Operations Monthly Report - August
Content:
oGIP, oGCDP, iGIP, iGCDP, TM, Operations, IM
oGIP Monthly Report July 2013
oGIP – General Direction
1. Working on specific segments - Global Talents subproduct implementation
2. Growth networks – working closely with some LCs 3. oGIP culture among membership in our entity
( personel fulfillment, better understanding of area, value proposition for members)
4. Off peaks in segments – supply & demand management
5. International Relations support MC MoS realzation 7. Selling culture in oGIP area
8. Capitalizing on SU
Monthly Priorities Achievement
Kasia
Growth Netowrks strategy JD NST <3 done LC coaching visit -‐ ac=on step for each
LC JD me done OGX Relevance campaign crea=on SI Ana Sofia 25%
August – Results Overall RA
Białystok Gdańsk UG Katowice UE
Kielce Koszalin Kraków Łodź Lublin
Nowy Sącz Olsztyn Poznań Rzeszów Szczecin Toruń
Warszawa SGH Warszawa UW Wrocław UE Wrocław UT
1 5 0 0 6 2 0 5 1 0 8 10 4 7 1 2 0 0 0 3 11 4 2 2 0 0 2 1 6 2 4 5 6 10 2 2
2013 2013
August – Results Overall MA
Białystok Gdańsk UG Katowice UE
Kielce Koszalin Kraków Łodź Lublin
Nowy Sącz Olsztyn Poznań Rzeszów Szczecin Toruń
Warszawa SGH Warszawa UW Wrocław UE Wrocław UT
1 1 4 3 1 2 0 5 1 0 4 5 4 0 3 3 0 0 0 0 5 4 0 3 0 2 1 1 1 3 1 4 1 1 1 2
2012 2013
August – Results Overall RE
Białystok Gdańsk UG Katowice UE
Kielce Koszalin Kraków Łodź Lublin
Nowy Sącz Olsztyn Poznań Rzeszów Szczecin Toruń
Warszawa SGH Warszawa UW Wrocław UE Wrocław UT
1 1 2 3 1 1 0 0 0 0 3 4 2 0 3 1 0 0 0 0 7 6 0 2 0 0 1 0 1 1 5 3 3 2 1 2
2012 2013
August – Results in BA
RA MA RE
PL RE PL RE PL RE
6 25 12 13 10 10
RA MA RE RE 2012 Growth/Drop
26 26 19 45 -‐58%
Q1 2013
PLANNED
RA MA RE RE 2012 Growth/Drop
38 32 37 45 -‐18%
12 6 18
August – Results in MKT
RA MA RE RE 2012 Growth/Drop
11 15 17 26 -‐35%
Q1 2013
PLANNED
RA MA RE RE 2012 Growth/Drop
22 35 36 26 38%
11 20 19
RA MA RE
PL RE PL RE PL RE
8 11 10 6 8 5
August – Results in EDU
RA MA RE RE 2012 Growth/Drop
10 30 22 35 -‐37%
Q1 2013
PLANNED
RA MA RE RE 2012 Growth/Drop
33 22 37 35 6%
23 -‐8 15
RA MA RE
PL RE PL RE PL RE
8 12 1 9 12 10
August – Results in IT
RA MA RE RE 2012 Growth/Drop
11 4 6 12 -‐50%
Q1 2013
PLANNED
RA MA RE RE 2012 Growth/Drop
18 12 18 12 50%
7 8 12
RA MA RE
PL RE PL RE PL RE
5 5 2 3 5 1
Overal
RA MA RE
PL 28 25 35
RE 54 33 26
% 192% 132% 75%
Overall Factors (positive or negative factors that influenced the
performance)
Postitve:
1. Clear & achievable plans – I can easly set my weekly/montly priorities
2. NST support
3. Relation with other country
4. International Congres in Egypt
Overall Factors
Negative:
1. Pipline in MA/RE
2. Ongoing promo for Global Talents
3. International Congres in Egypt
oGIP in August 2013
Key Achievements:
• Workflow of Growth Netowrk Implementation
• GIP Strategic Meeting (Hungary, Poland, Germany, Czech Republic)
• LC coaching schedule & individual approach
