Australia Post Parcel Agreement Guide
Wines of Western Australia
Parcel Post Product Team
Effective May 2015 to May 2016
auspost.com.au
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Contents
1 Overview 4
2 Parcel Post Untracked 5
2.1 Service overview 5
2.2 Parcel Post Untracked Rates (Regular) 6
2.2.1.Lodgement Ex Perth WE Zone W1 (6000 – 6214) 6
2.2.2.Lodgement Ex Country WA Zone W2 (6215-6699) 7
2.2.3.Lodgement Ex Country WA Zone W3 (6700-6799) 8
2.3 Parcel Post Untracked Rates (Express) 9
2.3.1.Lodgement Ex Perth WE Zone W1 (6000 – 6214) 9
2.3.2.Lodgement Ex Country WA Zone W2 (6215-6699) 10
2.3.3.Lodgement Ex Country WA Zone W3 (6700-6799) 11
3 eParcel 12
3.1 What is eParcel? 12
3.2 What are the benefits of eParcel? 12
3.2.1.Tracking 12
3.2.2.Signature on Delivery 12
3.2.3.Transit Cover 12
3.2.4.Carded parcels 12
3.2.5.International 12
3.2.6.Returns 12
3.2.7.Multi-browser capability 12
3.3 How eParcel works 13
3.4. eParcel Rates (Regular) 14
3.4.1.Lodgement Ex Perth WE Zone W1 (6000 – 6214) 14
3.4.2.Lodgement Ex Country WA Zone W2 (6215-6699) 15
3.4.3.Lodgement Ex Country WA Zone W3 (6700-6799) 16
3.4.4.eParcel Rates (Regular) Features & Changes 17 3.5. eParcel Rates (Express) 18
3.5.1.Lodgement Ex Perth WE Zone W1 (6000 – 6214) 18
3.5.2.Lodgement Ex Country WA Zone W2 (6215-6699) 19
3.5.3.Lodgement Ex Country WA Zone W3 (6700-6799) 20
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3.4.4.eParcel Rates (Express) Features & Changes 21
3.6. Delivery Choices Fees 22
4 International services 23
4.1 International Rates 23
4.1.1.Airmail 23
4.1.2.Registered Post International 23
4.1.3.Pack and Track International 23
4.1.4.Express Courier International 23
4.2 Packaging 24
4.3 Express Courier International Delivery Timetable 24
5 Getting started 25
5.1 Lodgement 25
5.2 Packaging 25
5.3 General Enquiries 25
6 Tips for packaging 26
6.1 Postpak 26
5.1.1.Availability 26
7 Lodgement points 27
7.1 Metro 27
7.2 Country 29
8 Delivery Zones 31
8.1 Parcel Post Untracked (Regular) 31
8.2 Parcel Post Untracked (Express) 32
8.3 eParcel (Regular) 33
8.4 eParcel (Express) 34
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1 Overview
Australia Post is proud to be a provider of wine deliveries around the nation and our offer of delivery solutions has been expanded as part of our continued agreement to include eParcel.
Prices contained in this document have been developed for Wines of Western Australia members who do not lodge sufficient quantities for an agreement in their own right.
The following services and rates contained in this guide are for:
Parcel Post Untracked
eParcel
International
Please note:
• The account number to use at an Australia Post retail outlet, to ensure you get the preferred rates, is 6260032
• Agreement is valid 30 April 2016 unless withdrawn earlier
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2 Parcel Post Untracked
2.1 Service overview
Australia Post has made a significant investment in automating our Parcels network to improve our capacity, processing speeds and sorting capability. As a result of this investment it will now be more costly for Australia Post to accept and process unbarcoded parcels as additional manual processes are required to sort and process these parcels.
For our customers that are unable to use our eParcel service, or those who do not have internet access, this guide outlines the lodgement options and conditions of using our Parcel Post Untracked service. These lodgement conditions require you to place a Parcel Post Untracked barcode label on your parcels, either near or included as part of the address label. This barcode is then used by Australia Post to efficiently and accurately process your parcels for delivery.
The following options are available for producing and affixing a Parcel Post Untracked barcode label to your parcel:
1. Application of a self-adhesive barcode label provided by Australia Post
2. An Application Programming Interface (API) call to a label print service that returns an address label complete with the required barcodes
3. Generate a barcode on the address label that adheres to the specifications in the Customer Specifications for Parcel Post Untracked Service document
Important
If you choose to use our Receipted Delivery or Express Post service, you are not required to produce and affix a Parcel Post Untracked barcode label to your parcel. The Receipted Delivery and Express Post services already incorporate a barcode label as per the below examples.
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2.2 Parcel Post Untracked Rates (Regular)
2.2.1. Lodgement Ex Perth WE Zone W1 (6000 – 6214)
Pricing Schedule - Service Fees (GST inclusive)
Date 30-April-2015
Customer Name Wine Industry Association of WA
Rates Ex-Perth [W1]
Rates based on the Minimum Quantity (per annum): 60,000
Cubic Factor assessed, Cubic Factor = 1.00 , 'N' status to be applied
Service Rates
Up to 500g
Flat Rate Basic Per Kg
N1 Sydney 1000-2263, 2500-2530, 2555-2574, 2740-2786, 2890 $5.95 $15.26 $0.56
N2 NSW Country0200-0299, 2264-2371, 2373-2459, 2491-2499, 2531-2554, 2575-2647, 2649-
2714, 2716, 2720-2730, 2787-2879, 2881-2889, 2891-2898, 2900-2999$5.95 $14.65 $0.91
V1 Melbourne3000 -3220, 3335-3341, 3425-3443, 3750-3811, 3910-3920, 3926-3944, 3972-
3978, 3980-3983, 8000-8999$5.95 $14.97 $0.66
V2 VIC Country2648, 2715, 2717-2719 2731-2739, 3221-3334, 3342-3424, 3444-3749, 3812-
3909, 3921-3925, 3945-3971, 3979, 3984-3999$5.95 $14.65 $0.91
Q1 Brisbane 2485, 4000-4299, 4500-4549, 4900-4999, 9000-9299, 9400-9596, 9700-9799 $5.95 $14.02 $1.07
Q2 QLD Country Near 2372, 2460-2484, 2486-2490, 4300-4449, 4550-4699, 9597-9599, 9880-9919 $5.95 $13.65 $1.27
Q3 QLD Country Mid 4450-4499, 4700-4899, 9920-9999 $5.95 $13.65 $1.27
S1 Adelaide 5000-5199, 5800-5999 $5.95 $14.99 $0.62
S2 SA Country 2880, 5200-5749 $5.95 $14.84 $0.83
W1 Perth 6000-6214, 6800-6999 $5.95 $7.85 $0.00
W2 WA Country South 6215 - 6699 $5.95 $9.40 $0.20
W3 WA Country North 6700-6797 $5.95 $10.53 $0.46
T1 Tasmania 7000-7150, 7152-7999 $5.95 $13.65 $1.27
NT1 NT Near 0800-0821, 0828-0851, 0853, 0860-0861, 0870-0871, 0887-0999 $5.95 $13.65 $1.27
NT2 NT Remote 0822-0827, 0852, 0854-0859, 0862-0869, 0872-0886 $5.95 $13.65 $1.27
NF Norfolk Is* 2899 $5.95 $14.26 $0.91
W4 Christmas & Cocos Is* 6798-6799 $5.95 $10.53 $0.46
AAT Aust Antarctic Territory* 7151 $5.95 $13.65 $1.27
* these zones are GST Free
Receipted Delivery Fee (per article) $1.60
Parcel Post
Destination Zone PostcodesOver 500g up to 22kg
Features
Minimum Collection Value $41.00
Signature Copy Fee (per article) $7.35
Return Paid Parcels up to 500g (per article) Assessed
Return Paid Parcels over 500g (per article) Assessed
Charges
Administrative Fee $50.00
Return to Sender (per article) $10.00
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2.2.2. Lodgement Ex Country WA Zone W2 (6215-6699)
Pricing Schedule - Service Fees (GST inclusive)
Date 30-April-2015
Customer Name Wine Industry Association of WA
Rates Ex-WA Country South [W2]
Rates based on the Minimum Quantity (per annum): 60,000
