50
1
October 2017
Dear ATTD Exhibitor, This Exhibition Technical Manual contains important information and is designed to assist you in preparing for the ATTD Exhibition. The Exhibition will be held in conjunction with the 11th International Conference on Advanced Technologies & Treatments for Diabetes (ATTD 2018) which will be held from February 14 to 17, 2018, in Vienna, Austria. Please read all the information in this manual. It will take you very little time now and could save you a great deal of time later. The floor plan has been designed to maximize the exhibitor’s exposure to the delegates. Exhibitor Portal
The Exhibitor’s Portal will be used to submit your company profile\products\logo for inclusion in the Conference publications as well as exhibitor badges order, booth drawing submission, lead retrieval, WI‐FI and others.
Kindly note that only by submission your company profile and logo, you will be permitted to admit to the other optional services available for you.
Each exhibitor will receive a separate e‐mail containing instructions on how the orders should be placed as well as individual login and password. Keep the Exhibitor’s Portal link as well as your login information on hand for future reference.
Exhibitor Services Ordering additional services and order deadlines set by the congress vendor, can be found through the online link: https://www.expoxx.at/en/shop/account/login/ Exhibitors are kindly requested to create their own account. For your convenience, the manual has been divided into sections. We shall be happy to assist you with any additional services that you may require. If there is anything we can do to facilitate your booth set up, please do not hesitate to contact us. We wish all of us a successful Conference and Exhibition. Best Regards, Michal Michal Lelcuk Senior Technical & Exhibition Manager Email: [email protected]
2
Table of Contents Section 1: General Information P 4 Dates Exhibition Manager\Onsite Exhibition Manager Desk Hotel Accommodation Registration Secretariat and Congress Organisers Sponsorship and Exhibition Sales Contact Venue Address Website
Section 2: Exhibition Schedule, Floor Plan & List of Exhibitors P 5‐7 Exhibition Schedule Exhibition Floor Plan List of Exhibitors
Section 3: Exhibition Services Access to the Exhibition Hall during Set‐up & Dismantling Times P 8‐10 Exhibitor Registration / Badge Lead Retrieval Wireless Barcode Reader Internet\WI‐FI connections
Section 4: Official Contractors Customs Clearance, Freight Handling & Onsite Logistic Agent P11‐P12 Catering Services\Booth Catering Additional Booth Fittings \ Rental Furniture \ Electricity\ Storage \ Hostess services \
Cleaning Services \ Plants & Floral Arrangements Section 5: Technical Information Access\loading\move-in\storage\parking P13-15 Exhibition Booths Technical information and regulations for Shell Scheme booths P 16‐17 Technical information and regulations for space only booths P 18 Hall specifications P19‐20 Build – Up Height Ceiling Suspensions Electricity and Electrical Installations Exhibition Hall Floor Raised Floor
3
Section 6: Rules & Regulations P21‐23 Children/Animals Damage to the Premises Disposal of Material Fire Insurance (compulsory) General Fire Regulations Hanging of Posters, Banners etc. Insurance (compulsory) Promotional Activities Special Effects
Section 7: Delivery Regulations and Instructions P24 Handling Rates Labels Material Handling Form Shipping Instructions
4
SECTION 1: GENERAL INFORMATION
Dates Wednesday, February 14– Saturday, February 17, 2018 Exhibition Manager Kenes Group Ms. Michal Lelcuk Tel: +41 22 908 0488 ext. 523 E‐mail: [email protected]
Onsite Exhibition Manager Desk The Exhibition Manager Desk will be open throughout the Exhibition set‐up, opening and dismantling period. The desk will be located within the Exhibition Area. Prior to this time, if you have any queries regarding your participation at ATTD 2018, please feel free to contact Michal Lelcuk at: [email protected]
Hotel Accommodation Kenes Group Individual booking: https://hotel.kenes.com/en/congress/ATTD18 For group booking: Shirley Raphaely, Hotel Sales Manager Tel: +41 22 9080488 ext. 586 E‐mail: [email protected]
A block of rooms has been reserved for the ATTD 2018 congress participants and supporters at a discounted rate. Hotel reservations can be made via the congress website. Please click here Book now the rooms at high demanded hotels before the rates are going up. The offer is subject to availability.
Registration Kenes Group E‐mail:[email protected]
Sponsorship & Exhibition Specialist Judit Gondor Tel: +41 22 9080488 Ext. 531 E‐mail: [email protected]
ATTD Secretariat C/o Kenes Group Rue François‐Versonnex 7 1207 Geneva, Switzerland Tel: +41 22 501 7904 Website: http://attd.kenes.com/2018
WebsiteYou are welcome to visit the Conference website: http://attd.kenes.com/2018 for updated information regarding the ATTD 2018 Conference and Exhibition.
Symposia Coordinator Kenes Group Stephanie Heurtier Tel: + +41 22 908.0939 E‐mail: [email protected]
Venue Address Austria Centre Vienna Wien, AGBruno‐Kreisky‐Platz 1, A‐1220
Wien, Austria
Website: www.acv.at
Contact person: Sascha Tretenhahn, Project Manager T: +43‐1‐26069‐325 E‐mail: [email protected]
5
SECTION 2: EXHIBITION SCHEDULE, FLOOR PLAN & LIST OF EXHIBITORS
Exhibition Timetable at a Glance The timetable is subject to possible changes in accordance to the
scientific programme. Updates to follow up in due time.
Monday, 12 February, 2018 For "Space Only" Booths
10:00 – 20:00
Exhibition Set‐up Tuesday, 13 February 2108
Space Only Booths continue Shell Scheme Booths
08:00‐20:00
Decoration Only Wednesday, 14 February, 2018 08:00 – 11:00
Wednesday, 14 February, 18:00 – end of welcome reception
Exhibition Opening Hours Thursday, 15 February 09:30 – 15:30
Friday, 16 February 09:30 – 15:30
Saturday, 17 February, 2018 09:30 – 14:30
Dismantling / Breakdown Saturday, 17 February, 2018 14:30 ‐ 22:00
Please note:
Empty crates and packaging materials must be removed after set‐up and no later than Tuesday, 13 February at 17:00.
All aisles must be clear of exhibits and packaging materials to enable cleaning.
Please note that all exhibitors should be in their booth 30 minutes before the official opening hour. Off Exhibition Information
Please note that participants will be walking through the Exhibition Area to reach the E‐Posters area which will be active before and after the Exhibition Opening Hours.
Therefore, please do not leave any visible valuable articles at your booth. In addition, please consider hiring extra security for your booth after Exhibition Operating Hours.
Dismantling of the booths before the official closing of the exhibition is not permitted.
It is the exhibitor’s responsibility to dispose of all materials after dismantling.
Any equipment, display aid or other material left behind after Saturday, 17th February at 22:00 will be considered discarded and abandoned. Any charges incurred for waste removal will be sent to the exhibitor. Opening Ceremony & Networking Reception
On Wednesday, 14th February you are cordially invited to the Opening Ceremony held in Hall A at 18:00 and to the Networking Reception held in the Exhibition Halls from 18:50 Exhibitors are asked to please man their booths during the Networking Reception in the Exhibition Halls.