• IC – interantional relation, setting specific goals for cooperation, conection between NST and iGIP responsible in countries
• IC fallow up
Key Non-Achievements
• NST Meeting – postpone till 1.09
• Coaching visit postpone – 09-18.09
• OGX Relevance Campaign
• RE
oGIP in September 2013 Key strategies for next
month:
• NST meeting – Growth Networks/ standarization of processes before October recruitment (product packaging)
• ELD Summit – tool for strategy implementation
• LC coaching • IC fallow up! • GT platform ready before
ELD Summit
Key challenges for next month:
• Multitasking – LC visits and preparation for ELD Summit in the same time
• IC fallow up – depends not only from me
• my@net changes – avi EPs review
oGCDP Monthly Report August 2013
oGCDP – General Direction • Bring OGX Relevance to AIESEC in Poland
• RA = MA mindset
• LC2LC Cooperation Management
• Customer orientation focus
• EP LEAD Implementation / Co-Delivery Strategies
• Introduction of off peak
• International Positioning
• Process Optimization
Monthly Priorities Achievement
August - Results RA 2012 2013 Growth
Planned - 20 Achieved 22 21 - 5% % Plan Realization - 105%
MA 2012 2013 Growth Planned - 35 Achieved 39 45 15% % Plan Realization - 129%
RE 2012 2013 Growth Planned - 180 Achieved 91 102 12% % Plan Realization - 57%
Network Analysis – RA
6
1
2
1 1
2
1
2
0
1 1
2
0
1 1
0 0 0
5
4
2 2 2
1 1 1 1 1 1
0 0 0 0 0 0 0 0
1
2
3
4
5
6
7
2012 2013
Network Analysis – MA
2
8
1
3 4
7
2 1
5
1 0 0 0
1 1 1 2
0
10
7
4 4 4 3 3
2 2 2 2 1 1
0 0 0 0 0 0
2
4
6
8
10
12
2012 2013
Network Analysis – RE
12 12
7 8
26
7
1 2 2 5
1 2 4
2 0 0 0 0
16 14
12 11 9
6 6 5 4 4 4 4 2 2 2 1 0 0
0
5
10
15
20
25
30
2012 2013
Overall Factors (positive or negative factors that influenced the
performance)
• Bottlenecks in LC Q4 off peak
• Poor focus on ongoing promo GCDP
• NST selection process
• 2/4 NST members ”on hold”
• International Congress – Egypt ‘13
oGCDP in August 2013
Key Achievements:
• NST and WG teams selection
• NST individual action plans and coaching
• WG meeting preparation
• IC – trainings, GCP’s, country meetings, networking
• LC coachings scheduled
• Post-IC follow up
Key Non-Achievements
• Matching focus/goals
• RE goals
• OGX relevance campaign preparation
• LC coaching visits postponed
oGCDP in September 2013 Key strategies for next
month:
• Off Peak Working Group meeting
• NST empowerment
• LC direct coaching
• ELD Summit
• Improve GC platform
Key challenges for next month:
• LC coaching preparation & visits
• ELD Summit preparation
• Clean AVI database
• Decisions upon AI & GC platform use
iGIP Monthly Report August 2013
iGIP – General Direction
• iGIP in Poland is delivering one coherent and market relevant Global Talents product basing on national sub products and local segments. Our internal processes optimization and know-how implementation together with external outlook makes us reliable business partner for companies in different segments across Poland.