Cubic Factor assessed, Cubic Factor = 1.00 , 'N' status to be applied
Service Rates
Up to 500g
Flat Rate Basic Per Kg
N1 Sydney 1000-2263, 2500-2530, 2555-2574, 2740-2786, 2890 $5.95 $14.97 $0.66
N2 NSW Country0200-0299, 2264-2371, 2373-2459, 2491-2499, 2531-2554, 2575-2647, 2649-
2714, 2716, 2720-2730, 2787-2879, 2881-2889, 2891-2898, 2900-2999$5.95 $14.65 $0.91
V1 Melbourne3000 -3220, 3335-3341, 3425-3443, 3750-3811, 3910-3920, 3926-3944, 3972-
3978, 3980-3983, 8000-8999$5.95 $14.97 $0.66
V2 VIC Country2648, 2715, 2717-2719 2731-2739, 3221-3334, 3342-3424, 3444-3749, 3812-
3909, 3921-3925, 3945-3971, 3979, 3984-3999$5.95 $14.65 $0.91
Q1 Brisbane 2485, 4000-4299, 4500-4549, 4900-4999, 9000-9299, 9400-9596, 9700-9799 $5.95 $14.02 $1.07
Q2 QLD Country Near 2372, 2460-2484, 2486-2490, 4300-4449, 4550-4699, 9597-9599, 9880-9919 $5.95 $13.65 $1.27
Q3 QLD Country Mid 4450-4499, 4700-4899, 9920-9999 $5.95 $13.65 $1.27
S1 Adelaide 5000-5199, 5800-5999 $5.95 $14.99 $0.62
S2 SA Country 2880, 5200-5749 $5.95 $14.84 $0.83
W1 Perth 6000-6214, 6800-6999 $5.95 $11.22 $0.00
W2 WA Country South 6215 - 6699 $5.95 $9.40 $0.20
W3 WA Country North 6700-6797 $5.95 $10.53 $0.46
T1 Tasmania 7000-7150, 7152-7999 $5.95 $13.65 $1.27
NT1 NT Near 0800-0821, 0828-0851, 0853, 0860-0861, 0870-0871, 0887-0999 $5.95 $13.65 $1.27
NT2 NT Remote 0822-0827, 0852, 0854-0859, 0862-0869, 0872-0886 $5.95 $13.65 $1.27
NF Norfolk Is* 2899 $5.95 $14.26 $0.91
W4 Christmas & Cocos Is* 6798-6799 $5.95 $10.53 $0.46
AAT Aust Antarctic Territory* 7151 $5.95 $13.65 $1.27
* these zones are GST Free
Receipted Delivery Fee (per article) $1.60
Parcel Post
Destination Zone PostcodesOver 500g up to 22kg
Features
Minimum Collection Value $41.00
Signature Copy Fee (per article) $7.35
Return Paid Parcels up to 500g (per article) Assessed
Return Paid Parcels over 500g (per article) Assessed
Charges
Administrative Fee $50.00
Return to Sender (per article) $10.00
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2.2.3. Lodgement Ex Country WA Zone W3 (6700-6799)
Pricing Schedule - Service Fees (GST inclusive)
Date 30-April-2015
Customer Name Wine Industry Association of WA
Rates Ex-WA Country North [W3]
Rates based on the Minimum Quantity (per annum): 60,000
Cubic Factor assessed, Cubic Factor = 1.00 , 'N' status to be applied
Service Rates
Up to 500g
Flat Rate Basic Per Kg
N1 Sydney 1000-2263, 2500-2530, 2555-2574, 2740-2786, 2890 $5.95 $15.47 $0.69
N2 NSW Country0200-0299, 2264-2371, 2373-2459, 2491-2499, 2531-2554, 2575-2647, 2649-
2714, 2716, 2720-2730, 2787-2879, 2881-2889, 2891-2898, 2900-2999$5.95 $15.29 $0.94
V1 Melbourne3000 -3220, 3335-3341, 3425-3443, 3750-3811, 3910-3920, 3926-3944, 3972-
3978, 3980-3983, 8000-8999$5.95 $15.47 $0.69
V2 VIC Country2648, 2715, 2717-2719 2731-2739, 3221-3334, 3342-3424, 3444-3749, 3812-
3909, 3921-3925, 3945-3971, 3979, 3984-3999$5.95 $15.29 $0.94
Q1 Brisbane 2485, 4000-4299, 4500-4549, 4900-4999, 9000-9299, 9400-9596, 9700-9799 $5.95 $14.56 $1.12
Q2 QLD Country Near 2372, 2460-2484, 2486-2490, 4300-4449, 4550-4699, 9597-9599, 9880-9919 $5.95 $14.12 $1.33
Q3 QLD Country Mid 4450-4499, 4700-4899, 9920-9999 $5.95 $14.12 $1.33
S1 Adelaide 5000-5199, 5800-5999 $5.95 $15.61 $0.64
S2 SA Country 2880, 5200-5749 $5.95 $15.43 $0.86
W1 Perth 6000-6214, 6800-6999 $5.95 $9.33 $0.00
W2 WA Country South 6215 - 6699 $5.95 $9.73 $0.21
W3 WA Country North 6700-6797 $5.95 $10.90 $0.48
T1 Tasmania 7000-7150, 7152-7999 $5.95 $14.12 $1.33
NT1 NT Near 0800-0821, 0828-0851, 0853, 0860-0861, 0870-0871, 0887-0999 $5.95 $14.12 $1.33
NT2 NT Remote 0822-0827, 0852, 0854-0859, 0862-0869, 0872-0886 $5.95 $14.12 $1.33
NF Norfolk Is* 2899 $5.95 $14.85 $0.91
W4 Christmas & Cocos Is* 6798-6799 $5.95 $10.90 $0.48
AAT Aust Antarctic Territory* 7151 $5.95 $14.12 $1.33
* these zones are GST Free
Receipted Delivery Fee (per article) $1.60
Parcel Post
Destination Zone PostcodesOver 500g up to 22kg
Features
Minimum Collection Value $41.00
Signature Copy Fee (per article) $7.35
Return Paid Parcels up to 500g (per article) Assessed
Return Paid Parcels over 500g (per article) Assessed
Charges
Administrative Fee $50.00
Return to Sender (per article) $10.00
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2.3 Parcel Post Untracked Rates (Express)
2.3.1. Lodgement Ex Perth WE Zone W1 (6000 – 6214)
Pricing Schedule - Service Fees (GST inclusive)
Date 01-April-2015
Customer Name Wine Industry Association of WA
Rates Ex-Perth [W1]
Rates based on the Minimum Quantity (per annum): 60,000
Cubic Factor assessed, Cubic Factor = 1.00 , 'N' status to be applied
Service Rates
Up to 500g
Flat Rate Basic Per Kg
N1 Sydney 1000-2263, 2500-2530, 2555-2574, 2740-2786, 2890 $8.62 $13.85 $6.18
N2 NSW Country0200-0299, 2264-2371, 2373-2459, 2491-2499, 2531-2554, 2575-2647, 2649-
2714, 2716, 2720-2730, 2787-2879, 2881-2889, 2891-2898, 2900-2999$8.62 $13.85 $9.21
V1 Melbourne3000 -3220, 3335-3341, 3425-3443, 3750-3811, 3910-3920, 3926-3944, 3972-
3978, 3980-3983, 8000-8999$8.62 $13.85 $7.49
V2 VIC Country2648, 2715, 2717-2719 2731-2739, 3221-3334, 3342-3424, 3444-3749, 3812-
3909, 3921-3925, 3945-3971, 3979, 3984-3999$8.62 $13.85 $8.02
Q1 Brisbane 2485, 4000-4299, 4500-4549, 4900-4999, 9000-9299, 9400-9596, 9700-9799 $8.62 $13.85 $11.31
Q2 QLD Country Near 2372, 2460-2484, 2486-2490, 4300-4449, 4550-4699, 9597-9599, 9880-9919 $8.62 $13.85 $12.51
Q3 QLD Country Mid 4450-4499, 4700-4899, 9920-9999 $8.62 $13.85 $12.51
S1 Adelaide 5000-5199, 5800-5999 $8.62 $13.85 $7.10
S2 SA Country 2880, 5200-5749 $8.62 $13.85 $8.02
W1 Perth 6000-6214, 6800-6999 $7.40 $13.85 $0.00
W2 WA Country South 6215 - 6699 $8.62 $13.85 $0.72
W3 WA Country North 6700-6797 $8.62 $13.85 $5.00
T1 Tasmania 7000-7150, 7152-7999 $8.62 $13.85 $9.09
NT1 NT Near 0800-0821, 0828-0851, 0853, 0860-0861, 0870-0871, 0887-0999 $8.62 $13.85 $7.38
NT2 NT Remote 0822-0827, 0852, 0854-0859, 0862-0869, 0872-0886 $8.62 $13.85 $7.38
NF Norfolk Is* 2899 $7.83 $13.85 $11.84
W4 Christmas & Cocos Is* 6798-6799 $7.83 $13.85 $5.00
AAT Aust Antarctic Territory* 7151 $7.83 $13.85 $11.84
* these zones are GST Free
Minimum Collection Value $41.00
Signature Copy Fee (per article) $7.35
Return Paid Parcels up to 500g (per article) Assessed
Return Paid Parcels over 500g (per article) Assessed
Charges
Administrative Fee $50.00
Return to Sender (per article) $10.00
Receipted Delivery Fee (per article) $1.60
Express Post
Destination Zone PostcodesOver 500g up to 22kg
Features
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2.3.2. Lodgement Ex Country WA Zone W2 (6215-6699)
Pricing Schedule - Service Fees (GST inclusive)
Date 01-April-2015
Customer Name Wine Industry Association of WA
Rates Ex-Perth [W2]
Rates based on the Minimum Quantity (per annum): 60,000
Cubic Factor assessed, Cubic Factor = 1.00 , 'N' status to be applied
Service Rates
Up to 500g
Flat Rate Basic Per Kg
N1 Sydney 1000-2263, 2500-2530, 2555-2574, 2740-2786, 2890 $8.62 $13.99 $6.24
N2 NSW Country0200-0299, 2264-2371, 2373-2459, 2491-2499, 2531-2554, 2575-2647, 2649-
2714, 2716, 2720-2730, 2787-2879, 2881-2889, 2891-2898, 2900-2999$8.62 $13.99 $9.30