6
Exhibition Floor Plan (as of October 2017)
7
List of Exhibitors (As of October 2017)
Company Booth #
Size Layout Measurements Maximum Build‐up Height
A. Menarini Diagnostics 43 24 space 6mX4m 4.0m
Abbott Laboratories 07 36 space 6mX6m 4.0m
BD Diabetes 10 15 space 5mX3m 2.5m
Cellnovo 06 18 space 8mX5m 2.5m
Curo Healthcare TF 35 4 shell 2mX2m 2.5m
Dexcom 16 25 space 5mX5m 4m
Eli Lilly 51 15 space 4mX3m 2.5m
Glooko 05 18 space 6mx3m 2.5m
GlucoMe 14 12 Space 4mX3m 2.5m
LifeScan 45 12 space 6mX3m 2.5m
Medtronic 01 54 space 9mX6m 4.0m
Nova Biomedical 46 12 shell 4mX3m 2.5m
Novo Nordisk 40 36 space 6mX6m 4.0m
Roche Diabetes Care 42 36 space 6mX6m 4.0m
Senseonics 41 36 space 9mX4m 4.0m
Solar Games TF36 4 shell 2mX2m 2.5m
Unomedical 44 24 space 6mX4m 4.0m
Ypsomed 03 36 space 6mX6m 2.5m
8
Section 3: EXHIBITION SERVICES Exhibitors\Contractors access to the Exhibition Hall during Set-up & Dismantling Times Booth contractors and staff must wear service passes during the entire set up and dismantling period. Service passes are free of charge and may be collected from the onsite Exhibition Management Desk. Exhibitor Registration/Badges All exhibitors are required to register and will receive a badge displaying the exhibiting company name. Individual exhibitor names will not appear on the badge in order that they may be used interchangeably between exhibitors. Exhibitor badges will be given as per your contract.
Two exhibitor badges will be given for the first 9sqm booked and one additional for each 9sqm after.
Any additional exhibitors will be charged an exhibitor registration fee. Companies can purchase
a maximum number of exhibitor registrations as follows:
• Booths of up to 60sqm – 15 exhibitor registrations
• Booths larger than 60sqm – 25 exhibitor registrations
Exhibitor badges allow access to the exhibition area only, and shall be used by company staff only. The exhibitor badges allow free access to the exhibition area, refreshments and Networking\Farwell Receptions. Any additional exhibitor badge will be charged an exhibitor registration fee of €230 each. Exhibitor badges may be collected from the Registration Desk onsite. Badges will not be mailed in advance.
Exhibitor badges can be ordered via the online Exhibitor's Portal
Dead line for ordering on line: Friday, February 2, 2018
9
Lead Retrieval Application Lead Retrieval App is a helpful tool for collecting Participants contact information. K‐Lead Retrieval App (NO DEVICE is included)
The Application should be installed on your company/personal device. The advantages of the new application:
Effortless process using registration badge barcode. Ability to insert exhibitor's comments for each lead. Immediate information retrieval online. Application is available for download from Apple store or Google play: "Kenes K‐Lead App". Cost per unit – € 400
The mini scanner is highly recommended for scanning participants at the entrance door to Symposia hall. The Mini Scanner
No editing capabilities
Basic participant info
Pocket size
Cost per unit‐ € 300 Please Note:
Barcodes on participants' badges contain contact information as supplied by the registrant or the agency responsible for the registration process of that participant. We regret that in some cases, as when group registration is completed by a company, we may not be in possession of the full contact details. Furthermore, in some cases, the participant does not give his permission to transfer his contact details to any other party. Therefore, although the visited your booth and as scanned by your barcode reader, we are unable to forward you his contact details. In addition, please note that neither Kenes Group nor the Organizing Committee is responsible for the content of the information. The system may be picked up onsite at the Exhibition Manager Desk. Earliest pick up time is Tuesday, 13 February 2108 after 12:00.
The lead retrieval system needs to be returned to the Exhibition Manager’s Desk on Saturday, 17 February 2018 by 13:30.
To reserve your Scanners, please refer to the on‐line Exhibitor's Portal
Dead line for ordering on line: Friday, February 2, 2018 (subject to availability)
10
Internet Connection
For ordering Wired Connection please contact the Exhibition Manager at: [email protected]
Please be advised that all WLAN networks will be created exclusively by Kenes/Venue.
The Organisers\Venue retains the right to shut down any WLAN networks created individually.
WI ‐FI Connection
ATTD will provide free Wi‐Fi access to all visitors, suitable for basic web browsing. Should you require
an internet connection for any product demonstrations on your exhibition booth, we would
recommend ordering a wireless or wired connection, at an extra cost, to guarantee a high‐quality
service inclusive of technical support.
Please be advised the creating private WI‐FI network in the booth is not allowed
No standalone Wireless Access Points are allowed due to interference with the house systems.
The Venue and the Organisers reserve the rights to discontinue any activity which interfere with
the hall WI‐FI coverage
Exhibitors High‐Speed Wi‐Fi hidden & Secured Wi‐Fi Network (802.11n/a/ac 5Ghz) can
be ordered via the Exhibitor’s Portal.
Cost per unit ‐ €200 + 4% CC surcharge + VAT (if applicable).
To order your Wi‐Fi connection, please refer to the on‐line Exhibitor's Portal
Dead line for ordering on line: Friday, February 2, 2018
11
Section 4: OFFICIAL CONTRACTORS
Customs Clearance & Freight Handling Agent Hermes Exhibitions & Projects Ltd. Ms. Zehavit Akerman Tel : + 49 6173 966 95 28 Tel : +972 8 914 6382 Mobile : +972 52 511 4982 E‐mail: ZehavitAk@Hermes‐Exhibitions.com Catering Services\Booth Catering
so od ot emolcew era hotbo noiitbihex ireht rof segarveeb dna doof redro ot ishw ohw rsoitbihxE :reretCa cenerefnoC ATTD fficialo eht ithw lytceird
Motto Catering GmbH Mr Philip Ulamec Bruno‐Kreisky‐Platz 1, 1220 Wien Tel: +43 1 585 23 03 – 20 Mobile: +43 664 88226376 E‐mail:[email protected] Website: www.motto‐catering.at
Official booth Contractor Additional Booth Fittings \Graphics\Electrical Utensils \ Furniture Rental \ Electricity\Booth Cleaning\Floral Arrangement and Plants
STANDOUT Messeplatz 1, PF 277 1021 Wien T: +43 1 727 20 – 6101 F: +43 1 727 20 6109 Contact: Marcel Eder Email: [email protected] Website: http://www.standout.eu Please note that STAND OUT is the official Booths contractor. You may contact STAND OUT to upgrade\modify your shell scheme booth which was pre‐booked form Kenes. STAND OUT can provide exhibitors with designs and custom build booth. The range of products available can be found on the on‐line shop. You may order the additional services via the on‐line shop:
https://www.expoxx.at/en/shop/account/login/ or contact: [email protected]
12
Booth Cleaning and Waste Removal The Organisers will arrange for general cleaning of the Exhibition premises (excluding exhibits and displays) prior to the opening of Exhibition and daily prior to opening thereafter. For ordering daily booth cleaning, please refer to the on‐line shop:
https://www.expoxx.at/en/shop/account/login/
Security The exhibition hall will be closed and electronical watched during off‐show hours. For information on Individual stand security please contact the exhibition manager.
