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Audit Committee #1, #2, & #3 MEMORANDUM TO

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MEMORANDUM September 25, 2017 TO: Audit Committee FROM: Blaise DeFazio, Legislative Analys1 .p Office of Legislative Oversight Audit Committee #1, #2, & #3 September 28, 2017 Briefing SUBJECT: FY16 Montgomery County Union Employee Deferred Compensation Plan Audit Status & Updates from the Office of the Inspector General and the Office of Internal Audit On September 28th, the Audit Committee will receive a status update on the FY 16 Montgomery County Union Employee Deferred Compensation Plan Audit and briefings from the Office of the Inspector General and the Office of Internal Audit about their ongoing activities and reports. The participants expected to attend the worksession and the location of the supporting materials for each item are listed below. Item Topic/Representatives Materials on © page # 1 FY16 Montgomery County Union Employee NIA Deferred Compensation Plan Audit Status 2 Update from the Office of the Inspector General ©1 Edward L. Blansitt III, Inspector General Update from the Office of Internal Audit Fariba Kassiri, Assistant Chief 3 Administrative Officer ©7 William Broglie, Manager, Office of Internal Audit Item #1: FY16 Montgomery County Union Employee Deferred Compensation Plan Audit Status At the March 16 th Audit Committee meeting, it was noted that the audit of the financial statements of the Montgomery County Union Employee Deferred Compensation Plan (MCUEDCP) was not complete yet because work cannot begin on the audit until after it closes it books annually on December 31 st Traditionally, this last remaining audit is issued in the early summer. However, it has not been issued yet this year because CliftonLarsonAllen (CLA) found a significant deficiency in which "the general ledger accounts were not analyzed and reconciled with subsidiary information on a monthly or even quarterly basis." CLA has finished the audit work and a draft audit report that currently is being reviewed by Walter Bader, Chair of the MCUEDCP. After the MCUEDCP issues a response to the audit finding, CLA will issue the audit report and OLO will forward the findings to the Audit Committee with an explanatory cover memo.
Transcript

MEMORANDUM

September 25, 2017

TO: Audit Committee

FROM: Blaise DeFazio, Legislative Analys1 .p Office of Legislative Oversight

Audit Committee #1, #2, & #3 September 28, 2017

Briefing

SUBJECT: FY16 Montgomery County Union Employee Deferred Compensation Plan Audit Status & Updates from the Office of the Inspector General and the Office of Internal Audit

On September 28th, the Audit Committee will receive a status update on the FY 16 Montgomery County Union Employee Deferred Compensation Plan Audit and briefings from the Office of the Inspector General and the Office of Internal Audit about their ongoing activities and reports. The participants expected to attend the worksession and the location of the supporting materials for each item are listed below.

Item Topic/Representatives Materials on © page #

1 FY16 Montgomery County Union Employee

NIA Deferred Compensation Plan Audit Status

2 Update from the Office of the Inspector General

©1 • Edward L. Blansitt III, Inspector General

Update from the Office of Internal Audit

• Fariba Kassiri, Assistant Chief 3 Administrative Officer ©7

• William Broglie, Manager, Office of Internal Audit

Item #1: FY16 Montgomery County Union Employee Deferred Compensation Plan Audit Status

At the March 16th Audit Committee meeting, it was noted that the audit of the financial statements of the Montgomery County Union Employee Deferred Compensation Plan (MCUEDCP) was not complete yet because work cannot begin on the audit until after it closes it books annually on December 31 st

Traditionally, this last remaining audit is issued in the early summer. However, it has not been issued yet this year because CliftonLarsonAllen (CLA) found a significant deficiency in which "the general ledger accounts were not analyzed and reconciled with subsidiary information on a monthly or even quarterly basis." CLA has finished the audit work and a draft audit report that currently is being reviewed by Walter Bader, Chair of the MCUEDCP. After the MCUEDCP issues a response to the audit finding, CLA will issue the audit report and OLO will forward the findings to the Audit Committee with an explanatory cover memo.