V1 Melbourne3000 -3220, 3335-3341, 3425-3443, 3750-3811, 3910-3920, 3926-3944, 3972-
3978, 3980-3983, 8000-8999$8.62 $13.99 $7.56
V2 VIC Country2648, 2715, 2717-2719 2731-2739, 3221-3334, 3342-3424, 3444-3749, 3812-
3909, 3921-3925, 3945-3971, 3979, 3984-3999$8.62 $13.99 $8.10
Q1 Brisbane 2485, 4000-4299, 4500-4549, 4900-4999, 9000-9299, 9400-9596, 9700-9799 $8.62 $13.99 $11.42
Q2 QLD Country Near 2372, 2460-2484, 2486-2490, 4300-4449, 4550-4699, 9597-9599, 9880-9919 $8.62 $13.99 $12.64
Q3 QLD Country Mid 4450-4499, 4700-4899, 9920-9999 $8.62 $13.99 $12.64
S1 Adelaide 5000-5199, 5800-5999 $8.62 $13.99 $7.17
S2 SA Country 2880, 5200-5749 $8.62 $13.99 $8.10
W1 Perth 6000-6214, 6800-6999 $7.40 $13.99 $0.73
W2 WA Country South 6215 - 6699 $8.62 $13.99 $0.73
W3 WA Country North 6700-6797 $8.62 $13.99 $5.05
T1 Tasmania 7000-7150, 7152-7999 $8.62 $13.99 $9.18
NT1 NT Near 0800-0821, 0828-0851, 0853, 0860-0861, 0870-0871, 0887-0999 $8.62 $13.99 $7.45
NT2 NT Remote 0822-0827, 0852, 0854-0859, 0862-0869, 0872-0886 $8.62 $13.99 $7.45
NF Norfolk Is* 2899 $8.62 $13.99 $11.96
W4 Christmas & Cocos Is* 6798-6799 $8.62 $13.99 $5.05
AAT Aust Antarctic Territory* 7151 $8.62 $13.99 $11.96
* these zones are GST Free
Receipted Delivery Fee (per article) $1.60
Express Post
Destination Zone PostcodesOver 500g up to 22kg
Features
Minimum Collection Value $41.00
Signature Copy Fee (per article) $7.35
Return Paid Parcels up to 500g (per article) Assessed
Return Paid Parcels over 500g (per article) Assessed
Charges
Administrative Fee $50.00
Return to Sender (per article) $10.00
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2.3.3. Lodgement Ex Country WA Zone W3 (6700-6799)
Pricing Schedule - Service Fees (GST inclusive)
Date 01-April-2015
Customer Name Wine Industry Association of WA
Rates Ex-Perth [W3]
Rates based on the Minimum Quantity (per annum): 60,000
Cubic Factor assessed, Cubic Factor = 1.00 , 'N' status to be applied
Service Rates
Up to 500g
Flat Rate Basic Per Kg
N1 Sydney 1000-2263, 2500-2530, 2555-2574, 2740-2786, 2890 $8.62 $14.27 $6.37
N2 NSW Country0200-0299, 2264-2371, 2373-2459, 2491-2499, 2531-2554, 2575-2647, 2649-
2714, 2716, 2720-2730, 2787-2879, 2881-2889, 2891-2898, 2900-2999$8.62 $14.27 $9.49
V1 Melbourne3000 -3220, 3335-3341, 3425-3443, 3750-3811, 3910-3920, 3926-3944, 3972-
3978, 3980-3983, 8000-8999$8.62 $14.27 $7.72
V2 VIC Country2648, 2715, 2717-2719 2731-2739, 3221-3334, 3342-3424, 3444-3749, 3812-
3909, 3921-3925, 3945-3971, 3979, 3984-3999$8.62 $14.27 $8.26
Q1 Brisbane 2485, 4000-4299, 4500-4549, 4900-4999, 9000-9299, 9400-9596, 9700-9799 $8.62 $14.27 $11.65
Q2 QLD Country Near 2372, 2460-2484, 2486-2490, 4300-4449, 4550-4699, 9597-9599, 9880-9919 $8.62 $14.27 $12.89
Q3 QLD Country Mid 4450-4499, 4700-4899, 9920-9999 $8.62 $14.27 $12.89
S1 Adelaide 5000-5199, 5800-5999 $8.62 $14.27 $7.31
S2 SA Country 2880, 5200-5749 $8.62 $14.27 $8.26
W1 Perth 6000-6214, 6800-6999 $8.62 $14.27 $0.74
W2 WA Country South 6215 - 6699 $8.62 $14.27 $0.74
W3 WA Country North 6700-6797 $8.62 $14.27 $5.15
T1 Tasmania 7000-7150, 7152-7999 $8.62 $14.27 $9.36
NT1 NT Near 0800-0821, 0828-0851, 0853, 0860-0861, 0870-0871, 0887-0999 $8.62 $14.27 $7.60
NT2 NT Remote 0822-0827, 0852, 0854-0859, 0862-0869, 0872-0886 $8.62 $14.27 $7.60
NF Norfolk Is* 2899 $8.62 $14.27 $12.20
W4 Christmas & Cocos Is* 6798-6799 $8.62 $14.27 $5.15
AAT Aust Antarctic Territory* 7151 $8.62 $14.27 $12.20
* these zones are GST Free
Receipted Delivery Fee (per article) $1.60
Express Post
Destination Zone PostcodesOver 500g up to 22kg
Features
Minimum Collection Value $41.00
Signature Copy Fee (per article) $7.35
Return Paid Parcels up to 500g (per article) Assessed
Return Paid Parcels over 500g (per article) Assessed
Charges
Administrative Fee $50.00
Return to Sender (per article) $10.00
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3 eParcel
3.1 What is eParcel?
eParcel is Australia Post’s online freight management system designed to streamline the distribution of your products.
3.2 What are the benefits of eParcel?
3.2.1. Tracking
All parcels sent through the eParcel system are barcoded and tracked; keeping you informed about where your parcel is throughout the delivery journey. Your customers also have the option to track the progress of their delivery via email or “Track your item” at http://auspost.com.au/track/track.html
3.2.2. Signature on Delivery
All parcels sent through the eParcel system include a signature on delivery; providing you with confirmation and peace of mind that your parcel has been delivered and signed for.
3.2.3. Transit Cover
Transit Cover provides you with cover for the specified value of your parcel (up to $5,000) if your parcel is lost or damaged while being carried by Australia Post.
3.2.4. Carded parcels
If no one is available to receive and sign for your parcel, Australia Post will leave a card advising the recipient that a delivery was attempted. Alternatively, delivery instructions can be placed on the label allowing the parcel to be left in a secure location, if one is available.
3.2.5. International
The eParcel system can be used to send parcels both domestically and internationally. Our new 8 zone pricing structure and service offering is comprehensive; providing you with a number of different delivery services when sending parcels internationally.
3.2.6. Returns
eParcel Post Returns and Express eParcel Post Returns (where your customers drop off their parcels at one our retail outlets) or eParcel Call for Returns (where we pick the parcel up from your customer) are all available through eParcel. Our eParcel Returns service provides added convenience to you and your customers.
3.2.7. Multi-browser capability
The eParcel system can be used on a variety of different platforms, including Internet Explorer, Firefox and Safari.
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3.3 How eParcel works
1. Create a consignment for your parcels, by providing the required information on our easy to use online
form. Check the form once you’ve filled it in. You can change and edit as necessary.
2. Save your consignment information and then download the labels.
3. Print and attach the labels to your parcels.
4. Despatch your consignments using the online system. This will send the information directly to the
lodgement facility, and provide a print manifest report for you to print.
5. Lodge your parcels and the printed manifest report with your driver (if available within your area) or at
an Australia Post retail outlet.
6. The lodgement facility will check your parcel against the paper manifest you provide with the ne that’s
been received electronically, and record the arrival date and time of your parcels.
7. Parcels matching the manifest information are accepted and begin their journey. If there’s a mismatch
of information, your consignment will be placed on hold until the issue is resolved.
Please note:
As a valued eParcel customer, we have a range of support services to help make using eParcel as easy as possible.