13
Section 5: TECHICAL INFORMATION
Access Route Map
Loading and Unloading To ensure smooth unloading and delivery we recommend dispatch using the official logistic agent. You may choose your own shipper, but kindly note that Hermes Exhibitions & Projects Ltd is the exclusive agent for move‐in and move‐out. Vehicle Passes and Unloading Due to limitation of delivery entrances please respect the clearways and waiting times. All exhibitors, also the ones who prefer to unload themselves, need to apply for loading and unloading slots. Please contact Ms. Zehavit Akerman at zehavitak@hermes‐exhibitions.com It is imperative that unloading times are strictly adhered to and that vehicles are removed as soon as unloading is complete. Night‐time noise regulations: Noise restrictions generally apply between 10 p.m. and 6 a.m. and on Sundays and public holidays.
Restrictions on the movement of goods vehicles apply on Saturdays between 3 p.m. and midnight and on Sundays and public holidays between midnight and 10 p.m. In addition, no trucks over 7.5 tons, neither vehicles with trailers over 3.5 tons are allowed on the streets in the night (Sunday to Monday) 22:00 until 06:00, except for low‐noise vehicles (marked with a green round sign with a white L) with a speed limit to 60 km/h. The Austrian traffic regulations must be observed. It is forbidden to leave engines running.
14
Access to the Exhibition Hall Transport of booth construction materials and exhibits to and from the premises: The delivery and removal of materials and goods for the exhibition booths is allowed only by the official freight forwarder and their local agent. Important note: Companies which are bringing their own goods should contact the official freight forwarder to coordinate their arrival and the use of the loading bay, the service entrance and the lifts. Use of goods only lifts Delivery is via the IML delivery entrance Gate 1 (west). Exhibits are brought into the Austria Center Vienna building using goods lift with a capacity of 3000 kg payload. Goods lifts may not be used to transport people. The freight elevators inside the Austria Center Vienna and in the exhibition halls can only be operated with a key from outside. Freight needs to be stored and secured within the yellow lines in the elevator. All freight elevators have the following measurements: 6.20 m (length) x 3.20 m (width) x 3.10 m (height)
up and breakdown periods.‐Goods lifts will be operational during the build Use of passenger lifts and escalators Passenger lifts and escalators may not be used to transport goods and equipment. Vehicles and forklifts are not allowed inside exhibit areas. Only forklift trucks operated by IML (partner of Hermes Exhibitions & Projects Ltd) are permitted within the loading bay. In the exhibition areas, only pallet jacks and trolleys are allowed. Access for Deliveries Please be advised that neither the Organisers nor the Venue can accept deliveries on an exhibitor’s behalf and arrangements must be made for a booth/company representative to be available when deliveries are made. Deliveries may not be made prior to Monday, 12th February 2018. Any deliveries prior to this date will not be accepted. As a courtesy to the delegates and your fellow exhibitors, deliveries or the removal of any equipment to or from Booths must be made 30 minutes before or after exhibition open hours. Storage The ACV has no storage facilities for empty containers and other materials required for the exhibition. Excess stock, literature or packing cases may not be stored on, around or behind Booths, unless contained within a lockable storeroom, doors to which must have a vision panel. The venue does not have any storage facility for materials left on‐site outside of tenancy times.
15
Any materials/items left at the end of the tenancy will be thrown away and a charge made to the individual Exhibitor/contractor concerned. Storage of empties: Empties should generally be stored directly with Hermes Exhibitions & Projects Ltd.
Parking Parking during unloading is limited for short time only. Trucks: parking spaces are available at the parking lot “West” (next to Gate 1) on a “first come ‐ first serve” basis. Cars: please use the parking garages of the Austria Center Vienna. Information regarding access and
:enlion dunof eb can seef lmt.hrac‐yb‐gnllievatr/rhverke‐und‐esrein/anemhenteil/t.acva.wwwps://tth
16
Exhibition Booths To ensure the smooth and efficient installation and dismantling of your booth, an Official Booth Contractor has been appointed. Booth furniture, accessories etc. are available for rent, please contact the official booth contractor.
Shell Schemes that have been pre‐booked from Kenes include:
Standard Shell Scheme system Company name on Fascia board printed in standard lettering 1 X spotlight per m1 Blue Carpet 1 skirted table
2 chairs
1 Small waste bin
Please note: ‐ Corner Booths are provided with two open sides ‐ Cleaning is not included with your shell scheme ‐ Electricity is not included with your shell scheme
For illustrative purposes only
17
Technical Information and Regulations for Shell Scheme Booths
‐ All basic shell scheme booths will be designed and built by the Official Booth Contractor.
‐ Exhibitors are not allowed to make any alterations to the structure of the booths or remove any integral parts from the booths. Exhibitors wishing to remove or change the location of any standard equipment (e.g. spotlights) within the booth should indicate clearly on the location plan and forward it together with clear instructions to "STANDOUT" before February 2nd, 2018.
‐ No shell scheme booth‐fitting or display(s) may exceed a height of 2.5M or extend beyond
the boundaries of the site allocated. This includes company names, advertising materials and logos provided by the exhibitor.
‐ No tape, nail or fixture of any kind can be affixed to the partitions, floor, ceiling or fascia.
Exhibitors are liable to any damage caused to their booth fixtures, fittings at the fair.
‐ All furniture items, if included in the Scheme Package, are not exchangeable.
‐ An exhibitor occupying a booth at the corner can request to close the additional side(s). If "STANDOUT" is not being notified in writing before February 2nd, 2018. it will be assumed that the exhibitor will for opening on the additional side(s).
‐ Exhibitors requiring additional equipment should contact "STANDOUT" as per the above deadlines information.
‐ No painting is allowed; no usage of nails or screws.
‐ Double sided tape can be used to affix lightweight items. Velcro can be used as well (male &
female).
‐ It is possible to use fishing line (nylon) to hang pictures etc.
‐ Damaged panels will be charged to the exhibitor causing such damage
‐ Excess stock, literature or packing cases may not be stored on, around or behind Booths, unless contained within a lockable storeroom.
44
44 64
64
Alle Planungs- und Angebotsunterlagen sind Eigentum von System Standbau GmbH & Expoxx Messebau GmbH und können jederzeit zurückverlangt werden. Sie dürfen nicht vervielfältigt oder Dritten zugänglich gemacht werden.
All quotation documents remain to the property of System Standbau GmbH & Expoxx Messebau GmbH and can be reclaimed at any time and may not be copied, disseminated, modified or made available to third parties.
Vision:
Projektleiter: [email protected] I Tel.: +43 1 727 20 XXXX – Sales Manager: [email protected] | Tel.: +43 1 727 20 XXX
Backwall Branding Options with Prices for 2017
Shell scheme wall element
with print,
shell scheme structure
stays visible
Please get in touch with
us for the artwork
dimension!
Option 1 – graphic on shell scheme wall element Digital print on shell scheme wall element t=3mm
2.5
1.0
One wall element / Ein Wandelement = 2,5 m²
2,5 m² x 61,00 € = 152,50 € /pcs
Option 1 – Graphik auf Systemwand Digitaldruck direkt auf Wandplatte 3mm
61,00 €/m²
Systemwände mit Digitaldruck,
Alu System bleibt sichtbar
Bitte kontaktieren Sie uns für die
exakten Maße der benötigten
Druckdaten
Alle Planungs- und Angebotsunterlagen sind Eigentum von System Standbau GmbH & Expoxx Messebau GmbH und können jederzeit zurückverlangt werden. Sie dürfen nicht vervielfältigt oder Dritten zugänglich gemacht werden.