Item #2: Update from the Inspector General

The Inspector General, Edward L. Blansitt Ill, will update the Committee on the activities of the Office. Mr. Blansitt provided a handout, attached beginning at ©l, that summarizes the OIG's progress and highlights from his Annual Report of Activity for the Fiscal Year Ended June 30, 2017. The Annual Report and published reports are found on the OIG's website, at http://www.montgomerycountymd.gov/OIG/igproduct.html Items of note from the handout include:

• The OIG issued eight reports and three preliminary inquiry memorandums (PIM) in FY2017: o Communication of Building Permit Information to SDA T o Montgomery County Information Systems Security o Lawrence Court Halfway House Meal Provision to Residents (PIM) o Healthcare Billing Practices o Follow-up Review: Managing Alcohol Inspections o Administration of Contracts Awarded to Maryland Treatment Centers o Follow-Up Review: Preventative Maintenance and Compressed Natural Gas Tank

Inspections of Ride-On Buses o 2016 People of Distinction Humanitarian Awards (PIM) o Oversight of the Montgomery College President's Expenses o Yellow Signal Timing (PIM) o Improper Procurement of Gateway Signage by the Wheaton Urban District (released in June)

• The OIG is currently working on 20 cases, including outstanding referrals.

• In FY18 the department is completing reviews of the County Disability Retirement Program, reviews related to the Department of Correction and Rehabilitation, and reviewing cash handling procedures.

• In the next four years, the OIG will focus on two broad areas: effectiveness of governance structure and resulting internal control systems and information technology security.

Item #3: Update from the Office of Internal Audit

Assistant Chief Administrative Officer Fariba Kassiri and William Broglie, Manager of the Office of Internal Audit, will update the Committee on the activities of the Office. Mr. Broglie provided a summary of the Office's recently released and ongoing audits, attached beginning at ©10. Published reports for the Office of Internal Audit can be found at http://www.montgomerycountymd.gov/exec/internal audit.html Items of note from the summary include:

• No reports have been released since they were last before the Audit Committee in June 2017.

• In FY 18 the Office of Internal Audit will continue to work on the two ongoing reviews from FY 17 (DLC Store Operations and Fleet Maintenance Inventory Management). For these two reviews, the fieldwork is complete and the report of findings and recommendations is under development. Other reviews for FYI 8 will be determined based on the remaining 32 high risk areas identified in the 2016 County-wide risk assessment.

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Inspector General Update

Presentation to the Montgomery County Council

Audit Comm-ittee

September 28, 2017

Inspector General Update to Council Audit Committee - September 2017

Areas of Discussion

Annual Report of Activity for Fiscal Year 2017

0 • Performance Measurement Goals and Results

• Progress vs 2017 Work Plan

• OIG Activity

• Future Directions

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Inspector General Update to Council Audit Committee - September 2017

Performance Measures in 2018

Aooroved OIG Budaet

Incident reports reviewed and action initiated within 5 business days

Inquiries completed within 60 days

Incident reports resolved or referred to management within 90 days:

AudiUinspection/investigation reports completed within 6 months

AudiUinspection/ investigation recommendations accepted

Goal 2016 2017

Actual Actual

90°/o 99°/o 97°/o

70o/o 83°/o 79°/o

70°/o 95°/o 87°/o

50o/o 11 °/o 50°/o

67°/o 33°/o 100°/o

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Inspector General Update to Council Audit Committee - September 2017

OIG Activity

During Fiscal Year 2017, we:

• Received 96 new complaints

• Opened 42 Preliminary Inquiries

• Issued seven reports plus three Preliminary Inquiry Memorandums (PIMs)

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Inspector General Update to Council Audit Committee - September 2017

FY 2017 OIG Work Products • Advisory Memorandum: Department of Permitting Services - Communication of Building

Permit Information to SDA T

• Report: Department of Technology Services - Montgomery County Information Systems Security

• Preliminary Inquiry Memorandum: Department of Health and Human Services - Lawrence Court Halfway House Meal Provision to Residents

• Advisory Memorandum: Department of Health and Human Services - Healthcare Billing Practices

• Report: Department of Liquor Control - Managing Alcohol Inspections

• Report: Department of Health and Human Services -Administration of Contracts Awarded to Maryland Treatment Centers

