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Contain Revenue Leakage Contain Revenue Leakage Automated Pre-bill Auditing Solution A UNIQUE ONE-OF-A-KIND SOLUTION
| Date post: | 27-Jan-2015 |
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Software |
| Upload: | intense-technologies-limited |
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ContainRevenueLeakage
ContainRevenueLeakage
AutomatedPre-bill Auditing Solution
A UNIQUEONE-OF-A-KIND
SOLUTION
TSP
Revenue leakage
Bill-run delays
Subscriber
Dissatisfied CustomersCustomer Churn
Impacted StakeholdersManual auditing of Bills
Small sample size for audit due to 48-hr time constraint
Configuration issues in bill plan
Process related issues in timely connection/disconnection of VAS/discounts% -
$
Possible Revenue Leakage Sources
that arrests revenue leakage and increases customer satisfaction through accurate bills thereby increasing telecom operator’s brand value.
uniserve™ Assure | 2
An AutomatedPre-Bill Audit System
Stringent Regulatory Penalities
Bad PressNEWS
Audit sampleselection
Plan configurationassurance:
Planconfigurator:
Bill run assurance:
Key functionalities
At one of our implementations, uniserve Assure identified revenue leakage to the tune of 0.04% month-on-month in a span of 5 months, among a sample of 500,000 subscribers, caused by incorrect applying of discounts
In a separate instance, uniserve Assure detected 2000 ++ cases of excess discount within a span of 5 months
Campaigning
The Telecom Operator ran a
campaign to identify errors in
their bills to increase their brand image
Sample selection based on:
almost all the components of a bill plan
Various customer and contract status
Random selection supports both percentage based and no. of contracts for a bill-cycle
Report on total no. of contracts selected along with contract IDs
Facilitates smoother pre-bill audits: Provision to validate production
plans/components as soon as launched, to ensure error-free
Native Plan Configurator engine supports creation of all the rate plan components
Supports individual and bulk rate plan creation
Acts as independent Rate Plan source for bill audit
Automates the validation of all the bill entities Validations of all discount types across subscribers and across multiple accounts Recurring and non-recurring changes validations covering 130+ Scenarios
Supports multi-validation: Bill Vs Uniserve Assure (audit) Bill & Uniserve Assure (audit) Vs Bill Plan
Generation of audit reports either in CSV format or index to Database Separate audit logs for entities with errors for quick issue resolution Helps Marketing/Business/IT team know the impact of a bill Plan before it is
launched
uniserve™ Assure | 3
Benefits
SecunderabadA1, VikrampuriSecunderabad - 500 009. AP, INDIATel: +91-40-44558585/27849019/27844551Fax: +91-40-27819040e-mail: [email protected]
Mumbai101, Vaishnav Apt, Dr.Charat Singh ColonyNr. Solitare Corporate Park, Chakala, Andheri (E)Mumbai - 400 093.Tel: +91-22-32419713/32064648/28253400e-mail: [email protected]
Bangalore103, Krishna Chambers,20/21, Konena Agrahara, 5th Cross,Airport Road, Bangalore - 560017 Tel: +91-80-324 91083/30588333/9741922511 e-mail: [email protected]
NoidaA-1/E, Sector - 16Noida - 201301Uttar PradeshTel: +91-120- 4743900 to 10e-mail: [email protected]
INDIA
Intense Technologies Limited
10481 NW 36 Street,Miami FL 33178 USATel: +1 954 545 2037, GSM: +1 305 509 1250e-mail: [email protected]
UNITED STATES OF AMERICA
9, Temasek Boulevard # 19-05Suntec Tower 2Singapore 038989Tel: +65-8288-1859
SINGAPORE
P.O.Box 88174,DubaiTel: +971-4-2653202 / 56-6499568e-mail: [email protected]
UNITED ARAB EMIRATES
www.in10stech.com
Information and content contained in here is an exclusive property of Intense Technologies Limited. The content presented is correct at the time of publishing and is subject to change. Intense, Intense logo are trademarks of Intense Technologies Limited. All other product or brand names are trademarks or registered trademarks of their respective owners.
Automates the pre-bill-audit by considering 100% subscribers – No limitation on the pre-bill audit sample
Helps Finance team contain under-billing & over-billing issues which lead to Improved customer
satisfaction & loyalty No overstating of revenue Avoid penalties by
consumer forums and/or industry body Cost effective solution as
It minimizes skilled manpower costs
Eliminates bill disputes and improves collections
Greater Control & Improved operational efficiency Reduced and consistent
turn-around-time (TAT) Achieve max. accuracy
as there’s no human intervention for audit