All quotation documents remain to the property of System Standbau GmbH & Expoxx Messebau GmbH and can be reclaimed at any time and may not be copied, disseminated, modified or made available to third parties.
Vision: Backwall Branding Options with Prices for 2017
Projektleiter: [email protected] I Tel.: +43 1 727 20 XXXX – Sales Manager: [email protected] | Tel.: +43 1 727 20 XXX
Option 2 - slimframe graphic Digital print slimframe graphic
Print of custom graphics
on fabric which will be
placed in a slimframe.This
frame will be placed
against your shell scheme
wall.
Shell scheme structure
isn‘t visible at all.
Please get in touch with
us for the artwork
dimension!
3.0
One wall / eine Wand = 7,5 m²
7,5 m² x 88,50 € = 663,75 € / wall/Wand
Detail
2.5
Option 2 – Flexstoff Graphik Digitaldruck auf Flexstoff
88,50 €/m²
Druck Ihrer Graphikdatei auf Stoff,
der in einen Rahmen eingespannt
wird. Der Flexstoff wird an den
Systemwänden montiert. Das Alu
System ist nicht mehr sichtbar.
Bitte kontaktieren Sie uns für die
exakten Maße der benötigten
Druckdaten
Alle Planungs- und Angebotsunterlagen sind Eigentum von System Standbau GmbH & Expoxx Messebau GmbH und können jederzeit zurückverlangt werden. Sie dürfen nicht vervielfältigt oder Dritten zugänglich gemacht werden.
All quotation documents remain to the property of System Standbau GmbH & Expoxx Messebau GmbH and can be reclaimed at any time and may not be copied, disseminated, modified or made available to third parties.
Vision: Graphik Datenblatt / Graphic Info Sheet
Projektleiter: [email protected] I Tel.: +43 1 727 20 XXXX – Sales Manager: [email protected] | Tel.: +43 1 727 20 XXX
Filedrop: Einen Link zum Filedrop finden sie in der Signatur des Projektleiters
(Bsp.: https://share.messe.at/filedrop/[email protected])
Dieser Service wird von STANDout bereitgestellt und ist der
bevorzugte und sicherste Weg ihre Druckdaten an uns zu senden.
E-Mail: an den zuständigen Projektleiter (Achtung: max. 10 MB / Mail)
Druckdaten müssen im Format 1:10 eine Auflösung von mindestens 600dpi
haben, Schriften müssen in Pfade umgewandelt werden,
im CMYC Farbraum angelegt sein und als druckoptimiertes *.pdf gespeichert
sein.
Farbverbindliche Vorgaben:
Alle Farben müssen im CMYK Modus angegeben werden.
Abhängig von Produktion und verwendetem Material können gedruckte Farben
variieren. Um sicherzugehen, dass wir ihren Farbvorstellungen entsprechend
drucken, benötigen wir eine farbverbindliche Vorlage (PROOF). Ein PROOF muss
immer auf dem selben Medium wie der Druck erstellt werden !
Adobe Photoshop TIFF und EPS Daten können am besten verarbeitet werden. Dateien
müssen im CMYK Modus angelegt werden.
Adobe Illustrator Bitte immer alle Schriften in Pfade umwandeln.
Adobe Indesign Bitte als druckoptimiertes PDF-File abspeichern.
Adobe Acrobat Bitte druckoptimiert abspeichern.
Richtlinien für motivzusammenhängende Großformatdrucke:
Bei Grafiken die über mehrere geteilte Flächen gedruckt werden, bitten wir sie uns eine
Datei mit der gesamten Grafik zu senden,
Bei motivzusammenhängenden Großformatdrucken ist ein Überfüller von 20mm an allen
4 Seiten jeder Dateien mit Schnittmarken außerhalb des Sujets anzulegen.
Filedrop: Please see link for Dropbox in the project manager´s e - mail signature
(e.g.: https://share.messe.at/filedrop/[email protected])
This secured server is provided by STANDout and the preferred way to
send us your files.
E-Mail: E-Mail has to be send to the project manager (max. 10 MB / E - Mail)
Printing data: use scale 1:10; Printing data has to have a resolution of at least
600 dpi at a the scale 1:10
Convert all fonts into vectorized paths, color sheme should be CMYK, the pdf
has to be print optimized.
Colour-use regulations
Colour scheme – CMYK!
Colours can vary due to different materials. To ensure that we are able to print to
your satisfaction, please provide a colour proof.
A conventional colour copy is not accurate enough. If no representative colour proof
(on used material) is provided, no subsequent complaints regarding colour variations
can be accepted.
Adobe Photoshop We can process TIFF and EPS data the best. Do not send compressed
JPG data. Please set up files in CMYK-Code.
Adobe Illustrator Please convert all fonts into vectorized paths.
Adobe Indesign Please save as print optimized file.
Adobe Acrobat We request you to save print data optimized.
Guidelines for art work printed on several panels:
If your art work is printed on several panels, we kindly ask you to provide one file with one
continuing graphic.
Please provide the motiv contiguous large format artwork with an over filler of 20mm and
crop marks on all 4 sides of each artwork file.
18
Technical Information and Regulations for Space Rental Booths We recommend Exhibitors using independent booth contractors to include a site visit in the planning process to assure a smooth and well planned set up. Please contact Sascha Tretenhahn of the Austria Center Vienna at: [email protected] to coordinate a visit.
Exhibitors using independent contractors are required to submit the following for approval by Tuesday, January 2nd, 2018
For submission of booth layout for approval, please refer to the on‐line Exhibitor's Portal
1. A scaled drawing, including elevation views, scaled 1:200 DWG showing the duct layer of
the proposed booth to be built.
2. A list of all Electrical appliances to be installed in the booth.
‐ All exhibits are to be displayed to avoid blocking aisles, obstructing adjoining booths, or
damaging the premises.
‐ Exhibitors are kindly requested to allow sufficient see‐through areas that ensure clear views
of surrounding exhibits. Entire sideway walls will not be approved.
‐ Island Booths should be partly accessible on all “open” sides. Requests to be partially
exempted from this rule should be submitted in writing to the Exhibition Manager.
‐ Multilevel structures are not permitted.
‐ Arches, bridges or similar constructions connecting two or more Booths are not permitted.
‐ The Organisers will NOT approve Booths that do NOT comply with the accepted standards
until the necessary changes have been made.
‐ Work cannot commence until the exhibitor layout is approved by the Organisers and the
Venue.
‐ Exhibitors are required to submit the name and contact details of their respective construction by Monday, January 2nd, 2018 to: [email protected]
‐ If you require additional booth equipment (Furniture, Graphics, etc.), please refer to the
order forms at the end of the manual.
19
Exhibition Hall \Hall Specifications The exhibition will be held in Hall E, Hall F, and the Entrance foyer on GROUND LEVEL. Please find a link to the ACV Virtual Tour: https://www.acv.at/planen/raeume/virtuelle‐tour/EN/flash/acv_EN_flash.html
Build‐Up Height The Maximum Build up height varies between 2.5m ‐ 4.0m depending on your booth location. Please refer to the floor plan for your booth height. Exhibitors who will have booths higher than the maximum permitted height will not be allowed to set‐up their Booths. Any part facing neighboring booths that is above 2.50m in height needs to be designed with neutral surfaces (white).