Monthly Priorities Achievement
• Sales Region (Coaching) strategy creation and first meeting
• Cooperation with government preparations (till Monday will be done)
• Global Talents positioning - NST selection || webpage + offer update || external partners raising
• Global Talents Product Development strategy (with BoA and WG)
August – Results Overall
0
10
20
30
40
50
60
70
2012 2013 Plan 2012 2013 Plan 2012 2013 Plan
Ra Ma Re
August
Q3 Results Overall
0
20
40
60
80
100
120
Ra Ra Plan Ma Ma Plan Re Re Plan
Q3
Q3 plan vs realiza=on
August – Results in IT
0
2
4
6
8
10
12
2012 2013 Plan 2012 2013 Plan 2012 2013 Plan
Ra Ma Re
August
IT
Network Analysis – RA
0 2 4 6 8 10 12 14
AIESEC RZESZOW AIESEC BIALYSTOK
AIESEC WROCLAW UE AIESEC POZNAN
AIESEC WARSAW UNIVERSITIES AIESEC KRAKOW
AIESEC GDANSK UG AIESEC LUBLIN UMCS
AIESEC OLSZTYN AIESEC KATOWICE AE
AIESEC LODZ AIESEC SZCZECIN
August RA
2012 2013
Network Analysis – MA
0 1 2 3 4 5 6
AIESEC KATOWICE AE (POLAND) AIESEC BIALYSTOK (POLAND)
POLAND (POLAND) AIESEC WARSZAWA SGH (POLAND)
AIESEC KRAKOW (POLAND) AIESEC TORUN UMK (POLAND)
AIESEC RZESZOW (POLAND) AIESEC LUBLIN UMCS (POLAND)
AIESEC LODZ (POLAND) AIESEC POZNAN (POLAND) AIESEC KOSZALIN (POLAND)
AIESEC GDANSK UG (POLAND)
August MA
2012 2013
Network Analysis – RE
0 1 2 3 4 5 6
AIESEC SZCZECIN (POLAND)
AIESEC POZNAN (POLAND)
AIESEC KIELCE (POLAND)
AIESEC WROCLAW UT (POLAND)
AIESEC WARSAW UNIVERSITIES (POLAND)
AIESEC LODZ (POLAND)
AIESEC KRAKOW (POLAND)
August RE
2012 2013
Overall Factors (positive or negative factors that influenced the
performance)
• AIESEC Uni share ( 84% / 46% / 63% ) • Unproper (hard to match) TNs in base • Sales and matching in Marketing
Subproduct growth • Lack of operations in IT • Lack of HR in LCs (weak sales and
matching intensity) • International Congress
iGIP in August 2013
Key Achievements:
• Matching intensity tool implementation
• Forms standarization (HTML usage)
• Marketing sales and matching growth
• Beginning of international cooperation
Key Non-Achievements
• IT operations
• Government cooperation preparation
• NST selection
• GT brand support (offer, webpage)
iGIP in September 2013 Key strategies for next
month:
• Coaching visits - sales region kick off!
• ELD Summit preperation and delivery
• Global Talents basic brand support - webpage / offer
Key challenges for next month:
• Exams + thesis
• Issue with Lublin (LCVP skip)
• GEP delivery
• Lack of NST for GT brand support
iGCDP Monthly Report August 2013
iGCDP – General Direction
1. National Projects Refreshment
2. Implementation of co-delivery standards
3. Improving reception quality
4. Global Host product development
5. Improvement of GCDP raising management
6. Preparation for grants‘ usage
7. Creation of a new national product for a new
market segment
Monthly Priorities Achievement
• Implementation of co-delivery processes – IN PROGRESS
• Market research for "National Projects Refreshment„ - DONE
• Working our standards for Global Host – IN PROGRESS
August - Results
Plan RealizaRon %
RA 50 52 104 %
MA 119 100 84 %
RE 50 74 148 %
Network Analysis – RE
AIESEC KRAKOW 38 AIESEC RZESZOW 14 AIESEC WARSAW UNIVERSITIES 12 AIESEC WROCLAW UE 7 AIESEC POZNAN 1 AIESEC WARSZAWA SGH 1 AIESEC LODZ 1
Network Analysis – RE
AIESEC KRAKOW 154
AIESEC POZNAN 84
AIESEC RZESZOW 82
AIESEC WARSAW UNIVERSITIES 71
AIESEC WROCLAW UE 62
AIESEC LODZ 47
AIESEC WARSZAWA SGH 44
AIESEC SZCZECIN 38
AIESEC BIALYSTOK 37
AIESEC KATOWICE AE 37
AIESEC LUBLIN UMCS 32
AIESEC GDANSK UG 30 19
AIESEC TORUN UMK 30
AIESEC WROCLAW UT 29
AIESEC OLSZTYN 16
AIESEC NOWY SACZ 11
AIESEC KIELCE 4
AIESEC KOSZALIN 1
Network Analysis – RE Country Result
India 1774
Brazil 1291
Russia 1088
China 1085
Indonesia 813
Poland 809 Egypt 751
Italy 568
Network Analysis – RE Country Result
India 1488
Brazil 1291
China 932
Russia 931
Poland 735 Indonesia 714
Egypt 645
Italy 553
• IC (+) I discussed the cooperation with main country partners
• IC (+) I got many functional inputs for my plans in iGCDP area which may result in better things done in the term
• IC (-) there are some delays in the functional projects because I didn’t work on them during IC
• Reception (-) Very low engagement of members of reception commission
• NST (-) there is no contact with one NST member for over a month, I do not know what’s going on with her
• NST (+) they did a very fine market research and have a lot of inputs the future of the national projects, very high engagement
Overall Factors
iGCDP in August 2013
Key Achievements:
• Gathered a lot of iGCDP knowledge on IC
• Built good relations with main and other country partners
• Delivered the market research for NPR
• Created the new form of national iGCDP products
• Informed the network about co-delivery direction
Key Non-Achievements
• Did not implement enough the co-delivery standards
• Reception standards creation
• Visa Process inprovement
iGCDP in September 2013 Key strategies for next
month: • Working out materials about
new national products • Educating the network about
the new national products • Refreshing the co-delivery
strategy and implementing it fast!