• Report: Department of General Services - Follow-up Review of Preventative Maintenance and Compressed Natural Gas Tank Inspections of Ride On Buses

• Preliminary Inquiry Memorandum: Office of Community Partnerships - 2016 People of Distinction Humanitarian Awards

• Advisory Memorandum: Montgomery College- Oversight of the Montgomery College President's Expenses

• Preliminary Inquiry Memorandum: Department of Transportation -Yellow Signal Timing

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Inspector General Update to Council Audit Committee - September 2017

FY 2017 Work Plan

The Work Plan identified two priorities:

1. Promptly review each complaint and respond to the complainant.

Outcome: We have done this by addressing each complaint and initiating action within five business days 97% of the time.

2. Follow-up on prior audit recommendations.

Outcome: We did this through the issuance of two follow-up reports in FY 2017.

~ Managing Alcohol Inspections

~ Preventative Maintenance and Compressed Natural Gas Inspections of Ride On Buses

Specific Planned Reviews:

Five of the eight specific planned reviews identified in the work plan have been completed. The remaining projects are either in progress or have been deferred in favor of work we considered more urgent.

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Inspector General Update to Council Audit Committee - September 2017

Current OIG Activity • Issued OIG Report 18-001 Improper Procurement of Gateway Signage by

the Wheaton Urban District

• Ongoing work includes: 20 cases (including outstanding referrals)

• Reviews of the County Disability Retirement Program, reviews related to the Department of Correction and Rehabilitation, and reviews of cash handling procedures

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Inspector General Update to Council Audit Committee - September 2017

Future Directions Our work plan for the next four years will likely focus on a few broad topics:

• We will place an increased emphasis on the effectiveness of governance structures and resulting internal control systems. We believe that, given the breadth of County activities and limited audit resources, internal controls and ethics are the only lasting safeguards against nefarious activities.

• We see continued and likely growing risk in the area of information technology security. We realize our skills in this area are moderate at best. We hope to team with other auditors (perhaps federal or those of independent County agencies) or contract with subject matter experts to fill gaps as needed.

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Office of the County Executive Office of Internal Audit Status Report to the Audit Committee

September 2017

Audit Reports Issued Since Last Appearance before the Audit Committee on June 22, 2017:

None

All issued reports are on: http://www.montgomerycountymd.gov/exec/internal audit.html

Ongoing Reviews (2)

1. DLC Retail Store Operations. The objective of this program assessment is to conduct an internal control review of a sample ( 4 locations: Montrose, Wheaton, Seneca Meadows, and Clarksburg Village) of DLC retail store operations. The assessment will focus on the existing internal control environment and the effectiveness of existing controls; to identify existing risks and opportunities for improvements to strengthen management of retail stores - both those reviewed under this sample review and potentially across DLC retail stores generally. The scope of the review will include the following: Cash operations (payment receipt, cash handling, recording, deposits, reconciliations, and reporting) ; Timekeeping; Scheduling and adherence; Leave practices; Store staffing and coverage; Store inventory ( ordering, receiving, periodic counts, safeguarding, loss management); and Store security camera functionality. Current Status: Fieldwork is completed. Report of findings and recommendations is under development.

2. Fleet Maintenance Inventory Management. The objective of this internal control review is to assess the existing internal control environment and the effectiveness of existing inventory management system and controls. The assessment will focus on existing risks and opportunities for improvements to strengthen management of inventory operations at each of the four fleet management locations: Equipment Maintenance & Transit Operation Center (EMTOC); Brookville Maintenance Facility (BMF); Nicholson Court Small Transit Shop (STS); and Automotive Equipment Section/Seven Locks Facility. Current Status: Fieldwork is completed. Report of findings and recommendations is under development.

Progress on Implementing Recommendations

CUMULATIVE RECOMMENDATION TRACKING: MCIA, OLO, OIG

Total Fully Partially Implemented Recommendations Implemented (In Process)

MCIA Audits 333 295 38 Percent 77% 89% 11%

OIG & OLO Reports 102 89 13 Percent 23% 87% 13%

Total Recommendations 435 384 51

Percent 100% 88% 12%

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