Ceiling Suspensions Ceiling hanging is not permitted. Floor Floor finish in Hall E & F is a parquet floor The floor finished in the congress Hall Foyer is granite. Maximum floor load: 500K per sqm Raised floor Exhibitors who use such platforms should bear in mind that the maximum height allowed, measured from floor level to the top of the platform is 4.5cm.
The platform sides must be closed and finished neatly. The platform edges must be safe (secured, safe and easily visible).
Please note that if your booth has a platform higher than 4.5 cm, you are required to provide a ramp or sloped adages for disabled access.
Electricity and Electrical Installations Power supplies and other utilities are supplied into the Booths via the ceiling Initial power connections to Booths will be made as soon as possible. However, free build exhibitors/contractors are advised to contact the official contractor to arrange a temporary power supply for actual construction of Booths if required.
If you require electricity for your booth, please refer to the online shop. To order 24 hours' power supply please contact the official contractor.
20
Per the regulations, the electrical installations for the Exhibition will only be connected to the power supply after being checked and approved by the official contractor.
Only the official Contractor is authorized to provide the electrical switchboard for the power points. Thus, every exhibitor must order an electrical switchboard from the official builder and to pay for the electrical consumption per his power needs.
All exhibitor electrical equipment must be tested and tagged for electrical safety ‐IMPORTANTcompliance.
21
Section 6: EXHIBITION RULES AND REGULATIONS
Please be sure to read thoroughly all the “Rules and Regulations” binding for all Exhibitors and their subcontractors Participation by exhibitors is dependent upon compliance with all rules, regulations and conditions stated herein. Please also familiarize yourself with the ACV's exhibition manual.
Children/Animals No person under the age of 16 years can be admitted to the Exhibition, either during Build‐Up, Open Days or Breakdown. This rule also applies to Exhibitors’ children and should be rigidly enforced to comply with the safety regulations of the exhibition. It is also not permitted to bring animals into Venue.
Damage to the Premises Exhibitors are liable for all damage caused to floors, walls and pillars during the installation, exhibition and dismantling periods. No adhesive stickers and fixtures of any kind are allowed on floors, walls and pillars.
Disposal of Material It is obligatory to collect and dispose of all material during the breakdown or dismantling of the event. When the dismantling period is over, the exhibitor loses any right to claim for losses or damage to property left behind and any costs incurred by the venue in removing this property will be charged to the exhibitor.
Fire Insurance (compulsory) Exhibitors must be insured against fire. booth material and fittings must be of non‐inflammable materials or impregnated with fire‐retardant chemicals. As a rule, easily inflammable synthetic substances, foam polyester, and non‐fireproof straw and reeds are prohibited.
Health & Safety
It is the responsibility of the booth holder to ensure the health, safety and welfare of all employees, contractors and visitors as far as is reasonably practicable throughout the event. It is recommended that the booth holders appoint a supervisor for the booth, with the specific responsibility for ensuring the health & safety of their staff and booth builders. It is advisable that a Risk Assessment is completed for the booth and submitted to the Organiser. appropriate hearing, eye, head and foot protection
Insurance (Compulsory)
Neither the Organisers nor The Venue, their representatives or agents will be held responsible for any loss or damage to exhibitor’s property. Exhibitors must take precautions to protect their property against pilferage.
The Organisers do not provide insurance for exhibitors and their property. The exhibitor is responsible for his property and person and for the property and persons of his employees
22
through full and comprehensive insurance, and shall hold harmless the Organisers for any and all damage claims arising from theft and those perils usually covered by a fire and extended‐coverage policy. Exhibitors are personally liable for all expenses incurred by the organiser or by third parties regarding technical services provide. Insurance (compulsory)
The organisers do not provide insurance for exhibitors and their property. The exhibitor is responsible for his property and person and for the property and persons of his employees through full and comprehensive insurance, and shall hold harmless the organisers for any and all damage claims arising from theft and those perils usually covered by a fire and extended‐coverage policy. Therefore, you are obliged to have a public liability insurance that covers all injuries to persons and damages that might cover in connection with the exhibition.
We also recommended that you have additional coverage against loss or damage to exhibition material during transport and during exhibition times. Please make arrangements for insurance coverage through your company’s insurer.
Liability Insurance You are obliged to have a public liability insurance that covers all injuries to persons and damages which might cover in connection with the exhibition.
We also recommend that you have additional coverage against loss or damage to exhibition material during transport and during exhibition times. Please make arrangements for insurance coverage through your company’s insurer.
Music (Authors and publisher rights) Please note that the Organisers have no copyright responsibility in respect of any exhibiting company. Exhibitors are reminded that third party copyrights should not be infringed. Proper dispensation must be obtained and any royalties due, paid prior to the use of materials. Should any copyright dispute arise, the Event Organisers will not be liable for any resulting loss or damages, sustained by any Exhibitor or third party
Poster Hanging, Banners etc.
Hanging of posters, banners or decals, stickers or similar things, on the walls, floors, ceilings
or columns within or outside the installations of The Venue is not allowed without prior
written authorization.
Promotional Activities
All demonstrations or instructional activities must be confined to the limits of the exhibition booth. Advertising material and signs may not be distributed or displayed outside the exhibitor’s Booths. Sound equipment must be regulated and directed into the booth so that it does not disturb neighboring exhibits. The Exhibition Management reserves the right to require the exhibitor to discontinue any activity, noise or music that is deemed objectionable.
23
Security
Safety and Security of Material. Please do not leave any bags, boxes or suitcases unattended at any time, whether inside or outside the exhibition area. The Organisers and Venue cannot accept liability for loss of or damage to private property or goods. The building will be secured at night during off‐show hours.
Neither the Venue nor the Organisers can accept responsibility for the security of the Booths and their contents and for damage to, or theft of any goods. Exhibitors are fully responsible for the security of their booth and equipment.
Smoking
The ATTD 2018 Congress is a non‐smoking Conference.
Special Effects
Special effects lighting, live music, smoke and laser projection may not be used in the
Booths. No permission will be given for projection in the aisles or on the walls of the hall.
Booth Cleaning The Organisers will arrange for general cleaning of the exhibition premises including prior to
the opening of exhibition and daily prior to opening thereafter.
Waste Removal Exhibitors are responsible for the removal of all refuse/waste from the exhibition area. Any discarded waste, including promotional material, left behind will be removed by the Organisers at the expense of the exhibitor concerned.
24
Section 7: DELIVERY REGULATIONS AND INSTRUCTIONS The shipping instructions include the following information:
Handling Rates
Labels
Material Handling Form
Shipping Instructions Delivery & Logistic Services Hermes Exhibitions & Projects Ltd has been appointed the official forwarding agent and clearance agent for this Congress and offers the following services: customs clearance, delivery to the booth, freight forwarding, manpower & trolleys for un‐loading/loading during build‐up and dismantling, storage of empty crates, transportation to and from the Exhibition hall.
