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Page 1 Atlas Project Stanford Enterprise Asset Management (eAM) Atlas Users Group Meeting October 22, 2012
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Atlas Project Stanford Enterprise Asset Management (eAM)
Atlas Users Group Meeting October 22, 2012
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Agenda
“Re”-Introductions Project Overview Project Update Phase 2 Rollout What Does Release Approach Mean for You? A Sneak Peak at a Form in Progress Communication and Training It’s time to get involved! Next steps and Open Discussion
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Project Overview
• Goal: – Implement Next Generation Work Order & Billing System
• Replace ITS ordering and billing systems with new systems • Ordering Portal: Process Management Group (PMG) • Oracle E-Business Suite: Enterprise Asset Management, Inventory
Management, Property Management, Grants, etc. – Improve and simplify the ordering experience
• Provide Web forms resulting in well-formed order – Process improvements
• Integrate with other ITS systems such as SIPdb, the Phone number assignment system
• Leverage data from existing systems (Oracle Property Manager)
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Project Update
• What we’ve done: – Phase 1: Completed July 9
• Two key clients using new ordering portal to order single-line VoIP phone service
• What we’re working on: – Phase 2 Rollout
• Release services in groups • Begin with three services • Provide reporting via OBIEE
• When is all this happening? – Phase 2 Rollout: Begins December 3, 2012
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Phase 2 rollout Release three services starting in December 2012:
Cable TV for University, Students, SHC clients Pager for University, Students, SHC, LPCH clients Cell Phone for University, Students, SHC, LPCH clients
Proposed sequence of other services:
Wiring and Construction VoIP, TDM, Circuits, & Campus Card External Clients/Residential Services Computing Services
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Demo!
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What does Release Approach Mean for You? • Transition period: both systems will be running for a few months • Splash page or links to direct traffic to correct order form • Billing will also transition
- Billing cycle will change from the 24th of the month to last day of the month - Postings from both systems in Expenditure Statement
• Reporting - OBIEE detailed reporting will be available for transitioned services - OrderIT detailed reporting for services not yet moved
Don’t have it. DELETE slide
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Communications, Testing, and Training
• Oct 24 Brief prototype demo to cell phone orderers • Nov 1 Email communication to Department IT Contacts • Nov 5-21 User Acceptance Testing
– Goal: Basic Navigation, form completion, feedback – UAT Lab Drop-in Sessions – Sign-Ups through email
survey tool (Qualtrics) • Nov 15 Atlas Users Group Meeting before Go-live
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Atlas eAM Implementation Project It’s Time to Get Involved
• Your feedback is valuable • You know the business • Participate in User Acceptance Testing
– Week of November 5 – Provide feedback on ordering forms
• Sounding board for business process changes • Champion this project with your peers • Become a “super user” to support your peers
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Atlas eAM Implementation Project Project Information and Management Project Documentation in AS Confluence site: http://asconfluence.stanford.edu Business Sponsor: Kathy Pappas-Kassaras email: [email protected] ITS Project Manager: Bernadette Drechsler email: [email protected] ITS Campus Readiness: JoAnn Cuevas email: [email protected] ITS Campus Readiness: Ammy Woodbury Email: [email protected]
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Questions and Discussion
