ATLAS COPCO
COMPRESSOR TECHNIQUE
Capital Markets Day – Focus on Service
November 17, 2015
Nico Delvaux, Business Area President
AGENDA
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1. Facts in Brief
2. Vacuum Solutions
- Status update
3. Innovation
4. Service
5. Summary
FACTS IN BRIEF
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COMPRESSOR TECHNIQUE
Atlas Copco Capital Markets Day 2015
Global leader
providing innovative
compressed air,
air and gas
treatment and
vacuum solutions for
sustainable
productivity
Profitable growth
with asset light and
agile organization
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COMPRESSOR TECHNIQUE
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Medical gas solutions & air treatment
Compressors &vacuum pumps
Textile
Medical
Wood & paper Food & beverages
Electronics Chemical /petrochemical …and more
Assembly
COMPRESSOR TECHNIQUE
In Brief
Leverage investments in presence and innovation
Grow market share and customer share
Grow the vacuum solutions business
Strengthen service platform and extend service offer
Support organic growth with more acquisitions
Q3 2015
Growth in service
Weak order intake for equipment
Record revenues and operating profit
– Operating margin at 22.8% (22.1)
Orders, revenues and operating margin
0%
5%
10%
15%
20%
25%
30%
0
2 500
5 000
7 500
10 000
12 500
15 000
Q12013
Q22013
Q32013
Q42013
Q12014
Q22014
Q32014
Q42014
Q12015
Q22015
Q32015
Orders received, MSEK Revenues, MSEK
Operating margin, % Adjusted operating margin, %
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ROCE
38%
ORDERS RECEIVED - LOCAL CURRENCY
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100 -3 -6
22 -12 -21
5 +2 +4
29 -1 +2
7 -1 -31
35 0 +2
1 +22 +11September 2015
A Share of orders received, year-to-date, %
B Year-to-date vs. previous year, %
C Last 3 months vs. previous year, %
VACUUM SOLUTIONS
Status update
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Rough
$0.7bn
Process
$0.9bn
Industrial
$1.1bn
Semiconductor
$2.0bn
Thin Film
$0.8bn
Instr’
$0.4bn
R&D
$0.4bn
>1 >10-2 10-2 -10-6 1 -10-6 10-3 -10-6 10-3 -10-10 10-3-10-10
VACUUM SOLUTIONS
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Packaging
(excl. food)
Medical
Central vacuum
Printing &
paper handling
Pick-up &
Conveying
Fine chemicals
Petrochemicals
Pharmaceuticals
Plastics
Food
Beverage
Textile
Paper
Ceramics
Freeze drying
Power
Metal degassing
Automotive
Others
Vacuum
metallurgy
Vacuum
heat technology
Laser technology
Electron tubes
TV tubes
Lamps, bulbs
Industr. leak
detection
TFT-LCD display
MEMS
Crystal growth
Silicon semiconductors
Compound semiconductors
Glass / web /
optical coating
Solar
Data storage
Surface coatings
Display coatings
Mass
spectrometer
Electron
microscope
Metrology
Surface
analysis
Gas analysis
X-ray analysis
MRI & NMR
Sample
preparation
Universities
Other
scientific
research
Space
simulation
National and
government
labs
100
20
0
80
60
40
Sub-S
ecto
r (%
)
Typical operating pressure (mbar)
Sector:
Value:
Total
$6.3bn
Leak
detection
VACUUM SOLUTIONS
Synergies identified Achievements
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Update
Sales and service synergies between vacuum
and compressed air
– Leverage customer relationships of Atlas Copco
and Edwards to supply more compressors and
vacuum systems
– Leverage Atlas Copco’s geographical footprint with
Edwards product offering
Cross-breeding of similar technologies
Cost and efficiency synergies
Grow service offering
Innovation – new products
Strengthened position in semiconductor
Investments in capacity close to customer
Investments in Atlas Copco’s market
organization
Growth in utility vacuum
Strengthened position in industrial vacuum
Accelerated service growth
INNOVATION
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THE STRATEGIC PILLARS FOR PROFITABLE GROWTH
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PeoplePresence Innovation ServiceOperational
excellence
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LIFE CYCLE COST COMPRESSOR / VACUUM INSTALLATION
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Energy cost
Maintenance cost
Investment cost
NEW GA45-75VSD+
Extension of break-trough concept
Industry-leading performance
– Specific Energy Requirement: -50%
– Free Air Delivery: +5%
Very low noise level: 67 d(B)A
Compact and smart design
– Easy service
– Footprint: - 50%
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GHS VSD+ VACUUM PUMPS
Atlas Copco state of the art oil injected screw elements
– Breakthrough efficient variable speed drive vacuum pumps
Superior alternative to the traditional oil injected vane
pumps:
– Reduction in energy consumption – on average 50%
– Silent technology, best in class noise levels
– Clean operation: insignificant oil emissions
– Compact all-in-one package with advanced controls
Game changer in the utility vacuum segment
Patented designs
Extension to higher capacities
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SERVICE
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GLOBAL SERVICE SUPPORT – 24 HOUR OPERATIONS
Pro-active support anywhere at anytime