For security, insurance, and efficiency reasons, Hermes Exhibitions & Projects Ltd is the sole official agent to handle cargo inside the venue. Booth builders are prohibited from using trolleys during set‐up and dismantling periods. Kindly note that the official agent is the exclusive agent for move in and move out of the venue. Exhibitors and booth builders are free to deliver their goods or to pick their goods up from outside the venue. Those who use their own facilities up to the venue are requested to coordinate their time schedule and unloading of their cargo into the venue with the official logistics agent.
Insurance of Goods All cargo should be insured from point of origin. Exhibition Goods, Insert and Display Materials Please note that all materials entering the venue incur a handling charge. This includes materials for inserts to the Congress bags and display. To receive a price quote for handling and to assure arrival of your materials, please be sure to complete the “Pre‐Advise” form included in the shipping instructions. Please Note: All advanced shipments and deliveries to the Hermes Exhibitions & Projects Ltd warehouse, including by courier, must be coordinated with Hermes Exhibitions & Projects Ltd.
In order to assure receipt of sent materials, Hermes Exhibitions & Projects Ltd must receive the Pre‐Advice form found I the shipping instructions. Please complete this form and return it to Zehavit Akerman: ZehavitAk@Hermes‐Exhibitions.com You will then receive confirmation of your material arrival.
September 2017
Introduction
Dear Exhibitor\Stand Builder,
Kindly note that Hermes is the sole official on-site agent nominated by KENES to handle all in/out shipments arriving to ATTD 2018. You may use any transport company up to the venue door. We are a full door to door service company. As such, we are pleased to offer you arrangements for shipping, international freight forwarding, customs clearance and onsite services. Onsite Handling Due to security, insurance, Venue and organizer policies, Hermes-Merkur is the exclusive handler inside the venue. No other company is permitted to handle cargo within the venue. Please note that companies, stand builders & PR companies may make their own arrangements to deliver and retrieve goods directly to the warehouse/venue entrance. Range of services
Transport, national or international Temporary or permanent customs clearances Coordination of deliveries, delivery time slot management Unloading, delivery to exhibition-stands, forklifting service Storage of empty boxes and crates during the event Accessible storage for brochures and give-away items during the event On-site assistance and supervision
This shipping manual will assist your preparations for the correct and timely dispatch of exhibits to the congress. Please follow the instructions closely.
General Information Contact Details: Hermes Exhibitions & Projects Ltd. Contact: Ms. Zehavit Akerman Tel: + 49 6173 966 95 28 Mobile: +972 52 511 4982 E-mail: [email protected]
Please note these important dates: SERVICE DEADLINE
Door to door shipments Please contact Hermes – Merkur
Airfreight shipments Arrival to recommended airport Feb 1, 2018.
Shipment via Germany warehouse No later than Feb 7, 2018
Exhibition goods - Direct deliveries to Congress venue
Feb 12, 2018 from 10:00 – for exhibitors over ______ SQM Feb 13, 2018 – all stands
Shipment Categories All shipments must be packed, labeled and sent per the appropriate category (see below). Please use only the attached labels. Please do not mix different types of shipments in one box. Categories: (1) Insert-for participant bags (2) Marketing/promotion material-for unmanned display (3) Exhibition goods-for exhibition stand only The handling of your shipment will be charged as per official handling tariff. All shipments must be pre-advised by using the attached order form sheet. Please use only attached labels.
Direct delivery to the congress venue Domestic Shipments /Full load trucks
Venue Austria Centre Bruno-Kreisky-Platz 1, 1220 Wien, Austria
Shipments must be pre-advised. Due to the limited space and the tight time-schedule, all unloading operations are
strictly operated by Hermes Merkur only. For delivery, direct to the venue, please make sure to send time slot request form,
No later than Feb 3, 2017. Trucks arriving without confirmed time slot must face waiting time until the next
free time-slot is available. In general waiting time may occur for which Hermes- Merkur cannot be held responsible.
Trucks must leave the unloading area immediately after unloading is finished. It is highly recommended not to use a courier service for shipping your goods to
the congress venue.
Airfreight Shipments IMPORTANT!!! Please do not send any airfreight shipment unless you receive very specific instructions related to Customs clearance.
We will send you all necessary documentations (invoices, packing lists etc.) consignee and airport of arrival.
Documents: Original AWB & Proforma invoice must be received 2 working days prior to goods arrival. Please do not send any restricted products, please get in contact with us to proof if any of your goods are subject to further documentation.
Shipment via German Warehouse
Merkur Expo Logistics GmbH c/o Schmidt Peterslahr Auf dem Höhchen 2 D-56587 Oberhonnefeld, Germany c/o Congress Name ____________________
Exhibitor's Name ______________________
Stand Number_________________________
Courier Shipments It is not recommended to use a courier service for shipping your goods to the congress venue. In case of sending a courier shipment, please be sure to send us a pre-advise with the full details of the shipment: courier company, number of pieces and tracking number. All courier shipment must be send DDP terms. (Delivery duties paid)
Courier charges for handover of import shipping documents €85.00/ document.
Shipments that arrive without pre-alert and payment confirmation will not be accepted.
Insurance
It is the shipper / exhibitor responsibility to have comprehensive insurance coverage whilst in transit, storage and onsite for the duration of the exhibition and return. We will not accept any responsibility for loss or damage of the exhibitor's equipment.
Please note that Merkur Expo Logistics do not insure automatically unless asked to do so in writing. Merkur Expo are not liable for any losses, left or pilferage.
Basic Conditions of Contract All services will be billed per the official Handling Tariff. All work undertaken is subject to the local & German Forwarders terms and conditions, CMR, newest edition, ADSp trading terms and conditions latest edition and the Merkur Expo liability policy, in conjunction with the conditions and rates for trade fair transportation. The liability of Hermes Merkur with delivery and commences with collection of freight at the exhibition stand. It is the exhibitor's responsibility to ensure the security of material until collected from the stand by Merkur Expo.
Terms of payment
No unauthorized Credit will be accepted. Our invoices will be due immediately after issuance without any further notice. Customers not known to us or with whom we have not agreed any terms of payment, will be asked to pay our expenses before the event starts or on-site during the event and before return shipping of their exhibits.