There are a number of easy to understand online tutorials which can help guide you through using the eParcel system. These tutorials are available at http://auspost.com.au/business-solutions/eparcel- user-support.html
If you need more details information about using the eParcel system we have produced a comprehensive user guide. The user guide is available at http://auspost.com.au/media/documents/eParcel_User_Guide.pdf
14
3.4. eParcel Rates (Regular)
3.4.1. Lodgement Ex Perth WE Zone W1 (6000 – 6214)
Pricing Schedule - Service Fees (GST inclusive)
Date 01-April-2015
Customer Name Wines of Western Australia
Rates Ex-Perth [W1]
Rates based on the Minimum Quantity (per annum): 60,000
Cubic Factor assessed, Cubic Factor = 1.00 , 'N' status to be applied
Service Rates
Base Subsequent^ Per Kg
N1 Sydney $12.01 $12.01 $10.51 $0.40
GF Gosford $14.01 $14.01 $12.51 $0.53
WG Wollongong $12.54 $12.54 $11.04 $0.54
NC Newcastle $11.86 $11.86 $10.36 $0.58
CB Canberra $12.83 $12.83 $11.33 $0.57
N3 Albury $11.27 $11.27 $9.77 $0.80
N4 Tweed Heads $11.27 $11.27 $9.77 $0.80
N2 NSW Country $11.27 $11.27 $9.77 $0.80
V1 Melbourne $11.96 $11.96 $10.46 $0.40
GL Geelong $14.73 $14.73 $13.23 $0.47
BR Ballarat $15.68 $15.68 $14.18 $0.52
V3 Wodonga $15.68 $15.68 $14.18 $0.52
V2 VIC Country $15.68 $15.68 $14.18 $0.52
Q1 Brisbane $12.32 $12.32 $10.82 $0.44
IP Ipswich $14.73 $14.73 $13.23 $0.77
GC Gold Coast $13.33 $13.33 $11.83 $0.77
Q5 Coolangatta $12.32 $12.32 $10.82 $0.44
SC Sunshine Coast $14.73 $14.73 $13.23 $0.77
Q2 QLD Country Near $13.29 $13.29 $11.79 $1.00
Q3 QLD Country Mid $17.02 $17.02 $15.52 $1.00
Q4 QLD Country North $21.11 $21.11 $19.61 $1.00
S1 Adelaide $12.05 $12.05 $10.55 $0.25
S2 SA Country $10.23 $10.23 $8.73 $0.71
W1 Perth $6.60 $6.60 $5.10 $0.00
W2 WA Country South $7.50 $7.50 $6.00 $0.15
W3 WA Country North $10.35 $10.35 $8.85 $0.47
T1 Tasmania $18.11 $18.11 $16.61 $0.84
NT1 NT Near $19.06 $19.06 $17.56 $1.11
NT2 NT Remote $19.06 $19.06 $17.56 $0.97
NF Norfolk Is* $8.86 $8.86 $7.36 $3.57
W4 Christmas & Cocos Is* $10.66 $10.66 $9.16 $0.59
AAT Aust Antarctic Territory* $9.25 $9.25 $7.75 $8.03
* these zones are GST Free
^ Subsequent parcel is an additional parcel to the same address within a consignment
eParcel Returns - Delivery Fee (per article) $10.94
Parcel Post - powered by eParcel
Destination Zone Up to 500gOver 500g up to 22kg
Features
Parcel Post Call for Returns - Pick-up Fee (per request) $7.45
Parcel Post Call for Returns - Delivery Fee (per article) $10.94
Identity on Delivery Fee (per consignment) N/A
Parcel Post Return Paid Parcels up to 500g (per article) N/A
Parcel Post Return Paid Parcels over 500g (per article) N/A
Return Paid Annual Fee N/A
Return to Sender (per article) $17.50
Minimum Collection Value $41.00
Transit Cover: 1.50% of parcel value as stated in manifest, up to a value of $5,000
Transit Cover: (All Articles) Minimum default Transit Cover value per article is $0.00
Charges
Missing Manifest Fee (per article) $25.00
Administrative Fee $50.00
Pricing Schedule - Service Fees (GST inclusive)
Date 01-April-2015
Customer Name Wines of Western Australia
Rates Ex-Perth [W1]
Rates based on the Minimum Quantity (per annum): 60,000
Cubic Factor assessed, Cubic Factor = 1.00 , 'N' status to be applied
Service Rates
Base Subsequent^ Per Kg
N1 Sydney $12.01 $12.01 $10.51 $0.40
GF Gosford $14.01 $14.01 $12.51 $0.53
WG Wollongong $12.54 $12.54 $11.04 $0.54
NC Newcastle $11.86 $11.86 $10.36 $0.58
CB Canberra $12.83 $12.83 $11.33 $0.57
N3 Albury $11.27 $11.27 $9.77 $0.80
N4 Tweed Heads $11.27 $11.27 $9.77 $0.80
N2 NSW Country $11.27 $11.27 $9.77 $0.80
V1 Melbourne $11.96 $11.96 $10.46 $0.40
GL Geelong $14.73 $14.73 $13.23 $0.47
BR Ballarat $15.68 $15.68 $14.18 $0.52
V3 Wodonga $15.68 $15.68 $14.18 $0.52
V2 VIC Country $15.68 $15.68 $14.18 $0.52
Q1 Brisbane $12.32 $12.32 $10.82 $0.44
IP Ipswich $14.73 $14.73 $13.23 $0.77
GC Gold Coast $13.33 $13.33 $11.83 $0.77
Q5 Coolangatta $12.32 $12.32 $10.82 $0.44
SC Sunshine Coast $14.73 $14.73 $13.23 $0.77
Q2 QLD Country Near $13.29 $13.29 $11.79 $1.00
Q3 QLD Country Mid $17.02 $17.02 $15.52 $1.00
Q4 QLD Country North $21.11 $21.11 $19.61 $1.00
S1 Adelaide $12.05 $12.05 $10.55 $0.25
S2 SA Country $10.23 $10.23 $8.73 $0.71
W1 Perth $6.60 $6.60 $5.10 $0.00
W2 WA Country South $7.50 $7.50 $6.00 $0.15
W3 WA Country North $10.35 $10.35 $8.85 $0.47
T1 Tasmania $18.11 $18.11 $16.61 $0.84
NT1 NT Near $19.06 $19.06 $17.56 $1.11
NT2 NT Remote $19.06 $19.06 $17.56 $0.97
NF Norfolk Is* $8.86 $8.86 $7.36 $3.57
W4 Christmas & Cocos Is* $10.66 $10.66 $9.16 $0.59
AAT Aust Antarctic Territory* $9.25 $9.25 $7.75 $8.03
* these zones are GST Free
^ Subsequent parcel is an additional parcel to the same address within a consignment
Parcel Post - powered by eParcel
Destination Zone Up to 500gOver 500g up to 22kg
15
3.4.2. Lodgement Ex Country WA Zone W2 (6215-6699)up to 22kg
Pricing Schedule - Service Fees (GST inclusive)
Date 01-April-2015
Customer Name Wines of Western Australia
Rates Ex-WA Country South [W2]
Rates based on the Minimum Quantity (per annum): 60,000
Cubic Factor assessed, Cubic Factor = 1.00 , 'N' status to be applied
Service Rates
Base Subsequent^ Per Kg
N1 Sydney $6.95 $16.74 $15.24 $0.71
GF Gosford $6.95 $14.50 $13.00 $0.95
WG Wollongong $6.95 $14.50 $13.00 $0.95
NC Newcastle $6.95 $14.50 $13.00 $0.95
CB Canberra $6.95 $16.74 $15.24 $0.85
N3 Albury $6.95 $14.50 $13.00 $0.95
N4 Tweed Heads $6.95 $14.50 $13.00 $1.06
N2 NSW Country $6.95 $16.38 $14.88 $1.13
V1 Melbourne $6.95 $16.74 $15.24 $0.71
GL Geelong $6.95 $17.55 $16.05 $0.77
BR Ballarat $6.95 $18.68 $17.18 $0.77
V3 Wodonga $6.95 $18.68 $17.18 $0.75
V2 VIC Country $6.95 $18.68 $17.18 $1.04
Q1 Brisbane $6.95 $15.68 $14.18 $0.75
IP Ipswich $6.95 $21.42 $19.92 $0.68
GC Gold Coast $6.95 $19.74 $18.24 $0.68
Q5 Coolangatta $6.95 $18.28 $16.78 $0.55
SC Sunshine Coast $6.95 $17.55 $16.05 $0.92
Q2 QLD Country Near $6.95 $15.83 $14.33 $1.19
Q3 QLD Country Mid $6.95 $20.27 $18.77 $1.19
Q4 QLD Country North $6.95 $25.14 $23.64 $1.19
S1 Adelaide $6.95 $16.75 $15.25 $0.48
S2 SA Country $6.95 $16.59 $15.09 $0.93
W1 Perth $6.95 $12.13 $10.63 $0.00
W2 WA Country South $6.95 $10.82 $9.32 $0.24
W3 WA Country North $6.95 $12.13 $10.63 $0.53
T1 Tasmania $6.95 $22.23 $20.73 $1.01
NT1 NT Near $6.95 $22.70 $21.20 $1.32
NT2 NT Remote $6.95 $22.70 $21.20 $1.15
NF Norfolk Is* $6.95 $10.55 $9.05 $4.25
W4 Christmas & Cocos Is* $6.95 $12.70 $11.20 $0.70
AAT Aust Antarctic Territory* $6.95 $11.02 $9.52 $9.56
* these zones are GST Free
^ Subsequent parcel is an additional parcel to the same address within a consignment
Parcel Post - powered by eParcel
Destination Zone Up to 500gOver 500g up to 22kg
16
3.4.3. Lodgement Ex Country WA Zone W3 (6700-6799) 22kg
Pricing Schedule - Service Fees (GST inclusive)
Date 01-April-2015
Customer Name Wines of Western Australia
Rates Ex-WA Country South [W3]
Rates based on the Minimum Quantity (per annum): 60,000
Cubic Factor assessed, Cubic Factor = 1.00 , 'N' status to be applied