• Follow up with country partners after IC
• Driving strategies to coaching LC’s and enagaging them in the area
• Delivery of ELD summit • Exams in the last week of
September L L
Key challenges for next month:
• Less time for operational work due to coaching visits L
• Exams in the last week of September L L
• Still feeling a little bit sick after IC L L
TM Monthly Report August 2013
TM – General Direction
Talent Management and Talent Capacity driving GIP and GCDP growth bringing impact to organization and members.
Monthly Priorities Achievement
• Talent Plan feedback- DONE
• Tracking of TXP in the our network (start of audit- induction of NST and preparation of process with IM)- IN PROGRESS
• Preparation of IT TXP Recruitment and recruitment optimization- DONE
July – Results in TMP
2012 2013 Growth
RA 49 84 171%
RE 38 72 53%
July – Results in TLP
2012 2013 Growth
RA 45 37 -‐18%
RE 46 16 -‐66%
Overall Factors (positive or negative factors that influenced the
performance)
• MC team on IC- negative,
• Holidays period- difficulties to gather information from Lc in timeline-negative,
• Functional meeting- positive,
• NST (independent structure ready to work)- positive
TXP in August 2013
Key Achievements:
• Delivery of Talent Plan feedback
• Preparation of network for recruitment
• Preparation to IT TXP recruitment (Comm task force participations, creation of members profile, materials for LC, survey for IT members, final goals creation)
Key Non-Achievements
• Measuring of TXPs in network
• Late creation of ELD Summit agenda for OCPs
TXP in September 2013 Key strategies for next
month:
• ELD Summit preparation and delivery
• Prepraration of network to run IT TXP recruitment,
• Final preparation for product packing (recruitment and induction of task force)
• Preparation to run TLP audit
Key challenges for next month:
• Time like always
• Availability of Mc memebrs due to coaching LCs
Operations Monthly Report August 2013
Operations – General Direction
• Customer Experience Management in Local Level
• Refreshment of forms in myaiesec.net for optimization
• Information Management and Operations alignment to Global level
Monthly Priorities Achievement
• GIP Strategic Meeting and consolidation of a strong strategy of International Relations in the region
• Customer channel
• National Control Board team election
• International Congress 2013
Overall Factors (positive or negative factors that influenced the
performance)
Positive: Quick absortion of the idea to implement and execute GIP meeting within our MCVPs and other countries (very positive) Negative: IC Preparations ELD Summit Agenda creation and time management during the conference which was not good
Operations in August 2013
Key Achievements:
• GIP Strategic Meeting Management from VP OP side
• International Congress for global strategy understanding
Key Non-Achievements
• Support to GCDP ICX in for 1st meeting about refreshment in programmes
Operations in August 2013 Key strategies for next
month:
• Global Innovation systems
• Co-Delivery strategy follow up (GCDP)
• International Relations follow up (GIPs – after meeting implementation and execution)
Key challenges for next month:
• Global Innovation systems implementation in Poland
• GIP follow up with partners and possible RA strategy
Information Management Monthly Report
August 2013
Monthly Priorities Achievement
1. AMS: SONA being tested with Rubi;
2. AMS: Tickets;
3. AMS: Audit;
4. [ 10 ~ 12 hours ] NST Trainning
5. [ 2/2 ~ 100% ] Newsletters published;
6. TM Recruitment Tool;
7. [ 6/6 ~ 100% ] MyAIESEC.net issues;
Overall Factors
Delays: • NST training;
• Research and studies;