We wish you a successful experience! Hermes – Merkur
Order Form Direct Delivery to Venue Time slot request
This is a compulsory form for all exhibitor or suppliers Please return by e-mail to Hermes Merkur Deadline for receipt ________________
Name of Exhibitor Hall / Stand # Contact on-site Phone # Payment will be covered by
Cargo information 13.6 Truck 7.5 Truck Partial shipment (weight Volume
Preferred time slot Service Date Time Move in / delivery Move out / pickup
Requested by Full name E-mail Tel
Upon confirmation of your time slot
Please send truck details to arrange the registration
HANDLING RATES – EUROPE 2017 Inbound / Out bound 1. Air Freight From free arrival Frankfurt airport up to free delivered booth including:
Transfer from airport to the warehouse Transfer from warehouse to the show site Delivery to the booth
Minimum per shipment € 325.00 Up to 250 kg € 2.05 / Kg Up to 500 kg € 1.55 / Kg Up to 1000 kg € 1.40 / kg Above 1000 kg each additional kg € 1.35 / Kg Airport taxes, storage, fees etc. will be calculated as per outlay € 125.00 Min Outlay fees + 10% for pre-payment 2. Handling via Germany Warehouse From free arrival warehouse, up to free delivered booth including: Intermediate storage Shipment up to 25 kg € 125.00 Shipment up to 50 kg € 175.00 Shipment over 50 kg € 85.00 / CBM / Min 3 CBM
3. Direct Delivery to Venue – From free arrival venue, up to free delivered stand, first time spotted: Shipment up to 25 kg € 75.00 Shipment up to 50 kg € 95.00 Shipment over 50 Kg € 75.00 / CBM/Min 3 CBM Truck 7.5t € 850.00 Truck 13.6 M € 1,550.00
4. Customs Formalities Carnet ATA Temporary importation under ATA Carnet € 190.00 Temporary Importation Temporary importation and/or re-exportation With commercial invoice € 190.00 Customs bond fee 1.5% CIF Value Min € 150.00 Permanent Importation Per shipment / per document / per exhibitor € 190.00 Duties & Taxes as per outlay. Fees for an advanced payment of duty & tax + 10% for pre-payment Customs inspection € 65.00 Special Clearances Food, beverages, pharmaceuticals etc. Available upon request 5. Other Charges
Handling of empties (including storage) € 75.00 / CBM (Min 2 CBM) Forwarding commission - per order / shipment € 75.00 On-site representative for service / support € 55.00
Outbound Handling Charges The same rates will apply for outbound services. Insurance It is the shipper / exhibitor responsibility to have comprehensive insurance coverage whilst in transit storage and onsite for the duration of the exhibition and return We will not accept any responsibility for loss or damage of the exhibitor's equipment Please Note: 1 CBM= 300 KG, 1 LDM =4 CBM The above rates do not include local VAT that will be charged where applicable. The above rates are for services provided from Mon – Fri, 08:00 – 17:00 Overtime surcharge (17:00 – 22:00) – additional 35% on total move in/out charges. Overtime surcharge (22:00 – 08:00) – additional 50% on total move in/out charges. Saturday Sunday & Holidays – additional 100 % on total move in/out charges
Exhibitor or Company Name
Stand/Booth No.
Contact Person
Mobile Phone
Merkur Expo Logistics GmbHC/O Schmitt PeterslahrA U F DE M HÖHCHEN 2 56587 Oberhonnefeld, GermanyDirk Dewald: +49 2634 / 95 44 50For : ATTD 2018 - VIENNA - AUSTRIA
EXHIBITION GOODS Via Germany Warehouse
Domestic Cargo / Courier Shipments
Box No. _______ of _______
Exhibitor Name
Stand/Booth Number
Contact Person
Mobile Phone
Merkur Expo Logistics GmbH65760 Eschborn – GermanyTel: +49 6173 966 95 11Att: Mr. Bernd Blum For ATTD 2018 - VIENNA - AUSTRIA
EXHIBITION GOODSFor the Exhibitor's Stand Only
Air Freight Shipments
Box No. _______ of _______
Exhibitor Name
Stand/Booth Number
Contact Person
Mobile Phone
Austria CentreBruno-Kreisky-Platz 1, 1220 Wien, Austria For : ATTD 2018- VIENNA - AUSTRIA
EXHIBITION GOODSFor the Exhibitor's Stand Only
Direct to Venue
Box No. _______ of _______
Exhibitor or Company Name
Stand/Booth No. (if relevant)
Contact Person
Mobile Phone
Merkur Expo Logistics GmbH65760 Eschborn – GermanyTel: +49 6173 966 95 11Att: Mr. Bernd Blum For: ATTD 2018 - VIENNA - AUSTRIA
INSERTSFor Congress Bags
Air Freight Shipments
Box No. _______ of _______
Exhibitor or Company Name
Stand/Booth No. (if relevant)
Contact Person
Mobile Phone
Merkur Expo Logistics GmbHC/O Schmitt PeterslahrA U F DE M HÖHCHEN 2 56587 Oberhonnefeld, GermanyDirk Dewald: +49 2634 / 95 44 50For: ATTD 2018 VIENNA - AUSTRIA
INSERTSVIA GERMANY WAREHOUSE
Domestic Cargo / Courier Shipments
Box No. _______ of _______
Exhibitor's Name
Contact Person
Mobile Phone
Merkur Expo Logistics GmbHC/O Schmitt PeterslahrA U F DE M HÖHCHEN 2 56587 Oberhonnefeld – Germany Congress : ATTD 2018 - VIENNA , AUSTRIA
Marketing/Promotional MaterialFor Congress Unmanned Display
Via Germany Warehouse
Box No. _______ of _______
Exhibitor's Name
Contact Person
Mobile Phone
Merkur Expo Logistics GmbH65760 Eschborn – GermanyTel: +49 6173 966 95 11Att: Mr. Bernd Blum For : ATTD 2018 - VIENNA AUSTRIA
Marketing/Promotional MaterialFor Congress Unmanned Display
Air Freight Shipments
Box No. _______ of _______
DATE:____________ Dear Exhibitor / Stand Builder / PR Company, Please return the below form fully filled in to HERMES E-mail: [email protected]
Pre advise - Material handling form
Congress name Exhibitor name Stand #
Shipment information
Service requested
Direct to Venue Germany Advance Warehouse
Door to Door
Shipper's name
E mail address
Tel #
Purchase order #
Truck size
Courier tracking #
Airway bill number (AWB #)
Number of pieces
Weight in Kg
CBM
Payment details
This is to confirm that the payment for handling the above cargo will be Covered by our company. Company details ______________________________ VAT No. ________________ Email ____________________________________ Phone _____________________ Address _______________________________________________________________ Card type VISA ___ DINERS ___ MASTER CARD ___ AMEX ___ Credit card #
Expiry date ____________CVC ( Last 3 digits on back of credit card) ________________ Card holder's name ___________________ card Holder's Signature _______________ Please enclose a copy of both front and back side of your credit card Payments by credit card additional 3.00 % service fee will be added for AMEX 3.5%. We cannot guarantee services for any cargo arrival without a pre-advise and payment confirmation!
1
Preamble
The operator of the Austria Center Vienna (ACV) is Internationales Amtssitz- und Konferenzzentrum Wien AG (IAKW – AG). Most of the events held at the ACV are not subject to the Wiener Veranstaltungsgesetz (Vienna Events Act) or the Wiener Veranstaltungsstättengesetz (Vienna Event Venues Act), and there are only isolated instances of events to which these laws apply. Nevertheless, these house rules apply to all events held at the ACV. All visitors to the ACV, all event organisers and their employees and contractors, as well as all of IAKW-AG’s contractors (hereafter referred to as “visitors”) indicate their acceptance of these house rules by entering the ACV’s premises.
1. Visitors to the ACV are required to behave in a manner which does not endanger, harm, obstruct or cause disturbance to others.
All of the facilities must be used for their appointed purpose in a manner which as far as possible protects the structural integrity of the building and the inventory. All visitors are liable for any damage caused by them, in particular to halls, rooms, furnishings, fittings and equipment, and works of art, under Austrian civil law. IAKW-AG accepts no liability for accidents involving visitors to the ACV facilities and premises beyond that required by law.
2. During the official opening hours only the entrance hall of the ACV (coffee shop and information desk) is open to visitors. Access
to all other areas is restricted to holders of admission tickets, or ground passes issued by IAKW-AG or event organisers.
3. For security reasons and to protect property, the areas of the ACV that are open to the public, and the circulation routes are
under video surveillance.