Service Rates
Base Subsequent^ Per Kg
N1 Sydney $6.95 $17.07 $15.57 $0.72
GF Gosford $6.95 $14.79 $13.29 $0.96
WG Wollongong $6.95 $14.79 $13.29 $0.96
NC Newcastle $6.95 $14.79 $13.29 $0.96
CB Canberra $6.95 $17.07 $15.57 $0.86
N3 Albury $6.95 $14.79 $13.29 $0.96
N4 Tweed Heads $6.95 $14.79 $13.29 $1.08
N2 NSW Country $6.95 $16.71 $15.21 $1.15
V1 Melbourne $6.95 $17.07 $15.57 $0.72
GL Geelong $6.95 $17.90 $16.40 $0.78
BR Ballarat $6.95 $19.05 $17.55 $0.78
V3 Wodonga $6.95 $19.05 $17.55 $0.76
V2 VIC Country $6.95 $19.05 $17.55 $1.06
Q1 Brisbane $6.95 $15.99 $14.49 $0.76
IP Ipswich $6.95 $21.85 $20.35 $0.69
GC Gold Coast $6.95 $20.14 $18.64 $0.69
Q5 Coolangatta $6.95 $18.64 $17.14 $0.56
SC Sunshine Coast $6.95 $17.90 $16.40 $0.93
Q2 QLD Country Near $6.95 $16.15 $14.65 $1.21
Q3 QLD Country Mid $6.95 $20.68 $19.18 $1.21
Q4 QLD Country North $6.95 $25.64 $24.14 $1.21
S1 Adelaide $6.95 $17.09 $15.59 $0.49
S2 SA Country $6.95 $16.92 $15.42 $0.94
W1 Perth $6.95 $13.42 $11.92 $0.00
W2 WA Country South $6.95 $11.21 $9.71 $0.25
W3 WA Country North $6.95 $12.56 $11.06 $0.56
T1 Tasmania $6.95 $22.67 $21.17 $1.03
NT1 NT Near $6.95 $23.15 $21.65 $1.34
NT2 NT Remote $6.95 $23.15 $21.65 $1.17
NF Norfolk Is* $6.95 $10.76 $9.26 $4.31
W4 Christmas & Cocos Is* $6.95 $12.95 $11.45 $0.71
AAT Aust Antarctic Territory* $6.95 $11.24 $9.74 $9.70
* these zones are GST Free
^ Subsequent parcel is an additional parcel to the same address within a consignment
Parcel Post - powered by eParcel
Destination Zone Up to 500gOver 500g up to 22kg
17
3.4.4. eParcel Rates (Regular) Features and Charges
Lodgement:
Ex Perth WE Zone W1 (6000 – 6214)
Ex Country WA Zone W2 (6215-6699)
Ex Country WA Zone W3 (6700-6799)
Features
eParcel Returns - Delivery Fee (per article) $10.94
Parcel Post Call for Returns - Pick-up Fee (per request) $7.45
Parcel Post Call for Returns - Delivery Fee (per article) $10.94
Parcel Post Return Paid Parcels up to 500g (per article) N/A
Identity on Delivery Fee (per consignment) N/A
Transit Cover: 1.50% of parcel value as stated in manifest, up to a value of $5,000
Transit Cover: (All Articles) Minimum default Transit Cover value per article is $0.00
Return Paid Annual Fee N/A
Parcel Post Return Paid Parcels over 500g (per article) N/A
Minimum Collection Value $41.00
Return to Sender (per article) $17.50
Administrative Fee $50.00
Charges
Missing Manifest Fee (per article) $25.00
18
3.5. eParcel Rates (Express)
3.5.1. Lodgement Ex Perth WE Zone W1 (6000 – 6214)
Pricing Schedule - Service Fees (GST inclusive)
Date 14-April-2015
Customer Name Wines of Western Australia
Rates Ex-Perth [W1]
Rates based on the Minimum Quantity (per annum): 60,000
Cubic Factor non-assessed, 'Y' status to be applied, dimensions declaration needed
Service Rates
Basic Subsequent^ Per Kg
N1 Sydney $8.32 $8.75 $7.25 $7.21
GF Gosford $8.32 $10.41 $8.91 $9.47
WG Wollongong $8.32 $10.41 $8.91 $9.47
NC Newcastle $8.32 $8.75 $7.25 $9.74
CB Canberra $8.32 $8.75 $7.25 $9.74
N3 Albury $8.32 $10.41 $8.91 $6.26
N4 Tweed Heads $8.32 $10.41 $8.91 $7.30
N2 NSW Country $8.32 $10.41 $8.91 $8.72
V1 Melbourne $8.32 $8.75 $7.25 $5.87
GL Geelong $8.32 $10.41 $8.91 $6.26
BR Ballarat $8.32 $10.41 $8.91 $6.26
V3 Wodonga $8.32 $10.41 $8.91 $6.26
V2 VIC Country $8.32 $10.41 $8.91 $6.26
Q1 Brisbane $8.32 $8.75 $7.25 $8.15
IP Ipswich $8.32 $10.41 $8.91 $9.40
GC Gold Coast $8.32 $8.75 $7.25 $9.67
Q5 Coolangatta $8.32 $10.41 $8.91 $7.30
SC Sunshine Coast $8.32 $10.41 $8.91 $9.40
Q2 QLD Country Near $8.32 $10.41 $8.91 $8.66
Q3 QLD Country Mid $8.32 $10.41 $8.91 $10.50
Q4 QLD Country North $8.32 $10.41 $8.91 $12.31
S1 Adelaide $8.32 $8.75 $7.25 $5.22
S2 SA Country $8.32 $10.41 $8.91 $5.74
W1 Perth $7.10 $7.41 $5.91 $0.00
W2 WA Country South $8.32 $10.25 $8.75 $1.07
W3 WA Country North $8.32 $10.25 $8.75 $5.15
T1 Tasmania $8.32 $10.41 $8.91 $7.78
NT1 NT Near $8.32 $10.41 $8.91 $10.82
NT2 NT Remote $8.32 $10.41 $8.91 $10.82
NF Norfolk Is* $8.32 $9.50 $8.00 $10.05
W4 Christmas & Cocos Is* $8.32 $9.62 $8.12 $4.28
AAT Aust Antarctic Territory* $8.32 $9.50 $8.00 $6.52
* these zones are GST Free
^ Subsequent parcel is an additional parcel to the same address within a consignment
Express Post - powered by eParcel
Destination Zone Up to 500gOver 500g up to 22kg
19
3.5.2. Lodgement Ex Country WA Zone W2 (6215-6699)
Pricing Schedule - Service Fees (GST inclusive)
Date 14-April-2015
Customer Name Wines of Western Australia
Rates Ex-WA Country South [W2]
Rates based on the Minimum Quantity (per annum): 60,000
Cubic Factor non-assessed, 'Y' status to be applied, dimensions declaration needed
Service Rates
Basic Subsequent^ Per Kg
N1 Sydney $8.32 $10.41 $8.91 $8.06
GF Gosford $8.32 $10.41 $8.91 $9.72
WG Wollongong $8.32 $10.41 $8.91 $9.72
NC Newcastle $8.32 $10.41 $8.91 $9.72
CB Canberra $8.32 $10.41 $8.91 $9.72
N3 Albury $8.32 $10.41 $8.91 $7.23
N4 Tweed Heads $8.32 $10.41 $8.91 $8.17
N2 NSW Country $8.32 $10.41 $8.91 $9.72
V1 Melbourne $8.32 $10.41 $8.91 $6.69
GL Geelong $8.32 $10.41 $8.91 $7.23
BR Ballarat $8.32 $10.41 $8.91 $7.23
V3 Wodonga $8.32 $10.41 $8.91 $7.23
V2 VIC Country $8.32 $10.41 $8.91 $7.23
Q1 Brisbane $8.32 $10.41 $8.91 $8.87
IP Ipswich $8.32 $10.41 $8.91 $9.66
GC Gold Coast $8.32 $10.41 $8.91 $9.66
Q5 Coolangatta $8.32 $10.41 $8.91 $8.17
SC Sunshine Coast $8.32 $10.41 $8.91 $9.66
Q2 QLD Country Near $8.32 $10.41 $8.91 $9.66
Q3 QLD Country Mid $8.32 $10.41 $8.91 $11.47
Q4 QLD Country North $8.32 $10.41 $8.91 $13.38
S1 Adelaide $8.32 $10.41 $8.91 $6.06
S2 SA Country $8.32 $10.41 $8.91 $6.78
W1 Perth $8.32 $10.25 $8.75 $0.96
W2 WA Country South $8.32 $10.25 $8.75 $1.35
W3 WA Country North $8.32 $10.25 $8.75 $6.22
T1 Tasmania $8.32 $10.41 $8.91 $8.07
NT1 NT Near $8.32 $10.41 $8.91 $11.60
NT2 NT Remote $8.32 $10.41 $8.91 $11.60
NF Norfolk Is* $8.32 $9.50 $8.00 $11.09
W4 Christmas & Cocos Is* $8.32 $9.62 $8.12 $5.15
AAT Aust Antarctic Territory* $8.32 $9.50 $8.00 $7.36
* these zones are GST Free
^ Subsequent parcel is an additional parcel to the same address within a consignment
Express Post - powered by eParcel
Destination Zone Up to 500gOver 500g up to 22kg
20
3.5.3. Lodgement Ex Country WA Zone W3 (6700-6799)
Pricing Schedule - Service Fees (GST inclusive)
Date 14-April-2015
Customer Name Wines of Western Australia
Rates Ex-WA Country North [W3]
Rates based on the Minimum Quantity (per annum): 60,000
Cubic Factor non-assessed, 'Y' status to be applied, dimensions declaration needed
Service Rates
Basic Subsequent^ Per Kg
N1 Sydney $8.32 $10.41 $8.91 $11.73
GF Gosford $8.32 $10.41 $8.91 $13.51
WG Wollongong $8.32 $10.41 $8.91 $13.51
NC Newcastle $8.32 $10.41 $8.91 $13.51
CB Canberra $8.32 $10.41 $8.91 $13.51
N3 Albury $8.32 $10.41 $8.91 $11.09
N4 Tweed Heads $8.32 $10.41 $8.91 $11.63
N2 NSW Country $8.32 $10.41 $8.91 $13.51
V1 Melbourne $8.32 $10.41 $8.91 $10.42
GL Geelong $8.32 $10.41 $8.91 $11.09
BR Ballarat $8.32 $10.41 $8.91 $11.09
V3 Wodonga $8.32 $10.41 $8.91 $11.09
V2 VIC Country $8.32 $10.41 $8.91 $11.09
Q1 Brisbane $8.32 $10.41 $8.91 $12.64
