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Authentic Leadership
Chet Kaczor, PharmD, MBADirector, Pharmacy Services
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Objectives
1. Identify your core values and determine whether you are intrinsically or extrinsically motivated
2. Utilize specific resources focused on leadership topics for continuing education
- Free-standing pediatric hospital in Columbus, Ohio- 464 on-site beds- 140 off-site beds
- More than 1 million outpatient visits annually
Nationwide Children’s
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Changing Healthcare Landscape
• Conversion from episodic, volume based delivery to coordinated, value based delivery
• Proliferation of Accountable Care Organizations
• Shifting focus to ambulatory care to reduce hospitalizations / readmissions
• Specialty pharmaceuticals for both rare and common chronic diseases
Leaders Needed
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Leaders Needed
• “It will be difficult for the pharmacy department to achieve its full potential as the voice for responsible use of medicines unless it has a strong clinical presence in the hospital’s or health system’s ambulatory care clinics and transitions-of-care program.”
• Generalizable to all pharmacy practice settings
Zellmer WA, ed. Pharmacy forecast 2015-2019. www.ashpfoundation.org/pharmacyforecast
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Leaders Needed
• Growth in services is highly oriented to the ambulatory arena
• Specialty Pharmacy services• Transitions of care services• Population health efforts
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Leadership Defined
• “…leaders will be those who empower others” – Bill Gates
• “Management is doing things right; Leadership is doing the right things” –Peter Drucker
• “Leadership is influence – nothing more, nothing less” – John Maxwell
• Goal-orientation• Inspiration• Empathy• Drive• Optimism• Energy• Honesty• Focus
• Self-awareness• Confidence• Vision• Competence• Accountability• Intelligence• Communication• Positivity
“Important” Leadership Traits
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Authentic Leadership
• No single profile of an ideal leader
• A leader earns trust by being genuine and authentic
• Know who you are
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Authentic Leadership
• Use life events to identify the purpose of your leadership
• Crucible moments in life
• Identify your core values
Understanding Who You Are
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Core Values
• What are your core values? Why?
• Stress testing your values
• Leadership principles – core values in action
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What Motivates You?
Intrinsic Extrinsic
Rewards
Title
Wealth
Pride
Meaning
Curiosity
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Introspection
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Support is Integral
• Family• Mentors• Colleagues
• Affirm, advise, provide honest feedback
Support is Integral
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Balance
• Stress – ever present in leadership. How to manage it?
• Stay grounded, but have courage of conviction
• Make conscious choices
• Enduring success• Inspire others to
step up & lead• Proven through
action, not words• What will your
leadership legacy be?
Empower Others
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Lifelong Learning
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Other Leadership Resources
• ASHP training
• Harvard Business Review
• http://www.inc.com/lead
• Forbes
• The list goes on…
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References1. Zellmer WA, ed. Pharmacy forecast 2015-2019:
strategic planning advice for pharmacy departments in hospitals and health systems, December 2014. Bethesda, MD: Center for Health-System Pharmacy Leadership, ASHP Research and Education Foundation. www.ashpfoundation.org/pharmacyforecast.
2. George B, Sims P, McLean AN, Mayer D. Discovering your authentic leadership. Harvard Business Review. February 2007. www.HBR.org
3. George B, Sims P. True North: discover your authentic leadership. 2007.