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Audit what it means to a company
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Overview
1. Introduction
2. Quality Audit
3. Types of Audits
4. Audit Stages
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1. Introduction
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ISO 9000:2005
Basic principles & Expressions
ISO 9001:2009
Requirements
&
Documentation
ISO 9004:2009
Guideline of
performance enhancing
ISO 19011:2002
Guideline for Audit
Quality
Management
System
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2. Quality Audit
What it is: systematicandindependent examination
Purpose: todetermine quality activitiescomply
with plannedarrangements
arrangementsareimplementedeffectively
Application: management tool
Kinds of : statically audits
dynamically audits
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2. Quality Audit
Prevention of accumulated errors
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time
Quality Audit
Quality Audit
Quality Audit avoideddeviation
avoideddeviation
avoideddeviation
Performance
fullfillment
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3. TypesofAudits
System audit: applicable elements of the qualitysystem
Process audit: completeness & correctnessofconditions
Product audit: product specifications
performance standard
customer requirements
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3. TypesofAudits
Internal Audit: first party audit
strengths & weaknessesofprocedures,
methods
External Audit: secondor thirdparty audit
Second party audit: performedon supplier
by acustomer
Third party audit: performedon asupplier
by an accreditedorganisation
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4. Audit Stages
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Initiating the audit
Conducting document review
Preparing for the on-site audit activities
Conducting on-site audit activities
Preparing, approving and distributing the audit report
Completing the audit
Conducting audit follow-up
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4. Audit Stages
Initiating the audit:
- Appointing theaudit teamleader
- Defining audit objectives,scopeandcriteria
- Determining thefeasibility oftheaudit
- Selecting theaudit team
- Establishing initialcontact with theauditee
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4. Audit Stages
Conducting document review:
- Reviewing relevant management systemdocumentsand
determining theiradequacy with respect to audit criteria
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4. Audit Stages
Preparing for the on-site audit activities:
- Preparing theaudit plan
-Assigning work to theaudit team
- Preparing workdocuments
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4. Audit Stages
Conducting on-site audit activities:
- Conducting theopening meeting
- Communication during theaudit
- Rolesandresponsibilitiesofguidesandobservers
- Collecting andverifying information
- Generating audit findings
- Preparing audit conclusions
- Conducting theclosing meeting
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4. Audit Stages
Preparing, approving and distributing the audit report:
- Preparing theaudit report
-Approving anddistributing theaudit report
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4. Audit Stages
Completing the audit:
- Allactivitiesdescribedin theaudit plan havebeen carriedout
- Theapprovedaudit report hasbeen distributed
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4. Audit Stages
Conducting audit follow-up:
- Theconclusionsoftheaudit may indicate the needfor
corrective,preventiveorimprovement actions,asapplicable- Thecompletion andeffectivenessofcorrectiveaction should
beverified
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Thank you for your attention!
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Sources
Google books
Mills,Charles A.
Thequality audit amanagement evaluation tool, 1. Edition,McGraw Hill
Wbbelmann, KlausManagement Audit, 1,Auflage,Gabler,2001,Wiesbaden
Other sources
Eissler,Ralf
Qualittsmanagement, 1.Auflage, Konstanz
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