IP Ipswich $8.32 $10.41 $8.91 $13.45
GC Gold Coast $8.32 $10.41 $8.91 $13.45
Q5 Coolangatta $8.32 $10.41 $8.91 $11.63
SC Sunshine Coast $8.32 $10.41 $8.91 $13.45
Q2 QLD Country Near $8.32 $10.41 $8.91 $13.45
Q3 QLD Country Mid $8.32 $10.41 $8.91 $15.26
Q4 QLD Country North $8.32 $10.41 $8.91 $17.18
S1 Adelaide $8.32 $10.41 $8.91 $9.72
S2 SA Country $8.32 $10.41 $8.91 $10.57
W1 Perth $8.32 $10.25 $8.75 $4.66
W2 WA Country South $8.32 $10.25 $8.75 $6.22
W3 WA Country North $8.32 $10.25 $8.75 $1.35
T1 Tasmania $8.32 $10.41 $8.91 $11.47
NT1 NT Near $8.32 $10.41 $8.91 $8.46
NT2 NT Remote $8.32 $10.41 $8.91 $8.46
NF Norfolk Is* $8.32 $9.50 $8.00 $14.87
W4 Christmas & Cocos Is* $8.32 $9.62 $8.12 $1.14
AAT Aust Antarctic Territory* $8.32 $9.50 $8.00 $10.44
* these zones are GST Free
^ Subsequent parcel is an additional parcel to the same address within a consignment
Express Post - powered by eParcel
Destination Zone Up to 500gOver 500g up to 22kg
21
3.5.4. eParcel Rates (Express) Features and Charges
Lodgement:
Ex Perth WE Zone W1 (6000 – 6214)
Ex Country WA Zone W2 (6215-6699)
Ex Country WA Zone W3 (6700-6799)
22
3.6. Delivery Choices Fees (eParcel Regular)
Delivery Choice Fee
Service Offer Service Offer Detail Australia Post Charge
Customer Collect Location Customer elects to collect their parcel from one of our convenient Post Collection Points
Day Specific Delivery Customer elects for parcel delivery to an address on a specific day(s) of the week (Monday - Friday)
Date Specific Delivery Customer elects for parcel delivery to an address on a on a specific date
Merchant elects for parcel delivery not before a
N/A $3.00
$3.00
Date Embargo
AM/PM Delivery Window
AM/PM Delivery Window AND Day / Date
2 Hour Delivery Window
2 Hour Window AND Day / Date
specific date. The embargo date must be within 14 days from manifest submission and article lodgement.
Customer elects for parcel delivery to an address within an AM or PM delivery window (7am - 12pm, 12pm - 5pm)
Customer elects for parcel delivery to an address, within an AM or PM delivery window AND a Day/Date for delivery (Monday - Friday)
Customer elects for parcel delivery to an address within a 2 hour delivery window (7am to 9am, 9am - 11am, 11am - 1pm, 1pm-3pm, 3pm -5pm, 5pm- 7pm)
Customer elects for parcel delivery to an address within 2 hour delivery window AND Day/Date for delivery (Monday - Friday)
$3.00 $6.00
$7.50
$8.50
$10.00
23
4 International services
4.1 International Rates (eParcel)
4.1.1. Airmail
Airmail is an economical delivery service for items weighing 0 – 20kg.
For Letters weighing up to 500gm Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Per Item PLUS $1.08 $0.89 $0.86 $1.14 $0.86 $1.26 $1.37 $1.35
Per Kg $14.15 $18.42 $19.91 $23.36 $20.39 $22.03 $22.71 $24.47
For Parcels weighing up to 2kg
Per Item PLUS $3.87 $4.49 $4.69 $5.16 $4.91 $6.66 $7.40 $7.86
Per Kg $13.51 $15.69 $16.39 $18.06 $17.16 $23.31 $25.86 $27.47
For Parcels weighing over 2kg up to 20kg
Per Item PLUS $18.45 $23.24 $24.09 $23.42 $25.70 $33.30 $38.76 $42.52
Per Kg $9.18 $10.52 $11.12 $14.68 $11.29 $18.62 $20.14 $20.98
4.1.2. Registered Post International
Registered Post International provides a reliable delivery service within 3-10 business days, with signature on delivery in most destinations for added peace of mind. This service is available when sending items weighing 0 – 2kg.
For parcels weighing up to 2Kg
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Zone 6
Zone 7
Zone 8
Per Item PLUS $10.22 $10.86 $11.06 $11.56 $11.30 $13.11 $13.86 $14.34
Per Kg $13.93 $16.18 $16.90 $18.64 $17.70 $24.04 $26.68 $28.33
4.1.3. Pack and Track International
Pack and Track International is a delivery service that provides proof of postage and tracking from acceptance to delivery. This service is available when sending items weighing between 0 – 2kg and which are valued at less than AU$500 to our key lanes.
For parcels weighing up to 2Kg
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Zone 6
Zone 7
Zone 8
Per Item PLUS $10.22 $10.86 $11.06 $11.56 N/A $13.11 $13.86 $14.34
Per Kg $13.93 $16.18 $16.90 $18.64 N/A $24.04 $26.68 $28.33
24
4.1.4. Express Courier International
Express Courier International is a door to door delivery service which provides full tracking and signature on delivery. This service is available when sending items weighing 0 – 20kg.
For parcels weighing up to 2Kg (Doc) Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Per Item PLUS $36.58 $38.51 $39.81 $41.82 $41.30 $45.54 $47.61 $50.23
Per Kg $10.83 $14.16 $14.57 $17.42 $15.03 $21.29 $22.12 $23.13
For parcels weighing up to 2Kg (Mer) Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Per Item PLUS $45.72 $46.67 $47.50 $49.69 $49.00 $53.75 $55.64 $58.12
Per Kg $9.81 $13.20 $14.57 $17.02 $14.99 $13.67 $21.49 $22.70
For parcels weighing from 2Kg to 20Kg
Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Per Item PLUS $45.72 $46.67 $47.50 $49.69 $49.00 $53.75 $55.64 $58.12
Per Kg $9.81 $13.20 $14.57 $17.02 $14.99 $13.67 $21.49 $22.70
4.2 Packaging
Polystyrene wine packaging is recommended
1, 2 and 3 bottle packs are available from selected Australia Post outlets.
Maximum weight per parcel is 20kg
4.3 Express Courier International Delivery Timetable
Information regarding the delivery timetable for the Express Courier International service is available online at http://www1.auspost.com.au/gc/ or you can ask at your lodgement facility.
Please note:
For more specific delivery times please call 13 11 18
GST does not apply to international services
An ECI consignment note must be attached to all parcels; these are available at lodgement Retail outlets
Customs duties and/or taxes may be payable in the country of destination
There may also be restrictions for the delivery of wine to certain countries. Please check the Australia Post International Postal Guide to confirm that wine can be delivered to the country you require.
For those destinations showing “May require import permits” it is the responsibility of the addressee to check with their customs authorities regarding duties/taxes and whether the wine is allowed to be imported.
25
5 Getting started
5.1 Lodgement
You need to ensure your parcels are lodged at an Australia Post retail outlet listed in the lodgement information section. See page 19 for listing of available lodgement points. Please quote appropriate account number contained in this agreement
5.2 Packaging
Polystyrene wine packaging is recommended
1, 2 and 3 bottle packs are available from selected Australia Post outlets.
Maximum weight per parcel is 20kg
5.3 General Enquiries
Australia Post Business Enquiries 13 11 18
Wine Enquiries or Damages 1300 795 741
Tracking 13 11 18
26
6 Tips for packaging
6.1 Postpak
Postpak provides a quality packaging solution for all of your business needs. Postpak products are sturdy, lightweight
and come in a range of shapes and sizes. Below are prices for our WINEpak range, ideal for protecting your wine while in
transit.
