All candidates are requested to complete an Equal Opportunities Monitoring Form. Appointment will be subject to the receipt of satisfactory references and employment checks. All information will be treated in the strictest confidence.
Timetable
Closing Date for Applications 14th February 2014
Preliminary Interviews with Acertus w/c 24th February 2014 and w/c 3rd March 2014
Final Panel Interview TBC