Energy management & air optimization
Superior solutions to reduce operational
cost and increase up-time
Committed, trained and experienced people
Close, long-term customer relationships
More than 8 600 people in service
“A complete lifecycle offering”
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COMPRESSOR TECHNIQUE SERVICE
Service revenues Organic growth
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0
2
4
6
8
10
12
2011 2012 2013 2014 2015 YTD
Growth % - Service organic
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
0
2 000
4 000
6 000
8 000
10 000
12 000
14 000
16 000
18 000
20 000
2010 2011 2012 2013 2014 Sept. 2015
Service revenues, MSEK Service, share of revenues, %
MAINTENANCE ACTIVITY LIST GA7-37VSD+
A visit B visit – covers A visit activities D visit – covers B visit activities
Overhaul / change drivetrain
Change air filter
Check temperatures & pressures Check cooler condition
Change cubicle filter mats
Change drain
Change oil separator
Change oil filter
Change oil drain
Change MPV
Change thermostatic valve
Oil drain + change
Change cubicle filter mats
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SERVICE EXCELLENCE
Correct Service at the Right Time in an Efficient wayCompressor Technique
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Logistic centers across the world
Voice picking for quality control
Overnight delivery in Service Van
Direct Delivery to customers worldwide
LOGISTICS
Night DeliveryVoice Picking
Direct Delivery
All Service Job information communicated to technician on mobile devices
Connected Navigation for travel optimization
Breakdown jobs communicated through connected navigation
Service job includes activity list and required parts
Complete Service Job reporting, Customer signature, Visit Report once the Service
Job is finished
SERVICE ACTIVITY
BreakdownForward PlanningService JobAllocation
ConnectedNavigation
Service JobExecution
Service JobReporting
PLANNING
Forward Planning for Service Plan
Urgent response to Breakdown
Technician allocation based on competence and travel optimization
BreakdownForward Planning
STRATEGY FOR GROWTH
100%
1 TO 1 RATIO 100%
CU
ST
OM
ER
SH
AR
E Climbing the Service
Ladder
2
PopulationManagement 1
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FROM INFORMATION TO ACTIONS
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Traffic light concept
Traffic lights
Units under direct service
in the last 12 months
Total units available
for direct service
1 to 1 =
Every unit requires at least one service
intervention per year – every machine should
get a minimum of one quote per year
1 to 1 ratio
Not serviced during
the last 12 months
Chargeable service
during the last 12 months
Serviced under contract
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MAXIMUM EQUIPMENT AVAILABILITY
AT MINIMUM TOTAL OPERATING COST
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Hig
hL
ow
High LowLIFE CYCLE COST
MA
CH
INE
AV
AIL
AB
ILIT
Y
SPARE PARTS
AD-HOC
FIXED PRICE
SERVICE PLANS
CONNECTIVITY& OPTIMIZATION
PERIODIC INSPECTION
PARTS FOR MAINTENANCE
MAINTENANCE LABOR
WARRANTY OVERHAUL ECB
INSPECTION PLAN
PARTS PLAN
MAINTENANCE PLAN
EXTENDED WARRANTY+
TOTAL RESPONSIBILITY
SERVICE PLAN - SCOPE OF SUPPLY
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MAINTENANCE-RELATED COSTS – EXAMPLE
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Main
tenance b
y c
usto
mer
Fix
ed p
rice
Pre
ventive M
ain
tenance P
lan
Tota
l R
esponsib
ility
Pla
n
0
50 000
100 000
150 000
200 000
250 000
300 000
350 000
400 000
MBC FP PM TR
Customer labor
Parts supply
Product price
THE VERY FIRST CONFUSING CUSTOMER PICTURE
MAINTENANCE-RELATED COSTS – EXAMPLE
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0
50 000
100 000
150 000
200 000
250 000
300 000
350 000
400 000
MBC FP PM TR
Customer labor
Parts supply
Product price
IS IT AN APPLES-TO-APPLES COMPARISON?
Production loss
Repair risk
Overhauls
Extra energy
Management
Execution
Parts supply
Product price
MAINTENANCE-RELATED COSTS – EXAMPLE
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0
50 000
100 000
150 000
200 000
250 000
300 000
350 000
400 000
MBC FP PM TR
CONNECTIVITY: SMARTLINK
Atlas Copco Capital Markets Day 2015
Service on time
SMS/E-mail warnings
Energy consumptionanalysis
Customer Benefits Product Development
Running conditions and machine behavior identifies areas for product improvement
Operational Efficiency
Service visits planned on actual running hours
Pro-active service response towards customers
Maximum Productivity
Minimum Operating Cost
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SUMMARY
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SUMMARY
Leverage investments in presence and innovation
Grow market share and customer share
Grow the vacuum solutions business
Strengthen the service platform and extend the
service offer
Support organic growth with acquisitions
The organization is strong and “fit for more”
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Compressor Technique
COMMITTED TO
SUSTAINABLE PRODUCTIVITY.
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