WINEpak Product Single 10s (each) 100s (each)
74937
Single Cardboard WINEpak
$3.85 $3.08
$2.55
74938
Twin Cardboard WINEpak
$5.35 $4.39
$3.63
92196
Single Foam WINEpak
$3.80 $3.00
$2.20
92200
Double Foam WINEpak
$5.80 $4.99
$4.46
92201
Triple Foam WINEpak
$6.99 $5.99
$5.39
92202
Triple Pack Insert
$4.99 $4.10
$3.79
92203
Magnum WINEpak
$5.99 $5.10
$4.69
5.1.1. Availability
Retail outlets
Albany Business Centre Fremantle Post Office Perth Business Centre
Albany Post Office Joondalup Business Centre Perth Cloisters Square Post Office
Booragoon Post Office Kununurra Post Office Perth St Georges Terrace Post Office
Broome Post Office Manjimup Post Office South Perth Post Office
Bunbury Post Office Margaret River Post Office Subiaco Post Office
Busselton Post Office Midland Business Centre Victoria Park Post Office
Denmark Post Office Myaree Business Centre Welshpool Business Centre
East Perth Business Centre Osborne Park Business Centre West Perth Business Centre
Please note:
• If you require large quantities, please place an order in advance.
• The entire foam WINEpak range is available at the Midland Business Centre
27
7 Lodgement points
7.1 Metro
Outlet Address Suburb
Applecross North Licensed Post Office 40 Ardross Street APPLECROSS
Applecross Licensed Post Office 773 Canning Highway APPLECROSS
Bedford West Licensed Post Office 180B Grand Prom BEDFORD
Bibra Lake Business Centre 21-23 Port Pirie Street BIBRA LACK
Booragoon Post Office Shop 90, 125 Riseley Street BOORAGOON
Broadway Nedlands Licensed Post Office 2/88 Broadway NEDLANDS
Bullsbrook Licensed Post Office 2529 Great Northern Highway BULLSBROOK
Canning Bridge Applecross Licensed Post Office 902 Canning Highway APPLECROSS
Cannington Post Office Shop 1097, 1348-1386 Albany Hwy CANNINGTON
Canning Vale Business Centre 120-124 Banister Road CANNING VALE
Canning Vale East Licensed Post Office 2/271 Amherst Road CANNING VALE
Claremont Post Office 2 Bay View Terrace CLAREMONT
Clarkson Post Office 27/36 Ocean Keys Boulevard CLARKSON
Cloisters Square Post Office 863 Hay Street PERTH
Cloverdale Post Office Shop 24, 227-267 Belmont Avenue BELMONT
Cottesloe Post Office 53 Stirling Highway COTTESLOE
Darlington Licensed Post Office 18 Brook Road DARLINGTON
East Perth Post Office 249 Hay Street EAST PERTH
Ellenbrook Licensed Post Office 4/1 Highpoint Boulevard ELLENBROOK
Glen Forrest Licensed Post Office 7 Railway Road GLEN FORREST
Guildford Licensed Post Office 24 Stirling Street GUILDFORD
Herne Hill Licensed Post Office 777 Great Northern Highway HERNE HILL
Inglewood Post Office 885 Beaufort Street INGLEWOOD
Jarrahdale Licensed Post Office 674 Jarrahdale Road JARRAHDALE
Joondalup Business Centre 119 Winton Road JOONDALUP
Joondalup Post Office 420 Joondalup Drive JOONDALUP
Kalamunda Post Office 14 Barber Street KALAMUNDA
Karrinyup Post Office 200 Karrinyup Road KARRINYUP
Leederville Post Office 298 Vincent Street LEEDERVILLE
Mandurah Post Office 30-32 Pinjarra Road MANDURAH
28
Outlet
Address
Suburb
Marmion Licensed Post Office Shop 8, 19 Sheppard Road MARMION
Midland Business Centre 98 Morrison Road MIDLAND
Mount Helena Licensed Post Office 8 Evans Street MOUNT HELENA
Mount Lawley Post Office 682a Beaufort Street MOUNT LAWLEY
Myaree Business Centre 10/67 McCoy Street MYAREE
Nedlands Post Office 92 Stirling Highway NEDLANDS
North Fremantle Licensed Post Office 211 Queen Victoria Street NORTH FREMANTLE
North Perth Licensed Post Office 429 Fitzgerald Street NORTH PERTH
Osborne Park Business Centre 8 Collingwood Street OSBORNE PARK
Perth Business Centre 125 Stirling Street PERTH
Perth St Georges Terrace Post Office 66 St Georges Terrace PERTH
Rockingham Business Centre 40 Crompton Road ROCKINGHAM
South Fremantle Licensed Post Office Shop 24, 219 Hampton Road SOUTH FREMANTLE
South Perth Post Office 103 Mill Point Road SOUTH PERTH
Subiaco Post Office 164 Rockeby Road SUBIACO
Swanbourne Licensed Post Office 111 Claremont Crescent SWANBOURNE
Thornlie Post Office 23 / 318-328 Spencer Road THORNLIE
Two Rocks Licensed Post Office Shop 7 & 8, 10 Enterprise Avenue TWO ROCKS
Victoria Park Post Office 414 Albany Highway VICTORIA PARK
Wangara Business Centre 5 Dellamarta Road WANGARA
Wanneroo Post Office 16/950 Wanneroo Road WANNEROO
Warnbro Post Office 206 Warnbro Sound Road WARNBRO
Welshpool Business Centre 101-103 Pilbara Street WELSHPOOL
Wembley Licensed Post Office 341 Cambridge Street WEMBLEY
West Perth Post Shop 1195 Hay Street WEST PERTH
Please call 13 13 18 to contact any of the above post offices.
29
7.2 Country
Outlet
Address
Suburb
Albany Post Office 4/218 York Street ALBANY
Augusta Licensed Post Office 70 Blackwood Avenue AUGUSTA
Australind Licensed Post Office 18/299 Old Coast Road AUSTRALIND
Bakers Hill Licensed Post Office 4611 Great Northern Highway BAKERS HILL
Balingup Licensed Post Office Lot 26 Brockman Street BALINGUP
Bindoon Licensed Post Office 6362 Great Northern Highway BINDOON
Boddington Licensed Post Office 72 Bridge Street BODDINGTON
Boyanup Licensed Post Office Shop 1, 72 Bridge Street BOYANUP
Boyup Brook Licensed Post Office 75 Railway Parade BOYUP BROOK
Bridgetown Post Office 142 Hampton Street BRIDGETOWN
Brookton Licensed Post Office 107 Robinson Road BROOKTON
Broome Post Office Shop 19, 105 Carnarvon Street BROOME
Broomehill Licensed Post Office 38 India Street BROOMEHILL
Brunswick Junction Licensed Post Office Lot 1 Ommaney Road BRUNSWICK
Bunbury Post Office 153-155 Victoria Street BUNBURY
Busselton Post Office 70 Prince Street BUSSELTON
Busselton West Licensed Post Office Shop 10, 172 Bussell Highway BUSSELTON
Capel Licensed Post Office 24-26 Forrest Road CAPEL
Carnarvon Post Office 8 Camel Lane CARNARVON
Centennial Park Post Office 24 Sanford Road ALBANY
Chidlow Licensed Post Office 4405 Thomas Street CHIDLOW
Collie Post Office 43-49 Steere Street COLLIE
Cowaramup Licensed Post Office Lot 24 Bussell Highway COWARAMUP
Cranbrook Licensed Post Office 37 Grantham Street CRANBROOK
Dardanup Licensed Post Office 1 Charlotte Street DARDANUP
Denmark Post Office 3/59 Strickland Street DENMARK
Dongara Licensed Post Office 33 Moreton Terrace DONGARA
Donnybrook Licensed Post Office 54 South Western Highway DONNYBROOK
Dunsborough Licensed Post Office 26-34 Dunn Bay Road DUNSBOROUGH
Dwellingup Licensed Post Office 54 McLarty Street DWELLINGUP
Esperance Post Office 23 Andrew Street ESPERANCE
Frankland Licensed Post Office Lot 213 Frankland Cranbrook Road FRANKLAND
Geraldton Post Office 50-52 Durlacher Street GERALDTON
30
Outlet
Address
Suburb
Gingin Licensed Post Office 2 Constable Street GINGIN
Harvey Post Office 80 Uduc Road HARVEY
Kambalda Licensed Post Office Shop 1, 32 Salmon Gum Road KAMBALDA