4. Overcoats, umbrellas, walking sticks, suitcases and the like may only be deposited in the cloakrooms provided for this purpose.
Attention is drawn to the fact that all of the cloakrooms at the ACV are operated by third-party firms, and not by IAKW-AG. All liability on the part of IAKW-AG for the loss of, or damage to items deposited in the cloakrooms is excluded.
5. Prams and pushchairs must be left in the rooms reserved for this purpose or the cloakroom areas. Prams and pushchairs may
be taken into exhibitions and trade fairs provided that they are constantly attended by adults, and are not left in the circulation routes or exits.
6. Unless express consent is given for specific events or in specific cases, photography, filming and the production of sound
recordings in the ACV are prohibited.
7. Smoking is strictly prohibited at the ACV, except in the designated smoking areas. Smoking restrictions under the Tabakgesetz
(Tobacco Act) as amended must be observed at all times.
8. Escape routes, emergency exits and circulation routes must be kept free from obstructions at all time, and must be safely
accessible. The escape routes and emergency exits may only be used in emergencies. IAKW-AG reserves the right to remove objects illegally deposited and vehicles illegally parked within the ACV building, and in the outdoor and parking areas, at the expense of those responsible.
9. Modification to or the rearrangement of existing furnishings, fittings and equipment, such as chairs, tables, decorations, works of
art or, in particular, safety equipment, and any tampering with technical equipment is prohibited.
10. It is prohibited to bring weapons of any kind whatsoever onto the premises, to bring in and light sparklers and other fireworks,
to bring in and store flammable liquids, and to bring in objects made of fragile, easily splintered or particularly hard materials (in particular, bottles, cups, jugs and cans).
11. Children under the age of 12 may not use the escalators and lifts unless accompanied by an adult.
12. Lost property should be handed in to the information desk at the main entrance. Items which are not claimed will be sent to the
responsible lost property office.
13. All sales activities and the distribution of printed materials or goods of any kind whatsoever on the premises of the ACV are
prohibited. Postering and the distribution of leaflets, etc. is prohibited. Persons flyposting or flyering will be charged lump-sum compensation of at least EUR 30 per occurrence. Special exemptions for such activities must be obtained from IAKW-AG in advance, in writing.
14. Animals, except for guide dogs and assistance dogs, are not allowed on the premises. Handlers of such dogs must on entering
the ACV present a disability ID or pass and proof of the dog’s training. Guide and assistance dogs must wear a harness or be kept on a lead. Assistance dogs must wear a muzzle.
15. Rallies and demonstrations are prohibited on the ACV premises, and such gatherings represent an infringement of IAKW-AG’s
rights.
16. The event facilities at the ACV are regularly cleaned before and after events, but only urgent cleaning is performed whilst
events are in progress.
17. Lighting, including ancillary lighting, is not switched off until all visitors and employees have vacated the building. After the
normal lighting has been switched off the emergency lighting (escape lights) continues to operate.
18. For reasons of safety and hazard prevention, the instructions of the safety and security staff, and stewards must be adhered to
at all times. All notices, such as signage prohibiting access to specific areas, posted in the ACV’s facilities, circulation routes and outdoor areas must be precisely complied with.
19. In the event of fire or other safety hazards, supervisory and security staff must be informed immediately, and their instructions
and announcements complied with. If the alarm sirens are activated the premises must be vacated via the closest escape routes. Assistance must be given to endangered or injured persons.
20. IAKW-AG reserves the right to bar from the premises persons under the influence of alcohol or drugs, and other persons
infringing the house rules, or whose behaviour clearly indicates that they are likely to do so, if necessary. IAKW-AG also reserves the right to request the identity documents of such persons in order to record their personal details and to forward such details to the police, if necessary. In such cases payments for admission tickets will not be refunded.
21. Attention is drawn to the fact that persons violating the duties of action and abstention in respect of the operation and use of
event facilities, imposed on spectators (persons attending events) by statute and order under the Vienna Events Act, are liable to prosecution.
Approved by MA (Municipal Department) 36-V under number .................................
Vienna,
in accordance with the Vienna Events Act, Provincial Law Gazette No. 12/1971 as
amended
AUSTRIA CENTER VIENNA
Internationales Amtssitz- und
Konferenzzentrum Wien, AG
Susanne Baumann-Söllner
CEO
on behalf of Regine Brustbauer, Head of Department
HOUSE RULES
Guidelines for decorations and materials at events
1. Aim of these guidelines
These guidelines have been drawn up to provide all the necessary information on minimum requirements for decorations and materials at all events in Austria. The rules and statutory requirements in force reflect lessons learned from past incidents, and have been put in place to ensure the safety of all individuals during events.
2. Scope
The term “decorations” applies to:
• Event furnishings such as seating, stands and booths, lecterns
• Fabric coverings
• Carpets and rugs
• Rollups
• Pin boards, projector screens
• Table linen etc.
3. General principles
These guidelines are based on the following laws, directives and standards:
• The ACV House Rules and Fire Safety Code
• Vienna Events Act
• Vienna Event Venues Act
• Employee Protection Act
• ÖNorm EN 13501-1 Fire classification of construction products and building
elements
• ÖNorm EN 13773 Classification scheme - Textiles and textile products -
Burning behaviour - Curtains and drapes
Note:
The issuance of Austrian standards ÖNORM EN 13501-1 “Fire classification ofconstruction products and building elements - Part 1: Classification using test data from reaction to fire tests” and ÖNORM EN 13773 “Textiles and textile products - Burning behaviour - Curtains and drapes - Classification scheme”, has necessitatedwithdrawal from ÖNorm B3800. Draft standard ÖNORM B3800-1/1988 made a distinction between flammable and non-flammable building elements. It also entailed testing of smoke and drop formation.
National legislative implementation of the EN standards has now been completed, meaning that the previous Austrian standards are no longer used as the foundation for tests and evaluation.
4. Requirements for decorations
Only decorations which demonstrate compliance with the following standards may be used:
Draft standard ÖNORM B 3820 ÖNORM EN 13773
Combustibility class Class
B1 - difficult to ignite 1/2
B2 - normal combustibility 3/4
B3 - easy to ignite 5
In the event of a fire, each additional fire load that is introduced to an event space significantly increases the risks associated with smoke inhalation, which is why all materials and construction elements must be classified according to the appropriate standards. All decorations must be stable and adequately secured to prevent them from toppling over. Escape routes must be free of decorations of any kind.
5. Safety certificate or report
Safety certificates must comply with the following requirements and contain the following data:
1. The certificate must be issued by an accredited certification body (displayed in the letterhead and identifiable in the circular stamp)
2. Valid issue date/expiry date in accordance with ÖNORM EN 13773 or ÖNORM EN 13501-1
3. Classification according to all three classes (1/2, 3/4 and 5)
4. Scope of the certificate/report, including details of the following:
- Description of item - Applicant or client - Basis for test - Description of test execution - Evaluation - Classification - Table with test results (optional)
In line with the scope of application of national standards, test certificates must be compiled in German. However, the ACV also accepts test certificates issued in other EU countries provided they are submitted in German or English.
Test certificates must be submitted in good time before the event takes place. Decorations may only be put up and materials may only be used following authorisation by the fire safety officer.
6. Responsibility
Authorisation and clearance of decorations and events falls under the remit of fire safety officer.
April 2014