Karridale Licensed Post Office Lot 20 Bussell Highway KARRIDALE
Kendenup Licensed Post Office Lot 29 Hassell Avenue KENDENUP
Kojonup Licensed Post Office 104 Albany Highway KOJONUP
Lake Grace Licensed Post Office 32 Stubbs Street LAKE GRACE
Mandurah Post Office 30-32 Pinjarra Road MANDURAH
Margaret River Post Office 53 Townview Terrace MARGARET RIVER
Manjimup post Office 51 Giblett Street MANJIMUP
Moora Licensed Post Office 632 Padbury Street MOORA
Mt Barker Licensed Post Office 51 Lowood Road MT BAKER
Nannup Licensed Post Office 37 Warren Road NANNUP
Northam Post Office 239 Fitzgerald Street NORTHAM
Northcliffe Post Office Lot 5 Wheatley Coast Road NORTHCLIFFE
Pemberton Licensed Post Office 62 Brockman Street PEMBERTON
Pinjarra Licensed Post Office 20 George Street PINJARRA
Stoneville Licensed Post Office 5345 Richardson Road STONEVILLE
Toodyay Licensed Post Office 117 Stirling Street TOODYAY
Vasse Licensed Post Office Bussell Highway VASSE
Waroona Licensed Post Office 2 Miller Street WAROONA
Williams Licensed Post Office 42 Albany Highway WILLIAMS
Yallingup Licensed Post Office Caves Road YALLINGUP
Yarloop Licensed Post Office 23 Station Street YARLOOP
York Licensed Post Office 134 Avon Terrace YORK
31
8 Delivery Zones
8.1 Parcel Post Untracked (Regular)
Destination
Zone
Postcode
SYDNEY
N1
1000-2263, 2500-2530, 2555-2579, 2740-2786, 2890
NSW COUNTRY
N2 0200-0299, 2264-2499, 2531-2554, 258-0-2647, 2649-2714, 2716, 2720-2730, 2787-2879, 2881-2889, 2891-2898, 2900-2999
MELBOURNE
V1 3000-3220, 3335-3341, 3425-3443, 3750-3811, 3910-3920, 3926-3944, 3972-3978, 3980-3983, 8000-8999
VIC COUNTRY
V2 2648, 3221-3334, 3342-3424, 3444-3749, 3812-3909, 3921-3925, 3945-3971, 3979, 3984-3999, 2715, 2717-2719, 2731-2739
Q1
4000-4209, 4500-4549, 4900-4999, 9000-9596, BRISBANE
QLD COUNTRY NEAR Q2 4210-4229, 4300-4449, 4550-4689, 9597-9599, 9880-9919
Q3
4450-4499, 4690-4899, 9920-9959, 9960-9999 QLD COUNTRY MID
ADELAIDE S1 5000-5199, 5800-5999
S2
5200-5749, 2880 SA COUNTRY
PERTH W1 6000-6214, 6800-6999
W2
6215-6699 WA COUNTRY SOUTH
WA COUNTRY NORTH W3 6700-6797
COCOS ISLANDS + CHRISTMAS ISLAND *
W4
6798-6799
T1
7000-7999 TASMANIA
NT NEAR NT1 0800-0821, 0828-0851, 0853, 0860-0861, 0870-0871, 0887-0999
NT2
0822-0827, 0852,0854-0859, 0862-0869, 0872-0886 NT REMOTE
NORFOLK ISLANDS * NF 2899
AUSTRALIAN ANTARCTIC
TERRITORIES * AAT 7151
32
NF 2899 NORFOLK ISLANDS *
8.2 Parcel Post Untracked (Express)
Destination
Zone
Postcode
SYDNEY
N1
1000-2263, 2500-2530, 2555-2574, 2740-2786, 2890
NSW COUNTRY
N2
0200-0299, 2264-2371, 2373-2459, 2491-2499, 2531-2554, 2575-2647, 2649-2714, 2716, 2720-2730, 2787-2879, 2881-2889, 2891-2898, 2900-2999
MELBOURNE
V1 3000-3220, 3335-3341, 3425-3443, 3750-3811, 3910-3920, 3926-3944, 3972-3978, 3980-3983, 8000-8999
VIC COUNTRY
V2 2648, 2715, 2717-2719, 2731-2739, 3221-3334, 3342-3424, 3444-3749, 3812-3909, 3921-3925, 3945-3971, 3979, 3984-3999
BRISBANE
Q1 2485, 4000-4299, 4500-4549, 4900-4999, 9000-9299, 9400-9596, 9700-9799
QLD COUNTRY NEAR
Q2 2372, 2460-2484, 2486-2490, 4300-4449, 4550-4699, 9597-9599, 9880-9919
QLD COUNTRY MID
Q3
4450-4499, 4700-4899, 9920-9999
S1 5000-5199, 5800-5999 ADELAIDE
SA COUNTRY S2 5200-5749, 2880
W1
6000-6214, 6800-6999 PERTH
WA COUNTRY SOUTH W2 6215-6699
W3
6700-6797 WA COUNTRY NORTH
COCOS ISLANDS + CHRISTMAS ISLAND *
W4
6798-6799
TASMANIA
T1
7000-7150, 7152-7999
NT NEAR
NT1
0800-0821, 0828-0851, 0853, 0860-0861, 0870-0871, 0887-0999
NT REMOTE
NT2
0822-0827, 0852,0854-0859, 0862-0869, 0872-0886
AUSTRALIAN ANTARCTIC
TERRITORIES * AAT 7151
33
8.3 eParcel (Regular)
Destination Zone
Postcodes
SYDNEY N1 1000-1935, 2000-2249, 2508-2514, 2555-2574, 2740-2786, 2890-2897
GOSFORD GF 2250-2263
WOLLONGONG WG 2500-2507, 2515-2532
NEWCASTLE NC 2282-2310
CANBERRA CB 200-299, 2600-2620, 2900-2920
NSW COUNTRY N2 2264-2281, 2311-2484, 2487-2499, 2533-2554, 2575-2599, 2621-2639, 2642- 2647, 2649-2707, 2710-2714, 2716, 2720-2730, 2787-2879
ALBURY N3 1936-1999, 2640-2641, 2708-2709
TWEED HEADS N4 2485-2486
MELBOURNE V1 3000-3210, 3335-3341, 3427-3443, 3750-3811, 3910-3920, 3926-3944, 3975- 3978, 3980-3983, 8000-8999, 9999
GEELONG GL 3211-3220
BALLARAT BR 3350, 3353-3356
VICTORIAN COUNTRY V2
2648, 2715, 2717-2719, 2731-2739, 3221-3334, 3342-3349, 3351-3352, 3357- 3426, 3444-3688, 3691-3749, 3812-3909, 3921-3925,3945-3974, 3979, 3984- 3999
WODONGA V3 3689-3690
BRISBANE Q1 4000-4209, 4270-4299, 4500-4549, 9000-9725
GOLD COAST GC 4210-4224, 4226-4269, 9726-9919
SUNSHINE COAST SC 4550-4579
IPSWICH IP 4300-4308
QLD COUNTRY NEAR Q2 4309-4453, 4580-4693
QLD COUNTRY MID Q3 4454-4499, 4694-4802, 4804-4805, 9920-9960
QLD COUNTRY NORTH Q4 4803, 4806-4999, 9961-9998
COOLANGATTA Q5 4225
ADELAIDE S1 5000-5200, 5800-5999
SA COUNTRY S2 2880-2889, 5201-5749
PERTH W1 6000-6214, 6800-6999
WA COUNTRY SOUTH W2 6215-6700
WA COUNTRY NORTH W3 6701-6797
XMAS/COCOS ISLANDS W4 6798-6799
TASMANIA T1 7000-7150, 7155-7999
DARWIN, ALICE SPRINGS NT1 800-802, 804-821, 828-851, 853-853, 860-861, 870-871, 873-879, 906-999
NT REMOTE NT2 803-803, 822-827, 852-852, 854-859, 862-869, 872-872, 880-905
NORFOLK ISLAND NF 2898-2899
ANTARCTIC TERRITORY AAT 7151-7154
34
8.4 eParcel (Express)
Destination Zone
Postcodes
SYDNEY N1 1000-1935, 2000-2249, 2508-2514, 2555-2574, 2740-2786, 2890-2897
GOSFORD GF 2250-2263
WOLLONGONG WG 2500-2507, 2515-2532
NEWCASTLE NC 2282-2310
CANBERRA CB 200-299, 2600-2620, 2900-2920
NSW COUNTRY N2 2264-2281, 2311-2484, 2487-2499, 2533-2554, 2575-2599, 2621-2639, 2642- 2647, 2649-2707, 2710-2714, 2716, 2720-2730, 2787-2879
ALBURY N3 1936-1999, 2640-2641, 2708-2709
TWEED HEADS N4 2485-2486
MELBOURNE V1 3000-3210, 3335-3341, 3427-3443, 3750-3811, 3910-3920, 3926-3944, 3975- 3978, 3980-3983, 8000-8999, 9999
GEELONG GL 3211-3220
BALLARAT BR 3350, 3353-3356
VICTORIAN COUNTRY V2
2648, 2715, 2717-2719, 2731-2739, 3221-3334, 3342-3349, 3351-3352, 3357- 3426, 3444-3688, 3691-3749, 3812-3909, 3921-3925,3945-3974, 3979, 3984- 3999
WODONGA V3 3689-3690
BRISBANE Q1 4000-4209, 4270-4299, 4500-4549, 9000-9725
GOLD COAST GC 4210-4224, 4226-4269, 9726-9919
SUNSHINE COAST SC 4550-4579
IPSWICH IP 4300-4308
QLD COUNTRY NEAR Q2 4309-4453, 4580-4693
QLD COUNTRY MID Q3 4454-4499, 4694-4802, 4804-4805, 9920-9960
QLD COUNTRY NORTH Q4 4803, 4806-4999, 9961-9998
COOLANGATTA Q5 4225
ADELAIDE S1 5000-5200, 5800-5999
SA COUNTRY S2 2880-2889, 5201-5749
PERTH W1 6000-6214, 6800-6999
WA COUNTRY SOUTH W2 6215-6700
WA COUNTRY NORTH W3 6701-6797
XMAS/COCOS ISLANDS W4 6798-6799
TASMANIA T1 7000-7150, 7155-7999
DARWIN, ALICE SPRINGS NT1 800-802, 804-821, 828-851, 853-853, 860-861, 870-871, 873-879, 906-999
NT REMOTE NT2 803-803, 822-827, 852-852, 854-859, 862-869, 872-872, 880-905
NORFOLK ISLAND NF 2898-2899
ANTARCTIC TERRITORY AAT 7151-7154